Perceptions in the implementation of supply chain management processes : the case of the Department of Local Government and Traditional Affairs in the Eastern Cape
- Authors: Aplom, Busisiwe
- Date: 2014
- Subjects: Business logistics -- South Africa -- Eastern Cape , Government purchasing -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8346 , http://hdl.handle.net/10948/d1020781
- Description: When the African National Congress (ANC) took office in 1994 it introduced various policies that would govern budgetary and financial reforms in South Africa. The main objective was to modernize the management of the public sector. Even though government Departments have started implementing the Supply Chain Management strategies, there are still some challenges and deficiencies that hinder appropriate implementation. The key research objectives of the study is to investigate and evaluate the implementation of Supply Chain Management in service delivery with specific focus in procurement processes of goods and services in the Eastern Cape Department of Local Government and Traditional Affairs This study has demonstrated perceptions in the implementation of Supply Chain Management (SCM) within the Department of Local Government and Traditional Affairs in the Eastern Cape Province, South Africa. The overwhelming majority of participants have shown dissatisfaction with the implementation of SCM. Service providers argue that there is no opportunity for them to develop as Small, Micro and Medium Enterprises (SMMEs) and only those service providers who are fully developed benefit from SCM. The study intends to establish and highlight the challenges that the Eastern Cape Department of Local Government and Traditional Affairs is presently faced with in regard to implementation procurement processes among staff members, managers and service providers This study is mainly qualitative but also exposes the reader to the quantitative research method
- Full Text:
- Date Issued: 2014
- Authors: Aplom, Busisiwe
- Date: 2014
- Subjects: Business logistics -- South Africa -- Eastern Cape , Government purchasing -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8346 , http://hdl.handle.net/10948/d1020781
- Description: When the African National Congress (ANC) took office in 1994 it introduced various policies that would govern budgetary and financial reforms in South Africa. The main objective was to modernize the management of the public sector. Even though government Departments have started implementing the Supply Chain Management strategies, there are still some challenges and deficiencies that hinder appropriate implementation. The key research objectives of the study is to investigate and evaluate the implementation of Supply Chain Management in service delivery with specific focus in procurement processes of goods and services in the Eastern Cape Department of Local Government and Traditional Affairs This study has demonstrated perceptions in the implementation of Supply Chain Management (SCM) within the Department of Local Government and Traditional Affairs in the Eastern Cape Province, South Africa. The overwhelming majority of participants have shown dissatisfaction with the implementation of SCM. Service providers argue that there is no opportunity for them to develop as Small, Micro and Medium Enterprises (SMMEs) and only those service providers who are fully developed benefit from SCM. The study intends to establish and highlight the challenges that the Eastern Cape Department of Local Government and Traditional Affairs is presently faced with in regard to implementation procurement processes among staff members, managers and service providers This study is mainly qualitative but also exposes the reader to the quantitative research method
- Full Text:
- Date Issued: 2014
An analysis of change and transformation strategies: the Department of Home Affairs, Province of the Eastern Cape
- Authors: Biyase, Sibongiseni Nobert
- Date: 2014
- Subjects: South Africa -- Department of Home Affairs , Civil service reform -- South Africa -- Eastern Cape , Social change -- South Africa
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8329 , http://hdl.handle.net/10948/d1020373
- Description: The South African public sector is important for the sustainable growth and development of the country. One of its major responsibilities is to ensure that all citizens have access to and receive the services they need. The manner in which public sector institutions are structured has an impact on the delivery of effective and efficient services to citizens.Achieving a high degree of productivity is an important objective of public service organisations across the world given the pressure to deliver quality public goods and services within the limits of ever-increasing resource constraints. The South African Public Service is no exception to this global phenomenon. The focus on the public service is therefore continuously to improve performance to meet citizens’ needs. Where as performance is directed at measuring outputs achieved, productivity goes an important step further by measuring the relationship between the resources used to achieve outputs. The focus of this study is the analysis of change and transformation strategies in the Department of Home Affairs, Province of the Eastern Cape. The primary purpose was to assess the current state of service delivery in the Department of Home Affairs and to ascertain how continuous monitoring and evaluation could be factored in to enhance the delivery of services. The target population was the employees and clients of the Department of Home Affairs. Employees were selected randomly and asked to participate in the study. The sample was a convenient-purposive sampling and a quantitative research questionnaire was used.
- Full Text:
- Date Issued: 2014
- Authors: Biyase, Sibongiseni Nobert
- Date: 2014
- Subjects: South Africa -- Department of Home Affairs , Civil service reform -- South Africa -- Eastern Cape , Social change -- South Africa
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8329 , http://hdl.handle.net/10948/d1020373
- Description: The South African public sector is important for the sustainable growth and development of the country. One of its major responsibilities is to ensure that all citizens have access to and receive the services they need. The manner in which public sector institutions are structured has an impact on the delivery of effective and efficient services to citizens.Achieving a high degree of productivity is an important objective of public service organisations across the world given the pressure to deliver quality public goods and services within the limits of ever-increasing resource constraints. The South African Public Service is no exception to this global phenomenon. The focus on the public service is therefore continuously to improve performance to meet citizens’ needs. Where as performance is directed at measuring outputs achieved, productivity goes an important step further by measuring the relationship between the resources used to achieve outputs. The focus of this study is the analysis of change and transformation strategies in the Department of Home Affairs, Province of the Eastern Cape. The primary purpose was to assess the current state of service delivery in the Department of Home Affairs and to ascertain how continuous monitoring and evaluation could be factored in to enhance the delivery of services. The target population was the employees and clients of the Department of Home Affairs. Employees were selected randomly and asked to participate in the study. The sample was a convenient-purposive sampling and a quantitative research questionnaire was used.
- Full Text:
- Date Issued: 2014
Provincial monitoring and support for accountability in municipal finance: the case of Nkonkobe Local Municipality, Eastern Cape Province
- Authors: Bongco, Mlami
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11699 , http://hdl.handle.net/10353/d1015136
- Description: The Constitution of the Republic of South Africa, 1996, section 154(1) states that the national government and provincial governments, by legislative and other measures, must support and strengthen the capacity of municipalities to manage their own affairs, to exercise their powers and to perform their functions. The study sought to identify the monitoring and support rendered to Nkonkobe local municipality by the province in achieving clean audit; and assessing the impact of the provincial monitoring and support to Nkonkobe local municipality in achieving clean audit. In addition to this the study sought to come up with recommendations on how to address the challenges and problems experienced in the rendering of provincial monitoring and support to Nkonkobe local municipality. The study used both quantitative and qualitative research methods. Twenty (20) respondents comprised of Nkonkobe local municipal officials, Eastern Cape Provincial government officials and South African Local Government Association’s officials were given questionnaires to complete. Furthermore face-to-face interviews and document analysis were also used as data collection methods. The study findings suggest that the monitoring and support provided to Nkonkobe local municipality by the province is insufficient in achieving clean audit, as it faces capacity and budgetary constraints, and above all, is not well coordinated between the Provincial Treasury and Department of Local Government and Traditional Affairs. Improvement in audit outcome (from a disclaimer to a qualified audit opinion) has been noted, but in general, there has been insignificant impact noted in Nkonkobe local municipality. The study recommended that sufficient resources must be provided by the province in monitoring and supporting Nkonkobe local municipality to achieve clean audit. It was also recommended that coordination of support activities between and within the national and provincial governments was critically important.
- Full Text:
- Date Issued: 2014
- Authors: Bongco, Mlami
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11699 , http://hdl.handle.net/10353/d1015136
- Description: The Constitution of the Republic of South Africa, 1996, section 154(1) states that the national government and provincial governments, by legislative and other measures, must support and strengthen the capacity of municipalities to manage their own affairs, to exercise their powers and to perform their functions. The study sought to identify the monitoring and support rendered to Nkonkobe local municipality by the province in achieving clean audit; and assessing the impact of the provincial monitoring and support to Nkonkobe local municipality in achieving clean audit. In addition to this the study sought to come up with recommendations on how to address the challenges and problems experienced in the rendering of provincial monitoring and support to Nkonkobe local municipality. The study used both quantitative and qualitative research methods. Twenty (20) respondents comprised of Nkonkobe local municipal officials, Eastern Cape Provincial government officials and South African Local Government Association’s officials were given questionnaires to complete. Furthermore face-to-face interviews and document analysis were also used as data collection methods. The study findings suggest that the monitoring and support provided to Nkonkobe local municipality by the province is insufficient in achieving clean audit, as it faces capacity and budgetary constraints, and above all, is not well coordinated between the Provincial Treasury and Department of Local Government and Traditional Affairs. Improvement in audit outcome (from a disclaimer to a qualified audit opinion) has been noted, but in general, there has been insignificant impact noted in Nkonkobe local municipality. The study recommended that sufficient resources must be provided by the province in monitoring and supporting Nkonkobe local municipality to achieve clean audit. It was also recommended that coordination of support activities between and within the national and provincial governments was critically important.
- Full Text:
- Date Issued: 2014
Assessing the role of Walter Sisulu University on economic development in King Sabata Dalindyebo (Eastern Cape)
- Authors: Boti, Z T
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11700 , http://hdl.handle.net/10353/d1015138
- Description: This mini-dissertation assesses the role played by Walter Sisulu University in achieving economic development in King Sabata Dalindyebo municipality. The aims of the study were: Assess the role played by Walter Sisulu University in achieving economic development in KSD. Assess the strides and achievements that Walter Sisulu University as an institution for higher learning has achieved in terms of advancing economic development in KSD municipality. In accordance with these aims, an investigation of respondent’s perceptions the role played by WSU was undertaken. The participants were 20 staff members from three faculties and two units in Nelson Mandela Drive campus of Walter Sisulu University. Using purposive sampling to select the research respondents, data was collected. The researcher also used journals, articles and books, both published and unpublished to collect data. A quantitative and qualitative data analysis was used in order to draw conclusions about the strides taken by WSU, and satisfaction of respondents with the existing programmers offered at Walter Sisulu University. Empirical evidence concerning problems with implementation of research initiatives that support community-based research and business research as supported by the mission and vision of the institution has been uncovered. In spite of the clearly articulated mission statement and the vision of this comprehensive university, the research revealed that the institution is lagging behind in delivering its mandate. On the basis of the findings, recommendations for enhancing economic development in KSD were put forward.
- Full Text:
- Date Issued: 2014
- Authors: Boti, Z T
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11700 , http://hdl.handle.net/10353/d1015138
- Description: This mini-dissertation assesses the role played by Walter Sisulu University in achieving economic development in King Sabata Dalindyebo municipality. The aims of the study were: Assess the role played by Walter Sisulu University in achieving economic development in KSD. Assess the strides and achievements that Walter Sisulu University as an institution for higher learning has achieved in terms of advancing economic development in KSD municipality. In accordance with these aims, an investigation of respondent’s perceptions the role played by WSU was undertaken. The participants were 20 staff members from three faculties and two units in Nelson Mandela Drive campus of Walter Sisulu University. Using purposive sampling to select the research respondents, data was collected. The researcher also used journals, articles and books, both published and unpublished to collect data. A quantitative and qualitative data analysis was used in order to draw conclusions about the strides taken by WSU, and satisfaction of respondents with the existing programmers offered at Walter Sisulu University. Empirical evidence concerning problems with implementation of research initiatives that support community-based research and business research as supported by the mission and vision of the institution has been uncovered. In spite of the clearly articulated mission statement and the vision of this comprehensive university, the research revealed that the institution is lagging behind in delivering its mandate. On the basis of the findings, recommendations for enhancing economic development in KSD were put forward.
- Full Text:
- Date Issued: 2014
An assessment of the training of invigilators at Walter Sisulu University
- Authors: Cekiso, Nontuthuzelo
- Date: 2014
- Subjects: Students -- Examinations , Educational tests and measurements -- South Africa -- Eastern Cape , Academic achievement -- South Africa -- Eastern Cape -- Evaluation , Universities and colleges -- South Africa -- Case studies
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/46273 , vital:39542
- Description: The study assessed the training of invigilators at Walter Sisulu University. It covered the period from 2010 to 2011. The purpose of the study was to assess the awareness of invigilators regarding rules and regulations pertaining to their duties; whether there are pertinent differences between invigilators who have been trained and those that have not been trained and investigate the challenges that invigilators face during examinations. Following the literature study on training, a qualitative research methodology was employed in undertaking the empirical study. Through purposive sampling, trained and untrained invigilators as well as some examination section managers were selected for participating in the study. Structured and semi-structured interviews were used for collecting data. The study found that a limited number of trained and untrained invigilators were not aware of the rules and regulations regarding invigilation and this had a negative impact on their work performance. Although the study also found that invigilators were experiencing some challenges during the examination periods, it could not find crucial differences between the trained and untrained invigilators in this regard. The study recommends that the quality of training of invigilators should be improved in order to address the challenges experienced by invigilators and it should include all invigilators.
- Full Text:
- Date Issued: 2014
- Authors: Cekiso, Nontuthuzelo
- Date: 2014
- Subjects: Students -- Examinations , Educational tests and measurements -- South Africa -- Eastern Cape , Academic achievement -- South Africa -- Eastern Cape -- Evaluation , Universities and colleges -- South Africa -- Case studies
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/46273 , vital:39542
- Description: The study assessed the training of invigilators at Walter Sisulu University. It covered the period from 2010 to 2011. The purpose of the study was to assess the awareness of invigilators regarding rules and regulations pertaining to their duties; whether there are pertinent differences between invigilators who have been trained and those that have not been trained and investigate the challenges that invigilators face during examinations. Following the literature study on training, a qualitative research methodology was employed in undertaking the empirical study. Through purposive sampling, trained and untrained invigilators as well as some examination section managers were selected for participating in the study. Structured and semi-structured interviews were used for collecting data. The study found that a limited number of trained and untrained invigilators were not aware of the rules and regulations regarding invigilation and this had a negative impact on their work performance. Although the study also found that invigilators were experiencing some challenges during the examination periods, it could not find crucial differences between the trained and untrained invigilators in this regard. The study recommends that the quality of training of invigilators should be improved in order to address the challenges experienced by invigilators and it should include all invigilators.
- Full Text:
- Date Issued: 2014
An assessment of the challenges faced by the risk management unit in the public sector: the case of the Eastern Cape department of basic education
- Authors: Daniels, Mandisa Julia
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1030 , vital:26520
- Description: The main purpose of the study was to assess the challenges faced by the risk management of the Department of Basic Education in the Eastern Cape Province. The study revealed that the department is faced with challenges ranging from: Poor internal controls, lack of appropriate capacity, non-compliance with management policies, high rate of employment, ineffective performance from the managers and there were no punitive measures applied, no adequate systems in place to identify and disclose irregularities and highly distributed structure where the department failed to demarcate its districts as per local government demarcation. From the analysis of the study, the study reveals that the following legislative frameworks were used in order for risk management in the Department to be performed in an effectively and efficiently manner but the Department failed to receive a positive audit outcome. Just to mention the few are as follow: Public Finance Management Act (Act 1 of 1999), Treasury Regulations, The Constitution of the Country and Risk Management Framework. The Department must speed up the finalization of its organizational structure so as to hire required staff for all sections, speed up the cleaning of data in schools, learners and personnel. It must improve efficiency and effectiveness of systems, process and procedures to achieve a better audit outcome. Training and capacitation of staff must be number one in their agenda. Ensure that systems are in place and have punitive measures to employees who contravene Treasury Regulations. The Department’s plan to reduce the number of districts in the near future must be speed up so as to assist the Department in addressing effective controls, accountability and monitoring.
- Full Text:
- Date Issued: 2014
- Authors: Daniels, Mandisa Julia
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1030 , vital:26520
- Description: The main purpose of the study was to assess the challenges faced by the risk management of the Department of Basic Education in the Eastern Cape Province. The study revealed that the department is faced with challenges ranging from: Poor internal controls, lack of appropriate capacity, non-compliance with management policies, high rate of employment, ineffective performance from the managers and there were no punitive measures applied, no adequate systems in place to identify and disclose irregularities and highly distributed structure where the department failed to demarcate its districts as per local government demarcation. From the analysis of the study, the study reveals that the following legislative frameworks were used in order for risk management in the Department to be performed in an effectively and efficiently manner but the Department failed to receive a positive audit outcome. Just to mention the few are as follow: Public Finance Management Act (Act 1 of 1999), Treasury Regulations, The Constitution of the Country and Risk Management Framework. The Department must speed up the finalization of its organizational structure so as to hire required staff for all sections, speed up the cleaning of data in schools, learners and personnel. It must improve efficiency and effectiveness of systems, process and procedures to achieve a better audit outcome. Training and capacitation of staff must be number one in their agenda. Ensure that systems are in place and have punitive measures to employees who contravene Treasury Regulations. The Department’s plan to reduce the number of districts in the near future must be speed up so as to assist the Department in addressing effective controls, accountability and monitoring.
- Full Text:
- Date Issued: 2014
Factors contributing to national and provincial government debt accumulation in the Eastern Cape
- Authors: Dilika, Zanele Victress
- Date: 2014
- Subjects: Debts, Public -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/6095 , vital:21038
- Description: The research took the form of a qualitative interpretative case study focusing on the study sample of 9 municipal officials responsible for monitoring the payment of government debt as the consumer type. Data was collected through face to face interviews by means of completing the questionnaire based on the responses from the respondent. The study examined the underlying and related causes of non-payment of government debt. The study revealed that municipalities in the Eastern Cape lack support from the other spheres of government in ensuring timeous payments of outstanding debt. Growth in debtors indicated the failure by the municipalities to implement proper debt management processes and the lack of political will to collect debts. The study recommended that municipalities need to waive interest on disputed debt and the debt in that regard be reported on the suspense account to avoid over estimation or debt that might not be recovered in the long run.
- Full Text:
- Date Issued: 2014
- Authors: Dilika, Zanele Victress
- Date: 2014
- Subjects: Debts, Public -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/6095 , vital:21038
- Description: The research took the form of a qualitative interpretative case study focusing on the study sample of 9 municipal officials responsible for monitoring the payment of government debt as the consumer type. Data was collected through face to face interviews by means of completing the questionnaire based on the responses from the respondent. The study examined the underlying and related causes of non-payment of government debt. The study revealed that municipalities in the Eastern Cape lack support from the other spheres of government in ensuring timeous payments of outstanding debt. Growth in debtors indicated the failure by the municipalities to implement proper debt management processes and the lack of political will to collect debts. The study recommended that municipalities need to waive interest on disputed debt and the debt in that regard be reported on the suspense account to avoid over estimation or debt that might not be recovered in the long run.
- Full Text:
- Date Issued: 2014
A survey of youth development projects in the Department of Social Development in the province of the Eastern Cape: a management perspective
- Dliwayo, Mziwodumo Archibald
- Authors: Dliwayo, Mziwodumo Archibald
- Date: 2014
- Subjects: Youth in development -- South Africa -- Eastern Cape , Economic development projects , Youth -- Services for
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/4429 , vital:20600
- Description: The objective of this research is to establish how non-adherence of Amathole District development projects to the Department of Social Development’s Community Development Systems and Operational Manual has contributed to failure of these projects. The background to this research lies in the deliberate policy efforts of the post 1994 democratic dispensation in South Africa to drive development through community-based development approaches. Explicitly pro-poor public policies, development plans and fiscal frameworks were anchored on the concept of community empowerment. The Reconstruction and Development Programme was the first such policy and strategy framework that sought to enshrine the principles of community empowerment and participation. As such, Provincial and Local government are often seen as key strategic drivers of community empowerment initiatives and interventions. South Africa’s governance model is still evolving, but it is clearly committed to local development and service delivery through a decentralised system of government that espouses community involvement. Government strategy has been heavily focused on speed and delivery in order to deal with the historical socio-economic backlogs it inherited. In the focus area of youth development projects, one recognises that poor management has dramatically reduced the effectiveness of many interventions. This research explores how non-adherence of these projects to policy guidelines set out in the Community Development Systems and Operations Manual has contributed to their failure. The research does this by looking at the various management procedures that are supposed to be undertaken during both the initial planning phases and during the subsequent implementation phases of youth development projects. Actual methodologies are compared against this standard. The research is undoubtedly a contribution to the field of strategic management of youth development initiatives which have as their primary intention the reduction of youth unemployment. Research surveys on this topic are limited, and the objective is to enrich the discourse on effective youth projects management practices.
- Full Text:
- Date Issued: 2014
- Authors: Dliwayo, Mziwodumo Archibald
- Date: 2014
- Subjects: Youth in development -- South Africa -- Eastern Cape , Economic development projects , Youth -- Services for
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/4429 , vital:20600
- Description: The objective of this research is to establish how non-adherence of Amathole District development projects to the Department of Social Development’s Community Development Systems and Operational Manual has contributed to failure of these projects. The background to this research lies in the deliberate policy efforts of the post 1994 democratic dispensation in South Africa to drive development through community-based development approaches. Explicitly pro-poor public policies, development plans and fiscal frameworks were anchored on the concept of community empowerment. The Reconstruction and Development Programme was the first such policy and strategy framework that sought to enshrine the principles of community empowerment and participation. As such, Provincial and Local government are often seen as key strategic drivers of community empowerment initiatives and interventions. South Africa’s governance model is still evolving, but it is clearly committed to local development and service delivery through a decentralised system of government that espouses community involvement. Government strategy has been heavily focused on speed and delivery in order to deal with the historical socio-economic backlogs it inherited. In the focus area of youth development projects, one recognises that poor management has dramatically reduced the effectiveness of many interventions. This research explores how non-adherence of these projects to policy guidelines set out in the Community Development Systems and Operations Manual has contributed to their failure. The research does this by looking at the various management procedures that are supposed to be undertaken during both the initial planning phases and during the subsequent implementation phases of youth development projects. Actual methodologies are compared against this standard. The research is undoubtedly a contribution to the field of strategic management of youth development initiatives which have as their primary intention the reduction of youth unemployment. Research surveys on this topic are limited, and the objective is to enrich the discourse on effective youth projects management practices.
- Full Text:
- Date Issued: 2014
An evaluation of selected skills development programmes in the Amathole District Municipality
- Authors: Gadu, Thandiswa Constance
- Date: 2014
- Subjects: Career development -- South Africa -- Amathole District Municipality , Employees -- Training of -- South Africa -- Amathole District Municipality , Employee motivation -- South Africa -- Amathole District Municipality
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8336 , http://hdl.handle.net/10948/d1020587
- Description: Employees joining any institution for the first time are not always performing duties/tasks to the level and standard set by the management of particular organisation. Some candidates perform to their fullest potential after they are inducted. The purpose of skills development act is to assists employers to participate in leadership and development programmes as to enhance the potential of individuals and organizations. Also to encourage employees to use the workplace as an active learning site and provide opportunities to acquire new skills. Human Resource Practitioners play a critical role in the ensuring that employees are capacitated. This study undertook to evaluate selected skills development programmes in the Amathole District Municipality. ADM is challenged in coordinating various skills development programmes due to various reasons such as budget. From the literature study and information gathered from the respondents in this research it became evident that training of employees is key to the improvement of performance. In this regard it is critical that ADM creates means that will mitigate the identified findings in order to improve the performance of personnel. Emailed questionnaires were used as a method of collecting data from the respondents. In this study a qualitative method was used to analyse the data collected from the respondents. Based on the information gathered from the respondents the researcher made findings and formulated recommendations.
- Full Text:
- Date Issued: 2014
- Authors: Gadu, Thandiswa Constance
- Date: 2014
- Subjects: Career development -- South Africa -- Amathole District Municipality , Employees -- Training of -- South Africa -- Amathole District Municipality , Employee motivation -- South Africa -- Amathole District Municipality
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8336 , http://hdl.handle.net/10948/d1020587
- Description: Employees joining any institution for the first time are not always performing duties/tasks to the level and standard set by the management of particular organisation. Some candidates perform to their fullest potential after they are inducted. The purpose of skills development act is to assists employers to participate in leadership and development programmes as to enhance the potential of individuals and organizations. Also to encourage employees to use the workplace as an active learning site and provide opportunities to acquire new skills. Human Resource Practitioners play a critical role in the ensuring that employees are capacitated. This study undertook to evaluate selected skills development programmes in the Amathole District Municipality. ADM is challenged in coordinating various skills development programmes due to various reasons such as budget. From the literature study and information gathered from the respondents in this research it became evident that training of employees is key to the improvement of performance. In this regard it is critical that ADM creates means that will mitigate the identified findings in order to improve the performance of personnel. Emailed questionnaires were used as a method of collecting data from the respondents. In this study a qualitative method was used to analyse the data collected from the respondents. Based on the information gathered from the respondents the researcher made findings and formulated recommendations.
- Full Text:
- Date Issued: 2014
An assessment of financial accountability on social grants at the South African Social Security Agency (SASSA), 2011-2012
- Authors: Gcaza, Xolile
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1206 , vital:26535
- Description: This research assesses the nature and extent of financial accountability on social grants at the South African Social Security Agency (SASSA). With respect to public funds, strategies and mechanisms, including the effectiveness of these strategies, were analysed to ensure whether SASSA was accountable to both the people and the government. Rabrenovic (2009:22) describes financial accountability as an obligation of the government to assure the citizens that money is spent in the best possible and most effective way. The government has to provide answers and justification for its action and regularly inform the public on how it spends the public funds. The extent to which the public-private partnership model adopted by SASSA for social grant management has enhanced financial accountability and yielded the desired outcome has also been tested. Some of the findings were that the problems facing SASSA were the financial constraints that entailed reduction in new programmes, halting infrastructures and the acquisition and filling only of funded posts from the Auditor General of South Africa (AGSA) and the high costs of administering social grants. This study used the qualitative research approach. The researcher used official document reviews because of the sensitivity of the research problem and opted for a desktop research. The documentary sources include SASSA’s annual reports for the period 2011/12. The recommendations were that people should be trained in financial and performance skills and in terms of accountability the accounting officers should account for lack of transgressions and poor performance.
- Full Text:
- Date Issued: 2014
- Authors: Gcaza, Xolile
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1206 , vital:26535
- Description: This research assesses the nature and extent of financial accountability on social grants at the South African Social Security Agency (SASSA). With respect to public funds, strategies and mechanisms, including the effectiveness of these strategies, were analysed to ensure whether SASSA was accountable to both the people and the government. Rabrenovic (2009:22) describes financial accountability as an obligation of the government to assure the citizens that money is spent in the best possible and most effective way. The government has to provide answers and justification for its action and regularly inform the public on how it spends the public funds. The extent to which the public-private partnership model adopted by SASSA for social grant management has enhanced financial accountability and yielded the desired outcome has also been tested. Some of the findings were that the problems facing SASSA were the financial constraints that entailed reduction in new programmes, halting infrastructures and the acquisition and filling only of funded posts from the Auditor General of South Africa (AGSA) and the high costs of administering social grants. This study used the qualitative research approach. The researcher used official document reviews because of the sensitivity of the research problem and opted for a desktop research. The documentary sources include SASSA’s annual reports for the period 2011/12. The recommendations were that people should be trained in financial and performance skills and in terms of accountability the accounting officers should account for lack of transgressions and poor performance.
- Full Text:
- Date Issued: 2014
A critical assessment of the public service commission in fighting corruption in South Africa
- Authors: Gola, Ndumiso Helton
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1078 , vital:26524
- Description: Using a qualitative research design, this study examined the role of the Public Service Commission (PSC) in curbing corruption in the Eastern Cape Province in South Africa. The Public Service Commission is an independent and impartial body create. Using a qualitative research design, this study examined the role of the Public Service Commission (PSC) in curbing corruption in the Eastern Cape Province in South Africa. The Public Service Commission is an independent and impartial body created by the Constitution, in 1996, to enhance excellence in governance within the Public Service by promoting a professional and ethical environment and adding value to a public administration that is accountable, equitable, efficient, effective, corruption-free and responsive to the needs of the people of South Africa. The study used a desktop approach whereby data was collected from books, journals, articles, media reports and surveys done by other scholars. The findings of the study highlighted that corruption is rampant in South Africa in different sectors and departments. Corruption in South Africa has reached epidemic levels and threatens the lives of all South African citizens. The role of the PSC has been found to be weaker and not meeting its role of fighting corruption as there are more failures than successes since its inception. This has been attributed to challenges such as human resources and financial constraints. The study however suggests recommendations which include extension and possible employment of dedicated permanent staff with relevant experience to address their capacity needs.d by the Constitution, in 1996, to enhance excellence in governance within the Public Service by promoting a professional and ethical environment and adding value to a public administration that is accountable, equitable, efficient, effective, corruption-free and responsive to the needs of the people of South Africa. The study used a desktop approach whereby data was collected from books, journals, articles, media reports and surveys done by other scholars. The findings of the study highlighted that corruption is rampant in South Africa in different sectors and departments. Corruption in South Africa has reached epidemic levels and threatens the lives of all South African citizens. The role of the PSC has been found to be weaker and not meeting its role of fighting corruption as there are more failures than successes since its inception. This has been attributed to challenges such as human resources and financial constraints. The study however suggests recommendations which include extension and possible employment of dedicated permanent staff with relevant experience to address their capacity needs.
- Full Text:
- Date Issued: 2014
- Authors: Gola, Ndumiso Helton
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1078 , vital:26524
- Description: Using a qualitative research design, this study examined the role of the Public Service Commission (PSC) in curbing corruption in the Eastern Cape Province in South Africa. The Public Service Commission is an independent and impartial body create. Using a qualitative research design, this study examined the role of the Public Service Commission (PSC) in curbing corruption in the Eastern Cape Province in South Africa. The Public Service Commission is an independent and impartial body created by the Constitution, in 1996, to enhance excellence in governance within the Public Service by promoting a professional and ethical environment and adding value to a public administration that is accountable, equitable, efficient, effective, corruption-free and responsive to the needs of the people of South Africa. The study used a desktop approach whereby data was collected from books, journals, articles, media reports and surveys done by other scholars. The findings of the study highlighted that corruption is rampant in South Africa in different sectors and departments. Corruption in South Africa has reached epidemic levels and threatens the lives of all South African citizens. The role of the PSC has been found to be weaker and not meeting its role of fighting corruption as there are more failures than successes since its inception. This has been attributed to challenges such as human resources and financial constraints. The study however suggests recommendations which include extension and possible employment of dedicated permanent staff with relevant experience to address their capacity needs.d by the Constitution, in 1996, to enhance excellence in governance within the Public Service by promoting a professional and ethical environment and adding value to a public administration that is accountable, equitable, efficient, effective, corruption-free and responsive to the needs of the people of South Africa. The study used a desktop approach whereby data was collected from books, journals, articles, media reports and surveys done by other scholars. The findings of the study highlighted that corruption is rampant in South Africa in different sectors and departments. Corruption in South Africa has reached epidemic levels and threatens the lives of all South African citizens. The role of the PSC has been found to be weaker and not meeting its role of fighting corruption as there are more failures than successes since its inception. This has been attributed to challenges such as human resources and financial constraints. The study however suggests recommendations which include extension and possible employment of dedicated permanent staff with relevant experience to address their capacity needs.
- Full Text:
- Date Issued: 2014
A critical analysis of Public Administration policies and strategies towards assisting child headed household, at Amathole District
- Authors: Gola, Nomathemba Leticia
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11744 , http://hdl.handle.net/10353/d1018523
- Description: The purpose of this study was to critically analyze the impact of Public Policies towards assisting of child headed households with a special focus on those infected and affected by HIV/AIDS at Amathole District. The research was aimed at analyzing the impact, gaps and weaknesses of public Policies towards assisting these children and the challenges they experienced on surviving without an adult figure in their lives. The fieldwork exercise was extracted from desktop, documents, newspapers, publications, journals, public speeches departmental reports. The data was gathered using in-depth interviews. In-depth interviews were the most appropriate research method in this research since it is a means of eliciting relevant and valuable details to be raised in order to understand the coping/survival strategies of child headed households (CHHs). Findings indicate that the governments departments should work together to ascertain government objectives. Older siblings become caregivers to the younger sibling, and shoulder the burden of adopting survival strategies which include doing part time jobs, begging only to mention a few. The social grants and the foster grant also act as a safety net to child headed households.
- Full Text:
- Date Issued: 2014
- Authors: Gola, Nomathemba Leticia
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11744 , http://hdl.handle.net/10353/d1018523
- Description: The purpose of this study was to critically analyze the impact of Public Policies towards assisting of child headed households with a special focus on those infected and affected by HIV/AIDS at Amathole District. The research was aimed at analyzing the impact, gaps and weaknesses of public Policies towards assisting these children and the challenges they experienced on surviving without an adult figure in their lives. The fieldwork exercise was extracted from desktop, documents, newspapers, publications, journals, public speeches departmental reports. The data was gathered using in-depth interviews. In-depth interviews were the most appropriate research method in this research since it is a means of eliciting relevant and valuable details to be raised in order to understand the coping/survival strategies of child headed households (CHHs). Findings indicate that the governments departments should work together to ascertain government objectives. Older siblings become caregivers to the younger sibling, and shoulder the burden of adopting survival strategies which include doing part time jobs, begging only to mention a few. The social grants and the foster grant also act as a safety net to child headed households.
- Full Text:
- Date Issued: 2014
An assessment of local economic development as a mechanism for poverty alleviation: a case study of Blue Crane Route Municipality in Cacadu District Municipality in the Eastern Cape
- Authors: Gqezengele, Ayanda
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11740 , http://hdl.handle.net/10353/d1018517
- Description: Prior to 1991, the development concept and strategy of Local Economic Development (LED) was not part of the development lexicon in South Africa. With the exception of some very limited local government advertising campaigns and the work of NGOs, the concept of locally –based and driven development interventions was an alien one in South African practice. The rigidities of the apartheid state, both in terms of its racial controls and its centralized management of all affairs precluded local development initiatives. What spatial economic development there was, focused on the flawed pre-1991 Regional Industrial Development Programme, which was tainted by failure to promote the former Homelands, corruption and faulty economic logic (Reflections on the Evolving Nature and Prospects of Local Economic Development in South Africa: 1990-2007). The post-apartheid government in its quest to alleviate poverty formulated a number of policies and legislation to guide developmental local government initiatives. Thus local government committed itself to, among others, building local economies and creating jobs for the people. By the end of Apartheid, South Africa’s economy was facing a variety of serious structural problems. The final two decades of the National Party’s regime had been particularly damaging to the economic climate, with stagnant economic growth (the average over the entire period was just 1.7%), declining per capita income (averaging -0.7% annually), increasing unemployment (using the broad definition, up from around 20% at the start of the 1970s to around 30% by 1994) and a spiraling debt problem (under the De Klerk government (1989-1994) alone, debt had increased from less than 3% of GDP to more than 9%, and total government debt more than doubled. Facing this “deep-seated structural crisis”, the government attempted to put together a policy framework that could begin to address the variety of problems being faced both economically and otherwise. The RDP White Paper, presented to Parliament in 1994, identified economic, social, legal, political, moral, cultural and environmental problems that the country faced.
- Full Text:
- Date Issued: 2014
- Authors: Gqezengele, Ayanda
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11740 , http://hdl.handle.net/10353/d1018517
- Description: Prior to 1991, the development concept and strategy of Local Economic Development (LED) was not part of the development lexicon in South Africa. With the exception of some very limited local government advertising campaigns and the work of NGOs, the concept of locally –based and driven development interventions was an alien one in South African practice. The rigidities of the apartheid state, both in terms of its racial controls and its centralized management of all affairs precluded local development initiatives. What spatial economic development there was, focused on the flawed pre-1991 Regional Industrial Development Programme, which was tainted by failure to promote the former Homelands, corruption and faulty economic logic (Reflections on the Evolving Nature and Prospects of Local Economic Development in South Africa: 1990-2007). The post-apartheid government in its quest to alleviate poverty formulated a number of policies and legislation to guide developmental local government initiatives. Thus local government committed itself to, among others, building local economies and creating jobs for the people. By the end of Apartheid, South Africa’s economy was facing a variety of serious structural problems. The final two decades of the National Party’s regime had been particularly damaging to the economic climate, with stagnant economic growth (the average over the entire period was just 1.7%), declining per capita income (averaging -0.7% annually), increasing unemployment (using the broad definition, up from around 20% at the start of the 1970s to around 30% by 1994) and a spiraling debt problem (under the De Klerk government (1989-1994) alone, debt had increased from less than 3% of GDP to more than 9%, and total government debt more than doubled. Facing this “deep-seated structural crisis”, the government attempted to put together a policy framework that could begin to address the variety of problems being faced both economically and otherwise. The RDP White Paper, presented to Parliament in 1994, identified economic, social, legal, political, moral, cultural and environmental problems that the country faced.
- Full Text:
- Date Issued: 2014
An assessment of the role of agricultural projetcs in poverty alleviation at Ngqushwa Local Municipality
- Authors: Guzana, Andile
- Date: 2014
- Subjects: Poverty -- South Africa -- Eastern Cape , Economic development projects -- South Africa -- Eastern Cape , Agricultural development projects
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8328 , http://hdl.handle.net/10948/d1020351
- Description: This study assessed the role of agricultural projects in poverty alleviation at Ngqushwa local municipality. These projects are very important for poverty alleviation and to fight the growing levels of unemployment in the Eastern Cape. Despite the advantages of these projects, there are challenges that impact negatively on the implementation of these projects such as conflict, lack of resources, market failure and these projects are too disconnected. Consequently, the projects do not achieve their intended objectives and there are high levels of dissatisfaction among project members. The study was conducted in two wards of Ngqushwa local municipality, and two projects were selected from each ward and ten members were selected from each project and the total number of a sample for the study was forty project members. The research utilized both qualitative and quantitative approaches. Data was collected through questionnaires, document analysis and observations. The sampling method that was used to select respondents or participants was purposive. The findings of the study indicated that agricultural projects in this area did not bring about any significant reduction in poverty, and they did not bring about any significant economic development. The study also revealed that there was lack of community participation in matters pertaining to community development and lack of support by all relevant stakeholders which resulted in failure at the implementation phase. The researcher also discovered that the poverty alleviation approach was mainly focused on one type of project, other than looking at other avenues to ensure that those who do not have interest in food gardens are given alternative opportunities like cattle farming. In view of these findings, the study recognises a need for empowerment in terms of knowledge and skills, understanding and resource management of agricultural projects. The study thus recommended that community members should be actively involved in community development projects. Additionally, the study recommended for the establishment or formulation of new policies or amendments of the existing policies in order to boost agriculture in rural areas so as to be able to alleviate poverty effectively.
- Full Text:
- Date Issued: 2014
- Authors: Guzana, Andile
- Date: 2014
- Subjects: Poverty -- South Africa -- Eastern Cape , Economic development projects -- South Africa -- Eastern Cape , Agricultural development projects
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8328 , http://hdl.handle.net/10948/d1020351
- Description: This study assessed the role of agricultural projects in poverty alleviation at Ngqushwa local municipality. These projects are very important for poverty alleviation and to fight the growing levels of unemployment in the Eastern Cape. Despite the advantages of these projects, there are challenges that impact negatively on the implementation of these projects such as conflict, lack of resources, market failure and these projects are too disconnected. Consequently, the projects do not achieve their intended objectives and there are high levels of dissatisfaction among project members. The study was conducted in two wards of Ngqushwa local municipality, and two projects were selected from each ward and ten members were selected from each project and the total number of a sample for the study was forty project members. The research utilized both qualitative and quantitative approaches. Data was collected through questionnaires, document analysis and observations. The sampling method that was used to select respondents or participants was purposive. The findings of the study indicated that agricultural projects in this area did not bring about any significant reduction in poverty, and they did not bring about any significant economic development. The study also revealed that there was lack of community participation in matters pertaining to community development and lack of support by all relevant stakeholders which resulted in failure at the implementation phase. The researcher also discovered that the poverty alleviation approach was mainly focused on one type of project, other than looking at other avenues to ensure that those who do not have interest in food gardens are given alternative opportunities like cattle farming. In view of these findings, the study recognises a need for empowerment in terms of knowledge and skills, understanding and resource management of agricultural projects. The study thus recommended that community members should be actively involved in community development projects. Additionally, the study recommended for the establishment or formulation of new policies or amendments of the existing policies in order to boost agriculture in rural areas so as to be able to alleviate poverty effectively.
- Full Text:
- Date Issued: 2014
An assessment of the Nelson Mandela Bay Municipality's local government turnaround strategy : a governance perspective
- Authors: Jakoet-Salie, Amina
- Date: 2014
- Subjects: Public administration -- South Africa -- Nelson Mandela Bay Municipality , Business planning -- South Africa -- Nelson Mandela Bay Municipality , Nelson Mandela Bay Municipality (South Africa) -- Politics and government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8320 , http://hdl.handle.net/10948/d1020143
- Description: This study assessed the Local Government Turnaround Strategy (LGTAS), from a governance perspective, in addressing service delivery challenges in local government, with specific reference to the Nelson Mandela Bay Municipality (NMBM). The research study comprises six chapters. The research is based on the assumption that one of the biggest challenges facing most municipalities in South Africa is lack of universal access to water and electricity, sanitation, refuse removal systems and local economic development. As a result of these challenges, the NMBM has implemented the NMBM Turnaround Strategy so that it can fulfill its constitutional developmental mandate conferred on it by the Constitution of the Republic of South Africa of 1996. The research study provided a brief historical background on the development and transformation of local government in South Africa. This research adopted both the quantitative and qualitative approaches. The purpose of the research study was to describe and explore the 2009 Local Government Turnaround Strategy (LGTAS) with specific reference to the Nelson Mandela Bay Municipality (NMBM). The evaluation of the LGTAS of the NMBM will therefore be fundamentally descriptive, but highly exploratory in nature. The empirical survey was employed for purposes of the study and the interpretation of the research findings were analysed and described. As a metropolitan municipality, the NMBM has been entrenched with a responsibility to promote developmental progression within its locality (Integrated Development Plan: 2007). This research also identified the strengths and the weaknesses of the LGTAS as it is regarded as critical in successful service delivery. It is envisaged that this research will assist the NMBM, and other municipalities’ country-wide, to identify challenges that they are faced with and deal with it accordingly in terms of the objectives identified in the LGTAS. Furthermore, this research study envisages promoting sustainable development within the NMBM as well as improving the efficiency and effectiveness of service delivery that will ensure communities of their well-being and dignity. Various recommendations are presented, based on the findings primarily from the literature review and empirical survey, on how the existing status quo of the NMBM can be changed to enhance service delivery and be aligned to the Batho Pele principles. If these recommendations are adopted, the NMBM will be able to deal more effectively and efficiently with the developmental obstacles it currently faces.
- Full Text:
- Date Issued: 2014
- Authors: Jakoet-Salie, Amina
- Date: 2014
- Subjects: Public administration -- South Africa -- Nelson Mandela Bay Municipality , Business planning -- South Africa -- Nelson Mandela Bay Municipality , Nelson Mandela Bay Municipality (South Africa) -- Politics and government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8320 , http://hdl.handle.net/10948/d1020143
- Description: This study assessed the Local Government Turnaround Strategy (LGTAS), from a governance perspective, in addressing service delivery challenges in local government, with specific reference to the Nelson Mandela Bay Municipality (NMBM). The research study comprises six chapters. The research is based on the assumption that one of the biggest challenges facing most municipalities in South Africa is lack of universal access to water and electricity, sanitation, refuse removal systems and local economic development. As a result of these challenges, the NMBM has implemented the NMBM Turnaround Strategy so that it can fulfill its constitutional developmental mandate conferred on it by the Constitution of the Republic of South Africa of 1996. The research study provided a brief historical background on the development and transformation of local government in South Africa. This research adopted both the quantitative and qualitative approaches. The purpose of the research study was to describe and explore the 2009 Local Government Turnaround Strategy (LGTAS) with specific reference to the Nelson Mandela Bay Municipality (NMBM). The evaluation of the LGTAS of the NMBM will therefore be fundamentally descriptive, but highly exploratory in nature. The empirical survey was employed for purposes of the study and the interpretation of the research findings were analysed and described. As a metropolitan municipality, the NMBM has been entrenched with a responsibility to promote developmental progression within its locality (Integrated Development Plan: 2007). This research also identified the strengths and the weaknesses of the LGTAS as it is regarded as critical in successful service delivery. It is envisaged that this research will assist the NMBM, and other municipalities’ country-wide, to identify challenges that they are faced with and deal with it accordingly in terms of the objectives identified in the LGTAS. Furthermore, this research study envisages promoting sustainable development within the NMBM as well as improving the efficiency and effectiveness of service delivery that will ensure communities of their well-being and dignity. Various recommendations are presented, based on the findings primarily from the literature review and empirical survey, on how the existing status quo of the NMBM can be changed to enhance service delivery and be aligned to the Batho Pele principles. If these recommendations are adopted, the NMBM will be able to deal more effectively and efficiently with the developmental obstacles it currently faces.
- Full Text:
- Date Issued: 2014
An evaluation of the ward committee system as a mechanism for enhancing service delivery in the City of Cape Town Metropolitan Municipality : a case study of Du Noon, ward 104
- Authors: Jikeka, Sisa
- Date: 2014
- Subjects: Public administration -- South Africa -- Cape Town , Citizens' associations -- South Africa -- Cape Town , Government accountability -- South Africa -- Cape Town
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8341 , http://hdl.handle.net/10948/d1020636
- Description: Since the adoption of the Constitution of the Republic of South Africa, 1996, which identified the three spheres of government as distinctive, interrelated and interdependent, the local government sphere has been perceived in many parts of the country to be failing to fulfil its mandate of delivering essential basic services to local communities. The mandate of the South African local sphere of government has been to provide a developmental and accountable local government and to ensure provision of services to communities in a sustainable manner. As a key developmental agent, local government is obliged by the Constitution of the Republic of South Africa 1996 to develop a culture of municipal governance that encourage and create conditions for the local community to participate in the affairs of the municipality. In this regard, ward committees have been introduced to municipalities as community structures to play a critical role in linking and informing the municipalities about the needs, aspirations and challenges of their communities. In adherence to national legislation, such as the Local Government: Municipal Structures Act 117 (Act117 of 1998) and the Local Government: Municipal Systems Act 2000 (Act 32 of 2000), the City of Cape Town Metropolitan Municipality established advisory structures in the form of ward committees throughout its area of jurisdiction to advise the municipal council on any matter within the council’s competence. As a representative structure of the community the ward committee is expected to serve as a link between the council and the community and for this purpose articulates community needs and aspirations to better the living standards of the community. Despite the stated objectives of ward committees, the Du Noon area has been identified by City of Cape Town Metropolitan Municipality IDP: 2012-2017 as the ward with backlogs in infrastructure and service delivery. This study evaluates the extent at which the Du Noon ward committee (Ward 104) is enhancing service delivery in its area of jurisdiction. A sequential use of mixed methods was preferred, since quantitative and qualitative research methods were found to be complementary rather than opposed approaches. Using both obtrusive and unobtrusive collection procedures, the methods employed proofed practically useful. To this end, the study sought to examine extent at which the Du Noon ward committee is enhancing service delivery in its area of jurisdiction. The study further attempted to suggest practical techniques of bringing a resolve to the challenges faced by the ward committee in as far as providing effective and efficient service delivery to the community without fail.
- Full Text:
- Date Issued: 2014
- Authors: Jikeka, Sisa
- Date: 2014
- Subjects: Public administration -- South Africa -- Cape Town , Citizens' associations -- South Africa -- Cape Town , Government accountability -- South Africa -- Cape Town
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8341 , http://hdl.handle.net/10948/d1020636
- Description: Since the adoption of the Constitution of the Republic of South Africa, 1996, which identified the three spheres of government as distinctive, interrelated and interdependent, the local government sphere has been perceived in many parts of the country to be failing to fulfil its mandate of delivering essential basic services to local communities. The mandate of the South African local sphere of government has been to provide a developmental and accountable local government and to ensure provision of services to communities in a sustainable manner. As a key developmental agent, local government is obliged by the Constitution of the Republic of South Africa 1996 to develop a culture of municipal governance that encourage and create conditions for the local community to participate in the affairs of the municipality. In this regard, ward committees have been introduced to municipalities as community structures to play a critical role in linking and informing the municipalities about the needs, aspirations and challenges of their communities. In adherence to national legislation, such as the Local Government: Municipal Structures Act 117 (Act117 of 1998) and the Local Government: Municipal Systems Act 2000 (Act 32 of 2000), the City of Cape Town Metropolitan Municipality established advisory structures in the form of ward committees throughout its area of jurisdiction to advise the municipal council on any matter within the council’s competence. As a representative structure of the community the ward committee is expected to serve as a link between the council and the community and for this purpose articulates community needs and aspirations to better the living standards of the community. Despite the stated objectives of ward committees, the Du Noon area has been identified by City of Cape Town Metropolitan Municipality IDP: 2012-2017 as the ward with backlogs in infrastructure and service delivery. This study evaluates the extent at which the Du Noon ward committee (Ward 104) is enhancing service delivery in its area of jurisdiction. A sequential use of mixed methods was preferred, since quantitative and qualitative research methods were found to be complementary rather than opposed approaches. Using both obtrusive and unobtrusive collection procedures, the methods employed proofed practically useful. To this end, the study sought to examine extent at which the Du Noon ward committee is enhancing service delivery in its area of jurisdiction. The study further attempted to suggest practical techniques of bringing a resolve to the challenges faced by the ward committee in as far as providing effective and efficient service delivery to the community without fail.
- Full Text:
- Date Issued: 2014
Exploring Community Participation in Decision-Making Processes in Lainya County, South Sudan
- Authors: John, Awate Esther
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11707 , http://hdl.handle.net/10353/d1015206
- Description: Community participation has no single definition, but in simple terms it can be defined as a process of empowering the community or citizens by involving them in decision-making processes at all levels of government being from County, Payam and Bomas on all issues of concern that affect them politically, socially and economically. The main aim of this study is to investigate and identify the nature of and extent to which communities are given opportunities to participate in decision-making processes for effective service delivery in Lainya County. The main objectives of the study were to identify the obstacles to community participation in decision-making processes and how communities can be encouraged to participate effectively in decision-making, to meet their needs and interests. It further examines the extent to which communities play a role in promoting effective service delivery through participating in decision-making processes in Lainya County South Sudan. In this study, interviews, focus group discussions and observations were used as the main instruments for data collection on the issue of community participation as a tool for effective service delivery in Lainya County. These instruments are used to determine the extent to which communities are involved in decision-making processes to meet their needs and interests for effective service delivery. Data was collected from County officials comprising of Administrators, Chiefs, Women Associations Youth Associations and opinion leaders using both structured and unstructured interviews, focus group discussions and observations. Emerging from the study is that community participation is an integral part of the County developmental planning process. The study findings suggest that, public meetings, hearings, community workshops and seminars were the main mechanisms for community participation being used by the administrators. The study therefore, recommended among other things that; community participation be encouraged to promote community involvement in decision-making processes for effective service delivery. It also recommended that community participation and involvement be encouraged to initiate community development as it enhances program sustainability and ownership. The study further recommended that the top-down approach to decision making be replaced by bottom-up approaches, which emphasizes seeking communities’ ideas first before any developmental plans take place or are implemented. This study will significantly contribute to effective service delivery in Lainya County in the Republic of South Sudan.
- Full Text:
- Date Issued: 2014
- Authors: John, Awate Esther
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11707 , http://hdl.handle.net/10353/d1015206
- Description: Community participation has no single definition, but in simple terms it can be defined as a process of empowering the community or citizens by involving them in decision-making processes at all levels of government being from County, Payam and Bomas on all issues of concern that affect them politically, socially and economically. The main aim of this study is to investigate and identify the nature of and extent to which communities are given opportunities to participate in decision-making processes for effective service delivery in Lainya County. The main objectives of the study were to identify the obstacles to community participation in decision-making processes and how communities can be encouraged to participate effectively in decision-making, to meet their needs and interests. It further examines the extent to which communities play a role in promoting effective service delivery through participating in decision-making processes in Lainya County South Sudan. In this study, interviews, focus group discussions and observations were used as the main instruments for data collection on the issue of community participation as a tool for effective service delivery in Lainya County. These instruments are used to determine the extent to which communities are involved in decision-making processes to meet their needs and interests for effective service delivery. Data was collected from County officials comprising of Administrators, Chiefs, Women Associations Youth Associations and opinion leaders using both structured and unstructured interviews, focus group discussions and observations. Emerging from the study is that community participation is an integral part of the County developmental planning process. The study findings suggest that, public meetings, hearings, community workshops and seminars were the main mechanisms for community participation being used by the administrators. The study therefore, recommended among other things that; community participation be encouraged to promote community involvement in decision-making processes for effective service delivery. It also recommended that community participation and involvement be encouraged to initiate community development as it enhances program sustainability and ownership. The study further recommended that the top-down approach to decision making be replaced by bottom-up approaches, which emphasizes seeking communities’ ideas first before any developmental plans take place or are implemented. This study will significantly contribute to effective service delivery in Lainya County in the Republic of South Sudan.
- Full Text:
- Date Issued: 2014
An assessment of training needs for school governing bodies in selected Eastern Cape schools
- Authors: Kauleza, Bongeka Nosisi
- Date: 2014
- Subjects: School management and organization -- South Africa -- Eastern Cape School boards -- South Africa -- Eastern Cape , Educational leadership
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/47765 , vital:40370
- Description: This research set out to assess the training needs for school governing bodies selected from Eastern Cape Schools. The study focuses in three schools in the Mthatha District. The research methodology, which was employed, can be described as qualitative, exploratory and descriptive in nature. Data was collected by means of interviews, which involved chairpersons, secretaries, learners, educators, non- teaching staff, treasurers and principals as ex-officio members. Analysis of data has revealed that the effort made by Department of Education to provide training of SGBs is inadequate to address the complex problems experienced by the SGBs. There are a number of factors such as illiteracy, low level of education, the language used during interviewing processes and term of office of governing body members that contribute to inadequacy of training of school governing bodies. It is therefore recommended that the intensified SGB development training for SGBs should be provided and further research be undertaken regarding the training needs of SGBs.
- Full Text:
- Date Issued: 2014
- Authors: Kauleza, Bongeka Nosisi
- Date: 2014
- Subjects: School management and organization -- South Africa -- Eastern Cape School boards -- South Africa -- Eastern Cape , Educational leadership
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/47765 , vital:40370
- Description: This research set out to assess the training needs for school governing bodies selected from Eastern Cape Schools. The study focuses in three schools in the Mthatha District. The research methodology, which was employed, can be described as qualitative, exploratory and descriptive in nature. Data was collected by means of interviews, which involved chairpersons, secretaries, learners, educators, non- teaching staff, treasurers and principals as ex-officio members. Analysis of data has revealed that the effort made by Department of Education to provide training of SGBs is inadequate to address the complex problems experienced by the SGBs. There are a number of factors such as illiteracy, low level of education, the language used during interviewing processes and term of office of governing body members that contribute to inadequacy of training of school governing bodies. It is therefore recommended that the intensified SGB development training for SGBs should be provided and further research be undertaken regarding the training needs of SGBs.
- Full Text:
- Date Issued: 2014
The role of local government in the basic education system: the case of the Eastern Cape Province
- Authors: Kivedo, Desmond
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1037 , vital:26521
- Description: The purpose of this study was to determine the role Local Government can play in the Department of Basic Education with the aim of addressing the enormous challenges faced by the Department of Basic Education with specific reference to the Province of the Eastern Cape. Currently the Department of Education in the Eastern Cape gets regular media coverage for the wrong reasons. Problems highlighted by the media normally include the following; over-crowded classrooms; mud schools; lack of ablution facilities at schools; delays in delivery of text books and stationary; shortage of teachers; unpaid teachers and the bungles with school transport and school nutrition programmes. Currently the National Government and Provincial Government have jurisdiction over basic education. An in-depth literature study was conducted in order to get insight in the Department of Basic Education in the Eastern Cape with its numerous problems and challenges that are crippling education in the province. The researcher also deemed it necessary to conduct an in-depth literature study on Local Government’s role in the education system in other countries e.g. USA, Wales, Great Britain and Nigeria where education is managed and financed by Local Government. Empirical studies were done through face-to-face interviews with the sample population from school principals, teachers, education specialists, administration officials and parents serving on School Governing Bodies in the Nelson Mandela Bay Metropole. The findings of the study suggested that Local Government is not yet in a favourable position to control the entire Department of Basic Education, although certain functions can be shifted to Local Government e.g. school transport, school nutrition programme; teachers’ salaries. The general feeling is that councilors at Local Government level are more likely to be aware of and sympathetic to the needs of their communities than Ministers and MEC’s. Through the relevant data the researcher has drawn certain conclusions and recommendations were made to alleviate the plight of education in the Province of the Eastern Cape.
- Full Text:
- Date Issued: 2014
- Authors: Kivedo, Desmond
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1037 , vital:26521
- Description: The purpose of this study was to determine the role Local Government can play in the Department of Basic Education with the aim of addressing the enormous challenges faced by the Department of Basic Education with specific reference to the Province of the Eastern Cape. Currently the Department of Education in the Eastern Cape gets regular media coverage for the wrong reasons. Problems highlighted by the media normally include the following; over-crowded classrooms; mud schools; lack of ablution facilities at schools; delays in delivery of text books and stationary; shortage of teachers; unpaid teachers and the bungles with school transport and school nutrition programmes. Currently the National Government and Provincial Government have jurisdiction over basic education. An in-depth literature study was conducted in order to get insight in the Department of Basic Education in the Eastern Cape with its numerous problems and challenges that are crippling education in the province. The researcher also deemed it necessary to conduct an in-depth literature study on Local Government’s role in the education system in other countries e.g. USA, Wales, Great Britain and Nigeria where education is managed and financed by Local Government. Empirical studies were done through face-to-face interviews with the sample population from school principals, teachers, education specialists, administration officials and parents serving on School Governing Bodies in the Nelson Mandela Bay Metropole. The findings of the study suggested that Local Government is not yet in a favourable position to control the entire Department of Basic Education, although certain functions can be shifted to Local Government e.g. school transport, school nutrition programme; teachers’ salaries. The general feeling is that councilors at Local Government level are more likely to be aware of and sympathetic to the needs of their communities than Ministers and MEC’s. Through the relevant data the researcher has drawn certain conclusions and recommendations were made to alleviate the plight of education in the Province of the Eastern Cape.
- Full Text:
- Date Issued: 2014
The impact of the Local Economic Development (LED) implementation on socio-economic environments in Intsika local municipality
- Authors: Koyo, Mxolisi
- Date: 2014
- Subjects: Economic development -- South Africa -- Eastern Cape Rural development -- South Africa -- Eastern Cape Sustainable development -- South Africa -- Eastern Cape Municipal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1591 , vital:27481
- Description: Local Economic Development has (LED) become essential in the ever changing global economy. It is seen as a sustainable substitute to traditional development approaches in a dynamic global environment characterised by the emergence of local political players and territorial governance. The research investigated to what extent the implementation of Local Economic Development strategies have turn to be necessary and viable in improving the social and economic state of people in lntsika Yethu Local Municipality. The population for the study was council employees, the mayoral committee and councillors of the lntsika Yethu Local Municipality. The study unity was limited to lntsika Yethu Municipal area. Convenience sampling method or theoretical sampling method was used for the sampling purposes. A self-administered questionnaire was used for data collection. Data was gathered through the completion of the questionnaire and through focus group interviews using the same set of questions in the questionnaire.
- Full Text: false
- Date Issued: 2014
- Authors: Koyo, Mxolisi
- Date: 2014
- Subjects: Economic development -- South Africa -- Eastern Cape Rural development -- South Africa -- Eastern Cape Sustainable development -- South Africa -- Eastern Cape Municipal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1591 , vital:27481
- Description: Local Economic Development has (LED) become essential in the ever changing global economy. It is seen as a sustainable substitute to traditional development approaches in a dynamic global environment characterised by the emergence of local political players and territorial governance. The research investigated to what extent the implementation of Local Economic Development strategies have turn to be necessary and viable in improving the social and economic state of people in lntsika Yethu Local Municipality. The population for the study was council employees, the mayoral committee and councillors of the lntsika Yethu Local Municipality. The study unity was limited to lntsika Yethu Municipal area. Convenience sampling method or theoretical sampling method was used for the sampling purposes. A self-administered questionnaire was used for data collection. Data was gathered through the completion of the questionnaire and through focus group interviews using the same set of questions in the questionnaire.
- Full Text: false
- Date Issued: 2014