Disability and sexuality in Makhanda, in the Eastern Cape: a comparative exploration of how black queer physically disabled individuals vs heterosexual physically disabled individuals negotiate their sexualities
- Authors: Mzondo, Sinokuhle
- Date: 2024-10-11
- Subjects: Sexual minorities South Africa Makhanda , College students with disabilities Sexual behavior , People with disabilities , Race discrimination , College students with disabilities Social conditions , Discrimination against people with disabilities
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/466240 , vital:76710
- Description: The study aimed to comparatively explore the sexualities of queer disabled people and heterosexual disabled people. The objectives of the study were to comparatively explore their negotiation of romantic and sexual lives, comparatively explore the construction of sexual identities that intersect with disability, and offer an understanding of how both groups experience other people’s perceptions of their identities. The social model of disability and queer theory were used to guide the study. The study was qualitative in nature. In-depth, semi-structured interviews were used to collect data. Three queer disabled and five heterosexual disabled individuals were interviewed. Thematic analysis methods were used to analyse the data. The findings of the study revealed how disability affected the romantic and sexual lives of the participants – both queer and heterosexual; their experience of others’ perceptions of their identities, how they grew up with disabilities, how they adapted to their acquired disabilities, and the construction of their sexual identities. , Thesis (MSocSci) -- Faculty of Humanities, Sociology, 2024
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- Authors: Mzondo, Sinokuhle
- Date: 2024-10-11
- Subjects: Sexual minorities South Africa Makhanda , College students with disabilities Sexual behavior , People with disabilities , Race discrimination , College students with disabilities Social conditions , Discrimination against people with disabilities
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/466240 , vital:76710
- Description: The study aimed to comparatively explore the sexualities of queer disabled people and heterosexual disabled people. The objectives of the study were to comparatively explore their negotiation of romantic and sexual lives, comparatively explore the construction of sexual identities that intersect with disability, and offer an understanding of how both groups experience other people’s perceptions of their identities. The social model of disability and queer theory were used to guide the study. The study was qualitative in nature. In-depth, semi-structured interviews were used to collect data. Three queer disabled and five heterosexual disabled individuals were interviewed. Thematic analysis methods were used to analyse the data. The findings of the study revealed how disability affected the romantic and sexual lives of the participants – both queer and heterosexual; their experience of others’ perceptions of their identities, how they grew up with disabilities, how they adapted to their acquired disabilities, and the construction of their sexual identities. , Thesis (MSocSci) -- Faculty of Humanities, Sociology, 2024
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Exploring the experiences of female nurses on emotional labour and the labour process in the public healthcare sector in eThekwini municipality, KwaZulu-Natal
- Authors: Plaatjies, Kinnie
- Date: 2024-10-11
- Subjects: Nurses Employment South Africa KwaZulu-Natal , Work environment Psychological aspects , Emotional labor , Public health nursing South Africa KwaZulu-Natal , Labor policy South Africa
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/466165 , vital:76703
- Description: The dissertation explores female nurses’ experiences of emotional labour and labour process concerning their interactions and relationships with management, doctors, and patients at their workplace. This paper introduces some key concepts of the labour process theory in exploring emotional labour in the workplace contributing to the emotional labour process. Moreover, the study was conducted in KwaZulu-Natal’s public healthcare sector, focusing on female nurses with a working experience of four years and above. The dissertation used a qualitative method, semi-structured in-depth interviews, and a schedule technique to gather data. The research was analysed using thematic analysis and was assessed in line with the objectives of the dissertation. The nursing profession requires positive displays of emotions and characteristics such as smiling, compassion, being kind and caring. The findings show that gender plays a role in the nurse-patient interaction and nurses feel undermined by some professional doctors and respected by student doctors. Whilst the nurse-nurse manager relationship is viewed positively. Further findings show that nurses experience harsh working conditions such as long working hours and low wages that leave them dissatisfied. However, nurses are motivated by their contribution to improving their patients’ health, which keeps them committed to their jobs and produces good performance. In addition, nurses experience managerial control and concerns of power dynamics are revealed but they have also had agency to resist through strikes and individually. Although emotional labour is a requirement in the nursing profession, nurses are found to experience consequences such as stress and anxiety. , Thesis (MSocSci) -- Faculty of Humanities, Sociology, 2024
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- Authors: Plaatjies, Kinnie
- Date: 2024-10-11
- Subjects: Nurses Employment South Africa KwaZulu-Natal , Work environment Psychological aspects , Emotional labor , Public health nursing South Africa KwaZulu-Natal , Labor policy South Africa
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/466165 , vital:76703
- Description: The dissertation explores female nurses’ experiences of emotional labour and labour process concerning their interactions and relationships with management, doctors, and patients at their workplace. This paper introduces some key concepts of the labour process theory in exploring emotional labour in the workplace contributing to the emotional labour process. Moreover, the study was conducted in KwaZulu-Natal’s public healthcare sector, focusing on female nurses with a working experience of four years and above. The dissertation used a qualitative method, semi-structured in-depth interviews, and a schedule technique to gather data. The research was analysed using thematic analysis and was assessed in line with the objectives of the dissertation. The nursing profession requires positive displays of emotions and characteristics such as smiling, compassion, being kind and caring. The findings show that gender plays a role in the nurse-patient interaction and nurses feel undermined by some professional doctors and respected by student doctors. Whilst the nurse-nurse manager relationship is viewed positively. Further findings show that nurses experience harsh working conditions such as long working hours and low wages that leave them dissatisfied. However, nurses are motivated by their contribution to improving their patients’ health, which keeps them committed to their jobs and produces good performance. In addition, nurses experience managerial control and concerns of power dynamics are revealed but they have also had agency to resist through strikes and individually. Although emotional labour is a requirement in the nursing profession, nurses are found to experience consequences such as stress and anxiety. , Thesis (MSocSci) -- Faculty of Humanities, Sociology, 2024
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Every gig counts: understanding the livelihood strategies of Zimbabwean platform food delivery workers in Makhanda, Eastern Cape
- Authors: Mwansa, Kombe
- Date: 2023-10-13
- Subjects: Gig economy South Africa Makhanda , Food delivery services South Africa Makhanda , Zimbabweans South Africa , Immigrants Social conditions , Self-reliant living , Sustainable livelihood
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/425193 , vital:72218
- Description: Zimbabweans are often faced with several obstacles upon their arrival in South Africa. This thesis seeks to understand the lives and livelihoods of Zimbabwean gig economy workers in Makhanda using the case of Platform food delivery workers. Drawing from Chambers and Conway (1991) Sustainable Livelihoods Approach and existing literature the study explores the livelihoods of ten Zimbabwean gig workers in Makhanda using non-random purposeful sampling. Using qualitative methodology, the study examines their demographic backgrounds; pathways to employment in the gig economy; the economic and social livelihood strategies at their disposal, the daily challenges they face; and the livelihood outcomes they acquire as a result of their livelihood strategies. A case study involves an in-depth examination of a single individual, group, organization, or event. It is particularly useful for understanding complex phenomena in their real-world context. The study took on a case study approach which involved an in-depth examination of Zimbabwean Platform food delivery workers in Makhanda. The study found that there are complex connections between the gig economy and migrants' livelihoods. From one perspective in the context of South Africa’s constricted labour markets, gig work offers migrant workers quick pathways to employment and self-sufficiency. From another perspective gig work is precarious and technology companies misclassify gig workers as independent contractors, which leaves gig workers in vulnerable positions. Further findings show that migrant gig workers often combine gig work with other livelihood strategies in pursuit of secure and sustainable livelihoods. , Thesis (MA) -- Faculty of Humanities, Sociology, 2023
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- Authors: Mwansa, Kombe
- Date: 2023-10-13
- Subjects: Gig economy South Africa Makhanda , Food delivery services South Africa Makhanda , Zimbabweans South Africa , Immigrants Social conditions , Self-reliant living , Sustainable livelihood
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/425193 , vital:72218
- Description: Zimbabweans are often faced with several obstacles upon their arrival in South Africa. This thesis seeks to understand the lives and livelihoods of Zimbabwean gig economy workers in Makhanda using the case of Platform food delivery workers. Drawing from Chambers and Conway (1991) Sustainable Livelihoods Approach and existing literature the study explores the livelihoods of ten Zimbabwean gig workers in Makhanda using non-random purposeful sampling. Using qualitative methodology, the study examines their demographic backgrounds; pathways to employment in the gig economy; the economic and social livelihood strategies at their disposal, the daily challenges they face; and the livelihood outcomes they acquire as a result of their livelihood strategies. A case study involves an in-depth examination of a single individual, group, organization, or event. It is particularly useful for understanding complex phenomena in their real-world context. The study took on a case study approach which involved an in-depth examination of Zimbabwean Platform food delivery workers in Makhanda. The study found that there are complex connections between the gig economy and migrants' livelihoods. From one perspective in the context of South Africa’s constricted labour markets, gig work offers migrant workers quick pathways to employment and self-sufficiency. From another perspective gig work is precarious and technology companies misclassify gig workers as independent contractors, which leaves gig workers in vulnerable positions. Further findings show that migrant gig workers often combine gig work with other livelihood strategies in pursuit of secure and sustainable livelihoods. , Thesis (MA) -- Faculty of Humanities, Sociology, 2023
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Philosophical inquiry into the value of liberal education
- Authors: Wotshela, Siphosihle
- Date: 2023-03-30
- Subjects: Liberal education , Education, Humanistic Philosophy , Education, Humanistic South Africa , Education, Humanistic Social aspects South Africa , Jacob Klein
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/408954 , vital:70540
- Description: Throughout history, scholars have offered numerous conceptions of liberal education, with each scholar providing a slightly and sometimes extremely different idea of what liberal education actually is, what it entails, and what value one stands to gain by partaking in this particular type of education. In this thesis, I inquire into the topic of liberal education in an attempt to clearly understand what value partaking in this type of education offers the contemporary South African. In the process, I offer a defence against what I refer to as the societal context problem—a problem that questions the possibility of a universal benefit that can be obtained by partaking in liberal education. I also offer a comprehensive argument for the preference of Jacob Klein’s conception of liberal education, making the claim that Klein’s conception and the value he identifies with his conception is more convincing than that offered by other scholars because Klein’s conception and the value associated with the conception is universal in a way that allows it to remain relevant even when confronted with the problem of societal context. , Thesis (MA) -- Faculty of Humanities, Philosophy, 2023
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- Authors: Wotshela, Siphosihle
- Date: 2023-03-30
- Subjects: Liberal education , Education, Humanistic Philosophy , Education, Humanistic South Africa , Education, Humanistic Social aspects South Africa , Jacob Klein
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/408954 , vital:70540
- Description: Throughout history, scholars have offered numerous conceptions of liberal education, with each scholar providing a slightly and sometimes extremely different idea of what liberal education actually is, what it entails, and what value one stands to gain by partaking in this particular type of education. In this thesis, I inquire into the topic of liberal education in an attempt to clearly understand what value partaking in this type of education offers the contemporary South African. In the process, I offer a defence against what I refer to as the societal context problem—a problem that questions the possibility of a universal benefit that can be obtained by partaking in liberal education. I also offer a comprehensive argument for the preference of Jacob Klein’s conception of liberal education, making the claim that Klein’s conception and the value he identifies with his conception is more convincing than that offered by other scholars because Klein’s conception and the value associated with the conception is universal in a way that allows it to remain relevant even when confronted with the problem of societal context. , Thesis (MA) -- Faculty of Humanities, Philosophy, 2023
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Motives and barriers to the implementation of renewable energy sources in South African tertiary institutions
- Authors: Sibindi, Siyangiso
- Date: 2022-04-06
- Subjects: Renewable energy sources South Africa , Education, Higher South Africa , Education, Higher Environmental aspects South Africa , Environmental responsibility South Africa , Climate change mitigation South Africa , Sustainable development South Africa
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/284537 , vital:56072
- Description: Organisations face major challenges to address the exploitation of non-renewable resources and consider management considerations for dealing with climate change. Organisations have been pushed to play a part in their carbon footprints and in curbing climate change. Among these organisations are tertiary institutions that can greatly impact environmental sustainability and address carbon dioxide emissions by embarking on renewable energy technologies. Tertiary institutions play a major role in society by the provision of skilled labour and personnel that are equipped to deal with a range of advancements and challenges. The sustainability of these tertiary institutions has thus been called into question due to the impact they can bring to societies. This research thus aims to identify the motives and barriers to renewable energy adoption in tertiary education institutions. To do this, a literature review was conducted to identify possible motives and barriers to renewable energy adoption. These were then compiled into a questionnaire that was sent to respondents of three different institutions. Respondents were then requested to give feedback on each of the motives and barriers. The respondents were also asked general questions found in literature that addressed the adoption of renewable energy technologies in tertiary institutions. The data was collected using the designed questionnaires. The respondents were able to articulate their perceived barriers and motives to the implementation of renewable energy technologies in tertiary institutions. Data analysis was done using thematic analysis. The results showed that the barriers in the implementation of renewable energy technologies in tertiary institutions were: ‘Cost to Install’, ‘Transition Process’ and ‘Government Policies’. The motives on why educational institutions need to embark on renewable energy projects were found to be ‘Energy Independence’, ‘Cleaner Source of Energy’ and ‘Reduction in Carbon Emissions’. The cost of renewable energy technologies, the process of moving from the Eskom grid, and renewable energy policies that are ambiguous were some factors that were highlighted by respondents on why it is challenging to adopt renewable energies in tertiary institutions. On the other hand, the effects of load shedding currently being experienced in the country and the migration to cleaner sources of energy that cause less harm to the environment, are some of the drivers noted by respondents on why tertiary institutions need to embark on renewable energy technologies. More emphasis needs to be put by stakeholders on tertiary institutions to migrate to cleaner sources of energy, and policies need to be put in place in order to promote institutions to adopt these types of energies. Governments and other role-players need to be visible at all times in addressing energy challenges in tertiary institutions in the wake of the recent load-shedding concerns that have been crippling South Africa. , Thesis (MBA) -- Faculty of Commerce, Rhodes Business School, 2022
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- Authors: Sibindi, Siyangiso
- Date: 2022-04-06
- Subjects: Renewable energy sources South Africa , Education, Higher South Africa , Education, Higher Environmental aspects South Africa , Environmental responsibility South Africa , Climate change mitigation South Africa , Sustainable development South Africa
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/284537 , vital:56072
- Description: Organisations face major challenges to address the exploitation of non-renewable resources and consider management considerations for dealing with climate change. Organisations have been pushed to play a part in their carbon footprints and in curbing climate change. Among these organisations are tertiary institutions that can greatly impact environmental sustainability and address carbon dioxide emissions by embarking on renewable energy technologies. Tertiary institutions play a major role in society by the provision of skilled labour and personnel that are equipped to deal with a range of advancements and challenges. The sustainability of these tertiary institutions has thus been called into question due to the impact they can bring to societies. This research thus aims to identify the motives and barriers to renewable energy adoption in tertiary education institutions. To do this, a literature review was conducted to identify possible motives and barriers to renewable energy adoption. These were then compiled into a questionnaire that was sent to respondents of three different institutions. Respondents were then requested to give feedback on each of the motives and barriers. The respondents were also asked general questions found in literature that addressed the adoption of renewable energy technologies in tertiary institutions. The data was collected using the designed questionnaires. The respondents were able to articulate their perceived barriers and motives to the implementation of renewable energy technologies in tertiary institutions. Data analysis was done using thematic analysis. The results showed that the barriers in the implementation of renewable energy technologies in tertiary institutions were: ‘Cost to Install’, ‘Transition Process’ and ‘Government Policies’. The motives on why educational institutions need to embark on renewable energy projects were found to be ‘Energy Independence’, ‘Cleaner Source of Energy’ and ‘Reduction in Carbon Emissions’. The cost of renewable energy technologies, the process of moving from the Eskom grid, and renewable energy policies that are ambiguous were some factors that were highlighted by respondents on why it is challenging to adopt renewable energies in tertiary institutions. On the other hand, the effects of load shedding currently being experienced in the country and the migration to cleaner sources of energy that cause less harm to the environment, are some of the drivers noted by respondents on why tertiary institutions need to embark on renewable energy technologies. More emphasis needs to be put by stakeholders on tertiary institutions to migrate to cleaner sources of energy, and policies need to be put in place in order to promote institutions to adopt these types of energies. Governments and other role-players need to be visible at all times in addressing energy challenges in tertiary institutions in the wake of the recent load-shedding concerns that have been crippling South Africa. , Thesis (MBA) -- Faculty of Commerce, Rhodes Business School, 2022
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The impact of the hybridisation of dactylopius opuntiae cockerell cochineal lineages on the biological control of cactus weeds
- Authors: Mofokeng, Kedibone
- Date: 2022-04-06
- Subjects: Dactylopius South Africa Eastern Cape , Cochineal insect South Africa Eastern Cape , Opuntia South Africa Eastern Cape , Dactylopius Hybridization South Africa Eastern Cape , Insect-plant relationships , Weeds Biological control South Africa Eastern Cape , Host affinity
- Language: English
- Type: Master's thesis , text
- Identifier: http://hdl.handle.net/10962/232466 , vital:49994
- Description: In an attempt to control the harmful invasive alien plant, Opuntia megapotamica Arechav. (Cactaceae), a population of the cochineal insect Dactylopius opuntiae Cockerell (Dactylopiidae) (known as the ‘engelmannii’ lineage) is being considered as a potential biological control agent. This lineage of cochineal and the already established ‘ficus’ and ‘stricta’ lineages of the same cochineal species will inevitably hybridise where they occur in sympatry, possibly influencing the efficacy of the lineages on their respective hosts. Laboratory studies were conducted to investigate the likely outcomes of hybridisation between the ‘engelmannii’ and ‘ficus’ lineages. Detailed hybridisation trials, during which individual insects were manipulated and crossed, were used to compare the host affinity of F₁ and F₂ hybrids between the ‘ficus’ and ‘engelmannii’ lineages with the host specificity of the two pure-bred lineages. Host affinity was determined by plotting the net rate of increase (R) of a cochineal population developing on one host plant species against R on the other host plant species. F₁ hybrids were less species-specific than the purebred lineages in both crosses. Thus, the first generation will most likely remain effective in controlling both plant species in the field. F₂ hybrids produced a mixture of purebred and hybrid genotypes, with a higher net rate of increase when compared to purebred nymphs on their alternative host. Biological control of both Opuntia ficus-indica (L.) Mill. (Cactaceae) and O. megapotamica in the Eastern Cape Province, where both invasive alien plant species occur together, could be enhanced by the less specific nature of the F₁ progeny, which developed equally well on both O. megapotamica and O. ficus-indica; but this benefit will be reduced by the loss of host specificity of F₂ progeny. The success of biological control would depend on whether the species-specific nymph encounters its target host, because the less specific nymphs will have little effect on controlling either weed. These findings indicate that only purebred D. opuntiae lineages should be released in monocultures of their targeted weed. Long-term consequences of hybridisation should be monitored in the field. , Thesis (MSc) -- Faculty of Science, Zoology and Entomology, 2022
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- Authors: Mofokeng, Kedibone
- Date: 2022-04-06
- Subjects: Dactylopius South Africa Eastern Cape , Cochineal insect South Africa Eastern Cape , Opuntia South Africa Eastern Cape , Dactylopius Hybridization South Africa Eastern Cape , Insect-plant relationships , Weeds Biological control South Africa Eastern Cape , Host affinity
- Language: English
- Type: Master's thesis , text
- Identifier: http://hdl.handle.net/10962/232466 , vital:49994
- Description: In an attempt to control the harmful invasive alien plant, Opuntia megapotamica Arechav. (Cactaceae), a population of the cochineal insect Dactylopius opuntiae Cockerell (Dactylopiidae) (known as the ‘engelmannii’ lineage) is being considered as a potential biological control agent. This lineage of cochineal and the already established ‘ficus’ and ‘stricta’ lineages of the same cochineal species will inevitably hybridise where they occur in sympatry, possibly influencing the efficacy of the lineages on their respective hosts. Laboratory studies were conducted to investigate the likely outcomes of hybridisation between the ‘engelmannii’ and ‘ficus’ lineages. Detailed hybridisation trials, during which individual insects were manipulated and crossed, were used to compare the host affinity of F₁ and F₂ hybrids between the ‘ficus’ and ‘engelmannii’ lineages with the host specificity of the two pure-bred lineages. Host affinity was determined by plotting the net rate of increase (R) of a cochineal population developing on one host plant species against R on the other host plant species. F₁ hybrids were less species-specific than the purebred lineages in both crosses. Thus, the first generation will most likely remain effective in controlling both plant species in the field. F₂ hybrids produced a mixture of purebred and hybrid genotypes, with a higher net rate of increase when compared to purebred nymphs on their alternative host. Biological control of both Opuntia ficus-indica (L.) Mill. (Cactaceae) and O. megapotamica in the Eastern Cape Province, where both invasive alien plant species occur together, could be enhanced by the less specific nature of the F₁ progeny, which developed equally well on both O. megapotamica and O. ficus-indica; but this benefit will be reduced by the loss of host specificity of F₂ progeny. The success of biological control would depend on whether the species-specific nymph encounters its target host, because the less specific nymphs will have little effect on controlling either weed. These findings indicate that only purebred D. opuntiae lineages should be released in monocultures of their targeted weed. Long-term consequences of hybridisation should be monitored in the field. , Thesis (MSc) -- Faculty of Science, Zoology and Entomology, 2022
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The dark side of emotional labour of South African Police Service officers, working in KwaZulu-Natal
- Authors: Thwala, Fezeka Asande
- Date: 2021-10-29
- Subjects: Police South Africa , Police Attitudes , Police Job stress South Africa KwaZulu-Natal , Police psychology South Africa KwaZulu-Natal , Police Social conditions , Anger , Aggressiveness , Intimidation , Employee morale South Africa KwaZulu-Natal , Work environment South Africa KwaZulu-Natal , Corporate culture South Africa KwaZulu-Natal
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10962/190950 , vital:45044
- Description: This research paper explores the concept of emotional labour through the lens of the dark side of emotional labour, which includes emotions such as anger, aggression, intimidation, and neutrality. The concept of the dark side of emotional labour seeks to investigate the experiences and effects the performance of these emotions has on police officers as required by the SAPS organisation. These experiences are explored using three central themes: emotional neutrality, emotional toxicity, and emotionally dirty work. This paper places emphasis on emotional labour not only restricted to the performance of positive emotions such as smiling and presentable appearance such as Arlie Hochschild (1983) account of air hostesses but also extending to the expectation or requirement for the performance of dark emotions, which is quite evident in the case of police officers. This study was conducted in KwaZulu Natal, with Police Officers that have acquired the necessary training to be police officers and have worked a minimum of 2 years. The research methodology used was qualitative, and data were obtained from semi-structured interviews. These were then analysed and presented in line with the research objectives. The research found evidence of how individuals' different positions influence how frequently they perform and express negative emotions. It found that the gender difference also contributes to the diverse experiences of dark emotions. Furthermore, it found that the continuous experience of negative emotions has, to an extent, affected the police officers in their lives outside of the organisation. This study concluded by discussing the implications and recommendations for further research. , Thesis (MSocSci) -- Faculty of Humanities, Sociology, 2021
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The dark side of emotional labour of South African Police Service officers, working in KwaZulu-Natal
- Authors: Thwala, Fezeka Asande
- Date: 2021-10-29
- Subjects: Police South Africa , Police Attitudes , Police Job stress South Africa KwaZulu-Natal , Police psychology South Africa KwaZulu-Natal , Police Social conditions , Anger , Aggressiveness , Intimidation , Employee morale South Africa KwaZulu-Natal , Work environment South Africa KwaZulu-Natal , Corporate culture South Africa KwaZulu-Natal
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10962/190950 , vital:45044
- Description: This research paper explores the concept of emotional labour through the lens of the dark side of emotional labour, which includes emotions such as anger, aggression, intimidation, and neutrality. The concept of the dark side of emotional labour seeks to investigate the experiences and effects the performance of these emotions has on police officers as required by the SAPS organisation. These experiences are explored using three central themes: emotional neutrality, emotional toxicity, and emotionally dirty work. This paper places emphasis on emotional labour not only restricted to the performance of positive emotions such as smiling and presentable appearance such as Arlie Hochschild (1983) account of air hostesses but also extending to the expectation or requirement for the performance of dark emotions, which is quite evident in the case of police officers. This study was conducted in KwaZulu Natal, with Police Officers that have acquired the necessary training to be police officers and have worked a minimum of 2 years. The research methodology used was qualitative, and data were obtained from semi-structured interviews. These were then analysed and presented in line with the research objectives. The research found evidence of how individuals' different positions influence how frequently they perform and express negative emotions. It found that the gender difference also contributes to the diverse experiences of dark emotions. Furthermore, it found that the continuous experience of negative emotions has, to an extent, affected the police officers in their lives outside of the organisation. This study concluded by discussing the implications and recommendations for further research. , Thesis (MSocSci) -- Faculty of Humanities, Sociology, 2021
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