Exploratory study : how do Somali shop owners (SSO) succeed in running businesses in Soweto : a South African perspective
- Authors: Mokitlane, Ofentse Clifford
- Date: 2014
- Subjects: Business enterprises, Foreign -- South Africa , Small business -- Management , Small business -- South Africa , Foreign workers -- South Africa , Employment in foreign countries , Entrepreneurship -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:842 , http://hdl.handle.net/10962/d1015653
- Description: This is a qualitative study which seeks to understand how Somali shop owners run successful businesses in the township of Soweto in South Africa. This research report has three sections, namely (1) the academic paper which comprises a shortened literature review, the research method, findings, and the discussion; (2) an extended literature review and (3) the research methodology. It is important to mention that these three sections are related and not necessarily stand-alone sections. Despite the hostilities faced by the Somali shop owners from the host communities in South Africa, it is notable that they are successful, small-sized entrepreneurs in most townships of South Africa (SA). Previous research on Somalis has predominantly focused on their assimilation into the societies in their host countries, and on how they are led into self-employment because of the unfavourable labour markets in the host country. In this vein, there is a need to understand how they run successful businesses in the townships of SA. This study seeks to answer the following research question: How Do Somali Shop Owners Succeed in Running Businesses in Soweto, South Africa (SA)? In pursuit of answers to the above research question, this study was confined to three locations in Soweto, namely Orlando West, Chiawelo and Rockville which have a relatively high number of Somali entrepreneurs who have been in operation for longer than three years. This qualitative study explored the multiple perspectives of reality of Somali shop owners. Purposively, 14 Somali shop owners were identified initially using purposive sampling. Subsequently, theoretical sampling was used to identify Somali shop owners who were interviewed regarding how they successfully run their businesses in the locations of Orlando West, Chiawelo and Rockville in the township of Soweto. A total of eighteen semi-structured, in-depth and face-to-face interviews were conducted with these shop owners as a means of gathering data to the point of saturating their perspectives. Data collection ceased when new perspectives were no longer evident as interviewees were being repetitive. Open-coding and constant comparison was used to analyse the data. The findings of the study show that ethnicity plays a predominant role in the success of the Somali shop owners. The intra-ethnic networks and trust-based support systems are pivotal to how Somali shop owners run successful businesses in Soweto. The key findings manifested showed that various forms of support came from Somali communities, family and fellow countrymen which were also central to their success. Another key finding showed that Somali shop owners run their businesses by complementing, rather than predominantly competing with the other local businesses, which ultimately differentiates them in this way. The study also revealed that responsiveness to local customer needs by enhancing the value of their business to the locality is also characteristic of how Somali shop owners build customer loyalty. This study contributes to our understanding of how Somali entrepreneurs conduct successful businesses in a hostile host country. The findings have implications for business development training and programmes which support immigrant entrepreneurs. The findings may also be extended to inform how business development programmes would be designed to equally support local entrepreneurs.
- Full Text:
- Date Issued: 2014
- Authors: Mokitlane, Ofentse Clifford
- Date: 2014
- Subjects: Business enterprises, Foreign -- South Africa , Small business -- Management , Small business -- South Africa , Foreign workers -- South Africa , Employment in foreign countries , Entrepreneurship -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:842 , http://hdl.handle.net/10962/d1015653
- Description: This is a qualitative study which seeks to understand how Somali shop owners run successful businesses in the township of Soweto in South Africa. This research report has three sections, namely (1) the academic paper which comprises a shortened literature review, the research method, findings, and the discussion; (2) an extended literature review and (3) the research methodology. It is important to mention that these three sections are related and not necessarily stand-alone sections. Despite the hostilities faced by the Somali shop owners from the host communities in South Africa, it is notable that they are successful, small-sized entrepreneurs in most townships of South Africa (SA). Previous research on Somalis has predominantly focused on their assimilation into the societies in their host countries, and on how they are led into self-employment because of the unfavourable labour markets in the host country. In this vein, there is a need to understand how they run successful businesses in the townships of SA. This study seeks to answer the following research question: How Do Somali Shop Owners Succeed in Running Businesses in Soweto, South Africa (SA)? In pursuit of answers to the above research question, this study was confined to three locations in Soweto, namely Orlando West, Chiawelo and Rockville which have a relatively high number of Somali entrepreneurs who have been in operation for longer than three years. This qualitative study explored the multiple perspectives of reality of Somali shop owners. Purposively, 14 Somali shop owners were identified initially using purposive sampling. Subsequently, theoretical sampling was used to identify Somali shop owners who were interviewed regarding how they successfully run their businesses in the locations of Orlando West, Chiawelo and Rockville in the township of Soweto. A total of eighteen semi-structured, in-depth and face-to-face interviews were conducted with these shop owners as a means of gathering data to the point of saturating their perspectives. Data collection ceased when new perspectives were no longer evident as interviewees were being repetitive. Open-coding and constant comparison was used to analyse the data. The findings of the study show that ethnicity plays a predominant role in the success of the Somali shop owners. The intra-ethnic networks and trust-based support systems are pivotal to how Somali shop owners run successful businesses in Soweto. The key findings manifested showed that various forms of support came from Somali communities, family and fellow countrymen which were also central to their success. Another key finding showed that Somali shop owners run their businesses by complementing, rather than predominantly competing with the other local businesses, which ultimately differentiates them in this way. The study also revealed that responsiveness to local customer needs by enhancing the value of their business to the locality is also characteristic of how Somali shop owners build customer loyalty. This study contributes to our understanding of how Somali entrepreneurs conduct successful businesses in a hostile host country. The findings have implications for business development training and programmes which support immigrant entrepreneurs. The findings may also be extended to inform how business development programmes would be designed to equally support local entrepreneurs.
- Full Text:
- Date Issued: 2014
Exploratory study of the enablers and challenges of a social entrepreneur : case of Dr Govender in the Gelvandale community, Port Elizabeth, South Africa
- Mfeketho, Chuma Nqabase Masechaba
- Authors: Mfeketho, Chuma Nqabase Masechaba
- Date: 2014
- Subjects: Famhealth Medipark (Port Elizabeth, South Africa) , Businesspeople -- South Africa -- Port Elizabeth , Social entrepreneurship -- South Africa -- Port Elizabeth , Nonprofit organizations -- South Africa -- Port Elizabeth , Social responsibility of business -- South Africa -- Port Elizabeth , Community development -- South Africa -- Port Elizabeth , Social capital (Sociology) -- South Africa -- Port Elizabeth , Success in business -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:851 , http://hdl.handle.net/10962/d1017519
- Description: Social entrepreneurs seek to create social value in various ways in the community. Notably, they encounter not only enabling factors but also face and attempt to deal with a variety of challenges in their endeavor to start and run social ventures. This academic paper adopts a single case study approach with the aims to explore challenges and attempts to deal with them, as well as enablers, in how Dr Govender sought to create social value within the community of Gelvandale in Port Elizabeth in South Africa. Famhealth Medipark was chosen because it is unique and has been considered as an example of successful social entrepreneurship in Port Elizabeth. In the light of this, there has not been any previous study particularly focusing on its challenges and enablers in adding social value in the community through a multi-disciplinary venture. This research is valuable as it builds our understanding of how social entrepreneurs create social value. This qualitative study uses a single case study to focus on incidents of challenges and enabling factors as experienced, recollected and expressed by Dr Govender as a social entrepreneur. A variety of data, such as interview data collected through sampling incidents in nine in-depth initial and follow-up interviews, documents, audio documentaries and emails, were used. Open coding and constant comparison was used to analyze data and induce themes. Findings depict that Dr Govender as a social entrepreneur was propelled by four enablers: (1) strong enthusiasm to create positive change in others within a community, (2) network to resources, (3) a nurturing world view, and (4) consistent self-sacrifice. Dr Govender also revealed that he faced four types of challenges in setting up and operating Famhealth Medipark (FHM) as a vehicle with the sole purpose of creating and adding social value to the community of Gelvandale. Predominantly, (1) limitation of finance, (2) overwhelming effect of multiple roles, (3) negative effects of the non-accredited status of the care-giver training programme, and (4) the predominance of a destructive mindset entrenched within the Gelvandale community were key challenges he faced and attempted to deal with in setting up and operating a social venture to ultimately create social value. Although other types of data have been used, the predominant reliance on primary data collected through in-depth interviews is one of the major limitations of this qualitative study. However, this qualitative and exploratory study provides insights into our understanding of not only challenges encountered by social entrepreneurs but also the various drivers that sustain their social mission. Recommendations were then made, based on the findings from the research conducted.
- Full Text:
- Date Issued: 2014
- Authors: Mfeketho, Chuma Nqabase Masechaba
- Date: 2014
- Subjects: Famhealth Medipark (Port Elizabeth, South Africa) , Businesspeople -- South Africa -- Port Elizabeth , Social entrepreneurship -- South Africa -- Port Elizabeth , Nonprofit organizations -- South Africa -- Port Elizabeth , Social responsibility of business -- South Africa -- Port Elizabeth , Community development -- South Africa -- Port Elizabeth , Social capital (Sociology) -- South Africa -- Port Elizabeth , Success in business -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:851 , http://hdl.handle.net/10962/d1017519
- Description: Social entrepreneurs seek to create social value in various ways in the community. Notably, they encounter not only enabling factors but also face and attempt to deal with a variety of challenges in their endeavor to start and run social ventures. This academic paper adopts a single case study approach with the aims to explore challenges and attempts to deal with them, as well as enablers, in how Dr Govender sought to create social value within the community of Gelvandale in Port Elizabeth in South Africa. Famhealth Medipark was chosen because it is unique and has been considered as an example of successful social entrepreneurship in Port Elizabeth. In the light of this, there has not been any previous study particularly focusing on its challenges and enablers in adding social value in the community through a multi-disciplinary venture. This research is valuable as it builds our understanding of how social entrepreneurs create social value. This qualitative study uses a single case study to focus on incidents of challenges and enabling factors as experienced, recollected and expressed by Dr Govender as a social entrepreneur. A variety of data, such as interview data collected through sampling incidents in nine in-depth initial and follow-up interviews, documents, audio documentaries and emails, were used. Open coding and constant comparison was used to analyze data and induce themes. Findings depict that Dr Govender as a social entrepreneur was propelled by four enablers: (1) strong enthusiasm to create positive change in others within a community, (2) network to resources, (3) a nurturing world view, and (4) consistent self-sacrifice. Dr Govender also revealed that he faced four types of challenges in setting up and operating Famhealth Medipark (FHM) as a vehicle with the sole purpose of creating and adding social value to the community of Gelvandale. Predominantly, (1) limitation of finance, (2) overwhelming effect of multiple roles, (3) negative effects of the non-accredited status of the care-giver training programme, and (4) the predominance of a destructive mindset entrenched within the Gelvandale community were key challenges he faced and attempted to deal with in setting up and operating a social venture to ultimately create social value. Although other types of data have been used, the predominant reliance on primary data collected through in-depth interviews is one of the major limitations of this qualitative study. However, this qualitative and exploratory study provides insights into our understanding of not only challenges encountered by social entrepreneurs but also the various drivers that sustain their social mission. Recommendations were then made, based on the findings from the research conducted.
- Full Text:
- Date Issued: 2014
Exploring a knowledge-focused trajectory for researching environmental learning in the South African curriculum
- Authors: Schudel, Ingrid J
- Date: 2014
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/294375 , vital:57216 , xlink:href="https://www.researchgate.net/publication/305730521"
- Description: This paper explores the past twenty years of environmental learning in the South African curriculum in order to consider how one might best research a knowledge focus within the Fundisa for Change national teacher education programme. In exploring this knowledge focus, the paper draws on international literature. It also extensively, but not exclusively, draws on two key publications which informed the 2002 and the 2011 curriculum changes in South Africa. The paper draws on social realist curriculum theory, underpinned by critical realism. This theoretical perspective, which includes Bernstein’s pedagogic device and particularly recontextualisation of knowledge across the pedagogical landscape, provides a language of description for critically reviewing knowledge and environmental learning. In particular, the review develops five perspectives on environmental knowledge as it pertains to curriculum which include: Perspective #1) new environmental knowledge in the curriculum; Perspective #2) environmental knowledge in local and global contexts; Perspective # 3) dynamic knowledge for open-ended and futuristic thinking; Perspective #4) depth and complexity of environmental knowledge; and Perspective #5) combining discipline-specific core knowledge and skills with a systems perspective. The paper argues for a re-emphasis and review of new environmental knowledge and learning support materials. It suggests a consideration of context-rich but not context-bound explorations of local and global environmental issues and the need for adopting open-ended and futuristic thinking in the context of the dynamism of environmental knowledge. This involves exploring systems of meaning and structures of knowledge in dealing with the complexity of environmental knowledge and acknowledging the challenges of a transformative ideology within such a complex knowledge system. Additionally, the paper argues for creative ways of working across disciplines to develop better understanding of discipline-specific concepts and their potential to contribute to meaningful learning. The paper concludes by suggesting a research trajectory for future environmental education research in the context of the new South African Curriculum and Assessment Policy Statement (CAPS) extending the emphasis in this paper on the official recontextualising field, to fields across the entire pedagogic device.
- Full Text:
- Date Issued: 2014
- Authors: Schudel, Ingrid J
- Date: 2014
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/294375 , vital:57216 , xlink:href="https://www.researchgate.net/publication/305730521"
- Description: This paper explores the past twenty years of environmental learning in the South African curriculum in order to consider how one might best research a knowledge focus within the Fundisa for Change national teacher education programme. In exploring this knowledge focus, the paper draws on international literature. It also extensively, but not exclusively, draws on two key publications which informed the 2002 and the 2011 curriculum changes in South Africa. The paper draws on social realist curriculum theory, underpinned by critical realism. This theoretical perspective, which includes Bernstein’s pedagogic device and particularly recontextualisation of knowledge across the pedagogical landscape, provides a language of description for critically reviewing knowledge and environmental learning. In particular, the review develops five perspectives on environmental knowledge as it pertains to curriculum which include: Perspective #1) new environmental knowledge in the curriculum; Perspective #2) environmental knowledge in local and global contexts; Perspective # 3) dynamic knowledge for open-ended and futuristic thinking; Perspective #4) depth and complexity of environmental knowledge; and Perspective #5) combining discipline-specific core knowledge and skills with a systems perspective. The paper argues for a re-emphasis and review of new environmental knowledge and learning support materials. It suggests a consideration of context-rich but not context-bound explorations of local and global environmental issues and the need for adopting open-ended and futuristic thinking in the context of the dynamism of environmental knowledge. This involves exploring systems of meaning and structures of knowledge in dealing with the complexity of environmental knowledge and acknowledging the challenges of a transformative ideology within such a complex knowledge system. Additionally, the paper argues for creative ways of working across disciplines to develop better understanding of discipline-specific concepts and their potential to contribute to meaningful learning. The paper concludes by suggesting a research trajectory for future environmental education research in the context of the new South African Curriculum and Assessment Policy Statement (CAPS) extending the emphasis in this paper on the official recontextualising field, to fields across the entire pedagogic device.
- Full Text:
- Date Issued: 2014
Exploring a story-based learning design in a grade 4 science and technology classroom
- Authors: Kemp, Hermione
- Date: 2014
- Subjects: Classroom environment , Classroom learning centers , Student teaching , Classroom management
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:9467 , http://hdl.handle.net/10948/d1021017
- Description: Stories are a vehicle through which experiences and events are communicated amongst people. Stories have the potential to influence people’s understandings and beliefs, and essentially, promote a societal and cultural change. Grounded in literature pointing to the value of narrative in supporting learning and the need to explore new modes of communicating science, this study explores the potential of narrative in science education. The aim was to explore the use of a Story-Based Learning Design in a Grade 4 Science and Technology classroom. Using a qualitative case study research design the researcher took on the role of participant-observer. Data were collected through observations, learner verbal and written descriptions of a final product and teacher reflective interviews. The findings of this study illustrate the value of stories, as learning tools, in science education. In this regard pertinent conclusions were derived, namely, that stories attract learners and have the potential to be used as a vehicle for learning scientific concepts and the target vocabulary, that stories enable learners to make meaning of abstract concepts and relate it to their world and finally that the use of the imagination assists learners to visualise concepts making learning relevant.
- Full Text:
- Date Issued: 2014
- Authors: Kemp, Hermione
- Date: 2014
- Subjects: Classroom environment , Classroom learning centers , Student teaching , Classroom management
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:9467 , http://hdl.handle.net/10948/d1021017
- Description: Stories are a vehicle through which experiences and events are communicated amongst people. Stories have the potential to influence people’s understandings and beliefs, and essentially, promote a societal and cultural change. Grounded in literature pointing to the value of narrative in supporting learning and the need to explore new modes of communicating science, this study explores the potential of narrative in science education. The aim was to explore the use of a Story-Based Learning Design in a Grade 4 Science and Technology classroom. Using a qualitative case study research design the researcher took on the role of participant-observer. Data were collected through observations, learner verbal and written descriptions of a final product and teacher reflective interviews. The findings of this study illustrate the value of stories, as learning tools, in science education. In this regard pertinent conclusions were derived, namely, that stories attract learners and have the potential to be used as a vehicle for learning scientific concepts and the target vocabulary, that stories enable learners to make meaning of abstract concepts and relate it to their world and finally that the use of the imagination assists learners to visualise concepts making learning relevant.
- Full Text:
- Date Issued: 2014
Exploring a story-based learning design in a grade 4 science and technology classroom
- Authors: Kemp, Hermione
- Date: 2014
- Subjects: Classroom environment , Classroon learning centers
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:9458 , http://hdl.handle.net/10948/d1020083
- Description: Stories are a vehicle through which experiences and events are communicated amongst people. Stories have the potential to influence people’s understandings and beliefs, and essentially, promote a societal and cultural change. Grounded in literature pointing to the value of narrative in supporting learning and the need to explore new modes of communicating science, this study explores the potential of narrative in science education. The aim was to explore the use of a Story-Based Learning Design in a Grade 4 Science and Technology classroom. Using a qualitative case study research design the researcher took on the role of participant-observer. Data were collected through observations, learner verbal and written descriptions of a final product and teacher reflective interviews. The findings of this study illustrate the value of stories, as learning tools, in science education. In this regard pertinent conclusions were derived, namely, that stories attract learners and have the potential to be used as a vehicle for learning scientific concepts and the target vocabulary, that stories enable learners to make meaning of abstract concepts and relate it to their world and finally that the use of the imagination assists learners to visualise concepts making learning relevant.
- Full Text:
- Date Issued: 2014
- Authors: Kemp, Hermione
- Date: 2014
- Subjects: Classroom environment , Classroon learning centers
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:9458 , http://hdl.handle.net/10948/d1020083
- Description: Stories are a vehicle through which experiences and events are communicated amongst people. Stories have the potential to influence people’s understandings and beliefs, and essentially, promote a societal and cultural change. Grounded in literature pointing to the value of narrative in supporting learning and the need to explore new modes of communicating science, this study explores the potential of narrative in science education. The aim was to explore the use of a Story-Based Learning Design in a Grade 4 Science and Technology classroom. Using a qualitative case study research design the researcher took on the role of participant-observer. Data were collected through observations, learner verbal and written descriptions of a final product and teacher reflective interviews. The findings of this study illustrate the value of stories, as learning tools, in science education. In this regard pertinent conclusions were derived, namely, that stories attract learners and have the potential to be used as a vehicle for learning scientific concepts and the target vocabulary, that stories enable learners to make meaning of abstract concepts and relate it to their world and finally that the use of the imagination assists learners to visualise concepts making learning relevant.
- Full Text:
- Date Issued: 2014
Exploring Community Participation in Decision-Making Processes in Lainya County, South Sudan
- Authors: John, Awate Esther
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11707 , http://hdl.handle.net/10353/d1015206
- Description: Community participation has no single definition, but in simple terms it can be defined as a process of empowering the community or citizens by involving them in decision-making processes at all levels of government being from County, Payam and Bomas on all issues of concern that affect them politically, socially and economically. The main aim of this study is to investigate and identify the nature of and extent to which communities are given opportunities to participate in decision-making processes for effective service delivery in Lainya County. The main objectives of the study were to identify the obstacles to community participation in decision-making processes and how communities can be encouraged to participate effectively in decision-making, to meet their needs and interests. It further examines the extent to which communities play a role in promoting effective service delivery through participating in decision-making processes in Lainya County South Sudan. In this study, interviews, focus group discussions and observations were used as the main instruments for data collection on the issue of community participation as a tool for effective service delivery in Lainya County. These instruments are used to determine the extent to which communities are involved in decision-making processes to meet their needs and interests for effective service delivery. Data was collected from County officials comprising of Administrators, Chiefs, Women Associations Youth Associations and opinion leaders using both structured and unstructured interviews, focus group discussions and observations. Emerging from the study is that community participation is an integral part of the County developmental planning process. The study findings suggest that, public meetings, hearings, community workshops and seminars were the main mechanisms for community participation being used by the administrators. The study therefore, recommended among other things that; community participation be encouraged to promote community involvement in decision-making processes for effective service delivery. It also recommended that community participation and involvement be encouraged to initiate community development as it enhances program sustainability and ownership. The study further recommended that the top-down approach to decision making be replaced by bottom-up approaches, which emphasizes seeking communities’ ideas first before any developmental plans take place or are implemented. This study will significantly contribute to effective service delivery in Lainya County in the Republic of South Sudan.
- Full Text:
- Date Issued: 2014
- Authors: John, Awate Esther
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11707 , http://hdl.handle.net/10353/d1015206
- Description: Community participation has no single definition, but in simple terms it can be defined as a process of empowering the community or citizens by involving them in decision-making processes at all levels of government being from County, Payam and Bomas on all issues of concern that affect them politically, socially and economically. The main aim of this study is to investigate and identify the nature of and extent to which communities are given opportunities to participate in decision-making processes for effective service delivery in Lainya County. The main objectives of the study were to identify the obstacles to community participation in decision-making processes and how communities can be encouraged to participate effectively in decision-making, to meet their needs and interests. It further examines the extent to which communities play a role in promoting effective service delivery through participating in decision-making processes in Lainya County South Sudan. In this study, interviews, focus group discussions and observations were used as the main instruments for data collection on the issue of community participation as a tool for effective service delivery in Lainya County. These instruments are used to determine the extent to which communities are involved in decision-making processes to meet their needs and interests for effective service delivery. Data was collected from County officials comprising of Administrators, Chiefs, Women Associations Youth Associations and opinion leaders using both structured and unstructured interviews, focus group discussions and observations. Emerging from the study is that community participation is an integral part of the County developmental planning process. The study findings suggest that, public meetings, hearings, community workshops and seminars were the main mechanisms for community participation being used by the administrators. The study therefore, recommended among other things that; community participation be encouraged to promote community involvement in decision-making processes for effective service delivery. It also recommended that community participation and involvement be encouraged to initiate community development as it enhances program sustainability and ownership. The study further recommended that the top-down approach to decision making be replaced by bottom-up approaches, which emphasizes seeking communities’ ideas first before any developmental plans take place or are implemented. This study will significantly contribute to effective service delivery in Lainya County in the Republic of South Sudan.
- Full Text:
- Date Issued: 2014
Exploring e-governance effectiveness in the Nelson Mandela Bay Municipality
- Authors: Sithole-Somfula, Busiswa
- Date: 2014
- Subjects: Municipal services -- South Africa -- Port Elizabeth , Corporate governance -- South Africa -- Port Elizabeth , Metropolitan government -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8929 , http://hdl.handle.net/10948/d1021178
- Description: E-governance is a comprehensive and well-thought out notion as it brings forth a change in the way governments communicate to citizens and to each other. Since the RSA government relies on regular consultations with the citizens in order to improve service delivery, e-governance approaches inspires citizens to be active agent of local democracy by means of providing information and participation on issues that matters the most to the society. The effectiveness of e-governance takes into account four systemic intentions which are as follows: Increased government accountability; Increased government transparency; Increased government efficiency and; Increased citizen’s trust In order for the RSA government, more particularly at the local level, to ensure quality of life to the citizens, the modernisation of government services and operations is very important. E-governance can now be considered as a source or tool for sharing ideas and initiatives that deliver a mutual enrichment. In other words, the citizens are the determining factor and actors for the rules and the role of the local bureaucrats as well as for the corresponding ICT tools persist to be developed. This treatise undertakes a strategic view and an evaluation of e- governance in local municipalities as the means of improving and transforming the delivery of services and access to information for citizens. Consequently this paper affords an exploratory analysis between e-governance and the six core elements of technology (i.e. e-strategy, e-skills development, e-services, IT governance and ICT infrastructure and e-leadership) believed to contribute positively in the effectiveness of e-governance. Finally, recommendations are made as a result of analysing the literature study and empirical study to ensure the implementation of the key initiatives of e-governance that can add value to the Nelson Mandela Bay Municipality (NMBM).
- Full Text:
- Date Issued: 2014
- Authors: Sithole-Somfula, Busiswa
- Date: 2014
- Subjects: Municipal services -- South Africa -- Port Elizabeth , Corporate governance -- South Africa -- Port Elizabeth , Metropolitan government -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8929 , http://hdl.handle.net/10948/d1021178
- Description: E-governance is a comprehensive and well-thought out notion as it brings forth a change in the way governments communicate to citizens and to each other. Since the RSA government relies on regular consultations with the citizens in order to improve service delivery, e-governance approaches inspires citizens to be active agent of local democracy by means of providing information and participation on issues that matters the most to the society. The effectiveness of e-governance takes into account four systemic intentions which are as follows: Increased government accountability; Increased government transparency; Increased government efficiency and; Increased citizen’s trust In order for the RSA government, more particularly at the local level, to ensure quality of life to the citizens, the modernisation of government services and operations is very important. E-governance can now be considered as a source or tool for sharing ideas and initiatives that deliver a mutual enrichment. In other words, the citizens are the determining factor and actors for the rules and the role of the local bureaucrats as well as for the corresponding ICT tools persist to be developed. This treatise undertakes a strategic view and an evaluation of e- governance in local municipalities as the means of improving and transforming the delivery of services and access to information for citizens. Consequently this paper affords an exploratory analysis between e-governance and the six core elements of technology (i.e. e-strategy, e-skills development, e-services, IT governance and ICT infrastructure and e-leadership) believed to contribute positively in the effectiveness of e-governance. Finally, recommendations are made as a result of analysing the literature study and empirical study to ensure the implementation of the key initiatives of e-governance that can add value to the Nelson Mandela Bay Municipality (NMBM).
- Full Text:
- Date Issued: 2014
Exploring Teacher Assessment Practices in The General Education and Training Level in Junior Secondary Schools in Mthatha Education District
- Authors: Xolile, Stwebile
- Date: 2014
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/2933 , vital:43116
- Description: This dissertation is a report of the study that was conducted in rural and urban periphery schools of Mthatha City within Mthatha Education District in the Eastern Cape, a province of South Africa. The study explored teacher-assessment practices in two selected junior secondary schools. The utmost purpose was to determine the nature of teacher-assessment practices in these junior secondary schools. This study involved mainly a quantitative research design and later supplemented by qualitative research design. The target population was made up of 63 teachers from both schools. Sampling entailed simple random sampling for quantitative approach and purposeful sampling for qualitative. Instrumentation involved questionnaires and focus group interviews to gather data for these two different research paradigms used. The data was analysed by means of SPSS for quantitative and thematically for qualitative. The results of this study from both instruments were crystallized, and indicated that teachers were grappling with difficulty in strategies and procedures of assessment due to an ever changing curriculum and overload of work. The main findings were: assessment based on content knowledge of learners, negative impact of teacher re-deployment on assessment, stress accumulated by various challenges such as overload of work and frequent curriculum changes as well as lack of data organisation and gathering. The recommendations were: workshops and training programmes on assessment to be provided to teachers; teachers should use various information sources for conducting assessment; more teachers need to be recruited for understaffing and overloading problems as well as pragmatic assessment strategies should be used for learners assessment. Teachers should be included in matters of curriculum changes and be exposed to in-service training. , Thesis (MMED) -- Faculty of Educational Sciences, 2014
- Full Text:
- Date Issued: 2014
- Authors: Xolile, Stwebile
- Date: 2014
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/2933 , vital:43116
- Description: This dissertation is a report of the study that was conducted in rural and urban periphery schools of Mthatha City within Mthatha Education District in the Eastern Cape, a province of South Africa. The study explored teacher-assessment practices in two selected junior secondary schools. The utmost purpose was to determine the nature of teacher-assessment practices in these junior secondary schools. This study involved mainly a quantitative research design and later supplemented by qualitative research design. The target population was made up of 63 teachers from both schools. Sampling entailed simple random sampling for quantitative approach and purposeful sampling for qualitative. Instrumentation involved questionnaires and focus group interviews to gather data for these two different research paradigms used. The data was analysed by means of SPSS for quantitative and thematically for qualitative. The results of this study from both instruments were crystallized, and indicated that teachers were grappling with difficulty in strategies and procedures of assessment due to an ever changing curriculum and overload of work. The main findings were: assessment based on content knowledge of learners, negative impact of teacher re-deployment on assessment, stress accumulated by various challenges such as overload of work and frequent curriculum changes as well as lack of data organisation and gathering. The recommendations were: workshops and training programmes on assessment to be provided to teachers; teachers should use various information sources for conducting assessment; more teachers need to be recruited for understaffing and overloading problems as well as pragmatic assessment strategies should be used for learners assessment. Teachers should be included in matters of curriculum changes and be exposed to in-service training. , Thesis (MMED) -- Faculty of Educational Sciences, 2014
- Full Text:
- Date Issued: 2014
Exploring teaching proficiency in geometry of selected effective mathematics teachers in Namibia
- Stephanus, Gervasius Hivengwa
- Authors: Stephanus, Gervasius Hivengwa
- Date: 2014
- Subjects: Mathematics -- Study and teaching (Secondary) -- Namibia , Geometry -- Study and teaching (Secondary) -- Namibia , Effective teaching -- Namibia , Mathematics teachers -- Education (Secondary) -- Namibia , Education, Secondary -- Namibia , Mathematics teachers -- Training of -- Namibia
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1976 , http://hdl.handle.net/10962/d1013012
- Description: Quality mathematics education relies on effective pedagogy which offers students appropriate and rich opportunities to develop their mathematical proficiency (MP) and intellectual autonomy in learning mathematics. This qualitative case study aimed to explore and analyse selected effective mathematics teachers' proficiency in the area of geometry in five secondary schools in five different Namibia educational regions. The sample was purposefully selected and comprised five mathematics teachers, identified locally as being effective practitioners by their peers, Education Ministry officials and the staff of the University of Namibia (UNAM). The schools where the selected teachers taught were all high performing Namibian schools in terms of students' mathematics performance in the annual national examinations. The general picture of students' poor performance in mathematics in Namibia is no different to other sub-Saharan countries and it is the teachers who unfortunately bear the brunt of the criticism. There are, however, beacons of excellence in Namibia and these often go unnoticed and are seldom written about. It is the purpose of this study to focus on these high achievers and analyse the practices of these teachers so that the rest of Namibia can learn from their practices and experience what is possible in the Namibian context. The mathematical content and context focus of this study was geometry. This qualitative study adopted a multiple case study approach and was framed within an interpretive paradigm. The data were collected through individual questionnaires, classroom lesson observations and in-depth open-ended and semi-structured interviews with the participating teachers. These interviews took the form of post lesson reflective and stimulated recall analysis sessions. An adapted framework based on the Kilpatrick, Swafford and Findell's (2001) five strands of teaching for MP was developed as a conceptual and analytical lens to analyse the selected teachers' practice. The developed coding and the descriptive narrative vignettes of their teaching enabled a qualitative analysis of what teachers said contributed to their effectiveness and how they developed MP in students. An enactivist theoretical lens was used to complement the Kilpatrick et al.'s (2001) analytical framework. This enabled a deeper analysis of teacher teaching practice in terms of their embodied mathematical knowledge, actions and interactions with students. procedural fluency (PF) and productive disposition (PD), were addressed regularly by all five participating teachers. Evidence of addressing either the development of students' strategic competence (SC) or adaptive reasoning (AR) appeared rarely. Of particular interest in this study was that the strand of PD was the glue that held the other four strands of MP together. PD was manifested in many different ways in varying degrees. PD was characterised by a high level of content knowledge, rich personal experience, sustained commitment, effective and careful preparation for lessons, high expectations of themselves and learners, collegiality, passion for mathematics and an excellent work ethic. In addition, the teachers' geometry teaching practices were characterised by making use of real-world connections, manipulatives and representations, encouraging a collaborative approach and working together to show that geometry constituted a bridge between the concrete and abstract. The findings of the study have led me, the author, to suggest a ten (10) principles framework and seven (7) key interrelated factors for effective teaching, as a practical guide for teachers. This study argues that the instructional practices enacted by the participating teachers, who were perceived to be effective, aligned well with practices informed by the five strands of the Kilpatrick et al.'s (2001) model and the four concepts of autopoesis, co-emergence, structural determinism and embodiment of the enactivist approach. The study concludes with recommendations for effective pedagogical practices in the teaching of geometry, and opportunities for further research.
- Full Text:
- Date Issued: 2014
- Authors: Stephanus, Gervasius Hivengwa
- Date: 2014
- Subjects: Mathematics -- Study and teaching (Secondary) -- Namibia , Geometry -- Study and teaching (Secondary) -- Namibia , Effective teaching -- Namibia , Mathematics teachers -- Education (Secondary) -- Namibia , Education, Secondary -- Namibia , Mathematics teachers -- Training of -- Namibia
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1976 , http://hdl.handle.net/10962/d1013012
- Description: Quality mathematics education relies on effective pedagogy which offers students appropriate and rich opportunities to develop their mathematical proficiency (MP) and intellectual autonomy in learning mathematics. This qualitative case study aimed to explore and analyse selected effective mathematics teachers' proficiency in the area of geometry in five secondary schools in five different Namibia educational regions. The sample was purposefully selected and comprised five mathematics teachers, identified locally as being effective practitioners by their peers, Education Ministry officials and the staff of the University of Namibia (UNAM). The schools where the selected teachers taught were all high performing Namibian schools in terms of students' mathematics performance in the annual national examinations. The general picture of students' poor performance in mathematics in Namibia is no different to other sub-Saharan countries and it is the teachers who unfortunately bear the brunt of the criticism. There are, however, beacons of excellence in Namibia and these often go unnoticed and are seldom written about. It is the purpose of this study to focus on these high achievers and analyse the practices of these teachers so that the rest of Namibia can learn from their practices and experience what is possible in the Namibian context. The mathematical content and context focus of this study was geometry. This qualitative study adopted a multiple case study approach and was framed within an interpretive paradigm. The data were collected through individual questionnaires, classroom lesson observations and in-depth open-ended and semi-structured interviews with the participating teachers. These interviews took the form of post lesson reflective and stimulated recall analysis sessions. An adapted framework based on the Kilpatrick, Swafford and Findell's (2001) five strands of teaching for MP was developed as a conceptual and analytical lens to analyse the selected teachers' practice. The developed coding and the descriptive narrative vignettes of their teaching enabled a qualitative analysis of what teachers said contributed to their effectiveness and how they developed MP in students. An enactivist theoretical lens was used to complement the Kilpatrick et al.'s (2001) analytical framework. This enabled a deeper analysis of teacher teaching practice in terms of their embodied mathematical knowledge, actions and interactions with students. procedural fluency (PF) and productive disposition (PD), were addressed regularly by all five participating teachers. Evidence of addressing either the development of students' strategic competence (SC) or adaptive reasoning (AR) appeared rarely. Of particular interest in this study was that the strand of PD was the glue that held the other four strands of MP together. PD was manifested in many different ways in varying degrees. PD was characterised by a high level of content knowledge, rich personal experience, sustained commitment, effective and careful preparation for lessons, high expectations of themselves and learners, collegiality, passion for mathematics and an excellent work ethic. In addition, the teachers' geometry teaching practices were characterised by making use of real-world connections, manipulatives and representations, encouraging a collaborative approach and working together to show that geometry constituted a bridge between the concrete and abstract. The findings of the study have led me, the author, to suggest a ten (10) principles framework and seven (7) key interrelated factors for effective teaching, as a practical guide for teachers. This study argues that the instructional practices enacted by the participating teachers, who were perceived to be effective, aligned well with practices informed by the five strands of the Kilpatrick et al.'s (2001) model and the four concepts of autopoesis, co-emergence, structural determinism and embodiment of the enactivist approach. The study concludes with recommendations for effective pedagogical practices in the teaching of geometry, and opportunities for further research.
- Full Text:
- Date Issued: 2014
Exploring the fertiliser potential of biosolids from algae integrated wastewater treatment systems
- Authors: Mlambo, Patricia Zanele
- Date: 2014
- Subjects: Sewage disposal plants , Sewage sludge as fertilizer , Algae -- Biotechnology , Sewage -- Purification -- Anaerobic treatment , Plant regulators , Biofertilizers , Microalgae -- Biotechnology
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5957 , http://hdl.handle.net/10962/d1013342
- Description: High rate algae oxidation ponds (HRAOP) for domestic wastewater treatment generate biosolids that are predominantly microalgae. Consequently, HRAOP biosolids are enriched with minerals, amino acids, nutrients and possibly contain plant growth regulator (PGR)-like substances, which makes HRAOP biosolids attractive as fertiliser or PGR. This study investigated HRAOP biosolids as a starting material for a natural, cost-effective and readily-available eco-friendly organic fertiliser and/or PGRs. Various HRAOP extract formulations were prepared and their effect on plant growth and development was evaluated using selected bioassays. Initial screening included assessing the effect on change in specific leaf area, radish cotyledon expansion as an indicator of PGR-like activity, and seed germination index (GI). More detailed studies on fertiliser efficacy and PGR-like activity utilised bean (Phaseolus vulgaris) and tomato (Solanum lycopersicum) plants. Combined effects of sonicated (S) and 40% v/v methanol (M) extract (5:1 SM) had impressive plant responses, comparable to Hoagland solution (HS). Other potentially fertiliser formulations included 0.5% M, 1% M, 2.5% S and 5% S formulations. The 5:1 SM and 5% S showed greater PGR-like activity, promoting cotyledon expansion by 459 ± 0.02% and 362 ± 0.01%, respectively. GI data showed that none of the formulations negatively impacted germination. Further investigation showed that the 5% S formulation increased leaf length, width and area by 6.69 ± 0.24, 6.21 ± 0.2 mm and 41.55 ± 0.2 mm². All formulated fertiliser extracts had no adverse effect on chlorophyll content and plant nutrient balance as indicated by C:N (8-10:1) ratio. In addition, plants appeared to actively mobilise nutrients to regions where needed as evidenced by a shift in shoot: root ratio depending on C, N and water availability. Furthermore, 5% S caused a 75% increase in tomato productivity and had no effect on bean productivity. Whereas, 5:1 SM and 1% M formulation improved bean pod production by 33.3% and 11%, respectively but did not affect tomato production. Harvest index (HI) however indicated a 3% reduction in tomato productivity with 5:1 SM and little or no enhancement in bean productivity with both 5:1 SM and 5% S treatments. Bean plants treated with 5:1 SM and 5% S produced larger fruits, which could be an indication of the presence of a PGR effect. Overall, HRAOP biosolids extracts prepared and investigated in this study demonstrated both fertiliser characteristics and PGR-like activity with performances comparable and in some cases exceeding that of commercial products. However additional research is needed to confirm presence of PGR-like activities and fertiliser efficacy.
- Full Text:
- Date Issued: 2014
- Authors: Mlambo, Patricia Zanele
- Date: 2014
- Subjects: Sewage disposal plants , Sewage sludge as fertilizer , Algae -- Biotechnology , Sewage -- Purification -- Anaerobic treatment , Plant regulators , Biofertilizers , Microalgae -- Biotechnology
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5957 , http://hdl.handle.net/10962/d1013342
- Description: High rate algae oxidation ponds (HRAOP) for domestic wastewater treatment generate biosolids that are predominantly microalgae. Consequently, HRAOP biosolids are enriched with minerals, amino acids, nutrients and possibly contain plant growth regulator (PGR)-like substances, which makes HRAOP biosolids attractive as fertiliser or PGR. This study investigated HRAOP biosolids as a starting material for a natural, cost-effective and readily-available eco-friendly organic fertiliser and/or PGRs. Various HRAOP extract formulations were prepared and their effect on plant growth and development was evaluated using selected bioassays. Initial screening included assessing the effect on change in specific leaf area, radish cotyledon expansion as an indicator of PGR-like activity, and seed germination index (GI). More detailed studies on fertiliser efficacy and PGR-like activity utilised bean (Phaseolus vulgaris) and tomato (Solanum lycopersicum) plants. Combined effects of sonicated (S) and 40% v/v methanol (M) extract (5:1 SM) had impressive plant responses, comparable to Hoagland solution (HS). Other potentially fertiliser formulations included 0.5% M, 1% M, 2.5% S and 5% S formulations. The 5:1 SM and 5% S showed greater PGR-like activity, promoting cotyledon expansion by 459 ± 0.02% and 362 ± 0.01%, respectively. GI data showed that none of the formulations negatively impacted germination. Further investigation showed that the 5% S formulation increased leaf length, width and area by 6.69 ± 0.24, 6.21 ± 0.2 mm and 41.55 ± 0.2 mm². All formulated fertiliser extracts had no adverse effect on chlorophyll content and plant nutrient balance as indicated by C:N (8-10:1) ratio. In addition, plants appeared to actively mobilise nutrients to regions where needed as evidenced by a shift in shoot: root ratio depending on C, N and water availability. Furthermore, 5% S caused a 75% increase in tomato productivity and had no effect on bean productivity. Whereas, 5:1 SM and 1% M formulation improved bean pod production by 33.3% and 11%, respectively but did not affect tomato production. Harvest index (HI) however indicated a 3% reduction in tomato productivity with 5:1 SM and little or no enhancement in bean productivity with both 5:1 SM and 5% S treatments. Bean plants treated with 5:1 SM and 5% S produced larger fruits, which could be an indication of the presence of a PGR effect. Overall, HRAOP biosolids extracts prepared and investigated in this study demonstrated both fertiliser characteristics and PGR-like activity with performances comparable and in some cases exceeding that of commercial products. However additional research is needed to confirm presence of PGR-like activities and fertiliser efficacy.
- Full Text:
- Date Issued: 2014
Exploring the impact of agricultural project and income generation in Uitenhage
- Authors: Kwesaba, Xolelwa
- Date: 2014
- Subjects: Agricultural development projects -- South Africa -- Uitenhage , Community development -- South Africa -- Uitenhage , Economic assistance, Domestic -- South Africa -- Uitenhage
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9234 , http://hdl.handle.net/10948/d1021076
- Description: An income generating project signifies an unemployment strategy and an attempt at upliftment of living standards This study tries to explore the impact of agricultural and income generating projects on poverty alleviation in the Uitenhage area .The research topic tries to establish whether these poverty alleviation projectshave impacted sufficiently and contributed to socio-economic development and eradication of poverty . A sample of 15 respondents involved in an income generating project funded by the Department of Social Development was drawn from 1 Tinarha Agricultural Tourism Initiative. A purposive samplingmethod was used for thisstudy. Data was gathered through semi-structured questionnaires. Related literature that focuses on income generating projects for poverty alleviation has been reviewed. Various recommendations based on the findings of the study have also been made. The findings of the study indicate that the income generation project, has not impacted and contributed significantly to the process of eradicating poverty for the project members. It also indicates that project members were not empowered sufficiently with financial management skills needed to equip them to make substantial profits from their small business enterprises. It also emerged that the members were not able to secure markets for their products. This remains a key challenge for attainingsustainability. The research findings indicated clearly that the strategies that were used by the Departments were not effective enough to achieve the desired goals of poverty alleviation.
- Full Text:
- Date Issued: 2014
- Authors: Kwesaba, Xolelwa
- Date: 2014
- Subjects: Agricultural development projects -- South Africa -- Uitenhage , Community development -- South Africa -- Uitenhage , Economic assistance, Domestic -- South Africa -- Uitenhage
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9234 , http://hdl.handle.net/10948/d1021076
- Description: An income generating project signifies an unemployment strategy and an attempt at upliftment of living standards This study tries to explore the impact of agricultural and income generating projects on poverty alleviation in the Uitenhage area .The research topic tries to establish whether these poverty alleviation projectshave impacted sufficiently and contributed to socio-economic development and eradication of poverty . A sample of 15 respondents involved in an income generating project funded by the Department of Social Development was drawn from 1 Tinarha Agricultural Tourism Initiative. A purposive samplingmethod was used for thisstudy. Data was gathered through semi-structured questionnaires. Related literature that focuses on income generating projects for poverty alleviation has been reviewed. Various recommendations based on the findings of the study have also been made. The findings of the study indicate that the income generation project, has not impacted and contributed significantly to the process of eradicating poverty for the project members. It also indicates that project members were not empowered sufficiently with financial management skills needed to equip them to make substantial profits from their small business enterprises. It also emerged that the members were not able to secure markets for their products. This remains a key challenge for attainingsustainability. The research findings indicated clearly that the strategies that were used by the Departments were not effective enough to achieve the desired goals of poverty alleviation.
- Full Text:
- Date Issued: 2014
Exploring the leadership capacity development needs of middle management within a selected higher education institution
- Authors: Moodley, Kumaree
- Date: 2014
- Subjects: LCSHDevelopment leadership Educational leadership
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/11309 , vital:26909
- Description: The twenty first century society is characterised by a lack of certainty and an unstable economic, social, political, and technological environment. Many South African higher education institutions are facing many challenges in understanding and responding to organisational change and development and this has implications for leadership. Ensuring an adequate leadership skills base is one of the key priorities for the transforming South African higher education landscape, especially as this pertains to developing the type of leaders who can meaningfully engage staff in change and transformation processes (Herbst, 2007). Effective leadership is vital for a productive, functional organisation and it is important to cultivate leadership development initiatives that are in alignment with and contribute to the achievement of the desired strategic outcomes. There is increasing emphasis on developing executive and middle management staff to be highly competent in achieving the strategic goals and priorities of the institution. The focus of this study is to explore the leadership capacity development needs of middle managers employed by a specific higher education institution in the Eastern Cape. The study will use the well-documented scholarship from Bernard Bass‟s interpretation of transformational, transactional, and laissez-faire leadership styles to frame the understanding of the leadership styles of middle managers as well as their developmental needs with regard to leadership (Bass, 1997). This will be used as an interpretive lens to assess the leadership development needs, including leadership skills needs, and the effectiveness of leadership development programmes in addressing the needs of middle managers within the higher education institution that is the focus of this study.
- Full Text:
- Date Issued: 2014
- Authors: Moodley, Kumaree
- Date: 2014
- Subjects: LCSHDevelopment leadership Educational leadership
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/11309 , vital:26909
- Description: The twenty first century society is characterised by a lack of certainty and an unstable economic, social, political, and technological environment. Many South African higher education institutions are facing many challenges in understanding and responding to organisational change and development and this has implications for leadership. Ensuring an adequate leadership skills base is one of the key priorities for the transforming South African higher education landscape, especially as this pertains to developing the type of leaders who can meaningfully engage staff in change and transformation processes (Herbst, 2007). Effective leadership is vital for a productive, functional organisation and it is important to cultivate leadership development initiatives that are in alignment with and contribute to the achievement of the desired strategic outcomes. There is increasing emphasis on developing executive and middle management staff to be highly competent in achieving the strategic goals and priorities of the institution. The focus of this study is to explore the leadership capacity development needs of middle managers employed by a specific higher education institution in the Eastern Cape. The study will use the well-documented scholarship from Bernard Bass‟s interpretation of transformational, transactional, and laissez-faire leadership styles to frame the understanding of the leadership styles of middle managers as well as their developmental needs with regard to leadership (Bass, 1997). This will be used as an interpretive lens to assess the leadership development needs, including leadership skills needs, and the effectiveness of leadership development programmes in addressing the needs of middle managers within the higher education institution that is the focus of this study.
- Full Text:
- Date Issued: 2014
Exploring the role of job satisfaction and organizational justice in determining employee motivation among nurses at Frontier Hospital, Queenstown
- Authors: Soga, Thabile
- Date: 2014
- Subjects: Job satisfaction -- Organizational justice , Employee motivation -- Distributive justice
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11562 , http://hdl.handle.net/10353/d1015062 , Job satisfaction -- Organizational justice , Employee motivation -- Distributive justice
- Description: The aim of this study was to explore the role of job satisfaction and organizational justice in determining employee motivation among nurses at Frontier Hospital, Queenstown. For this purpose data was collected from the nurses at Frontier Hospital in Queenstown, in the Eastern Cape. A sample of 75 nurses was drawn from the population. Results of the study indicated that the study variables are significantly and positively correlated with one another. Job satisfaction was found to be significantly and positively correlated with employee motivation. Organizational justice was also found to be significantly positively correlated with employee motivation. Moreover, a positive and significant relationship between job satisfaction and organizational justice was found. The findings of this study are helpful in the health industry in order to design human resources policies, which will reduce the turnover of nurses by increasing their motivation through increasing job satisfaction and organizational justice.
- Full Text:
- Date Issued: 2014
- Authors: Soga, Thabile
- Date: 2014
- Subjects: Job satisfaction -- Organizational justice , Employee motivation -- Distributive justice
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11562 , http://hdl.handle.net/10353/d1015062 , Job satisfaction -- Organizational justice , Employee motivation -- Distributive justice
- Description: The aim of this study was to explore the role of job satisfaction and organizational justice in determining employee motivation among nurses at Frontier Hospital, Queenstown. For this purpose data was collected from the nurses at Frontier Hospital in Queenstown, in the Eastern Cape. A sample of 75 nurses was drawn from the population. Results of the study indicated that the study variables are significantly and positively correlated with one another. Job satisfaction was found to be significantly and positively correlated with employee motivation. Organizational justice was also found to be significantly positively correlated with employee motivation. Moreover, a positive and significant relationship between job satisfaction and organizational justice was found. The findings of this study are helpful in the health industry in order to design human resources policies, which will reduce the turnover of nurses by increasing their motivation through increasing job satisfaction and organizational justice.
- Full Text:
- Date Issued: 2014
Exports and economic growth in South Africa
- Authors: Feddersen, Maura
- Date: 2014
- Subjects: Exports -- South Africa Economic development -- South Africa Unemployment -- South Africa Poverty -- South Africa Income distribution -- South Africa Investments -- South Africa Saving and investment -- South Africa South Africa -- Economic conditions South Africa -- Social conditions
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:1087 , http://hdl.handle.net/10962/d1012029
- Description: Various studies conclude that accelerated economic growth and development are necessary in South Africa to make a significant contribution towards reducing high levels of unemployment, inequality and poverty. Moreover, in theories of economic growth the export sector is frequently accorded a special role in encouraging faster economic growth, which is often supported by empirical evidence. Nonetheless, a question that remains unresolved is whether higher export growth leads to higher economic growth in South Africa and what particular role exports may play within the overall economic growth process of the country. This study applies Johansen’s cointegration procedure, impulse response functions, variance decomposition analysis and Granger causality tests to shed light on the channels through which export growth may impact South Africa’s economic growth rate. Quarterly time series data ranging from 1975q1 to 2012q4 is employed in the study’s empirical tests. The empirical results lend support to the idea that the role of exports in the economic growth process fundamentally lies in their ability to encourage investment and capital formation. While export growth supports higher economic growth in the short-run, it does not have the same effect in the long-run. Nonetheless, with export growth supporting faster capital formation in South Africa, and capital formation, in turn, significantly increasing economic growth in the long-run, the impetus to growth stemming from exports has been found to lie in the channel to capital formation. On the basis of the empirical results, not only are exports a critical requirement of higher investment, but they are also anticipated to play a prominent role in lifting the balance of payments constraint that would make investment-led growth possible in the first place. Overall, a strategy of export-led growth that does not explicitly emphasise the export-capital-growth connection is likely to fall short of reflecting the dynamics contained within the exports-growth relationship in South Africa.
- Full Text:
- Date Issued: 2014
- Authors: Feddersen, Maura
- Date: 2014
- Subjects: Exports -- South Africa Economic development -- South Africa Unemployment -- South Africa Poverty -- South Africa Income distribution -- South Africa Investments -- South Africa Saving and investment -- South Africa South Africa -- Economic conditions South Africa -- Social conditions
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:1087 , http://hdl.handle.net/10962/d1012029
- Description: Various studies conclude that accelerated economic growth and development are necessary in South Africa to make a significant contribution towards reducing high levels of unemployment, inequality and poverty. Moreover, in theories of economic growth the export sector is frequently accorded a special role in encouraging faster economic growth, which is often supported by empirical evidence. Nonetheless, a question that remains unresolved is whether higher export growth leads to higher economic growth in South Africa and what particular role exports may play within the overall economic growth process of the country. This study applies Johansen’s cointegration procedure, impulse response functions, variance decomposition analysis and Granger causality tests to shed light on the channels through which export growth may impact South Africa’s economic growth rate. Quarterly time series data ranging from 1975q1 to 2012q4 is employed in the study’s empirical tests. The empirical results lend support to the idea that the role of exports in the economic growth process fundamentally lies in their ability to encourage investment and capital formation. While export growth supports higher economic growth in the short-run, it does not have the same effect in the long-run. Nonetheless, with export growth supporting faster capital formation in South Africa, and capital formation, in turn, significantly increasing economic growth in the long-run, the impetus to growth stemming from exports has been found to lie in the channel to capital formation. On the basis of the empirical results, not only are exports a critical requirement of higher investment, but they are also anticipated to play a prominent role in lifting the balance of payments constraint that would make investment-led growth possible in the first place. Overall, a strategy of export-led growth that does not explicitly emphasise the export-capital-growth connection is likely to fall short of reflecting the dynamics contained within the exports-growth relationship in South Africa.
- Full Text:
- Date Issued: 2014
Expurgating the Monstrous: an analysis of the South African Daily Sun's coverage of gang rape
- Boshoff, Priscilla A, Prinsloo, Jeanne
- Authors: Boshoff, Priscilla A , Prinsloo, Jeanne
- Date: 2014
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/143436 , vital:38246 , DOI: 10.1080/14680777.2014.903286
- Description: The most widely read South African tabloid, the Daily Sun, covered the “Soweto gang rape” in 2012. These acts were recorded by the perpetrators on mobile phones and “went viral” as the media continuously noted. We draw on the concept of provider love that informs relations of intimacy in certain South African spaces, central to which is its materiality and the assumption that a “real” man is able to command material resources, a prerequisite for having both a girlfriend and sex. For working class and township youth these possibilities are constrained and their sense of being left behind is lived in gendered ways with violent masculinities becoming a marker of tough sexual masculinity. Informed by Foucauldian understandings of discourse, the paper undertakes a close reading of this coverage, including the reporting, editorials, and letters. If those arrested for rape are constituted as monstrous, the analysis indicates how the responses are similarly vengeful. These responses deny the forms of masculinity produced within these marginalised spaces and foreclose on other possibilities for understanding these violent acts.
- Full Text:
- Date Issued: 2014
- Authors: Boshoff, Priscilla A , Prinsloo, Jeanne
- Date: 2014
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/143436 , vital:38246 , DOI: 10.1080/14680777.2014.903286
- Description: The most widely read South African tabloid, the Daily Sun, covered the “Soweto gang rape” in 2012. These acts were recorded by the perpetrators on mobile phones and “went viral” as the media continuously noted. We draw on the concept of provider love that informs relations of intimacy in certain South African spaces, central to which is its materiality and the assumption that a “real” man is able to command material resources, a prerequisite for having both a girlfriend and sex. For working class and township youth these possibilities are constrained and their sense of being left behind is lived in gendered ways with violent masculinities becoming a marker of tough sexual masculinity. Informed by Foucauldian understandings of discourse, the paper undertakes a close reading of this coverage, including the reporting, editorials, and letters. If those arrested for rape are constituted as monstrous, the analysis indicates how the responses are similarly vengeful. These responses deny the forms of masculinity produced within these marginalised spaces and foreclose on other possibilities for understanding these violent acts.
- Full Text:
- Date Issued: 2014
Fabrication of phthalocyanine-magnetic nanoparticles hybrid nanofibers for degradation of Orange-G
- Modisha, Phillimon, Nyokong, Tebello
- Authors: Modisha, Phillimon , Nyokong, Tebello
- Date: 2014
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/190394 , vital:44990 , xlink:href="https://doi.org/10.1016/j.molcata.2013.10.012"
- Description: Conjugates of zinc octacarboxy phthalocyanine (ZnOCPc) with magnetic nanoparticles (MNPs) were electrospun into fibers using polyamide-6 (PA-6) polymer. The ZnOCPc or ZnOCPc-MNPs conjugates on the fiber were employed for the photodegradation of an azo dye (Orange-G). The functionality of the ZnOCPc and ZnOCPc-MNPs was maintained within a solid fiber core. The singlet oxygen generation increases as we increase the fiber diameter by increasing the ZnOCPc concentration. The singlet oxygen quantum yield was higher for PA-6/ZnOCPc-MNPs nanofibers compared to PA-6/ZnOCPc. The rate of degradation of Orange-G increased with an increase in singlet oxygen quantum yield. Moreover, the kinetic analysis of the photodecomposition of Orange-G showed that its disappearance followed the Langmuir–Hinshelwood model.
- Full Text:
- Date Issued: 2014
- Authors: Modisha, Phillimon , Nyokong, Tebello
- Date: 2014
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/190394 , vital:44990 , xlink:href="https://doi.org/10.1016/j.molcata.2013.10.012"
- Description: Conjugates of zinc octacarboxy phthalocyanine (ZnOCPc) with magnetic nanoparticles (MNPs) were electrospun into fibers using polyamide-6 (PA-6) polymer. The ZnOCPc or ZnOCPc-MNPs conjugates on the fiber were employed for the photodegradation of an azo dye (Orange-G). The functionality of the ZnOCPc and ZnOCPc-MNPs was maintained within a solid fiber core. The singlet oxygen generation increases as we increase the fiber diameter by increasing the ZnOCPc concentration. The singlet oxygen quantum yield was higher for PA-6/ZnOCPc-MNPs nanofibers compared to PA-6/ZnOCPc. The rate of degradation of Orange-G increased with an increase in singlet oxygen quantum yield. Moreover, the kinetic analysis of the photodecomposition of Orange-G showed that its disappearance followed the Langmuir–Hinshelwood model.
- Full Text:
- Date Issued: 2014
Fabrication, characterization and application of phthalocyanine-magnetite hybrid nanofibers
- Authors: Modisha, Phillimon Mokanne
- Date: 2014
- Subjects: Nanofibers , Nanoparticles , Magnetite
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4500 , http://hdl.handle.net/10962/d1013223
- Description: Magnetic nanoparticles comprising magnetite (Fe3O4) were functionalized with 3-aminopropyl-triethoxysilane forming amino functionalized magnetite nanoparticles (AMNPs). The amino group allows for conjugation with zinc octacarboxyphthalocyanine (ZnOCPc) or zinc tetracarboxyphthalocyanine (ZnTCPc) via the carboxyl group to form an amide bond. A reduced aggregation of ZnTCPc is observed after conjugation with AMNPs. The thermal stability, conjugation, morphology and the sizes of the nanoparticles and their conjugates were confirmed using thermogravimetric analysis (TGA), Fourier transform infrared spectroscopy (FTIR), transmission electron microscopy (TEM) and Powder X-ray diffractometry (PXRD), respectively. The covalent linkage of AMNPs to ZnOCPc or ZnTCPc resulted in improvement in the photophysical behavior of the phthalocyanines. Improvement in the triplet quantum yield (ΦT), singlet oxygen quantum yield (ΦΔ), triplet lifetime (τT) and singlet oxygen lifetime (τΔ) of the ZnOCPc or ZnTCPc were observed, hence improving the photosensitizers efficiency. The conjugates comprising of zinc octacarboxyphthalocyanine (ZnOCPc) and AMNPs were electrospun into fibers using polyamide-6 (PA-6). This was used for the photodegradation of Orange-G and compared with ZnOCPc-AMNPs in suspension. For ZnOCPc-AMNPs in suspension, it is noteworthy that the catalyst can be easily recovered using an external magnetic field. The singlet oxygen generation increases as we increase the fiber diameter by increasing the ZnOCPc concentration. The singlet oxygen quantum yield is higher for PA-6/ZnOCPc-AMNPs nanofibers when compared to PA-6/ZnOCPc. The rate of degradation of Orange-G increased with an increase in the singlet oxygen quantum yield. Moreover, the kinetic analysis showed that the photodecomposition of Orange-G is a first-order reaction according to the Langmuir-Hinshelwood model.
- Full Text:
- Date Issued: 2014
- Authors: Modisha, Phillimon Mokanne
- Date: 2014
- Subjects: Nanofibers , Nanoparticles , Magnetite
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4500 , http://hdl.handle.net/10962/d1013223
- Description: Magnetic nanoparticles comprising magnetite (Fe3O4) were functionalized with 3-aminopropyl-triethoxysilane forming amino functionalized magnetite nanoparticles (AMNPs). The amino group allows for conjugation with zinc octacarboxyphthalocyanine (ZnOCPc) or zinc tetracarboxyphthalocyanine (ZnTCPc) via the carboxyl group to form an amide bond. A reduced aggregation of ZnTCPc is observed after conjugation with AMNPs. The thermal stability, conjugation, morphology and the sizes of the nanoparticles and their conjugates were confirmed using thermogravimetric analysis (TGA), Fourier transform infrared spectroscopy (FTIR), transmission electron microscopy (TEM) and Powder X-ray diffractometry (PXRD), respectively. The covalent linkage of AMNPs to ZnOCPc or ZnTCPc resulted in improvement in the photophysical behavior of the phthalocyanines. Improvement in the triplet quantum yield (ΦT), singlet oxygen quantum yield (ΦΔ), triplet lifetime (τT) and singlet oxygen lifetime (τΔ) of the ZnOCPc or ZnTCPc were observed, hence improving the photosensitizers efficiency. The conjugates comprising of zinc octacarboxyphthalocyanine (ZnOCPc) and AMNPs were electrospun into fibers using polyamide-6 (PA-6). This was used for the photodegradation of Orange-G and compared with ZnOCPc-AMNPs in suspension. For ZnOCPc-AMNPs in suspension, it is noteworthy that the catalyst can be easily recovered using an external magnetic field. The singlet oxygen generation increases as we increase the fiber diameter by increasing the ZnOCPc concentration. The singlet oxygen quantum yield is higher for PA-6/ZnOCPc-AMNPs nanofibers when compared to PA-6/ZnOCPc. The rate of degradation of Orange-G increased with an increase in the singlet oxygen quantum yield. Moreover, the kinetic analysis showed that the photodecomposition of Orange-G is a first-order reaction according to the Langmuir-Hinshelwood model.
- Full Text:
- Date Issued: 2014
Facilitating and renegotiating Afrikaans youth identities: Die Antwoord phenomenon
- Authors: Meintjes, Stephané Ruth
- Date: 2014
- Subjects: Die Antwoord , Die Antwoord -- I Fink U Freeky , Identity (Psychology) -- Social aspects , Afrikaner nationalism , Afrikaners -- Ethnic identity , Afrikaners -- Psychology , South Africa -- Race relations , Music, Influence of -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3538 , http://hdl.handle.net/10962/d1015655
- Description: This thesis reports on a project which investigated how young native, Afrikaans-speaking Rhodes University students responded to the musical outfit Die Antwoord and to their music video “I Fink U Freeky”. The study attempted to establish how a selected group of Afrikaans-speaking students consisting of Whites, Coloureds and Blacks interpret the work of Die Antwoord as well as their own Afrikaans identity. The purpose of the study was to interrogate the relationship between artistic media, citizenship and belonging to a particular group. The thesis reports on the ways in which interviewees in the group discussions responded to notions of identity, whiteness, class, race, hybridity and creolization registered in the music video which was used to prompt the discussions. Finally the thesis reports on findings regarding the relationship between citizenship and the artistic media. The enormous change in the socio-political position of Afrikaans-speakers in the post -1994 dispensation provides the social context of the study. The project utilised qualitative research and a reception study of the music was undertaken by means of focus group discussions in order to arrive at thick descriptions in an attempt to understand the contextual behaviour of the participants. It was postulated that Die Antwoord provides a discursive site within which audiences could generate their own innovative meanings regarding being Afrikaans. While there was no clear indication that the identities of the participants was constructed by the media, the video prompted discussions regarding identity and provided evidence that media texts are capable of stimulating an interrogation of identities. It emerged that all participants, while abandoning some aspects of Afrikaans culture, strongly embraced and highly valued the language. Participants did not regard race as an important aspect of citizenship. Vociferous discussions regarding class demonstrated how media texts can influence citizenship. Discussions about hybridization and creolization demonstrated how the media can challenge received conceptions regarding citizenship. Responses provided evidence that the media could stimulate new forms of citizenship and contribute to the inclusion of previously excluded subjects. The research findings clearly demonstrate links between artistic media, citizenship and belonging to a group of Afrikaanses rather than Afrikaners. Post- 1994 young Afrikaans-speakers in this study provided clear evidence that they are exploring new and alternative ways of being Afrikaans.
- Full Text:
- Date Issued: 2014
- Authors: Meintjes, Stephané Ruth
- Date: 2014
- Subjects: Die Antwoord , Die Antwoord -- I Fink U Freeky , Identity (Psychology) -- Social aspects , Afrikaner nationalism , Afrikaners -- Ethnic identity , Afrikaners -- Psychology , South Africa -- Race relations , Music, Influence of -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3538 , http://hdl.handle.net/10962/d1015655
- Description: This thesis reports on a project which investigated how young native, Afrikaans-speaking Rhodes University students responded to the musical outfit Die Antwoord and to their music video “I Fink U Freeky”. The study attempted to establish how a selected group of Afrikaans-speaking students consisting of Whites, Coloureds and Blacks interpret the work of Die Antwoord as well as their own Afrikaans identity. The purpose of the study was to interrogate the relationship between artistic media, citizenship and belonging to a particular group. The thesis reports on the ways in which interviewees in the group discussions responded to notions of identity, whiteness, class, race, hybridity and creolization registered in the music video which was used to prompt the discussions. Finally the thesis reports on findings regarding the relationship between citizenship and the artistic media. The enormous change in the socio-political position of Afrikaans-speakers in the post -1994 dispensation provides the social context of the study. The project utilised qualitative research and a reception study of the music was undertaken by means of focus group discussions in order to arrive at thick descriptions in an attempt to understand the contextual behaviour of the participants. It was postulated that Die Antwoord provides a discursive site within which audiences could generate their own innovative meanings regarding being Afrikaans. While there was no clear indication that the identities of the participants was constructed by the media, the video prompted discussions regarding identity and provided evidence that media texts are capable of stimulating an interrogation of identities. It emerged that all participants, while abandoning some aspects of Afrikaans culture, strongly embraced and highly valued the language. Participants did not regard race as an important aspect of citizenship. Vociferous discussions regarding class demonstrated how media texts can influence citizenship. Discussions about hybridization and creolization demonstrated how the media can challenge received conceptions regarding citizenship. Responses provided evidence that the media could stimulate new forms of citizenship and contribute to the inclusion of previously excluded subjects. The research findings clearly demonstrate links between artistic media, citizenship and belonging to a group of Afrikaanses rather than Afrikaners. Post- 1994 young Afrikaans-speakers in this study provided clear evidence that they are exploring new and alternative ways of being Afrikaans.
- Full Text:
- Date Issued: 2014
Factors affecting blended learning acceptance and utilisation amongst academic staff at the Nelson Mandela Metropolitan University
- Authors: Van Heerden, Andale
- Date: 2014
- Subjects: Blended learning , Education, Higher -- Computer-assisted instruction
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/5098 , vital:20802
- Description: Blended learning constitutes a key element of the NMMU’s Vision 2020; therefore, creating the expectation that academics from the NMMU will implement and utilise blended learning as part of their teaching pedagogy. Implementation reports drawn from Moodle (the learning management system utilised by NMMU) indicates that there are still numerous departments that are not fully utilising blended learning. The aim of this study was thus to determine the factors that impact on the acceptance and implementation of blended learning by academics at the NMMU. A modified version of the Technology Acceptance Questionnaire was electronically distributed to academics from the various NMMU campuses in order to collect the empirical data, with purposeful non-probability sampling being employed. The results indicated that factors, such as perceived usefulness, the student-centered nature of blended learning, the appeal of such environments to students, accessibility, as well as administrative- and communication benefits, had a positive influence on blended learning adoption. Lack of time and lack of knowledge with regard to blended learning use and implementation, concerns regarding accessibility, and lack of capacity and technical support were cited as issues that hampered blended learning implementation.
- Full Text:
- Date Issued: 2014
- Authors: Van Heerden, Andale
- Date: 2014
- Subjects: Blended learning , Education, Higher -- Computer-assisted instruction
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/5098 , vital:20802
- Description: Blended learning constitutes a key element of the NMMU’s Vision 2020; therefore, creating the expectation that academics from the NMMU will implement and utilise blended learning as part of their teaching pedagogy. Implementation reports drawn from Moodle (the learning management system utilised by NMMU) indicates that there are still numerous departments that are not fully utilising blended learning. The aim of this study was thus to determine the factors that impact on the acceptance and implementation of blended learning by academics at the NMMU. A modified version of the Technology Acceptance Questionnaire was electronically distributed to academics from the various NMMU campuses in order to collect the empirical data, with purposeful non-probability sampling being employed. The results indicated that factors, such as perceived usefulness, the student-centered nature of blended learning, the appeal of such environments to students, accessibility, as well as administrative- and communication benefits, had a positive influence on blended learning adoption. Lack of time and lack of knowledge with regard to blended learning use and implementation, concerns regarding accessibility, and lack of capacity and technical support were cited as issues that hampered blended learning implementation.
- Full Text:
- Date Issued: 2014
Factors affecting employee satisfaction in the O.R. Tambo District Municipality
- Authors: Maqoko, Sidwell Lizo
- Date: 2014
- Subjects: Job satisfaction , Employee motivation , Municipal officials and employees -- Job satisfaction -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8334 , http://hdl.handle.net/10948/d1020581
- Description: There is a perception that municipal employees are not committed to their jobs of delivering essential services to the residents.This perception is often exacerbated by media opinion that tend to project an unacceptable image about the work ethics and behaviour of public sector officials. Local government is at the coalface of services delivery in South Africa.Almost all complaints and service delivery protests are directed by communities to municipalities. This necessitates that local government employees should always be ready to serve the people with passion and vigour. From the advent of democratic dispensation in South Africa in 1994 the transformation of the public sector has become one of the central priorities of government.The Constitution of the Republic of South Africa (1996) sets the agenda of a developmental state and outlines objects of local government in Sections 152 and 153 of the supreme law of the land. Flowing from this Constitutional mandate a legislative and policy framework is enacted to guide the municipalities to ensure effective and efficient delivery of services to communities .In this respect the study argues that central to the delivery of services is the human capital. The researcher asserts that it is not the building or any other municipal asset that will ensure delivery of quality services to citizens, but the employees. Employees have a responsibility to ensure that goals and objectives of the OR Tambo District Municipality are realised. The researcher contends that there is a perception that there could be low levels of job satisfaction within the workforce of ORTDM .This could have a negative effect to the provision of basic services to the public .Thus this study is aimed to investigate factors that may affect employee satisfaction in the ORTDM. High level of job satisfaction amongst employees may cause ahighly dedicated and committed workforce. The consequence of that could be a positive impact on municipal performance.
- Full Text:
- Date Issued: 2014
- Authors: Maqoko, Sidwell Lizo
- Date: 2014
- Subjects: Job satisfaction , Employee motivation , Municipal officials and employees -- Job satisfaction -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8334 , http://hdl.handle.net/10948/d1020581
- Description: There is a perception that municipal employees are not committed to their jobs of delivering essential services to the residents.This perception is often exacerbated by media opinion that tend to project an unacceptable image about the work ethics and behaviour of public sector officials. Local government is at the coalface of services delivery in South Africa.Almost all complaints and service delivery protests are directed by communities to municipalities. This necessitates that local government employees should always be ready to serve the people with passion and vigour. From the advent of democratic dispensation in South Africa in 1994 the transformation of the public sector has become one of the central priorities of government.The Constitution of the Republic of South Africa (1996) sets the agenda of a developmental state and outlines objects of local government in Sections 152 and 153 of the supreme law of the land. Flowing from this Constitutional mandate a legislative and policy framework is enacted to guide the municipalities to ensure effective and efficient delivery of services to communities .In this respect the study argues that central to the delivery of services is the human capital. The researcher asserts that it is not the building or any other municipal asset that will ensure delivery of quality services to citizens, but the employees. Employees have a responsibility to ensure that goals and objectives of the OR Tambo District Municipality are realised. The researcher contends that there is a perception that there could be low levels of job satisfaction within the workforce of ORTDM .This could have a negative effect to the provision of basic services to the public .Thus this study is aimed to investigate factors that may affect employee satisfaction in the ORTDM. High level of job satisfaction amongst employees may cause ahighly dedicated and committed workforce. The consequence of that could be a positive impact on municipal performance.
- Full Text:
- Date Issued: 2014