Skilled and competent officials: An imperative for effective and efficient public procurement management
- Authors: Hlwempu, Steven Siphosenkosi
- Date: 2020
- Subjects: Skills development -- South Afica -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/46945 , vital:39738
- Description: The study sought to examine the skills needed by public officials for effective and efficient public procurement management. Supply Chain Management (SCM) is one of the key mechanisms enabling the government to implement policies and strategies, and to realise set objectives. However, there is a series of reported cases of incompetence by South African public sector practitioners when it comes to implementing duties they are designated to do, which have raised many concerns and led to the failure of SCM policies in the public sector. The Eastern Cape provincial government has been seen to be affected by poor procurement, and public procurement officials in the province face challenges such as redundant spending and misinterpretation of contracts and needs. These problems in the Eastern Cape provincial government have been especially highlighted in the Auditor General of South Africa’s reports. The study adopted a qualitative approach, and desktop research was used in a bid to ascertain the competence and skills required by public sector SCM practitioners in the Eastern Cape. Results showed that the logistics and supply chain sector have skills shortages, both in terms of soft and hard skills.Numerous studies have been done around the world to determine the types of skills that are required for successful supply chains. These results showed that there are skill categories that can be valuable in properly determining management effectively and efficiently in any institution. The study, therefore, recommended that the government provide funds for public sector employees to take professional education in the area of SCM. The government can also send its employees to education institutions that offer supply chain course.
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- Date Issued: 2020
The implementation of the back to basics programme by municipalities: a case of Raymond Mhlaba Municipality
- Authors: Zengethwa, Noluvuyo Precious
- Date: 2020
- Subjects: Leadership Management
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/18941 , vital:43001
- Description: The aim of the study was to investigate the implementation of the Back-to-Basics (B2B) programme in Raymond Mhlaba Municipality. The study used qualitative research design and data was collected using in-depth interviews. The finding of the study revealed that the municipality was able to sufficiently implement the appropriate B2B programme in the community areas. Moreover, the findings identified corruption and mismanagement of funds, improper understanding of the municipality’s IDP and the roles of different government departments, poor communication skills between the municipality ward councillors and the community members, as well as poor service delivery as some of the challenges faced by Raymond Mhlaba Municipality in implementing the Back-To-Basics programmes. Importantly, in respective community areas, the findings revealed that water crises, empty promises and unrealistic/fake promises are some of the negative impacts the community members experienced during the implementation of the B2B programme, which brought little growth and development to the communities. Besides, the findings revealed that the implementation of this programme created employment opportunities for the unemployed youths in the communities. The study, however, concluded that the municipality is not doing enough in the implementation of B2B programme as many communities still complain of poor service delivery. Hence, for effectiveness in the implementation of B2B programme, it is important that the municipality delegates powers to the ward councillors. Furthermore, municipality management needs to refrain from making empty promises to the communities, they must be honest and deliver qualitative services to communities. However, community members should show signs of appreciation to all municipal activities, as well be supportive and ii show lots of interest and willingness attending the municipality’s manifestoes. Finally, the municipality management should ensure transparency, effective communication with the community members, provision of good service delivery, fulfilment of promises, honesty, proper budgetary allocation and spending, effective monitoring and evaluation of the municipal officials, as well as avoiding of nepotism in awarding tenders for the purpose of achieving a smooth running of the municipality.
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- Date Issued: 2020
The importance of employee job satisfaction in the public sector
- Authors: Kedama, Nombuyiselo
- Date: 2020
- Subjects: Job Satisfaction -- South Africa , Employee Retention -- South Africa
- Language: English
- Type: Masters , MPA
- Identifier: http://hdl.handle.net/10948/46933 , vital:39735
- Description: The success of service delivery heavily relies on how satisfied employees are with their jobs, and how they are treated within the South African public sector. A number of deliberations can be described and linked to the importance of job satisfaction. Firstly, job satisfaction contributes to the mental health and general life satisfaction of employees. This may happen through acquiring self-esteem, which is a person's overall sense of self-worth and/or personal values. Organisations depend on the health, skills, knowledge, and ability of their human resources in order to stay abreast with technological developments and remain competent on the global stage as they pursue organisational goals and objectives. This dependence has given rise to the need to assess the importance of employee job satisfaction in the South African public sector. To that end, this study employed a desktop research method by reviewing journal articles, government gazettes, conference papers, and relevant books to gather data and conduct content analysis in order to establish facts about employee job satisfaction in the public sector. The study found that emotional, cognitive, and behavioural components make up job satisfaction. The feelings that an employee has regarding his or her job form the emotional component of job satisfaction n. In addition, boredom, anxiety, and excitement are the most common feelings experienced by employees when they perform their jobs. Actions such as coming late to work and pretending to be ill form the behavioural components and types of actions that employees display in relation to their levels of job satisfaction.
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- Date Issued: 2020