- Title
- An email based issue-tracking workflow system that is extensible across organizational boundaries
- Creator
- Kwinana, Z N, Wentworth, Peter N, Terzoli, Alfredo
- Date
- 2004
- Type
- text
- Type
- article
- Identifier
- http://hdl.handle.net/10962/427517
- Identifier
- vital:72444
- Identifier
- https://www.researchgate.net/profile/Alfredo-Terzoli/publication/267848658_AN_EMAIL_BASED_ISSUE-TRACK-ING_WORKFLOW_SYSTEM_THAT_IS_EXTENSIBLE_ACROSS_ORGANIZATIONAL_BOUNDARIES/links/5523cb990cf2b351d9c338cb/AN-EMAIL-BASED-ISSUE-TRACKING-WORKFLOW-SYSTEM-THAT-IS-EXTENSIBLE-ACROSS-ORGANIZATIONAL-BOUNDARIES.pdf
- Description
- There is a demand for improved communication and efficiency within the work place. As emails are generally used more than issue tracking systems, this paper will investigate a way of integrating the main fea-tures of email with those of an issue tracking system to ensure tasks are completed and if not information is provided to the relevant people at the relevant times. This will be done by creating an issue in an issue tracking system that is linkable to an email so as to track tasks that need to be done and follow the task through until completion.
- Format
- 6 pages, pdf
- Language
- English
- Relation
- Proceedings of Southern African Telecommunication Networks and Applications Conference (SATNAC), Kwinana, Z.N., Wentworth, P. and Terzoli, A., 2004. An email based issue-tracking workflow system that is extensible across organizational boundaries. SATNAC, Proceedings of Southern African Telecommunication Networks and Applications Conference (SATNAC) volume 2004 number 1 1 6 2004 Conference
- Rights
- Publisher
- Rights
- Use of this resource is governed by the terms and conditions of the Southern Africa Telecommunication Networks and Applications Conference (SA TNAC) Statement (https://www.satnac.org.za/)
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- Visitors: 10
- Downloads: 1
Collections
RU Department of Computer Science
Wentworth, Peter N (Prof)
Terzoli, Alfredo (Prof)
SDG 09. Industry, Innovation and Infrastructure
| Thumbnail | File | Description | Size | Format | |||
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| View Details | SOURCE1 | An email based issue-tracking workflow system that is extensible across organizational boundaries.pdf | 329 KB | Adobe Acrobat PDF | View Details |