Young veterans, not always social misfits: a sociological discourse of Liberian transmogrification experiences
- Authors: Agbedahin, Komlan
- Date: 2012
- Subjects: Child soldiers -- Liberia Children and war -- Liberia Liberia. Armed Forces -- Demobilization -- Social aspects Liberia -- History -- Civil War, 1989-1996 Liberia -- History -- Civil War, 1999-2003
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3316 , http://hdl.handle.net/10962/d1003104
- Description: This thesis examines the phenomenon of child-soldiering from a different perspective. It seeks to challenge, using a novel approach, earlier studies on the roles of former child-soldiers in post-war societies. It focuses on the subjectivity of young veterans, that is war veterans formerly associated with armed forces and groups as children during the 14-year gruesome civil war which bedevilled Liberia between 1989 and 2003. This civil war claimed roughly 250,000 lives, and saw the active participation of approximately 21,000 child-soldiers. This thesis departs from previous works which mostly painted an apocalyptic picture of young veterans, and explores the nexus between their self-agency, Foucauldian technologies of the self and their transformation in the post-war society. The majority of previous scholarly works which have dominated the field of child-soldiering dwelt on the impact of armed conflict on the child-soldiers, the negative consequences, the causes of child-soldiering, and the rehabilitation and reintegration of the young veterans after their disarmament and demobilization. What this thesis seeks to do however, is to establish that, rather than considering the young veterans simply as social misfits, distraught and dispirited human beings, it should be noted that young veterans through their agency, are capable of ensuring their reintegration into their war-ravaged societies. Sadly, these young former fighters’ self-agency and technologies of the self in defining their civilian trajectories have often been overshadowed by vaunted humanitarian aid and multilayered war-profiteering. This study is underpinned by interpretive constructivism, symbolic interactionism, social identity theory, sociometer theory and expectancy theory, and sheds light on how young veterans’ self-agency, instrumental coalitions, and decision-making processes, synergistically shifted the negative identities foisted on them as a result of their participation in the war.
- Full Text:
- Date Issued: 2012
- Authors: Agbedahin, Komlan
- Date: 2012
- Subjects: Child soldiers -- Liberia Children and war -- Liberia Liberia. Armed Forces -- Demobilization -- Social aspects Liberia -- History -- Civil War, 1989-1996 Liberia -- History -- Civil War, 1999-2003
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3316 , http://hdl.handle.net/10962/d1003104
- Description: This thesis examines the phenomenon of child-soldiering from a different perspective. It seeks to challenge, using a novel approach, earlier studies on the roles of former child-soldiers in post-war societies. It focuses on the subjectivity of young veterans, that is war veterans formerly associated with armed forces and groups as children during the 14-year gruesome civil war which bedevilled Liberia between 1989 and 2003. This civil war claimed roughly 250,000 lives, and saw the active participation of approximately 21,000 child-soldiers. This thesis departs from previous works which mostly painted an apocalyptic picture of young veterans, and explores the nexus between their self-agency, Foucauldian technologies of the self and their transformation in the post-war society. The majority of previous scholarly works which have dominated the field of child-soldiering dwelt on the impact of armed conflict on the child-soldiers, the negative consequences, the causes of child-soldiering, and the rehabilitation and reintegration of the young veterans after their disarmament and demobilization. What this thesis seeks to do however, is to establish that, rather than considering the young veterans simply as social misfits, distraught and dispirited human beings, it should be noted that young veterans through their agency, are capable of ensuring their reintegration into their war-ravaged societies. Sadly, these young former fighters’ self-agency and technologies of the self in defining their civilian trajectories have often been overshadowed by vaunted humanitarian aid and multilayered war-profiteering. This study is underpinned by interpretive constructivism, symbolic interactionism, social identity theory, sociometer theory and expectancy theory, and sheds light on how young veterans’ self-agency, instrumental coalitions, and decision-making processes, synergistically shifted the negative identities foisted on them as a result of their participation in the war.
- Full Text:
- Date Issued: 2012
A learning state?: a case study of the post-1994 South African welfare regime
- Mungwashu, Sthembiso Handinawangu
- Authors: Mungwashu, Sthembiso Handinawangu
- Date: 2011
- Subjects: South African Social Security Agency , South Africa -- Social policy , Poor -- South Africa , Social service -- South Africa , Public welfare -- South Africa , Social service -- Government policy -- South Africa
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3325 , http://hdl.handle.net/10962/d1003113 , South African Social Security Agency , South Africa -- Social policy , Poor -- South Africa , Social service -- South Africa , Public welfare -- South Africa , Social service -- Government policy -- South Africa
- Description: This thesis examines the processes of policymaking in South Africa, as expressed through the shifts in income maintenance policy. The thesis focuses on the processes leading to the establishment of the South African Social Security Agency (SASSA), as its case study. SASSA is the institutional framework for the delivery of social grants. Our intention is to test the efficacy of what we have called ‘state learning’ in the South African context. Therefore, the overall aim of the study is to assess the capacity of the ‘state to learn’ in the process of policymaking as expressed through the shifts in social grant administration and the institutional framework of social welfare in South Africa. The subsidiary goals of the research includes mapping changes in the system of social grants administration since 1994 in order to assess the sources of the shifts in its institutional framework; to assess processes and responses within the state that result in policy shifts and the extent to which these can be considered dimensions of state learning; to assess the power of ideas in the policymaking process and to assess the influence of non-state agencies/actors in policy contestation and learning processes. This is essential, because social policy, especially welfare policy research in post-apartheid South Africa, has focused on the economic value of policies and not the political processes in policymaking. For the framework of analysis the study draws on theories of learning, especially at the organizational or institutional level. We start from the perspective that policymaking and implementation cannot be reduced to a neatly ordered schema (Lamb: 1987:6). Further, that policy change and policymaking are “iterative, haphazard, and highly political processes, in which the apparently logical sequences of decision-making, may turn out to be the reverse” (Lamb, 1987:6). This is mainly because state building is a complex affair and a contested terrain; policy learning and making are neither benign nor do they involve the state working in isolation (Sabatier, 1998). To understand processes of policymaking in South Africa, we rely on content analysis of primary and secondary materials or documents and in-depth interviews with key informants involved in the policy process. The documentary sources include records of parliamentary debates, green and white papers on social welfare, ANC party documents, presidential task force reports, newspapers, magazines and court judgments. The study reveals that the establishment of SASSA lends itself to the idea of ‘state learning’. Learning is indicated in South Africa by the capacity and ability of the state to stimulate ideas, debate ideas to establish ideational matrixes as well as paradigms that have informed the development of policy, take ideas and implement them to try and solve mismatches between the intention of the state and the outcomes and the ability of the state to produce policy.
- Full Text:
- Date Issued: 2011
- Authors: Mungwashu, Sthembiso Handinawangu
- Date: 2011
- Subjects: South African Social Security Agency , South Africa -- Social policy , Poor -- South Africa , Social service -- South Africa , Public welfare -- South Africa , Social service -- Government policy -- South Africa
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3325 , http://hdl.handle.net/10962/d1003113 , South African Social Security Agency , South Africa -- Social policy , Poor -- South Africa , Social service -- South Africa , Public welfare -- South Africa , Social service -- Government policy -- South Africa
- Description: This thesis examines the processes of policymaking in South Africa, as expressed through the shifts in income maintenance policy. The thesis focuses on the processes leading to the establishment of the South African Social Security Agency (SASSA), as its case study. SASSA is the institutional framework for the delivery of social grants. Our intention is to test the efficacy of what we have called ‘state learning’ in the South African context. Therefore, the overall aim of the study is to assess the capacity of the ‘state to learn’ in the process of policymaking as expressed through the shifts in social grant administration and the institutional framework of social welfare in South Africa. The subsidiary goals of the research includes mapping changes in the system of social grants administration since 1994 in order to assess the sources of the shifts in its institutional framework; to assess processes and responses within the state that result in policy shifts and the extent to which these can be considered dimensions of state learning; to assess the power of ideas in the policymaking process and to assess the influence of non-state agencies/actors in policy contestation and learning processes. This is essential, because social policy, especially welfare policy research in post-apartheid South Africa, has focused on the economic value of policies and not the political processes in policymaking. For the framework of analysis the study draws on theories of learning, especially at the organizational or institutional level. We start from the perspective that policymaking and implementation cannot be reduced to a neatly ordered schema (Lamb: 1987:6). Further, that policy change and policymaking are “iterative, haphazard, and highly political processes, in which the apparently logical sequences of decision-making, may turn out to be the reverse” (Lamb, 1987:6). This is mainly because state building is a complex affair and a contested terrain; policy learning and making are neither benign nor do they involve the state working in isolation (Sabatier, 1998). To understand processes of policymaking in South Africa, we rely on content analysis of primary and secondary materials or documents and in-depth interviews with key informants involved in the policy process. The documentary sources include records of parliamentary debates, green and white papers on social welfare, ANC party documents, presidential task force reports, newspapers, magazines and court judgments. The study reveals that the establishment of SASSA lends itself to the idea of ‘state learning’. Learning is indicated in South Africa by the capacity and ability of the state to stimulate ideas, debate ideas to establish ideational matrixes as well as paradigms that have informed the development of policy, take ideas and implement them to try and solve mismatches between the intention of the state and the outcomes and the ability of the state to produce policy.
- Full Text:
- Date Issued: 2011
Management and the dynamics of labour process: study of workplace relations in an oil refinery, Nigeria
- Oladeinde, Olusegun Olurotimi
- Authors: Oladeinde, Olusegun Olurotimi
- Date: 2011
- Subjects: Nigerian National Petroleum Corporation Personnel management -- Nigeria Petroleum industry and trade -- Personnel management -- Nigeria Performance -- Management -- Nigeria Industrial relations -- Nigeria Organizational behavior -- Nigeria Total quality management -- Nigeria Labor unions -- Nigeria Petroleum workers -- Nigeria -- Attitudes
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3299 , http://hdl.handle.net/10962/d1003087
- Description: The focus of this thesis is on labour-management relations in the Nigerian National Petroleum Corporation (NNPC), Nigeria. The study explores current managerial practices in the corporation and their effects on the intensification of work, and how the management sought to control workers and the labour process. The study explores the experiences of workers and their perception of managerial practices. Evidence suggests that managerial practices and their impacts on workplace relations in NNPC have become more subtle, with wider implications for workers’ experience and the labour process. Using primary data obtained through interviews, participant observation, and documentary sources, the thesis assesses how managerial practices are varieties of controls of labour in which workers’ consent is also embedded. This embeddedness of the labour process generates new types of worker subjectivity and identity, with significant implications for labour relations. The study suggests that multiple dimensions of workers’ sense-making reflect the structural and subjective dimensions of the labour process. In NNPC, the consequence of managerial practices has been an emergence of a new type of subjectivity; one that has closely identified with the corporate values and is not overtly disposed towards resistance or dissent. While workers consent at NNPC continues to be an outcome of managerial practices, the thesis examined its implications. The thesis seeks to explain the effects of managerial control mechanisms in shaping workers’ experience and identity. However, the thesis shows that while workers remain susceptible to these forms of managerial influence, an erasure or closure of oppositions or recalcitrance will not adequately account for workers’ identity-formation. The thesis shows that while managerial control remains significant, workers inhabit domains that are ‘unmanaged’ and ‘unmanageable’ where ‘resistance’ and ‘misbehaviour’ reside. Without a conceptual and empirical interrogation, evidence of normative and mutual benefits of managerial practices or a submissive image of workers will produce images of workers that obscure their covert opposition and resistance. Workers ‘collude’ with the ‘hubris’ of management in order to invert and subvert managerial practices and intentions. Through theoretical reconceptualization, the thesis demonstrates the specific dimensions of these inversions and subversions. The thesis therefore seeks to re-insert “worker-agency” back into the analysis of power-relations in the workplace; agency that is not overtly under the absolute grip of managerial control, but with a multiplicity of identities and multilevel manifestations.
- Full Text:
- Date Issued: 2011
- Authors: Oladeinde, Olusegun Olurotimi
- Date: 2011
- Subjects: Nigerian National Petroleum Corporation Personnel management -- Nigeria Petroleum industry and trade -- Personnel management -- Nigeria Performance -- Management -- Nigeria Industrial relations -- Nigeria Organizational behavior -- Nigeria Total quality management -- Nigeria Labor unions -- Nigeria Petroleum workers -- Nigeria -- Attitudes
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3299 , http://hdl.handle.net/10962/d1003087
- Description: The focus of this thesis is on labour-management relations in the Nigerian National Petroleum Corporation (NNPC), Nigeria. The study explores current managerial practices in the corporation and their effects on the intensification of work, and how the management sought to control workers and the labour process. The study explores the experiences of workers and their perception of managerial practices. Evidence suggests that managerial practices and their impacts on workplace relations in NNPC have become more subtle, with wider implications for workers’ experience and the labour process. Using primary data obtained through interviews, participant observation, and documentary sources, the thesis assesses how managerial practices are varieties of controls of labour in which workers’ consent is also embedded. This embeddedness of the labour process generates new types of worker subjectivity and identity, with significant implications for labour relations. The study suggests that multiple dimensions of workers’ sense-making reflect the structural and subjective dimensions of the labour process. In NNPC, the consequence of managerial practices has been an emergence of a new type of subjectivity; one that has closely identified with the corporate values and is not overtly disposed towards resistance or dissent. While workers consent at NNPC continues to be an outcome of managerial practices, the thesis examined its implications. The thesis seeks to explain the effects of managerial control mechanisms in shaping workers’ experience and identity. However, the thesis shows that while workers remain susceptible to these forms of managerial influence, an erasure or closure of oppositions or recalcitrance will not adequately account for workers’ identity-formation. The thesis shows that while managerial control remains significant, workers inhabit domains that are ‘unmanaged’ and ‘unmanageable’ where ‘resistance’ and ‘misbehaviour’ reside. Without a conceptual and empirical interrogation, evidence of normative and mutual benefits of managerial practices or a submissive image of workers will produce images of workers that obscure their covert opposition and resistance. Workers ‘collude’ with the ‘hubris’ of management in order to invert and subvert managerial practices and intentions. Through theoretical reconceptualization, the thesis demonstrates the specific dimensions of these inversions and subversions. The thesis therefore seeks to re-insert “worker-agency” back into the analysis of power-relations in the workplace; agency that is not overtly under the absolute grip of managerial control, but with a multiplicity of identities and multilevel manifestations.
- Full Text:
- Date Issued: 2011
Oil enclave economy and sexual liaisons in Nigeria's Niger Delta region
- Authors: Gandu, Yohanna Kagoro
- Date: 2011
- Subjects: Women -- Violence against -- Nigeria Abused women -- Nigeria Sexual abuse victims -- Nigeria Prostitution -- Nigeria Oil industries -- Nigeria
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3318 , http://hdl.handle.net/10962/d1003106
- Description: This thesis examines the intersection of oil enclave economy and the phenomenon of sexual liaisons in Nigeria’s Niger Delta region. The particular focus of this thesis is on the extent to which oil enclavity contributes to the emergence of sexual liaisons between local women and expatriate oil workers. Despite the fact that the Nigerian oil industry has been subjected to considerable scholarly debate for over five decades, this aspect of the social dimension of oil has not received adequate scholarly attention. Gender-specific discourse has tended to focus more on women protest. Other aspects, such as gender-specific violence that women in the region have had to live with, are either ignored or poorly articulated. Picketing of oil platforms by protesting women is celebrated as signs that women are active in the struggle against oil Transnational Companies (TNCs). While women protest is a significant struggle against oil TNCs, it has the potential of blurring our intellectual focus on the specific challenges confronting women in the Niger Delta. This study shows that since the inauguration of the Willink Commission in 1957, national palliatives meant to alleviate poverty in the Niger Delta region have not been gender sensitive. A review of the 1957 Willink Commission and others that came after it shows that the Nigerian state is yet to address the peculiar problems that the oil industry has brought to the women folk in the region. The paradox is that while oil provides enormous wealth and means of patronage to the Nigerian state elite, the oil TNCs, and better paid expatriate oil workers, a large section of the local Oil Bearing Communities (OBCs), especially women and unemployed youth, are not only dispossessed but survive in an environment characterised by anxiety and misery. With limited survival alternatives, youths resort to violent protest including oil thefts and bunkering. Local women are also immersed in this debacle because some of them resort to sexual liaisons with economically empowered expatriate oil workers as an alternative means of survival. This study therefore shifts the focus to women by exploring the extent to which sexual liaison reflects the contradictions in the enclave oil economy. The study employed an enclave economy conceptual framework to demonstrate that oil extractive activities compromise and distort the local economies of OBCs. This situation compels local women to seek for alternative means of survival by entering into sexual liaisons with more financially privileged expatriate oil workers. The study reviewed relevant secondary documentary sources of data. Further, it employed primary data collection techniques which include in-depth interviews/life histories, ethnographic observations, focus group discussions, and visual sociology. Besides obtaining the social profile and challenges facing the women involved in sexual liaisons with expatriate oil workers, the study provides an outline of participants’ narratives on the different social and economic dimensions of the intersection of oil enclave economy and sexual liaisons. The study found that some of the women involved in sexual liaisons with expatriate oil workers have been abandoned with ‘fatherless’ children. Some of them have also been rejected by their immediate family members and, in some cases, by their community. The study also found that the phenomenon of sexual liaisons and the incidents of abandoned ‘fatherless’ children that result from the practice, has over the years been played out through local resentment against oil TNCs and their expatriate employees. This finding helps to fill the gap in narratives and to make sense of the civic revolt and deepening instability in the Niger Delta region.
- Full Text:
- Date Issued: 2011
- Authors: Gandu, Yohanna Kagoro
- Date: 2011
- Subjects: Women -- Violence against -- Nigeria Abused women -- Nigeria Sexual abuse victims -- Nigeria Prostitution -- Nigeria Oil industries -- Nigeria
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3318 , http://hdl.handle.net/10962/d1003106
- Description: This thesis examines the intersection of oil enclave economy and the phenomenon of sexual liaisons in Nigeria’s Niger Delta region. The particular focus of this thesis is on the extent to which oil enclavity contributes to the emergence of sexual liaisons between local women and expatriate oil workers. Despite the fact that the Nigerian oil industry has been subjected to considerable scholarly debate for over five decades, this aspect of the social dimension of oil has not received adequate scholarly attention. Gender-specific discourse has tended to focus more on women protest. Other aspects, such as gender-specific violence that women in the region have had to live with, are either ignored or poorly articulated. Picketing of oil platforms by protesting women is celebrated as signs that women are active in the struggle against oil Transnational Companies (TNCs). While women protest is a significant struggle against oil TNCs, it has the potential of blurring our intellectual focus on the specific challenges confronting women in the Niger Delta. This study shows that since the inauguration of the Willink Commission in 1957, national palliatives meant to alleviate poverty in the Niger Delta region have not been gender sensitive. A review of the 1957 Willink Commission and others that came after it shows that the Nigerian state is yet to address the peculiar problems that the oil industry has brought to the women folk in the region. The paradox is that while oil provides enormous wealth and means of patronage to the Nigerian state elite, the oil TNCs, and better paid expatriate oil workers, a large section of the local Oil Bearing Communities (OBCs), especially women and unemployed youth, are not only dispossessed but survive in an environment characterised by anxiety and misery. With limited survival alternatives, youths resort to violent protest including oil thefts and bunkering. Local women are also immersed in this debacle because some of them resort to sexual liaisons with economically empowered expatriate oil workers as an alternative means of survival. This study therefore shifts the focus to women by exploring the extent to which sexual liaison reflects the contradictions in the enclave oil economy. The study employed an enclave economy conceptual framework to demonstrate that oil extractive activities compromise and distort the local economies of OBCs. This situation compels local women to seek for alternative means of survival by entering into sexual liaisons with more financially privileged expatriate oil workers. The study reviewed relevant secondary documentary sources of data. Further, it employed primary data collection techniques which include in-depth interviews/life histories, ethnographic observations, focus group discussions, and visual sociology. Besides obtaining the social profile and challenges facing the women involved in sexual liaisons with expatriate oil workers, the study provides an outline of participants’ narratives on the different social and economic dimensions of the intersection of oil enclave economy and sexual liaisons. The study found that some of the women involved in sexual liaisons with expatriate oil workers have been abandoned with ‘fatherless’ children. Some of them have also been rejected by their immediate family members and, in some cases, by their community. The study also found that the phenomenon of sexual liaisons and the incidents of abandoned ‘fatherless’ children that result from the practice, has over the years been played out through local resentment against oil TNCs and their expatriate employees. This finding helps to fill the gap in narratives and to make sense of the civic revolt and deepening instability in the Niger Delta region.
- Full Text:
- Date Issued: 2011
Race, class and inequality: an exploration of the scholarship of Professor Bernard Magubane
- Authors: Tanyanyiwa, Precious
- Date: 2011
- Subjects: Magubane, Bernard -- Knowledge and learning , South Africa -- Race relations , Sociology -- South Africa , Race -- South Africa , Equality -- South Africa , Research -- South Africa , South Africa -- Social policy , Social classes -- South Africa
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3324 , http://hdl.handle.net/10962/d1003112 , Magubane, Bernard -- Knowledge and learning , South Africa -- Race relations , Sociology -- South Africa , Race -- South Africa , Equality -- South Africa , Research -- South Africa , South Africa -- Social policy , Social classes -- South Africa
- Description: This thesis begins with the assumption that the theory of academic dependency provides an adequate framework within which the relationship between social science communities in the North and South can be understood. Present problems of social scientists in the South have very often been attributed to this dependence and it has been concluded that academic dependence has resulted in an uncritical and imitative approach to ideas and concepts from the West (Alatas, 2000). This dependence has also resulted in the general regression among social scientists based in the South and in a marginalisation of their works within the social science community no matter how significant and original they may be. The problematic invisibility of the works of prominent South African scholars is a dimension of a wider crisis of academic dependence, if unchecked this current trend will also reinforce academic dependence. From the nature of the problems generated by academic dependence, it is obvious that there is a need for an intellectual emancipation movement. This movement may take different forms that may range from but are not limited to a commitment to endogeneity which involves among other things, knowledge production that takes South African local conditions seriously enough to be the basis for the development of distinct conceptual ideas and theories. This requires transcending the tendency to use ‘the local’ primarily as a tool for data collection and theoretical framing done from the global north. Secondly, there is a need to take the local, indigenous, ontological narratives seriously enough to serve as source codes for works of distinct epistemological value and exemplary ideas within the global project of knowledge production. Endogeneity in the context of African knowledge production should also involve an intellectual standpoint derived from a rootedness in the African conditions; a centring of African ontological discourses and experiences as the basis of intellectual work (Adesina, 2008: 135). In this study, it is suggested that the recommendations highlighted above can only succeed if scholars make an effort to actually engage with locally produced knowledge. There is therefore a need to make greater efforts to know each other’s work on Africa. This demand is not to appease individual egos but it is essential for progress in scientific work. African communities will benefit from drawing with greater catholicity from the well–spring of knowledge about Africa generated by Africans. In the South African context, transcending academic dependence in the new generation of young academics requires engagement with the work of our local scholars who have devoted their lives to knowledge production. This thesis explores the scholarship of Professor Bernard Magubane by engaging with his works on race, class and inequality by locating his works within the wider debates on race, class and inequality in South Africa. The specific contributions of Professor Magubane to the enterprise of knowledge production are identified and discussed in relation to his critique of Western social science in its application to Africa. The making of Professor Magubane’s life, his career, scholarship and biography details are analysed with the intention of showing their influence on Magubane as a Scholar. The examination of Professor Magubane’s intellectual and biographical accounts help to explain the details, contexts and implications of his theoretical paradigm shifts. This helps prove that Professor Magubane’s experiences and theoretical positions were socially and historically constituted. The research from which this thesis derives is part of an NRF-funded project, on Endogeneity and Modern Sociology in South Africa, under the direction of Professor Jimi Adesina.
- Full Text:
- Date Issued: 2011
- Authors: Tanyanyiwa, Precious
- Date: 2011
- Subjects: Magubane, Bernard -- Knowledge and learning , South Africa -- Race relations , Sociology -- South Africa , Race -- South Africa , Equality -- South Africa , Research -- South Africa , South Africa -- Social policy , Social classes -- South Africa
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3324 , http://hdl.handle.net/10962/d1003112 , Magubane, Bernard -- Knowledge and learning , South Africa -- Race relations , Sociology -- South Africa , Race -- South Africa , Equality -- South Africa , Research -- South Africa , South Africa -- Social policy , Social classes -- South Africa
- Description: This thesis begins with the assumption that the theory of academic dependency provides an adequate framework within which the relationship between social science communities in the North and South can be understood. Present problems of social scientists in the South have very often been attributed to this dependence and it has been concluded that academic dependence has resulted in an uncritical and imitative approach to ideas and concepts from the West (Alatas, 2000). This dependence has also resulted in the general regression among social scientists based in the South and in a marginalisation of their works within the social science community no matter how significant and original they may be. The problematic invisibility of the works of prominent South African scholars is a dimension of a wider crisis of academic dependence, if unchecked this current trend will also reinforce academic dependence. From the nature of the problems generated by academic dependence, it is obvious that there is a need for an intellectual emancipation movement. This movement may take different forms that may range from but are not limited to a commitment to endogeneity which involves among other things, knowledge production that takes South African local conditions seriously enough to be the basis for the development of distinct conceptual ideas and theories. This requires transcending the tendency to use ‘the local’ primarily as a tool for data collection and theoretical framing done from the global north. Secondly, there is a need to take the local, indigenous, ontological narratives seriously enough to serve as source codes for works of distinct epistemological value and exemplary ideas within the global project of knowledge production. Endogeneity in the context of African knowledge production should also involve an intellectual standpoint derived from a rootedness in the African conditions; a centring of African ontological discourses and experiences as the basis of intellectual work (Adesina, 2008: 135). In this study, it is suggested that the recommendations highlighted above can only succeed if scholars make an effort to actually engage with locally produced knowledge. There is therefore a need to make greater efforts to know each other’s work on Africa. This demand is not to appease individual egos but it is essential for progress in scientific work. African communities will benefit from drawing with greater catholicity from the well–spring of knowledge about Africa generated by Africans. In the South African context, transcending academic dependence in the new generation of young academics requires engagement with the work of our local scholars who have devoted their lives to knowledge production. This thesis explores the scholarship of Professor Bernard Magubane by engaging with his works on race, class and inequality by locating his works within the wider debates on race, class and inequality in South Africa. The specific contributions of Professor Magubane to the enterprise of knowledge production are identified and discussed in relation to his critique of Western social science in its application to Africa. The making of Professor Magubane’s life, his career, scholarship and biography details are analysed with the intention of showing their influence on Magubane as a Scholar. The examination of Professor Magubane’s intellectual and biographical accounts help to explain the details, contexts and implications of his theoretical paradigm shifts. This helps prove that Professor Magubane’s experiences and theoretical positions were socially and historically constituted. The research from which this thesis derives is part of an NRF-funded project, on Endogeneity and Modern Sociology in South Africa, under the direction of Professor Jimi Adesina.
- Full Text:
- Date Issued: 2011
The disempowering faces of the flexible firm: a case study of Gaborone Private Hospital
- Authors: Makorie, Theona Tariro
- Date: 2011
- Subjects: Gaberone Private Hospital -- Employees , Gaberone Private Hospital -- Personnel management , Gaberone Private Hospital -- Management , Nursing services -- Administration , Nurses -- Employment -- Botswana , Nursing -- Law and legislation -- Botswana , Hospitals -- Medical staff -- Botswana , Hospitals -- Administration -- Botswana
- Language: English
- Type: text , Thesis , Masters , MA
- Identifier: vital:3352
- Description: The purpose of the study was to investigate the ways in which the practice of t the Flexible Firm Model (FFM) disempowered the non-citizen professional nurses at Gaborone Private Hospital (GPH) in Gaborone, Botswana. GPH is a member of the Life Health care group of private hospitals based in South Africa. This study sought to probe the manner in which the practice of FFM influenced the employment relationship for non-citizen professional nurses. It also sought to examine the impact of the nature of the employment relationship on career development and representation and participation. Both qualitative and quantitative research methodologies were applied. Questionnaires were used to collect quantitative data. Thirty-five questionnaires were issued out to professional nursing staff and thirty-three responses were received. The response rate was ninety-four percent. The qualitative research data consisted of twelve in-depth interviews with professional nurses, the human resources manager , a professional nurse agency owner and a private clinic co-owner. Document analysis in the form of labour legislation, employee guides and employment contracts was used to validate data collected from the in-depth interviews. The results from the questionnaire revealed that an overwhelming majority of the professional nurses were Non-Citizens' dependent contractors. Although just under half of the participants held two or more previous contracts with GPH, an overwhelming majority had never been promoted. In addition, none of the participants were affiliated to the Botswana Nurses Association (BNA), the local equivalency of a professional nursing trade union. The in-depth interviews disclosed a sense of helplessness at their perceived disempowerment within the employment relationship, a poor career development and weak representation and participation. This study concluded that disempowerment at GPH was manifested through worker representation and participation and in effective skill upgrade. These forms of disempowerment were made worse by the global professional nurse shortage and maladministration of avail able human resources. Effective use of human resources and continued education could be employed to circumvent the adverse results of disempowerment.
- Full Text:
- Date Issued: 2011
- Authors: Makorie, Theona Tariro
- Date: 2011
- Subjects: Gaberone Private Hospital -- Employees , Gaberone Private Hospital -- Personnel management , Gaberone Private Hospital -- Management , Nursing services -- Administration , Nurses -- Employment -- Botswana , Nursing -- Law and legislation -- Botswana , Hospitals -- Medical staff -- Botswana , Hospitals -- Administration -- Botswana
- Language: English
- Type: text , Thesis , Masters , MA
- Identifier: vital:3352
- Description: The purpose of the study was to investigate the ways in which the practice of t the Flexible Firm Model (FFM) disempowered the non-citizen professional nurses at Gaborone Private Hospital (GPH) in Gaborone, Botswana. GPH is a member of the Life Health care group of private hospitals based in South Africa. This study sought to probe the manner in which the practice of FFM influenced the employment relationship for non-citizen professional nurses. It also sought to examine the impact of the nature of the employment relationship on career development and representation and participation. Both qualitative and quantitative research methodologies were applied. Questionnaires were used to collect quantitative data. Thirty-five questionnaires were issued out to professional nursing staff and thirty-three responses were received. The response rate was ninety-four percent. The qualitative research data consisted of twelve in-depth interviews with professional nurses, the human resources manager , a professional nurse agency owner and a private clinic co-owner. Document analysis in the form of labour legislation, employee guides and employment contracts was used to validate data collected from the in-depth interviews. The results from the questionnaire revealed that an overwhelming majority of the professional nurses were Non-Citizens' dependent contractors. Although just under half of the participants held two or more previous contracts with GPH, an overwhelming majority had never been promoted. In addition, none of the participants were affiliated to the Botswana Nurses Association (BNA), the local equivalency of a professional nursing trade union. The in-depth interviews disclosed a sense of helplessness at their perceived disempowerment within the employment relationship, a poor career development and weak representation and participation. This study concluded that disempowerment at GPH was manifested through worker representation and participation and in effective skill upgrade. These forms of disempowerment were made worse by the global professional nurse shortage and maladministration of avail able human resources. Effective use of human resources and continued education could be employed to circumvent the adverse results of disempowerment.
- Full Text:
- Date Issued: 2011
Trials and triumphs in public office: the life and work of E J N Mabuza
- Authors: Sarimana, Ashley
- Date: 2011
- Subjects: Mabuza, E J (Enos John), 1939- Public officers -- South Africa South Africa -- Politics and government -- 20th century South Africa -- History -- 20th century South Africa -- Social conditions -- 20th century Homelands (South Africa) -- Politics and government -- 20th century Homelands (South Africa) -- History -- 20th century Homelands (South Africa) -- Social conditions -- 20th century Apartheid -- South Africa South Africa -- Race relations Actor-network theory
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3305 , http://hdl.handle.net/10962/d1003093
- Description: Enos John Nganani Mabuza's life and work is used as a case study to highlight the conceptual and methodological theories and challenges in academic biographical writing regarding history, memory and legacies. This thesis answers the question: Who was Mabuza and what is his place or relevance in South Africa's history? We over-simplify and stereotype people because it is convenient. We judge others but there is no saint without a past or a sinner without a future. Mabuza reconciled with the main liberation movements and moved from a maligned position on the political fringes to a respectable one within the emerging black economic elite. History, like reference systems and values is not calcified or static. It is prone to interpretation, adaptation, modification, invention, manipulation, decomposition and re-composition. Bourdieu's habitus-field analysis, theory or logic of practice, notions of capital (symbolic, political, social, cultural and economic) is used together with Latour's actor-network theory as the basis of analysis of the social contracts and trust bonds that Mabuza was able to create and which enabled him to navigate South Africa's socio-political and economic milieus during apartheid and the transition in the early 1990s. As people or actors, we believe in the mantra, nothing ventured, nothing gained. We exercise agency and take risks every day. We make choices and those choices have consequences. Mabuza's choices in the fields of education, politics and business had implications for how he is perceived or has been written into history. His choices put notions of identity, citizenship, power, legitimacy, ambition, elite accommodation, class, personal and professional networks, popular struggles, agency and structure under the spotlight. Mabuza's involvement in Bantustan politics, for instance, is contextualised in terms of a historical overview of the unpopular role played by traditional authorities in South Africa before and during colonialism and apartheid. His later foray into the world of business, however, was facilitated in part, by the personal and professional contacts that he made whilst he was in politics and the opportunities which opened up during the country's political transition. Mabuza adapted to changing circumstances and demonstrated a level of versatility which other Bantustan functionaries did not or could not exercise.
- Full Text:
- Date Issued: 2011
- Authors: Sarimana, Ashley
- Date: 2011
- Subjects: Mabuza, E J (Enos John), 1939- Public officers -- South Africa South Africa -- Politics and government -- 20th century South Africa -- History -- 20th century South Africa -- Social conditions -- 20th century Homelands (South Africa) -- Politics and government -- 20th century Homelands (South Africa) -- History -- 20th century Homelands (South Africa) -- Social conditions -- 20th century Apartheid -- South Africa South Africa -- Race relations Actor-network theory
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3305 , http://hdl.handle.net/10962/d1003093
- Description: Enos John Nganani Mabuza's life and work is used as a case study to highlight the conceptual and methodological theories and challenges in academic biographical writing regarding history, memory and legacies. This thesis answers the question: Who was Mabuza and what is his place or relevance in South Africa's history? We over-simplify and stereotype people because it is convenient. We judge others but there is no saint without a past or a sinner without a future. Mabuza reconciled with the main liberation movements and moved from a maligned position on the political fringes to a respectable one within the emerging black economic elite. History, like reference systems and values is not calcified or static. It is prone to interpretation, adaptation, modification, invention, manipulation, decomposition and re-composition. Bourdieu's habitus-field analysis, theory or logic of practice, notions of capital (symbolic, political, social, cultural and economic) is used together with Latour's actor-network theory as the basis of analysis of the social contracts and trust bonds that Mabuza was able to create and which enabled him to navigate South Africa's socio-political and economic milieus during apartheid and the transition in the early 1990s. As people or actors, we believe in the mantra, nothing ventured, nothing gained. We exercise agency and take risks every day. We make choices and those choices have consequences. Mabuza's choices in the fields of education, politics and business had implications for how he is perceived or has been written into history. His choices put notions of identity, citizenship, power, legitimacy, ambition, elite accommodation, class, personal and professional networks, popular struggles, agency and structure under the spotlight. Mabuza's involvement in Bantustan politics, for instance, is contextualised in terms of a historical overview of the unpopular role played by traditional authorities in South Africa before and during colonialism and apartheid. His later foray into the world of business, however, was facilitated in part, by the personal and professional contacts that he made whilst he was in politics and the opportunities which opened up during the country's political transition. Mabuza adapted to changing circumstances and demonstrated a level of versatility which other Bantustan functionaries did not or could not exercise.
- Full Text:
- Date Issued: 2011
A social realist analysis of collaborative curriculum development processes in an academic department at a South African university
- Authors: Vorster, Jo-Anne
- Date: 2010
- Subjects: Rhodes University -- Curricula Journalism -- Study and teaching -- South Africa -- Grahamstown Curriculum planning -- South Africa -- Grahamstown
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3339 , http://hdl.handle.net/10962/d1004314
- Description: This study reports on a social-realist analysis of collaborative curriculum development in a journalism and media studies (JMS) department at a South African university. Archer's social-realist meta-theoretical framework is used to theorise about mechanisms that influence collaborative curriculum development within the context of the JMS Department. The thesis examines the cultural, structural and agential conditions that influenced the process of developing a JMS curriculum that aimed to integrate theory and practice. Bernstein's theories of knowledge recontextualisation and disciplinary knowledge structures are used in the analysis. Bernstein argues that knowledge recontextualisation constitutes a site of struggle. This thesis is an examination of the "struggles" for the epistemic-pedagogic device (Maton's elaboration of Bernstein's epistemic device) during the recontextualisation process that aimed to integrate media studies (MS) and media production (MP) in the JMS curriculum. Traditionally academic work has been an individual endeavour. However, given the growing need to work in disciplinary and inter-disciplinary teams, it is imperative to develop knowledge of the mechanisms that influence such practices. This thesis is a contribution to knowledge of collaborative processes at the level of an academic department in a university. It contributes to knowledge of cultural, structural and agential mechanisms that enable or constrain collaborative curriculum development within a particular kind of context. In addition it contributes to knowledge of the nature of leadership that may be necessary to facilitate productive collaborative relationships and practices in such a context. The curriculum development project reported on in this thesis was initiated in 2003; however, data collection for the study was conducted in 2006 when the curriculum for the fourth year (JMS 4) of the Bachelor of Journalism degree was developed. Since the JMS course prepares students to work as journalists or media workers it is necessary for the curriculum and pedagogy to be oriented both towards the academy and towards the media industries. The aim of the JMS degree is to develop students who will be critically reflexive journalists or media workers. As such the course is both theoretical (MS) and practical (MP). One of the findings of this research project is that the integration of MS and MP is a complex project given that the knowledge of the two disciplines is structured differently. MS is concept-dependent and some aspects of it can be applied to journalism and media practice, while MP is practical and thus context-dependent, though underpinned by theory. A further finding is that both the collaborative work and the integration project required different identity shifts from the lecturers in the JMS Department. Some were more able to make the shifts than others. The thesis shows that the knowledge recontextualisation struggles in the curriculum development processes of the Department of JMS centred around, inter alia, the setting of boundaries between the department and the media and journalism industries, between MS and MP and between MS theory and journalism theory. In addition, existing boundaries between MS and MP lecturers had to be traversed. These boundaries were circumscribed by, amongst other things, unequal power relations emanating from the higher status traditionally accorded to theoretical knowledge by universities, the tensions around the nature of journalism education and training and the differential properties and powers of the various lecturers within the department. The existence of a strong regulative discourse was found to be an important unifying mechanism in a tension-ridden context.
- Full Text:
- Date Issued: 2010
- Authors: Vorster, Jo-Anne
- Date: 2010
- Subjects: Rhodes University -- Curricula Journalism -- Study and teaching -- South Africa -- Grahamstown Curriculum planning -- South Africa -- Grahamstown
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3339 , http://hdl.handle.net/10962/d1004314
- Description: This study reports on a social-realist analysis of collaborative curriculum development in a journalism and media studies (JMS) department at a South African university. Archer's social-realist meta-theoretical framework is used to theorise about mechanisms that influence collaborative curriculum development within the context of the JMS Department. The thesis examines the cultural, structural and agential conditions that influenced the process of developing a JMS curriculum that aimed to integrate theory and practice. Bernstein's theories of knowledge recontextualisation and disciplinary knowledge structures are used in the analysis. Bernstein argues that knowledge recontextualisation constitutes a site of struggle. This thesis is an examination of the "struggles" for the epistemic-pedagogic device (Maton's elaboration of Bernstein's epistemic device) during the recontextualisation process that aimed to integrate media studies (MS) and media production (MP) in the JMS curriculum. Traditionally academic work has been an individual endeavour. However, given the growing need to work in disciplinary and inter-disciplinary teams, it is imperative to develop knowledge of the mechanisms that influence such practices. This thesis is a contribution to knowledge of collaborative processes at the level of an academic department in a university. It contributes to knowledge of cultural, structural and agential mechanisms that enable or constrain collaborative curriculum development within a particular kind of context. In addition it contributes to knowledge of the nature of leadership that may be necessary to facilitate productive collaborative relationships and practices in such a context. The curriculum development project reported on in this thesis was initiated in 2003; however, data collection for the study was conducted in 2006 when the curriculum for the fourth year (JMS 4) of the Bachelor of Journalism degree was developed. Since the JMS course prepares students to work as journalists or media workers it is necessary for the curriculum and pedagogy to be oriented both towards the academy and towards the media industries. The aim of the JMS degree is to develop students who will be critically reflexive journalists or media workers. As such the course is both theoretical (MS) and practical (MP). One of the findings of this research project is that the integration of MS and MP is a complex project given that the knowledge of the two disciplines is structured differently. MS is concept-dependent and some aspects of it can be applied to journalism and media practice, while MP is practical and thus context-dependent, though underpinned by theory. A further finding is that both the collaborative work and the integration project required different identity shifts from the lecturers in the JMS Department. Some were more able to make the shifts than others. The thesis shows that the knowledge recontextualisation struggles in the curriculum development processes of the Department of JMS centred around, inter alia, the setting of boundaries between the department and the media and journalism industries, between MS and MP and between MS theory and journalism theory. In addition, existing boundaries between MS and MP lecturers had to be traversed. These boundaries were circumscribed by, amongst other things, unequal power relations emanating from the higher status traditionally accorded to theoretical knowledge by universities, the tensions around the nature of journalism education and training and the differential properties and powers of the various lecturers within the department. The existence of a strong regulative discourse was found to be an important unifying mechanism in a tension-ridden context.
- Full Text:
- Date Issued: 2010
An analysis of emerging forms of social organisation and agency in the aftermath of 'fast track' land reform in Zimbabwe
- Authors: Murisa, Tendai
- Date: 2010
- Subjects: Land reform -- Zimbabwe Right of property -- Zimbabwe Zimbabwe -- Economic conditions Zimbabwe -- Social conditions -- 1980- Zimbabwe -- Politics and government -- 1980- Zimbabwe -- Social life and customs Land settlement -- Social aspects -- Zimbabwe Group identity -- Zimbabwe Social change -- Zimbabwe
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3293 , http://hdl.handle.net/10962/d1003081
- Description: The fast track land reform programme resulted in a fundamental reorganisation of rural relations in Zimbabwe, changing the landscape in an irreversible way with people from diverse backgrounds converging on former white-owned farms. This thesis tells the story of how the newly resettled land beneficiaries are organising themselves socially in response to various economic challenges. It makes a contribution towards understanding how redistributive land reforms and local government restructuring influence rural social organisation and agency. Furthermore the study examines local perceptions on the meanings of the „farm‟ and „land redistribution‟. An utterance by one war veteran “what used to be your farm is now our land and you are free to take your farm but leave our land” provides an alternative rendition to contestations of restitution versus a purely farm productionist discourse. The study, through an analysis of primary and secondary data, provides a fresh understanding of the social outcomes of fast track. It traces the evolution of land and agrarian reforms in post-independence Zimbabwe and the political and social economic context that led to „fast track‟. Through an analysis of field findings the thesis is able to define the dominant social groups that were resettled during fast track and the challenges they face in utilising the land. The findings show that the majority of the land beneficiaries were from the customary areas, with limited agricultural experiences. Local cooperation within informal networks and local farmer groups has been identified as one of the ways in which social reproduction is being organised. These groups are responsible for enhancing production capacity but they face a number of constraints. The study derives its theoretical foundation from the post 1980s debates on rural society dominated by Mafeje (1993, 2003), Rahmato (1991) and Mamdani (1996). The debates centred on how institutions of inclusion, authority and cooperation such as the lineage groups, local farmer groups and traditional authority remain relevant in the organisation of post-independent rural African society especially in a context of increased commoditisation of rural relations of production. Using theoretical insights derived from analysing the role of the lineage groups in the allocation of critical resources such as land and the influence of traditional authority (indirect rule) as a form of local government, the study examines how social organisation is emerging in areas where neither lineage nor traditional authority are not dominant. The thesis of rural cooperation through local groups as advanced by Rahmato (1991) and Moyo (2002) provides partial insights into the response mechanisms that land beneficiaries invoke in this instance. It is not necessarily an autonomous space of organisation but rather the state is actively involved through various functionaries including extension officers who invariably advance a very productionist approach. The state‟s monopoly through its local functionaries hides its political cooptation effect by emphasising organisation for production without questioning the manner in which that production is externally controlled through limited rights over land, the state‟s monopoly over inputs supply and markets for commodities. Whilst land reform has been driven by local participation through land occupations, local government reform has been technocratically determined through Ministerial directives. There is however little innovation in the form of local government that is being introduced. It expands the fusion of authority between elected Rural District Councils and unelected traditional authority functionaries. The forms of social organisation and agency that have emerged remain subordinated to the state with no links to other networks of rural producers‟ associations and urban civil society organisations. These developments form part of a longheld tradition within the Zimbabwean state where the legitimacy of local organisation and authority is usurped to service the interests of the state. Thus whilst land reform has to a certain extent accommodated the majority poor, the ensuing local government and agrarian reforms are more focused on limiting their participation in broader processes of political engagement around distribution and accumulation and their own governance.
- Full Text:
- Date Issued: 2010
- Authors: Murisa, Tendai
- Date: 2010
- Subjects: Land reform -- Zimbabwe Right of property -- Zimbabwe Zimbabwe -- Economic conditions Zimbabwe -- Social conditions -- 1980- Zimbabwe -- Politics and government -- 1980- Zimbabwe -- Social life and customs Land settlement -- Social aspects -- Zimbabwe Group identity -- Zimbabwe Social change -- Zimbabwe
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3293 , http://hdl.handle.net/10962/d1003081
- Description: The fast track land reform programme resulted in a fundamental reorganisation of rural relations in Zimbabwe, changing the landscape in an irreversible way with people from diverse backgrounds converging on former white-owned farms. This thesis tells the story of how the newly resettled land beneficiaries are organising themselves socially in response to various economic challenges. It makes a contribution towards understanding how redistributive land reforms and local government restructuring influence rural social organisation and agency. Furthermore the study examines local perceptions on the meanings of the „farm‟ and „land redistribution‟. An utterance by one war veteran “what used to be your farm is now our land and you are free to take your farm but leave our land” provides an alternative rendition to contestations of restitution versus a purely farm productionist discourse. The study, through an analysis of primary and secondary data, provides a fresh understanding of the social outcomes of fast track. It traces the evolution of land and agrarian reforms in post-independence Zimbabwe and the political and social economic context that led to „fast track‟. Through an analysis of field findings the thesis is able to define the dominant social groups that were resettled during fast track and the challenges they face in utilising the land. The findings show that the majority of the land beneficiaries were from the customary areas, with limited agricultural experiences. Local cooperation within informal networks and local farmer groups has been identified as one of the ways in which social reproduction is being organised. These groups are responsible for enhancing production capacity but they face a number of constraints. The study derives its theoretical foundation from the post 1980s debates on rural society dominated by Mafeje (1993, 2003), Rahmato (1991) and Mamdani (1996). The debates centred on how institutions of inclusion, authority and cooperation such as the lineage groups, local farmer groups and traditional authority remain relevant in the organisation of post-independent rural African society especially in a context of increased commoditisation of rural relations of production. Using theoretical insights derived from analysing the role of the lineage groups in the allocation of critical resources such as land and the influence of traditional authority (indirect rule) as a form of local government, the study examines how social organisation is emerging in areas where neither lineage nor traditional authority are not dominant. The thesis of rural cooperation through local groups as advanced by Rahmato (1991) and Moyo (2002) provides partial insights into the response mechanisms that land beneficiaries invoke in this instance. It is not necessarily an autonomous space of organisation but rather the state is actively involved through various functionaries including extension officers who invariably advance a very productionist approach. The state‟s monopoly through its local functionaries hides its political cooptation effect by emphasising organisation for production without questioning the manner in which that production is externally controlled through limited rights over land, the state‟s monopoly over inputs supply and markets for commodities. Whilst land reform has been driven by local participation through land occupations, local government reform has been technocratically determined through Ministerial directives. There is however little innovation in the form of local government that is being introduced. It expands the fusion of authority between elected Rural District Councils and unelected traditional authority functionaries. The forms of social organisation and agency that have emerged remain subordinated to the state with no links to other networks of rural producers‟ associations and urban civil society organisations. These developments form part of a longheld tradition within the Zimbabwean state where the legitimacy of local organisation and authority is usurped to service the interests of the state. Thus whilst land reform has to a certain extent accommodated the majority poor, the ensuing local government and agrarian reforms are more focused on limiting their participation in broader processes of political engagement around distribution and accumulation and their own governance.
- Full Text:
- Date Issued: 2010
Contemporary left politics in South Africa: the case of the tri-partite alliance in the Eastern Cape
- Authors: Hesjedal, Siv Helen
- Date: 2010
- Subjects: Politics, Practical -- South Africa Social classes -- South Africa -- History Political parties -- South Africa African National Congress South African Communist Party Cosatu Eastern Cape (South Africa) -- Politics and government Politics, Practical -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3295 , http://hdl.handle.net/10962/d1003083
- Description: This thesis aims to make sense of Left politics in South Africa within the Tri-partite Alliance between the ANC, SACP and COSATU. The thesis focuses on developments in the Eastern Cape, between 2000 and 2008. The thesis describes the prevalent forms of Left politics in the Eastern Cape and the tendencies in the Alliance that organise this Left. The thesis also examines the historical, social and political conditions and that shape the form and content of Left politics in the province. Based on a survey of literature on what is considered the core manifestations of Left politics globally in the 20th Century Left politics is defined as the elements of the political spectrum that are concerned with the progressive resolution of involuntary disadvantage and with a goal of abolishing class society and capitalism. Although the Alliance as a whole should be seen to be on the Left on an international political spectrum, this thesis argues that the Left/Right dichotomy is useful for understanding the politics of the Alliance, as long as the second part of this definition is taken into consideration. The Alliance Left is understood as those leaders and activists within the Alliance that have the SACP and Cosatu as their operating base. It will be argued that this Left is, in its practice, largely concerned with what insiders refer to as politics of „influence‟, rather than with politics of „structural transformation‟. It is the ANC that is the leader of the Alliance and the party in government and thus it is on the terrain of ANC strategy, policy and positions that contestation in the Alliance plays itself out. Thus, for the Left, there is strength in the idea of the Alliance. However, there are significant theoretical and political weaknesses in the Left that undermine the possibility of making good use of various corporatist platforms to pursue the agenda of the Left in the Eastern Cape. There is also increased contestation within the Alliance Left itself about the continued usefulness of this strategy.
- Full Text:
- Date Issued: 2010
Contemporary left politics in South Africa: the case of the tri-partite alliance in the Eastern Cape
- Authors: Hesjedal, Siv Helen
- Date: 2010
- Subjects: Politics, Practical -- South Africa Social classes -- South Africa -- History Political parties -- South Africa African National Congress South African Communist Party Cosatu Eastern Cape (South Africa) -- Politics and government Politics, Practical -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3295 , http://hdl.handle.net/10962/d1003083
- Description: This thesis aims to make sense of Left politics in South Africa within the Tri-partite Alliance between the ANC, SACP and COSATU. The thesis focuses on developments in the Eastern Cape, between 2000 and 2008. The thesis describes the prevalent forms of Left politics in the Eastern Cape and the tendencies in the Alliance that organise this Left. The thesis also examines the historical, social and political conditions and that shape the form and content of Left politics in the province. Based on a survey of literature on what is considered the core manifestations of Left politics globally in the 20th Century Left politics is defined as the elements of the political spectrum that are concerned with the progressive resolution of involuntary disadvantage and with a goal of abolishing class society and capitalism. Although the Alliance as a whole should be seen to be on the Left on an international political spectrum, this thesis argues that the Left/Right dichotomy is useful for understanding the politics of the Alliance, as long as the second part of this definition is taken into consideration. The Alliance Left is understood as those leaders and activists within the Alliance that have the SACP and Cosatu as their operating base. It will be argued that this Left is, in its practice, largely concerned with what insiders refer to as politics of „influence‟, rather than with politics of „structural transformation‟. It is the ANC that is the leader of the Alliance and the party in government and thus it is on the terrain of ANC strategy, policy and positions that contestation in the Alliance plays itself out. Thus, for the Left, there is strength in the idea of the Alliance. However, there are significant theoretical and political weaknesses in the Left that undermine the possibility of making good use of various corporatist platforms to pursue the agenda of the Left in the Eastern Cape. There is also increased contestation within the Alliance Left itself about the continued usefulness of this strategy.
- Full Text:
- Date Issued: 2010
Creating a new underclass : labour flexibility and the temporary employment services industry
- Authors: Van Der Merwe, Christine
- Date: 2010
- Subjects: Temporary employment , Unfair labor practices -- South Africa , Temporary help services , Temporary help services -- South Africa
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3291 , http://hdl.handle.net/10962/d1003079 , Temporary employment , Unfair labor practices -- South Africa , Temporary help services , Temporary help services -- South Africa
- Description: The core of the research focuses on the Temporary Employment Services (TES) Industry and its ability to provide labour flexibility for a number of client firms. The underlying notion that work is changing and becoming more flexible creates an exploratory realm for the concept of non-standard employment. The thesis draws on the conceptual model of the „flexible firm‟ and argues that the rise in non-standard forms of employment, particularly temporary employment within the TES industry, is primarily a result of the demand for labour flexibility. The TES industry that offers „labour on demand‟ is found to be an extremely secretive industry that is diverse in both its structure and services. The thesis reveals that the clients within the triangular employment relationship (TER) are reaping the most benefits especially with regard to escaping their obligations as the employer. The thesis explores human resource practices, unfair labour practices and the extensive loopholes exploited by the TES industry because of poor regulation. Consequently, the industry creates an „underclass‟ that is unprotected, insecure and easily exploitable. Qualitative research techniques were used in the form of semi-structured interviews. The thesis provides insights into the demand and supply of temporary workers in Port Elizabeth and addresses the problems associated with a TER and the TES industry as a whole.
- Full Text:
- Date Issued: 2010
- Authors: Van Der Merwe, Christine
- Date: 2010
- Subjects: Temporary employment , Unfair labor practices -- South Africa , Temporary help services , Temporary help services -- South Africa
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3291 , http://hdl.handle.net/10962/d1003079 , Temporary employment , Unfair labor practices -- South Africa , Temporary help services , Temporary help services -- South Africa
- Description: The core of the research focuses on the Temporary Employment Services (TES) Industry and its ability to provide labour flexibility for a number of client firms. The underlying notion that work is changing and becoming more flexible creates an exploratory realm for the concept of non-standard employment. The thesis draws on the conceptual model of the „flexible firm‟ and argues that the rise in non-standard forms of employment, particularly temporary employment within the TES industry, is primarily a result of the demand for labour flexibility. The TES industry that offers „labour on demand‟ is found to be an extremely secretive industry that is diverse in both its structure and services. The thesis reveals that the clients within the triangular employment relationship (TER) are reaping the most benefits especially with regard to escaping their obligations as the employer. The thesis explores human resource practices, unfair labour practices and the extensive loopholes exploited by the TES industry because of poor regulation. Consequently, the industry creates an „underclass‟ that is unprotected, insecure and easily exploitable. Qualitative research techniques were used in the form of semi-structured interviews. The thesis provides insights into the demand and supply of temporary workers in Port Elizabeth and addresses the problems associated with a TER and the TES industry as a whole.
- Full Text:
- Date Issued: 2010
Disjunctures within conventional knowledge of black male homosexual identity in contemporary South Africa
- Authors: Li, Xinling
- Date: 2010
- Subjects: Mead, George Herbert 1863-1931 , Foucault, Michel, 1926-1984 , Butler, Judith, 1956- , Gay men, Black -- South Africa , Lesbians -- South Africa , Gender identity -- South Africa , Homosexuality -- South Africa , Identity (Psychology) -- South Africa , Gender identity -- Social aspects
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3297 , http://hdl.handle.net/10962/d1003085 , Mead, George Herbert 1863-1931 , Foucault, Michel, 1926-1984 , Butler, Judith, 1956- , Gay men, Black -- South Africa , Lesbians -- South Africa , Gender identity -- South Africa , Homosexuality -- South Africa , Identity (Psychology) -- South Africa , Gender identity -- Social aspects
- Description: This thesis provides a sociological understanding of how conventional knowledge of sexuality negates the identity formation of black gay men in contemporary South Africa. It investigates the coming out experiences of six black gay men in order to reveal the disjunctures between being black and being gay. The theoretical formation of disjuncture is pursued through examining a number of sociological, historical, psychoanalytical, and feminist approaches to identity, sexuality, and society; featuring specifically the theories of George Herbert Mead, Michel Foucault, and Judith Butler. The chosen research paradigm is symbolic interactionism, postulating both „pragmatist‟ and „empiricist‟ trends that lead to both interactionist and structuralist forms of argumentation. The interactionist approach to sexuality is central to the deconstruction of sexual conventions. It involves conceptualising modern sexuality in the landscapes of African colonial history and the global gay and lesbian movement. The prescribed literature on homosexuality is thus reviewed in conjunction with the South African gay and lesbian struggle, so as to spawn themes and perspectives for conducting life story interviews. The use of the life story interview favours the participants‟ own view of the studied phenomenon, yet aims to depict the structural influence on homosexual identification. Following the qualitative research tradition, the data analysis is based on the interpretation of narratives. It illustrates interpersonal relationships and microscopic experiences that lead to the self-acceptance and self-actualisation of homosexuality. Within these processes, various disjunctures that exist between the cultural sanction of lifestyle and individual choice, between parents and children, between religious belief and personal desires, and between gender identity and sexual orientation are disclosed. The findings are associated with the historical transformation of masculinity in South Africa, sex role performance, and the heterosexualisation of desire. The solution to the proposed research problem is discussed through concepts of socialisation and gender conformity.
- Full Text:
- Date Issued: 2010
- Authors: Li, Xinling
- Date: 2010
- Subjects: Mead, George Herbert 1863-1931 , Foucault, Michel, 1926-1984 , Butler, Judith, 1956- , Gay men, Black -- South Africa , Lesbians -- South Africa , Gender identity -- South Africa , Homosexuality -- South Africa , Identity (Psychology) -- South Africa , Gender identity -- Social aspects
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3297 , http://hdl.handle.net/10962/d1003085 , Mead, George Herbert 1863-1931 , Foucault, Michel, 1926-1984 , Butler, Judith, 1956- , Gay men, Black -- South Africa , Lesbians -- South Africa , Gender identity -- South Africa , Homosexuality -- South Africa , Identity (Psychology) -- South Africa , Gender identity -- Social aspects
- Description: This thesis provides a sociological understanding of how conventional knowledge of sexuality negates the identity formation of black gay men in contemporary South Africa. It investigates the coming out experiences of six black gay men in order to reveal the disjunctures between being black and being gay. The theoretical formation of disjuncture is pursued through examining a number of sociological, historical, psychoanalytical, and feminist approaches to identity, sexuality, and society; featuring specifically the theories of George Herbert Mead, Michel Foucault, and Judith Butler. The chosen research paradigm is symbolic interactionism, postulating both „pragmatist‟ and „empiricist‟ trends that lead to both interactionist and structuralist forms of argumentation. The interactionist approach to sexuality is central to the deconstruction of sexual conventions. It involves conceptualising modern sexuality in the landscapes of African colonial history and the global gay and lesbian movement. The prescribed literature on homosexuality is thus reviewed in conjunction with the South African gay and lesbian struggle, so as to spawn themes and perspectives for conducting life story interviews. The use of the life story interview favours the participants‟ own view of the studied phenomenon, yet aims to depict the structural influence on homosexual identification. Following the qualitative research tradition, the data analysis is based on the interpretation of narratives. It illustrates interpersonal relationships and microscopic experiences that lead to the self-acceptance and self-actualisation of homosexuality. Within these processes, various disjunctures that exist between the cultural sanction of lifestyle and individual choice, between parents and children, between religious belief and personal desires, and between gender identity and sexual orientation are disclosed. The findings are associated with the historical transformation of masculinity in South Africa, sex role performance, and the heterosexualisation of desire. The solution to the proposed research problem is discussed through concepts of socialisation and gender conformity.
- Full Text:
- Date Issued: 2010
Rural livelihoods and food security in the aftermath of the fast track land reform in Zimbabwe
- Authors: Jowah, Eddah Vimbai
- Date: 2010
- Subjects: Land reform -- Zimbabwe Food security -- Zimbabwe Sustainable development -- Zimbabwe Right of property -- Zimbabwe Zimbabwe -- Economic conditions Rural development -- Zimbabwe
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3302 , http://hdl.handle.net/10962/d1003090
- Description: Land reforms are back on the development agenda. Different types of land reforms have been adopted globally in recent years, but by far the most controversial and most radical has been the fast track land reform pursued by the Government of Zimbabwe from 2000. There is general scholarly agreement that the fast track process has been accompanied by various socio-economic and political challenges, including an increase in levels of food insecurity. This thesis examines fast track reform in specific relation to the livelihoods of smallholder households and household food security amongst land beneficiaries. It argues that the problem of food insecurity in Zimbabwe is a complex social, political and economic issue, which cannot be simplistically reduced to the failures of fast track. Understanding household food insecurity post-2000 needs to go beyond the notion that the nation‟s food security hinges on overall levels of production alone. In particular, livelihoods and food security need to be conceptualised at community and household levels. Therefore, while addressing the broad macro-level analysis and discourse around the process of fast track, the study also adopts a micro-level analysis to look at the varied impact of fast track on the actual beneficiaries. The research focuses on small-scale beneficiaries in the Goromonzi District of Zimbabwe and, through the use of the sustainable livelihoods framework, looks at how their local contexts have been influenced by the wider socio-economic and political processes, and how beneficiaries have sought ways of coping with the challenges they face.
- Full Text:
- Date Issued: 2010
- Authors: Jowah, Eddah Vimbai
- Date: 2010
- Subjects: Land reform -- Zimbabwe Food security -- Zimbabwe Sustainable development -- Zimbabwe Right of property -- Zimbabwe Zimbabwe -- Economic conditions Rural development -- Zimbabwe
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3302 , http://hdl.handle.net/10962/d1003090
- Description: Land reforms are back on the development agenda. Different types of land reforms have been adopted globally in recent years, but by far the most controversial and most radical has been the fast track land reform pursued by the Government of Zimbabwe from 2000. There is general scholarly agreement that the fast track process has been accompanied by various socio-economic and political challenges, including an increase in levels of food insecurity. This thesis examines fast track reform in specific relation to the livelihoods of smallholder households and household food security amongst land beneficiaries. It argues that the problem of food insecurity in Zimbabwe is a complex social, political and economic issue, which cannot be simplistically reduced to the failures of fast track. Understanding household food insecurity post-2000 needs to go beyond the notion that the nation‟s food security hinges on overall levels of production alone. In particular, livelihoods and food security need to be conceptualised at community and household levels. Therefore, while addressing the broad macro-level analysis and discourse around the process of fast track, the study also adopts a micro-level analysis to look at the varied impact of fast track on the actual beneficiaries. The research focuses on small-scale beneficiaries in the Goromonzi District of Zimbabwe and, through the use of the sustainable livelihoods framework, looks at how their local contexts have been influenced by the wider socio-economic and political processes, and how beneficiaries have sought ways of coping with the challenges they face.
- Full Text:
- Date Issued: 2010
Trade union investment schemes: a blemish on the social movement unionism outlook of South African unions?
- Authors: Rubushe, Melikaya
- Date: 2010
- Subjects: Labor unions -- South Africa , Labor unions and communism , Cosatu , Economic development -- South Africa , National Union of Mineworkers (South Africa) , Labor unions -- Finance , Business enterprises, Black -- South Africa , Investments -- South Africa
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3331 , http://hdl.handle.net/10962/d1003119 , Labor unions -- South Africa , Labor unions and communism , Cosatu , Economic development -- South Africa , National Union of Mineworkers (South Africa) , Labor unions -- Finance , Business enterprises, Black -- South Africa , Investments -- South Africa
- Description: South African trade unions affiliated to Congress of South African Trade Unions (COSATU) have taken advantage of the arrival of democracy and newly found opportunities available through Black Economic Empowerment to venture into the world of business by setting up their own investment companies. The declared desire behind these ventures was to break the stranglehold of white capital on the economy and to extend participation in the economic activities of the country to previously disadvantaged communities. Using the National Union of Mineworkers and the Mineworkers’ Investment Company as case studies, this dissertation seeks to determine whether unions affiliated to the Congress of South African Trade Unions (COSATU) are advancing the struggle for socialism through their investment schemes. Secondly, the dissertation determines whether, in the activities of the schemes, internal democracy is preserved and strengthened. The theoretical framework of this dissertation emerges from arguments advanced by Lenin and Gramsci on the limitations of trade unions in terms of their role in the struggle against capitalism. In addition, the argument draws on the assertions by Michels regarding the proneness of trade union leadership to adopt oligarchic tendencies in their approach to leadership. Of interest is how, according to Gramsci, trade unions are prone to accepting concessions from the capitalist system that renders them ameliorative rather than transformative. Drawing from Michels’ ‘iron law of oligarchy’, the thesis examines whether there is space for ordinary members of the unions to express views on the working of the union investment companies. By looking at the extent to which the investment initiatives of the companies mirror the preferences of the ordinary members of the unions, one can determine the level of disjuncture between the two. The study relies on data collected through interviews and documentary material. Interviews provide first-hand knowledge of how respondents experience the impact of the investment schemes. This provides a balanced analysis given that documents reflect policy stances whereas interviews provide data on whether these have the stated impact. What the study shows is a clear absence of space for ordinary members to directly influence the workings of union investment companies. It is also established that, in their current form, the schemes operate more as a perpetuation of the capitalist logic than offering an alternative system.
- Full Text:
- Date Issued: 2010
- Authors: Rubushe, Melikaya
- Date: 2010
- Subjects: Labor unions -- South Africa , Labor unions and communism , Cosatu , Economic development -- South Africa , National Union of Mineworkers (South Africa) , Labor unions -- Finance , Business enterprises, Black -- South Africa , Investments -- South Africa
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3331 , http://hdl.handle.net/10962/d1003119 , Labor unions -- South Africa , Labor unions and communism , Cosatu , Economic development -- South Africa , National Union of Mineworkers (South Africa) , Labor unions -- Finance , Business enterprises, Black -- South Africa , Investments -- South Africa
- Description: South African trade unions affiliated to Congress of South African Trade Unions (COSATU) have taken advantage of the arrival of democracy and newly found opportunities available through Black Economic Empowerment to venture into the world of business by setting up their own investment companies. The declared desire behind these ventures was to break the stranglehold of white capital on the economy and to extend participation in the economic activities of the country to previously disadvantaged communities. Using the National Union of Mineworkers and the Mineworkers’ Investment Company as case studies, this dissertation seeks to determine whether unions affiliated to the Congress of South African Trade Unions (COSATU) are advancing the struggle for socialism through their investment schemes. Secondly, the dissertation determines whether, in the activities of the schemes, internal democracy is preserved and strengthened. The theoretical framework of this dissertation emerges from arguments advanced by Lenin and Gramsci on the limitations of trade unions in terms of their role in the struggle against capitalism. In addition, the argument draws on the assertions by Michels regarding the proneness of trade union leadership to adopt oligarchic tendencies in their approach to leadership. Of interest is how, according to Gramsci, trade unions are prone to accepting concessions from the capitalist system that renders them ameliorative rather than transformative. Drawing from Michels’ ‘iron law of oligarchy’, the thesis examines whether there is space for ordinary members of the unions to express views on the working of the union investment companies. By looking at the extent to which the investment initiatives of the companies mirror the preferences of the ordinary members of the unions, one can determine the level of disjuncture between the two. The study relies on data collected through interviews and documentary material. Interviews provide first-hand knowledge of how respondents experience the impact of the investment schemes. This provides a balanced analysis given that documents reflect policy stances whereas interviews provide data on whether these have the stated impact. What the study shows is a clear absence of space for ordinary members to directly influence the workings of union investment companies. It is also established that, in their current form, the schemes operate more as a perpetuation of the capitalist logic than offering an alternative system.
- Full Text:
- Date Issued: 2010
Unionism and public service reform in Lesotho: between legislative constraints and apathy
- Authors: Maema, Mapule
- Date: 2010
- Subjects: Civil service -- Lesotho , Labor unions -- Lesotho , Civil service reform -- Lesotho
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3306 , http://hdl.handle.net/10962/d1003094 , Civil service -- Lesotho , Labor unions -- Lesotho , Civil service reform -- Lesotho
- Description: The study focuses on Lesotho‟s Public Service. The aims of this study were to examine the factors that led to the repeal of the Public Service Act No.13 of 1995. This study looks at the legislative constraints and attitudes of civil servants towards unionisation in the Public Service. It also outlines the relevant provisions of the Public Service Act No.1 of 2005; the changes that have occurred since its inception. Findings show that the Public Service Act No.13 of 1995 was repealed in order to reform the Public Service. The Ministry of the Public Service implemented five-year strategic plans to reform the public service. Changes have occurred in the public service since the inception of the 2005 Act; however, they differ from ministry to ministry. The respondents included public officers from the Ministry of the Public Service, Ministry of Justice, Law Office, Ministry of Employment and Labour, Ministry of Planning, the Ombudsman Office, Parliament, different ministries, the International Labour Organisation (ILO), the Congress of the Lesotho Trade Unions (COLETU) and the Lesotho Public Service Staff Association (LEPSSA).
- Full Text:
- Date Issued: 2010
- Authors: Maema, Mapule
- Date: 2010
- Subjects: Civil service -- Lesotho , Labor unions -- Lesotho , Civil service reform -- Lesotho
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3306 , http://hdl.handle.net/10962/d1003094 , Civil service -- Lesotho , Labor unions -- Lesotho , Civil service reform -- Lesotho
- Description: The study focuses on Lesotho‟s Public Service. The aims of this study were to examine the factors that led to the repeal of the Public Service Act No.13 of 1995. This study looks at the legislative constraints and attitudes of civil servants towards unionisation in the Public Service. It also outlines the relevant provisions of the Public Service Act No.1 of 2005; the changes that have occurred since its inception. Findings show that the Public Service Act No.13 of 1995 was repealed in order to reform the Public Service. The Ministry of the Public Service implemented five-year strategic plans to reform the public service. Changes have occurred in the public service since the inception of the 2005 Act; however, they differ from ministry to ministry. The respondents included public officers from the Ministry of the Public Service, Ministry of Justice, Law Office, Ministry of Employment and Labour, Ministry of Planning, the Ombudsman Office, Parliament, different ministries, the International Labour Organisation (ILO), the Congress of the Lesotho Trade Unions (COLETU) and the Lesotho Public Service Staff Association (LEPSSA).
- Full Text:
- Date Issued: 2010
Call centres as a vehicle to improve customer satisfaction in local government: a case study of front line workers in the Nelson Mandela Metropolitan Municipality
- Authors: Magoqwana, Babalwa Mirianda
- Date: 2009
- Subjects: Nelson Mandela Metropolitan Municipality (Eastern Cape, South Africa) Local government -- South Africa -- Eastern Cape -- Case studies Local government -- South Africa -- Eastern Cape -- Case studies Public administration -- South Africa -- Eastern Cape -- Case studies Work environment -- South Africa -- Eastern Cape -- Case studies Customer services -- South Africa -- Eastern Cape -- Case studies Customer satisfaction -- South Africa -- Eastern Cape -- Case studies Municipal services -- South Africa -- Eastern Cape -- Case studies Call center agents -- South Africa -- Eastern Cape -- Case studies
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3340 , http://hdl.handle.net/10962/d1004339
- Description: This dissertation provides an account of 'Batho Pele' (People First) and 'new public management' as applied in two government call-centres in the Eastern Cape. Focusing on the workers at these call-centres, this research examines the workplace organisation of these call-centres based in the Nelson Mandela Metropolitan Municipality. The study involved interviews with managers, call-centre operators and trade unionists. The findings show how the work environment is not conducive to the goals of customer satisfaction as presented in the Batho Pele policies. The research investigates the conditions of workers as one explanatory factor for poor call-centre service. If workers are a key element in the success of the 'new public management', their work environment and conditions have to facilitate their job satisfaction and their improved customer service. The research demonstrated the evident lack of professionalism in the call-centre, customer care designed as a matter of compliance rather the need to change the culture and the persistent lack of discipline and supervision. The call centre operator's experiences include issues of surveillance, stress, emotional labour, lack of training, internal conflicts and bad 'customer service' as perceived by the citizens of the Metro.
- Full Text:
- Date Issued: 2009
- Authors: Magoqwana, Babalwa Mirianda
- Date: 2009
- Subjects: Nelson Mandela Metropolitan Municipality (Eastern Cape, South Africa) Local government -- South Africa -- Eastern Cape -- Case studies Local government -- South Africa -- Eastern Cape -- Case studies Public administration -- South Africa -- Eastern Cape -- Case studies Work environment -- South Africa -- Eastern Cape -- Case studies Customer services -- South Africa -- Eastern Cape -- Case studies Customer satisfaction -- South Africa -- Eastern Cape -- Case studies Municipal services -- South Africa -- Eastern Cape -- Case studies Call center agents -- South Africa -- Eastern Cape -- Case studies
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3340 , http://hdl.handle.net/10962/d1004339
- Description: This dissertation provides an account of 'Batho Pele' (People First) and 'new public management' as applied in two government call-centres in the Eastern Cape. Focusing on the workers at these call-centres, this research examines the workplace organisation of these call-centres based in the Nelson Mandela Metropolitan Municipality. The study involved interviews with managers, call-centre operators and trade unionists. The findings show how the work environment is not conducive to the goals of customer satisfaction as presented in the Batho Pele policies. The research investigates the conditions of workers as one explanatory factor for poor call-centre service. If workers are a key element in the success of the 'new public management', their work environment and conditions have to facilitate their job satisfaction and their improved customer service. The research demonstrated the evident lack of professionalism in the call-centre, customer care designed as a matter of compliance rather the need to change the culture and the persistent lack of discipline and supervision. The call centre operator's experiences include issues of surveillance, stress, emotional labour, lack of training, internal conflicts and bad 'customer service' as perceived by the citizens of the Metro.
- Full Text:
- Date Issued: 2009
Exploring the consequences of perceptions of the divine, and the church, in the making of self-identity: a case study of congregants from Roman Catholic and Charismatic communities in East London, South Africa
- Authors: Sundberg, Dianne
- Date: 2009
- Subjects: Giddens, Anthony Catholic Church -- South Africa -- East London -- Case studies Catholic Church -- Doctrines Glory of God -- Case studies Church -- South Africa -- East London -- Case studies Feminist theology -- South Africa Self -- Case studies Identity (Psychology) -- Case studies
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3298 , http://hdl.handle.net/10962/d1003086
- Description: This thesis explores the impact and consequences of the teachings of the church, perceptions of The Divine [God] and of Mary, in the making of personal identity. In spite of secularisation and the prediction that the church would collapse in the face of modern science, recent evidence suggests that - in its various forms - religion, and belief in a higher power remain important and potentially powerful aspects in society. A foundation stone of the Christian faith is the doctrine of Imago Dei: humanity created in the image of The Divine. Although not male, The Divine is repeatedly spoken of - and addressed - in anthropomorphic masculine terms, but perceived in gender-specific stereotypical terms. Alongside The Divine - in the Roman Catholic Church - is Mary, the mother of Jesus. She is spoken of in feminine terms, but is also perceived in gender-specific stereotypical terms. Although not officially considered to be divine, Mary fulfils important needs in the life of the believer and it is in this context that her influence is evaluated. The role of the church as a community - and social institution - is also explored, based on Giddens’ theories of identity development. Belonging to a church community can provide a context for relationship, continuity, and trust. However, this potentially positive environment can have negative implications on self-identity in that restrictions on self-expression and personal choice can be as limiting as the sense of belonging is liberating. The patriarchal nature of the church is deemed to be of immense relevance. In order to establish the role of the church, The Divine, and Mary in the making of self-identity, in-depth interviews were conducted with twelve research participants belonging to Charismatic and Roman Catholic congregations, and Giddens’ criteria for self-identity development was used as the standard for evaluating participants’ personal sense of self-identity. Explored from the perspective of feminist theology, the findings of this qualitative research project suggest that it is more than gender language regarding The Divine that affects the agent’s perception of The Divine, and that the role of the church in identity formation is not uniform in its influence. It also concludes that perceptions of Mary can be influential in the development of selfidentity.
- Full Text:
- Date Issued: 2009
- Authors: Sundberg, Dianne
- Date: 2009
- Subjects: Giddens, Anthony Catholic Church -- South Africa -- East London -- Case studies Catholic Church -- Doctrines Glory of God -- Case studies Church -- South Africa -- East London -- Case studies Feminist theology -- South Africa Self -- Case studies Identity (Psychology) -- Case studies
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3298 , http://hdl.handle.net/10962/d1003086
- Description: This thesis explores the impact and consequences of the teachings of the church, perceptions of The Divine [God] and of Mary, in the making of personal identity. In spite of secularisation and the prediction that the church would collapse in the face of modern science, recent evidence suggests that - in its various forms - religion, and belief in a higher power remain important and potentially powerful aspects in society. A foundation stone of the Christian faith is the doctrine of Imago Dei: humanity created in the image of The Divine. Although not male, The Divine is repeatedly spoken of - and addressed - in anthropomorphic masculine terms, but perceived in gender-specific stereotypical terms. Alongside The Divine - in the Roman Catholic Church - is Mary, the mother of Jesus. She is spoken of in feminine terms, but is also perceived in gender-specific stereotypical terms. Although not officially considered to be divine, Mary fulfils important needs in the life of the believer and it is in this context that her influence is evaluated. The role of the church as a community - and social institution - is also explored, based on Giddens’ theories of identity development. Belonging to a church community can provide a context for relationship, continuity, and trust. However, this potentially positive environment can have negative implications on self-identity in that restrictions on self-expression and personal choice can be as limiting as the sense of belonging is liberating. The patriarchal nature of the church is deemed to be of immense relevance. In order to establish the role of the church, The Divine, and Mary in the making of self-identity, in-depth interviews were conducted with twelve research participants belonging to Charismatic and Roman Catholic congregations, and Giddens’ criteria for self-identity development was used as the standard for evaluating participants’ personal sense of self-identity. Explored from the perspective of feminist theology, the findings of this qualitative research project suggest that it is more than gender language regarding The Divine that affects the agent’s perception of The Divine, and that the role of the church in identity formation is not uniform in its influence. It also concludes that perceptions of Mary can be influential in the development of selfidentity.
- Full Text:
- Date Issued: 2009
Managerial perceptions of corporate social responsibility and social practices present at McDonalds South Africa
- Authors: Böckle, Ingrid
- Date: 2009
- Subjects: Social responsibility of business -- South Africa -- Case studies , Business ethics -- South Africa -- Case studies , Management -- Moral and ethical aspects -- South Africa -- Case studies , Executives -- Professional ethics -- South Africa -- Case studies , Corporate governance -- Moral and ethical aspects -- South Africa -- Case studies , Business logistics -- Moral and ethical aspects -- South Africa -- Case studies , McDonald's Corporation
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3300 , http://hdl.handle.net/10962/d1003088
- Description: This study deals with corporate social responsibility (CSR) and focuses on managerial perceptions of CSR at McDonald’s South Africa (SA) and how social responsibility is translated into social practices. The key objectives of the research are: to analyse McDonald’s both internationally and locally in South Africa to establish whether CSR policies exist, then to investigate how these policies are perceived and integrated by outlet managers. Lastly to investigate what kind of social responsibility (SR) involvement, if at all, occurs at outlet level. The research site covers three regions in South Africa, which are the Eastern Cape, Western Cape and Gauteng. The total research sample is 38. 33 interviewees were outlet managers, who were purposively selected, and 5 additional interviews took place with: 2 McDonald’s SA Head Office representatives, 2 interviews with beneficiaries of McDonald’s SR involvement and 1 with the trade union SACCAWU. The research was carried out through questionnaires and semi-structured interviews. The design of this research is based on an interpretive social science approach. The aim of the research was to investigate outlet managers’ perceptions of CSR and social practices present at McDonald’s SA outlets. The key findings of the research indicate that: CSR policies at McDonald’s SA head office are not communicated sufficiently to outlet managers, SR involvement is evident, especially for initiatives focusing on children’s welfare, but far too little occurs at the outlet level. There are also too few checks on social involvement by head office and no formal reporting system is available to the outlets except through an internal magazine, called the Big Mag. There is no official CSR report at McDonald’s SA. The fact that no report exists makes this study more relevant since this research investigates matters pertaining to CSR and social practices. The overall significance of the study is that it brings to the forefront the importance of internal company and external broader regulation which is part of the greater debate of CSR. This is because the analysis of managerial perceptions and implementation of CSR shows some unwarranted discrepancies between policies and practices, locally, nationally and internationally even within the same organisation.
- Full Text:
- Date Issued: 2009
- Authors: Böckle, Ingrid
- Date: 2009
- Subjects: Social responsibility of business -- South Africa -- Case studies , Business ethics -- South Africa -- Case studies , Management -- Moral and ethical aspects -- South Africa -- Case studies , Executives -- Professional ethics -- South Africa -- Case studies , Corporate governance -- Moral and ethical aspects -- South Africa -- Case studies , Business logistics -- Moral and ethical aspects -- South Africa -- Case studies , McDonald's Corporation
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3300 , http://hdl.handle.net/10962/d1003088
- Description: This study deals with corporate social responsibility (CSR) and focuses on managerial perceptions of CSR at McDonald’s South Africa (SA) and how social responsibility is translated into social practices. The key objectives of the research are: to analyse McDonald’s both internationally and locally in South Africa to establish whether CSR policies exist, then to investigate how these policies are perceived and integrated by outlet managers. Lastly to investigate what kind of social responsibility (SR) involvement, if at all, occurs at outlet level. The research site covers three regions in South Africa, which are the Eastern Cape, Western Cape and Gauteng. The total research sample is 38. 33 interviewees were outlet managers, who were purposively selected, and 5 additional interviews took place with: 2 McDonald’s SA Head Office representatives, 2 interviews with beneficiaries of McDonald’s SR involvement and 1 with the trade union SACCAWU. The research was carried out through questionnaires and semi-structured interviews. The design of this research is based on an interpretive social science approach. The aim of the research was to investigate outlet managers’ perceptions of CSR and social practices present at McDonald’s SA outlets. The key findings of the research indicate that: CSR policies at McDonald’s SA head office are not communicated sufficiently to outlet managers, SR involvement is evident, especially for initiatives focusing on children’s welfare, but far too little occurs at the outlet level. There are also too few checks on social involvement by head office and no formal reporting system is available to the outlets except through an internal magazine, called the Big Mag. There is no official CSR report at McDonald’s SA. The fact that no report exists makes this study more relevant since this research investigates matters pertaining to CSR and social practices. The overall significance of the study is that it brings to the forefront the importance of internal company and external broader regulation which is part of the greater debate of CSR. This is because the analysis of managerial perceptions and implementation of CSR shows some unwarranted discrepancies between policies and practices, locally, nationally and internationally even within the same organisation.
- Full Text:
- Date Issued: 2009
The role of the ward committees as an interface between local government and community: a case study of Makana Municipality
- Authors: Stuurman, Sonwabo Happyboy
- Date: 2009
- Subjects: Makana Municipality Local government -- South Africa -- Case studies Local government -- South Africa -- Citizen participation Community development -- South Africa -- Case studies Political participation -- South Africa -- Case studies Democracy -- South Africa South Africa -- Politics and government -- 1994- South Africa -- Politics and government -- 21st century
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3292 , http://hdl.handle.net/10962/d1003080
- Description: The Ward Committee System was introduced in South Africa in 2001 as a tool to bring government closer to the people and to enhance participatory democracy. The Makana Municipality adopted the system in 2002. Previous research on local government indicates that these structures have not been effective due to the lack of resources to sustain them. This study was interested in furthering such research, using the Makana Municipality as a case study during which unstructured, in-depth interviews and focus group discussions were conducted with Ward Councillors, Ward Committee Members and Grade 12 learners. The aim of the research was to investigate whether the ward committees did indeed promote the notion of participatory democracy and to what extent grass roots development has been enhanced by this structure of local government. The findings from both the respondents and the observations indicate that, in addition to the lack of resources, the underutilization of the Ward Committee System is a result of the effect of opposing political affiliations within the ward committee system, affiliations that undermine the goal of collaborative decision-making. Whereas the ward committee system is a positive idea, the findings suggest that the government is not supporting these structures by failing to equip the ward committee members with necessary capacities and skills. Therefore, if municipalities are committed to bridging the gap between local government and the community, and are keen to enhance participatory democracy, then capacity building of the ward committees and respect for their role during the decision-making process need to be taken seriously. At present, ward committee members are not influential and active in the decision-making process. In addition, the youth as prospective future ward committee members seemed disillusioned with the notion of participatory democracy, and instead have adopted the mentality that nepotism and corruption, as displayed by those in power, is the only way of governance. This research suggests that the ward committee system, intended to bring government closer to the people, may in fact not only alienate government from the people, but also the people from each other.
- Full Text:
- Date Issued: 2009
- Authors: Stuurman, Sonwabo Happyboy
- Date: 2009
- Subjects: Makana Municipality Local government -- South Africa -- Case studies Local government -- South Africa -- Citizen participation Community development -- South Africa -- Case studies Political participation -- South Africa -- Case studies Democracy -- South Africa South Africa -- Politics and government -- 1994- South Africa -- Politics and government -- 21st century
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3292 , http://hdl.handle.net/10962/d1003080
- Description: The Ward Committee System was introduced in South Africa in 2001 as a tool to bring government closer to the people and to enhance participatory democracy. The Makana Municipality adopted the system in 2002. Previous research on local government indicates that these structures have not been effective due to the lack of resources to sustain them. This study was interested in furthering such research, using the Makana Municipality as a case study during which unstructured, in-depth interviews and focus group discussions were conducted with Ward Councillors, Ward Committee Members and Grade 12 learners. The aim of the research was to investigate whether the ward committees did indeed promote the notion of participatory democracy and to what extent grass roots development has been enhanced by this structure of local government. The findings from both the respondents and the observations indicate that, in addition to the lack of resources, the underutilization of the Ward Committee System is a result of the effect of opposing political affiliations within the ward committee system, affiliations that undermine the goal of collaborative decision-making. Whereas the ward committee system is a positive idea, the findings suggest that the government is not supporting these structures by failing to equip the ward committee members with necessary capacities and skills. Therefore, if municipalities are committed to bridging the gap between local government and the community, and are keen to enhance participatory democracy, then capacity building of the ward committees and respect for their role during the decision-making process need to be taken seriously. At present, ward committee members are not influential and active in the decision-making process. In addition, the youth as prospective future ward committee members seemed disillusioned with the notion of participatory democracy, and instead have adopted the mentality that nepotism and corruption, as displayed by those in power, is the only way of governance. This research suggests that the ward committee system, intended to bring government closer to the people, may in fact not only alienate government from the people, but also the people from each other.
- Full Text:
- Date Issued: 2009
The informal sector : micro-enterprise activities and livelihoods in Makana Municipality, South Africa
- Authors: Mtero, Farai
- Date: 2008
- Subjects: Makana Municipality , Local government -- South Africa , Informal sector (Economics) -- South Africa , Microfinance -- South Africa , Economics -- Sociological aspects , Financial institutions -- Social aspects -- South Africa
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3359 , http://hdl.handle.net/10962/d1007706 , Makana Municipality , Local government -- South Africa , Informal sector (Economics) -- South Africa , Microfinance -- South Africa , Economics -- Sociological aspects , Financial institutions -- Social aspects -- South Africa
- Description: This study examines the nature and characteristics of the informal sector within the Makana municipal area in South Africa. The focus is on the socio-economic characteristics of the informal sector operatives; operational characteristics of the microenterprises that we studied, such as longevity, employment generation, growth potential, and linkages of the informal sector with the formal sector of the economy. Extensive studies on the informal sector have been conducted in many parts of the world relative to South Africa. The key finding in most of these researches is that the informal sector is highly heterogeneous. These studies provide us with the parameters for analysing the nature and characteristics of the informal sector in the Makana Municipality. The results of the thesis show that the majority of people in Makana Municipality join the informal sector as a result of such push factors as unemployment, retrenchment and the need to survive. While there is evidence of lucrative activities amongst the surveyed enterprises, most of the informal sector micro-enterprises are concentrated in the lower segment of the sector where earnings are very low. Results from this study reveal that employment generation (beyond owner-operator) is very limited. The co-existence of a small number of remunerative activities alongside a large proportion of relatively unproductive activities is not only a sign of restricted economic potential but, most importantly, it points to the heterogeneous nature of the informal sector. Precisely, the informal sector encompasses activities which are different in terms of asset holdings, earnings, etc. From the study, it is also evident that the informal sector micro-enterprises play a crucial role in distributing goods produced in the formal sector. Evidence indicates that these micro-enterprises are Iinked to the formal sector. The idea of a 'second economy' devoid of linkages with the 'first economy' is of limited heuristic value. Thus, the 'second economy' is an extension of the first.
- Full Text:
- Date Issued: 2008
- Authors: Mtero, Farai
- Date: 2008
- Subjects: Makana Municipality , Local government -- South Africa , Informal sector (Economics) -- South Africa , Microfinance -- South Africa , Economics -- Sociological aspects , Financial institutions -- Social aspects -- South Africa
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3359 , http://hdl.handle.net/10962/d1007706 , Makana Municipality , Local government -- South Africa , Informal sector (Economics) -- South Africa , Microfinance -- South Africa , Economics -- Sociological aspects , Financial institutions -- Social aspects -- South Africa
- Description: This study examines the nature and characteristics of the informal sector within the Makana municipal area in South Africa. The focus is on the socio-economic characteristics of the informal sector operatives; operational characteristics of the microenterprises that we studied, such as longevity, employment generation, growth potential, and linkages of the informal sector with the formal sector of the economy. Extensive studies on the informal sector have been conducted in many parts of the world relative to South Africa. The key finding in most of these researches is that the informal sector is highly heterogeneous. These studies provide us with the parameters for analysing the nature and characteristics of the informal sector in the Makana Municipality. The results of the thesis show that the majority of people in Makana Municipality join the informal sector as a result of such push factors as unemployment, retrenchment and the need to survive. While there is evidence of lucrative activities amongst the surveyed enterprises, most of the informal sector micro-enterprises are concentrated in the lower segment of the sector where earnings are very low. Results from this study reveal that employment generation (beyond owner-operator) is very limited. The co-existence of a small number of remunerative activities alongside a large proportion of relatively unproductive activities is not only a sign of restricted economic potential but, most importantly, it points to the heterogeneous nature of the informal sector. Precisely, the informal sector encompasses activities which are different in terms of asset holdings, earnings, etc. From the study, it is also evident that the informal sector micro-enterprises play a crucial role in distributing goods produced in the formal sector. Evidence indicates that these micro-enterprises are Iinked to the formal sector. The idea of a 'second economy' devoid of linkages with the 'first economy' is of limited heuristic value. Thus, the 'second economy' is an extension of the first.
- Full Text:
- Date Issued: 2008