List of Titles

Contract compliance in procuring and disposing entities (PDES) in state departments in Uganda: subtitle if needed. If no subtitle follow instructions in manual

- Babirye, Hamidah

Authors: Babirye, Hamidah
Date: 2021-04
Subjects: Communication , Records -- Management , Public contracts -- Uganda
Language: English
Type: Doctoral theses , text
Identifier: http://hdl.handle.net/10948/50933 , vital:43173
Description: Contract compliance has continuously played a vital role in the development of nations globally. It is important, because it enhances the efficiency and success of projects; ensures value for money; mitigates risks and saves a considerable amount of time and resources. Despite its importance, projects continue to fail due to poor communication, untimely deliveries, poor quality deliveries and the lack of a suitable compliance environment. This study helped to address the aforementioned challenges by creating an enabling environment for contract compliance in procuring and disposing entities (PDEs) in state departments in Uganda. The purpose of this study was to determine the enabling factors necessary for contract compliance and how it can be effectively used to assist PDEs in the Ugandan context. This purpose was achieved through a qualitative research approach that provided insights into the need for contract compliance among PDEs and the perceptions thereof; the contract compliance processes; challenges associated with contract compliance and the factors to be considered when creating an enabling environment for contract compliance. Data was gathered from telephonic interviews with twenty one participants and focus group discussions via the Zoom online platform with eight participants, bringing the total number of participants to twenty nine. Participants included auditors, accounting officers, heads of finance departments, heads of procurement departments and procurement officers. Data was collected using an interview guide and analysed by means of content and thematic analyses. A conceptual framework for creating a suitable environment for contract compliance in PDEs was developed. Findings indicate that the critical factors for creating an enabling environment include: communication; reporting; records management; institutional structure; compliance checks; enforcement; a legal and regulatory framework; and evaluation. Other factors include: stakeholder involvement; contract management; funding; openness; ethical orientation; and capacity building. The proposed conceptual framework serves as a valuable resource for researchers and practitioners, especially those involved in public procurement. , Thesis (DPhil) -- Faculty of Business and Economic Sciences, Business Management, 2021
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Date Issued: 2021-04

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Factors Affecting Archives and Records Management in The City of Johannesburg Municipality

- Vula, Malusi

Authors: Vula, Malusi
Date: 2020
Subjects: Records -- Management
Language: English
Type: Thesis , Masters , MSoc. Sci (Library and Information Science)
Identifier: http://hdl.handle.net/10353/18314 , vital:42251
Description: This study sought to evaluate the factors that affect the development of archives in the City of Johannesburg Municipality. The use of old records management strategies is posing serious challenges in most African countries and it is affecting the development of archives and records. Literature shows that most municipalities in Southern African countries have not adapted advance records management strategies like Integrated records management and Cloud systems for the realization of benefits of effectiveness and efficiency in records management. The history of Johannesburg municipality and the significance of records management in terms of leveraging effective service delivery raised critical concerns over the development of archives and records management. Proper management of records is the foundation of any government needs to provide services, to fulfil its obligation of accountability towards its citizens and protect their rights. According to the continuum model, the archivists and records managers need to be involved together with information systems designers in the creation of records keeping systems. The records continuum model emphasizes advanced records management strategies and systems in order to ensure the systematic preservation, retrieval and disposal of records. As the records management systems shift from the narrow physical records management as well as imaging into the broader electronic records world there is need for the municipality to embrace more advanced records management strategies like Outsource/Cloud service and integrated records management systems. In order to get a deeper understanding of the factors that affect the development of archives and records management; this study combined both qualitative and quantitative methodologies. The census method was used to select all the 80 members of the records management department in the metropolitan municipality. An in-depth interview schedule was conducted with 4 records managers in order to collect qualitative data. Questionnaires were distributed to 76 personnel in the records management department. Without an operational and effective policy in the department of records, there is no vanguard against unlawful records and archives access and corruption, which is affecting archives development and records management in the long run. The study established although email backups and archiving of files are important strategies, more effective and modern strategies like Integrated Records Management system across the entire organization and the cloud system have not been put in place. This is attributed to the lack of funding and IT expertise. The study concluded that that although training and skills development programs are being ii implemented, skills transfer is not fully taking place due to lack of; equipment, time, managerial support and post-training interventions as well monitoring and evaluation systems. The study recommends an integrated records management system, operationalization of the records management system, effective skills transfer programs, the competency-based model.
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Date Issued: 2020

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Archives and Records Management Programmes in selected Universities in South Africa: A Study of University of Fort Hare and Rhodes University

- Somniso, Zoleka

Authors: Somniso, Zoleka
Date: 2019
Subjects: Records -- Management
Language: English
Type: Thesis , Masters , MSoc. Sci (Library and information science)
Identifier: http://hdl.handle.net/10353/18280 , vital:42248
Description: The study investigates the Archives and Records Management Programmes (ARMP) in the University of Fort Hare (UFH) and Rhodes University (RU). The task of managing huge quantities of records and archives material is not an easy task when people have to use limited resources. The Research Objectives of the this study was to find out types of records created, received and maintained by university archives and records management programmes at University of Fort Hare and Rhodes University.  Establish the available infrastructure for ARMP at the UFH and RU.  Find out the legislative and regulatory frameworks that govern the ARMP at the UFH and RU.  Identify challenges if there are any facing ARMP at the UFH and Rhodes University. Interviews and questionnaires were two research instruments used in this study to collect data; additional data was collected by reading relevant documents gathered on both institutions and on their website. In this study, the sample was 26 respondents from both universities. The study dealt with administrative staff who deal with records management: Records managers/Officers and Archivists at both institutions. viii Data collected was coded and analysed using Statistical Package for Social Sciences (SPSS) and the findings were presented using pie chart , graphs. The triangulation approaches involves using more than one method to collect data and it is a way of assuring the validity of research with variety of methods to collect data. Findings revealed that respondents were unaware of ARMP in the university. And also some of the findings were the infrastructural needs such as the Lack of records storage, space, Records Preservation facilities (RH, Light), Personnel Training and Development. The challenges facing ARMP in universities includes: a lack of programmes to manage records and archives material, absence of policy that regulates archives and records keeping in the universities understudy, the existing infrastructure at hand cannot meet the requirements for regulatory framework on records and archives management. Based on these challenges mentioned above, the study recommended that both institutions should improve their infrastructure as to be able to preserve the archival material. Training and retraining of staff among others should include use of technology, filing, records creation, maintenance and disposition
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Date Issued: 2019

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Records management at Albany Museum, Grahamstown, Eastern Cape Province, South Africa

- Obileke , Ugonna Christiana

Authors: Obileke , Ugonna Christiana
Date: 2019
Subjects: Records -- Management
Language: English
Type: Thesis , Masters , M.LIS
Identifier: http://hdl.handle.net/10353/17663 , vital:41133
Description: This study is about records management at the Albany Museum in Grahamstown, in the Eastern Cape Province of South Africa. The objectives of the study were to find out the extent to which records management is practised; to find out what records management programme exist; to find out the infrastructure available for records management; and to identify the challenges, if any, facing records management in Albany Museum. The records life cycle and the records continuum formed the theoretical framework. The study adopted qualitative and quantitative research approaches. The state accountant, senior administrator, fossil excavator, receptionist and the postgraduate researcher formed the sample of the study. Quantitative data were coded and analysed using Microsoft Office Excel 2013 while the qualitative data were analysed using thematic analysis. The major findings showed that records management Albany Museum is very weak, which makes it difficult for the museum to derive or benefit from effective records management as well as experiencing delays in decision-making, loss and misplacement of records. Also, it was revealed that there was no personnel responsible for the records management. The study recommended for recruitment of personnel for records management in the museum to improve on records management as well as the development of a functioning records management program
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Date Issued: 2019

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Records management practices at the Victoria hospital, Raymond Mhlaba Municipality, Eastern Cape Province

- Sosibo, Bongeka

Authors: Sosibo, Bongeka
Date: 2019
Subjects: Records -- Management
Language: English
Type: Thesis , Masters , M.LIS
Identifier: http://hdl.handle.net/10353/17706 , vital:41138
Description: Records management is vital in organizations as it enables efficiency and transparency of administrative functions in organizations. Victoria Hospital (VH), under the Raymond Mhlaba municipality, in Alice, in the Eastern Cape was chosen as the case study. The main purpose of this study was to investigate the extent of records management practices in this public hospital. The study’s objectives centred on examining the type of records generated at VH, determine some of the activities used in their management and assess the current processes and means that are used to make these records available. Both paper and electronic records were the focus of this study and as such the records lifecycle and the records continuum were thus integrated to inform the theoretical basis for this study. The researcher combined both quantitative and qualitative research methods in an attempt to increase the validity and reliability of the data gathered. This triangulation of methods facilitated thoroughness and eliminated biases and weaknesses in as far as methodology is concerned. The study used the survey research method to determine the status of records management at the Victoria Hospital. The findings showed that the type of records generated at the Victoria hospital include patient, personnel and administrative records. The results of the study revealed that policy issues, lack of infrastructure and irregularity of training, absence of a qualified records manager were identified by the respondents as some of the challenges faced by the VPH in order to effectively executive records management practices in their organization. A number of recommendations were put forward and a few will be highlighted here. Hospitals should consider providing relevant formal training or courses for at least more than 75% officials earmarked for or engaged in the implementation of e-health and erecords. Victoria hospital should consider hiring more qualified records managers and registry staff. Records management training should take place at least twice a year so that staff is kept motivated. Top management must ensure that they support records management in terms of finance including the ensuing challenges.
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Date Issued: 2019

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Records Management Programmes at the Walter Sisulu University, in South Africa: Case Study of Nelson Mandela Drive Campus

- Giba, Nozipho

Authors: Giba, Nozipho
Date: 2019
Subjects: Records -- Management
Language: English
Type: Thesis , Masters , M.LIS
Identifier: http://hdl.handle.net/10353/17575 , vital:41098
Description: The main aim of this study was to investigate the status of records management programme at Walter Sisulu University (WSU) using the Nelson Mandela Drive Site of Mthatha Campus. In carrying out this study, four research objectives with thirtyseven (37) research questions were posed. Purposive Sampling was employed to sample 30 Administrative support staff. The instruments used for data collection were questionnaire and face to face interview. Twenty-nine (29) questionnaires out of the thirty (30) returned completed and five senior managers were interviewed face to face. Descriptive statistic was used to analyse the research questions on the questionnaire and thematic approach was used for analysing the response from the interviews. The major findings of the study revealed WSU fell below the requirements in terms of records management programme on maintaining records that document its business activities. Inadequate infrastructure, inadequacy regarding the desirable control of WSU records at each stage as required by the records life cycle framework was also found to be inadequate and limited knowledge of legal requirements regarding records management. Based on these findings, the following recommendations were made. Effort should be made to implement a Centralised control of Decentralised Registry System (Integrated Registry System), provision of training of staff, as well as proper infrastructural facilities.
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Date Issued: 2019

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Records management by the Wesley community small-scale farmers in the Ngqushwa Municipality of the Eastern Cape

- Ncanywa, Ziyanda https://orcid.org/0000-0001-5075-7448

Authors: Ncanywa, Ziyanda https://orcid.org/0000-0001-5075-7448
Date: 2018-05
Subjects: Records -- Management , Farms, Small
Language: English
Type: Master's theses , text
Identifier: http://hdl.handle.net/10353/25305 , vital:64142
Description: The study sought to investigate records management programmes by small-scale farmers, focussing on small-scale farmers in Wesley Community in Eastern Cape South Africa. The objectives of the study were to: Determine the types of records kept by small-scale farmers in Wesley Community; Assess records the records management practices used by small-scale farmers in Wesley Community; Find out the benefits of managing farm records by small-scale farmers in Wesley Community; and Identify the constraints small-scale farmers in Wesley Community encounter in the management of their farm records. This study adopted both qualitative and quantitative research approaches. The researcher followed a methodological path that began with a thorough literature review and a careful and thoughtful posing of research questions and objectives. A sample of Wesley Community small-scale farmers was chosen using both convenience and snowball sampling where available and willing farmers were interviewed using questionnaires and in-depth interviews. Collected data were analysed using Microsoft Excel 2010. The study found that an encouraging number of small-scale farmers keep records. The records kept by small-scale farmers, however, some of them are not organised or being kept in a systematic way. Small-scale farmers do find record keeping very beneficial and are interested in keeping more records. Illiteracy and low self-esteem proved to be constraints when it comes to small-scale farmers’ records keeping and management. It was concluded that small-scale farmers do keep records. The manner in which the records are kept is mostly systematic. There a benefits of keeping records for farmers even though small-scale farmers face a few constrains when it comes to record keeping. From the findings it is recommended that: the government offer basic education classes for small-scale farmers, records management awards to motivate small-scale farmers and records management training for small-scale farmers. , Thesis (MLIS) -- Faculty of Social Sciences and Humanities, 2018
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Date Issued: 2018-05

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Investigation into the state of digital records management in the provincial government of Eastern Cape: a case study of the office of the premier

- Munetsi, Ndakasharwa

Authors: Munetsi, Ndakasharwa
Date: 2011
Subjects: Records -- Management , Information resources management -- South Africa -- Eastern Cape , Electronic records -- Management , Electronic records -- Law and legislation -- South Africa -- Eastern Cape
Language: English
Type: Thesis , Masters , M Bibl
Identifier: vital:11571 , http://hdl.handle.net/10353/496 , Records -- Management , Information resources management -- South Africa -- Eastern Cape , Electronic records -- Management , Electronic records -- Law and legislation -- South Africa -- Eastern Cape
Description: The study sought to investigate the viability of digital records management in the Office of the Premier (OTP) in the Eastern Cape Province. The objectives of the study were to establish the current status of digital records management in the OTP, determine the compliance with the legal framework, identify the requisite infrastructure for digital records management (DRM), describe the security and preservation measures for DRM, and the challenges of managing digital records. Purposive sampling was used to select 40 participants. A questionnaire was used to collect data. The study revealed that the OTP has taken a number of initiatives aimed at establishing records management practices. However, the study found that the OTP is faced with a number of challenges in trying to use the Electronic Document and Records Management System (EDRMS). The majority of the employees did not have any qualification in records management. This lack of skills and competencies affects the implementation of the new system. The findings of the study showed that most of the employees were resisting using the new system because they were not comfortable with it. The study recommends that the department should encourage its staff to get training to be knowledgeable in the use of EDRMS which generates records; the staff should work closer with the consultancy in order to gain skills and knowledge to facilitate the change process, and the security and preservation of digital records should be enhanced.
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Date Issued: 2011

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