The determination of whether a Unified Communication System can be effective in supporting informal communication and collaboration in virtual teams
- Authors: Hill, Kyle
- Date: 2020
- Subjects: Telecommuting , Virtual work teams , Telecommunication systems , Computer networks
- Language: English
- Type: text , Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10962/146343 , vital:38517
- Description: The overall objective of the research is to determine whether a Unified Communication System intervention can be effective in supporting informal communication and collaboration in virtual teams. In so doing, this research is aimed at developing a current framework of critical success factors for facilitating informal collaboration and communication. As teams have evolved to the point where there is no longer a need for team members to be co-located, with a greater importance now being placed on how they collaborate, this framework will also highlight how it can support virtual teams due to the huge potential advantage they can provide to the organisation. A virtual communication and collaboration system will be selected based on the outputs of the current framework and interactions which occur through the system will be observed to provide quantitative and qualitative results. In conclusion, the research will suggest recommendations for the successful implementation of informal communication and collaboration technologies within the organisation. The research will also indicate to a limited degree, the impact of the implementation of these technologies, and the outcome for the organisation, whether positive or negative. Whilst conducting the research, it became apparent that while the UCS was capable of performing the processes and functions required, the individuals and teams engaging with the technology did not always make use of the full scope of the technology provided. Regardless, a UCS was observed to provide direct benefits to an organisation in increasing communication and collaboration in the organisation. These increases can be observed in both the physical and virtual sense. However, the converse is true for generating social capital which lead to the observation that there are a smaller number of interactions happening in the smaller teams, but these are of higher value when compared to the larger teams of this study. It is also clear that the larger a team becomes, the more the trend is to focus on adopting new technologies to make their roles more efficient. This adoption is not however translated into outputs such as social capital but is translated into stronger networks and the formation of new networks. It is also clear that most negative factors around the UCS are related to the respondent’s hardware rather than the solution itself. Cost reductions because of virtuality will also be observed and using the Developed Framework as a blue print, an organisation should be able to observe direct benefits for an organisation by being able to confirm the thesis of this research in that having a UCS intervention is effective in supporting informal communication and collaboration in virtual teams.
- Full Text:
- Authors: Hill, Kyle
- Date: 2020
- Subjects: Telecommuting , Virtual work teams , Telecommunication systems , Computer networks
- Language: English
- Type: text , Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10962/146343 , vital:38517
- Description: The overall objective of the research is to determine whether a Unified Communication System intervention can be effective in supporting informal communication and collaboration in virtual teams. In so doing, this research is aimed at developing a current framework of critical success factors for facilitating informal collaboration and communication. As teams have evolved to the point where there is no longer a need for team members to be co-located, with a greater importance now being placed on how they collaborate, this framework will also highlight how it can support virtual teams due to the huge potential advantage they can provide to the organisation. A virtual communication and collaboration system will be selected based on the outputs of the current framework and interactions which occur through the system will be observed to provide quantitative and qualitative results. In conclusion, the research will suggest recommendations for the successful implementation of informal communication and collaboration technologies within the organisation. The research will also indicate to a limited degree, the impact of the implementation of these technologies, and the outcome for the organisation, whether positive or negative. Whilst conducting the research, it became apparent that while the UCS was capable of performing the processes and functions required, the individuals and teams engaging with the technology did not always make use of the full scope of the technology provided. Regardless, a UCS was observed to provide direct benefits to an organisation in increasing communication and collaboration in the organisation. These increases can be observed in both the physical and virtual sense. However, the converse is true for generating social capital which lead to the observation that there are a smaller number of interactions happening in the smaller teams, but these are of higher value when compared to the larger teams of this study. It is also clear that the larger a team becomes, the more the trend is to focus on adopting new technologies to make their roles more efficient. This adoption is not however translated into outputs such as social capital but is translated into stronger networks and the formation of new networks. It is also clear that most negative factors around the UCS are related to the respondent’s hardware rather than the solution itself. Cost reductions because of virtuality will also be observed and using the Developed Framework as a blue print, an organisation should be able to observe direct benefits for an organisation by being able to confirm the thesis of this research in that having a UCS intervention is effective in supporting informal communication and collaboration in virtual teams.
- Full Text:
Network simulation for professional audio networks
- Authors: Otten, Fred
- Date: 2015
- Subjects: Sound engineers , Ethernet (Local area network system) , Computer networks , Computer simulation
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:4713 , http://hdl.handle.net/10962/d1017935
- Description: Audio Engineers are required to design and deploy large multi-channel sound systems which meet a set of requirements and use networking technologies such as Firewire and Ethernet AVB. Bandwidth utilisation and parameter groupings are among the factors which need to be considered in these designs. An implementation of an extensible, generic simulation framework would allow audio engineers to easily compare protocols and networking technologies and get near real time responses with regards to bandwidth utilisation. Our hypothesis is that an application-level capability can be developed which uses a network simulation framework to enable this process and enhances the audio engineer’s experience of designing and configuring a network. This thesis presents a new, extensible simulation framework which can be utilised to simulate professional audio networks. This framework is utilised to develop an application - AudioNetSim - based on the requirements of an audio engineer. The thesis describes the AudioNetSim models and implementations for Ethernet AVB, Firewire and the AES- 64 control protocol. AudioNetSim enables bandwidth usage determination for any network configuration and connection scenario and is used to compare Firewire and Ethernet AVB bandwidth utilisation. It also applies graph theory to the circular join problem and provides a solution to detect circular joins.
- Full Text:
- Authors: Otten, Fred
- Date: 2015
- Subjects: Sound engineers , Ethernet (Local area network system) , Computer networks , Computer simulation
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:4713 , http://hdl.handle.net/10962/d1017935
- Description: Audio Engineers are required to design and deploy large multi-channel sound systems which meet a set of requirements and use networking technologies such as Firewire and Ethernet AVB. Bandwidth utilisation and parameter groupings are among the factors which need to be considered in these designs. An implementation of an extensible, generic simulation framework would allow audio engineers to easily compare protocols and networking technologies and get near real time responses with regards to bandwidth utilisation. Our hypothesis is that an application-level capability can be developed which uses a network simulation framework to enable this process and enhances the audio engineer’s experience of designing and configuring a network. This thesis presents a new, extensible simulation framework which can be utilised to simulate professional audio networks. This framework is utilised to develop an application - AudioNetSim - based on the requirements of an audio engineer. The thesis describes the AudioNetSim models and implementations for Ethernet AVB, Firewire and the AES- 64 control protocol. AudioNetSim enables bandwidth usage determination for any network configuration and connection scenario and is used to compare Firewire and Ethernet AVB bandwidth utilisation. It also applies graph theory to the circular join problem and provides a solution to detect circular joins.
- Full Text:
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