The effects of disruptive innovation on MTN telecommunication strategy in Africa
- Authors: Mokhesi, Moroke
- Date: 2019
- Subjects: Information technology -- Economic aspects , Telecommunication -- Economic aspects Telecommunication -- South Africa Strategic planning -- South Africa Internet of things
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/42041 , vital:36620
- Description: The purpose of this research study was to investigate the effects of disruptive innovation on MTN telecommunication strategy in Africa. The goal of this research study was to investigate the effects of disruptive innovation on MTN telecommunication strategy in Africa. Five independent variables were identified and tested as to identify the effects/ impact they have on the MTN telecommunication strategy. The research report began with an in-depth literature review on the concept of disruptive innovation and the variables and Internet of things, Cloud Technology, Blockchain, Mobile Money Cashless Society and Big Data. The literature review also provides an overview of the status of the telecommunication industry in Africa, the pace of change and the challenges network operators are facing due to the innovations. This is followed by qualitative explanatory case study research design through in-depth interviews. The research provides valuable insights on recommendations to MTN management on the effects on disruptive innovation on their strategy. This research study provides a useful insight on the effects of disruptive innovation with a telecommunication context in Africa. It also highlights the key disruptive technologies that are at the forefront the current innovation wave. The study is limited to MTN and does not incorporate other multinational network operators who have established networks on the African continent. The research effort looks at the positive and negative effects of disruptive innovation on MTN strategy and make recommendations on how MTN can overcome, minimise or reduce the identified effects on the strategy.
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- Date Issued: 2019
Factors impacting Tablet PC usage in low-income communities
- Authors: Meiring, Natalie
- Date: 2014
- Subjects: Information technology -- Economic aspects , Information technology -- Social aspects
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/4642 , vital:20625
- Description: The purpose of this research was to identify factors that impact on tablet PC usage in low-income communities. In order to determine and identify these factors a main research question and sub-research questions were formulated. The primary research question of this study was "What factors impact on tablet PC usage in low-income communities?" This main research question was answered by creating three sub-research questions followed by triangulating the results from these questions. The first sub-research question was aimed at determining whether prior exposure to touch screen technology impacts the user experience. In order to reach this objective an extensive literature review was conducted on the tablet PC landscape in South Africa. This literature review, coupled with the case study helped answer this first research question. The second sub-research question was concerned with determining whether existing user experience guidelines are relevant to South African users. A thorough literature review was conducted on user experience guidelines and related studies. This literature review, together with the results from the case study helped answer this second research question. The third sub-research question involved identifying specific factors which help improve the user experience of tablet PC users in a specific context. This research question was addressed in the case study. Each sub-research question provided results which were analysed in order to answer the main research question. The factors which impact on tablet PC usage were thus identified and recommendations were proposed.
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- Date Issued: 2014
An investigation of a framework to evaluate computer supported collaborative work
- Authors: Beauvais, Erik Alexander Maoui
- Date: 1999
- Subjects: Computer networks , Teams in the workplace -- Data processing , Technology -- Data processing , Information technology -- Economic aspects
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:1135 , http://hdl.handle.net/10962/d1002763 , Computer networks , Teams in the workplace -- Data processing , Technology -- Data processing , Information technology -- Economic aspects
- Description: Rapidly changing technology constantly modifies the way in which tasks are conceived and executed. Furthermore, leading organisations also encourage the use of new technology to support and establish innovative ways of doing business. For example, technology has helped to drive the globalization and tighter integration of world markets. This has facilitated, and even necessitated, business organisations to compete for work across national borders. For geographically dispersed organisations, collaboration has become critical. But this has presented time and space work complexities. Communication and collaboration technologies, for example, are needed to support such emerging co-operative business practices. The short development cycle of technology, communication and collaborative technologies included, leaves little time for testing and less for understanding the impact of new technology. To compound the problem, no established formulae exist for matching technology with work: over-investment is a waste of resources, while under-investment could lead to work failure. This research proposes a framework to assist organisations in selecting the appropriate level of technology with the work required. In this study, the methodology developed by the Evaluation Working Group, the DARPA Intelligent Collaboration and Visualization program is extended, and a matrix framework is constructed which compares the success of generic work tasks against a range of technology resources. The framework is tested using a low resource configuration, with selected work task types generally found in software development. (The Joint Application Development (JAD) methodology for software development is used as the contextual basis of the experiment.) All activities are evaluated according to selected measure components of success. A collection of research methods known as ethnography is used to examine and test the framework. Methods employed include questionnaires, interviews, interaction analysis and ethnomethodology. The results indicate that even at a low resource level, given selected criteria, collaborative technology successfully supports certain collaborative work activities. Findings also indicate that softer people issues require much more attention in order for technology to support natural collaborative work. Finally, user defined parameter testing has indicated that the framework functions as expected and designed.
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- Date Issued: 1999