An evaluation of "on-line" banking web sites in South Africa to determine essential design criteria
- Authors: Palmer, Lydia
- Date: 2004
- Subjects: Banks and banking -- South Africa Banks and banking -- Customer services -- South Africa Home banking services -- South Africa Electronic funds transfers -- South Africa Web sites -- Design
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:811 , http://hdl.handle.net/10962/d1007667
- Description: The use of the Web to carry out business on the Internet has become a viable option in all business sectors, and Internet banking in South Africa is no exception. The nature of business on the Internet in South Africa and the World is investigated. The extent of Internet banking in South Africa is ascertained and the expectations and perceived problems of online bankers are discussed. The importance of Human Computer Interface and Web Interface Design for successful business is promoted with a discussion of their guidelines and principles. Web Evaluation techniques and Tools are assessed and The "Gartner" Web evaluation tool is selected to evaluate the three bank Web sites. The results of the evaluation indicate that there are several generally well implemented design criteria used by all of the banks while some criteria are not implemented at all. Each bank is discussed individually to identify strong and weak features of their Web site design. Essential aspects of Web design have been proposed for inclusion during the design of "online" Banking Web sites.
- Full Text:
- Date Issued: 2004
- Authors: Palmer, Lydia
- Date: 2004
- Subjects: Banks and banking -- South Africa Banks and banking -- Customer services -- South Africa Home banking services -- South Africa Electronic funds transfers -- South Africa Web sites -- Design
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:811 , http://hdl.handle.net/10962/d1007667
- Description: The use of the Web to carry out business on the Internet has become a viable option in all business sectors, and Internet banking in South Africa is no exception. The nature of business on the Internet in South Africa and the World is investigated. The extent of Internet banking in South Africa is ascertained and the expectations and perceived problems of online bankers are discussed. The importance of Human Computer Interface and Web Interface Design for successful business is promoted with a discussion of their guidelines and principles. Web Evaluation techniques and Tools are assessed and The "Gartner" Web evaluation tool is selected to evaluate the three bank Web sites. The results of the evaluation indicate that there are several generally well implemented design criteria used by all of the banks while some criteria are not implemented at all. Each bank is discussed individually to identify strong and weak features of their Web site design. Essential aspects of Web design have been proposed for inclusion during the design of "online" Banking Web sites.
- Full Text:
- Date Issued: 2004
Design of a performance evaluation tool for multimedia databases with special reference to Oracle
- Authors: Stakemire, Tonia
- Date: 2004
- Subjects: Oracle (Computer file) , Application software -- Evaluation , Database management -- Evaluation
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4705 , http://hdl.handle.net/10962/d1015975
- Description: Increased production and use of multimedia data has led to the development of a more advanced Database Management System (DBMS), like an Object Relational Database Management System (ORDBMS). These advanced databases are necessitated by the complexity in structure and the functionality required by multimedia data. Unfortunately, no suitable benchmarks exist with which to test the performance of databases when handling multimedia data. This thesis describes the design of a benchmark to measure the performance of basic functionality found in multimedia databases. The benchmark, called MORD (Multimedia Object Relational Databases), targets Oracle, a well known commercial Object Relational Database Management System (ORDBMS) that can handle multimedia data. Although MORD targets Oracle, it can easily be applied to other Multimedia Database Management System (MMDBMS) as a result of a design that stressed its portability, and simplicity. MORD consists of a database schema, test data, and code to simulate representative queries on multimedia databases. A number of experiments are described that validate MORD and ensure its correct design and that its objectives are met. A by-product of these experiments is an initial understanding of the performance of multimedia databases. The experiments show that with multimedia data the buffer cache should be at least large enough to hold the largest dataset, a bigger block size improves the performance, and turning off logging and caching for bulk loading improves the performance. MORD can be used to compare different ORDBMS or to assist in the configuration of a specific database.
- Full Text:
- Date Issued: 2004
- Authors: Stakemire, Tonia
- Date: 2004
- Subjects: Oracle (Computer file) , Application software -- Evaluation , Database management -- Evaluation
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4705 , http://hdl.handle.net/10962/d1015975
- Description: Increased production and use of multimedia data has led to the development of a more advanced Database Management System (DBMS), like an Object Relational Database Management System (ORDBMS). These advanced databases are necessitated by the complexity in structure and the functionality required by multimedia data. Unfortunately, no suitable benchmarks exist with which to test the performance of databases when handling multimedia data. This thesis describes the design of a benchmark to measure the performance of basic functionality found in multimedia databases. The benchmark, called MORD (Multimedia Object Relational Databases), targets Oracle, a well known commercial Object Relational Database Management System (ORDBMS) that can handle multimedia data. Although MORD targets Oracle, it can easily be applied to other Multimedia Database Management System (MMDBMS) as a result of a design that stressed its portability, and simplicity. MORD consists of a database schema, test data, and code to simulate representative queries on multimedia databases. A number of experiments are described that validate MORD and ensure its correct design and that its objectives are met. A by-product of these experiments is an initial understanding of the performance of multimedia databases. The experiments show that with multimedia data the buffer cache should be at least large enough to hold the largest dataset, a bigger block size improves the performance, and turning off logging and caching for bulk loading improves the performance. MORD can be used to compare different ORDBMS or to assist in the configuration of a specific database.
- Full Text:
- Date Issued: 2004
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