Job satisfaction and workplace stress of public service staff in the Eastern and Western Cape of South Africa
- De Koning, Divan, Van Niekerk, Roelf
- Authors: De Koning, Divan , Van Niekerk, Roelf
- Date: 2019
- Subjects: Job stress , Job satisfaction -- South Africa -- Eastern Cape Job satisfaction -- South Africa -- Western Cape. Public service employment -- South Africa -- Eastern Cape Public service employment -- South Africa -- Western Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/39414 , vital:35244
- Description: The aim of the study was to measure and explore the job satisfaction and workplace stress levels of public service staff within the Eastern and Western Cape of South Africa, as well as to establish the extent of the relationship between the areas of job satisfaction and workplace stress. The measure was predominantly administered to staff that the researcher came into contact with as a result of psychometric assessments that their employer required them to complete. The researcher facilitated the role of a service provider to the public service entities and utilised this opportunity to encourage staff to complete the measure. The measure covered five job satisfaction and seven workplace stress variables. 230 staff members completed the measure of which 170 was deemed to be useable. A quantitative study thereby enabling the investigation into the potential sources of job dissatisfaction and workplace stress was conducted. Eight hypotheses had been formulated in order to facilitate the comparisons and had been informed by prior research. The quantitative analysis established that both of the sections in the measure (job satisfaction and workplace stress) averaged Cronbach’s alphas in excess of .60 for the 12 variables measured, this, therefore, exceeded the minimum benchmark that had been set for the study. As such, the measures were considered to be appropriate measures of their respective constructs. Staff were most satisfied with the hours that they worked and least satisfied with their opportunities for promotion. Staff experienced the least amount of stress related to bullying at work and experienced the most stress related to the intensity with which they were expected to work. A moderate relationship between workplace stress and job satisfaction was identified along with strong relationships between the factors of, managerial support and work relationships; managerial support and work activities; and between role and work activities. Moderate support was found for hypothesis six which referred to the relationships between job satisfaction and age. The study aided in enhancing insight into the causes of workplace stress and job dissatisfaction within public service in South Africa and can serve as a basis for future studies into the public service industry.
- Full Text:
- Date Issued: 2019
- Authors: De Koning, Divan , Van Niekerk, Roelf
- Date: 2019
- Subjects: Job stress , Job satisfaction -- South Africa -- Eastern Cape Job satisfaction -- South Africa -- Western Cape. Public service employment -- South Africa -- Eastern Cape Public service employment -- South Africa -- Western Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/39414 , vital:35244
- Description: The aim of the study was to measure and explore the job satisfaction and workplace stress levels of public service staff within the Eastern and Western Cape of South Africa, as well as to establish the extent of the relationship between the areas of job satisfaction and workplace stress. The measure was predominantly administered to staff that the researcher came into contact with as a result of psychometric assessments that their employer required them to complete. The researcher facilitated the role of a service provider to the public service entities and utilised this opportunity to encourage staff to complete the measure. The measure covered five job satisfaction and seven workplace stress variables. 230 staff members completed the measure of which 170 was deemed to be useable. A quantitative study thereby enabling the investigation into the potential sources of job dissatisfaction and workplace stress was conducted. Eight hypotheses had been formulated in order to facilitate the comparisons and had been informed by prior research. The quantitative analysis established that both of the sections in the measure (job satisfaction and workplace stress) averaged Cronbach’s alphas in excess of .60 for the 12 variables measured, this, therefore, exceeded the minimum benchmark that had been set for the study. As such, the measures were considered to be appropriate measures of their respective constructs. Staff were most satisfied with the hours that they worked and least satisfied with their opportunities for promotion. Staff experienced the least amount of stress related to bullying at work and experienced the most stress related to the intensity with which they were expected to work. A moderate relationship between workplace stress and job satisfaction was identified along with strong relationships between the factors of, managerial support and work relationships; managerial support and work activities; and between role and work activities. Moderate support was found for hypothesis six which referred to the relationships between job satisfaction and age. The study aided in enhancing insight into the causes of workplace stress and job dissatisfaction within public service in South Africa and can serve as a basis for future studies into the public service industry.
- Full Text:
- Date Issued: 2019
Psychopathology: PSY 511
- Van Niekerk, Roelf, Young, Charles
- Authors: Van Niekerk, Roelf , Young, Charles
- Date: 2010-06
- Language: English
- Type: Examination paper
- Identifier: vital:18034 , http://hdl.handle.net/10353/d1010618
- Description: Psychopathology: PSY 511, examination June 2010.
- Full Text: false
- Date Issued: 2010-06
- Authors: Van Niekerk, Roelf , Young, Charles
- Date: 2010-06
- Language: English
- Type: Examination paper
- Identifier: vital:18034 , http://hdl.handle.net/10353/d1010618
- Description: Psychopathology: PSY 511, examination June 2010.
- Full Text: false
- Date Issued: 2010-06
Economic responsiveness in organisational psychology curricula
- Authors: Van Niekerk, Roelf
- Date: 2009
- Subjects: Psychology, Industrial -- Study and teaching (Higher) -- South Africa Universities and colleges -- Curricula -- South Africa College graduates -- Employment -- South Africa
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:1319 , http://hdl.handle.net/10962/d1003952
- Description: This study focused on a topic at the intersection of two contexts, namely curriculum responsiveness and industrial/organisational psychology (IOP). The rationale for this study is based on two considerations. Firstly, a review of the IOP curricula offered at ten prominent South African universities revealed little overlap. This suggests that academic departments are not guided by shared principles when they implement decisions about the content or sequencing of curriculum content. Secondly, the Department of Education urges academics to design curricula that are relevant and responsive to contemporary conditions. These two considerations motivated the investigation of the following research question: What key performance areas (KPAs) do employers specify when they advertise positions suitable for IOP graduates? The investigation had two aims, namely (a) to systematically analyse the KPAs specified in job advertisements and (b) to compile KPA templates that may be used by IOP departments who wish to revise or transform their curricula. The research design of this study has five characteristics, namely that it is: (a) qualitative, (b) naturalistic, (c), descriptive, (d) applied, and (e) strategic. The study employed a purposive sampling strategy that involved the collection of documentary data (job advertisements aimed at recruiting IOP graduates) over a 52-week period (N=1115). The data was content analysed by means of a six-step documentary analysis method. Specific strategies were employed to enhance the validity of the findings. These strategies focused on credibility, transferability, dependability, and confirmability. Similarly, the ethical standing of the investigation was promoted by addressing four considerations, namely autonomy and respect for dignity, non-maleficence, beneficence, and justice. The data analysis procedure produced comprehensive and detailed qualitative descriptions of (a) 21 occupational categories, (b) 4070 KPA themes and (c) 84 KPA clusters. In addition, the number of occupational categories, KPA themes and KPA clusters were recorded and interpreted. In addition, the data analysis procedure produced comprehensive KPA templates that IOP departments may find useful. The templates reflect the KPAs specified by advertisements aimed at recruiting IOP graduates for a range of occupational categories and were designed to be used as benchmarks against which the economic responsiveness of curricula can be compared.
- Full Text:
- Date Issued: 2009
- Authors: Van Niekerk, Roelf
- Date: 2009
- Subjects: Psychology, Industrial -- Study and teaching (Higher) -- South Africa Universities and colleges -- Curricula -- South Africa College graduates -- Employment -- South Africa
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:1319 , http://hdl.handle.net/10962/d1003952
- Description: This study focused on a topic at the intersection of two contexts, namely curriculum responsiveness and industrial/organisational psychology (IOP). The rationale for this study is based on two considerations. Firstly, a review of the IOP curricula offered at ten prominent South African universities revealed little overlap. This suggests that academic departments are not guided by shared principles when they implement decisions about the content or sequencing of curriculum content. Secondly, the Department of Education urges academics to design curricula that are relevant and responsive to contemporary conditions. These two considerations motivated the investigation of the following research question: What key performance areas (KPAs) do employers specify when they advertise positions suitable for IOP graduates? The investigation had two aims, namely (a) to systematically analyse the KPAs specified in job advertisements and (b) to compile KPA templates that may be used by IOP departments who wish to revise or transform their curricula. The research design of this study has five characteristics, namely that it is: (a) qualitative, (b) naturalistic, (c), descriptive, (d) applied, and (e) strategic. The study employed a purposive sampling strategy that involved the collection of documentary data (job advertisements aimed at recruiting IOP graduates) over a 52-week period (N=1115). The data was content analysed by means of a six-step documentary analysis method. Specific strategies were employed to enhance the validity of the findings. These strategies focused on credibility, transferability, dependability, and confirmability. Similarly, the ethical standing of the investigation was promoted by addressing four considerations, namely autonomy and respect for dignity, non-maleficence, beneficence, and justice. The data analysis procedure produced comprehensive and detailed qualitative descriptions of (a) 21 occupational categories, (b) 4070 KPA themes and (c) 84 KPA clusters. In addition, the number of occupational categories, KPA themes and KPA clusters were recorded and interpreted. In addition, the data analysis procedure produced comprehensive KPA templates that IOP departments may find useful. The templates reflect the KPAs specified by advertisements aimed at recruiting IOP graduates for a range of occupational categories and were designed to be used as benchmarks against which the economic responsiveness of curricula can be compared.
- Full Text:
- Date Issued: 2009
Psychobiographical perspectives on the development and manifestation of extraordinary human achievements
- Authors: Van Niekerk, Roelf
- Subjects: Psychology -- Biographical methods , Social psychology , f-sa
- Language: English
- Type: text , Lectures
- Identifier: http://hdl.handle.net/10948/53211 , vital:45050
- Description: Psychobiographical research has several characteristic features. Firstly, it is an interdisciplinary approach that uses contributions and perspectives from several scientific disciplines (for example, business science, economics, psychology, political science) and the humanities (for example, history, philosophy, sociology, and religion/spirituality). Secondly, it typically approaches life stories from a longitudinal perspective. Thirdly, psychobiographical research comprises in-depth studies of extraordinary individuals in the contexts in which they made their contributions. Fourthly, psychobiographical research does not afford anonymity or 2 | P a g e confidentiality to participants. Instead, it requires that profiled leaders be identified by name. Fifthly, psychobiographical profiling employs indirect methods to analyse the development or characteristics of individuals. Usually, extensive use is made of biographical material available in the public domain and originally compiled by biographers, journalists, or researchers. This material is not collected primarily to solve a scientific problem, but rather to answer questions and describe phenomena that are inherently important, particularly from psychological and historical perspectives. Lastly, psychobiographical research often focuses on completed lives (Van Niekerk, 2007).
- Full Text:
- Authors: Van Niekerk, Roelf
- Subjects: Psychology -- Biographical methods , Social psychology , f-sa
- Language: English
- Type: text , Lectures
- Identifier: http://hdl.handle.net/10948/53211 , vital:45050
- Description: Psychobiographical research has several characteristic features. Firstly, it is an interdisciplinary approach that uses contributions and perspectives from several scientific disciplines (for example, business science, economics, psychology, political science) and the humanities (for example, history, philosophy, sociology, and religion/spirituality). Secondly, it typically approaches life stories from a longitudinal perspective. Thirdly, psychobiographical research comprises in-depth studies of extraordinary individuals in the contexts in which they made their contributions. Fourthly, psychobiographical research does not afford anonymity or 2 | P a g e confidentiality to participants. Instead, it requires that profiled leaders be identified by name. Fifthly, psychobiographical profiling employs indirect methods to analyse the development or characteristics of individuals. Usually, extensive use is made of biographical material available in the public domain and originally compiled by biographers, journalists, or researchers. This material is not collected primarily to solve a scientific problem, but rather to answer questions and describe phenomena that are inherently important, particularly from psychological and historical perspectives. Lastly, psychobiographical research often focuses on completed lives (Van Niekerk, 2007).
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