A framework for supplier selection in the Nelson Mandela Bay retail industry
- Authors: Mavela, A
- Date: 2020
- Subjects: Business logistics -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/48905 , vital:41169
- Description: The success of business firms operating in the retail industry is largely dependent on the performance rendered by their supply base. Choosing the incorrect supplier could have dire consequences for the retailer’s performance, as suppliers are generally considered an extension of the retailer. Organisations base their operational expertise on the key performance objectives of cost, service, quality, speed, dependability and flexibility, which becomes the basis of their selection criteria when evaluating suppliers. The primary objective of this study was to develop a framework that guides retailers in their supplier selection process with the ultimate goal of formulating strategies to improve Nelson Mandela Bay’s (NMB’s) retail performance. In support of the primary objective, it was necessary to identify the current supplier selection criteria used in the NMB retail industry and the challenges that retailers face when selecting suppliers. The study set out to assess the effects of utilising established supplier selection criteria on retailers’ performance, as well as to identify strategies that retailers should employ to improve their performance. A quantitative research approach was utilised to collect data from a sample of 248 retailers and procurement and logistics managers. The empirical findings of the study identified flexibility, timeous delivery and reliability as the most important supplier selection criteria identified by retailers in NMB. The findings also revealed that utilising established supplier selection criteria has a significantly positive effect on retailers’ performance. Lack of collaboration between suppliers and retailers, lack of transparency between suppliers and retailers and suppliers’ limited knowledge of the criteria by which they are judged were identified as the most significant challenges facing retailers in NMB. The empirical findings also identified an increase in a retailer’s competitive advantage and revenue as the benefits of utilising supplier selection criteria to improve a retailer’s performance. The conclusions and implications of the empirical findings are provided and recommendations made. The study advances a framework to assist in guiding the retailers and procurement and logistics managers, retail researchers and policy makers when selecting suppliers. The study suggests that retailers should identify the most important supplier selection criteria, inform potential suppliers of the importance v of those criteria, select suppliers based on those criteria and utilise those criteria to evaluate the suppliers’ performance.
- Full Text:
- Date Issued: 2020
- Authors: Mavela, A
- Date: 2020
- Subjects: Business logistics -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/48905 , vital:41169
- Description: The success of business firms operating in the retail industry is largely dependent on the performance rendered by their supply base. Choosing the incorrect supplier could have dire consequences for the retailer’s performance, as suppliers are generally considered an extension of the retailer. Organisations base their operational expertise on the key performance objectives of cost, service, quality, speed, dependability and flexibility, which becomes the basis of their selection criteria when evaluating suppliers. The primary objective of this study was to develop a framework that guides retailers in their supplier selection process with the ultimate goal of formulating strategies to improve Nelson Mandela Bay’s (NMB’s) retail performance. In support of the primary objective, it was necessary to identify the current supplier selection criteria used in the NMB retail industry and the challenges that retailers face when selecting suppliers. The study set out to assess the effects of utilising established supplier selection criteria on retailers’ performance, as well as to identify strategies that retailers should employ to improve their performance. A quantitative research approach was utilised to collect data from a sample of 248 retailers and procurement and logistics managers. The empirical findings of the study identified flexibility, timeous delivery and reliability as the most important supplier selection criteria identified by retailers in NMB. The findings also revealed that utilising established supplier selection criteria has a significantly positive effect on retailers’ performance. Lack of collaboration between suppliers and retailers, lack of transparency between suppliers and retailers and suppliers’ limited knowledge of the criteria by which they are judged were identified as the most significant challenges facing retailers in NMB. The empirical findings also identified an increase in a retailer’s competitive advantage and revenue as the benefits of utilising supplier selection criteria to improve a retailer’s performance. The conclusions and implications of the empirical findings are provided and recommendations made. The study advances a framework to assist in guiding the retailers and procurement and logistics managers, retail researchers and policy makers when selecting suppliers. The study suggests that retailers should identify the most important supplier selection criteria, inform potential suppliers of the importance v of those criteria, select suppliers based on those criteria and utilise those criteria to evaluate the suppliers’ performance.
- Full Text:
- Date Issued: 2020
The image of agriculture in two Ciskeian communities
- Authors: Webb, Nigel L
- Date: 1980
- Subjects: Urban agriculture -- Eastern Cape , Land use, Urban -- South Africa -- Eastern Cape , Agriculture -- South Africa -- Eastern Cape , Urban agriculture
- Language: English
- Type: text , Thesis , Masters , MA
- Identifier: vital:4791 , http://hdl.handle.net/10962/d1001891
- Description: Agriculture is a complex cultural institution. This is particularly the case when studying subsistence conditions in a tribal system, because aspects requiring investigation include social, religious, political and economic factors (Dalton, 1967). These factors represent an extremely broad sphere of inquiry and the large number of relevant aspects has been the cause of problems plaguing attempts to develop subsistence agriculture (Grigg, 1973). The purpose of this study is to outline an environmental perception approach to agriculture and explore the contribution that the approach could make to agricultural improvement. As such it represents a pilot study which attempts to introduce behavioural science research into agricultural development. Foster (et all (1965) outline three research foci in this respect; the socio-cultural-psychological system of the recipient people (farmers), the system of the innovating organization, and the interaction of the two. This study deals with the first focus outlined by Foster, and aims to make a statement about the image that two semi-subsistence communities have of their agricultural system. In other words, how their agricultural system appears to them.
- Full Text:
- Date Issued: 1980
- Authors: Webb, Nigel L
- Date: 1980
- Subjects: Urban agriculture -- Eastern Cape , Land use, Urban -- South Africa -- Eastern Cape , Agriculture -- South Africa -- Eastern Cape , Urban agriculture
- Language: English
- Type: text , Thesis , Masters , MA
- Identifier: vital:4791 , http://hdl.handle.net/10962/d1001891
- Description: Agriculture is a complex cultural institution. This is particularly the case when studying subsistence conditions in a tribal system, because aspects requiring investigation include social, religious, political and economic factors (Dalton, 1967). These factors represent an extremely broad sphere of inquiry and the large number of relevant aspects has been the cause of problems plaguing attempts to develop subsistence agriculture (Grigg, 1973). The purpose of this study is to outline an environmental perception approach to agriculture and explore the contribution that the approach could make to agricultural improvement. As such it represents a pilot study which attempts to introduce behavioural science research into agricultural development. Foster (et all (1965) outline three research foci in this respect; the socio-cultural-psychological system of the recipient people (farmers), the system of the innovating organization, and the interaction of the two. This study deals with the first focus outlined by Foster, and aims to make a statement about the image that two semi-subsistence communities have of their agricultural system. In other words, how their agricultural system appears to them.
- Full Text:
- Date Issued: 1980
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