Culturally-relevant augmented user interfaces for illiterate and semi-literate users
- Authors: Gavaza, Takayedzwa
- Date: 2012 , 2012-06-14
- Subjects: User interfaces (Computer systems) -- Research , Computer software -- Research , Graphical user interfaces (Computer systems) -- Research , Human-computer interaction , Computers and literacy
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4665 , http://hdl.handle.net/10962/d1006679 , User interfaces (Computer systems) -- Research , Computer software -- Research , Graphical user interfaces (Computer systems) -- Research , Human-computer interaction , Computers and literacy
- Description: This thesis discusses guidelines for developers of Augmented User Interfaces that can be used by illiterate and semi-literate users. To discover how illiterate and semi-literate users intuitively understand interaction with a computer, a series of Wizard of Oz experiments were conducted. In the first Wizard of Oz study, users were presented with a standard desktop computer, fitted with a number of input devices to determine how they assume interaction should occur. This study found that the users preferred the use of speech and gestures which mirrored findings from other researchers. The study also found that users struggled to understand the tab metaphor which is used frequently in applications. From these findings, a localised culturally-relevant tab interface was developed to determine the feasibility of localised Graphical User Interface components. A second study was undertaken to compare the localised tab interface with the traditional tabbed interface. This study collected both quantitative and qualitative data from the participants. It found that users could interact with a localised tabbed interface faster and more accurately than with the traditional counterparts. More importantly, users stated that they intuitively understood the localised interface component, whereas they did not understand the traditional tab metaphor. These user studies have shown that the use of self-explanatory animations, video feedback, localised tabbed interface metaphors and voice output have a positive impact on enabling illiterate and semi-literate users to access information. , TeX , Adobe Acrobat 9.51 Paper Capture Plug-in
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- Date Issued: 2012
- Authors: Gavaza, Takayedzwa
- Date: 2012 , 2012-06-14
- Subjects: User interfaces (Computer systems) -- Research , Computer software -- Research , Graphical user interfaces (Computer systems) -- Research , Human-computer interaction , Computers and literacy
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4665 , http://hdl.handle.net/10962/d1006679 , User interfaces (Computer systems) -- Research , Computer software -- Research , Graphical user interfaces (Computer systems) -- Research , Human-computer interaction , Computers and literacy
- Description: This thesis discusses guidelines for developers of Augmented User Interfaces that can be used by illiterate and semi-literate users. To discover how illiterate and semi-literate users intuitively understand interaction with a computer, a series of Wizard of Oz experiments were conducted. In the first Wizard of Oz study, users were presented with a standard desktop computer, fitted with a number of input devices to determine how they assume interaction should occur. This study found that the users preferred the use of speech and gestures which mirrored findings from other researchers. The study also found that users struggled to understand the tab metaphor which is used frequently in applications. From these findings, a localised culturally-relevant tab interface was developed to determine the feasibility of localised Graphical User Interface components. A second study was undertaken to compare the localised tab interface with the traditional tabbed interface. This study collected both quantitative and qualitative data from the participants. It found that users could interact with a localised tabbed interface faster and more accurately than with the traditional counterparts. More importantly, users stated that they intuitively understood the localised interface component, whereas they did not understand the traditional tab metaphor. These user studies have shown that the use of self-explanatory animations, video feedback, localised tabbed interface metaphors and voice output have a positive impact on enabling illiterate and semi-literate users to access information. , TeX , Adobe Acrobat 9.51 Paper Capture Plug-in
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- Date Issued: 2012
OVR : a novel architecture for voice-based applications
- Authors: Maema, Mathe
- Date: 2011 , 2011-04-01
- Subjects: Telephone systems -- Research , User interfaces (Computer systems) -- Research , Expert systems (Computer science) , Artificial intelligence , VoiceXML (Document markup language) , Application software -- Development
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4671 , http://hdl.handle.net/10962/d1006694 , Telephone systems -- Research , User interfaces (Computer systems) -- Research , Expert systems (Computer science) , Artificial intelligence , VoiceXML (Document markup language) , Application software -- Development
- Description: Despite the inherent limitation of accessing information serially, voice applications are increasingly growing in popularity as computing technologies advance. This is a positive development, because voice communication offers a number of benefits over other forms of communication. For example, voice may be better for delivering services to users whose eyes and hands may be engaged in other activities (e.g. driving) or to semi-literate or illiterate users. This thesis proposes a knowledge based architecture for building voice applications to help reduce the limitations of serial access to information. The proposed architecture, called OVR (Ontologies, VoiceXML and Reasoners), uses a rich backend that represents knowledge via ontologies and utilises reasoning engines to reason with it, in order to generate intelligent behaviour. Ontologies were chosen over other knowledge representation formalisms because of their expressivity and executable format, and because current trends suggest a general shift towards the use of ontologies in many systems used for information storing and sharing. For the frontend, this architecture uses VoiceXML, the emerging, and de facto standard for voice automated applications. A functional prototype was built for an initial validation of the architecture. The system is a simple voice application to help locate information about service providers that offer HIV (Human Immunodeficiency Virus) testing. We called this implementation HTLS (HIV Testing Locator System). The functional prototype was implemented using a number of technologies. OWL API, a Java interface designed to facilitate manipulation of ontologies authored in OWL was used to build a customised query interface for HTLS. Pellet reasoner was used for supporting queries to the knowledge base and Drools (JBoss rule engine) was used for processing dialog rules. VXI was used as the VoiceXML browser and an experimental softswitch called iLanga as the bridge to the telephony system. (At the heart of iLanga is Asterisk, a well known PBX-in-a-box.) HTLS behaved properly under system testing, providing the sought initial validation of OVR. , LaTeX with hyperref package
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- Date Issued: 2011
- Authors: Maema, Mathe
- Date: 2011 , 2011-04-01
- Subjects: Telephone systems -- Research , User interfaces (Computer systems) -- Research , Expert systems (Computer science) , Artificial intelligence , VoiceXML (Document markup language) , Application software -- Development
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4671 , http://hdl.handle.net/10962/d1006694 , Telephone systems -- Research , User interfaces (Computer systems) -- Research , Expert systems (Computer science) , Artificial intelligence , VoiceXML (Document markup language) , Application software -- Development
- Description: Despite the inherent limitation of accessing information serially, voice applications are increasingly growing in popularity as computing technologies advance. This is a positive development, because voice communication offers a number of benefits over other forms of communication. For example, voice may be better for delivering services to users whose eyes and hands may be engaged in other activities (e.g. driving) or to semi-literate or illiterate users. This thesis proposes a knowledge based architecture for building voice applications to help reduce the limitations of serial access to information. The proposed architecture, called OVR (Ontologies, VoiceXML and Reasoners), uses a rich backend that represents knowledge via ontologies and utilises reasoning engines to reason with it, in order to generate intelligent behaviour. Ontologies were chosen over other knowledge representation formalisms because of their expressivity and executable format, and because current trends suggest a general shift towards the use of ontologies in many systems used for information storing and sharing. For the frontend, this architecture uses VoiceXML, the emerging, and de facto standard for voice automated applications. A functional prototype was built for an initial validation of the architecture. The system is a simple voice application to help locate information about service providers that offer HIV (Human Immunodeficiency Virus) testing. We called this implementation HTLS (HIV Testing Locator System). The functional prototype was implemented using a number of technologies. OWL API, a Java interface designed to facilitate manipulation of ontologies authored in OWL was used to build a customised query interface for HTLS. Pellet reasoner was used for supporting queries to the knowledge base and Drools (JBoss rule engine) was used for processing dialog rules. VXI was used as the VoiceXML browser and an experimental softswitch called iLanga as the bridge to the telephony system. (At the heart of iLanga is Asterisk, a well known PBX-in-a-box.) HTLS behaved properly under system testing, providing the sought initial validation of OVR. , LaTeX with hyperref package
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- Date Issued: 2011
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