An empirical investigation into task aversion
- Authors: Sunshine, Megan
- Date: 2013 , 2013-07-25
- Subjects: Work aversion , Mental fatigue , Labor productivity , Employees -- Workload , Industrial hygiene
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5138 , http://hdl.handle.net/10962/d1006085 , Work aversion , Mental fatigue , Labor productivity , Employees -- Workload , Industrial hygiene
- Description: Aversion is a complex phenomenon that arises over time through performance of cognitively demanding tasks and has been associated with the mechanisms of mental fatigue and compensatory control. However, little is known about this sensation to dissociate from the task at hand and the causation thereof. It is apparent that aversion is a negative state for the operator and could result in decreased performance and productivity. Through identification of factors that contribute to aversion when performing cognitively demanding tasks, recommendations to reduce design deficits may be employed to promote worker wellbeing and further advance performance and productivity. The current study examined possible factors that may influence aversion experienced through execution of cognitive tasks. A subsequent aim of this study was to assess a possible cause of aversion. The cause of aversion was hypothesized to be related to efficiency, namely the perception of efficiency when performing tasks and actual efficiency calculated through performance of tasks in relation to the expenditure of effort. Four investigations were undertaken with a non-repeated design between investigations and a repeated design within investigations. The first investigation was an analysis of the effect that stimulus cycling had on the aversion experienced. This consisted of a proof reading task with two conditions varying in the repetitiveness of the text, therefore, allowing an analysis as to how aversion is altered by the provision of a new stimulus to the participants. Investigation two investigated the effect that task difficulty imposed on aversion experienced. This comprised of two conditions with varied difficulty that were implemented through a driving simulator tracking task with difficulty altered by the width of the driving lane. The effect of performance feedback on the aversion experienced towards a task was the focus of the third investigation. The effect on aversion experienced was assessed through a driving simulator tracking task with a condition providing feedback of performance to participants and a condition with no knowledge of performance. The final experiment evaluated the effect of task alternations on aversion. This experiment was conducted through alternations between a driving simulator tracking task and a choice reaction task. The choice reaction tasks required participants to identify critical and non-critical stimulus. Four conditions were required for this experiment and were made up of two conditions where there was provision of alternation that varied in frequencies between the two tasks (medium alternation condition and fast alternation condition) and two conditions where no alternations were instated (driving simulator task condition and choice reaction task condition). Separations between all testing conditions were three or more days apart with sixty participants distributed between the investigations. Test duration of each condition was 30 minutes. Subjective data was recorded throughout investigations for all conditions in the form of aversion, subjectively perceived efficiency and rate of perceived exertion. Objective data was collected in the form of physiological responses and performance of tasks for the analysis of objective efficiency. For factors influencing aversion analysis, no differences in aversion experienced were found for the task difficulty and performance feedback investigations. Aversion was found to be less for the changes imposed through the task cycles and task alternation investigations. This concludes that aversion is aggravated through monotonous tasks and by a change of the stimulus or the structure of the cognitive tasks provided to operators; aversion can be alleviated. The results for the cause of aversion analysis found no difference in objective efficiency over time, with a subsequent decrease in perceived efficiency associated with the increasing aversion. Inference from these findings suggest that aversion cannot be attributed to objective inefficiency of task performance, however it can further be assumed that perception of actual efficiency is inaccurate. Perception of efficiency however had a large influence on the sensation of aversion. Aversion is seen to be more of a product of time on task, however whether this is mechanism of fatigue or compensatory control is still to be determined.
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The factors affecting self-regulation through the analysis of physiological, psychological and behavioural measures during task-switching
- Authors: Chaplin, Caley
- Date: 2013 , 2013-07-16
- Subjects: Human multitasking -- Physiological aspects , Human multitasking -- Psychological aspects , Fatigue , Boredom , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Industrial hygiene , Employees -- Workload
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5135 , http://hdl.handle.net/10962/d1006027 , Human multitasking -- Physiological aspects , Human multitasking -- Psychological aspects , Fatigue , Boredom , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Industrial hygiene , Employees -- Workload
- Description: Individuals are required to manage multiple tasks which require strategic allocation of time and effort to ensure goals are reached efficiently. By providing the worker with autonomy over their work, performance and worker well-being have improved. This increased control allows individuals to organize work according to the needs of the body, which prevents fatigue leading to improved productivity. When given the option, humans tend to switch between tasks frequently. This behaviour can be used to determine the change in self-regulation strategies. An understanding of human task-switching behaviour is important for the design of job rotation systems. However, there is a lack of evidence explaining the factors motivating the need to switch between tasks. This study aims to use physiological, subjective and behavioural measures to explain the factors influencing selfregulation through the act of task-switching. Three primary hypotheses were developed to explain the factors underlying taskswitching behaviour. It was hypothesized that the degree of boredom experienced, the effort required to perform the task and the resource usage induced by the task are factors responsible in deciding task switching behaviour. Participants (17 males and 17 females) switched freely between five different information-processing tasks for the 45 minutes. Participants were allowed to switch back and forth between tasks and did not have to conduct all five tasks. The following measures were recorded during the experiment: subjective measures of boredom, mental effort, task frustration and perceived performance of the tasks; energy consumption and physiological measures of effort (HR, HRV and body temperature) and behavioural measures, including duration and frequency of task. Perceived boredom was found to differ among the tasks and before and after the experiment. The average boredom rating at each task transition for all tasks exceeded a score of 2.5 out of a possible 4. There were no significant changes in physiological measures between the beginning and end of the task trials. However, changes in physiological measures showed a decrease in effort investment following task transition. Heart rate variability was lower for externally-paced tasks than for self-paced tasks, despite the differences in cognitive demands. The most frequent task-switch combination occurred between tasks of high and low cognitive demand. The least frequent task-switching combination occurred between tasks of similar characteristics, which produced no differences in physiological responses. Task-switching behaviour was influenced by the degree of boredom, and therefore more time was spent on less monotonous tasks. The level of physiological effort required for the task affected task-switching behaviour. Task switches were made before any changes in effort took place in an attempt to maintain task efficiency. It appears plausible that a task switch was made to reduce effort investment and activation levels. The type of information processing resources used by different tasks affected the task-switching combinations. Individuals tended to switch between tasks of differing resources so that those in limited supply were able to replenish. Therefore the findings from this study can potentially be used to improve the design of job rotation systems. Such improvements may enhance productivity and worker well-being by inhibiting the onset of down regulation and fatigue processes. This study showed that autonomy is necessary for individuals to regulate behaviour to suit human needs. , Microsoft� Office Word 2007 , Adobe Acrobat 9.54 Paper Capture Plug-in
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