Critical analysis of the implementation of government-wide monitoring and evaluation system in Eastern Cape municipalities - case study of Chris Hani District Municipality
- Authors: Mviko, Vuyiseka Nosipho
- Date: 2016
- Subjects: Government productivity -- South Africa -- Eastern Cape -- Evaluation Management information systems Government accountability
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/2877 , vital:28117
- Description: South Africa is faced with enormous backlog of service delivery which is attributed to the apartheid government and performance challenges especially in areas like Eastern Cape. It was then identified that there was no uniform system to monitor and evaluate performance of government institutions and the impact of the services they render to the community. The government then adopted a monitoring and evaluation system called Government - Wide Monitoring and Evaluation System for all government departments and municipalities. This study analysed the implementation of this Government-Wide Monitoring and Evaluation System in Eastern Cape Municipalities with specific reference to Chris Hani District Municipality. It further assessed the effectiveness of this monitoring and evaluation system and whether its implementation has improved performance in municipalities, so as to identify the hampering limitations and the appropriate improvement strategies that can be recommended. In order to reach conclusions to the questions and objectives, the study was conducted using qualitative research methodology. Interviews were conducted as described in chapter 3. Chapter 4 presents the findings that were achieved from the interviews and the interpretation of these findings whilst chapter 5 presents conclusion and recommendations based on the findings.
- Full Text:
- Date Issued: 2016
- Authors: Mviko, Vuyiseka Nosipho
- Date: 2016
- Subjects: Government productivity -- South Africa -- Eastern Cape -- Evaluation Management information systems Government accountability
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/2877 , vital:28117
- Description: South Africa is faced with enormous backlog of service delivery which is attributed to the apartheid government and performance challenges especially in areas like Eastern Cape. It was then identified that there was no uniform system to monitor and evaluate performance of government institutions and the impact of the services they render to the community. The government then adopted a monitoring and evaluation system called Government - Wide Monitoring and Evaluation System for all government departments and municipalities. This study analysed the implementation of this Government-Wide Monitoring and Evaluation System in Eastern Cape Municipalities with specific reference to Chris Hani District Municipality. It further assessed the effectiveness of this monitoring and evaluation system and whether its implementation has improved performance in municipalities, so as to identify the hampering limitations and the appropriate improvement strategies that can be recommended. In order to reach conclusions to the questions and objectives, the study was conducted using qualitative research methodology. Interviews were conducted as described in chapter 3. Chapter 4 presents the findings that were achieved from the interviews and the interpretation of these findings whilst chapter 5 presents conclusion and recommendations based on the findings.
- Full Text:
- Date Issued: 2016
The leadership characteristics and development of Doctor Trudy Thomas : a case study in servant-leadership
- Authors: Fietze, Jennifer Anne
- Date: 2016
- Subjects: Servant leadership , Thomas, Trudi , Leadership -- South Africa -- Case studies
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:860 , http://hdl.handle.net/10962/d1020184
- Description: Doctor Trudy Thomas is a leader that served; as a medical doctor and as a public servant over five decades during and after the apartheid era in South Africa. The aim of this qualitative study was to identify the leadership characteristics that are evident in Doctor Thomas, the former MEC for Health for the Province of the Eastern Cape; as a leader and to explore how they developed over five decades, given her role within healthcare in South Africa. The first requirement of a servant-leader according to Robert Greenleaf (the contemporary pioneer of servant-leadership) (Greenleaf, 1977), is that the leader is a servant first and starts with a desire to serve. Doctor Thomas started her professional life as a medical missionary doctor, a profession that by its nature is serving and ultimately healing, in the poor rural communities of the Eastern Cape. Her leadership grew out of her initial concern for her patients and their communities and by the opportunities that she was presented with to apply her skills to serve. She was able to identify the deeper needs within these communities and was able to envision practical solutions to these problems, enlisting the assistance of others. Throughout her leadership journey she exhibited humility, and many other trademarks of a servant-leader. She did not see herself as a leader, believing rather that it was a privilege to serve and help people. This study was therefore able to conclude that the leadership that Doctor Thomas has exhibited is that of a servant-leader and that her leadership journey was unintentional and grew out of her desire and ability to serve. This thesis consists of three separate yet interrelated sections. Section One, The Academic Case Study is a holistic, biographical academic case study on an individual. The outcomes of this research are presented as an academic paper, which includes a condensed literature review, results and discussion, as well as recommendations for future research. It also presents recommendations regarding the application of servant-leadership in service industries like Healthcare in South Africa. The presentation of the results is predominantly qualitative with some quantitative aspects. Section Two, The Literature Review presents an extensive review of literature that relates to the phenomena of leadership; servant-leadership; leader and leadership development; servant-leadership development through service and finally servant-leadership in South Africa. Other aspects like Ubuntu and Unintentional leadership are examined. The literature review conducted serves as a broad foundation for understanding servant-leadership but does not purely focus on the issues of this individual study. Section Three, The Research Methodology is an outline of the research aim and objectives, and the research paradigm that has been adopted. The discussion also details the research methodology; the case study method; an inductive approach; an intersubjective position; the individual researched; data collection techniques and analysis; objectivity; issues of quality; ethics; and the limitations of this research.
- Full Text:
- Date Issued: 2016
- Authors: Fietze, Jennifer Anne
- Date: 2016
- Subjects: Servant leadership , Thomas, Trudi , Leadership -- South Africa -- Case studies
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:860 , http://hdl.handle.net/10962/d1020184
- Description: Doctor Trudy Thomas is a leader that served; as a medical doctor and as a public servant over five decades during and after the apartheid era in South Africa. The aim of this qualitative study was to identify the leadership characteristics that are evident in Doctor Thomas, the former MEC for Health for the Province of the Eastern Cape; as a leader and to explore how they developed over five decades, given her role within healthcare in South Africa. The first requirement of a servant-leader according to Robert Greenleaf (the contemporary pioneer of servant-leadership) (Greenleaf, 1977), is that the leader is a servant first and starts with a desire to serve. Doctor Thomas started her professional life as a medical missionary doctor, a profession that by its nature is serving and ultimately healing, in the poor rural communities of the Eastern Cape. Her leadership grew out of her initial concern for her patients and their communities and by the opportunities that she was presented with to apply her skills to serve. She was able to identify the deeper needs within these communities and was able to envision practical solutions to these problems, enlisting the assistance of others. Throughout her leadership journey she exhibited humility, and many other trademarks of a servant-leader. She did not see herself as a leader, believing rather that it was a privilege to serve and help people. This study was therefore able to conclude that the leadership that Doctor Thomas has exhibited is that of a servant-leader and that her leadership journey was unintentional and grew out of her desire and ability to serve. This thesis consists of three separate yet interrelated sections. Section One, The Academic Case Study is a holistic, biographical academic case study on an individual. The outcomes of this research are presented as an academic paper, which includes a condensed literature review, results and discussion, as well as recommendations for future research. It also presents recommendations regarding the application of servant-leadership in service industries like Healthcare in South Africa. The presentation of the results is predominantly qualitative with some quantitative aspects. Section Two, The Literature Review presents an extensive review of literature that relates to the phenomena of leadership; servant-leadership; leader and leadership development; servant-leadership development through service and finally servant-leadership in South Africa. Other aspects like Ubuntu and Unintentional leadership are examined. The literature review conducted serves as a broad foundation for understanding servant-leadership but does not purely focus on the issues of this individual study. Section Three, The Research Methodology is an outline of the research aim and objectives, and the research paradigm that has been adopted. The discussion also details the research methodology; the case study method; an inductive approach; an intersubjective position; the individual researched; data collection techniques and analysis; objectivity; issues of quality; ethics; and the limitations of this research.
- Full Text:
- Date Issued: 2016
Workplace bullying and job engagement on the intention to leave among nurses at selected hospitals in the Chris Hani district, Eastern Cap
- Authors: Ngamani, Theolin Busisiwe
- Date: 2016
- Subjects: Bullying in the workplace -- South Africa -- Eastern Cape Harassment -- South Africa -- Eastern Cape Intimidation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/12700 , vital:39300
- Description: Orientation: Workplace bullying and job engagement influence the degree of employees’ intention to leave their jobs. Research purpose: The overall objective of this research was to establish the relationship between workplace bullying and job engagement and how they impact on the intention to leave. Motivation for the study: Nursing turnover seems to be one of the challenges facing health care sector in South Africa. Workplace bullying and job engagement need to be examined in order to retain best nurses as they influence the degree of employee’s intention to leave. Research approach, design and method: A quantitative research design was used to investigate the degree to which workplace bullying and job engagement predict on the intention to leave. The data was collected using a self-administered questionnaire from a simple random sample of 228 nurses. Pearson correlation and hierarchical multiple regression analyses were employed to test the relationship between workplace bullying, job engagement and the intention to leave. Main findings: Four hypotheses were extracted: There is a significant relationship between workplace bullying and the intention to leave, there is a significant relationship between job engagement and the intention to leave, there is a significant relationship between workplace bullying and job engagement, and there is a significant combined effect of workplace bullying and job engagement on prediction of the intention to leave. The results highlighted a significant combined effect of workplace bullying and job engagement on prediction of the intention to leave. Practical Implications: Based on the findings, the study concludes that workplace bullying and job engagement in nursing are prevalent and have a negative impact on the intention to leave as most of the victims are thinking of quitting once bullying has taken place. Contribution: This study provides a holistic understanding of workplace bullying and job engagement and how they impact on the intention to leave. The findings reflect a significant combined effect of workplace bullying and job engagement on prediction of the intention to leave. It was indicated that workplace bullying and job engagement influenced the extent of employees’ intention to leave.
- Full Text:
- Date Issued: 2016
- Authors: Ngamani, Theolin Busisiwe
- Date: 2016
- Subjects: Bullying in the workplace -- South Africa -- Eastern Cape Harassment -- South Africa -- Eastern Cape Intimidation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/12700 , vital:39300
- Description: Orientation: Workplace bullying and job engagement influence the degree of employees’ intention to leave their jobs. Research purpose: The overall objective of this research was to establish the relationship between workplace bullying and job engagement and how they impact on the intention to leave. Motivation for the study: Nursing turnover seems to be one of the challenges facing health care sector in South Africa. Workplace bullying and job engagement need to be examined in order to retain best nurses as they influence the degree of employee’s intention to leave. Research approach, design and method: A quantitative research design was used to investigate the degree to which workplace bullying and job engagement predict on the intention to leave. The data was collected using a self-administered questionnaire from a simple random sample of 228 nurses. Pearson correlation and hierarchical multiple regression analyses were employed to test the relationship between workplace bullying, job engagement and the intention to leave. Main findings: Four hypotheses were extracted: There is a significant relationship between workplace bullying and the intention to leave, there is a significant relationship between job engagement and the intention to leave, there is a significant relationship between workplace bullying and job engagement, and there is a significant combined effect of workplace bullying and job engagement on prediction of the intention to leave. The results highlighted a significant combined effect of workplace bullying and job engagement on prediction of the intention to leave. Practical Implications: Based on the findings, the study concludes that workplace bullying and job engagement in nursing are prevalent and have a negative impact on the intention to leave as most of the victims are thinking of quitting once bullying has taken place. Contribution: This study provides a holistic understanding of workplace bullying and job engagement and how they impact on the intention to leave. The findings reflect a significant combined effect of workplace bullying and job engagement on prediction of the intention to leave. It was indicated that workplace bullying and job engagement influenced the extent of employees’ intention to leave.
- Full Text:
- Date Issued: 2016
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