The influence of selected non-governmental organisations (NGOs) on policy-making in the Eastern Cape Amathole District Municipality and the eight local municipalities within the district
- Authors: Aiyegoro, Adeola Ikeoluwa
- Date: 2011
- Subjects: Non-governmental organizations -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Municipal officials and employees -- South Africa -- Eastern Cape , Policy sciences
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11644 , http://hdl.handle.net/10353/d1001253 , Non-governmental organizations -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Municipal officials and employees -- South Africa -- Eastern Cape , Policy sciences
- Description: Since 1994, the South African Government embarked on an ambitious Reconstruction and Development Program (RDP) to correct the injustices of the past. One of the major programmes, which the government is implementing within the RDP framework, is the ―Integrated National Electrification Programme‖ (INEP) with the aim to address the electricity backlog by 2012. Recent figures from Statistics SA, indicate substantial progress with regard to access to electricity throughout the country and especially in previously disadvantaged areas. This study is an investigation of the impact of access to free basic electricity (FBE) on the welfare of indigent households in Buffalo City Municipality (BCM). This study aims at better understanding ways in which indigent households use electricity and to what extent access to electricity is improving the level of poverty in the households. Empirical evidences from pro-poor electrification programmes worldwide and especially in Asia suggest that greater access to electricity by poor people leads to economic and social development at both micro and macro levels. This study investigates the impact of electricity on household poverty, with focus on household income, household health and children‘s education. This study used mixed research methods to investigate the research problem. Both quantitative and qualitative data were collected using survey questionnaires, focus group discussions and interviews of key informants.
- Full Text:
- Date Issued: 2011
- Authors: Aiyegoro, Adeola Ikeoluwa
- Date: 2011
- Subjects: Non-governmental organizations -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Municipal officials and employees -- South Africa -- Eastern Cape , Policy sciences
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11644 , http://hdl.handle.net/10353/d1001253 , Non-governmental organizations -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Municipal officials and employees -- South Africa -- Eastern Cape , Policy sciences
- Description: Since 1994, the South African Government embarked on an ambitious Reconstruction and Development Program (RDP) to correct the injustices of the past. One of the major programmes, which the government is implementing within the RDP framework, is the ―Integrated National Electrification Programme‖ (INEP) with the aim to address the electricity backlog by 2012. Recent figures from Statistics SA, indicate substantial progress with regard to access to electricity throughout the country and especially in previously disadvantaged areas. This study is an investigation of the impact of access to free basic electricity (FBE) on the welfare of indigent households in Buffalo City Municipality (BCM). This study aims at better understanding ways in which indigent households use electricity and to what extent access to electricity is improving the level of poverty in the households. Empirical evidences from pro-poor electrification programmes worldwide and especially in Asia suggest that greater access to electricity by poor people leads to economic and social development at both micro and macro levels. This study investigates the impact of electricity on household poverty, with focus on household income, household health and children‘s education. This study used mixed research methods to investigate the research problem. Both quantitative and qualitative data were collected using survey questionnaires, focus group discussions and interviews of key informants.
- Full Text:
- Date Issued: 2011
An assessment of the effectiveness of public consultation: the case study of selected ward committees in the Northern Bay Municipality
- Authors: Arends, Darrin
- Date: 2011
- Subjects: Municipal government -- South Africa -- Eastern Cape -- Citizen participation , Local government -- South Africa -- Eastern Cape -- Citizen participation , Political planning -- South Africa -- Eastern Cape -- Citizen participation , Communities -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8187 , http://hdl.handle.net/10948/1535 , Municipal government -- South Africa -- Eastern Cape -- Citizen participation , Local government -- South Africa -- Eastern Cape -- Citizen participation , Political planning -- South Africa -- Eastern Cape -- Citizen participation , Communities -- South Africa -- Eastern Cape
- Description: Since 1994, the South African local government has been obligated to consult with its citizenry in respect of the processes of relating to service delivery. The South African Government has developed a wide range of legislation that ensures that communities are consulted on a continuous basis with regard to how services need to be rendered. Communities have a right to be consulted and to give input into issues affecting them. Public consultation as envisaged in the South African legislation has, however, not yielded the desired results which is evident in the spate of service delivery protests over poor or non service delivery. Therefore, this study seeks to analyse the effectiveness and efficiency of pubic consultation in the Northern Areas of the Nelson Mandela Bay Municipality. The researcher used qualitative research methods since it would provide the reader with more insight into how public consultation is implemented in the Nelson Mandela Bay Municipality. The communities, senior municipal officials, and councillors have been interviewed in a structured manner and a content analysis has been made of the minutes of the ward committees in the Northern Areas, the annual reports of the Municipality’s Oversight Committee and a range of other reading material. A number of findings has been made during this research project with the most pertinent being the non-compliance to certain sections of legislation by the Municipality. The communities in the Northern Areas generally felt that efficient and effective public consultation would reduce the number of service delivery protests in that part of the Municipality. A number of interventions need to be made by the political leadership with regard to public consultation and more resources need to be committed towards those processes.
- Full Text:
- Date Issued: 2011
- Authors: Arends, Darrin
- Date: 2011
- Subjects: Municipal government -- South Africa -- Eastern Cape -- Citizen participation , Local government -- South Africa -- Eastern Cape -- Citizen participation , Political planning -- South Africa -- Eastern Cape -- Citizen participation , Communities -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8187 , http://hdl.handle.net/10948/1535 , Municipal government -- South Africa -- Eastern Cape -- Citizen participation , Local government -- South Africa -- Eastern Cape -- Citizen participation , Political planning -- South Africa -- Eastern Cape -- Citizen participation , Communities -- South Africa -- Eastern Cape
- Description: Since 1994, the South African local government has been obligated to consult with its citizenry in respect of the processes of relating to service delivery. The South African Government has developed a wide range of legislation that ensures that communities are consulted on a continuous basis with regard to how services need to be rendered. Communities have a right to be consulted and to give input into issues affecting them. Public consultation as envisaged in the South African legislation has, however, not yielded the desired results which is evident in the spate of service delivery protests over poor or non service delivery. Therefore, this study seeks to analyse the effectiveness and efficiency of pubic consultation in the Northern Areas of the Nelson Mandela Bay Municipality. The researcher used qualitative research methods since it would provide the reader with more insight into how public consultation is implemented in the Nelson Mandela Bay Municipality. The communities, senior municipal officials, and councillors have been interviewed in a structured manner and a content analysis has been made of the minutes of the ward committees in the Northern Areas, the annual reports of the Municipality’s Oversight Committee and a range of other reading material. A number of findings has been made during this research project with the most pertinent being the non-compliance to certain sections of legislation by the Municipality. The communities in the Northern Areas generally felt that efficient and effective public consultation would reduce the number of service delivery protests in that part of the Municipality. A number of interventions need to be made by the political leadership with regard to public consultation and more resources need to be committed towards those processes.
- Full Text:
- Date Issued: 2011
An assessment of the implementation of the national decentralisation policy in Zomba District Council in Malawi: (2009-2010)
- Authors: Chibwana, Atanazio Gabriel
- Date: 2011
- Subjects: Decentralization in government -- Malawi , Local government -- Malawi , Regional planning -- Malawi
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11626 , http://hdl.handle.net/10353/542 , Decentralization in government -- Malawi , Local government -- Malawi , Regional planning -- Malawi
- Description: This study was aimed at assessing the implementation status of the National Decentralisation Policy in Zomba District Council in Malawi given the current situation where the council is operating without ward councilors. It also undertook an exploration of factors affecting the implementation of the National Decentralisation Policy in Zomba District Council and made recommendations which can positively contribute to the effective implementation of the National Decentralisation Policy in Zomba District Council. Using both qualitative and quantitative research design, data for the study was collected using interviews, questionnaires and document analysis. The study found that the implementation of the National Decentralisation Policy in Zomba District Council during the period under study was unsatisfactory. The major challenges to the implementation of the National Decentralisation Policy in Zomba District Council were largely linked to the absence of councilors in the current council setup, violation of legal instruments governing the implementation of the National Decentralisation Policy by the incumbent leadership, lack of political will among the ruling elite to see full implementation of the National Decentralisation Policy, poor performance of structures operating in place of ward and council committees and inadequate finances at the disposal of Zomba District Council. The study concluded that Zomba District Council needed ward councilors to fully implement the National Decentralisation Policy. However the study also observed that it would be impossible to attain the objectives of the decentralization policy if there was no political will on the part of the incumbent leadership to see the National Decentralisation Policy implemented in full at Zomba District Council.
- Full Text:
- Date Issued: 2011
- Authors: Chibwana, Atanazio Gabriel
- Date: 2011
- Subjects: Decentralization in government -- Malawi , Local government -- Malawi , Regional planning -- Malawi
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11626 , http://hdl.handle.net/10353/542 , Decentralization in government -- Malawi , Local government -- Malawi , Regional planning -- Malawi
- Description: This study was aimed at assessing the implementation status of the National Decentralisation Policy in Zomba District Council in Malawi given the current situation where the council is operating without ward councilors. It also undertook an exploration of factors affecting the implementation of the National Decentralisation Policy in Zomba District Council and made recommendations which can positively contribute to the effective implementation of the National Decentralisation Policy in Zomba District Council. Using both qualitative and quantitative research design, data for the study was collected using interviews, questionnaires and document analysis. The study found that the implementation of the National Decentralisation Policy in Zomba District Council during the period under study was unsatisfactory. The major challenges to the implementation of the National Decentralisation Policy in Zomba District Council were largely linked to the absence of councilors in the current council setup, violation of legal instruments governing the implementation of the National Decentralisation Policy by the incumbent leadership, lack of political will among the ruling elite to see full implementation of the National Decentralisation Policy, poor performance of structures operating in place of ward and council committees and inadequate finances at the disposal of Zomba District Council. The study concluded that Zomba District Council needed ward councilors to fully implement the National Decentralisation Policy. However the study also observed that it would be impossible to attain the objectives of the decentralization policy if there was no political will on the part of the incumbent leadership to see the National Decentralisation Policy implemented in full at Zomba District Council.
- Full Text:
- Date Issued: 2011
An evaluation of integrated development planning in Joe Gqabi District Municipality in the Province of the Eastern Cape
- Authors: Danyela, Mawethu Sidwell
- Date: 2011
- Subjects: Economic development projects -- South Africa -- Eastern Cape -- Evaluation , Economic development projects -- South Africa -- Eastern Cape -- Management , Economic development projects -- South Africa -- Eastern Cape -- Planning , Strategic planning -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape -- Management
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8173 , http://hdl.handle.net/10948/1626 , Economic development projects -- South Africa -- Eastern Cape -- Evaluation , Economic development projects -- South Africa -- Eastern Cape -- Management , Economic development projects -- South Africa -- Eastern Cape -- Planning , Strategic planning -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape -- Management
- Description: The aim of the study was to evaluate the effectiveness of the Integrated Development Plan of Joe Gqabi District Municipality. The research instruments used in the study included the interview schedule and the questionnaire for both focus group and individual research participants. Research participants included the Community Development Workers (CDW's), Municipal officials, organised community structures, community representatives, ward councillors and ward committees, and interviews with representative groups. The research has revealed that there was non-involvement of the private sector and other social partners in the planning of the municipal programmes. There was also no practical integrated planning among the Local, Provincial and National spheres of government, as well as, a lack of alignment between the Integrated Development Plan, budget and Service Delivery and Implementation Plan. In conclusion, the IDP process needed to be as inclusive as possible to cater for the needs of all the communities and speed up service delivery.
- Full Text:
- Date Issued: 2011
- Authors: Danyela, Mawethu Sidwell
- Date: 2011
- Subjects: Economic development projects -- South Africa -- Eastern Cape -- Evaluation , Economic development projects -- South Africa -- Eastern Cape -- Management , Economic development projects -- South Africa -- Eastern Cape -- Planning , Strategic planning -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape -- Management
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8173 , http://hdl.handle.net/10948/1626 , Economic development projects -- South Africa -- Eastern Cape -- Evaluation , Economic development projects -- South Africa -- Eastern Cape -- Management , Economic development projects -- South Africa -- Eastern Cape -- Planning , Strategic planning -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape -- Management
- Description: The aim of the study was to evaluate the effectiveness of the Integrated Development Plan of Joe Gqabi District Municipality. The research instruments used in the study included the interview schedule and the questionnaire for both focus group and individual research participants. Research participants included the Community Development Workers (CDW's), Municipal officials, organised community structures, community representatives, ward councillors and ward committees, and interviews with representative groups. The research has revealed that there was non-involvement of the private sector and other social partners in the planning of the municipal programmes. There was also no practical integrated planning among the Local, Provincial and National spheres of government, as well as, a lack of alignment between the Integrated Development Plan, budget and Service Delivery and Implementation Plan. In conclusion, the IDP process needed to be as inclusive as possible to cater for the needs of all the communities and speed up service delivery.
- Full Text:
- Date Issued: 2011
Probing diplomacy on resource conflicts between Kenya and South Sudan
- Authors: Dor, Michael Majok Ayom
- Date: 2011
- Subjects: Conflict management -- Kenya , Conflict management -- Sudan , Natural resources -- Kenya , Turkana (African people) , Toposa (African people) , Natural resources -- Sudan
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11649 , http://hdl.handle.net/10353/d1001258 , Conflict management -- Kenya , Conflict management -- Sudan , Natural resources -- Kenya , Turkana (African people) , Toposa (African people) , Natural resources -- Sudan
- Description: The diversity of African Conflicts has become a field of inquiry and drawn the attention of many scholars who wish to theorize the origin of these conflicts. Such conflicts were perceived, in many ways, as originating from a colonial legacy. However, conflicts over natural resources have always played a role in human society, and have retarded socio-development in many countries. Guy Martin acknowledges that, over the last 40 years, Africa has been and continues to be one of the most conflict-ridden regions of the world; this has resulted in untold human suffering (Guy, 2002:185-188). This study focuses on resource conflicts and their outcomes on Public Administration as a discipline. The discussion offers a theoretical review of academic literature in combination with an analysis of the feature of resource conflicts and the relevant policies which govern conflict resolution and management. According to Terry et al (2007:32), “these two regions suffered from developmental and educational ignorance”. Most of the people living in this area are pastoralists; as such, the violence emanating from cattle rustling within Sudan and across its borders with Kenya, Uganda and Ethiopia continues to erode their moral fabric. The remoteness of the area has caused it to be a landscape of conflicts and insecurity and might have been cause for the paralysis of public administration and, in turn, reflected in poor service delivery. During the course of the study, an orderly and systematic use of mixed methods was chosen, since quantitative and qualitative research methods were found to be complementary rather than oppositional approaches. Using both prominent and modest collection procedures, the methods employed in this study proved to be practical and useful. The study examines resource conflict between the Turkana of Kenya and the Toposa of South Sudan. It suggests practical strategies and mechanisms by which the problem will be ameliorated, here and elsewhere, in as far as providing effective and efficient service delivery to the community without fail.
- Full Text:
- Date Issued: 2011
- Authors: Dor, Michael Majok Ayom
- Date: 2011
- Subjects: Conflict management -- Kenya , Conflict management -- Sudan , Natural resources -- Kenya , Turkana (African people) , Toposa (African people) , Natural resources -- Sudan
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11649 , http://hdl.handle.net/10353/d1001258 , Conflict management -- Kenya , Conflict management -- Sudan , Natural resources -- Kenya , Turkana (African people) , Toposa (African people) , Natural resources -- Sudan
- Description: The diversity of African Conflicts has become a field of inquiry and drawn the attention of many scholars who wish to theorize the origin of these conflicts. Such conflicts were perceived, in many ways, as originating from a colonial legacy. However, conflicts over natural resources have always played a role in human society, and have retarded socio-development in many countries. Guy Martin acknowledges that, over the last 40 years, Africa has been and continues to be one of the most conflict-ridden regions of the world; this has resulted in untold human suffering (Guy, 2002:185-188). This study focuses on resource conflicts and their outcomes on Public Administration as a discipline. The discussion offers a theoretical review of academic literature in combination with an analysis of the feature of resource conflicts and the relevant policies which govern conflict resolution and management. According to Terry et al (2007:32), “these two regions suffered from developmental and educational ignorance”. Most of the people living in this area are pastoralists; as such, the violence emanating from cattle rustling within Sudan and across its borders with Kenya, Uganda and Ethiopia continues to erode their moral fabric. The remoteness of the area has caused it to be a landscape of conflicts and insecurity and might have been cause for the paralysis of public administration and, in turn, reflected in poor service delivery. During the course of the study, an orderly and systematic use of mixed methods was chosen, since quantitative and qualitative research methods were found to be complementary rather than oppositional approaches. Using both prominent and modest collection procedures, the methods employed in this study proved to be practical and useful. The study examines resource conflict between the Turkana of Kenya and the Toposa of South Sudan. It suggests practical strategies and mechanisms by which the problem will be ameliorated, here and elsewhere, in as far as providing effective and efficient service delivery to the community without fail.
- Full Text:
- Date Issued: 2011
The principal factor : examining the role of principals in the success of their schools
- Authors: Dubula, Nomvuyo Mildred
- Date: 2011
- Subjects: School principals -- Training of -- South Africa -- Eastern Cape , School improvement programs -- South Africa -- Eastern Cape , Educational leadership -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8240 , http://hdl.handle.net/10948/d1010881 , School principals -- Training of -- South Africa -- Eastern Cape , School improvement programs -- South Africa -- Eastern Cape , Educational leadership -- South Africa -- Eastern Cape
- Description: In this Treatise, a study is undertaken to analyse and examine the role of school principals in the success of their schools; with specific reference to township high schools in the Port Elizabeth district (P.E. district). The study assumes that P.E. district principals, as leaders and managers should deliver essential services effectively, efficiently, and with optimal use of resources to attain maximum results in school performance. The same is expected of their counterparts in any part of the country, it is not exclusively demanded from PE district principals. In terms of the current education legislation and policy framework, the principals have to account for the performance of their schools. To this end the National Department of Education introduced legislation in 2007 to ensure that principals account to the Head of The Department of Education of the relevant province. Section 16 A of the South African Schools Act (SASA) was introduced by the Education Law Amendment Act 31/2007. The provisions of this section deal with “the functions and responsibilities of principals of public schools.” Specifically section 16A (1) (b) states that “The principal must prepare and submit to the Head of the Department an annual report in respect of: (i.) The academic performance of that school (ii.) The effective use of available resources.” Since the enactment of section 16 A as referred to above, the Provincial Departments have begun to make principals account for the success or failure of learners, for human resource development, financial management, parent involvement in school matters and the active participation of school governing bodies. What should be clear is that the above encompasses all the critical and fundamental aspects that have an impact on the progress of any educational institution. The combination of the two requirements stated above reflects the extent to which the Department of Education is committed to making certain that principals in their respective schools create an environment where learners can achieve their full potential. It is such creation of conducive environments that will enable all learners in the country to achieve equal opportunities in society irrespective of their original backgrounds. This ideal is consistent with section 9 of the Constitution, 1996 which provides for the right to equality of all people. The research, also assumes that leadership is about direction and purpose, while management lays emphasis on effectiveness and efficiency. Leadership and management are fundamental aspects of those duties and responsibilities associated with the position of a school principal. It is further postulated that, a good principal understands that circumstances determine the proportion of each of these elements that is required by any given situation i.e. whether more of leadership or bigger dose management is appropriate in dealing with a certain set of circumstances or not. The study identifies variables that make a school principal a strong leader and good manager and lists the following as the critical focus areas: Balancing instructional and managerial leadership Strengthening the connection between school and home Developing effective leadership Effective teaching practices Staff development The study also assumes that township schools are no exception to those in different parts of the country. Despite some serious daily challenges peculiar to the township situations, these schools still have to perform satisfactorily like all other institutions of learning. The legislative and policy framework applies equally to all schools. The study argues primarily that all schools can perform well and develop the potential of their learners to the fullest. The difference lies in the leadership and management of the respective institutions by their principals. All stakeholders are presumed to posses the potential, the ability and the urge to do their utmost best to render quality services that would lead to the attainment of excellent results. It is worthwhile for the system that those who show themselves to lack these attributes should be identified, not to weed them out but to assist so that they acquire the necessary skills and expertise. After all it is by strengthening the weakest link that a chain becomes strong.
- Full Text:
- Date Issued: 2011
- Authors: Dubula, Nomvuyo Mildred
- Date: 2011
- Subjects: School principals -- Training of -- South Africa -- Eastern Cape , School improvement programs -- South Africa -- Eastern Cape , Educational leadership -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8240 , http://hdl.handle.net/10948/d1010881 , School principals -- Training of -- South Africa -- Eastern Cape , School improvement programs -- South Africa -- Eastern Cape , Educational leadership -- South Africa -- Eastern Cape
- Description: In this Treatise, a study is undertaken to analyse and examine the role of school principals in the success of their schools; with specific reference to township high schools in the Port Elizabeth district (P.E. district). The study assumes that P.E. district principals, as leaders and managers should deliver essential services effectively, efficiently, and with optimal use of resources to attain maximum results in school performance. The same is expected of their counterparts in any part of the country, it is not exclusively demanded from PE district principals. In terms of the current education legislation and policy framework, the principals have to account for the performance of their schools. To this end the National Department of Education introduced legislation in 2007 to ensure that principals account to the Head of The Department of Education of the relevant province. Section 16 A of the South African Schools Act (SASA) was introduced by the Education Law Amendment Act 31/2007. The provisions of this section deal with “the functions and responsibilities of principals of public schools.” Specifically section 16A (1) (b) states that “The principal must prepare and submit to the Head of the Department an annual report in respect of: (i.) The academic performance of that school (ii.) The effective use of available resources.” Since the enactment of section 16 A as referred to above, the Provincial Departments have begun to make principals account for the success or failure of learners, for human resource development, financial management, parent involvement in school matters and the active participation of school governing bodies. What should be clear is that the above encompasses all the critical and fundamental aspects that have an impact on the progress of any educational institution. The combination of the two requirements stated above reflects the extent to which the Department of Education is committed to making certain that principals in their respective schools create an environment where learners can achieve their full potential. It is such creation of conducive environments that will enable all learners in the country to achieve equal opportunities in society irrespective of their original backgrounds. This ideal is consistent with section 9 of the Constitution, 1996 which provides for the right to equality of all people. The research, also assumes that leadership is about direction and purpose, while management lays emphasis on effectiveness and efficiency. Leadership and management are fundamental aspects of those duties and responsibilities associated with the position of a school principal. It is further postulated that, a good principal understands that circumstances determine the proportion of each of these elements that is required by any given situation i.e. whether more of leadership or bigger dose management is appropriate in dealing with a certain set of circumstances or not. The study identifies variables that make a school principal a strong leader and good manager and lists the following as the critical focus areas: Balancing instructional and managerial leadership Strengthening the connection between school and home Developing effective leadership Effective teaching practices Staff development The study also assumes that township schools are no exception to those in different parts of the country. Despite some serious daily challenges peculiar to the township situations, these schools still have to perform satisfactorily like all other institutions of learning. The legislative and policy framework applies equally to all schools. The study argues primarily that all schools can perform well and develop the potential of their learners to the fullest. The difference lies in the leadership and management of the respective institutions by their principals. All stakeholders are presumed to posses the potential, the ability and the urge to do their utmost best to render quality services that would lead to the attainment of excellent results. It is worthwhile for the system that those who show themselves to lack these attributes should be identified, not to weed them out but to assist so that they acquire the necessary skills and expertise. After all it is by strengthening the weakest link that a chain becomes strong.
- Full Text:
- Date Issued: 2011
Assessing challenges in public appointments and recruitment processes in Chris Hani District Municipality: a case study of human resource department in Lukhanji Local Municipality
- Authors: Gijana, Andile Patrick
- Date: 2011
- Subjects: Civil service -- South Africa -- Eastern Cape -- Case studies , Human capital -- South Africa -- Eastern Cape -- Case studies
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11617 , http://hdl.handle.net/10353/325 , Civil service -- South Africa -- Eastern Cape -- Case studies , Human capital -- South Africa -- Eastern Cape -- Case studies
- Description: The aim of this study was to assess challenges in Public Appointments and Recruitment Processes in Chris Hani District Municipality: A case study of Human Resource Department in Lukhanji Local Municipality (2008-2010) of the Eastern Cape Province. There has never been a detailed research study conducted in the Chris Hani Human Resource Department, regarding the subject in question. The Constitution of the Republic of South Africa in Section 195(i) directs that Public Administration must be broadly representative of the South African people, with employment and personnel management practices based on ability, objectivity, fairness and the need to redress the imbalances of the past to achieve broad representation. The literature review explored extensively the models used in implementing recruitment and appointment processes globally. From those tested models elsewhere, it was evident that South Africa has a great Constitution and good policies regarding Local Government Human Resource Department recruitment and appointment processes not withstanding some challenges cited in the study. This assessment of challenges in the public appointments and recruitment processes in Chris Hani District Municipality assisted in the establishment of the real facts about effective and fair recruitment and appointment processes in the Local Government Human Resource Management Department to deserving communities. It became clear from the study that providing efficient and fair recruitment and appointments processes to the Local Government Human Resource Department in South Africa requires a broader advocacy agenda encompassing the development of Human Resource systems and the generation of numerous skills and expertise to deliver services to the poor people of our country.
- Full Text:
- Date Issued: 2011
- Authors: Gijana, Andile Patrick
- Date: 2011
- Subjects: Civil service -- South Africa -- Eastern Cape -- Case studies , Human capital -- South Africa -- Eastern Cape -- Case studies
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11617 , http://hdl.handle.net/10353/325 , Civil service -- South Africa -- Eastern Cape -- Case studies , Human capital -- South Africa -- Eastern Cape -- Case studies
- Description: The aim of this study was to assess challenges in Public Appointments and Recruitment Processes in Chris Hani District Municipality: A case study of Human Resource Department in Lukhanji Local Municipality (2008-2010) of the Eastern Cape Province. There has never been a detailed research study conducted in the Chris Hani Human Resource Department, regarding the subject in question. The Constitution of the Republic of South Africa in Section 195(i) directs that Public Administration must be broadly representative of the South African people, with employment and personnel management practices based on ability, objectivity, fairness and the need to redress the imbalances of the past to achieve broad representation. The literature review explored extensively the models used in implementing recruitment and appointment processes globally. From those tested models elsewhere, it was evident that South Africa has a great Constitution and good policies regarding Local Government Human Resource Department recruitment and appointment processes not withstanding some challenges cited in the study. This assessment of challenges in the public appointments and recruitment processes in Chris Hani District Municipality assisted in the establishment of the real facts about effective and fair recruitment and appointment processes in the Local Government Human Resource Management Department to deserving communities. It became clear from the study that providing efficient and fair recruitment and appointments processes to the Local Government Human Resource Department in South Africa requires a broader advocacy agenda encompassing the development of Human Resource systems and the generation of numerous skills and expertise to deliver services to the poor people of our country.
- Full Text:
- Date Issued: 2011
An investigation of the role of community development workers: Bitou municipality
- Authors: Gogi, Andile
- Date: 2011
- Subjects: Community development -- South Africa -- Eastern Cape -- Management , City council members -- South Africa , Community development -- Economic aspects , Community development -- Environmental aspects , Community development -- Social aspects , Economic development projects -- Management
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8270 , http://hdl.handle.net/10948/d1015689
- Description: This treatise investigates the role of Community DevelopmentWorkers, with reference to the Bitou Municipality. The treatise comprises five chapters. The concept of Community Development Programme is fairly new in South Africa; therefore, further research is needed on the subject. A literature review was done to establish the concept and the background of the CDWP. A questionnaire was developed in order to obtain primary data from a selected sample group. The data obtained from the questionnaire was statistically analysed and interpreted. The core findings from the analysed questionnaire indicated the following: (a) CDWs clearly understand their role and responsibility, but there is a need for roles and functions to be clearly defined, with detailed terms of reference, to ensure a common understanding with other stakeholders, e.g. Ward Committees, Councillors, Non-governmental organisations, Communitybased organisations, and members of the community. (b) living conditions in the wards improved following the introduction of the CDWP. (c) there is a good relationship between CDWs, Ward Committees and Ward Councillors, but there is also a perception that Ward Committees and Community Development Workers constantly clash or compete in the wards in which they serve. (d) CDWs should not be affiliated to the ruling or any political party. (e) CDWs are confused regarding who is responsible for their remuneration (the Municipality or the Provincial Department of Local Government).
- Full Text:
- Date Issued: 2011
- Authors: Gogi, Andile
- Date: 2011
- Subjects: Community development -- South Africa -- Eastern Cape -- Management , City council members -- South Africa , Community development -- Economic aspects , Community development -- Environmental aspects , Community development -- Social aspects , Economic development projects -- Management
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8270 , http://hdl.handle.net/10948/d1015689
- Description: This treatise investigates the role of Community DevelopmentWorkers, with reference to the Bitou Municipality. The treatise comprises five chapters. The concept of Community Development Programme is fairly new in South Africa; therefore, further research is needed on the subject. A literature review was done to establish the concept and the background of the CDWP. A questionnaire was developed in order to obtain primary data from a selected sample group. The data obtained from the questionnaire was statistically analysed and interpreted. The core findings from the analysed questionnaire indicated the following: (a) CDWs clearly understand their role and responsibility, but there is a need for roles and functions to be clearly defined, with detailed terms of reference, to ensure a common understanding with other stakeholders, e.g. Ward Committees, Councillors, Non-governmental organisations, Communitybased organisations, and members of the community. (b) living conditions in the wards improved following the introduction of the CDWP. (c) there is a good relationship between CDWs, Ward Committees and Ward Councillors, but there is also a perception that Ward Committees and Community Development Workers constantly clash or compete in the wards in which they serve. (d) CDWs should not be affiliated to the ruling or any political party. (e) CDWs are confused regarding who is responsible for their remuneration (the Municipality or the Provincial Department of Local Government).
- Full Text:
- Date Issued: 2011
An evaluation of the co-operative interaction between political office-bearers and chief officials in the provision of houses in the Eastern Cape: King Sabata Dalindyebo Local Municipality (2009-2010)
- Authors: Luyenge, Zukile
- Date: 2011
- Subjects: Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Community leadership -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11633 , http://hdl.handle.net/10353/567 , Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Community leadership -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Description: The research seeks to evaluate the co-operative interaction between municipal political office-bearers and chief officials in the rendering of housing services in the King Sabata Dalindyebo local municipality. The introduction provides the general overview of the study and provides a background to the intention of the research to evaluate the co-operative interaction between municipal political office-bearers and chief officials. The problem statements briefly describe the problem identified in the study and the objectives of the study are set. The theoretical framework is provided and the theories used to evaluate the performance are discussed which are classical theory and the system theory. The importance of conducting the research is discussed and the limitations of the study are discussed in the research. Importantly, the study plan directs the researcher in the direction towards the goals of the research. Also the terms used in this study that are not clear were defined to avoid misinterpretation; misunderstanding and confusion of words and terms. The review of the current literature on the theoretical framework and the base for policy making and controlling role of municipal political office-bearers and chief officials in public administration was discussed. The nature of systems theory and the different phases of systems theory were explained. The nature and place of policy making in public administration was discussed as well as policy making alternatives in the public sector. The policy making levels i.e. political policy making level; executive policy making level; administrative/departmental policy making level; operational policy making level were explained and discussed. The co-operative interaction between municipal political office-bearer and chief officials was discussed to understand the administrative and political dichotomy in the public sector. The policy implementation for the rendering of housing services as well as the programming and delegation of authority were discussed in the context of housing service delivery. The legislative framework for housing services in South Africa was discussed as it influence and affects the housing service in King Sabata Dalindyebo Municipality. The role of municipal authorities in the rendering of housing services as well as the housing situation in South Africa together with the obligations of both the provincial and municipalities were discussed. The permission to conduct research was received from King Sabata Dalindyebo local municipality. The scope of the study explains the range or extent of matter to be dealt with in the research and the survey area is dearly provided. The research design which is qualitative and quantitative research are discussed and used in adopting the study. The case study as research strategy is discussed and clarified. The data collection instruments which are interviews, questionnaires and the literature study the subject were briefly explained. Population details and sampling were clearly explained before a sample is provided in the study. The research provides data collection procedures as well as how the data will be analysed. The ethical considerations are discussed. The data analysis and interpretation was conducted to enable the researcher to identify patterns which are consistent within the data. The criteria for data analysis as well the response rate were discussed. The demographics of chief officials and political office-bearers as respondents include their age; year of service, home language, gender, the academic qualification as well as the different stakeholders were analysed. The role of political office-bearers and chief officials in the initiation of policy which the input phase of the Systems theory analysis was conducted and the role of political office-bearers and chief officials in the process phase were analysed and discussed. The co-operative interaction in policy formulation and the steps in the policy formulation were analysed and discussed. Also the analysis was conducted on the delegation of authority to chief officials by the political office-bearers as well as the role of political office-bearers and chief officials in the approval of executive policy. An evaluation of the rendering of - 11 - housing services at Phola park informal settlement as well as the evaluation of housing services as an output phase in policy formulation were analysed and discussed. And lastly, the analysis of the impact of existing legislation or policy on housing services was conducted. The findings of the study were provided and discussed and the concluding remarks were provided to whether the problem is real and whether the hypothesis is true and valid. The recommendations of the study were provided to enable Kind Sabata Dalindyebo local municipality to improve the co-operative interaction between municipal political office-bearers and chief officials to improve housing services and to provide better service delivery. KEYWORDS Administration Citizens Co-operative interaction Effectiveness Efficiency Executive functions Governing functions Municipal authority Municipal chief officials Municipal political office-bearers.
- Full Text:
- Date Issued: 2011
- Authors: Luyenge, Zukile
- Date: 2011
- Subjects: Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Community leadership -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11633 , http://hdl.handle.net/10353/567 , Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Community leadership -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Description: The research seeks to evaluate the co-operative interaction between municipal political office-bearers and chief officials in the rendering of housing services in the King Sabata Dalindyebo local municipality. The introduction provides the general overview of the study and provides a background to the intention of the research to evaluate the co-operative interaction between municipal political office-bearers and chief officials. The problem statements briefly describe the problem identified in the study and the objectives of the study are set. The theoretical framework is provided and the theories used to evaluate the performance are discussed which are classical theory and the system theory. The importance of conducting the research is discussed and the limitations of the study are discussed in the research. Importantly, the study plan directs the researcher in the direction towards the goals of the research. Also the terms used in this study that are not clear were defined to avoid misinterpretation; misunderstanding and confusion of words and terms. The review of the current literature on the theoretical framework and the base for policy making and controlling role of municipal political office-bearers and chief officials in public administration was discussed. The nature of systems theory and the different phases of systems theory were explained. The nature and place of policy making in public administration was discussed as well as policy making alternatives in the public sector. The policy making levels i.e. political policy making level; executive policy making level; administrative/departmental policy making level; operational policy making level were explained and discussed. The co-operative interaction between municipal political office-bearer and chief officials was discussed to understand the administrative and political dichotomy in the public sector. The policy implementation for the rendering of housing services as well as the programming and delegation of authority were discussed in the context of housing service delivery. The legislative framework for housing services in South Africa was discussed as it influence and affects the housing service in King Sabata Dalindyebo Municipality. The role of municipal authorities in the rendering of housing services as well as the housing situation in South Africa together with the obligations of both the provincial and municipalities were discussed. The permission to conduct research was received from King Sabata Dalindyebo local municipality. The scope of the study explains the range or extent of matter to be dealt with in the research and the survey area is dearly provided. The research design which is qualitative and quantitative research are discussed and used in adopting the study. The case study as research strategy is discussed and clarified. The data collection instruments which are interviews, questionnaires and the literature study the subject were briefly explained. Population details and sampling were clearly explained before a sample is provided in the study. The research provides data collection procedures as well as how the data will be analysed. The ethical considerations are discussed. The data analysis and interpretation was conducted to enable the researcher to identify patterns which are consistent within the data. The criteria for data analysis as well the response rate were discussed. The demographics of chief officials and political office-bearers as respondents include their age; year of service, home language, gender, the academic qualification as well as the different stakeholders were analysed. The role of political office-bearers and chief officials in the initiation of policy which the input phase of the Systems theory analysis was conducted and the role of political office-bearers and chief officials in the process phase were analysed and discussed. The co-operative interaction in policy formulation and the steps in the policy formulation were analysed and discussed. Also the analysis was conducted on the delegation of authority to chief officials by the political office-bearers as well as the role of political office-bearers and chief officials in the approval of executive policy. An evaluation of the rendering of - 11 - housing services at Phola park informal settlement as well as the evaluation of housing services as an output phase in policy formulation were analysed and discussed. And lastly, the analysis of the impact of existing legislation or policy on housing services was conducted. The findings of the study were provided and discussed and the concluding remarks were provided to whether the problem is real and whether the hypothesis is true and valid. The recommendations of the study were provided to enable Kind Sabata Dalindyebo local municipality to improve the co-operative interaction between municipal political office-bearers and chief officials to improve housing services and to provide better service delivery. KEYWORDS Administration Citizens Co-operative interaction Effectiveness Efficiency Executive functions Governing functions Municipal authority Municipal chief officials Municipal political office-bearers.
- Full Text:
- Date Issued: 2011
Examining Malawi's administrative reform and its impact on service delivery
- Authors: Mabomba, Annie Chisomo
- Date: 2011
- Subjects: Administrative agencies -- Malawi -- Management , Executive departments -- Malawi -- Management , Municipal services -- Malawi
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11640 , http://hdl.handle.net/10353/d1001249 , Administrative agencies -- Malawi -- Management , Executive departments -- Malawi -- Management , Municipal services -- Malawi
- Description: The advent of multi-party democracy in 1994 spearheaded different reforms in the Malawi public sector. One prominent reform is administrative reform. The new government that was ushered into power instituted a policy on civil service reform and institutional development. The reforms that were introduced aimed at improving performance and enhancing efficiency and effectiveness in the delivery of services. Accordingly, a Public Service Act was promulgated that constituted the clarification of the role of the civil service; equal access to public employment; merit based recruitment and promotion; and increased accountability and transparency in the policies and practices of the public service. This study therefore seeks to examine administrative reforms in Malawi and assess their impact on service delivery. The research further endeavours to explore factors which block the successful implementation of reform programmes, and seeks to come up with areas of improvement which would ensure successful implementation of reform programmes in future. The scope of this research is limited to the current civil service reform programmes and is mainly based on primary and secondary sources of information. The study uses a combination of quantitative and qualitative methods. However, findings reveal that reforms had a negative impact on service delivery since no significant change in the delivery of services was registered. The Malawi civil service continues to suffer from unprofessionalism, inefficiency, corruption and a host of other problems. The study shows the gap between rhetoric and reality of civil service reform programmes in Malawi.
- Full Text:
- Date Issued: 2011
- Authors: Mabomba, Annie Chisomo
- Date: 2011
- Subjects: Administrative agencies -- Malawi -- Management , Executive departments -- Malawi -- Management , Municipal services -- Malawi
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11640 , http://hdl.handle.net/10353/d1001249 , Administrative agencies -- Malawi -- Management , Executive departments -- Malawi -- Management , Municipal services -- Malawi
- Description: The advent of multi-party democracy in 1994 spearheaded different reforms in the Malawi public sector. One prominent reform is administrative reform. The new government that was ushered into power instituted a policy on civil service reform and institutional development. The reforms that were introduced aimed at improving performance and enhancing efficiency and effectiveness in the delivery of services. Accordingly, a Public Service Act was promulgated that constituted the clarification of the role of the civil service; equal access to public employment; merit based recruitment and promotion; and increased accountability and transparency in the policies and practices of the public service. This study therefore seeks to examine administrative reforms in Malawi and assess their impact on service delivery. The research further endeavours to explore factors which block the successful implementation of reform programmes, and seeks to come up with areas of improvement which would ensure successful implementation of reform programmes in future. The scope of this research is limited to the current civil service reform programmes and is mainly based on primary and secondary sources of information. The study uses a combination of quantitative and qualitative methods. However, findings reveal that reforms had a negative impact on service delivery since no significant change in the delivery of services was registered. The Malawi civil service continues to suffer from unprofessionalism, inefficiency, corruption and a host of other problems. The study shows the gap between rhetoric and reality of civil service reform programmes in Malawi.
- Full Text:
- Date Issued: 2011
Factors impending the implementation of the school nutrition programme in King Williams Town
- Authors: Magadu, Nceba
- Date: 2011
- Subjects: School children -- Food -- South Africa -- KingWilliams Town , Poverty -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8167 , http://hdl.handle.net/10948/1648 , School children -- Food -- South Africa -- KingWilliams Town , Poverty -- South Africa -- Eastern Cape
- Description: The National School Nutrition Programme (NSNP) is a poverty alleviation strategy, which was introduced in 1994 by the Government of South Africa as part of the Reconstruction and Development Programme (RDP). Studies of the Food and Agriculture Organisation, United Nations Educational, Scientific and Cultural Organisation (UNESCO) and the World Health Organisation (WHO), show that hunger, nutrition, and poverty, are strongly correlated. The same studies note that in the world as a whole, hunger impacts negatively on Millennium Development Goals, namely universal primary education, gender equality, child mortality, maternal health, management of Human Immunodeficiency Virus (HIV) and Acquired Immune Deficiency Syndrome (AIDS), Tuberculosis (TB) and malaria, and environmental stability. Hunger, specifically, has been shown to contribute to reduced school attendance, impaired cognitive capacity, high child mortality rates, high maternal death rates, increased migratory labour that increases the spread of HIV, and the unsustainable use of forest lands and resources (South African Department of Education, 2004: 3).” The National School Nutrition Programme aims at providing meals to mostly the needy learners, who come from poor families. Good food provides energy for the brain. The meals that are provided at schools are, therefore, intended to give energy for mental and physical activities for the body and brain to function, and to make learners alert and receptive during lessons (South African Province of the Eastern Cape Department of Education, 2008: 2). Currently, meals in South African Schools are provided to all learners in Quintile 1, 2 and 3 public primary schools from Grades R to 7. The programme was extended to Quintile 1 secondary schools in April 2009. All Quintile 2 and 3 public secondary schools will be included in 2010 and 2011 respectively (South African Eastern Cape Province Department of Education, 2008: 3). To collect information for research purposes, the researcher used a qualitative approach. This approach, which is used by the researcher, seeks to identify the impediments that pose challenges to effective and efficient implementation of the NSNP in the King William’s Town District of the Department of Education in Province of the Eastern Cape. The sample covers two rural schools participating in the NSNP in the King William’s Town District, namely Fort Murray Junior and Senior Primary School, and Qongqotha Junior and Senior Primary School. In each school, the principal, the chairperson of the School Governing Body, the teacher in charge of the NSNP, and Grade 7 learners, formed part of the sample of the study. Added to these participants have been the Service Provider and the District Coordinator of the NSNP in the King William’s Town District. The researcher chose these two schools that are locally based (within a 10km radius from the researcher’s place of residence) for convenience purposes, in terms of cutting down on travelling costs. The empirical findings were analysed and interpreted, and in presenting the findings, special reference to the research question is made, namely: “What are the challenges that impede the successful implementation of the National School Nutrition Programme in the King William’s Town District of the Eastern Cape Department of Education?” The recommendations reflected heavily on the purpose of the study, namely, that the Department of Education in the Eastern Cape has not managed the NSNP efficiently and effectively. The findings of this study reflect that there are still challenges that continue to plague the NSNP after seven years of the inception of the programme by Department of Education. The empirical findings of this study have revealed that the challenges confronting the implementation of the NSNP could be attributed to poor governance by the Department of Education officials. Some pockets of excellence of the NSNP are noted in the study. Recommendations are made to mitigate the problem situation.
- Full Text:
- Date Issued: 2011
- Authors: Magadu, Nceba
- Date: 2011
- Subjects: School children -- Food -- South Africa -- KingWilliams Town , Poverty -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8167 , http://hdl.handle.net/10948/1648 , School children -- Food -- South Africa -- KingWilliams Town , Poverty -- South Africa -- Eastern Cape
- Description: The National School Nutrition Programme (NSNP) is a poverty alleviation strategy, which was introduced in 1994 by the Government of South Africa as part of the Reconstruction and Development Programme (RDP). Studies of the Food and Agriculture Organisation, United Nations Educational, Scientific and Cultural Organisation (UNESCO) and the World Health Organisation (WHO), show that hunger, nutrition, and poverty, are strongly correlated. The same studies note that in the world as a whole, hunger impacts negatively on Millennium Development Goals, namely universal primary education, gender equality, child mortality, maternal health, management of Human Immunodeficiency Virus (HIV) and Acquired Immune Deficiency Syndrome (AIDS), Tuberculosis (TB) and malaria, and environmental stability. Hunger, specifically, has been shown to contribute to reduced school attendance, impaired cognitive capacity, high child mortality rates, high maternal death rates, increased migratory labour that increases the spread of HIV, and the unsustainable use of forest lands and resources (South African Department of Education, 2004: 3).” The National School Nutrition Programme aims at providing meals to mostly the needy learners, who come from poor families. Good food provides energy for the brain. The meals that are provided at schools are, therefore, intended to give energy for mental and physical activities for the body and brain to function, and to make learners alert and receptive during lessons (South African Province of the Eastern Cape Department of Education, 2008: 2). Currently, meals in South African Schools are provided to all learners in Quintile 1, 2 and 3 public primary schools from Grades R to 7. The programme was extended to Quintile 1 secondary schools in April 2009. All Quintile 2 and 3 public secondary schools will be included in 2010 and 2011 respectively (South African Eastern Cape Province Department of Education, 2008: 3). To collect information for research purposes, the researcher used a qualitative approach. This approach, which is used by the researcher, seeks to identify the impediments that pose challenges to effective and efficient implementation of the NSNP in the King William’s Town District of the Department of Education in Province of the Eastern Cape. The sample covers two rural schools participating in the NSNP in the King William’s Town District, namely Fort Murray Junior and Senior Primary School, and Qongqotha Junior and Senior Primary School. In each school, the principal, the chairperson of the School Governing Body, the teacher in charge of the NSNP, and Grade 7 learners, formed part of the sample of the study. Added to these participants have been the Service Provider and the District Coordinator of the NSNP in the King William’s Town District. The researcher chose these two schools that are locally based (within a 10km radius from the researcher’s place of residence) for convenience purposes, in terms of cutting down on travelling costs. The empirical findings were analysed and interpreted, and in presenting the findings, special reference to the research question is made, namely: “What are the challenges that impede the successful implementation of the National School Nutrition Programme in the King William’s Town District of the Eastern Cape Department of Education?” The recommendations reflected heavily on the purpose of the study, namely, that the Department of Education in the Eastern Cape has not managed the NSNP efficiently and effectively. The findings of this study reflect that there are still challenges that continue to plague the NSNP after seven years of the inception of the programme by Department of Education. The empirical findings of this study have revealed that the challenges confronting the implementation of the NSNP could be attributed to poor governance by the Department of Education officials. Some pockets of excellence of the NSNP are noted in the study. Recommendations are made to mitigate the problem situation.
- Full Text:
- Date Issued: 2011
An evaluation of the provision of houses in the Eastern Cape at Intsika Yethu local municipality: the case of Joe Slovo informal settlement at Chris Hani District Municipality (for the period 2009-2011)
- Authors: Mbotoloshi, Zukile
- Date: 2011
- Subjects: Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11637 , http://hdl.handle.net/10353/d1001245 , Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Description: The research seeks to evaluate the housing service rendering in the Intsika Yethu Local Municipality with special reference to the Joe Slovo informal settlement at Chris Hani District Municipality. The introduction provides the general overview of the study and provides a background to the intention of the research to evaluate the housing services provision in the municipality. The problem statements briefly describe the problem identified in the study and the objectives of the study are set. The theoretical framework is provided and the theories used to evaluate the housing service are discussed which are institutional theory and the system theory. The importance of conducting the research is discussed and the limitations of the study are discussed in the research. Importantly, the study plan directs the researcher in the direction towards the goals of the research. Also the terms used in this study that are not clear were defined to avoid misinterpretation; misunderstanding and confusion of words and terms. The review of the current literature on the theoretical framework and the nature and place of public administration was discussed. The policy process and the nature and place of policy making as well as steps in policymaking were discussed. The nature and place of policy implementation which includes all the functions was discussed in the study. The policy analysis and evaluation as the final step in the policy process including the stages in policy analysis and evaluation i.e. input phase; processing and conversion phase; output phase, impact/effect phase were discussed The legislative framework for rendering of housing services in South Africa was discussed as it influence and affects the housing service rendering in Intsika Yethu Local Municipality. The role of municipal authorities in the rendering of housing services was discussed. The permission to conduct research was received from Intsika Yethu local municipality on the 13 October 2009 from the Municipal Manager. The research design was explained together with research approaches and strategy as qualitative and quantitative. The research methodology with a clear population and sampling for the study as well as the data collection instruments and procedures as questionnaires; literature study and interviews were explained. The ethical considerations are discussed. The data analysis and interpretation was conducted to enable the researcher to identify patterns which are consistent within the data. The theory and techniques for data analysis was discussed to link the theory and data analysis. The demographics of chief officials and political office bearers as respondents include their age; year of service, home language, gender, the academic qualification as well as the different stakeholders were analysed. The housing as essential services in the initiation of policy which the input phase of the Systems theory analysis was conducted and the data on the nature of housing services as output phase were analysed and discussed. The data on the structural problems were analysed and discussed. Also the analysis was conducted on the legislative framework for housing x services. The problems with the rendering of housing services especially administrative enabling problems as a processing phase in the policy process were analysed and discussed. And lastly, the possible solutions to the solving of housing problems were discussed and analysed. The findings of the study were provided and discussed and the concluding remarks were provided to whether the problem is real and whether the hypothesis is true and valid. The recommendations of the study were provided to enable Intsika Yethu Local Municipality to improve the housing service provisioning and ultimately to provide better service delivery.
- Full Text:
- Date Issued: 2011
- Authors: Mbotoloshi, Zukile
- Date: 2011
- Subjects: Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11637 , http://hdl.handle.net/10353/d1001245 , Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Description: The research seeks to evaluate the housing service rendering in the Intsika Yethu Local Municipality with special reference to the Joe Slovo informal settlement at Chris Hani District Municipality. The introduction provides the general overview of the study and provides a background to the intention of the research to evaluate the housing services provision in the municipality. The problem statements briefly describe the problem identified in the study and the objectives of the study are set. The theoretical framework is provided and the theories used to evaluate the housing service are discussed which are institutional theory and the system theory. The importance of conducting the research is discussed and the limitations of the study are discussed in the research. Importantly, the study plan directs the researcher in the direction towards the goals of the research. Also the terms used in this study that are not clear were defined to avoid misinterpretation; misunderstanding and confusion of words and terms. The review of the current literature on the theoretical framework and the nature and place of public administration was discussed. The policy process and the nature and place of policy making as well as steps in policymaking were discussed. The nature and place of policy implementation which includes all the functions was discussed in the study. The policy analysis and evaluation as the final step in the policy process including the stages in policy analysis and evaluation i.e. input phase; processing and conversion phase; output phase, impact/effect phase were discussed The legislative framework for rendering of housing services in South Africa was discussed as it influence and affects the housing service rendering in Intsika Yethu Local Municipality. The role of municipal authorities in the rendering of housing services was discussed. The permission to conduct research was received from Intsika Yethu local municipality on the 13 October 2009 from the Municipal Manager. The research design was explained together with research approaches and strategy as qualitative and quantitative. The research methodology with a clear population and sampling for the study as well as the data collection instruments and procedures as questionnaires; literature study and interviews were explained. The ethical considerations are discussed. The data analysis and interpretation was conducted to enable the researcher to identify patterns which are consistent within the data. The theory and techniques for data analysis was discussed to link the theory and data analysis. The demographics of chief officials and political office bearers as respondents include their age; year of service, home language, gender, the academic qualification as well as the different stakeholders were analysed. The housing as essential services in the initiation of policy which the input phase of the Systems theory analysis was conducted and the data on the nature of housing services as output phase were analysed and discussed. The data on the structural problems were analysed and discussed. Also the analysis was conducted on the legislative framework for housing x services. The problems with the rendering of housing services especially administrative enabling problems as a processing phase in the policy process were analysed and discussed. And lastly, the possible solutions to the solving of housing problems were discussed and analysed. The findings of the study were provided and discussed and the concluding remarks were provided to whether the problem is real and whether the hypothesis is true and valid. The recommendations of the study were provided to enable Intsika Yethu Local Municipality to improve the housing service provisioning and ultimately to provide better service delivery.
- Full Text:
- Date Issued: 2011
An assessment of the quality of housing delivery in the Nelson Mandela Bay Municipality : the beneficiaries' perspective (2008-2010)
- Authors: Mkuzo, Tim Zamuxolo
- Date: 2011
- Subjects: Public housing -- Resident satisfaction -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8194 , http://hdl.handle.net/10948/1340 , Public housing -- Resident satisfaction -- South Africa -- Nelson Mandela Bay Municipality
- Description: In an attempt to improve the quality of lives of its citizens, the South African government has introduced low-cost housing projects through the Reconstruction and Development Programme. This is supported by the relevant policy framework and the Constitution. Many historically disadvantaged communities in the urban areas have benefitted from the low-cost housing programmes initiated by government. The community of Joe Slovo, which has houses which were built between 2008 and 2010, in the Nelson Mandela Bay Municipality is one of them. However, concerns about the poor quality of some of the houses delivered through government’s low-cost housing programmes have been expressed. These concerns were attributed to the defects which tend to show up in some of the houses, shortly after they have been built. In view of such concerns and the importance of the optimal utilization of the country’s limited resources, the author decided to undertake this study. In this study he focused on the perceptions of the beneficiaries of the houses delivered through the Joe Slovo housing project in the Nelson Mandela Bay Municipality. The main focus was on the perceptions about the quality of the recently acquired houses. The study revealed that not all beneficiaries were satisfied with the quality of their houses. Hence recommendations for addressing this scenario are made.
- Full Text:
- Date Issued: 2011
- Authors: Mkuzo, Tim Zamuxolo
- Date: 2011
- Subjects: Public housing -- Resident satisfaction -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8194 , http://hdl.handle.net/10948/1340 , Public housing -- Resident satisfaction -- South Africa -- Nelson Mandela Bay Municipality
- Description: In an attempt to improve the quality of lives of its citizens, the South African government has introduced low-cost housing projects through the Reconstruction and Development Programme. This is supported by the relevant policy framework and the Constitution. Many historically disadvantaged communities in the urban areas have benefitted from the low-cost housing programmes initiated by government. The community of Joe Slovo, which has houses which were built between 2008 and 2010, in the Nelson Mandela Bay Municipality is one of them. However, concerns about the poor quality of some of the houses delivered through government’s low-cost housing programmes have been expressed. These concerns were attributed to the defects which tend to show up in some of the houses, shortly after they have been built. In view of such concerns and the importance of the optimal utilization of the country’s limited resources, the author decided to undertake this study. In this study he focused on the perceptions of the beneficiaries of the houses delivered through the Joe Slovo housing project in the Nelson Mandela Bay Municipality. The main focus was on the perceptions about the quality of the recently acquired houses. The study revealed that not all beneficiaries were satisfied with the quality of their houses. Hence recommendations for addressing this scenario are made.
- Full Text:
- Date Issued: 2011
An assessment of the role of the procurement committee in the management of school funds with reference to selected schools in Libode District
- Authors: Mtshakaza, Lungile Eric
- Date: 2011
- Subjects: Government purchasing -- Law and legislation -- South Africa -- Eastern Cape , Education -- South Africa -- Eastern Cape -- Finance , Government aid to education -- South Africa -- Eastern Cape , School boards -- South Africa -- Eastern Cape , School management and organization -- South Africa -- Eastern Cape , Education, Rural -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8268 , http://hdl.handle.net/10948/d1014583
- Description: The South African Schools Act (Act 84 of 1996) stipulates that the State must fund all the public schools from the public revenue on an equitable basis. Each school should elect a School Governing Body (SGB) whose primary function is to manage school finances. The principal of the school, who is also a member of the SGB, is the accounting officer. The SGB has to elect the finance committee which should run the school’s finances and, in turn elects the procurement committee - a sub-committee of the finance committee. In terms of the South African Schools Act, (Act 84 of 1998, as amended) there are two categories of public schools which may be created in South Africa. One category is based on Section 20 of the South Africa Schools Act with stipulated functions applicable to all public schools, while the other category is based on Section 21 of the Act which includes added stipulated functions above those applicable to all public schools. The study investigated the factors affecting the performance of procurement committees in schools. Among others, the study found that more formal training on financial management was necessary in schools in order to empower the procurement committees. Inadequate support with regard to the availability of supporting documentation and logistics was also raised as a matter of concern.
- Full Text:
- Date Issued: 2011
- Authors: Mtshakaza, Lungile Eric
- Date: 2011
- Subjects: Government purchasing -- Law and legislation -- South Africa -- Eastern Cape , Education -- South Africa -- Eastern Cape -- Finance , Government aid to education -- South Africa -- Eastern Cape , School boards -- South Africa -- Eastern Cape , School management and organization -- South Africa -- Eastern Cape , Education, Rural -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8268 , http://hdl.handle.net/10948/d1014583
- Description: The South African Schools Act (Act 84 of 1996) stipulates that the State must fund all the public schools from the public revenue on an equitable basis. Each school should elect a School Governing Body (SGB) whose primary function is to manage school finances. The principal of the school, who is also a member of the SGB, is the accounting officer. The SGB has to elect the finance committee which should run the school’s finances and, in turn elects the procurement committee - a sub-committee of the finance committee. In terms of the South African Schools Act, (Act 84 of 1998, as amended) there are two categories of public schools which may be created in South Africa. One category is based on Section 20 of the South Africa Schools Act with stipulated functions applicable to all public schools, while the other category is based on Section 21 of the Act which includes added stipulated functions above those applicable to all public schools. The study investigated the factors affecting the performance of procurement committees in schools. Among others, the study found that more formal training on financial management was necessary in schools in order to empower the procurement committees. Inadequate support with regard to the availability of supporting documentation and logistics was also raised as a matter of concern.
- Full Text:
- Date Issued: 2011
An assessment of factors affecting the beneficiaries of land reform process with reference to the selected land redistribution projects in Cacadu District Municipality in the Province of the Eastern Cape.
- Authors: Nogantshi, Xola Job
- Date: 2011
- Subjects: Land reform -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8198 , http://hdl.handle.net/10948/1313 , Land reform -- South Africa -- Eastern Cape
- Description: One of the measures introduced in order to address the effects of the racial land discriminatory practices and policies which led to the majority of the South African population being denied access to land prior to 1994 is the national land reform programme. This includes replacement of discriminatory policies with those intended to redress the injustices of colonial and apartheid land dispossession. This study has focused on national land reform programme with specific reference to the land redistribution programme. This has been done by assessing the factors affecting the beneficiaries of the land reform process with reference to the selected land redistribution project in the Cacadu District Municipality in the Province of the Eastern Cape. As a result of this study, key challenges experienced by the beneficiaries of the land reform process were identified. These challenges include the difficulties relating to access to services such as training, mentoring, credit and transport by the beneficiaries of the land reform process; lack of skills , lack of access to markets, and the lack of co-ordination between government departments. In view of these challenges, this study provides recommendations for improving the implementation of land redistribution projects.
- Full Text:
- Date Issued: 2011
- Authors: Nogantshi, Xola Job
- Date: 2011
- Subjects: Land reform -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8198 , http://hdl.handle.net/10948/1313 , Land reform -- South Africa -- Eastern Cape
- Description: One of the measures introduced in order to address the effects of the racial land discriminatory practices and policies which led to the majority of the South African population being denied access to land prior to 1994 is the national land reform programme. This includes replacement of discriminatory policies with those intended to redress the injustices of colonial and apartheid land dispossession. This study has focused on national land reform programme with specific reference to the land redistribution programme. This has been done by assessing the factors affecting the beneficiaries of the land reform process with reference to the selected land redistribution project in the Cacadu District Municipality in the Province of the Eastern Cape. As a result of this study, key challenges experienced by the beneficiaries of the land reform process were identified. These challenges include the difficulties relating to access to services such as training, mentoring, credit and transport by the beneficiaries of the land reform process; lack of skills , lack of access to markets, and the lack of co-ordination between government departments. In view of these challenges, this study provides recommendations for improving the implementation of land redistribution projects.
- Full Text:
- Date Issued: 2011
Impact assessment of Transversal Training Management Agency (TTMA) training in performance improvement of the Eastern Cape provincial department of basic education (2005-2010)
- Nontshokweni, Princess Nombeko
- Authors: Nontshokweni, Princess Nombeko
- Date: 2011
- Subjects: Employees -- Training of -- South Africa -- Eastern Cape , Performance -- Management , Career development -- South Africa -- Eastern Cape , Employees -- Rating of -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11642 , http://hdl.handle.net/10353/d1001251 , Employees -- Training of -- South Africa -- Eastern Cape , Performance -- Management , Career development -- South Africa -- Eastern Cape , Employees -- Rating of -- South Africa -- Eastern Cape
- Description: Training is widely conducted in organizations and is actively encouraged by the recent legislation in South Africa. Millions of Rands are spent building human resource capabilities. Organizations therefore need to know whether this investment in training is bearing fruit in terms of changes in individual performance and overall impact on service delivery. The need to improve Transversal Training Management Agency (TTMA) training programmes and skills development impact to government departments has triggered the survey. Three interdependent themes are explored: training evaluation in `government departments, influence of non-training factors and human dynamics between stakeholders in the training evaluation process. Structured questionnaires, based on best practises in literature were administered to key stakeholders involved in TTMA training programmes. Training managers and the Office of the Premier (OTP) Human Resource Development (HRD) officials were interviewed, while supervisors, trainees and trainers verified the data by post. Data were collected from the Department of Basic Education, Eastern Cape (EC), TTMA trainers and trainees. Findings show that The Department of Basic Education in the EC does not fully follow a system’s approach. Evaluations done during classroom sessions focus mainly on the reaction of participants to training and not on the behaviour change in the workplace. Training participants are not prepared for training; sometimes they do not even know why they attend training. Some trainees go to training just to get certificates that increase their CV’s for promotion purposes or to run away from the stressful work environment and not for individual growth. Recommendations to use a systemic evaluation approach and involvement of trainees in their career development process are made. Further research is recommended on the managing of non-training factors that impede learning transfer.
- Full Text:
- Date Issued: 2011
- Authors: Nontshokweni, Princess Nombeko
- Date: 2011
- Subjects: Employees -- Training of -- South Africa -- Eastern Cape , Performance -- Management , Career development -- South Africa -- Eastern Cape , Employees -- Rating of -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11642 , http://hdl.handle.net/10353/d1001251 , Employees -- Training of -- South Africa -- Eastern Cape , Performance -- Management , Career development -- South Africa -- Eastern Cape , Employees -- Rating of -- South Africa -- Eastern Cape
- Description: Training is widely conducted in organizations and is actively encouraged by the recent legislation in South Africa. Millions of Rands are spent building human resource capabilities. Organizations therefore need to know whether this investment in training is bearing fruit in terms of changes in individual performance and overall impact on service delivery. The need to improve Transversal Training Management Agency (TTMA) training programmes and skills development impact to government departments has triggered the survey. Three interdependent themes are explored: training evaluation in `government departments, influence of non-training factors and human dynamics between stakeholders in the training evaluation process. Structured questionnaires, based on best practises in literature were administered to key stakeholders involved in TTMA training programmes. Training managers and the Office of the Premier (OTP) Human Resource Development (HRD) officials were interviewed, while supervisors, trainees and trainers verified the data by post. Data were collected from the Department of Basic Education, Eastern Cape (EC), TTMA trainers and trainees. Findings show that The Department of Basic Education in the EC does not fully follow a system’s approach. Evaluations done during classroom sessions focus mainly on the reaction of participants to training and not on the behaviour change in the workplace. Training participants are not prepared for training; sometimes they do not even know why they attend training. Some trainees go to training just to get certificates that increase their CV’s for promotion purposes or to run away from the stressful work environment and not for individual growth. Recommendations to use a systemic evaluation approach and involvement of trainees in their career development process are made. Further research is recommended on the managing of non-training factors that impede learning transfer.
- Full Text:
- Date Issued: 2011
Community participation in the implementation of the integrated development plan with reference to Inanda Township in the province of Kwa-Zulu Natal
- Authors: Ntuli, Leanett Fanyana
- Date: 2011
- Subjects: Local government--South Africa--Kwa-Zulu Natal--Inanda Townshi--Citizen participation , Citicen's advisory committees--South Africa--Kwa-Zulu Natal , Policy sciences , Rural development projects--South Africa--Kwa-Zulu Natal
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8157 , http://hdl.handle.net/10948/1664 , Local government--South Africa--Kwa-Zulu Natal--Inanda Townshi--Citizen participation , Citicen's advisory committees--South Africa--Kwa-Zulu Natal , Policy sciences , Rural development projects--South Africa--Kwa-Zulu Natal
- Description: This study focuses on community participation in the implementation of the integrated development plan in Inanda Township in the Province of KwaZulu-Natal. The empirical part of the study was conducted on the Inanada, Ntuzuma, and KwaMashu area of the eThekwini Municipality. Ward committees are forums for community participation in municipalities. They enhance participatory democracy at the local sphere of government. The main function of ward committee members include advising the ward councilors on policy matters that affect their respective wards, identifying the needs and challenges that face the wards, and communicating information to communities residing in those wards. This study acknowledges the fact that, in terms of the policy framework, ward councillors are the chairpersons of their respective ward committees. They are there to assist the community to express its views and participate in the processes of policy-making. Ward committee members need to liaise with the community, bring issues to the ward committee meetings and take the concerns of the community to the relevant unit of the municipality. The role of ward committees is to facilitate service delivery in their communities. It also found that the efficacy of ward committees during the implementation phase of the IDP could be improved. Hence it recommends that the eThekwini Municipality must encourage local community members, ward committees and councillors to play their role during the implementation of the IDP.
- Full Text:
- Date Issued: 2011
- Authors: Ntuli, Leanett Fanyana
- Date: 2011
- Subjects: Local government--South Africa--Kwa-Zulu Natal--Inanda Townshi--Citizen participation , Citicen's advisory committees--South Africa--Kwa-Zulu Natal , Policy sciences , Rural development projects--South Africa--Kwa-Zulu Natal
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8157 , http://hdl.handle.net/10948/1664 , Local government--South Africa--Kwa-Zulu Natal--Inanda Townshi--Citizen participation , Citicen's advisory committees--South Africa--Kwa-Zulu Natal , Policy sciences , Rural development projects--South Africa--Kwa-Zulu Natal
- Description: This study focuses on community participation in the implementation of the integrated development plan in Inanda Township in the Province of KwaZulu-Natal. The empirical part of the study was conducted on the Inanada, Ntuzuma, and KwaMashu area of the eThekwini Municipality. Ward committees are forums for community participation in municipalities. They enhance participatory democracy at the local sphere of government. The main function of ward committee members include advising the ward councilors on policy matters that affect their respective wards, identifying the needs and challenges that face the wards, and communicating information to communities residing in those wards. This study acknowledges the fact that, in terms of the policy framework, ward councillors are the chairpersons of their respective ward committees. They are there to assist the community to express its views and participate in the processes of policy-making. Ward committee members need to liaise with the community, bring issues to the ward committee meetings and take the concerns of the community to the relevant unit of the municipality. The role of ward committees is to facilitate service delivery in their communities. It also found that the efficacy of ward committees during the implementation phase of the IDP could be improved. Hence it recommends that the eThekwini Municipality must encourage local community members, ward committees and councillors to play their role during the implementation of the IDP.
- Full Text:
- Date Issued: 2011
Evaluating the impact of the devolution of functions in the Department of Sports, Arts and Culture: the case of Umzimvubu Local Municipality (Eastern Cape: 2006-2010)
- Authors: Ntungwa, Celebration
- Date: 2011
- Subjects: Local government -- South Africa -- Eastern Cape , Decentralization in government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11630 , http://hdl.handle.net/10353/547 , Local government -- South Africa -- Eastern Cape , Decentralization in government -- South Africa -- Eastern Cape
- Description: This study focused on the evaluation of the impact of the devolution of functions from head office to the districts in the Department of Sports , Recreation, Arts and Culture within Umzimvubu municipality since the department implemented the devolution of functions there have been a lot of mixed feelings on the result of the process.The study included intensive analysison the scholarly writings done on devolution delegation delocelization and decentralization.The study is underpinned by the Maslow,s theory of the hierarchy of needsQuantitative and qualitative approaches were employed in the study.The sampling composed on the departmental officials, labour unions councils and recipients of departmental services.Findings of the study pointed out that the devolution of functions was a neccesity in spite of its shortfalls and challenges which could be overcome by the submitted recommendations.
- Full Text: false
- Date Issued: 2011
- Authors: Ntungwa, Celebration
- Date: 2011
- Subjects: Local government -- South Africa -- Eastern Cape , Decentralization in government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11630 , http://hdl.handle.net/10353/547 , Local government -- South Africa -- Eastern Cape , Decentralization in government -- South Africa -- Eastern Cape
- Description: This study focused on the evaluation of the impact of the devolution of functions from head office to the districts in the Department of Sports , Recreation, Arts and Culture within Umzimvubu municipality since the department implemented the devolution of functions there have been a lot of mixed feelings on the result of the process.The study included intensive analysison the scholarly writings done on devolution delegation delocelization and decentralization.The study is underpinned by the Maslow,s theory of the hierarchy of needsQuantitative and qualitative approaches were employed in the study.The sampling composed on the departmental officials, labour unions councils and recipients of departmental services.Findings of the study pointed out that the devolution of functions was a neccesity in spite of its shortfalls and challenges which could be overcome by the submitted recommendations.
- Full Text: false
- Date Issued: 2011
An investigation into the implementation of the Batho Pele Principles in the Department of Labour: Port Elizabeth
- Authors: Ralane, Nombulelo
- Date: 2011
- Subjects: Local officials and employees -- South Africa , Local government -- South Africa
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8197 , http://hdl.handle.net/10948/1318 , Local officials and employees -- South Africa , Local government -- South Africa
- Description: After 1994, the democratic South Africa passed a number of legislations in order to address the imbalances of the previous apartheid regime. The new South African government had a special mandate to provide appropriate services to all the citizens of the country. In 1995 the government formulated the White Paper on the Transformation of the Public Service. The aim was to transform the South African public service, which is the indication of the importance of service delivery, as the key machinery of the government to equalize service delivery to all citizens. In 1996 the Constitution of the Republic of South Africa anchored the Bill of Rights as the cornerstone of democracy that enshrines the rights of all people and affirms the democratic values of human dignity, equality and freedom. In chapter ten of the Constitution stipulates the basic values and principles governing public administration. The White Paper on Transformation of Public Service was followed by White Paper on Transforming Service Delivery in 1997 (Batho Pele White Paper) which provided a policy framework and practical implementation strategy for the more efficient , effective and equitable provision of public service. The Batho Pele White Paper signalled the adoption of a citizen oriented approach on service delivery informed by eight principles: consultation, service standard, access, courtesy, information, openness and transparency, redress and value for money. This study focuses on the investigation on the implementation of Batho Pele Principles in the Department of Labour: Port Elizabeth. The main objectives of the study are: To provide an overview of the Batho-Pele principles in relation to service delivery. To investigate the importance of implementing the Batho-Pele principles in the department of Labour, Port Elizabeth. To identify challenges affecting the implementation of the Batho-Pele principles in the Department of Labour, Port Elizabeth. To investigate the importance of implementing the Batho Pele principles in the Department of Labour: Port Elizabeth and to identify challenges affecting the implementation. In this study a sample of three units was selected to conduct research in the Department of Labour, Port Elizabeth. The units were frontline Services, Beneficiary Services and Enforcement Inspection Services. The reason for choosing these sections is because they are directly involved in serving clients. A sample of 20 officials was drawn from these units. A quantitative method of data collection and analysis was followed. The main findings of the study were firstly, that the Department of Labour officials are aware of the Batho Pele principles. Based on the findings, they are not sure of the compliance of the policies. This means that the implementation of the Batho Pele principles has gaps that need to be addressed. Officials indicate that they need attention because they are the tools of operation. They register a low morale that needs to be addressed by the Department. The dissemination of information needs to be improved and communication with the clients of the Department should be done oin all languages so that clients can clearly understand the services offered by the Department of Labour.
- Full Text:
- Date Issued: 2011
- Authors: Ralane, Nombulelo
- Date: 2011
- Subjects: Local officials and employees -- South Africa , Local government -- South Africa
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8197 , http://hdl.handle.net/10948/1318 , Local officials and employees -- South Africa , Local government -- South Africa
- Description: After 1994, the democratic South Africa passed a number of legislations in order to address the imbalances of the previous apartheid regime. The new South African government had a special mandate to provide appropriate services to all the citizens of the country. In 1995 the government formulated the White Paper on the Transformation of the Public Service. The aim was to transform the South African public service, which is the indication of the importance of service delivery, as the key machinery of the government to equalize service delivery to all citizens. In 1996 the Constitution of the Republic of South Africa anchored the Bill of Rights as the cornerstone of democracy that enshrines the rights of all people and affirms the democratic values of human dignity, equality and freedom. In chapter ten of the Constitution stipulates the basic values and principles governing public administration. The White Paper on Transformation of Public Service was followed by White Paper on Transforming Service Delivery in 1997 (Batho Pele White Paper) which provided a policy framework and practical implementation strategy for the more efficient , effective and equitable provision of public service. The Batho Pele White Paper signalled the adoption of a citizen oriented approach on service delivery informed by eight principles: consultation, service standard, access, courtesy, information, openness and transparency, redress and value for money. This study focuses on the investigation on the implementation of Batho Pele Principles in the Department of Labour: Port Elizabeth. The main objectives of the study are: To provide an overview of the Batho-Pele principles in relation to service delivery. To investigate the importance of implementing the Batho-Pele principles in the department of Labour, Port Elizabeth. To identify challenges affecting the implementation of the Batho-Pele principles in the Department of Labour, Port Elizabeth. To investigate the importance of implementing the Batho Pele principles in the Department of Labour: Port Elizabeth and to identify challenges affecting the implementation. In this study a sample of three units was selected to conduct research in the Department of Labour, Port Elizabeth. The units were frontline Services, Beneficiary Services and Enforcement Inspection Services. The reason for choosing these sections is because they are directly involved in serving clients. A sample of 20 officials was drawn from these units. A quantitative method of data collection and analysis was followed. The main findings of the study were firstly, that the Department of Labour officials are aware of the Batho Pele principles. Based on the findings, they are not sure of the compliance of the policies. This means that the implementation of the Batho Pele principles has gaps that need to be addressed. Officials indicate that they need attention because they are the tools of operation. They register a low morale that needs to be addressed by the Department. The dissemination of information needs to be improved and communication with the clients of the Department should be done oin all languages so that clients can clearly understand the services offered by the Department of Labour.
- Full Text:
- Date Issued: 2011
Effectiveness of integrated quality management systems for teachers in the department of education: Butterworth district
- Authors: Sihlali, Mzuzile
- Date: 2011
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8273 , http://hdl.handle.net/10948/d1015984
- Description: The purpose of this research was to investigate the effectiveness of IQMS amongst teachers in the Butterworth district. Using a convenient sample of 79 senior secondary school teachers, a survey research design was used to collect both quantitative as well as qualitative data on the effectiveness of IQMS. The formulation of statements on the effectiveness of IQMS was informed by the levels of effectiveness of the Kirkpatrick’s model. A likert scale was used to rate the effectiveness of IQMS with respect to teachers’ views on the various statements that sought to measure the effectiveness of IQMS. The narratives of teachers on the SWOT analyses constituted qualitative data which was used to corroborate and contradict trends from the quantitative findings. Thus, SWOT analysis results were used to validate quantitative findings. In analysing quantitative data, descriptive statistics were employed to look at the distribution of the responses and overall trends. Significant differences in terms of gender, age, employment status, length of service, and the highest tertiary qualification were computed by the SPSS software. The SWOT analyses results from the open-ended questions were analysed through extraction of themes, categories and patterns. The quantitative findings suggested that IQMS is an effective evaluation instrument though the qualitative SWOT analyses results suggested otherwise. The study’s findings highlighted areas where IQMS is potentially effective, areas where there are challenges in the implementation of IQMS, and niches for intervention. The study has implications for IQMS policy and programme administrators in the district offices, school principals and teachers in the school sites, as well as implications for further research.
- Full Text:
- Date Issued: 2011
- Authors: Sihlali, Mzuzile
- Date: 2011
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8273 , http://hdl.handle.net/10948/d1015984
- Description: The purpose of this research was to investigate the effectiveness of IQMS amongst teachers in the Butterworth district. Using a convenient sample of 79 senior secondary school teachers, a survey research design was used to collect both quantitative as well as qualitative data on the effectiveness of IQMS. The formulation of statements on the effectiveness of IQMS was informed by the levels of effectiveness of the Kirkpatrick’s model. A likert scale was used to rate the effectiveness of IQMS with respect to teachers’ views on the various statements that sought to measure the effectiveness of IQMS. The narratives of teachers on the SWOT analyses constituted qualitative data which was used to corroborate and contradict trends from the quantitative findings. Thus, SWOT analysis results were used to validate quantitative findings. In analysing quantitative data, descriptive statistics were employed to look at the distribution of the responses and overall trends. Significant differences in terms of gender, age, employment status, length of service, and the highest tertiary qualification were computed by the SPSS software. The SWOT analyses results from the open-ended questions were analysed through extraction of themes, categories and patterns. The quantitative findings suggested that IQMS is an effective evaluation instrument though the qualitative SWOT analyses results suggested otherwise. The study’s findings highlighted areas where IQMS is potentially effective, areas where there are challenges in the implementation of IQMS, and niches for intervention. The study has implications for IQMS policy and programme administrators in the district offices, school principals and teachers in the school sites, as well as implications for further research.
- Full Text:
- Date Issued: 2011