Constructing a low-cost, open-source, VoiceXML
- Authors: King, Adam
- Date: 2007 , 2013-07-01
- Subjects: VoiceXML (Document markup language) , Asterisk (Computer file) , Internet telephony , Open source software
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4585 , http://hdl.handle.net/10962/d1004735 , VoiceXML (Document markup language) , Asterisk (Computer file) , Internet telephony , Open source software
- Description: Voice-enabled applications, applications that interact with a user via an audio channel, are used extensively today. Their use is growing as speech related technologies improve, as speech is one of the most natural methods of interaction. They can provide customer support as IVRs, can be used as an assistive technology, or can become an aural interface to the Internet. Given that the telephone is used extensively throughout the globe, the number of potential users of voice-enabled applications is very high. VoiceXML is a popular, open, high-level, standard means of creating voice-enabled applications which was designed to bring the benefits of web based development to services. While VoiceXML is an ideal language for creating these applications, VoiceXML gateways, the hardware and software responsible for interpreting VoiceXML applications and interfacing with the PSTN, are still expensive and so there is a need for a low-cost gateway. Asterisk, and open-source, TDM/VoIP telephony platform, can be used as a low-cost PSTN interface. This thesis investigates adding a VoiceXML service to Asterisk, creating a low-cost VoiceXML prototype gateway which is able to render voice-enabled applications. Following the Component-Based Software Engineering (CBSE) paradigm, the VoiceXML gateway is divided into a set of components which are sourced from the open-source community, and integrated to create the gateway. The browser requires a VoiceXML interpreter (OpenVXI), a Text-To-Speech engine (Festival) and a speech recognition engine (Sphinx 4). The integration of the components results in a low-cost, open-source VoiceXML gateway. System tests show that the integration of the components was successful, and that the system can handle concurrent calls. A fully compliant version of the gateway can be used in the real world to render voice-enabled applications at a low cost. , KMBT_363 , Adobe Acrobat 9.55 Paper Capture Plug-in
- Full Text:
- Date Issued: 2007
- Authors: King, Adam
- Date: 2007 , 2013-07-01
- Subjects: VoiceXML (Document markup language) , Asterisk (Computer file) , Internet telephony , Open source software
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4585 , http://hdl.handle.net/10962/d1004735 , VoiceXML (Document markup language) , Asterisk (Computer file) , Internet telephony , Open source software
- Description: Voice-enabled applications, applications that interact with a user via an audio channel, are used extensively today. Their use is growing as speech related technologies improve, as speech is one of the most natural methods of interaction. They can provide customer support as IVRs, can be used as an assistive technology, or can become an aural interface to the Internet. Given that the telephone is used extensively throughout the globe, the number of potential users of voice-enabled applications is very high. VoiceXML is a popular, open, high-level, standard means of creating voice-enabled applications which was designed to bring the benefits of web based development to services. While VoiceXML is an ideal language for creating these applications, VoiceXML gateways, the hardware and software responsible for interpreting VoiceXML applications and interfacing with the PSTN, are still expensive and so there is a need for a low-cost gateway. Asterisk, and open-source, TDM/VoIP telephony platform, can be used as a low-cost PSTN interface. This thesis investigates adding a VoiceXML service to Asterisk, creating a low-cost VoiceXML prototype gateway which is able to render voice-enabled applications. Following the Component-Based Software Engineering (CBSE) paradigm, the VoiceXML gateway is divided into a set of components which are sourced from the open-source community, and integrated to create the gateway. The browser requires a VoiceXML interpreter (OpenVXI), a Text-To-Speech engine (Festival) and a speech recognition engine (Sphinx 4). The integration of the components results in a low-cost, open-source VoiceXML gateway. System tests show that the integration of the components was successful, and that the system can handle concurrent calls. A fully compliant version of the gateway can be used in the real world to render voice-enabled applications at a low cost. , KMBT_363 , Adobe Acrobat 9.55 Paper Capture Plug-in
- Full Text:
- Date Issued: 2007
Decorating Asterisk : experiments in service creation for a multi-protocol telephony environment using open source tools
- Authors: Hitchcock, Jonathan
- Date: 2006
- Subjects: Asterisk (Computer file) , Internet telephony
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4635 , http://hdl.handle.net/10962/d1006539 , Asterisk (Computer file) , Internet telephony
- Description: As Voice over IP becomes more prevalent, value-adds to the service will become ubiquitous. Voice over IP (VoIP) is no longer a single service application, but an array of marketable services of increasing depth, which are moving into the non-desktop market. In addition, as the range of devices being generally used increases, it will become necessary for all services, including VoIP services, to be accessible from multiple platforms and through varied interfaces. With the recent introduction and growth of the open source software PBX system named Asterisk, the possibility of achieving these goals has become more concrete. In addition to Asterisk, a number of open source systems are being developed which facilitate the development of systems that interoperate over a wide variety of platforms and through multiple interfaces. This thesis investigates Asterisk in terms of its viability to provide the depth of services that will be required in a VoIP environment, as well as a number of other open source systems in terms of what they can offer such a system. In addition, it investigates whether these services can be made available on different devices. Using various systems built as a proof-of-concept, this thesis shows that Asterisk, in conjunction with various other open source projects, such as the Twisted framework provides a concrete tool which can be used to realise flexible and protocol independent telephony solutions for a small to medium enterprise.
- Full Text:
- Date Issued: 2006
- Authors: Hitchcock, Jonathan
- Date: 2006
- Subjects: Asterisk (Computer file) , Internet telephony
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4635 , http://hdl.handle.net/10962/d1006539 , Asterisk (Computer file) , Internet telephony
- Description: As Voice over IP becomes more prevalent, value-adds to the service will become ubiquitous. Voice over IP (VoIP) is no longer a single service application, but an array of marketable services of increasing depth, which are moving into the non-desktop market. In addition, as the range of devices being generally used increases, it will become necessary for all services, including VoIP services, to be accessible from multiple platforms and through varied interfaces. With the recent introduction and growth of the open source software PBX system named Asterisk, the possibility of achieving these goals has become more concrete. In addition to Asterisk, a number of open source systems are being developed which facilitate the development of systems that interoperate over a wide variety of platforms and through multiple interfaces. This thesis investigates Asterisk in terms of its viability to provide the depth of services that will be required in a VoIP environment, as well as a number of other open source systems in terms of what they can offer such a system. In addition, it investigates whether these services can be made available on different devices. Using various systems built as a proof-of-concept, this thesis shows that Asterisk, in conjunction with various other open source projects, such as the Twisted framework provides a concrete tool which can be used to realise flexible and protocol independent telephony solutions for a small to medium enterprise.
- Full Text:
- Date Issued: 2006
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