Registered Nurse’s experiences of trust in the workplace in Eastern Cape public hospitals
- Holland, Ashley Simone Anderson
- Authors: Holland, Ashley Simone Anderson
- Date: 2020
- Subjects: Public health nurses -- South Africa -- Eastern Cape , Trust -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/49854 , vital:41809
- Description: Trust is fundamental to building and maintaining positive relationships and leads to favourable outcomes for teams and organisations. Research focusing on trust has gained popularity in recent years as researchers seek to gain an understanding and insight into this concept. The importance of examining trust from both perspectives of the organisational dyad (employer-employee) is emphasised, yet much of the research focuses on the employer’s perspective. The researcher identified a gap in trust literature pertaining to the nursing work environment and sought to examine this phenomenon from the employees’ perspective, with an emphasis on both horizontal and vertical trust relationships. Therefore, the aim of the study was to explore and describe trust experiences of registered nurses working in general wards in public hospitals of the Nelson Mandela Bay Health District (NMBHD). The study employed a qualitative, phenomenological design and was exploratory and descriptive in nature to gain insight into and depict the lived experiences of trust between participants and their peers and between participants and their superiors and subordinates. Sampling was purposive, and 14 individual, semi-structured, face-to-face interviews were conducted so that participants could describe their experiences of the phenomenon under investigation in their own words. The data was analysed using Renata Tesch’s data coding and analysis technique.
- Full Text:
- Date Issued: 2020
- Authors: Holland, Ashley Simone Anderson
- Date: 2020
- Subjects: Public health nurses -- South Africa -- Eastern Cape , Trust -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/49854 , vital:41809
- Description: Trust is fundamental to building and maintaining positive relationships and leads to favourable outcomes for teams and organisations. Research focusing on trust has gained popularity in recent years as researchers seek to gain an understanding and insight into this concept. The importance of examining trust from both perspectives of the organisational dyad (employer-employee) is emphasised, yet much of the research focuses on the employer’s perspective. The researcher identified a gap in trust literature pertaining to the nursing work environment and sought to examine this phenomenon from the employees’ perspective, with an emphasis on both horizontal and vertical trust relationships. Therefore, the aim of the study was to explore and describe trust experiences of registered nurses working in general wards in public hospitals of the Nelson Mandela Bay Health District (NMBHD). The study employed a qualitative, phenomenological design and was exploratory and descriptive in nature to gain insight into and depict the lived experiences of trust between participants and their peers and between participants and their superiors and subordinates. Sampling was purposive, and 14 individual, semi-structured, face-to-face interviews were conducted so that participants could describe their experiences of the phenomenon under investigation in their own words. The data was analysed using Renata Tesch’s data coding and analysis technique.
- Full Text:
- Date Issued: 2020
Impact of information and communication technology (ICT) on trust and information sharing in South African automotive supply chains
- Authors: Goche, Chiedza
- Date: 2012
- Subjects: Business logistics -- South Africa , Automobile industry and trade -- South Africa , Interorganizational relations -- South Africa , Trust -- South Africa , Information technology -- South Africa , Prisoner's dilemma game
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: http://hdl.handle.net/10353/668 , vital:26486 , Business logistics -- South Africa , Automobile industry and trade -- South Africa , Interorganizational relations -- South Africa , Trust -- South Africa , Information technology -- South Africa , Prisoner's dilemma game
- Description: The Internet has made a considerable impact on how business is conducted. Empowered by technology consumers are using the Internet as a tool to communicate and transact online. E-commerce (electronic commerce) presents opportunities for business to gain a competitive advantage, however it also posses certain challenges. Small and Medium Hospitality Enterprises (SMHEs) sector within the tourism industry, is one of the sectors which stands to benefit from using the Internet for business. Researchers agree that the contribution made by the tourism sector in developing economies is substantial. However, SMHEs are noted for their failure to derive optimal benefits from using the Internet for business to improve their competitiveness. This study which seeks to develop a model for use by SMHEs as a guide when making the decision to adopt technology was necessitated by the importance of SMHE’s contribution in the economy of developing countries. This model is based on the examination of existing theories and models such as; the Delone and McLean IS success model (2004), and the ITGI’s (2007) IT governance focus areas model. To elicit the desired outcomes, additional data was collected using questionnaires, interviews, and observations. The collected data was analysed and resulted in the development of a model that can be used by SMHEs in order to derive value from IT and to gain a competitive advantage.
- Full Text:
- Date Issued: 2012
- Authors: Goche, Chiedza
- Date: 2012
- Subjects: Business logistics -- South Africa , Automobile industry and trade -- South Africa , Interorganizational relations -- South Africa , Trust -- South Africa , Information technology -- South Africa , Prisoner's dilemma game
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: http://hdl.handle.net/10353/668 , vital:26486 , Business logistics -- South Africa , Automobile industry and trade -- South Africa , Interorganizational relations -- South Africa , Trust -- South Africa , Information technology -- South Africa , Prisoner's dilemma game
- Description: The Internet has made a considerable impact on how business is conducted. Empowered by technology consumers are using the Internet as a tool to communicate and transact online. E-commerce (electronic commerce) presents opportunities for business to gain a competitive advantage, however it also posses certain challenges. Small and Medium Hospitality Enterprises (SMHEs) sector within the tourism industry, is one of the sectors which stands to benefit from using the Internet for business. Researchers agree that the contribution made by the tourism sector in developing economies is substantial. However, SMHEs are noted for their failure to derive optimal benefits from using the Internet for business to improve their competitiveness. This study which seeks to develop a model for use by SMHEs as a guide when making the decision to adopt technology was necessitated by the importance of SMHE’s contribution in the economy of developing countries. This model is based on the examination of existing theories and models such as; the Delone and McLean IS success model (2004), and the ITGI’s (2007) IT governance focus areas model. To elicit the desired outcomes, additional data was collected using questionnaires, interviews, and observations. The collected data was analysed and resulted in the development of a model that can be used by SMHEs in order to derive value from IT and to gain a competitive advantage.
- Full Text:
- Date Issued: 2012
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