An evaluation of the effectiveness of organisational communication : a case of student-directed communication strategies at University of Fort Hare, Alice Campus
- Authors: Ncube, Sizalobuhle
- Date: 2015
- Subjects: Communication in organizations--South Africa--Eastern Cape
- Language: English
- Type: Thesis , Masters , Communication
- Identifier: http://hdl.handle.net/10353/17395 , vital:40964
- Description: Organisational communication entails the interaction that the management has with its stakeholders. Communication is never complete if the message sent has not been fully understood by the receiver. Hence, for communication to be effective, the sender has to provide two-way open channels of communication as it allows dialogue which stimulates reaching a consensus. Thus, this study was done to find out about the effectiveness of organisational communication in relation to the student-directed communication strategies at University of Fort hare, Alice campus. Data were collected from the participants through four focus groups consisting of ten randomly picked students, and in-depth interviews with five SRC members and five University management staff. A qualitative methodological approach was therefore used in this study for data collection and analysis. Furthermore, the data analysed were categorised into different themes. The findings of this study indicate that the right communication messages and channel must always be used by organisations when communicating with stakeholders. The study also found out that communication will be effective if messages are received as intended by the sender. Conclusively, the study notes that stakeholders should be included in decision making processes in the organisation and that if their needs are also catered for, this will make them to be fully involved in understanding organisational concerns positively.
- Full Text:
- Date Issued: 2015
- Authors: Ncube, Sizalobuhle
- Date: 2015
- Subjects: Communication in organizations--South Africa--Eastern Cape
- Language: English
- Type: Thesis , Masters , Communication
- Identifier: http://hdl.handle.net/10353/17395 , vital:40964
- Description: Organisational communication entails the interaction that the management has with its stakeholders. Communication is never complete if the message sent has not been fully understood by the receiver. Hence, for communication to be effective, the sender has to provide two-way open channels of communication as it allows dialogue which stimulates reaching a consensus. Thus, this study was done to find out about the effectiveness of organisational communication in relation to the student-directed communication strategies at University of Fort hare, Alice campus. Data were collected from the participants through four focus groups consisting of ten randomly picked students, and in-depth interviews with five SRC members and five University management staff. A qualitative methodological approach was therefore used in this study for data collection and analysis. Furthermore, the data analysed were categorised into different themes. The findings of this study indicate that the right communication messages and channel must always be used by organisations when communicating with stakeholders. The study also found out that communication will be effective if messages are received as intended by the sender. Conclusively, the study notes that stakeholders should be included in decision making processes in the organisation and that if their needs are also catered for, this will make them to be fully involved in understanding organisational concerns positively.
- Full Text:
- Date Issued: 2015
An examination of the Mobisam project and Grocott's Mail : towards mobile social accountability monitoring in Grahamstown
- Authors: Reinecke, Romi Kami
- Date: 2015
- Subjects: Grocott's Mail (Grahamstown, South Africa) , Electronic discussion groups -- South Africa -- Grahamstown , Citizen journalism -- South Africa -- Grahamstown , Municipal services -- South Africa -- Grahamstown , Government accountability -- South Africa -- Grahamstown , Social action -- South Africa -- Grahamstown , Municipal services -- Citizen participation , Municipal government -- South Africa -- Grahamstown
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3541 , http://hdl.handle.net/10962/d1017782
- Description: This thesis critically examines the nature and purpose of the MobiSAM partnership, in relation to its value as a model resonating with normative theories on the role of the media in South African democratic society. The MobiSAM project introduces a mobile polling application, designed for citizens to provide real-time, user-generated data on crucial municipal service delivery such as clean water in Grahamstown, Eastern Cape, South Africa. The project has partnered with the local community newspaper, Grocott's Mail, to broadcast this data, with the aim to facilitate citizen participation in public problem solving and support local government accountability in service delivery. Despite pervasive poverty in areas such as the Eastern Cape, mobile penetration in South Africa is near universal. The MobiSAM partnership is an ongoing effort to forge new links between social accountability monitors, new media, traditional media, citizens and local government around public issues in Grahamstown, in line with the development objectives of the post-apartheid South African state. The overall theoretical framework for this thesis is taken from Christians, Glasser, McQuail, Nordenstreng and White's Normative Theories of the Media, which provides an analysis of four roles of the media in a democratic society, that is: the monitorial, the facilitative, the radical and the collaborative roles. Within each of these roles, the stated journalistic approach is explored, that is investigative journalism, public journalism, radical journalism and development journalism. Public journalism is focused on as having the most resonance with the goals of the MobiSAM partnership. The chosen research design is a critical realist case study with the selected methods of thematic document analysis and, primarily, in-depth interviews with key project participants. The research goals were to analyse this primary data against the normative theory on the role of the media in a democratic society, and the 'real world' constraints posed by the project’s specific political and socioeconomic context. The findings conclude by offering certain recommendations and areas for further research, such as the central importance of a dedicated municipal reporter for covering complex public issues. This critical realist case study, drawing on qualitative interviews with both the accountability monitors and the media practitioners, interrogates the philosophical understandings on the role of the media in this new project, towards an empirical model for advancing substantive socio-economic change through media in South Africa.
- Full Text:
- Date Issued: 2015
- Authors: Reinecke, Romi Kami
- Date: 2015
- Subjects: Grocott's Mail (Grahamstown, South Africa) , Electronic discussion groups -- South Africa -- Grahamstown , Citizen journalism -- South Africa -- Grahamstown , Municipal services -- South Africa -- Grahamstown , Government accountability -- South Africa -- Grahamstown , Social action -- South Africa -- Grahamstown , Municipal services -- Citizen participation , Municipal government -- South Africa -- Grahamstown
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3541 , http://hdl.handle.net/10962/d1017782
- Description: This thesis critically examines the nature and purpose of the MobiSAM partnership, in relation to its value as a model resonating with normative theories on the role of the media in South African democratic society. The MobiSAM project introduces a mobile polling application, designed for citizens to provide real-time, user-generated data on crucial municipal service delivery such as clean water in Grahamstown, Eastern Cape, South Africa. The project has partnered with the local community newspaper, Grocott's Mail, to broadcast this data, with the aim to facilitate citizen participation in public problem solving and support local government accountability in service delivery. Despite pervasive poverty in areas such as the Eastern Cape, mobile penetration in South Africa is near universal. The MobiSAM partnership is an ongoing effort to forge new links between social accountability monitors, new media, traditional media, citizens and local government around public issues in Grahamstown, in line with the development objectives of the post-apartheid South African state. The overall theoretical framework for this thesis is taken from Christians, Glasser, McQuail, Nordenstreng and White's Normative Theories of the Media, which provides an analysis of four roles of the media in a democratic society, that is: the monitorial, the facilitative, the radical and the collaborative roles. Within each of these roles, the stated journalistic approach is explored, that is investigative journalism, public journalism, radical journalism and development journalism. Public journalism is focused on as having the most resonance with the goals of the MobiSAM partnership. The chosen research design is a critical realist case study with the selected methods of thematic document analysis and, primarily, in-depth interviews with key project participants. The research goals were to analyse this primary data against the normative theory on the role of the media in a democratic society, and the 'real world' constraints posed by the project’s specific political and socioeconomic context. The findings conclude by offering certain recommendations and areas for further research, such as the central importance of a dedicated municipal reporter for covering complex public issues. This critical realist case study, drawing on qualitative interviews with both the accountability monitors and the media practitioners, interrogates the philosophical understandings on the role of the media in this new project, towards an empirical model for advancing substantive socio-economic change through media in South Africa.
- Full Text:
- Date Issued: 2015
Counting of finite fuzzy subsets with applications to fuzzy recognition and selection strategies
- Authors: Talwanga, Matiki
- Date: 2015
- Subjects: Möbius transformations , Fuzzy sets , Functions, Zeta , Partitions (Mathematics)
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:5431 , http://hdl.handle.net/10962/d1018186
- Description: The counting of fuzzy subsets of a finite set is of great interest in both practical and theoretical contexts in Mathematics. We have used some counting techniques such as the principle of Inclusion-Exclusion and the Mõbius Inversion to enumerate the fuzzy subsets of a finite set satisfying different conditions. These two techniques are interdependent with the M¨obius inversion generalizing the principle of Inclusion-Exclusion. The enumeration is carried out each time we redefine new conditions on the set. In this study one of our aims is the recognition and identification of fuzzy subsets with same features, characteristics or conditions. To facilitate such a study, we use some ideas such as the Hamming distance, mid-point between two fuzzy subsets and cardinality of fuzzy subsets. Finally we introduce the fuzzy scanner of elements of a finite set. This is used to identify elements and fuzzy subsets of a set. The scanning process of identification and recognition facilitates the choice of entities with specified properties. We develop a procedure of selection under the fuzzy environment. This allows us a framework to resolve conflicting issues in the market place.
- Full Text:
- Date Issued: 2015
- Authors: Talwanga, Matiki
- Date: 2015
- Subjects: Möbius transformations , Fuzzy sets , Functions, Zeta , Partitions (Mathematics)
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:5431 , http://hdl.handle.net/10962/d1018186
- Description: The counting of fuzzy subsets of a finite set is of great interest in both practical and theoretical contexts in Mathematics. We have used some counting techniques such as the principle of Inclusion-Exclusion and the Mõbius Inversion to enumerate the fuzzy subsets of a finite set satisfying different conditions. These two techniques are interdependent with the M¨obius inversion generalizing the principle of Inclusion-Exclusion. The enumeration is carried out each time we redefine new conditions on the set. In this study one of our aims is the recognition and identification of fuzzy subsets with same features, characteristics or conditions. To facilitate such a study, we use some ideas such as the Hamming distance, mid-point between two fuzzy subsets and cardinality of fuzzy subsets. Finally we introduce the fuzzy scanner of elements of a finite set. This is used to identify elements and fuzzy subsets of a set. The scanning process of identification and recognition facilitates the choice of entities with specified properties. We develop a procedure of selection under the fuzzy environment. This allows us a framework to resolve conflicting issues in the market place.
- Full Text:
- Date Issued: 2015
- «
- ‹
- 1
- ›
- »