Critical design within the practice of graphic design
- Authors: Kuhn, Simon
- Date: 2012
- Subjects: Graphic arts , Product design
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8494 , http://hdl.handle.net/10948/d1007843 , Graphic arts , Product design
- Description: Critical Design is a specific type of design activity that has emerged from within the field of product design. Based on the supposition that design is an ideological activity, it can either be critical or affirmative of the status quo and categorised as Critical Design or Affirmative Design. The intention of this study is to create Critical Design within the practice of graphic design. Critical Design was defined by identifying its key characteristics and then visualised into a diagram that maps the pathways, processes and consequences which distinguish Critical Design from Affirmative Design. The characteristics were used to generate criteria of Critical Design, which were then used to analyse case studies. The findings from this analysis suggested that both case study projects could be defined as Critical Design and served as a way of testing the appropriateness of the criteria. The practical component of this study used the characteristics of Critical Design to create a range of graphic design artefacts and then analysed them in relation to the criteria of Critical Design. The findings from this analysis determined the practical component as Critical [Graphic] Design and suggested that graphic design can be an appropriate medium for critique of its own role within society.
- Full Text:
- Date Issued: 2012
- Authors: Kuhn, Simon
- Date: 2012
- Subjects: Graphic arts , Product design
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8494 , http://hdl.handle.net/10948/d1007843 , Graphic arts , Product design
- Description: Critical Design is a specific type of design activity that has emerged from within the field of product design. Based on the supposition that design is an ideological activity, it can either be critical or affirmative of the status quo and categorised as Critical Design or Affirmative Design. The intention of this study is to create Critical Design within the practice of graphic design. Critical Design was defined by identifying its key characteristics and then visualised into a diagram that maps the pathways, processes and consequences which distinguish Critical Design from Affirmative Design. The characteristics were used to generate criteria of Critical Design, which were then used to analyse case studies. The findings from this analysis suggested that both case study projects could be defined as Critical Design and served as a way of testing the appropriateness of the criteria. The practical component of this study used the characteristics of Critical Design to create a range of graphic design artefacts and then analysed them in relation to the criteria of Critical Design. The findings from this analysis determined the practical component as Critical [Graphic] Design and suggested that graphic design can be an appropriate medium for critique of its own role within society.
- Full Text:
- Date Issued: 2012
Critical factors for enabling knowledge sharing between government agencies within South Africa
- Authors: Mannie, Avain
- Date: 2012
- Subjects: Administrative agencies , Knowledge management , Business intelligence
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: vital:8822 , http://hdl.handle.net/10948/d1019699
- Description: Globally, organisations have recognised the strategic importance of knowledge management (KM) and are increasingly focusing their efforts on practices to foster the creation, sharing and integration of knowledge. Whilst most research in Knowledge Management (KM) has focused on the private sector, there is a breadth of potential applications of KM theory and practice for government agencies to adopt in search of resolving pertinent problems. The purpose of this study is to examine the factors that influence the effectiveness of knowledge management towards collaborative problem solving in government. What is missing is research-based evidence of the factors that influence the main factors for knowledge sharing across government agencies. Given this gap, the researcher addresses the research question: In government agencies mandated to resolve issues of crime, what are the key factors required which support and influence the collaborative sharing culture? Upon analysing the data, the researcher found the following key factors as being determinants on knowledge management: organisational culture, learning organisation, collaboration, subject matter experts and trust. The two factors – organisational culture and learning organisation were identified as the most significant factors which lay as the root or core for the ‘knowledge tree’. Once these roots are in place, the other factors will gain their significance on knowledge management. These findings serve to extend the findings of the existing literature within the government sector. This study is important because the findings provide government agencies with critically important information to guide their actions towards ensuring a knowledge sharing culture is embedded in government. Whilst the empirical findings do not focus on databases or information technology specifically, it is important to acknowledge the use of both technology and people. The main concern is with managing an organisation’s knowledge assets: creating, storing, protecting, disseminating and using mission-critical knowledge. When people need knowledge, is it the right knowledge and is it timely and easy to locate and access? Is this precious commodity updated as learning occurs and better ways of doing things are discovered? The awareness of the value of knowledge to a business, coupled with its leadership, acts as an integrator that improves cross- functional communication and cooperation. Shared knowledge not only makes for a more effective, efficient and agile organisation, but creates a common perspective and culture that produces a natural consistency of successful decisions and actions. The collaborative knowledge tree model proposed in this study uses the analogy of a tree when viewing South African government agencies as the branches of a collective tree (government). This ‘tree’ requires leaders and policy making to ‘dig deep’ into understanding the roots of the tree in order to ensure that the appropriate ‘seeds’ are planted such that the tree grows and is able to provide the necessary fruit required. Ultimately, as suggested by former President Thabo Mbeki (2012) in his address, the role of knowledge would thus be seen as a collaborative means towards the betterment of society.
- Full Text:
- Date Issued: 2012
- Authors: Mannie, Avain
- Date: 2012
- Subjects: Administrative agencies , Knowledge management , Business intelligence
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: vital:8822 , http://hdl.handle.net/10948/d1019699
- Description: Globally, organisations have recognised the strategic importance of knowledge management (KM) and are increasingly focusing their efforts on practices to foster the creation, sharing and integration of knowledge. Whilst most research in Knowledge Management (KM) has focused on the private sector, there is a breadth of potential applications of KM theory and practice for government agencies to adopt in search of resolving pertinent problems. The purpose of this study is to examine the factors that influence the effectiveness of knowledge management towards collaborative problem solving in government. What is missing is research-based evidence of the factors that influence the main factors for knowledge sharing across government agencies. Given this gap, the researcher addresses the research question: In government agencies mandated to resolve issues of crime, what are the key factors required which support and influence the collaborative sharing culture? Upon analysing the data, the researcher found the following key factors as being determinants on knowledge management: organisational culture, learning organisation, collaboration, subject matter experts and trust. The two factors – organisational culture and learning organisation were identified as the most significant factors which lay as the root or core for the ‘knowledge tree’. Once these roots are in place, the other factors will gain their significance on knowledge management. These findings serve to extend the findings of the existing literature within the government sector. This study is important because the findings provide government agencies with critically important information to guide their actions towards ensuring a knowledge sharing culture is embedded in government. Whilst the empirical findings do not focus on databases or information technology specifically, it is important to acknowledge the use of both technology and people. The main concern is with managing an organisation’s knowledge assets: creating, storing, protecting, disseminating and using mission-critical knowledge. When people need knowledge, is it the right knowledge and is it timely and easy to locate and access? Is this precious commodity updated as learning occurs and better ways of doing things are discovered? The awareness of the value of knowledge to a business, coupled with its leadership, acts as an integrator that improves cross- functional communication and cooperation. Shared knowledge not only makes for a more effective, efficient and agile organisation, but creates a common perspective and culture that produces a natural consistency of successful decisions and actions. The collaborative knowledge tree model proposed in this study uses the analogy of a tree when viewing South African government agencies as the branches of a collective tree (government). This ‘tree’ requires leaders and policy making to ‘dig deep’ into understanding the roots of the tree in order to ensure that the appropriate ‘seeds’ are planted such that the tree grows and is able to provide the necessary fruit required. Ultimately, as suggested by former President Thabo Mbeki (2012) in his address, the role of knowledge would thus be seen as a collaborative means towards the betterment of society.
- Full Text:
- Date Issued: 2012
Critical factors for the successful implementation of the proposed national health insurance system in South Africa
- Authors: Cortje, Gareth Frederick
- Date: 2012
- Subjects: National health insurance -- South Africa -- Nelson Mandela Bay Municipality , National health services -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8783 , http://hdl.handle.net/10948/d1013090
- Description: South Africa has a complex healthcare system. The provision and financing of health care in South Africa occur within two fundamentally different systems: the public healthcare sector and non-governmental not-for-profit organisations, on the one hand, and the private healthcare system, on the other hand. The socioeconomic status of an individual in South Africa is the primary determinant of the system through which he or she will receive access to healthcare. The healthcare services provided by the public and private sectors are perceived to be unequal. The introduction of healthcare reforms by the South African government through the National Health Insurance (NHI) aims to address these disparities. The primary objective of this study was to contribute to the successful implementation of the proposed South African NHI by identifying critical success factors that would impact such implementation. A sample of managerial representatives of the following healthcare institutions in the Nelson Mandela Bay Municipality (NMBM) was drawn: Large private hospitals groups; Eastern Cape Department of Health; Independent medical practitioners groups; South African Dental Association; Pharmacy Association of South Africa; Optometrist Association of South Africa. A total of 250 questionnaires were distributed among these institutions and approximately 233 usable questionnaires were returned (response rate 93.2 percent). A literature review was conducted to identify the various viewpoints (critical success factors, as well as positive and negative perceptions) on NHIs in other countries, as well as the proposed one in South Africa. About 43 of such viewpoints were identified. The 233 respondents were surveyed on these 43 viewpoints. The empirical results revealed the following three critical success factors for the successful implementation of the South African NHI: The projected benefits for stakeholders, with specific reference to medical aid schemes; the projected benefits to the private healthcare sector in servicing the public sector; and strategic leadership. The empirical results also showed that the healthcare managers, who serve the poor versus the affluent geographical areas of the NMBM, differ with regard to their projected success of the NHI. Finally, the study highlighted these health managers’ general perceptions about the envisaged benefits and shortcomings of the NHI.
- Full Text:
- Date Issued: 2012
- Authors: Cortje, Gareth Frederick
- Date: 2012
- Subjects: National health insurance -- South Africa -- Nelson Mandela Bay Municipality , National health services -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8783 , http://hdl.handle.net/10948/d1013090
- Description: South Africa has a complex healthcare system. The provision and financing of health care in South Africa occur within two fundamentally different systems: the public healthcare sector and non-governmental not-for-profit organisations, on the one hand, and the private healthcare system, on the other hand. The socioeconomic status of an individual in South Africa is the primary determinant of the system through which he or she will receive access to healthcare. The healthcare services provided by the public and private sectors are perceived to be unequal. The introduction of healthcare reforms by the South African government through the National Health Insurance (NHI) aims to address these disparities. The primary objective of this study was to contribute to the successful implementation of the proposed South African NHI by identifying critical success factors that would impact such implementation. A sample of managerial representatives of the following healthcare institutions in the Nelson Mandela Bay Municipality (NMBM) was drawn: Large private hospitals groups; Eastern Cape Department of Health; Independent medical practitioners groups; South African Dental Association; Pharmacy Association of South Africa; Optometrist Association of South Africa. A total of 250 questionnaires were distributed among these institutions and approximately 233 usable questionnaires were returned (response rate 93.2 percent). A literature review was conducted to identify the various viewpoints (critical success factors, as well as positive and negative perceptions) on NHIs in other countries, as well as the proposed one in South Africa. About 43 of such viewpoints were identified. The 233 respondents were surveyed on these 43 viewpoints. The empirical results revealed the following three critical success factors for the successful implementation of the South African NHI: The projected benefits for stakeholders, with specific reference to medical aid schemes; the projected benefits to the private healthcare sector in servicing the public sector; and strategic leadership. The empirical results also showed that the healthcare managers, who serve the poor versus the affluent geographical areas of the NMBM, differ with regard to their projected success of the NHI. Finally, the study highlighted these health managers’ general perceptions about the envisaged benefits and shortcomings of the NHI.
- Full Text:
- Date Issued: 2012
Cryptic variation in an ecological indicator organism: mitochondrial and nuclear DNA sequence data confirm distinct lineages of Baetis harrisoni Barnard (Ephemeroptera: Baetidae) in Southern Africa
- Pereira-da-Conceicoa, Lyndall L, Price, Benjamin W, Barber-James, Helen M, Barker, Nigel P, De Moor, Ferdy C, Villet, Martin H
- Authors: Pereira-da-Conceicoa, Lyndall L , Price, Benjamin W , Barber-James, Helen M , Barker, Nigel P , De Moor, Ferdy C , Villet, Martin H
- Date: 2012
- Language: English
- Type: Article
- Identifier: vital:6535 , http://hdl.handle.net/10962/d1005976 , https://dx.doi.org/10.1186/1471-2148-12-26
- Description: Baetis harrisoni Barnard is a mayfly frequently encountered in river studies across Africa, but the external morphological features used for identifying nymphs have been observed to vary subtly between different geographic locations. It has been associated with a wide range of ecological conditions, including pH extremes of pH 2.9–10.0 in polluted waters. We present a molecular study of the genetic variation within B. harrisoni across 21 rivers in its distribution range in southern Africa.
- Full Text:
- Date Issued: 2012
- Authors: Pereira-da-Conceicoa, Lyndall L , Price, Benjamin W , Barber-James, Helen M , Barker, Nigel P , De Moor, Ferdy C , Villet, Martin H
- Date: 2012
- Language: English
- Type: Article
- Identifier: vital:6535 , http://hdl.handle.net/10962/d1005976 , https://dx.doi.org/10.1186/1471-2148-12-26
- Description: Baetis harrisoni Barnard is a mayfly frequently encountered in river studies across Africa, but the external morphological features used for identifying nymphs have been observed to vary subtly between different geographic locations. It has been associated with a wide range of ecological conditions, including pH extremes of pH 2.9–10.0 in polluted waters. We present a molecular study of the genetic variation within B. harrisoni across 21 rivers in its distribution range in southern Africa.
- Full Text:
- Date Issued: 2012
Cryptic variation in an ecological indicator organism: mitochondrial and nuclear DNA sequence data confirm distinct lineages of Baetis harrisoni Barnard (Ephemeroptera: Baetidae) in southern Africa
- Pereira-da-Conceicoa, L L, Price, Benjamin W, Barber-James, Helen M
- Authors: Pereira-da-Conceicoa, L L , Price, Benjamin W , Barber-James, Helen M
- Date: 2012
- Language: English
- Type: text , Article
- Identifier: vital:7151 , http://hdl.handle.net/10962/d1011855
- Description: Baetis harrisoni Barnard is a mayfly frequently encountered in river studies across Africa, but the external morphological features used for identifying nymphs have been observed to vary subtly between different geographic locations. It has been associated with a wide range of ecological conditions, including pH extremes of pH 2.9–10.0 in polluted waters. We present a molecular study of the genetic variation within B. harrisoni across 21 rivers in its distribution range in southern Africa.
- Full Text:
- Date Issued: 2012
- Authors: Pereira-da-Conceicoa, L L , Price, Benjamin W , Barber-James, Helen M
- Date: 2012
- Language: English
- Type: text , Article
- Identifier: vital:7151 , http://hdl.handle.net/10962/d1011855
- Description: Baetis harrisoni Barnard is a mayfly frequently encountered in river studies across Africa, but the external morphological features used for identifying nymphs have been observed to vary subtly between different geographic locations. It has been associated with a wide range of ecological conditions, including pH extremes of pH 2.9–10.0 in polluted waters. We present a molecular study of the genetic variation within B. harrisoni across 21 rivers in its distribution range in southern Africa.
- Full Text:
- Date Issued: 2012
Cultural interpretations of traumatic events and post traumatic stress disorder (PTSD) symptoms of IsiXhosa-speaking adults
- Authors: De Villiers, Derika
- Date: 2012
- Subjects: Post-traumatic stress disorder , Emotions and cognition , Psychic trauma
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9878 , http://hdl.handle.net/10948/d1008379 , Post-traumatic stress disorder , Emotions and cognition , Psychic trauma
- Description: South Africa as a country is known for its high crime rate which produces an ongoing traumatising environment for its multicultural nation. Posttraumatic stress disorder in the general South African population is thought to be more prevalent than most international norms which make this topic both relevant and important. Cultural diversity is seen to play a role in the experience of PTSD which means that it has become important to gain an understanding of the potential effect of the individual’s cultural background on the processing of a traumatic experience and the symptoms related to the experience. The proposed research focused on appraisals of the traumatic event and symptoms (in schematic and cultural terms). An interpretive (with current cognitive conceptions of the disorder as guiding theory) phenomenological approach was used. The sample consisted of eight isiXhosa-speaking adults that qualified for a diagnosis of PTSD with no prior psychiatric diagnosis. Data was gathered using a semi-structured interview and analysed using the Interpretive Phenomenological Analysis. Results indicated that participants understood their PTSD symptoms in a functional manner but struggled to make sense of their traumatic event. Not understanding their traumatic event was the variable that maintained their PTSD diagnosis. Most of the interpretations made by these participants were fairly universal and there were very few links to content that can directly be attributed to a traditional African worldview. Practitioners may not need to completely reinvent the wheel as far as treatment strategies for PTSD for isiXhosa-speaking individuals in an urban setting go.
- Full Text:
- Date Issued: 2012
- Authors: De Villiers, Derika
- Date: 2012
- Subjects: Post-traumatic stress disorder , Emotions and cognition , Psychic trauma
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9878 , http://hdl.handle.net/10948/d1008379 , Post-traumatic stress disorder , Emotions and cognition , Psychic trauma
- Description: South Africa as a country is known for its high crime rate which produces an ongoing traumatising environment for its multicultural nation. Posttraumatic stress disorder in the general South African population is thought to be more prevalent than most international norms which make this topic both relevant and important. Cultural diversity is seen to play a role in the experience of PTSD which means that it has become important to gain an understanding of the potential effect of the individual’s cultural background on the processing of a traumatic experience and the symptoms related to the experience. The proposed research focused on appraisals of the traumatic event and symptoms (in schematic and cultural terms). An interpretive (with current cognitive conceptions of the disorder as guiding theory) phenomenological approach was used. The sample consisted of eight isiXhosa-speaking adults that qualified for a diagnosis of PTSD with no prior psychiatric diagnosis. Data was gathered using a semi-structured interview and analysed using the Interpretive Phenomenological Analysis. Results indicated that participants understood their PTSD symptoms in a functional manner but struggled to make sense of their traumatic event. Not understanding their traumatic event was the variable that maintained their PTSD diagnosis. Most of the interpretations made by these participants were fairly universal and there were very few links to content that can directly be attributed to a traditional African worldview. Practitioners may not need to completely reinvent the wheel as far as treatment strategies for PTSD for isiXhosa-speaking individuals in an urban setting go.
- Full Text:
- Date Issued: 2012
Culturally-relevant augmented user interfaces for illiterate and semi-literate users
- Authors: Gavaza, Takayedzwa
- Date: 2012 , 2012-06-14
- Subjects: User interfaces (Computer systems) -- Research , Computer software -- Research , Graphical user interfaces (Computer systems) -- Research , Human-computer interaction , Computers and literacy
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4665 , http://hdl.handle.net/10962/d1006679 , User interfaces (Computer systems) -- Research , Computer software -- Research , Graphical user interfaces (Computer systems) -- Research , Human-computer interaction , Computers and literacy
- Description: This thesis discusses guidelines for developers of Augmented User Interfaces that can be used by illiterate and semi-literate users. To discover how illiterate and semi-literate users intuitively understand interaction with a computer, a series of Wizard of Oz experiments were conducted. In the first Wizard of Oz study, users were presented with a standard desktop computer, fitted with a number of input devices to determine how they assume interaction should occur. This study found that the users preferred the use of speech and gestures which mirrored findings from other researchers. The study also found that users struggled to understand the tab metaphor which is used frequently in applications. From these findings, a localised culturally-relevant tab interface was developed to determine the feasibility of localised Graphical User Interface components. A second study was undertaken to compare the localised tab interface with the traditional tabbed interface. This study collected both quantitative and qualitative data from the participants. It found that users could interact with a localised tabbed interface faster and more accurately than with the traditional counterparts. More importantly, users stated that they intuitively understood the localised interface component, whereas they did not understand the traditional tab metaphor. These user studies have shown that the use of self-explanatory animations, video feedback, localised tabbed interface metaphors and voice output have a positive impact on enabling illiterate and semi-literate users to access information. , TeX , Adobe Acrobat 9.51 Paper Capture Plug-in
- Full Text:
- Date Issued: 2012
- Authors: Gavaza, Takayedzwa
- Date: 2012 , 2012-06-14
- Subjects: User interfaces (Computer systems) -- Research , Computer software -- Research , Graphical user interfaces (Computer systems) -- Research , Human-computer interaction , Computers and literacy
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4665 , http://hdl.handle.net/10962/d1006679 , User interfaces (Computer systems) -- Research , Computer software -- Research , Graphical user interfaces (Computer systems) -- Research , Human-computer interaction , Computers and literacy
- Description: This thesis discusses guidelines for developers of Augmented User Interfaces that can be used by illiterate and semi-literate users. To discover how illiterate and semi-literate users intuitively understand interaction with a computer, a series of Wizard of Oz experiments were conducted. In the first Wizard of Oz study, users were presented with a standard desktop computer, fitted with a number of input devices to determine how they assume interaction should occur. This study found that the users preferred the use of speech and gestures which mirrored findings from other researchers. The study also found that users struggled to understand the tab metaphor which is used frequently in applications. From these findings, a localised culturally-relevant tab interface was developed to determine the feasibility of localised Graphical User Interface components. A second study was undertaken to compare the localised tab interface with the traditional tabbed interface. This study collected both quantitative and qualitative data from the participants. It found that users could interact with a localised tabbed interface faster and more accurately than with the traditional counterparts. More importantly, users stated that they intuitively understood the localised interface component, whereas they did not understand the traditional tab metaphor. These user studies have shown that the use of self-explanatory animations, video feedback, localised tabbed interface metaphors and voice output have a positive impact on enabling illiterate and semi-literate users to access information. , TeX , Adobe Acrobat 9.51 Paper Capture Plug-in
- Full Text:
- Date Issued: 2012
Curcumin analogues as ligands for Re (I) and (V)
- Authors: Schmitt, Bonell
- Date: 2012
- Subjects: Rhenium , Ligands , Chemistry, Inorganic
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10443 , http://hdl.handle.net/10948/d1020975
- Description: Coordination properties of 4-bromo-N-(diethylcarbamothioyl)benzamide (Hbeb) and 4-bromo-N-(diphenylcarbamothioyl)benzamide (Hbpb) with oxorhenium(V) and rhenium(I) are reported and discussed. Transition metal complexes of these ligands were studied due to the wide range of applications of thiourea derivatives in biological fields. N-[Di(alkyl/aryl)carbamothioyl]benzamide derivatives readily coordinate to metal ions as O,S-donors and the catalytic property of the complexes can be altered by these ligands, due to steric and electronic properties provided by various substituents. The coordination possibilities of curcumin with rhenium(V) are discussed, as well as the difficulties encountered. Analogues of curcumin have been made, which also contains a seven-spacer unit between the phenyl rings, which would be more reactive and more effective in bonding to rhenium and which have greater or a similar biological activity to curcumin. This was done by assessing the coordination properties of 1,5-bis(salicylidene)thiocarbohydrazide (H4salt) and 2,4-bis(vanilidene)thiocarbohydrazide (H4vant) with oxorhenium(V) and rhenium(I) starting materials. Two rhenium(V) complex salts of the core [ReX(PPh3)2]4+ (X = Br, I), containing a coordinated imido nitrogen, are reported. One is a ‘2+1’ complex, coordinating bi- and monodentately, with the other a similar ‘3+0’ complex containing a tridentate imido-coordinated Schiff base. Selected compounds were tested against oesophageal cancer cell lines in order to evaluate and compare their effectiveness in eliminating or reducing the cancer cells in the test medium during biological testing.
- Full Text:
- Date Issued: 2012
- Authors: Schmitt, Bonell
- Date: 2012
- Subjects: Rhenium , Ligands , Chemistry, Inorganic
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10443 , http://hdl.handle.net/10948/d1020975
- Description: Coordination properties of 4-bromo-N-(diethylcarbamothioyl)benzamide (Hbeb) and 4-bromo-N-(diphenylcarbamothioyl)benzamide (Hbpb) with oxorhenium(V) and rhenium(I) are reported and discussed. Transition metal complexes of these ligands were studied due to the wide range of applications of thiourea derivatives in biological fields. N-[Di(alkyl/aryl)carbamothioyl]benzamide derivatives readily coordinate to metal ions as O,S-donors and the catalytic property of the complexes can be altered by these ligands, due to steric and electronic properties provided by various substituents. The coordination possibilities of curcumin with rhenium(V) are discussed, as well as the difficulties encountered. Analogues of curcumin have been made, which also contains a seven-spacer unit between the phenyl rings, which would be more reactive and more effective in bonding to rhenium and which have greater or a similar biological activity to curcumin. This was done by assessing the coordination properties of 1,5-bis(salicylidene)thiocarbohydrazide (H4salt) and 2,4-bis(vanilidene)thiocarbohydrazide (H4vant) with oxorhenium(V) and rhenium(I) starting materials. Two rhenium(V) complex salts of the core [ReX(PPh3)2]4+ (X = Br, I), containing a coordinated imido nitrogen, are reported. One is a ‘2+1’ complex, coordinating bi- and monodentately, with the other a similar ‘3+0’ complex containing a tridentate imido-coordinated Schiff base. Selected compounds were tested against oesophageal cancer cell lines in order to evaluate and compare their effectiveness in eliminating or reducing the cancer cells in the test medium during biological testing.
- Full Text:
- Date Issued: 2012
Curriculum reform in Lesotho: exploring the interface between environmental education and geography in selected schools
- Authors: Raselimo, Mohaeka Gabriel
- Date: 2012
- Subjects: Curriculum planning -- Lesotho Curriculum change -- Lesotho Educational evaluation -- Lesotho Environmental education -- Study and teaching (Secondary) -- Lesotho Geography -- Study and teaching (Secondary) -- Lesotho Agenda 21 (Program)
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1488 , http://hdl.handle.net/10962/d1003369
- Description: This study sought to explore the interface between environmental education (EE) and school geography with a view to understanding a process of curriculum reform in the context of Lesotho. The research was based on the curriculum reform process that was initiated by a Danish donor-funded project, known as the Lesotho Environmental Education Support Project (LEESP), which operated from 2001 to 2004. Driven by a sustainable development imperative, the project was intended to assist Lesotho in the implementation of local action for Agenda 21 by introducing environmental education into the formal education system. Deviating slightly from much published research on geographical and environmental education, which focuses on how geography contributes to environmental education, this study explored how the latter has shaped the former in terms of content and pedagogy. Using the lens of critical curriculum theory, I sought to understand the political nature of the curriculum and of curriculum change, focusing on the LEESP curriculum policy development, dissemination and implementation at classroom level. The study employed Bernstein's concepts of classification and framing to illuminate issues of power and control between discourses, and between teachers and learners. Operating within an interpretive qualitative research orientation, the study used a case study method focusing on five secondary/high schools in Lesotho. The data was generated through document analysis, interviews and classroom observations. The study examined the assumptions, values and ideologies underpinning environmental education curriculum intentions as reflected in LEESP documents. It also investigated the social process of conceptualising and disseminating environmental education to understand the challenges faced as education practitioners made sense of environmental education innovations in the specific contexts of Lesotho, and how these could possibly influence what happens at the classroom level. The analysis of the LEESP documents revealed that while there are many areas of synergy between the LEESP environmental education policy guidelines and the national education ideals in Lesotho, achievement of the transformational visions of action competence, which was the overarching concept in the reform process, would require major structural changes. The study also highlights issues of participation, contestations, tensions and contradictions associated with the conceptualisation and dissemination of environmental education. At implementation level, there is a disjuncture between environmental education policy intentions and practice. Geography teachers in the research schools generally understood the existence of environmental education in their schools in terms of environmental management. The findings also revealed that while there is generally a strong environmental dimension in geography content, as reflected in both curriculum materials and classroom practice, the subject still retains its disciplinary boundaries and makes little use of knowledge from other subjects or the everyday knowledge of the learners. Finally, it emerged that while the geography teachers in their rhetoric espoused learner-centred methods, in practice they generally employed traditional teacher-centred and book-centred methods. The study concludes that a lack of change in school geography in Lesotho, of the sort envisaged in LEESP, may be attributed to contextual and structural factors such as an overemphasis on examinations, and certain perceptions on the part of teachers and learners embedded in the history and culture of their society. A model of teacher professional development capable of supporting curriculum change is therefore proposed.
- Full Text:
- Date Issued: 2012
- Authors: Raselimo, Mohaeka Gabriel
- Date: 2012
- Subjects: Curriculum planning -- Lesotho Curriculum change -- Lesotho Educational evaluation -- Lesotho Environmental education -- Study and teaching (Secondary) -- Lesotho Geography -- Study and teaching (Secondary) -- Lesotho Agenda 21 (Program)
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1488 , http://hdl.handle.net/10962/d1003369
- Description: This study sought to explore the interface between environmental education (EE) and school geography with a view to understanding a process of curriculum reform in the context of Lesotho. The research was based on the curriculum reform process that was initiated by a Danish donor-funded project, known as the Lesotho Environmental Education Support Project (LEESP), which operated from 2001 to 2004. Driven by a sustainable development imperative, the project was intended to assist Lesotho in the implementation of local action for Agenda 21 by introducing environmental education into the formal education system. Deviating slightly from much published research on geographical and environmental education, which focuses on how geography contributes to environmental education, this study explored how the latter has shaped the former in terms of content and pedagogy. Using the lens of critical curriculum theory, I sought to understand the political nature of the curriculum and of curriculum change, focusing on the LEESP curriculum policy development, dissemination and implementation at classroom level. The study employed Bernstein's concepts of classification and framing to illuminate issues of power and control between discourses, and between teachers and learners. Operating within an interpretive qualitative research orientation, the study used a case study method focusing on five secondary/high schools in Lesotho. The data was generated through document analysis, interviews and classroom observations. The study examined the assumptions, values and ideologies underpinning environmental education curriculum intentions as reflected in LEESP documents. It also investigated the social process of conceptualising and disseminating environmental education to understand the challenges faced as education practitioners made sense of environmental education innovations in the specific contexts of Lesotho, and how these could possibly influence what happens at the classroom level. The analysis of the LEESP documents revealed that while there are many areas of synergy between the LEESP environmental education policy guidelines and the national education ideals in Lesotho, achievement of the transformational visions of action competence, which was the overarching concept in the reform process, would require major structural changes. The study also highlights issues of participation, contestations, tensions and contradictions associated with the conceptualisation and dissemination of environmental education. At implementation level, there is a disjuncture between environmental education policy intentions and practice. Geography teachers in the research schools generally understood the existence of environmental education in their schools in terms of environmental management. The findings also revealed that while there is generally a strong environmental dimension in geography content, as reflected in both curriculum materials and classroom practice, the subject still retains its disciplinary boundaries and makes little use of knowledge from other subjects or the everyday knowledge of the learners. Finally, it emerged that while the geography teachers in their rhetoric espoused learner-centred methods, in practice they generally employed traditional teacher-centred and book-centred methods. The study concludes that a lack of change in school geography in Lesotho, of the sort envisaged in LEESP, may be attributed to contextual and structural factors such as an overemphasis on examinations, and certain perceptions on the part of teachers and learners embedded in the history and culture of their society. A model of teacher professional development capable of supporting curriculum change is therefore proposed.
- Full Text:
- Date Issued: 2012
Dasein online! a study of the experience of flow in the virtual playground
- Authors: Godley, Donnae-Maree
- Date: 2012
- Subjects: Internet games -- Social aspects -- Research , Virtual reality -- Social aspects -- Research , Fantasy games -- Social aspects -- Research , Human-computer interaction -- Research , Online identities
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:2983 , http://hdl.handle.net/10962/d1002492 , Internet games -- Social aspects -- Research , Virtual reality -- Social aspects -- Research , Fantasy games -- Social aspects -- Research , Human-computer interaction -- Research , Online identities
- Description: The purpose of this study was twofold. First, it aimed to present and understand the experiences of online gamers from the paradigm of positive psychology. To achieve this, the phenomenon of flow was investigated to see whether or not, it is experienced whilst gaming online and if present, how it is revealed in this context. The second purpose was to contribute to theory building and to respond to extant research recommendations. Aligned with a qualitative orientation, the method selected to achieve the objectives of the study was interpretative phenomenological analysis. A sample of four participants who met the criteria for inclusion in the research were selected and interviewed using semi-structured interviews. Data was analysed and interpreted inductively and categorised into superordinate themes. These were presented as two sections: Section A explored the experience and meaning of online gaming through the following three superordinate themes; intention, pre-gaming rituals and gaming process. Section B discussed the social experience and meaning of gaming online through the superordinate theme, a gamers way. This study both challenged and supported theory and research in the field and introduced novel areas, such as pregaming rituals and the subthemes; marijuana and gaming space. This is a notable and promising "side effect" of a research design that is exploratory. Findings called for future multi-disciplinary research into flow, gaming and online relationships considering Csikszentimaihalyi‟s concept of autotelic relationships and Heideggers‟ philosophical framework.
- Full Text:
- Date Issued: 2012
- Authors: Godley, Donnae-Maree
- Date: 2012
- Subjects: Internet games -- Social aspects -- Research , Virtual reality -- Social aspects -- Research , Fantasy games -- Social aspects -- Research , Human-computer interaction -- Research , Online identities
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:2983 , http://hdl.handle.net/10962/d1002492 , Internet games -- Social aspects -- Research , Virtual reality -- Social aspects -- Research , Fantasy games -- Social aspects -- Research , Human-computer interaction -- Research , Online identities
- Description: The purpose of this study was twofold. First, it aimed to present and understand the experiences of online gamers from the paradigm of positive psychology. To achieve this, the phenomenon of flow was investigated to see whether or not, it is experienced whilst gaming online and if present, how it is revealed in this context. The second purpose was to contribute to theory building and to respond to extant research recommendations. Aligned with a qualitative orientation, the method selected to achieve the objectives of the study was interpretative phenomenological analysis. A sample of four participants who met the criteria for inclusion in the research were selected and interviewed using semi-structured interviews. Data was analysed and interpreted inductively and categorised into superordinate themes. These were presented as two sections: Section A explored the experience and meaning of online gaming through the following three superordinate themes; intention, pre-gaming rituals and gaming process. Section B discussed the social experience and meaning of gaming online through the superordinate theme, a gamers way. This study both challenged and supported theory and research in the field and introduced novel areas, such as pregaming rituals and the subthemes; marijuana and gaming space. This is a notable and promising "side effect" of a research design that is exploratory. Findings called for future multi-disciplinary research into flow, gaming and online relationships considering Csikszentimaihalyi‟s concept of autotelic relationships and Heideggers‟ philosophical framework.
- Full Text:
- Date Issued: 2012
Decentralised cooperative governance in the South African metropolitan municipalities
- Authors: Zimba, Anthony Andile
- Date: 2012
- Subjects: Community development -- South Africa , Local government -- South Africa , Intergovernmental cooperation -- South Africa , Public administration -- South Africa , Human services -- South Africa , Municipal government -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD (Social Science Dev)
- Identifier: vital:11427 , http://hdl.handle.net/10353/536 , Community development -- South Africa , Local government -- South Africa , Intergovernmental cooperation -- South Africa , Public administration -- South Africa , Human services -- South Africa , Municipal government -- South Africa
- Description: The study emanates from the constitutional imperatives with regard to the role of local government in community development. The notion of cooperative governance is envisaged in the South African Constitution which stipulates that all spheres of government must adhere to the principles of cooperative government and must conduct their activities within the parameters prescribed by the Constitution. The purpose is to support and strengthen the capacity of the local governments to manage their own affairs and to perform their functions. The basic values and principles governing public administration entail that: it must be broadly representative of the people of South Africa in order to redress the imbalances. The existing gaps in the legislation on decision making power at the local level of the municipality, be it in a ward committee or sub council, have not been adequately addressed in the post 1994 democratic dispensation. It is in this context that this study seeks to address these gaps and obstacles, and contribute to the design and development of a decentralized cooperative governance model, specifically to the six metropolitan municipalities and also provide a basis for further research. The findings of the research could be adapted as a national policy in the empowering of municipalities through the dispersal of democratic power which is an essential ingredient of inclusive governance. Based on a case study of six metropolitan municipalities, the research is intended to contribute to the development of empirically grounded; praxis and practical guideline in decentralized cooperative governance which can be adopted and institutionalized in public administration. It is believed that a study of decentralized cooperative governance adds value in that it seeks to link decentralized power and local development. Rather than civil society organisations being seen as adversarial, a creative partnership with the state in local development is crucial. This political assimilation is critical in the construction of democracy through fusing the substantive values of a political culture with the procedural requisites of democratic accountability. This serves to fragment and disperse political power and maintain a system of checks and balances with regard to the exercise of governmental power. The capacity for innovation, flexibility and change can be enhanced at the local level, and it is a cliché that local decision making is viewed as more democratic in contrast to central, top-down decision-making processes. A syncretistic model for local government based on the political adaptation of political and inclusive decentralisation is outlined.
- Full Text:
- Date Issued: 2012
- Authors: Zimba, Anthony Andile
- Date: 2012
- Subjects: Community development -- South Africa , Local government -- South Africa , Intergovernmental cooperation -- South Africa , Public administration -- South Africa , Human services -- South Africa , Municipal government -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD (Social Science Dev)
- Identifier: vital:11427 , http://hdl.handle.net/10353/536 , Community development -- South Africa , Local government -- South Africa , Intergovernmental cooperation -- South Africa , Public administration -- South Africa , Human services -- South Africa , Municipal government -- South Africa
- Description: The study emanates from the constitutional imperatives with regard to the role of local government in community development. The notion of cooperative governance is envisaged in the South African Constitution which stipulates that all spheres of government must adhere to the principles of cooperative government and must conduct their activities within the parameters prescribed by the Constitution. The purpose is to support and strengthen the capacity of the local governments to manage their own affairs and to perform their functions. The basic values and principles governing public administration entail that: it must be broadly representative of the people of South Africa in order to redress the imbalances. The existing gaps in the legislation on decision making power at the local level of the municipality, be it in a ward committee or sub council, have not been adequately addressed in the post 1994 democratic dispensation. It is in this context that this study seeks to address these gaps and obstacles, and contribute to the design and development of a decentralized cooperative governance model, specifically to the six metropolitan municipalities and also provide a basis for further research. The findings of the research could be adapted as a national policy in the empowering of municipalities through the dispersal of democratic power which is an essential ingredient of inclusive governance. Based on a case study of six metropolitan municipalities, the research is intended to contribute to the development of empirically grounded; praxis and practical guideline in decentralized cooperative governance which can be adopted and institutionalized in public administration. It is believed that a study of decentralized cooperative governance adds value in that it seeks to link decentralized power and local development. Rather than civil society organisations being seen as adversarial, a creative partnership with the state in local development is crucial. This political assimilation is critical in the construction of democracy through fusing the substantive values of a political culture with the procedural requisites of democratic accountability. This serves to fragment and disperse political power and maintain a system of checks and balances with regard to the exercise of governmental power. The capacity for innovation, flexibility and change can be enhanced at the local level, and it is a cliché that local decision making is viewed as more democratic in contrast to central, top-down decision-making processes. A syncretistic model for local government based on the political adaptation of political and inclusive decentralisation is outlined.
- Full Text:
- Date Issued: 2012
Deciding and doing what's right for people and planet : an investigation of the ethics-oriented learning of novice environmental educators
- Authors: Olvitt, Lausanne Laura
- Date: 2012
- Subjects: Environmental education Environmental ethics
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1913 , http://hdl.handle.net/10962/d1007238
- Description: This study probes the ethics-oriented reflexive deliberations of three novice environmental education practitioners in South Africa. Two of the cases examined work in a local government context, and the third in an environmental non-governmental organisation context. All three practitioners are studying a one-year professional development course in environmental education. The research asks how their ethical deliberations ‘come to be what they are’, at the interface of their workplace and course-based learning processes. Working within a relational, social realist ontology, the study takes a sociocultural-historical approach to learning, development and social change. Cultural-historical activity theory (CHAT) provides theoretical tools and a descriptive language to approach the rich, qualitative data derived from workplace and course observations, extensive interviews, and document review. Critical discourse analysis was used as a secondary analytical tool to probe ethical and environmental discourses that were found to be influential in the course and workplace activity systems. Data from the three case studies was analysed in stages. In the first stage, CHAT provided a theoretical perspective and language of description to analyse the interacting activity systems in which each learner-practitioner’s ethics-oriented reflexive deliberations occurred. This provided a platform for the second stage of analysis which was framed by Margaret Archer’s (1995) social realist theory of morphogenesis/ morphostasis, followed by a summative retroductive analysis, to give an account of the interplay of historically-emergent social and cultural structures and individual reflexivity in relation to the ethical dimensions of environmental education practice. The study traces how ethics-oriented reflexive deliberations occur at the untidy, unpredictable intersection of workplace, course and personal contexts, and are strongest when they are situated in authentic contexts that resonate with learner-practitioners’ ‘ultimate concerns’ (after Archer, 2003; 2007). In this study, the learner-practitioners’ ‘ultimate concerns’ included family, personal well-being, social justice, cultural identity and religious commitments. The scope and depth of learner-practitioners’ social-ecological knowledge was also identified as a key factor influencing ethics-oriented reflexive deliberations, although the mediation of such knowledge can be hindered by language and conceptual ii barriers, amongst others. The study also noted how ethical positions circulating in the workplace, course and personal contexts were diverse, uneven and dynamic. Some ethical positions were found to be more explicitly differentiated than others, either resonating with or being overlooked by the learner-practitioners as they deliberated the ethical dimensions of their environmental education practice. In situations where there was limited depth, conceptual clarity and/ or confidence to engage directly with ethical concerns, there was a tendency towards (inadvertent) ethical relativism. Insights derived from the study suggest that these factors have limiting effects on the ethics-oriented reflexive deliberations of novice environmental educators. These insights point to the need for ethical deliberations to be re-personalised in context and underpinned by depth knowledge. A relational and pragmatic approach to environmental ethics (that recognises the validity of judgemental rationality – which can be fallible – and which seeks out practical adequacy) is put forward as appropriate and potentially generative in environmental education and training processes. This would need to be supported by careful attention to the influence of environmental discourses and practices in shaping ethical deliberations, and may also be helpful in developing a much-needed accessible, everyday language of ethical engagement. This study’s contribution to new knowledge in the field of environmental education is through its account of ethics-oriented reflexive deliberations emerging (in the Archerian morphogenetic sense) in complex, indeterminate ways at the interface of sociocultural and social-ecological contexts. The ethics-oriented reflexive deliberations of novice environmental educators occur in relation to their ‘ultimate concerns’ and are advanced or hindered by the historically-emergent practices, discourses and material realities of their workplace, personal and educational contexts. These insights require that the complex interplay of intersecting contexts and concerns that shape ethics-oriented reflexive deliberations be acknowledged and carefully mediated in both workplace-based and coursebased professional development processes.
- Full Text:
- Date Issued: 2012
- Authors: Olvitt, Lausanne Laura
- Date: 2012
- Subjects: Environmental education Environmental ethics
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1913 , http://hdl.handle.net/10962/d1007238
- Description: This study probes the ethics-oriented reflexive deliberations of three novice environmental education practitioners in South Africa. Two of the cases examined work in a local government context, and the third in an environmental non-governmental organisation context. All three practitioners are studying a one-year professional development course in environmental education. The research asks how their ethical deliberations ‘come to be what they are’, at the interface of their workplace and course-based learning processes. Working within a relational, social realist ontology, the study takes a sociocultural-historical approach to learning, development and social change. Cultural-historical activity theory (CHAT) provides theoretical tools and a descriptive language to approach the rich, qualitative data derived from workplace and course observations, extensive interviews, and document review. Critical discourse analysis was used as a secondary analytical tool to probe ethical and environmental discourses that were found to be influential in the course and workplace activity systems. Data from the three case studies was analysed in stages. In the first stage, CHAT provided a theoretical perspective and language of description to analyse the interacting activity systems in which each learner-practitioner’s ethics-oriented reflexive deliberations occurred. This provided a platform for the second stage of analysis which was framed by Margaret Archer’s (1995) social realist theory of morphogenesis/ morphostasis, followed by a summative retroductive analysis, to give an account of the interplay of historically-emergent social and cultural structures and individual reflexivity in relation to the ethical dimensions of environmental education practice. The study traces how ethics-oriented reflexive deliberations occur at the untidy, unpredictable intersection of workplace, course and personal contexts, and are strongest when they are situated in authentic contexts that resonate with learner-practitioners’ ‘ultimate concerns’ (after Archer, 2003; 2007). In this study, the learner-practitioners’ ‘ultimate concerns’ included family, personal well-being, social justice, cultural identity and religious commitments. The scope and depth of learner-practitioners’ social-ecological knowledge was also identified as a key factor influencing ethics-oriented reflexive deliberations, although the mediation of such knowledge can be hindered by language and conceptual ii barriers, amongst others. The study also noted how ethical positions circulating in the workplace, course and personal contexts were diverse, uneven and dynamic. Some ethical positions were found to be more explicitly differentiated than others, either resonating with or being overlooked by the learner-practitioners as they deliberated the ethical dimensions of their environmental education practice. In situations where there was limited depth, conceptual clarity and/ or confidence to engage directly with ethical concerns, there was a tendency towards (inadvertent) ethical relativism. Insights derived from the study suggest that these factors have limiting effects on the ethics-oriented reflexive deliberations of novice environmental educators. These insights point to the need for ethical deliberations to be re-personalised in context and underpinned by depth knowledge. A relational and pragmatic approach to environmental ethics (that recognises the validity of judgemental rationality – which can be fallible – and which seeks out practical adequacy) is put forward as appropriate and potentially generative in environmental education and training processes. This would need to be supported by careful attention to the influence of environmental discourses and practices in shaping ethical deliberations, and may also be helpful in developing a much-needed accessible, everyday language of ethical engagement. This study’s contribution to new knowledge in the field of environmental education is through its account of ethics-oriented reflexive deliberations emerging (in the Archerian morphogenetic sense) in complex, indeterminate ways at the interface of sociocultural and social-ecological contexts. The ethics-oriented reflexive deliberations of novice environmental educators occur in relation to their ‘ultimate concerns’ and are advanced or hindered by the historically-emergent practices, discourses and material realities of their workplace, personal and educational contexts. These insights require that the complex interplay of intersecting contexts and concerns that shape ethics-oriented reflexive deliberations be acknowledged and carefully mediated in both workplace-based and coursebased professional development processes.
- Full Text:
- Date Issued: 2012
Decoding the notion of a constructed identity within an autobiographical picture narrative
- Authors: Joubert, Nina
- Date: 2012
- Subjects: Narrative art , Autobiography , Semiotics
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8497 , http://hdl.handle.net/10948/d1015685
- Description: This study presents an investigation into the process of constructing an autobiographical self within the genre of the autobiographical picture narrative, and explores this process both in terms of a theoretical study of this concept as well as an interpretation of a number of photographs. The interpretation entails a reading of selected autobiographical picture narratives by the artist-photographers Maggie Taylor and Lori Nix by means of a method derived from visual social semiotics. Specifically, the semiotic reading focuses on Taylor and Nix’s photographs Twilight swim (2004) and Ice Storm (1999), respectively, after which the researcher’s own autobiographical photograph entitled Fennel and coriander is read by means of the same methodological approach. The semiotic reading is guided by five salient characteristics of the autobiographical picture narrative, namely fabrication and reality, autobiographical memory, socio-cultural relevance, commonalities in female narration and narrative function. Harrison’s (2003) visual social semiotic framework (which reflects the work of social semioticians Kress and Van Leeuwen, 2002) was augmented in light of the five salient characteristics in order to construct an appropriate methodological framework. A comparative reading of the works by Taylor, Nix and the researcher reveals that although each of the artistphotographers followed a peculiar and unique approach in constructing the autobiographical picture narrative, parallels can be established in terms of various central concepts, as is evident from the semiotic reading. In particular, the role of memory and the interpretation of autobiographical elements emerged as common denominators. The process of constructing an autobiographical memory therefore provides the narrator-photographer with the options of escaping into and not from memory, thus allowing for unique possibilities in terms of interpretation, fantasy and construction.
- Full Text:
- Date Issued: 2012
- Authors: Joubert, Nina
- Date: 2012
- Subjects: Narrative art , Autobiography , Semiotics
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8497 , http://hdl.handle.net/10948/d1015685
- Description: This study presents an investigation into the process of constructing an autobiographical self within the genre of the autobiographical picture narrative, and explores this process both in terms of a theoretical study of this concept as well as an interpretation of a number of photographs. The interpretation entails a reading of selected autobiographical picture narratives by the artist-photographers Maggie Taylor and Lori Nix by means of a method derived from visual social semiotics. Specifically, the semiotic reading focuses on Taylor and Nix’s photographs Twilight swim (2004) and Ice Storm (1999), respectively, after which the researcher’s own autobiographical photograph entitled Fennel and coriander is read by means of the same methodological approach. The semiotic reading is guided by five salient characteristics of the autobiographical picture narrative, namely fabrication and reality, autobiographical memory, socio-cultural relevance, commonalities in female narration and narrative function. Harrison’s (2003) visual social semiotic framework (which reflects the work of social semioticians Kress and Van Leeuwen, 2002) was augmented in light of the five salient characteristics in order to construct an appropriate methodological framework. A comparative reading of the works by Taylor, Nix and the researcher reveals that although each of the artistphotographers followed a peculiar and unique approach in constructing the autobiographical picture narrative, parallels can be established in terms of various central concepts, as is evident from the semiotic reading. In particular, the role of memory and the interpretation of autobiographical elements emerged as common denominators. The process of constructing an autobiographical memory therefore provides the narrator-photographer with the options of escaping into and not from memory, thus allowing for unique possibilities in terms of interpretation, fantasy and construction.
- Full Text:
- Date Issued: 2012
Defect in the South African construction industry
- Authors: Le Roux, Martyn
- Date: 2012
- Subjects: Construction industry -- South Africa , Buildings -- Defects -- South Africa , Quality assurance -- Standards -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9711 , http://hdl.handle.net/10948/d1020320
- Description: Lack of quality in the South African construction industry is causing various problems for different stakeholders. The causes of this lack in quality are due to various different attributes. Corruption has become one of the leading causes with regards to lack of quality. Quality assurance can mitigate or eliminate defects through the implementation of a quality management system. Defects manifest primarily through cracking, dampness, detachment, and water leaks. Defects are categorized as structural, subsidence, acoustic and thermal. In terms of time, defects are either patent or latent, and can be discovered through observation, inspection and various tests. The causes of defects are ultimately due to error or omission, either during design or during the construction phases. Defects may also result due to procurement related factors, such as appointment of incompetent contractors. The result of defects is customer dissatisfaction, rework and disputes. Non-conformance to requirements results in rework and this in turn contributes to time and cost overruns. The aim of this research was to investigate the greatest cause that leads to defects in houses; the most common type of defect; and why projects fail in term of project management terms (due to defects). Results of quantitative research amongst professionals within the construction industry in the Western and Eastern Cape of South Africa as well as literature that has been reviewed form the basis of this study. Architectural practices, consulting engineering practices, and general building contractors were selected on a random sample basis, and surveyed using an online questionnaire. The study revealed that inadequate artisan skills is the biggest cause leading to defects in houses, and that cracks are the most frequent type of defect occurring. Projects fail in project management terms because of defects as the construction time of the projects are increased. The study revealed that construction related causes of defects dominate over design related causes. This study should be of value to both construction industry professionals as well as their clients.
- Full Text:
- Date Issued: 2012
- Authors: Le Roux, Martyn
- Date: 2012
- Subjects: Construction industry -- South Africa , Buildings -- Defects -- South Africa , Quality assurance -- Standards -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9711 , http://hdl.handle.net/10948/d1020320
- Description: Lack of quality in the South African construction industry is causing various problems for different stakeholders. The causes of this lack in quality are due to various different attributes. Corruption has become one of the leading causes with regards to lack of quality. Quality assurance can mitigate or eliminate defects through the implementation of a quality management system. Defects manifest primarily through cracking, dampness, detachment, and water leaks. Defects are categorized as structural, subsidence, acoustic and thermal. In terms of time, defects are either patent or latent, and can be discovered through observation, inspection and various tests. The causes of defects are ultimately due to error or omission, either during design or during the construction phases. Defects may also result due to procurement related factors, such as appointment of incompetent contractors. The result of defects is customer dissatisfaction, rework and disputes. Non-conformance to requirements results in rework and this in turn contributes to time and cost overruns. The aim of this research was to investigate the greatest cause that leads to defects in houses; the most common type of defect; and why projects fail in term of project management terms (due to defects). Results of quantitative research amongst professionals within the construction industry in the Western and Eastern Cape of South Africa as well as literature that has been reviewed form the basis of this study. Architectural practices, consulting engineering practices, and general building contractors were selected on a random sample basis, and surveyed using an online questionnaire. The study revealed that inadequate artisan skills is the biggest cause leading to defects in houses, and that cracks are the most frequent type of defect occurring. Projects fail in project management terms because of defects as the construction time of the projects are increased. The study revealed that construction related causes of defects dominate over design related causes. This study should be of value to both construction industry professionals as well as their clients.
- Full Text:
- Date Issued: 2012
Design and evaluation of illustrated information leaflets as an educational tool for low-literate asthma patients
- Authors: Wrench, Wendy Merle
- Date: 2012 , 2012-10-08
- Subjects: Asthma -- South Africa -- Study and teaching , Asthmatics -- South Africa -- Education
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:3867 , http://hdl.handle.net/10962/d1016236
- Description: Asthma is a chronic non-communicable disease associated with an increase in morbidity, mortality and economic burden. Globally 300 million people have asthma and it is estimated that one in every 250 deaths worldwide are due to asthma. South Africa has the highest asthma prevalence (8.1%) in Africa and the disease is 18th in the top 20 causes of death. Inadequate home management, poor availability of health care, and poor transport and emergency services are recognised as important contributing factors. Patients with a low level of education and limited literacy skills may be unable to understand instructions on frequency and use of asthma medicines, which could result in unintentional non-adherence leading to serious complications and increased health care costs. The aim of this study was to investigate the impact of a tailored educational intervention on low-literate patients with asthma. Objectives to achieve this aim included designing patient information leaflets (PILs) containing information on asthma, management of asthma and asthma therapy, and using the PILs to educate low-literate asthma patients. A before-andafter intervention type design evaluated self-reported selected health-related quality of life measures, self-reported self-efficacy, knowledge of asthma and asthma management, knowledge of the use of metered dose inhalers (MDIs) and MDI technique. The acceptability and understanding of the tailored PILs was also investigated. Two simple, readable PILs containing pictograms were developed in English and then translated into isiXhosa, the home language of the majority of the target population. Various guidelines on the design of health-related information for people with low-literacy were consulted and input on the design was received from health care providers, patients and graphic artists. A pilot study was conducted at a local primary health care (PHC) clinic to evaluate the PILs and final modifications to the PILs were made based on feedback received. For the main study, patients were recruited from the KwaNonqubela PHC clinic in Alexandria in the Eastern Cape, South Africa. Patients were 18 years or older, dependent on public sector health care facilities, diagnosed with asthma, prescribed a MDI (beclomethasone and/or salbutamol) for at least one month and English or isiXhosa-speaking. The exclusion criterion for patients in this study was involvement in any other asthma educational intervention during the period of study. Interviewer-led structured questionnaires were administered to 55 patients at the baseline and follow-up. Data collected include demographics, brief medical history and current asthma medications. Self-efficacy and iii health-related quality of life were assessed. Knowledge of asthma and asthma management was evaluated, and the use of beclomethasone and/or salbutamol metered dose inhalers was assessed. The PIL ‘Understanding asthma and trigger factors of asthma’ formed part of the educational intervention to explain asthma and aspects related to its management. Inhaler technique was evaluated and corrected using the PIL ‘How to use your pump’ together with a demonstration of correct technique by the investigator. Follow-up interviews were conducted approximately four weeks after baseline. PIL acceptability, readability and understanding of each pictogram were investigated at follow-up only. The educational intervention resulted in a significant increase in mean knowledge of asthma from 52.7% at baseline to 75.5% at follow-up. Gender was not associated with knowledge, but there was a significant age effect at baseline only, with the younger patients achieving better knowledge results. In both phases, patients with higher education had improved scores. A significant increase (2.4% to 38.6%) in the number of patients taking the minimum recommended adult dose of beclomethasone was noted but it is a matter of concern that the majority of patients were taking less than this. Patient self-reports suggested a significant increase in adherence, with the number of patients taking beclomethasone daily increasing from 33.3% to 61.3%. Self-reported management and control of asthma improved and this was reflected by the enhanced HRQOL results. MDI technique also improved significantly with an increase in the mean number of correct steps from 4.6 ± 2.2 to 7.9 ± 2.7. Education had a significant effect on MDI technique with more errors associated with lower educational status. There were no significant age or gender effects on the total number of correct steps in either phase. The illustrated PILs were received favourably with the majority of literate patients reporting that they were easy to read. Patients commented positively on the inclusion of pictograms and stated that the pictograms had served as aids in the understanding of asthma, trigger factors of asthma and correct MDI technique. The results of this study show that specially designed illustrated PILs can be an effective tool in educating low-literate patients with asthma. , Adobe Acrobat Pro 11.0.0 Paper Capture Plug-in
- Full Text:
- Date Issued: 2012
- Authors: Wrench, Wendy Merle
- Date: 2012 , 2012-10-08
- Subjects: Asthma -- South Africa -- Study and teaching , Asthmatics -- South Africa -- Education
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:3867 , http://hdl.handle.net/10962/d1016236
- Description: Asthma is a chronic non-communicable disease associated with an increase in morbidity, mortality and economic burden. Globally 300 million people have asthma and it is estimated that one in every 250 deaths worldwide are due to asthma. South Africa has the highest asthma prevalence (8.1%) in Africa and the disease is 18th in the top 20 causes of death. Inadequate home management, poor availability of health care, and poor transport and emergency services are recognised as important contributing factors. Patients with a low level of education and limited literacy skills may be unable to understand instructions on frequency and use of asthma medicines, which could result in unintentional non-adherence leading to serious complications and increased health care costs. The aim of this study was to investigate the impact of a tailored educational intervention on low-literate patients with asthma. Objectives to achieve this aim included designing patient information leaflets (PILs) containing information on asthma, management of asthma and asthma therapy, and using the PILs to educate low-literate asthma patients. A before-andafter intervention type design evaluated self-reported selected health-related quality of life measures, self-reported self-efficacy, knowledge of asthma and asthma management, knowledge of the use of metered dose inhalers (MDIs) and MDI technique. The acceptability and understanding of the tailored PILs was also investigated. Two simple, readable PILs containing pictograms were developed in English and then translated into isiXhosa, the home language of the majority of the target population. Various guidelines on the design of health-related information for people with low-literacy were consulted and input on the design was received from health care providers, patients and graphic artists. A pilot study was conducted at a local primary health care (PHC) clinic to evaluate the PILs and final modifications to the PILs were made based on feedback received. For the main study, patients were recruited from the KwaNonqubela PHC clinic in Alexandria in the Eastern Cape, South Africa. Patients were 18 years or older, dependent on public sector health care facilities, diagnosed with asthma, prescribed a MDI (beclomethasone and/or salbutamol) for at least one month and English or isiXhosa-speaking. The exclusion criterion for patients in this study was involvement in any other asthma educational intervention during the period of study. Interviewer-led structured questionnaires were administered to 55 patients at the baseline and follow-up. Data collected include demographics, brief medical history and current asthma medications. Self-efficacy and iii health-related quality of life were assessed. Knowledge of asthma and asthma management was evaluated, and the use of beclomethasone and/or salbutamol metered dose inhalers was assessed. The PIL ‘Understanding asthma and trigger factors of asthma’ formed part of the educational intervention to explain asthma and aspects related to its management. Inhaler technique was evaluated and corrected using the PIL ‘How to use your pump’ together with a demonstration of correct technique by the investigator. Follow-up interviews were conducted approximately four weeks after baseline. PIL acceptability, readability and understanding of each pictogram were investigated at follow-up only. The educational intervention resulted in a significant increase in mean knowledge of asthma from 52.7% at baseline to 75.5% at follow-up. Gender was not associated with knowledge, but there was a significant age effect at baseline only, with the younger patients achieving better knowledge results. In both phases, patients with higher education had improved scores. A significant increase (2.4% to 38.6%) in the number of patients taking the minimum recommended adult dose of beclomethasone was noted but it is a matter of concern that the majority of patients were taking less than this. Patient self-reports suggested a significant increase in adherence, with the number of patients taking beclomethasone daily increasing from 33.3% to 61.3%. Self-reported management and control of asthma improved and this was reflected by the enhanced HRQOL results. MDI technique also improved significantly with an increase in the mean number of correct steps from 4.6 ± 2.2 to 7.9 ± 2.7. Education had a significant effect on MDI technique with more errors associated with lower educational status. There were no significant age or gender effects on the total number of correct steps in either phase. The illustrated PILs were received favourably with the majority of literate patients reporting that they were easy to read. Patients commented positively on the inclusion of pictograms and stated that the pictograms had served as aids in the understanding of asthma, trigger factors of asthma and correct MDI technique. The results of this study show that specially designed illustrated PILs can be an effective tool in educating low-literate patients with asthma. , Adobe Acrobat Pro 11.0.0 Paper Capture Plug-in
- Full Text:
- Date Issued: 2012
Design of realistic hybrid marine resource management programs in Oceania
- Aswani, Shankar, Ruddle, Kenneth
- Authors: Aswani, Shankar , Ruddle, Kenneth
- Date: 2012
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/70615 , vital:29681 , https://doi.org/10.2984/67.3.11
- Description: This review article synthesizes the authors' several decades of multidisciplinary natural and social science and applied marine resource management experience in the Asia-Pacific region to examine the strengthening of coastal and marine resource management and conservation using alliances between local communities and external institutions. The objective is to assist the design of resource management and conservation programs that enhance the capacity of coastal communities in Oceania to confront both diminishing marine resources and the effects of climate change by providing guidelines for protecting marine biodiversity and vulnerable ecosystem functions. This article describes a management framework that hybridizes local beliefs and institutions expressed in customary management (CM) with such modern management concepts as marine protected areas (MPAs) and ecosystem-based management (EBM). Hybrid management accommodates the social, political, economic, and cultural contexts of Oceanic communities and, compared with recent or conventional management approaches, can therefore better address fundamental local concerns such as coastal degradation, climate change, sea level rise, weak governance, corruption, limited resources and staff to manage and monitor marine resources, and increasing poverty. Research on the hybridization of management systems demonstrates opportunities to establish context-appropriate EBM and/or other managerial arrangements that include terrestrial and adjacent coastal-marine ecosystems. Formal and informal CM systems are widespread in Oceania and in some parts of Southeast Asia, and if appropriate strategies are employed rapid progress toward hybrid CM-EBM could be enabled.
- Full Text:
- Date Issued: 2012
- Authors: Aswani, Shankar , Ruddle, Kenneth
- Date: 2012
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/70615 , vital:29681 , https://doi.org/10.2984/67.3.11
- Description: This review article synthesizes the authors' several decades of multidisciplinary natural and social science and applied marine resource management experience in the Asia-Pacific region to examine the strengthening of coastal and marine resource management and conservation using alliances between local communities and external institutions. The objective is to assist the design of resource management and conservation programs that enhance the capacity of coastal communities in Oceania to confront both diminishing marine resources and the effects of climate change by providing guidelines for protecting marine biodiversity and vulnerable ecosystem functions. This article describes a management framework that hybridizes local beliefs and institutions expressed in customary management (CM) with such modern management concepts as marine protected areas (MPAs) and ecosystem-based management (EBM). Hybrid management accommodates the social, political, economic, and cultural contexts of Oceanic communities and, compared with recent or conventional management approaches, can therefore better address fundamental local concerns such as coastal degradation, climate change, sea level rise, weak governance, corruption, limited resources and staff to manage and monitor marine resources, and increasing poverty. Research on the hybridization of management systems demonstrates opportunities to establish context-appropriate EBM and/or other managerial arrangements that include terrestrial and adjacent coastal-marine ecosystems. Formal and informal CM systems are widespread in Oceania and in some parts of Southeast Asia, and if appropriate strategies are employed rapid progress toward hybrid CM-EBM could be enabled.
- Full Text:
- Date Issued: 2012
Designing a strategy to bring about a greater professional confidence for educators by improving their involvement in their own continous professional development
- Authors: Oosthuizen, Lizette Clarise
- Date: 2012
- Subjects: Teacher educators -- Professional relationships , Teachers -- Training of
- Language: English
- Type: Thesis , Doctoral , DEd
- Identifier: vital:9559 , http://hdl.handle.net/10948/d1012145 , Teacher educators -- Professional relationships , Teachers -- Training of
- Description: To ensure the professionalism of the teaching force, it is vital that the growing gap between the knowledge educators acquired during their years of training and emerging knowledge about teaching and education during their teaching careers be closed. The continuous professional development (CPD) of educators is a much-debated issue, the general consensus being that it is imperative that educators themselves become directly involved in their own CPD. School leadership should therefore establish what educators find meaningful and invest in CPD programmes that respond to their needs. Educator development is considered as productive when the educators are involved in planning, decision-making, implementation and evaluation around the CPD programmes offered to them. As an office-based educator responsible for educator development and training, educators‟ perceived lack of interest in their own CPD prompted me to investigate how their professional confidence could be boosted through improved involvement in their own CPD. The research question that underpinned this study was: What are the perceptions of educators in the Uitenhage area of their involvements in their own CPD and how to find a strategy to enhance their professional confidence through such involvement? This study adopted the interpretive research paradigm, as the aim was to understand how educators understood their involvement in their own CPD. The qualitative research methods employed, allowed me to share the experiences of my participants. The research sample consisted of Integrated Quality Management Systems (IQMS) coordinators, as members of the school development team (SDT) responsible for educator development, from twelve primary schools in the Uitenhage District. In Phase 1 of the study, data were collected through questionnaires as well as individual and group interviews. Phase 2 consisted of a workshop for the participants, focusing on the key issues identified from the completed questionnaires and interviews. From the data analysis, five themes emerged, namely the contribution by the school, school management team (SMT), Department of Education (DoE) in the educators‟ CPD; the role of the individual educator in his/her own CPD; the factors influencing the effective implementation of educators‟ CPD; the skills and competencies that educators need to acquire through CPD; and the role of the IQMS process in the CPD of educators. Based on the research findings, a strategy was designed to guide educators to increase their professional confidence through improved involvement in their own CPD. Specific recommendations were formulated, such as that adequate time should be allocated for the CPD of educators; school leadership should make a concerted effort to motivate educators to become involved in CPD programmes; and educators should be encouraged to learn collaboratively through their involvement in communities of learning. The conclusions from this research are that educators should be life-long learners, actively involved in their own CPD and that schools, SMTs and the DoE should assist them by providing the necessary support, resources and guidance through enabling conditions conducive to a culture of learning.
- Full Text:
- Date Issued: 2012
- Authors: Oosthuizen, Lizette Clarise
- Date: 2012
- Subjects: Teacher educators -- Professional relationships , Teachers -- Training of
- Language: English
- Type: Thesis , Doctoral , DEd
- Identifier: vital:9559 , http://hdl.handle.net/10948/d1012145 , Teacher educators -- Professional relationships , Teachers -- Training of
- Description: To ensure the professionalism of the teaching force, it is vital that the growing gap between the knowledge educators acquired during their years of training and emerging knowledge about teaching and education during their teaching careers be closed. The continuous professional development (CPD) of educators is a much-debated issue, the general consensus being that it is imperative that educators themselves become directly involved in their own CPD. School leadership should therefore establish what educators find meaningful and invest in CPD programmes that respond to their needs. Educator development is considered as productive when the educators are involved in planning, decision-making, implementation and evaluation around the CPD programmes offered to them. As an office-based educator responsible for educator development and training, educators‟ perceived lack of interest in their own CPD prompted me to investigate how their professional confidence could be boosted through improved involvement in their own CPD. The research question that underpinned this study was: What are the perceptions of educators in the Uitenhage area of their involvements in their own CPD and how to find a strategy to enhance their professional confidence through such involvement? This study adopted the interpretive research paradigm, as the aim was to understand how educators understood their involvement in their own CPD. The qualitative research methods employed, allowed me to share the experiences of my participants. The research sample consisted of Integrated Quality Management Systems (IQMS) coordinators, as members of the school development team (SDT) responsible for educator development, from twelve primary schools in the Uitenhage District. In Phase 1 of the study, data were collected through questionnaires as well as individual and group interviews. Phase 2 consisted of a workshop for the participants, focusing on the key issues identified from the completed questionnaires and interviews. From the data analysis, five themes emerged, namely the contribution by the school, school management team (SMT), Department of Education (DoE) in the educators‟ CPD; the role of the individual educator in his/her own CPD; the factors influencing the effective implementation of educators‟ CPD; the skills and competencies that educators need to acquire through CPD; and the role of the IQMS process in the CPD of educators. Based on the research findings, a strategy was designed to guide educators to increase their professional confidence through improved involvement in their own CPD. Specific recommendations were formulated, such as that adequate time should be allocated for the CPD of educators; school leadership should make a concerted effort to motivate educators to become involved in CPD programmes; and educators should be encouraged to learn collaboratively through their involvement in communities of learning. The conclusions from this research are that educators should be life-long learners, actively involved in their own CPD and that schools, SMTs and the DoE should assist them by providing the necessary support, resources and guidance through enabling conditions conducive to a culture of learning.
- Full Text:
- Date Issued: 2012
Detecting impacts of invasive non-native sharptooth catfish, Clarias gariepinus, within invaded and non-invaded rivers.
- Kadye, Wilbert T, Booth, Anthony J
- Authors: Kadye, Wilbert T , Booth, Anthony J
- Date: 2012
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/124100 , vital:35539 , https://doi.10.1007/s10531-012-0291-5
- Description: In aquatic ecosystems, impacts by invasive introduced fish can be likened to press disturbances that persistently influence communities. This study examined invasion disturbances by determining the relationship between non-native sharptooth catfish Clarias gariepinus and aquatic macroinvertebrates in the Eastern Cape, South Africa. A Multiple Before–After Control–Impact (MBACI) experimental design was used to examine macroinvertebrate communities within two rivers: one with catfish and another one without catfish. Within the invaded river, macroinvertebrates showed little response to catfish presence, whereas predator exclusion appeared to benefit community structure. This suggests that the macroinvertebrate community within the invaded river was adapted to predation impact because of the dominance of resilient taxa, such as Hirudinea, Oligochaeta and Chironomidae that were abundant in the Impact treatment relative to the Control treatment. High macroinvertebrate diversity and richness that was observed in the Control treatment, which excluded the predator, relative to the Impact treatment suggests predator avoidance behaviour within the invaded river. By comparison, within the uninvaded river, catfish introduction into the Impact treatment plots indicated negative effects on macroinvertebrate community that was reflected by decrease in diversity, richness and biomass. A community level impact was also reflected in the multivariate analysis that indicated more variation in macroinvertebrate composition within the Impact treatment relative to the Control in the uninvaded river. Catfish impact within the uninvaded river suggests the dominance of vulnerable taxa, such as odonates that were less abundant in the Impact treatment plots after catfish introduction. From a disturbance perspective, this study revealed different macroinvertebrate responses to catfish impact, and suggests that within invaded habitats, macroinvertebrates were less responsive to catfish presence, whereas catfish introduction within uninvaded habitats demonstrated invasion impact that was shown by a decrease in the abundance of vulnerable taxa. The occurrence of non-native sharptooth catfish within many Eastern Cape rivers is a concern because of its predation impact and potential to influence trophic interrelationships, and efforts should be taken to protect uninvaded rivers, and, where possible, eradicate the invader.
- Full Text:
- Date Issued: 2012
- Authors: Kadye, Wilbert T , Booth, Anthony J
- Date: 2012
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/124100 , vital:35539 , https://doi.10.1007/s10531-012-0291-5
- Description: In aquatic ecosystems, impacts by invasive introduced fish can be likened to press disturbances that persistently influence communities. This study examined invasion disturbances by determining the relationship between non-native sharptooth catfish Clarias gariepinus and aquatic macroinvertebrates in the Eastern Cape, South Africa. A Multiple Before–After Control–Impact (MBACI) experimental design was used to examine macroinvertebrate communities within two rivers: one with catfish and another one without catfish. Within the invaded river, macroinvertebrates showed little response to catfish presence, whereas predator exclusion appeared to benefit community structure. This suggests that the macroinvertebrate community within the invaded river was adapted to predation impact because of the dominance of resilient taxa, such as Hirudinea, Oligochaeta and Chironomidae that were abundant in the Impact treatment relative to the Control treatment. High macroinvertebrate diversity and richness that was observed in the Control treatment, which excluded the predator, relative to the Impact treatment suggests predator avoidance behaviour within the invaded river. By comparison, within the uninvaded river, catfish introduction into the Impact treatment plots indicated negative effects on macroinvertebrate community that was reflected by decrease in diversity, richness and biomass. A community level impact was also reflected in the multivariate analysis that indicated more variation in macroinvertebrate composition within the Impact treatment relative to the Control in the uninvaded river. Catfish impact within the uninvaded river suggests the dominance of vulnerable taxa, such as odonates that were less abundant in the Impact treatment plots after catfish introduction. From a disturbance perspective, this study revealed different macroinvertebrate responses to catfish impact, and suggests that within invaded habitats, macroinvertebrates were less responsive to catfish presence, whereas catfish introduction within uninvaded habitats demonstrated invasion impact that was shown by a decrease in the abundance of vulnerable taxa. The occurrence of non-native sharptooth catfish within many Eastern Cape rivers is a concern because of its predation impact and potential to influence trophic interrelationships, and efforts should be taken to protect uninvaded rivers, and, where possible, eradicate the invader.
- Full Text:
- Date Issued: 2012
Determinants of customer satisfaction and retention: a survey of the banking industry in Kenya
- Authors: Mburu, Peris Njoki
- Date: 2012
- Subjects: Banks and banking -- Customer services -- Kenya , Consumer satisfaction -- Banks and banking -- Kenya , Customer relations -- Management -- Kenya
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: vital:8787 , http://hdl.handle.net/10948/d1014106
- Description: Customers have become the lifeblood of any organisation. Without customers, or-ganisations would not exist let alone survive in this competitive global environment (Grigoroudis, Politis and Siskos, 2002). Banks depend on sufficient and sustaining profitability to survive in the global business world. Customers are the source of banks‟ profitability. By satisfying the customer, the bank is able to retain the custom-er and reap maximum benefits from the relationship which ultimately leads to higher profitability. Customer satisfaction has therefore evolved as a strategic business ini-tiative which banks cannot ignore. Retention of the bank customer has become one of the most important objectives of the overall marketing strategy of any bank. In Kenya, the term „customer service‟ came to the fore just over fifteen years ago when banks started acquiring customer service departments. Since then, many cus-tomer training programs for staff have been put in place to transform the image of the customer as not just a profit-maker for the banks but as a human being with needs, which if not fulfilled will cause the customer to look for alternatives in the market. Training has focused on the bank staff whose customer handling skills have been sharpened. In spite of this, no empirical study has attempted to find out if the intended satisfaction of the customer has been achieved or not, which is indicative of little or no attention being given to this important phenomenon. In Africa, with the ex-ception of South Africa, empirical studies on customer satisfaction in the banking in-dustry are few. This gap presented the motivation for this study. The primary objective was to establish the determinants of customer satisfaction and retention in the Kenyan banking industry. The secondary objectives were to establish the relationship between socio-economic factors and customer satisfaction in Ken-yan banks; secondly, to determine whether bank-related factors influence customer satisfaction in Kenyan banks; thirdly, to identify the various strategies known to cus-tomers and employed by Kenyan banks to ensure customer satisfaction and customer retention and finally, to analyse the relationship between customer satisfaction and customer retention in Kenyan banks. The study adopted a descriptive survey design to suit the target population which was dispersed over a wide geographical region spanning the entire Kenya. The tar-get population included every bank customer in Kenya. Both qualitative and quantita-tive data were used. The data collection instrument was a self-administered ques-tionnaire that contained both closed and open-ended questions. Statistical tests were done using Pearson, Chi Square, Anova, Pearson Correlation and Multi-linear re-gression. Data were presented using frequency distribution tables, percentages, cross tabulation and pie charts. The findings indicated a positive relationship be-tween bank-related factors and customer satisfaction and retention. The conclusion was that if banks improved on factors like quality service, staff orientation towards customers, availability of management and ATM uptimes just to name a few, propor-tionately, customer satisfaction and retention would be enhanced. Finally, recommendations based on the findings were made to the Kenyan banks highlighting antecedents which would enhance the customers‟ satisfaction and reten-tion in the Kenyan banking industry.
- Full Text:
- Date Issued: 2012
- Authors: Mburu, Peris Njoki
- Date: 2012
- Subjects: Banks and banking -- Customer services -- Kenya , Consumer satisfaction -- Banks and banking -- Kenya , Customer relations -- Management -- Kenya
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: vital:8787 , http://hdl.handle.net/10948/d1014106
- Description: Customers have become the lifeblood of any organisation. Without customers, or-ganisations would not exist let alone survive in this competitive global environment (Grigoroudis, Politis and Siskos, 2002). Banks depend on sufficient and sustaining profitability to survive in the global business world. Customers are the source of banks‟ profitability. By satisfying the customer, the bank is able to retain the custom-er and reap maximum benefits from the relationship which ultimately leads to higher profitability. Customer satisfaction has therefore evolved as a strategic business ini-tiative which banks cannot ignore. Retention of the bank customer has become one of the most important objectives of the overall marketing strategy of any bank. In Kenya, the term „customer service‟ came to the fore just over fifteen years ago when banks started acquiring customer service departments. Since then, many cus-tomer training programs for staff have been put in place to transform the image of the customer as not just a profit-maker for the banks but as a human being with needs, which if not fulfilled will cause the customer to look for alternatives in the market. Training has focused on the bank staff whose customer handling skills have been sharpened. In spite of this, no empirical study has attempted to find out if the intended satisfaction of the customer has been achieved or not, which is indicative of little or no attention being given to this important phenomenon. In Africa, with the ex-ception of South Africa, empirical studies on customer satisfaction in the banking in-dustry are few. This gap presented the motivation for this study. The primary objective was to establish the determinants of customer satisfaction and retention in the Kenyan banking industry. The secondary objectives were to establish the relationship between socio-economic factors and customer satisfaction in Ken-yan banks; secondly, to determine whether bank-related factors influence customer satisfaction in Kenyan banks; thirdly, to identify the various strategies known to cus-tomers and employed by Kenyan banks to ensure customer satisfaction and customer retention and finally, to analyse the relationship between customer satisfaction and customer retention in Kenyan banks. The study adopted a descriptive survey design to suit the target population which was dispersed over a wide geographical region spanning the entire Kenya. The tar-get population included every bank customer in Kenya. Both qualitative and quantita-tive data were used. The data collection instrument was a self-administered ques-tionnaire that contained both closed and open-ended questions. Statistical tests were done using Pearson, Chi Square, Anova, Pearson Correlation and Multi-linear re-gression. Data were presented using frequency distribution tables, percentages, cross tabulation and pie charts. The findings indicated a positive relationship be-tween bank-related factors and customer satisfaction and retention. The conclusion was that if banks improved on factors like quality service, staff orientation towards customers, availability of management and ATM uptimes just to name a few, propor-tionately, customer satisfaction and retention would be enhanced. Finally, recommendations based on the findings were made to the Kenyan banks highlighting antecedents which would enhance the customers‟ satisfaction and reten-tion in the Kenyan banking industry.
- Full Text:
- Date Issued: 2012
Determinants of effective basic service delivery at Amathole District Municipality
- Memani, Ntombizonke Theodora
- Authors: Memani, Ntombizonke Theodora
- Date: 2012
- Subjects: Municipal services -- South Africa -- Eastern Cape , Municipal water supply -- South Africa -- Eastern Cape , Amathole District Municipality (South Africa)
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8298 , http://hdl.handle.net/10948/d1019700
- Description: Service delivery is the provision of basic services to the community by Local Government (LG). The Water Services Act 108 of 1997 states that everyone should have rights to access water and sanitation. It further states that the level of service it provides its consumers, however, is dependent on a number of factors as per clause 11 (2) (a) which articulates that every water services authority has a duty to all consumers or potential consumers in its area of jurisdiction to progressively ensure sufficient, affordable, economical and sustainable access to water services. Craythorne (2006:170) argued that a municipality may, in accordance with a policy framework it has adopted, establish a part of the municipal area as an internal municipal service district to facilitate the provision of a municipal service in that area. Owing to the vastness of the district, many rural communities and the grant dependency of the municipality, the Amathole District Municipality (ADM) is challenged in providing safe potable water to all and is providing different levels of this service to different communities, based on available water resources, cost of supply and the ability to recover costs. In this regard the ADM provides a ―Basic level of service‖ to its rural communities in line with the Department of Water Affairs (DWA) National Guidelines of 25 litres per person per day. This study undertook to probe the determinants of effective basic service delivery at Amathole District Municipality. Water provision function is still a challenge to District Municipalities (DMs) due to various impediments confronted by the DMs when rendering basic services. From the literature study and information gathered from the respondents in this research it became evident that basic service delivery is a key to the development of local communities. In this regard it is pertinent that the District Municipality in question devises means that will mitigate the identified challenges in order to provide services to expectant communities. Self administered questionnaires were used as a method of collecting data from the respondents. In this study a qualitative method was used to analyse the data collected from the respondents. Based on the information gathered from the respondents the researcher made findings and formulated recommendations.
- Full Text:
- Date Issued: 2012
- Authors: Memani, Ntombizonke Theodora
- Date: 2012
- Subjects: Municipal services -- South Africa -- Eastern Cape , Municipal water supply -- South Africa -- Eastern Cape , Amathole District Municipality (South Africa)
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8298 , http://hdl.handle.net/10948/d1019700
- Description: Service delivery is the provision of basic services to the community by Local Government (LG). The Water Services Act 108 of 1997 states that everyone should have rights to access water and sanitation. It further states that the level of service it provides its consumers, however, is dependent on a number of factors as per clause 11 (2) (a) which articulates that every water services authority has a duty to all consumers or potential consumers in its area of jurisdiction to progressively ensure sufficient, affordable, economical and sustainable access to water services. Craythorne (2006:170) argued that a municipality may, in accordance with a policy framework it has adopted, establish a part of the municipal area as an internal municipal service district to facilitate the provision of a municipal service in that area. Owing to the vastness of the district, many rural communities and the grant dependency of the municipality, the Amathole District Municipality (ADM) is challenged in providing safe potable water to all and is providing different levels of this service to different communities, based on available water resources, cost of supply and the ability to recover costs. In this regard the ADM provides a ―Basic level of service‖ to its rural communities in line with the Department of Water Affairs (DWA) National Guidelines of 25 litres per person per day. This study undertook to probe the determinants of effective basic service delivery at Amathole District Municipality. Water provision function is still a challenge to District Municipalities (DMs) due to various impediments confronted by the DMs when rendering basic services. From the literature study and information gathered from the respondents in this research it became evident that basic service delivery is a key to the development of local communities. In this regard it is pertinent that the District Municipality in question devises means that will mitigate the identified challenges in order to provide services to expectant communities. Self administered questionnaires were used as a method of collecting data from the respondents. In this study a qualitative method was used to analyse the data collected from the respondents. Based on the information gathered from the respondents the researcher made findings and formulated recommendations.
- Full Text:
- Date Issued: 2012