Factors contributing to stress and coping strategies used by police officers in the Eastern Cape (EC) Province
- Sofuthe, Thuliwe Nontsikelelo
- Authors: Sofuthe, Thuliwe Nontsikelelo
- Date: 2024-04
- Subjects: Job stress , Stress (Psychology) , Burn out (Psychology) , Stress management Police -- Job stress Police -- South Africa -- Eastern Cape
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/65434 , vital:74147
- Description: Police officers work under demanding circumstances that could cause stress. Isolating factors that contribute to stress and identifying coping strategies used to deal with stress, could inform interventions and inform management practices. The purpose of the study was to determine factors causing stress among police officers in the Eastern Cape Province, and the coping strategies used. Study motivation: Police officers are faced with significant challenges as they fulfill their duty to prevent, investigate and combat crime. The study was necessary due to environmental, organizational, and role pressures experienced by police officers. A positivistic paradigm was adopted, and a quantitative research approach was chosen for this study. A survey in the form of a questionnaire was conducted among members of the South African Police Service in various clusters in the province, who were performing operational duties. A statistical investigation was conducted to examine the relationships between factors using correlation analysis. A lack of management support was ranked as the most prominent factor contributing to stress, followed by job design, training (a lack of), and work-life issues. The results revealed moderate to strong positive and significant correlations between the factors contributing to stress, namely job demand, training, management support, and work/life. A practical link between coping strategies and stress factors could not be established. All the coping strategies were positively and significantly correlated. Managerial implications and practicality: Direct managers of police officers should demonstrate more care for police officers and give them recognition. Efforts should be taken to reduce the impact of job demand and career development conversations with police officers are required as part of performance management. Police officers should be encouraged to continue using positive coping strategies. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2024
- Full Text:
- Date Issued: 2024-04
- Authors: Sofuthe, Thuliwe Nontsikelelo
- Date: 2024-04
- Subjects: Job stress , Stress (Psychology) , Burn out (Psychology) , Stress management Police -- Job stress Police -- South Africa -- Eastern Cape
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/65434 , vital:74147
- Description: Police officers work under demanding circumstances that could cause stress. Isolating factors that contribute to stress and identifying coping strategies used to deal with stress, could inform interventions and inform management practices. The purpose of the study was to determine factors causing stress among police officers in the Eastern Cape Province, and the coping strategies used. Study motivation: Police officers are faced with significant challenges as they fulfill their duty to prevent, investigate and combat crime. The study was necessary due to environmental, organizational, and role pressures experienced by police officers. A positivistic paradigm was adopted, and a quantitative research approach was chosen for this study. A survey in the form of a questionnaire was conducted among members of the South African Police Service in various clusters in the province, who were performing operational duties. A statistical investigation was conducted to examine the relationships between factors using correlation analysis. A lack of management support was ranked as the most prominent factor contributing to stress, followed by job design, training (a lack of), and work-life issues. The results revealed moderate to strong positive and significant correlations between the factors contributing to stress, namely job demand, training, management support, and work/life. A practical link between coping strategies and stress factors could not be established. All the coping strategies were positively and significantly correlated. Managerial implications and practicality: Direct managers of police officers should demonstrate more care for police officers and give them recognition. Efforts should be taken to reduce the impact of job demand and career development conversations with police officers are required as part of performance management. Police officers should be encouraged to continue using positive coping strategies. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2024
- Full Text:
- Date Issued: 2024-04
Job stress, burnout and coping strategies of South African police officers
- Authors: Myendeki, Akhona Nangamso
- Date: 2008
- Subjects: Burn out (Psychology) , Stress management , Police -- South Africa , Police -- Job stress , Stress (Psychology) , Job stress
- Language: English
- Type: Thesis , Masters , M Soc Sc (C Psy)
- Identifier: vital:11859 , http://hdl.handle.net/10353/136 , Burn out (Psychology) , Stress management , Police -- South Africa , Police -- Job stress , Stress (Psychology) , Job stress
- Description: The aim of this study was to determine whether coping strategies of police officers help moderate the outcome of burnout resulting from job stress. The nature of the job demands of police officers is such that they may experience high levels of stress. A convenience sample (N = 89: n Males = 58; n Female = 29) of police officers in police stations in the Eastern Cape was surveyed. The Maslach Burnout Inventory – General Survey, Police Stress Inventory and COPE questionnaire were administered. Results for all the participants indicate that when the occupational stressor Lack of Resources occurs police officers implement Avoidance Coping (COPE) as a strategy, which leads to the experience of Exhaustion. Results also indicate that police officers use Active Coping, Cognitive Coping and Turning to Religion as means of moderating the stress-burnout relationship. Results also show that the coping strategy Avoidance Coping, used by male officers lead to Cynicism. When female police officers experience Job Demands and a Lack of Resources they make use of Seeking Emotional Support as a coping strategy. Male police officers were shown to make use of Active Coping as a strategy to regulate the stress-burnout relationship while female police officers implemented Active Coping and Turning to Religion to act as a buffer between job stress and burnout.
- Full Text:
- Date Issued: 2008
- Authors: Myendeki, Akhona Nangamso
- Date: 2008
- Subjects: Burn out (Psychology) , Stress management , Police -- South Africa , Police -- Job stress , Stress (Psychology) , Job stress
- Language: English
- Type: Thesis , Masters , M Soc Sc (C Psy)
- Identifier: vital:11859 , http://hdl.handle.net/10353/136 , Burn out (Psychology) , Stress management , Police -- South Africa , Police -- Job stress , Stress (Psychology) , Job stress
- Description: The aim of this study was to determine whether coping strategies of police officers help moderate the outcome of burnout resulting from job stress. The nature of the job demands of police officers is such that they may experience high levels of stress. A convenience sample (N = 89: n Males = 58; n Female = 29) of police officers in police stations in the Eastern Cape was surveyed. The Maslach Burnout Inventory – General Survey, Police Stress Inventory and COPE questionnaire were administered. Results for all the participants indicate that when the occupational stressor Lack of Resources occurs police officers implement Avoidance Coping (COPE) as a strategy, which leads to the experience of Exhaustion. Results also indicate that police officers use Active Coping, Cognitive Coping and Turning to Religion as means of moderating the stress-burnout relationship. Results also show that the coping strategy Avoidance Coping, used by male officers lead to Cynicism. When female police officers experience Job Demands and a Lack of Resources they make use of Seeking Emotional Support as a coping strategy. Male police officers were shown to make use of Active Coping as a strategy to regulate the stress-burnout relationship while female police officers implemented Active Coping and Turning to Religion to act as a buffer between job stress and burnout.
- Full Text:
- Date Issued: 2008
Indigenous trauma volunteers: survivors with a mission
- Authors: Moultrie, Alison
- Date: 2004
- Subjects: Volunteers -- Job stress , Volunteer workers in community development -- Job stress , Stress (Psychology) , Psychic trauma , Burn out (Psychology)
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3027 , http://hdl.handle.net/10962/d1002536 , Volunteers -- Job stress , Volunteer workers in community development -- Job stress , Stress (Psychology) , Psychic trauma , Burn out (Psychology)
- Description: There is a growing body of literature on the risk for secondary trauma amongst professional trauma workers. Nonetheless, there is scant published literature on the impact of trauma work on volunteers; particularly when such volunteers are indigenous to the highly traumatized communities which they serve. The study examined a group of parents (N=16) who volunteered in a school-based trauma support project in an impoverished, gang-ridden South African urban community in which they themselves reside. Aims were to 1) Explore the psychological impact of indigenous trauma volunteerism; 2) Explore volunteers’ perceptions of costs and benefits of volunteerism. Data collection was chiefly qualitative, using focus group and individual interviews. The Professional Quality of Life: Compassion Satisfaction and Fatigue Subscales (Stamm, 2002) were administered in order to determine risk for burnout, risk for compassion fatigue and potential for compassion satisfaction. The Stressful Life Experiences Screening Short Form (Stamm, 1997) was administered in order to gather descriptive information regarding personal trauma histories. Project documentation was reviewed. Analysis and interpretation of qualitative data involved a combination of both etic (theory-based) and emic (data and context-based) techniques. The volunteers’ experiences were co-constructed in interaction with three settings: 1) Experiences of training and supervision were affirming and empowering; 2) Experiences of the school context were mediated by the degree of access and integration into the school environment; 3) Experiences of the community context were mediated by the dynamics of identification, role fluidity and inter-setting negotiation. The primary cost of involvement was distress relating to limitations on capacity to help fellow community members with whom they strongly identified, and whom they felt intrapsychically, interpersonally and socially pressured to assist. These limitations included limited client resources, limited personal resources, limited occupational resources and limited systemic resources. Other sources of distress included context-related boundary management difficulties, institutional (school-related) stressors, difficulties in persuading children to disclose abuse and material costs of volunteering. Coping was facilitated by empowering training, supervision, peer support, and self-care practices. Benefits included acquisition of psychological, interpersonal and occupational skills, improved personal relationships, social support, validation, personal healing and role satisfaction.
- Full Text:
- Date Issued: 2004
- Authors: Moultrie, Alison
- Date: 2004
- Subjects: Volunteers -- Job stress , Volunteer workers in community development -- Job stress , Stress (Psychology) , Psychic trauma , Burn out (Psychology)
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3027 , http://hdl.handle.net/10962/d1002536 , Volunteers -- Job stress , Volunteer workers in community development -- Job stress , Stress (Psychology) , Psychic trauma , Burn out (Psychology)
- Description: There is a growing body of literature on the risk for secondary trauma amongst professional trauma workers. Nonetheless, there is scant published literature on the impact of trauma work on volunteers; particularly when such volunteers are indigenous to the highly traumatized communities which they serve. The study examined a group of parents (N=16) who volunteered in a school-based trauma support project in an impoverished, gang-ridden South African urban community in which they themselves reside. Aims were to 1) Explore the psychological impact of indigenous trauma volunteerism; 2) Explore volunteers’ perceptions of costs and benefits of volunteerism. Data collection was chiefly qualitative, using focus group and individual interviews. The Professional Quality of Life: Compassion Satisfaction and Fatigue Subscales (Stamm, 2002) were administered in order to determine risk for burnout, risk for compassion fatigue and potential for compassion satisfaction. The Stressful Life Experiences Screening Short Form (Stamm, 1997) was administered in order to gather descriptive information regarding personal trauma histories. Project documentation was reviewed. Analysis and interpretation of qualitative data involved a combination of both etic (theory-based) and emic (data and context-based) techniques. The volunteers’ experiences were co-constructed in interaction with three settings: 1) Experiences of training and supervision were affirming and empowering; 2) Experiences of the school context were mediated by the degree of access and integration into the school environment; 3) Experiences of the community context were mediated by the dynamics of identification, role fluidity and inter-setting negotiation. The primary cost of involvement was distress relating to limitations on capacity to help fellow community members with whom they strongly identified, and whom they felt intrapsychically, interpersonally and socially pressured to assist. These limitations included limited client resources, limited personal resources, limited occupational resources and limited systemic resources. Other sources of distress included context-related boundary management difficulties, institutional (school-related) stressors, difficulties in persuading children to disclose abuse and material costs of volunteering. Coping was facilitated by empowering training, supervision, peer support, and self-care practices. Benefits included acquisition of psychological, interpersonal and occupational skills, improved personal relationships, social support, validation, personal healing and role satisfaction.
- Full Text:
- Date Issued: 2004
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