Development of an employee management model to address conflict and discipline in SME's
- Authors: Wren, Beverley
- Date: 2006
- Subjects: Conflict management , Personnel management , Small business -- South Africa -- George
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8748 , http://hdl.handle.net/10948/646 , Conflict management , Personnel management , Small business -- South Africa -- George
- Description: The research problem addressed in this study is to determine what effect current labour legislation has on small and medium enterprises (SME’s), in particular with regard to handling conflict and disciplinary procedures in the workplace. To achieve this objective a literature study was undertaken to ascertain what labour relations practices are recommended and/or enforced by law. The literature study included a look at the effect of conflict on the workforce and the resultant cause and effect of the stress that conflict causes. The literature study was then used to develop a questionnaire to test the degree to which small to medium sized business managers, in the coastal city of George in the Western Cape, complied with the law and application of the necessary regulations governing labour relations. The empirical study results indicated a healthy adherence to labour legislation in general. The results indicated that the role-players, namely owners and managers of small to medium sized businesses, had valid arguments both for and against the weight of the labour legislation imposed on small businesses. Those businesses that had not indicated a strict adherence to regulation run the risk of costly fines and penalties being imposed on them. Such enterprises would do well to employ an independent consultant to “audit” and update employee records on a regular (6 monthly) basis. Failure to take the time to have all the correct documentation prepared could result in costly labour disputes and government intervention, which far outweighs the cost of a professional ensuring that all the necessary paperwork is correct and in place
- Full Text:
- Date Issued: 2006
- Authors: Wren, Beverley
- Date: 2006
- Subjects: Conflict management , Personnel management , Small business -- South Africa -- George
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8748 , http://hdl.handle.net/10948/646 , Conflict management , Personnel management , Small business -- South Africa -- George
- Description: The research problem addressed in this study is to determine what effect current labour legislation has on small and medium enterprises (SME’s), in particular with regard to handling conflict and disciplinary procedures in the workplace. To achieve this objective a literature study was undertaken to ascertain what labour relations practices are recommended and/or enforced by law. The literature study included a look at the effect of conflict on the workforce and the resultant cause and effect of the stress that conflict causes. The literature study was then used to develop a questionnaire to test the degree to which small to medium sized business managers, in the coastal city of George in the Western Cape, complied with the law and application of the necessary regulations governing labour relations. The empirical study results indicated a healthy adherence to labour legislation in general. The results indicated that the role-players, namely owners and managers of small to medium sized businesses, had valid arguments both for and against the weight of the labour legislation imposed on small businesses. Those businesses that had not indicated a strict adherence to regulation run the risk of costly fines and penalties being imposed on them. Such enterprises would do well to employ an independent consultant to “audit” and update employee records on a regular (6 monthly) basis. Failure to take the time to have all the correct documentation prepared could result in costly labour disputes and government intervention, which far outweighs the cost of a professional ensuring that all the necessary paperwork is correct and in place
- Full Text:
- Date Issued: 2006
Explaining South Africa's quiet diplomacy towards Zimbabwe since 2000: the dilemma of a pluralist middle power
- Authors: Gcoyi, Thembinkosi
- Date: 2006
- Subjects: Middle powers , Conflict management , Zimbabwe -- Foreign relations -- South Africa , South Africa -- Foreign relations -- Zimbabwe , South Africa -- Politics and government -- 1994- , Zimbabwe -- Politics and government -- 1980-
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:2777 , http://hdl.handle.net/10962/d1002987 , Middle powers , Conflict management , Zimbabwe -- Foreign relations -- South Africa , South Africa -- Foreign relations -- Zimbabwe , South Africa -- Politics and government -- 1994- , Zimbabwe -- Politics and government -- 1980-
- Description: This study is a contribution to the literature on South Africa's foreign policy since 2000-2004. It provides a theoretical framework within which South Africa's foreign policy should be understood. It attempts to explain the contradictions that have been apparent in South Africa's foreign policy by looking at the constraints inherent in South Africa's position as an emerging middle power. It argues that South Africa's pluralist inclinations are constrained by Africa's evolving multilateral forums and that South Africa's preference for such undermines the realization and achievement of her foreign policy principles and goals. It also argues that as a realist middle power, South Africa is constrained the ambivalence shown by the region towards her exercising leadership in the region. This is due to South Africa's history of destruction in Southern Africa in the 1980's. South Africa's quiet diplomacy towards Zimbabwe provides the focal point for the study. The study argues that it is not the case that South Africa is not concerned with human rights abuses in Zimbabwe. Instead, this concern has been expressed in ways that do not tarnish South Africa's own image in Africa. This has been done by engaging Zimbabweans through multilateral forums. This study concludes that this strategy failed to bring about resolution to the Zimbabwean crisis.
- Full Text:
- Date Issued: 2006
- Authors: Gcoyi, Thembinkosi
- Date: 2006
- Subjects: Middle powers , Conflict management , Zimbabwe -- Foreign relations -- South Africa , South Africa -- Foreign relations -- Zimbabwe , South Africa -- Politics and government -- 1994- , Zimbabwe -- Politics and government -- 1980-
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:2777 , http://hdl.handle.net/10962/d1002987 , Middle powers , Conflict management , Zimbabwe -- Foreign relations -- South Africa , South Africa -- Foreign relations -- Zimbabwe , South Africa -- Politics and government -- 1994- , Zimbabwe -- Politics and government -- 1980-
- Description: This study is a contribution to the literature on South Africa's foreign policy since 2000-2004. It provides a theoretical framework within which South Africa's foreign policy should be understood. It attempts to explain the contradictions that have been apparent in South Africa's foreign policy by looking at the constraints inherent in South Africa's position as an emerging middle power. It argues that South Africa's pluralist inclinations are constrained by Africa's evolving multilateral forums and that South Africa's preference for such undermines the realization and achievement of her foreign policy principles and goals. It also argues that as a realist middle power, South Africa is constrained the ambivalence shown by the region towards her exercising leadership in the region. This is due to South Africa's history of destruction in Southern Africa in the 1980's. South Africa's quiet diplomacy towards Zimbabwe provides the focal point for the study. The study argues that it is not the case that South Africa is not concerned with human rights abuses in Zimbabwe. Instead, this concern has been expressed in ways that do not tarnish South Africa's own image in Africa. This has been done by engaging Zimbabweans through multilateral forums. This study concludes that this strategy failed to bring about resolution to the Zimbabwean crisis.
- Full Text:
- Date Issued: 2006
Understanding educator-mediated conflict resolution in a preschool environment: the experiences and feelings of preschool educators
- Authors: Cakwe, Mandisa
- Date: 2006
- Subjects: Education, Preschool , Early childhood education , Preschool children , Conflict management
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:2943 , http://hdl.handle.net/10962/d1002452 , Education, Preschool , Early childhood education , Preschool children , Conflict management
- Description: This thesis discusses the experiences and feelings of preschool educators when resolving situations of conflict between preschool children. Data was collected by means of semistructured individual interviews with preschool educators and a video recorder recording conflict situations among preschool children focusing on educator resolution strategies. Grounded theory was used as a data analysis technique to analyse the data collected. The analysis revealed that the preschool educators under study do not use mediation as a conflict resolution strategy but use various strategies that include, prevention, directive approach, arbitration, myths and threats and rules. Data analysis also revealed that these preschool educators encounter experiences and feelings before, while and after intervening in the conflict situations of children. These findings imply that preschool educators lack the professional skill of conflict resolution. This suggests an urgent need of restructuring of the preschool educator’s training to include conflict resolution training as one of their important component. Educators and parents also need to be consulted or involved in the process of restructuring the training.
- Full Text:
- Date Issued: 2006
- Authors: Cakwe, Mandisa
- Date: 2006
- Subjects: Education, Preschool , Early childhood education , Preschool children , Conflict management
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:2943 , http://hdl.handle.net/10962/d1002452 , Education, Preschool , Early childhood education , Preschool children , Conflict management
- Description: This thesis discusses the experiences and feelings of preschool educators when resolving situations of conflict between preschool children. Data was collected by means of semistructured individual interviews with preschool educators and a video recorder recording conflict situations among preschool children focusing on educator resolution strategies. Grounded theory was used as a data analysis technique to analyse the data collected. The analysis revealed that the preschool educators under study do not use mediation as a conflict resolution strategy but use various strategies that include, prevention, directive approach, arbitration, myths and threats and rules. Data analysis also revealed that these preschool educators encounter experiences and feelings before, while and after intervening in the conflict situations of children. These findings imply that preschool educators lack the professional skill of conflict resolution. This suggests an urgent need of restructuring of the preschool educator’s training to include conflict resolution training as one of their important component. Educators and parents also need to be consulted or involved in the process of restructuring the training.
- Full Text:
- Date Issued: 2006
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