The effects of education on economic growth and global competitiveness: a statistical approach
- Mbatha, Erica Isabel Tavares Da Silva
- Authors: Mbatha, Erica Isabel Tavares Da Silva
- Date: 2020
- Subjects: Economic development -- Effect of education on -- South Africa , Education, Higher -- South Africa , Educational attainment -- South Africa
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/147558 , vital:38649
- Description: This thesis investigates whether there is a relationship between education, economic growth and global competitiveness and whether there is a relationship between South Africa’s current throughput rates in institutions of higher education, and its economic growth and global competitiveness. Economic growth is defined as a country’s ability to improve the life of its average citizen based on the strength of its economy. As such, it is increasingly important for a country to assess the factors that contribute to the improvement of their economy, which will ultimately result in its economic growth. Global competitiveness is an indication of how countries are able to provide for their people internally, as well as participate in the international market. To this end, economic growth and global competitiveness are two proxies that can be used to demonstrate the economic wellbeing of a country. Considering that prosperity under economic growth and global competitiveness of a country are driven by its people, one of the aims of this thesis was to investigate whether there is a relationship between education and economic growth and global competitiveness. Considering the recent demand in free education in South Africa, it is also important to understand whether there is a relationship between South Africa’s current throughput rates at higher education institutions and its economic growth and global competitiveness. Bearing in mind the political past which has led to inequality in the country, it is important to understand which types of education contribute to the economy and which types need to be further supported in order to increase the country’s economic productivity. Therefore, an additional aim of the thesis was to determine the relationship between South Africa’s current throughput rates in institutions of higher education, and its economic growth and global competitiveness. To address the aforementioned aims, data were collected from various open access online repositories. All the data were collated and numerous general linear models were constructed and tested to determine the different relationships as per the two aims. The results reveal that secondary school education had the highest impact on economic growth and global competitiveness on a global scale. This could be attributed to the fact that secondary school graduates tend to make up the largest part of the general workforce and as such, would make up a substantial proportion of the economy. Regarding South Africa, the only significant relationships were between green cluster universities (universities that focus on both research and technical training) and global competitiveness. Overall average throughput rates in all academic institutions were low; this could indicate that perhaps there are issues within the higher education system itself that need to be addressed in order to increase the throughput rate. From a managerial perspective, the results of this research stress the importance for the government to further investigate this area of study, as the call for free education becomes more prominent. The low throughput rates seem to suggest that the government is spending substantial amounts of money on students who do not always complete their studies. More research needs to be done to assess the root of the problem in South Africa’s tertiary education system, in order to ensure that this aspect increases its positive contribution towards the country’s economic growth and global competitiveness.
- Full Text:
- Date Issued: 2020
- Authors: Mbatha, Erica Isabel Tavares Da Silva
- Date: 2020
- Subjects: Economic development -- Effect of education on -- South Africa , Education, Higher -- South Africa , Educational attainment -- South Africa
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/147558 , vital:38649
- Description: This thesis investigates whether there is a relationship between education, economic growth and global competitiveness and whether there is a relationship between South Africa’s current throughput rates in institutions of higher education, and its economic growth and global competitiveness. Economic growth is defined as a country’s ability to improve the life of its average citizen based on the strength of its economy. As such, it is increasingly important for a country to assess the factors that contribute to the improvement of their economy, which will ultimately result in its economic growth. Global competitiveness is an indication of how countries are able to provide for their people internally, as well as participate in the international market. To this end, economic growth and global competitiveness are two proxies that can be used to demonstrate the economic wellbeing of a country. Considering that prosperity under economic growth and global competitiveness of a country are driven by its people, one of the aims of this thesis was to investigate whether there is a relationship between education and economic growth and global competitiveness. Considering the recent demand in free education in South Africa, it is also important to understand whether there is a relationship between South Africa’s current throughput rates at higher education institutions and its economic growth and global competitiveness. Bearing in mind the political past which has led to inequality in the country, it is important to understand which types of education contribute to the economy and which types need to be further supported in order to increase the country’s economic productivity. Therefore, an additional aim of the thesis was to determine the relationship between South Africa’s current throughput rates in institutions of higher education, and its economic growth and global competitiveness. To address the aforementioned aims, data were collected from various open access online repositories. All the data were collated and numerous general linear models were constructed and tested to determine the different relationships as per the two aims. The results reveal that secondary school education had the highest impact on economic growth and global competitiveness on a global scale. This could be attributed to the fact that secondary school graduates tend to make up the largest part of the general workforce and as such, would make up a substantial proportion of the economy. Regarding South Africa, the only significant relationships were between green cluster universities (universities that focus on both research and technical training) and global competitiveness. Overall average throughput rates in all academic institutions were low; this could indicate that perhaps there are issues within the higher education system itself that need to be addressed in order to increase the throughput rate. From a managerial perspective, the results of this research stress the importance for the government to further investigate this area of study, as the call for free education becomes more prominent. The low throughput rates seem to suggest that the government is spending substantial amounts of money on students who do not always complete their studies. More research needs to be done to assess the root of the problem in South Africa’s tertiary education system, in order to ensure that this aspect increases its positive contribution towards the country’s economic growth and global competitiveness.
- Full Text:
- Date Issued: 2020
The impact of job satisfaction, motivation and job stress on employees’ innovative behaviour
- Authors: Moeng, Mpho Solomon
- Date: 2020
- Subjects: Job satisfaction Attitude (Psychology)
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/49714 , vital:41774
- Description: In the fast-paced world of today, innovation is more relevant now than at any other time in our history. The dynamic nature of today’s business landscape presents complex challenges to organisations at macro and micro environment levels. To survive these challenging times, innovation has been identified to play a vital part in finding and developing opportunities for growth and sustaining a competitive edge. It is with no surprise that researchers have long sought to find the root drivers of great innovation. The consensus is that employees are the engine behind innovation and that innovation within an organisation is a direct result of employees engaging in innovative behaviour. Organisations that fail to tap into the creative potential of their employees lose out on benefits and advantages of being innovative organisations. There are various factors that influence employees’ engagement in innovative behaviour, and research into the topic has considered the influence of different factors such as: individual traits, natural inclinations to innovation, motivation, emotions, organisational culture, job requirements, leadership, and social relations. The purpose of this study was to empirically investigate the influence and significance of job satisfaction, perceived colleague support, perceived leadership support, perceived organisational support and job stress on employees’ engagement in innovative behaviour. Based on a review of current literature, the study investigated hypothesised direct and indirect relationships that exist between these factors and that can be used to improve the levels of employees’ engagement in innovation behaviour in Eskom distribution in the Eastern Cape operating unit. The study used on-line questionnaires to survey Eskom Distribution ECOU employees. 141 employees participated in the survey. Majority of the respondents were males and were from Specialised Maintenance and Support department. A large number of the respondents are university and Technikon graduates with half a decade or more in years of service to Eskom. The results of the survey show that there is a significant positive relationship between job satisfaction, colleague support, leadership support organisational support and innovative behavior. From this finding the researcher recommended that management that improves the levels of employee engagement in innovative behaviour by focusing on issues pertaining to job satisfaction, colleague support, leadership support and organisational support.
- Full Text:
- Date Issued: 2020
- Authors: Moeng, Mpho Solomon
- Date: 2020
- Subjects: Job satisfaction Attitude (Psychology)
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/49714 , vital:41774
- Description: In the fast-paced world of today, innovation is more relevant now than at any other time in our history. The dynamic nature of today’s business landscape presents complex challenges to organisations at macro and micro environment levels. To survive these challenging times, innovation has been identified to play a vital part in finding and developing opportunities for growth and sustaining a competitive edge. It is with no surprise that researchers have long sought to find the root drivers of great innovation. The consensus is that employees are the engine behind innovation and that innovation within an organisation is a direct result of employees engaging in innovative behaviour. Organisations that fail to tap into the creative potential of their employees lose out on benefits and advantages of being innovative organisations. There are various factors that influence employees’ engagement in innovative behaviour, and research into the topic has considered the influence of different factors such as: individual traits, natural inclinations to innovation, motivation, emotions, organisational culture, job requirements, leadership, and social relations. The purpose of this study was to empirically investigate the influence and significance of job satisfaction, perceived colleague support, perceived leadership support, perceived organisational support and job stress on employees’ engagement in innovative behaviour. Based on a review of current literature, the study investigated hypothesised direct and indirect relationships that exist between these factors and that can be used to improve the levels of employees’ engagement in innovation behaviour in Eskom distribution in the Eastern Cape operating unit. The study used on-line questionnaires to survey Eskom Distribution ECOU employees. 141 employees participated in the survey. Majority of the respondents were males and were from Specialised Maintenance and Support department. A large number of the respondents are university and Technikon graduates with half a decade or more in years of service to Eskom. The results of the survey show that there is a significant positive relationship between job satisfaction, colleague support, leadership support organisational support and innovative behavior. From this finding the researcher recommended that management that improves the levels of employee engagement in innovative behaviour by focusing on issues pertaining to job satisfaction, colleague support, leadership support and organisational support.
- Full Text:
- Date Issued: 2020
The impact of mergers and acquisitions on employee well-being in the beverage industry: The CCBSA coastal region case
- Authors: Belle, Isabel
- Date: 2020
- Subjects: Employees health promotion -- South Africa -- Eastern Cape , Beverage industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/49751 , vital:41796
- Description: Globalisation, technological advancement and currency regulations are key motivators for companies to invest in foreign countries. As new entrants enter the market companies are faced with the threat of market share loss due to increased competition. The increase in the global competitive landscape has a direct impact on the rise of Mergers and Acquisitions (M&A). The growth potential of companies that experienced mergers has resulted in the boom of M&A over the past three decades. In most cases M&A have resulted in job losses and in some demotions. It is no surprise that these transactions result in an anxious and stressed workforce. The merger of the three soft drink bottlers in South Africa namely: CCF, Shanduka and ABI has brought about changes that have left some employees feeling anxious about the future. The combining of different cultures from the different entities can have a negative effect on employees as they would need to adapt to a different culture of the new formed entity. M&A were first introduced in the United States during the eighteenth century and moved into Europe in the nineteenth century. A large body of research has been concentrated in the United States and European markets to understand phenomena relating to such activities in developed countries. M&A activities have also transcended into developing countries. Over the past few years M&A transactions have become a critical gateway for investment in Africa for both local and universal market players. The aim of the study is to understand the employees’ state of mind in the workplace after the merger. The results of the study show that employee morale prior to the merger was higher when compared to post the merger, which implies that employee morale has declined post the merger. The results indicate that after the merger there was a significant decrease in trust, motivation, employee well-being and job satisfaction.
- Full Text:
- Date Issued: 2020
- Authors: Belle, Isabel
- Date: 2020
- Subjects: Employees health promotion -- South Africa -- Eastern Cape , Beverage industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/49751 , vital:41796
- Description: Globalisation, technological advancement and currency regulations are key motivators for companies to invest in foreign countries. As new entrants enter the market companies are faced with the threat of market share loss due to increased competition. The increase in the global competitive landscape has a direct impact on the rise of Mergers and Acquisitions (M&A). The growth potential of companies that experienced mergers has resulted in the boom of M&A over the past three decades. In most cases M&A have resulted in job losses and in some demotions. It is no surprise that these transactions result in an anxious and stressed workforce. The merger of the three soft drink bottlers in South Africa namely: CCF, Shanduka and ABI has brought about changes that have left some employees feeling anxious about the future. The combining of different cultures from the different entities can have a negative effect on employees as they would need to adapt to a different culture of the new formed entity. M&A were first introduced in the United States during the eighteenth century and moved into Europe in the nineteenth century. A large body of research has been concentrated in the United States and European markets to understand phenomena relating to such activities in developed countries. M&A activities have also transcended into developing countries. Over the past few years M&A transactions have become a critical gateway for investment in Africa for both local and universal market players. The aim of the study is to understand the employees’ state of mind in the workplace after the merger. The results of the study show that employee morale prior to the merger was higher when compared to post the merger, which implies that employee morale has declined post the merger. The results indicate that after the merger there was a significant decrease in trust, motivation, employee well-being and job satisfaction.
- Full Text:
- Date Issued: 2020
The impact of the Dieselgate vehicle emmissions scandal on customer equity in the South African automotive industry
- Authors: Pillay, Sylvester Deenan
- Date: 2020
- Subjects: Automobile industry and trade -- Germany , Automobile industry and trade -- Law and legislation -- Germany , Automobile industry and trade -- South Africa , Automobiles -- Motors -- Exhaust gas , Brand choice -- South Africa , Customer preferences -- South Africa , Consumer satisfaction -- South Africa , Brand loyalty -- South Africa , Consumer behavior -- South Africa , Dieselgate
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/149304 , vital:38823
- Description: Prominent German automotive manufacturers had been tampering with emissions for some time before it became public knowledge in September 2015. It is then that that the term ‘Dieselgate’ was coined in reference to the scandal. As the scandal became public knowledge, manufacturers accused of emissions cheating faced challenges on several fronts, including legal, financial and environmental. While the ‘backlash’ as a result of the scandal was apparent in other countries, it was not as apparent in South Africa. This research paper set out to explore the impact that the Dieselgate scandal had in South Africa in terms of customer equity. Data analysis was undertaken using a two-pronged approach. The first of these was analysis of vehicle sales data using a paired t-test. This was to understand whether sales had seen a decline pre-, as well as post-scandal. The results point to a sales decline, this highlights that Dieselgate was a factor even though other, unexamined factors, were not investigated. The second instrument used was a customer equity questionnaire, this provided insight into the real opinions of consumers in South Africa about the affected brands. The analysis revealed that the affected manufacturers operating in South Africa had seen no negative effects in terms of customer equity. Based on the results, it could be said that market factors, which was not part of the research, play a great role in consumers’ preferences or mindsets. Additionally, manufacturers can operate with a degree of latitude in certain markets. This is based on market factors in a specific market as well as the regulations imposed and enforced in that market. Lastly, customer equity is a complex theory that includes a multitude of converging theories. Based on this fact, it is currently difficult to evaluate customer equity in its entirety in a single paper. A comprehensive model is yet to be developed that can effectively measure customer equity in an all-encompassing way.
- Full Text:
- Date Issued: 2020
- Authors: Pillay, Sylvester Deenan
- Date: 2020
- Subjects: Automobile industry and trade -- Germany , Automobile industry and trade -- Law and legislation -- Germany , Automobile industry and trade -- South Africa , Automobiles -- Motors -- Exhaust gas , Brand choice -- South Africa , Customer preferences -- South Africa , Consumer satisfaction -- South Africa , Brand loyalty -- South Africa , Consumer behavior -- South Africa , Dieselgate
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/149304 , vital:38823
- Description: Prominent German automotive manufacturers had been tampering with emissions for some time before it became public knowledge in September 2015. It is then that that the term ‘Dieselgate’ was coined in reference to the scandal. As the scandal became public knowledge, manufacturers accused of emissions cheating faced challenges on several fronts, including legal, financial and environmental. While the ‘backlash’ as a result of the scandal was apparent in other countries, it was not as apparent in South Africa. This research paper set out to explore the impact that the Dieselgate scandal had in South Africa in terms of customer equity. Data analysis was undertaken using a two-pronged approach. The first of these was analysis of vehicle sales data using a paired t-test. This was to understand whether sales had seen a decline pre-, as well as post-scandal. The results point to a sales decline, this highlights that Dieselgate was a factor even though other, unexamined factors, were not investigated. The second instrument used was a customer equity questionnaire, this provided insight into the real opinions of consumers in South Africa about the affected brands. The analysis revealed that the affected manufacturers operating in South Africa had seen no negative effects in terms of customer equity. Based on the results, it could be said that market factors, which was not part of the research, play a great role in consumers’ preferences or mindsets. Additionally, manufacturers can operate with a degree of latitude in certain markets. This is based on market factors in a specific market as well as the regulations imposed and enforced in that market. Lastly, customer equity is a complex theory that includes a multitude of converging theories. Based on this fact, it is currently difficult to evaluate customer equity in its entirety in a single paper. A comprehensive model is yet to be developed that can effectively measure customer equity in an all-encompassing way.
- Full Text:
- Date Issued: 2020
The influence of online service quality on future purchasing intent
- Authors: Gelderbloem, Kirsten
- Date: 2020
- Subjects: Electronic commerce -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/48114 , vital:40490
- Description: The rapid advancements in technology has seen a growing shift in retail industry trends, with many retailers establishing online shopping platforms. Though online shopping was initially more popular in other parts of the world, it is fast becoming more popular in South Africa. Many South Africans are now starting to feel more comfortable with the experience, convenience and benefits of online shopping and thus it is important for researchers and experts to gain a better understanding of customers’ experiences in this regard. Furthermore, customer service and quality of service in the online shopping space tends to be relatively different to customer service and quality experienced at a traditional retail store. Therefore, understanding customer service and quality of service within the online retail space is also a critical area to be researched. The aim of this study is thus is to assist retailers and managers to better understand customer service quality of online shopping platforms and how these online shopping platforms perform in terms of its reliability, assurance, tangibility, empathy, and responsiveness dimensions of service quality. An empirical study, consisting of a questionnaire was conducted amongst 88 South African males and females from the various generational cohorts who utilise online shopping platforms. Furthermore, the purpose of this study was to evaluate the service quality experiences of customers who make use of online shopping platforms. The key findings indicated that reliability, tangibility and empathy are the key determinants affecting a customer’s intention to purchase from an online shopping platform. Furthermore, recommendations were made to retailers and managers to consistently focus on remaining reliable in terms of delivering goods as promised; accepting returns and offering refunds, as well as maintaining accurate client and product information; consistently striving towards providing exceptional tangible experiences, such as maintaining a visually appealing website that is easy to navigate, safe and secure to conduct transactions and, to always ensure that customer service agents show empathy towards to their customers.
- Full Text:
- Date Issued: 2020
- Authors: Gelderbloem, Kirsten
- Date: 2020
- Subjects: Electronic commerce -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/48114 , vital:40490
- Description: The rapid advancements in technology has seen a growing shift in retail industry trends, with many retailers establishing online shopping platforms. Though online shopping was initially more popular in other parts of the world, it is fast becoming more popular in South Africa. Many South Africans are now starting to feel more comfortable with the experience, convenience and benefits of online shopping and thus it is important for researchers and experts to gain a better understanding of customers’ experiences in this regard. Furthermore, customer service and quality of service in the online shopping space tends to be relatively different to customer service and quality experienced at a traditional retail store. Therefore, understanding customer service and quality of service within the online retail space is also a critical area to be researched. The aim of this study is thus is to assist retailers and managers to better understand customer service quality of online shopping platforms and how these online shopping platforms perform in terms of its reliability, assurance, tangibility, empathy, and responsiveness dimensions of service quality. An empirical study, consisting of a questionnaire was conducted amongst 88 South African males and females from the various generational cohorts who utilise online shopping platforms. Furthermore, the purpose of this study was to evaluate the service quality experiences of customers who make use of online shopping platforms. The key findings indicated that reliability, tangibility and empathy are the key determinants affecting a customer’s intention to purchase from an online shopping platform. Furthermore, recommendations were made to retailers and managers to consistently focus on remaining reliable in terms of delivering goods as promised; accepting returns and offering refunds, as well as maintaining accurate client and product information; consistently striving towards providing exceptional tangible experiences, such as maintaining a visually appealing website that is easy to navigate, safe and secure to conduct transactions and, to always ensure that customer service agents show empathy towards to their customers.
- Full Text:
- Date Issued: 2020
The influence of project management maturity on project success – A case of private organization’s infrastructure projects
- Authors: Manunga, Felicia
- Date: 2020
- Subjects: Project Management -- South Africa , Construction projects -- Management -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/49909 , vital:41816
- Description: The construction industry is characterised by the high rate of project failures. Industry professionals consider inconsistent project management practices to be a major cause of these failures. A leading contributor to these inconsistent project management practices is that there is no one project management standard followed in the industry, thereby resulting in different interpretations and applications by project managers. Given the intricate nature of construction projects, correct project management practices and project management maturity are paramount in achieving the overall envisaged project benefits,project success and business profit by organisations. As such, this study arose from the desire to improve the prevailing practices in construction projects, particularly in the Private Healthcare Industry. Against this background, the purpose of this study was to develop a framework that aims to improve the prevailing project management practices in infrastructure projects within the Private Healthcare Industry. This was done through evaluating the appropriate frameworks and theories in construction project management practices, project management maturity, and project success concepts. This then led to determining the correct construction project management practices required for the successful execution of infrastructure projects. To achieve this goal, a comprehensive review of literature was conducted that covered a review of project management practices, benefits, and theories The review of literature concluded with the main study proposition: Project management maturity has an influence on project success.
- Full Text:
- Date Issued: 2020
- Authors: Manunga, Felicia
- Date: 2020
- Subjects: Project Management -- South Africa , Construction projects -- Management -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/49909 , vital:41816
- Description: The construction industry is characterised by the high rate of project failures. Industry professionals consider inconsistent project management practices to be a major cause of these failures. A leading contributor to these inconsistent project management practices is that there is no one project management standard followed in the industry, thereby resulting in different interpretations and applications by project managers. Given the intricate nature of construction projects, correct project management practices and project management maturity are paramount in achieving the overall envisaged project benefits,project success and business profit by organisations. As such, this study arose from the desire to improve the prevailing practices in construction projects, particularly in the Private Healthcare Industry. Against this background, the purpose of this study was to develop a framework that aims to improve the prevailing project management practices in infrastructure projects within the Private Healthcare Industry. This was done through evaluating the appropriate frameworks and theories in construction project management practices, project management maturity, and project success concepts. This then led to determining the correct construction project management practices required for the successful execution of infrastructure projects. To achieve this goal, a comprehensive review of literature was conducted that covered a review of project management practices, benefits, and theories The review of literature concluded with the main study proposition: Project management maturity has an influence on project success.
- Full Text:
- Date Issued: 2020
The mediating effect of financial literacy on the relationship between financial behavior and financial well-being on budget intentions
- Authors: Msakatya, Sakhumzi Mcgregor
- Date: 2020
- Subjects: Financial literacy
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/49736 , vital:41786
- Description: Financial literacy concerns the understanding of those concepts related to finances. Financial literacy is globally recognised as an essential life skill since people must be able to differentiate among a wide range of products, services and providers of financial products to manage their finances successfully. Individuals make daily financial decisions about expenditures and savings. In environments where resources are scarce poor financial decisions have high impact on the quality of life and future access to resources. People are not adequately educated with regards to finance and wealth creation, save too little for retirement, overspend and tend to purchase items that are not prioritised for the household. Due to limited empirical research, it is clear that new research into the effect of financial literacy on the relationship between financial behaviour and financial well-being on budget intentions is required. This study was anchored to two theories, namely the Theory of Planned Behavior (TPB), intended to explain all behaviors in which people have the ability to exert self-control and the Trans-Theoretical Model of Behaviour Change (TTM) that could be used to change people’s financial behaviour. The problem being explored is that the mismanagement of funding for beneficiaries at higher education institutions. NSFAS has begun to increasingly make cash payouts available to beneficiaries yet there is not enough empirical evidence to suggest that the beneficiaries possess adequate personal finance management skills or they are financially literate to being able to better manage their finances. When the beneficiaries are not adequately skilled regarding personal finance management skills, they could misuse such funds and this could result in these beneficiaries failing to complete their studies. This study contributed to the identified knowledge gap by investigating the mediating effect of financial literacy on the relationship between financial behaviour and financial well-being on budget intentions among South African university students. This study included quantitative research methods and questionnaires were used as the primary means of collecting the data. The sample included 204 participants from the University of Fort Hare. The final sample yielded a total response rate of 81.6%. A cross sectional research design was used for this study. Convenience sampling was used in this study. The researcher made use of student leaders to distribute and collect questionnaires. This study included 14 hypotheses. The dependent variables included Budget Intentions and Financial Literacy. The independent variables included Financial Well-being and Financial Behaviour. Self-control as a financial behaviour predicted university students’ budget intentions. Individuals with better self-control were more likely to forgo indulgences and focus on the long-term goals, thereby sticking to a budget. Optimism significantly predicted budget intentions of university learners. People who tend to engage in deliberate thinking more often are more likely to better manage their personal finances through budgeting. Individuals who have more positive financial attitude were more satisfied with their financial situation implying that they undertake planning and budgeting as far as finance issues are concerned. Financial socialisation from a parental perspective significantly influenced university students’ financial behaviour, namely, financial teaching, monitoring and modelling. People with better self-control are more likely to practise saving in almost every income flowing to them. Financial behaviour, particularly, deliberating thinking significantly predicted financial literacy. Positive financial behaviours such as being financial literate such as a reduction in day-to-day expenses were found to be associated with lower financial anxiety levels. Financial behaviours including positive financial attitude significantly predicted financial literacy. Individuals who had their financial issues monitored by parents for the purpose of earning advice and tips on financial matters were positively behaving pointing to the notion that they were financial literate and knowledgeable. The implication of the study is that management of institutions of higher learning should encourage students to practise self-control behaviour regarding their finances in order to improve budget intentions. It is also recommended that the Universities management should design short courses where students can be trained on or made aware of the importance of self-control as much as good financial behaviour is concerned.
- Full Text:
- Date Issued: 2020
- Authors: Msakatya, Sakhumzi Mcgregor
- Date: 2020
- Subjects: Financial literacy
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/49736 , vital:41786
- Description: Financial literacy concerns the understanding of those concepts related to finances. Financial literacy is globally recognised as an essential life skill since people must be able to differentiate among a wide range of products, services and providers of financial products to manage their finances successfully. Individuals make daily financial decisions about expenditures and savings. In environments where resources are scarce poor financial decisions have high impact on the quality of life and future access to resources. People are not adequately educated with regards to finance and wealth creation, save too little for retirement, overspend and tend to purchase items that are not prioritised for the household. Due to limited empirical research, it is clear that new research into the effect of financial literacy on the relationship between financial behaviour and financial well-being on budget intentions is required. This study was anchored to two theories, namely the Theory of Planned Behavior (TPB), intended to explain all behaviors in which people have the ability to exert self-control and the Trans-Theoretical Model of Behaviour Change (TTM) that could be used to change people’s financial behaviour. The problem being explored is that the mismanagement of funding for beneficiaries at higher education institutions. NSFAS has begun to increasingly make cash payouts available to beneficiaries yet there is not enough empirical evidence to suggest that the beneficiaries possess adequate personal finance management skills or they are financially literate to being able to better manage their finances. When the beneficiaries are not adequately skilled regarding personal finance management skills, they could misuse such funds and this could result in these beneficiaries failing to complete their studies. This study contributed to the identified knowledge gap by investigating the mediating effect of financial literacy on the relationship between financial behaviour and financial well-being on budget intentions among South African university students. This study included quantitative research methods and questionnaires were used as the primary means of collecting the data. The sample included 204 participants from the University of Fort Hare. The final sample yielded a total response rate of 81.6%. A cross sectional research design was used for this study. Convenience sampling was used in this study. The researcher made use of student leaders to distribute and collect questionnaires. This study included 14 hypotheses. The dependent variables included Budget Intentions and Financial Literacy. The independent variables included Financial Well-being and Financial Behaviour. Self-control as a financial behaviour predicted university students’ budget intentions. Individuals with better self-control were more likely to forgo indulgences and focus on the long-term goals, thereby sticking to a budget. Optimism significantly predicted budget intentions of university learners. People who tend to engage in deliberate thinking more often are more likely to better manage their personal finances through budgeting. Individuals who have more positive financial attitude were more satisfied with their financial situation implying that they undertake planning and budgeting as far as finance issues are concerned. Financial socialisation from a parental perspective significantly influenced university students’ financial behaviour, namely, financial teaching, monitoring and modelling. People with better self-control are more likely to practise saving in almost every income flowing to them. Financial behaviour, particularly, deliberating thinking significantly predicted financial literacy. Positive financial behaviours such as being financial literate such as a reduction in day-to-day expenses were found to be associated with lower financial anxiety levels. Financial behaviours including positive financial attitude significantly predicted financial literacy. Individuals who had their financial issues monitored by parents for the purpose of earning advice and tips on financial matters were positively behaving pointing to the notion that they were financial literate and knowledgeable. The implication of the study is that management of institutions of higher learning should encourage students to practise self-control behaviour regarding their finances in order to improve budget intentions. It is also recommended that the Universities management should design short courses where students can be trained on or made aware of the importance of self-control as much as good financial behaviour is concerned.
- Full Text:
- Date Issued: 2020
The preparedness of the insurance industry for industry 4.0 in the Republic of South Africa (RSA) towards 2030
- Authors: Haribans, Sarika
- Date: 2020
- Subjects: Insurance companies -- South Africa Industrial revolution -- Insurance -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/48147 , vital:40511
- Description: The exponential growth of technology over the past few years has given rise to the term Industry 4.0. The term Industry 4.0 has since gained increasing relevance and importance. Klaus Schwab, founder of the World Economic Forum (WEF) emphasised that the world is on the verge of a technological revolution that will profoundly alter the way we live, work and relate to one another; and that the scale, scope and complexity of the transformation will be unlike anything humankind has experienced before (Schwab, 2016). Industry 4.0 is said to be unlike the previous three industrial revolutions, it is a distinct one of speed, extent and systems impact, characterised by a major disruption to all sectors of business, governments and individuals globally. Industry’s such as insurance, is considered conservative and slow to change, as such the industry has never been quick to adapt to technological advancements. One thing however, that is certain about Industry 4.0 and predicted by many, is its significant impact on jobs in the world as robotics; automation and artificial intelligence become more abundant. This phenomenon has a direct impact on South Africa, which is currently strained by challenges such as infrastructure constraints, political instability, high levels of unemployment, rising costs, and shortages of skills, the loss of further jobs should raise an alarm of concern for government and the private sector alike. The outcomes of the extensive analysis of future studies practice and theory in this research study gives credibility to the argument that the manner in which planning is taking place for the future of the Industry 4.0 in the South African insurance industry context, requires significant adjustments. Business is encouraged to make collaborative decisions and fashion strategies that are founded on and informed by futures studies as this involves the development of fresh insight, fundamental to the planning process. This research attempted to gain insight into the possible future of the South African insurance industry through the creation of four scenarios towards 2030. These are outlined as follows: Insurance innovators and expansionists, which is the ‘best case’ scenario, to which the country aspires; The divide, the ‘worst case’ scenario, in which everything takes a negative turn; The uninsurable, the outlier future based on a surprise future centred on a disruptive emerging area; and Sitting this one out, in which no change takes place, making it ‘business as usual’. The research further undertook to discover the preferred future for the insurance industry in the South African context, as a basis for the Future Vision of the insurance industry of South Africa towards 2030. Inayatullah’s (2008) six pillars of futures studies was employed as an instrument to to guide the mapping of the present and future, further deepening and broadening the future through the development of scenarios, and, finally, transforming the future by narrowing it down to the preferred. In order to achieve the preferred, Future Vision of the insurance industry of South Africa towards 2030 is up to the insurance industry of South Africa, in collaboration with public and private sectors to determine the path to be followed in the decisions surrounding the embrace, acceptance and implementation of Industry 4.0 for the greater good of all, as the country moves towards progression, financial inclusion and sustainable development.
- Full Text:
- Date Issued: 2020
- Authors: Haribans, Sarika
- Date: 2020
- Subjects: Insurance companies -- South Africa Industrial revolution -- Insurance -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/48147 , vital:40511
- Description: The exponential growth of technology over the past few years has given rise to the term Industry 4.0. The term Industry 4.0 has since gained increasing relevance and importance. Klaus Schwab, founder of the World Economic Forum (WEF) emphasised that the world is on the verge of a technological revolution that will profoundly alter the way we live, work and relate to one another; and that the scale, scope and complexity of the transformation will be unlike anything humankind has experienced before (Schwab, 2016). Industry 4.0 is said to be unlike the previous three industrial revolutions, it is a distinct one of speed, extent and systems impact, characterised by a major disruption to all sectors of business, governments and individuals globally. Industry’s such as insurance, is considered conservative and slow to change, as such the industry has never been quick to adapt to technological advancements. One thing however, that is certain about Industry 4.0 and predicted by many, is its significant impact on jobs in the world as robotics; automation and artificial intelligence become more abundant. This phenomenon has a direct impact on South Africa, which is currently strained by challenges such as infrastructure constraints, political instability, high levels of unemployment, rising costs, and shortages of skills, the loss of further jobs should raise an alarm of concern for government and the private sector alike. The outcomes of the extensive analysis of future studies practice and theory in this research study gives credibility to the argument that the manner in which planning is taking place for the future of the Industry 4.0 in the South African insurance industry context, requires significant adjustments. Business is encouraged to make collaborative decisions and fashion strategies that are founded on and informed by futures studies as this involves the development of fresh insight, fundamental to the planning process. This research attempted to gain insight into the possible future of the South African insurance industry through the creation of four scenarios towards 2030. These are outlined as follows: Insurance innovators and expansionists, which is the ‘best case’ scenario, to which the country aspires; The divide, the ‘worst case’ scenario, in which everything takes a negative turn; The uninsurable, the outlier future based on a surprise future centred on a disruptive emerging area; and Sitting this one out, in which no change takes place, making it ‘business as usual’. The research further undertook to discover the preferred future for the insurance industry in the South African context, as a basis for the Future Vision of the insurance industry of South Africa towards 2030. Inayatullah’s (2008) six pillars of futures studies was employed as an instrument to to guide the mapping of the present and future, further deepening and broadening the future through the development of scenarios, and, finally, transforming the future by narrowing it down to the preferred. In order to achieve the preferred, Future Vision of the insurance industry of South Africa towards 2030 is up to the insurance industry of South Africa, in collaboration with public and private sectors to determine the path to be followed in the decisions surrounding the embrace, acceptance and implementation of Industry 4.0 for the greater good of all, as the country moves towards progression, financial inclusion and sustainable development.
- Full Text:
- Date Issued: 2020
The quality of tertiary healthcare in the Port Elizabeth - Eastern Cape province hospital complex
- Authors: Aroyewun, Nurudeen
- Date: 2020
- Subjects: SERVQUAL (Service quality framework)
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47515 , vital:40115
- Description: The goal of this study was to carry out a comprehensive assessment of the quality of healthcare in the Port Elizabeth Hospital Complex in the province of the Eastern Cape in South Africa. The assessment was made on the basis of the perceptions of patients of the features of the hospital and the services which it provides to patients. A quantitative research design was adopted to conduct the study. The data was derived from a questionnaire which the research assistants administered to patients in a number of surgical clinics in the hospital. Across-sectional sample of 350 patients, who were making their first follow-up visits after having previously been admitted to the hospital to undergo surgical procedures, was obtained by making use of convenience sampling. The researcher made use of the modified SERVQUAL scale for hospital services in order to measure the extent to which the participants agreed with statements pertaining to five specific dimensions of the quality of service, namely, tangibles, reliability, responsiveness, assurance, and empathy. The overall gap score was negative (-0.52), which indicates that the respondents perceived that the quality of healthcare which the hospital provided was unsatisfactory. Although the gap scores for each of five of the dimensions of quality were negative, the two dimensions whose gap scores reflected the highest levels of dissatisfaction were reliability (-0.66) and responsiveness (-0.63). The findings of this study could assist the Department of Health of the Eastern Cape Provincial Government to appreciate the perceptions of the public of the quality of healthcare which the Port Elizabeth Hospital Complex provides to patients. The recommendations which are made on the basis of the findings of this study could assist policymakers and members of the senior management of the hospital complex to formulate policies which result in substantial improvements in the quality of healthcare in the hospital complex. Further research is still needed to identify the factors which adversely affect the performance of the staff of the hospital and limit their ability to provide satisfactory healthcare consistently to patients.
- Full Text:
- Date Issued: 2020
- Authors: Aroyewun, Nurudeen
- Date: 2020
- Subjects: SERVQUAL (Service quality framework)
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47515 , vital:40115
- Description: The goal of this study was to carry out a comprehensive assessment of the quality of healthcare in the Port Elizabeth Hospital Complex in the province of the Eastern Cape in South Africa. The assessment was made on the basis of the perceptions of patients of the features of the hospital and the services which it provides to patients. A quantitative research design was adopted to conduct the study. The data was derived from a questionnaire which the research assistants administered to patients in a number of surgical clinics in the hospital. Across-sectional sample of 350 patients, who were making their first follow-up visits after having previously been admitted to the hospital to undergo surgical procedures, was obtained by making use of convenience sampling. The researcher made use of the modified SERVQUAL scale for hospital services in order to measure the extent to which the participants agreed with statements pertaining to five specific dimensions of the quality of service, namely, tangibles, reliability, responsiveness, assurance, and empathy. The overall gap score was negative (-0.52), which indicates that the respondents perceived that the quality of healthcare which the hospital provided was unsatisfactory. Although the gap scores for each of five of the dimensions of quality were negative, the two dimensions whose gap scores reflected the highest levels of dissatisfaction were reliability (-0.66) and responsiveness (-0.63). The findings of this study could assist the Department of Health of the Eastern Cape Provincial Government to appreciate the perceptions of the public of the quality of healthcare which the Port Elizabeth Hospital Complex provides to patients. The recommendations which are made on the basis of the findings of this study could assist policymakers and members of the senior management of the hospital complex to formulate policies which result in substantial improvements in the quality of healthcare in the hospital complex. Further research is still needed to identify the factors which adversely affect the performance of the staff of the hospital and limit their ability to provide satisfactory healthcare consistently to patients.
- Full Text:
- Date Issued: 2020
The role of flexible working in achieving a work-life balance: a case study of information technology consultants of Kestrel Business Solutions – London, United Kingdom
- Authors: Nyamujara, Tinashe
- Date: 2020
- Subjects: Kestrel Business Solutions , Flexible work arrangement -- Case studies , Work-life balance , Flexitime , Telecommunting , Telecommunting -- Case studies
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/167245 , vital:41459
- Description: This research was a Case Study on the role of Flexible Working in achieving a Work – Life Balance, based on the Information Technology Consultants of Kestrel Business Solutions – a company based in London, the United Kingdom. The study set out to determine what aspects of flexible working can reduce work - related stress; home - related stress; improve personal wellbeing; identify the pitfalls of flexible working, and to recommend mitigating actions. The literature review identified five different, but complimentary theories that included: The Spill over Theory; Balanced Theory; Resource Based Theory; Compensation Theory and the Wellness Theory to unpack and explore the concept of Work - Life Balance. The study followed a predominantly qualitative methodology approach and used thematic analysis to identify key ideas from the data. Interviews and questionnaires were used to obtain data from the respondents, in addition to being a data triangulation exercise. From a population of 10 subjects - purposeful sampling was used to select a sample of 10 respondents - made up of 3 males and 7 females. All respondents were employees of Kestrel Business Solutions. 6 respondents were interviewed and given questionnaires to fill out. 6 face to face interviews were conducted, and 6 questionnaires completed until saturation was achieved - indicating a survey response rate of 100%. The results from the data collection generally showed how aspects of flexible working like telecommuting, flexitime and homeworking ultimately helped the employees to achieve a Work-Life Balance - by primarily influencing how they balanced their work, home, and personal commitments. Importantly, the study also identified pitfalls of flexible working; like employees feeling isolated and the pressure to perform. Potential mitigating efforts identified in the study included, providing more company support and education for flexible working initiatives. The study concluded by acknowledging the limitations of the study, which included time constraints and the small population, and sample size of the study. In its conclusion, the study identified recommendations for future studies like: increasing the population and sample size, and devoting more time to the study, for more generalized and conclusive findings.
- Full Text:
- Date Issued: 2020
- Authors: Nyamujara, Tinashe
- Date: 2020
- Subjects: Kestrel Business Solutions , Flexible work arrangement -- Case studies , Work-life balance , Flexitime , Telecommunting , Telecommunting -- Case studies
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/167245 , vital:41459
- Description: This research was a Case Study on the role of Flexible Working in achieving a Work – Life Balance, based on the Information Technology Consultants of Kestrel Business Solutions – a company based in London, the United Kingdom. The study set out to determine what aspects of flexible working can reduce work - related stress; home - related stress; improve personal wellbeing; identify the pitfalls of flexible working, and to recommend mitigating actions. The literature review identified five different, but complimentary theories that included: The Spill over Theory; Balanced Theory; Resource Based Theory; Compensation Theory and the Wellness Theory to unpack and explore the concept of Work - Life Balance. The study followed a predominantly qualitative methodology approach and used thematic analysis to identify key ideas from the data. Interviews and questionnaires were used to obtain data from the respondents, in addition to being a data triangulation exercise. From a population of 10 subjects - purposeful sampling was used to select a sample of 10 respondents - made up of 3 males and 7 females. All respondents were employees of Kestrel Business Solutions. 6 respondents were interviewed and given questionnaires to fill out. 6 face to face interviews were conducted, and 6 questionnaires completed until saturation was achieved - indicating a survey response rate of 100%. The results from the data collection generally showed how aspects of flexible working like telecommuting, flexitime and homeworking ultimately helped the employees to achieve a Work-Life Balance - by primarily influencing how they balanced their work, home, and personal commitments. Importantly, the study also identified pitfalls of flexible working; like employees feeling isolated and the pressure to perform. Potential mitigating efforts identified in the study included, providing more company support and education for flexible working initiatives. The study concluded by acknowledging the limitations of the study, which included time constraints and the small population, and sample size of the study. In its conclusion, the study identified recommendations for future studies like: increasing the population and sample size, and devoting more time to the study, for more generalized and conclusive findings.
- Full Text:
- Date Issued: 2020
The role of leadership in creating an environment that fosters innovation
- Authors: Mmbasa-Chimusoro, Lusanda
- Date: 2020
- Subjects: Leadership
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/49647 , vital:41763
- Description: Innovation has emerged as an important factor for the survival of businesses especially when there are external factors at play such as increased competition, economic decline and demanding consumers. Organisations need to innovate to remain attractive in the global economy. To be able to address the needs of customers in a quick way, organisations need to be cognizant of the social and technological shifts so they can be in position to exploit them to their advantage. In today’s competitive environment, innovation is a driver of change and organisations that resist that change are in danger. Regardless of the scope of the resource pool and the organisational excellence, companies cannot shield themselves from change. While change comes with risk and uncertainty, it also presents opportunity. The choice to innovate must be supported by actions that foster an environment in which people are comfortable to be innovative. An organisational climate that inspires members to engage in innovation is vital for the innovation efforts of an organisation to be successful. The purpose of the study was to determine the leadership practices that can be adopted to build and sustain a` work environment that fosters innovation. To achieve this objective a conceptual model was constructed from literature and the relationship between six constructs was tested, namely, organisational culture, leadership style, leadership behaviour, reward and recognition, training and development, and a climate for innovation. To test the conceptual model, a questionnaire was sent to 82 participants working in the media and entertainment industry. The results of the data analysis highlighted that the organisational culture and the leadership behaviour have a significant positive relationship with the climate for innovation. Positive changes in the organisational culture and leadership behaviour are likely to lead to a more conducive organisational climate for innovation.
- Full Text:
- Date Issued: 2020
- Authors: Mmbasa-Chimusoro, Lusanda
- Date: 2020
- Subjects: Leadership
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/49647 , vital:41763
- Description: Innovation has emerged as an important factor for the survival of businesses especially when there are external factors at play such as increased competition, economic decline and demanding consumers. Organisations need to innovate to remain attractive in the global economy. To be able to address the needs of customers in a quick way, organisations need to be cognizant of the social and technological shifts so they can be in position to exploit them to their advantage. In today’s competitive environment, innovation is a driver of change and organisations that resist that change are in danger. Regardless of the scope of the resource pool and the organisational excellence, companies cannot shield themselves from change. While change comes with risk and uncertainty, it also presents opportunity. The choice to innovate must be supported by actions that foster an environment in which people are comfortable to be innovative. An organisational climate that inspires members to engage in innovation is vital for the innovation efforts of an organisation to be successful. The purpose of the study was to determine the leadership practices that can be adopted to build and sustain a` work environment that fosters innovation. To achieve this objective a conceptual model was constructed from literature and the relationship between six constructs was tested, namely, organisational culture, leadership style, leadership behaviour, reward and recognition, training and development, and a climate for innovation. To test the conceptual model, a questionnaire was sent to 82 participants working in the media and entertainment industry. The results of the data analysis highlighted that the organisational culture and the leadership behaviour have a significant positive relationship with the climate for innovation. Positive changes in the organisational culture and leadership behaviour are likely to lead to a more conducive organisational climate for innovation.
- Full Text:
- Date Issued: 2020
Towards decolonizing a local university’s business school’s masters in business administration
- Authors: Du Preez, Daniella
- Date: 2020
- Subjects: Decolonization -- Education (Higher) -- Curricula
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47735 , vital:40330
- Description: 2015 marked the year students went to great lengths to call on Higher Education institutions and their educators for a decolonised curriculum. This behaviour is attributable to the conditions that they had do study in. Buildings and campuses have colonial names, lectures mostly include White people’s intellectual contributions. Colonialism included colonial knowledge and denied African practices and existence. For centuries African philosophy was excluded and marginalised, which caused much pain and inhumanity. Higher education institutions remain detached from the developmental changes of African communities. Silence in academic disciplines was overwhelming Eurocentric / Westernised. Transformation of Higher Education curriculum in South Africa requires inclusion of African philosophy, and acknowledgement and respect for other cultures’ values, languages and knowledge. Educators play a pivotal role in transferring knowledge to students and producing the leaders for the future. Colonisation has ruled for decades and the effects thereof are still felt in various aspects of life. The education platform can break colonialism and if allowed, bring restoration to indigenous people. South African universities can contribute to society in transforming and decolonising curriculum and giving indigenous people and knowledge their rightful place. An education system free from colonialism positions students to add value to society as their worldviews are taken into consideration. This paper investigates the factors that could lead to a decolonised curriculum. Higher Education institutions have a role to play in ensuring a University free form colonial power and inequality. Decolonisation of the intellectual landscape will result in the decolonisation of the mind.
- Full Text:
- Date Issued: 2020
- Authors: Du Preez, Daniella
- Date: 2020
- Subjects: Decolonization -- Education (Higher) -- Curricula
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47735 , vital:40330
- Description: 2015 marked the year students went to great lengths to call on Higher Education institutions and their educators for a decolonised curriculum. This behaviour is attributable to the conditions that they had do study in. Buildings and campuses have colonial names, lectures mostly include White people’s intellectual contributions. Colonialism included colonial knowledge and denied African practices and existence. For centuries African philosophy was excluded and marginalised, which caused much pain and inhumanity. Higher education institutions remain detached from the developmental changes of African communities. Silence in academic disciplines was overwhelming Eurocentric / Westernised. Transformation of Higher Education curriculum in South Africa requires inclusion of African philosophy, and acknowledgement and respect for other cultures’ values, languages and knowledge. Educators play a pivotal role in transferring knowledge to students and producing the leaders for the future. Colonisation has ruled for decades and the effects thereof are still felt in various aspects of life. The education platform can break colonialism and if allowed, bring restoration to indigenous people. South African universities can contribute to society in transforming and decolonising curriculum and giving indigenous people and knowledge their rightful place. An education system free from colonialism positions students to add value to society as their worldviews are taken into consideration. This paper investigates the factors that could lead to a decolonised curriculum. Higher Education institutions have a role to play in ensuring a University free form colonial power and inequality. Decolonisation of the intellectual landscape will result in the decolonisation of the mind.
- Full Text:
- Date Issued: 2020
Traditional Dealerships’ Operational Capacity to Sell Electric Vehicles
- Authors: Knoetze, Alicia Jo-mari
- Date: 2020
- Subjects: Electric vehicle industry Automobile industry and trade
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/48686 , vital:41059
- Description: The global automotive industry faces an emerging turning point where an unceasing dependence on costly fossil fuels and a growing concern over global warming is driving the industry to form new possibilities. A major challenge for decision makers is to assure that the consumer market is informed about both the advantages and disadvantageous of electric vehicle technology. A significant amount of research has been done on both the operational ability of electric vehicles and consumer resistance and preferences towards new technology and the marketing of electric vehicles. Given the retail relationship between key industry stakeholders such as the Original Equipment Manufacturers, franchised dealership network and potential electric vehicle consumers, the transition towards new electric vehicle technology represents an important strategic realignment for dealerships in order to sell electric vehicles along with traditional internal combustion engine vehicles and questions their operational capacity to do so successfully. The primary data was collected from a sample of forty respondents by means of an online questionnaire. The questionnaire was designed from literature and using similar extracts from other electric vehicle consumer resistance studies questionnaires. An email containing a Universal Resource Link (URL) to the questionnaire was sent and by means of snowball sampling, a representative sample of forty-eight respondents participated in the study who fully completed all the sections of the questionnaire. Interviews were conducted with Senior Management of local dealerships in the Port Elizabeth area. The interviews were executed in the same method as a ‘walk-in’ potential customer. Participation therefore was based on the willingness, readiness and availability of management. Three dealerships who already sell electric vehicles as well as two dealership who still only sell traditional internal combustion engine vehicles participated in the interviews. In addition, the National Automobile Dealers Association (NADA) commented on the strategic realignment of the South African industry as a whole. The results indicated that the majority of respondents believed that electric vehicles were a suitable alternative to the traditional internal combustion engine vehicle and were willing to personally contribute to improved sustainable mobility. Uncertainty remained with consumers and there was unwillingness to purchase and electric vehicle within the next five years. Electric vehicles were also believed to perform better but there was uncertainty about the return that would be achieved from investment in an electric vehicle despite the reduction in their carbon footprint and the associated image boost with family and colleagues. Furthermore, there appeared to be an alignment amongst the interviewees that South Africa does not face and immediate threat in terms of electric vehicles as the anticipated tipping point is envisaged to be in the region of 2030 onwards, however NADA as a professional industry body still warns that this is not a set point in time and that market forces could change the outlook and adaption dramatically.
- Full Text:
- Date Issued: 2020
- Authors: Knoetze, Alicia Jo-mari
- Date: 2020
- Subjects: Electric vehicle industry Automobile industry and trade
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/48686 , vital:41059
- Description: The global automotive industry faces an emerging turning point where an unceasing dependence on costly fossil fuels and a growing concern over global warming is driving the industry to form new possibilities. A major challenge for decision makers is to assure that the consumer market is informed about both the advantages and disadvantageous of electric vehicle technology. A significant amount of research has been done on both the operational ability of electric vehicles and consumer resistance and preferences towards new technology and the marketing of electric vehicles. Given the retail relationship between key industry stakeholders such as the Original Equipment Manufacturers, franchised dealership network and potential electric vehicle consumers, the transition towards new electric vehicle technology represents an important strategic realignment for dealerships in order to sell electric vehicles along with traditional internal combustion engine vehicles and questions their operational capacity to do so successfully. The primary data was collected from a sample of forty respondents by means of an online questionnaire. The questionnaire was designed from literature and using similar extracts from other electric vehicle consumer resistance studies questionnaires. An email containing a Universal Resource Link (URL) to the questionnaire was sent and by means of snowball sampling, a representative sample of forty-eight respondents participated in the study who fully completed all the sections of the questionnaire. Interviews were conducted with Senior Management of local dealerships in the Port Elizabeth area. The interviews were executed in the same method as a ‘walk-in’ potential customer. Participation therefore was based on the willingness, readiness and availability of management. Three dealerships who already sell electric vehicles as well as two dealership who still only sell traditional internal combustion engine vehicles participated in the interviews. In addition, the National Automobile Dealers Association (NADA) commented on the strategic realignment of the South African industry as a whole. The results indicated that the majority of respondents believed that electric vehicles were a suitable alternative to the traditional internal combustion engine vehicle and were willing to personally contribute to improved sustainable mobility. Uncertainty remained with consumers and there was unwillingness to purchase and electric vehicle within the next five years. Electric vehicles were also believed to perform better but there was uncertainty about the return that would be achieved from investment in an electric vehicle despite the reduction in their carbon footprint and the associated image boost with family and colleagues. Furthermore, there appeared to be an alignment amongst the interviewees that South Africa does not face and immediate threat in terms of electric vehicles as the anticipated tipping point is envisaged to be in the region of 2030 onwards, however NADA as a professional industry body still warns that this is not a set point in time and that market forces could change the outlook and adaption dramatically.
- Full Text:
- Date Issued: 2020
A case study of role conflict experienced by change champions during organisational change
- Nakani-Mapoma, Xoliswa Faith
- Authors: Nakani-Mapoma, Xoliswa Faith
- Date: 2019
- Subjects: Organization change , Organization change -- Management , Role conflict , Organizational behavior -- Case studies , Corporate culture -- Case studies
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/96848 , vital:31337
- Description: A change champion has been defined as a person from any level of the organisation who is skilled at initiating, facilitating and implementing change, and who can effectively champion organisational changes. From a review of the literature, it was anticipated that change champions may experience role conflict, due to the multiple roles that they needed to fulfil simultaneously. Informed by organisational role theory, this research investigated the change management programme of a specific public entity as a case study, and analysed the nature of the role conflict that change champions experienced during a specific organisational change. Semi-structured interviews were conducted with four change champions, the change coordinator and the Executive Director Corporate Services. The organisational documents that relate to change management were also consulted with a view to providing background information and an overview of the change management programme. A deductive thematic analysis approach was used to analyse the data. A coding framework was developed prior to the collection of data, and was used for the identification of theoretical codes and themes in the data. The following codes were developed and explored as types of role conflict: role ambiguity, person role conflict, role strain, role overload and role incompatibility. In terms of the findings, this study confirmed that change champions did experience role conflict during organisational change, mainly due to various expectations that come from different role senders. In the light of these findings, it was recommended that senior managers could reduce the incidents of role conflict by training change champions, introducing an orientation programme for new change champions, consider their personal values when appointing them, and allocating sufficient time for change champions to fulfil this additional role. This study has contributed to the body of knowledge by drawing on role theory and applying it to change management, in order to provide insight on the role of change champions during the organisational change, and in particular the role conflict that they experienced.
- Full Text:
- Date Issued: 2019
- Authors: Nakani-Mapoma, Xoliswa Faith
- Date: 2019
- Subjects: Organization change , Organization change -- Management , Role conflict , Organizational behavior -- Case studies , Corporate culture -- Case studies
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/96848 , vital:31337
- Description: A change champion has been defined as a person from any level of the organisation who is skilled at initiating, facilitating and implementing change, and who can effectively champion organisational changes. From a review of the literature, it was anticipated that change champions may experience role conflict, due to the multiple roles that they needed to fulfil simultaneously. Informed by organisational role theory, this research investigated the change management programme of a specific public entity as a case study, and analysed the nature of the role conflict that change champions experienced during a specific organisational change. Semi-structured interviews were conducted with four change champions, the change coordinator and the Executive Director Corporate Services. The organisational documents that relate to change management were also consulted with a view to providing background information and an overview of the change management programme. A deductive thematic analysis approach was used to analyse the data. A coding framework was developed prior to the collection of data, and was used for the identification of theoretical codes and themes in the data. The following codes were developed and explored as types of role conflict: role ambiguity, person role conflict, role strain, role overload and role incompatibility. In terms of the findings, this study confirmed that change champions did experience role conflict during organisational change, mainly due to various expectations that come from different role senders. In the light of these findings, it was recommended that senior managers could reduce the incidents of role conflict by training change champions, introducing an orientation programme for new change champions, consider their personal values when appointing them, and allocating sufficient time for change champions to fulfil this additional role. This study has contributed to the body of knowledge by drawing on role theory and applying it to change management, in order to provide insight on the role of change champions during the organisational change, and in particular the role conflict that they experienced.
- Full Text:
- Date Issued: 2019
A corporate social responsibility (CSR) analysis of the transformation of the mobile telephone industry of South Africa
- Authors: Nyamande, Godfrey
- Date: 2019
- Subjects: Social responsibility of business -- South Africa , Cell phone systems -- Moral and ethical aspects -- South Africa , Mobile communication systems -- Moral and ethicsl aspects -- South Africa , Telecommunication -- Moral and ethicsl aspects -- South Africa
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/93887 , vital:30967
- Description: Corporate Social Responsibility (CSR) requires companies to fulfil certain responsibilities in society that are outside of the core operational activities of the company. The socio-economic dynamics of the region or country that the company operates from, as well as the pressures those stakeholders tend to apply, have a bearing on the direction that the CSR development takes. Mirvis and Googins (2006) described the CSR developmental path followed by international companies. Before that Carroll (1991) had suggested a developmental pyramid that suggested that philanthropy represented the highest level of CSR development. This pyramid was later revised by Visser (2005) in order to suit the African environment. In South Africa CSR development is mainly driven by legislation through the BEE Act of 2003. This has resulted in the birth of industry charters that guide the development of CSR in different industries. To fulfil the requirements of the charter and score vital B-BBEE points, companies have to engage with both internal and external stakeholders, holistically. One such industry is the telecommunications industry, which formed the basis for this research, with special emphasis on the mobile telecommunications industry. The research set out to explore how the industry charter and company practices compared with the existing literature on CSR. The aim of this research was therefore to analyse the existing CSR practices in the mobile telecommunication industry in South Africa, where the B-BBEE Act plays a pivotal role in influencing practice. Using publically available documents, this research conducted an analysis of the B-BBEE components in the telecommunications charter as the catalyst to development of CSR in the South African mobile telecommunications industry, with the three dominant companies, - MTN, Vodacom and Cell C – being utilised as case studies. Key research findings were that transformation is still low in terms of equitable gender and racial representation at the top management level. The industry charter attempts to address these and other social challenges and economic problems. However, it does not address ecological issues that may emanate from the industry operations. Therefore, a CSR assessment framework that addresses all stakeholders for sustainable economic development is proposed.
- Full Text:
- Date Issued: 2019
- Authors: Nyamande, Godfrey
- Date: 2019
- Subjects: Social responsibility of business -- South Africa , Cell phone systems -- Moral and ethical aspects -- South Africa , Mobile communication systems -- Moral and ethicsl aspects -- South Africa , Telecommunication -- Moral and ethicsl aspects -- South Africa
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/93887 , vital:30967
- Description: Corporate Social Responsibility (CSR) requires companies to fulfil certain responsibilities in society that are outside of the core operational activities of the company. The socio-economic dynamics of the region or country that the company operates from, as well as the pressures those stakeholders tend to apply, have a bearing on the direction that the CSR development takes. Mirvis and Googins (2006) described the CSR developmental path followed by international companies. Before that Carroll (1991) had suggested a developmental pyramid that suggested that philanthropy represented the highest level of CSR development. This pyramid was later revised by Visser (2005) in order to suit the African environment. In South Africa CSR development is mainly driven by legislation through the BEE Act of 2003. This has resulted in the birth of industry charters that guide the development of CSR in different industries. To fulfil the requirements of the charter and score vital B-BBEE points, companies have to engage with both internal and external stakeholders, holistically. One such industry is the telecommunications industry, which formed the basis for this research, with special emphasis on the mobile telecommunications industry. The research set out to explore how the industry charter and company practices compared with the existing literature on CSR. The aim of this research was therefore to analyse the existing CSR practices in the mobile telecommunication industry in South Africa, where the B-BBEE Act plays a pivotal role in influencing practice. Using publically available documents, this research conducted an analysis of the B-BBEE components in the telecommunications charter as the catalyst to development of CSR in the South African mobile telecommunications industry, with the three dominant companies, - MTN, Vodacom and Cell C – being utilised as case studies. Key research findings were that transformation is still low in terms of equitable gender and racial representation at the top management level. The industry charter attempts to address these and other social challenges and economic problems. However, it does not address ecological issues that may emanate from the industry operations. Therefore, a CSR assessment framework that addresses all stakeholders for sustainable economic development is proposed.
- Full Text:
- Date Issued: 2019
A framework for capital structure decision-making in South African businesses
- Authors: Du Toit, Jan Lodewicus
- Date: 2019
- Subjects: Corporations -- Finance -- South Africa , Business enterprises -- South Africa Decision making
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/39567 , vital:35291
- Description: The research is undertaken to understand how businesses make their capital structure decisions by identifying and evaluating the factors to be considered in making capital structure decisions in South African businesses. Qualitative research methods are used in two phases. In phase one, a literature review is conducted to create a framework of strategic aspects to consider when making capital structure decisions. In phase two the framework is evaluated by conducting in-depth interviews. The purpose of phase two is to identify the strategic aspects that are considered in the South African business context. The literature overview identified twelve strategic aspects for consideration when making capital structure decisions, namely business risk, control, flexibility, growth rate, long-run viability, management constraints, management conservatism, market conditions, rating agencies, size, taxation and transactional cost. The framework of twelve strategic aspects to be considered when making capital structure decisions was empirically evaluated by means of interviews. The interview responses regarding the initial twelve strategic aspects were coded and three themes emerged, namely critical strategic decision-making factors (business risk, financial flexibility, tax advantage, and volatility of earnings cash flows); factors relating specifically to markets in South Africa (growth rate, long-term viability, market conditions, credit rating, and transaction costs) and autonomy of the decision-making process (control, management constraints, managerial conservatism, and size). During the interview process, it was indicated that the autonomy of the decision-making process theme (control structure, management constraints, managerial conservatism and business size) do not form part of the strategic capital structure decision-making process in their companies and should be omitted. The interviewees highlighted four additional themes that may affect their capital structure decisions, namely government interference in the market and in the local business; Black Economic Empowerment (BEE) rating; political stability, and state capture. The study suggests a proposed framework consisting of six themes that can be used to guide capital structure decisions in South Africa businesses.
- Full Text:
- Date Issued: 2019
- Authors: Du Toit, Jan Lodewicus
- Date: 2019
- Subjects: Corporations -- Finance -- South Africa , Business enterprises -- South Africa Decision making
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/39567 , vital:35291
- Description: The research is undertaken to understand how businesses make their capital structure decisions by identifying and evaluating the factors to be considered in making capital structure decisions in South African businesses. Qualitative research methods are used in two phases. In phase one, a literature review is conducted to create a framework of strategic aspects to consider when making capital structure decisions. In phase two the framework is evaluated by conducting in-depth interviews. The purpose of phase two is to identify the strategic aspects that are considered in the South African business context. The literature overview identified twelve strategic aspects for consideration when making capital structure decisions, namely business risk, control, flexibility, growth rate, long-run viability, management constraints, management conservatism, market conditions, rating agencies, size, taxation and transactional cost. The framework of twelve strategic aspects to be considered when making capital structure decisions was empirically evaluated by means of interviews. The interview responses regarding the initial twelve strategic aspects were coded and three themes emerged, namely critical strategic decision-making factors (business risk, financial flexibility, tax advantage, and volatility of earnings cash flows); factors relating specifically to markets in South Africa (growth rate, long-term viability, market conditions, credit rating, and transaction costs) and autonomy of the decision-making process (control, management constraints, managerial conservatism, and size). During the interview process, it was indicated that the autonomy of the decision-making process theme (control structure, management constraints, managerial conservatism and business size) do not form part of the strategic capital structure decision-making process in their companies and should be omitted. The interviewees highlighted four additional themes that may affect their capital structure decisions, namely government interference in the market and in the local business; Black Economic Empowerment (BEE) rating; political stability, and state capture. The study suggests a proposed framework consisting of six themes that can be used to guide capital structure decisions in South Africa businesses.
- Full Text:
- Date Issued: 2019
A framework for the adoption and optimization of technology within Coega Business Center
- Authors: Zulu, Zwelibanzi
- Date: 2019
- Subjects: Technological innovations
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40206 , vital:35982
- Description: The special economic zone sector plays an important role in economies across the African continent. The mission of the COEGA Development Corporation (CDC) is to provide a competitive investment location supported by value added business services that ultimately enable socio-economic development. The Entity is mandated to develop and operate the Coega Industrial Development Zone (IDZ), which is located adjacent to the modern deep-water port facility, Port of Ngqura, developed and owned by Transnet National Ports Authority. The CDC attracts investors from all over the world and in different business sectors through investment promotion as well as Foreign Direct Investment (FDI). The Coega Development Corporation whose core mandate is to attract Foreign Direct Investments (FDI) struggles to adopt innovative information technologies expeditiously, which is problem for the organization. The organization currently has Information Technology (IT) systems and applications such as the Enterprise Resource Planning (ERP) and other IT systems that have been used, but there has been failure in maximizing the IT capabilities implemented internally. Employees are not understanding and seeing the benefit of using IT systems and there is no integration of systems within the CDC. This paper aims to acquire underlying knowledge of how IT is adopted in private sector organizations and further explore what factors impact its adoption. The main objective of this study was to propose a framework for adopting an optimizing technology usage within the Coega development Corporation to enhance productivity and efficiency. The study focused on the effect of components such as top management involvement, management styles, innovative organization culture, end user training, innovation diffusion, championship and knowledge management. In conclusion, this study showed the importance of optimizing technology, within the Coega Business Center. The author presented and made Recommendations on how to integrate the independent variables identified can influence the optimization of technology. v The proposed conceptual IT innovation adoption and optimization framework is a contribution to theory. This framework presents a detailed list of internal factors that influence IT adoption and optimization in government sector organizations such as the Coega Development Corporation. The author inferences that each factor within this framework signifies its importance and must be considered by organizations while adopting innovation technologies.
- Full Text:
- Date Issued: 2019
- Authors: Zulu, Zwelibanzi
- Date: 2019
- Subjects: Technological innovations
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40206 , vital:35982
- Description: The special economic zone sector plays an important role in economies across the African continent. The mission of the COEGA Development Corporation (CDC) is to provide a competitive investment location supported by value added business services that ultimately enable socio-economic development. The Entity is mandated to develop and operate the Coega Industrial Development Zone (IDZ), which is located adjacent to the modern deep-water port facility, Port of Ngqura, developed and owned by Transnet National Ports Authority. The CDC attracts investors from all over the world and in different business sectors through investment promotion as well as Foreign Direct Investment (FDI). The Coega Development Corporation whose core mandate is to attract Foreign Direct Investments (FDI) struggles to adopt innovative information technologies expeditiously, which is problem for the organization. The organization currently has Information Technology (IT) systems and applications such as the Enterprise Resource Planning (ERP) and other IT systems that have been used, but there has been failure in maximizing the IT capabilities implemented internally. Employees are not understanding and seeing the benefit of using IT systems and there is no integration of systems within the CDC. This paper aims to acquire underlying knowledge of how IT is adopted in private sector organizations and further explore what factors impact its adoption. The main objective of this study was to propose a framework for adopting an optimizing technology usage within the Coega development Corporation to enhance productivity and efficiency. The study focused on the effect of components such as top management involvement, management styles, innovative organization culture, end user training, innovation diffusion, championship and knowledge management. In conclusion, this study showed the importance of optimizing technology, within the Coega Business Center. The author presented and made Recommendations on how to integrate the independent variables identified can influence the optimization of technology. v The proposed conceptual IT innovation adoption and optimization framework is a contribution to theory. This framework presents a detailed list of internal factors that influence IT adoption and optimization in government sector organizations such as the Coega Development Corporation. The author inferences that each factor within this framework signifies its importance and must be considered by organizations while adopting innovation technologies.
- Full Text:
- Date Issued: 2019
A framework of macroeconomic factors to be considered when evaluating commercial real estate development in sub-Saharan Africa
- Authors: Lawson, Stephen
- Date: 2019
- Subjects: Commercial real estate -- Development -- Sub-Saharan Africa , Real estate investment -- Sub-Saharan Africa Macroeconomics
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40072 , vital:35745
- Description: Sub-Saharan Africa as a region is one with great potential given the positive demographic trends experienced in recent history, trends expected to continue into the future. The factors contributing to this positive demographic trend include, improved healthcare, education and life expectancy, all of which have contributed to a younger and growing population. The younger and growing population, the majority of which are located within the working age group, have resulted in high rates of urbanisation as the populous move from traditional rural areas to more urbanised areas and cities in search of greater opportunities, employment, and ultimately, better quality of life. The positive population growth and urbanisation trends exhibited in the region provide an opportunity to the role players in industry and commerce, as they seek to take advantage of the growing consumer base. Accordingly, commercial real estate developers active within the region have an opportunity to satisfy the growing needs of the market given the low levels of commercial real estate stock available in the region. However, historically the region has served as a poor investment destination for commercial real estate given the dynamic and occasionally volatile political, economic and legal environments. The opportunity presented to commercial real estate developers as a result of the positive demographic trends is met with large scale risks in the form of a dynamic and ever-changing macroeconomic environment within the region. To ensure the success, profitability and longevity of their commercial real estate developments, active real estate developers and in pursuit of commercial real estate development in sub-Saharan Africa need to approach the opportunities in a cautious and informed manner. The purpose of the study is to develop a framework which will identify a common set of macroeconomic factors and associated variables in order to assist South African real estate developers in the identification, mitigation and management of macroeconomic risks when evaluating commercial real estate in sub- Saharan Africa. A frame of reference was developed on the PESTEL Analysis in order to identify factors within the macroeconomic environment, following which a literature-driven framework was developed after an extensive literature review process, which identified macroeconomic risk variables associated with each of the factors identified. The literature-driven framework was then tested through a series of semi-structured interviews, which comprised five suitably qualified and experienced respondents who are real estate developers currently active in pursuit of commercial real estate development in sub-Saharan Africa and are currently employed by or own a real estate development organisation. Following the data analysis of the respondent interviews, a proposed framework was developed which detailed the macroeconomic factors and associated variables to be considered when evaluating commercial real estate development in sub-Saharan Africa, by providing a ranked scale of relevance for the variables associated with the respective macroeconomic risk factors identified. The development of the proposed framework is intended to assist South African real estate developers in the identification, mitigation and management of macroeconomic risks when evaluating the development of commercial real estate in sub-Saharan Africa.
- Full Text:
- Date Issued: 2019
- Authors: Lawson, Stephen
- Date: 2019
- Subjects: Commercial real estate -- Development -- Sub-Saharan Africa , Real estate investment -- Sub-Saharan Africa Macroeconomics
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40072 , vital:35745
- Description: Sub-Saharan Africa as a region is one with great potential given the positive demographic trends experienced in recent history, trends expected to continue into the future. The factors contributing to this positive demographic trend include, improved healthcare, education and life expectancy, all of which have contributed to a younger and growing population. The younger and growing population, the majority of which are located within the working age group, have resulted in high rates of urbanisation as the populous move from traditional rural areas to more urbanised areas and cities in search of greater opportunities, employment, and ultimately, better quality of life. The positive population growth and urbanisation trends exhibited in the region provide an opportunity to the role players in industry and commerce, as they seek to take advantage of the growing consumer base. Accordingly, commercial real estate developers active within the region have an opportunity to satisfy the growing needs of the market given the low levels of commercial real estate stock available in the region. However, historically the region has served as a poor investment destination for commercial real estate given the dynamic and occasionally volatile political, economic and legal environments. The opportunity presented to commercial real estate developers as a result of the positive demographic trends is met with large scale risks in the form of a dynamic and ever-changing macroeconomic environment within the region. To ensure the success, profitability and longevity of their commercial real estate developments, active real estate developers and in pursuit of commercial real estate development in sub-Saharan Africa need to approach the opportunities in a cautious and informed manner. The purpose of the study is to develop a framework which will identify a common set of macroeconomic factors and associated variables in order to assist South African real estate developers in the identification, mitigation and management of macroeconomic risks when evaluating commercial real estate in sub- Saharan Africa. A frame of reference was developed on the PESTEL Analysis in order to identify factors within the macroeconomic environment, following which a literature-driven framework was developed after an extensive literature review process, which identified macroeconomic risk variables associated with each of the factors identified. The literature-driven framework was then tested through a series of semi-structured interviews, which comprised five suitably qualified and experienced respondents who are real estate developers currently active in pursuit of commercial real estate development in sub-Saharan Africa and are currently employed by or own a real estate development organisation. Following the data analysis of the respondent interviews, a proposed framework was developed which detailed the macroeconomic factors and associated variables to be considered when evaluating commercial real estate development in sub-Saharan Africa, by providing a ranked scale of relevance for the variables associated with the respective macroeconomic risk factors identified. The development of the proposed framework is intended to assist South African real estate developers in the identification, mitigation and management of macroeconomic risks when evaluating the development of commercial real estate in sub-Saharan Africa.
- Full Text:
- Date Issued: 2019
A maintenance strategy assessment that supports quality electricity generation and availability
- Authors: Hendricks, Hubert
- Date: 2019
- Subjects: Electric power distribution -- South Africa , Electric power production -- South Africa Electric power consumption -- South Africa Electric power -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40305 , vital:36133
- Description: This paper seeks to contribute to the solutions of some of the challenges faced within Eskom Generation with regards to sustainably supplying electricity to South Africa and the neighbouring countries – the approach used in this paper is to improve quality within the maintenance sphere, considering quality workmanship and high quality standard equipment normally increases reliability and availability – With an increased reliability and availability, there is a strong likelihood that Eskom equipment will be able to produce electricity sustainably. Furthermore, the research found that there are a number of aspects to incorporate into the business in order to have a well-rounded quality system within the business. The Maintenance department would need to have a strategy that is founded on the type of assets and life of the assets, the department needs to have a computerised maintenance management system that integrates with other relevant departments such as Finance who needs to guarantee correct budgets for the respective maintenance plans, Stores who will have to ensure correct stock levels to carry out maintenance works, and Procurement who will need to know which services and goods to prioritise among purchase requisitions and purchase orders. HR also plays an important role, as per the research, when it comes to training and development that can improve the abilities of the employees to provide a speedier and accurate service when he/she is more competent; Maintenance management along with engineers then have the crucial role of marrying these aspects to provide the maintenance philosophy for the business that is most suited to the equipment in the plant. If any of these aspects are missing, it becomes a bit challenging to have a complete quality result. Some of the tools that the research considered are TQM and TPM with a strong focus on WM pillar. WM provides for equipment to be part of a Preventative Maintenance schedule to ensure all equipment is properly cared for, and to ensure history and trends are captured for future planning. Even though this research was limited to assess Tutuka EMD strategy, the above principles are applicable and helpful for maintenance departments on a global scale, and not only limited to power industries.
- Full Text:
- Date Issued: 2019
- Authors: Hendricks, Hubert
- Date: 2019
- Subjects: Electric power distribution -- South Africa , Electric power production -- South Africa Electric power consumption -- South Africa Electric power -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40305 , vital:36133
- Description: This paper seeks to contribute to the solutions of some of the challenges faced within Eskom Generation with regards to sustainably supplying electricity to South Africa and the neighbouring countries – the approach used in this paper is to improve quality within the maintenance sphere, considering quality workmanship and high quality standard equipment normally increases reliability and availability – With an increased reliability and availability, there is a strong likelihood that Eskom equipment will be able to produce electricity sustainably. Furthermore, the research found that there are a number of aspects to incorporate into the business in order to have a well-rounded quality system within the business. The Maintenance department would need to have a strategy that is founded on the type of assets and life of the assets, the department needs to have a computerised maintenance management system that integrates with other relevant departments such as Finance who needs to guarantee correct budgets for the respective maintenance plans, Stores who will have to ensure correct stock levels to carry out maintenance works, and Procurement who will need to know which services and goods to prioritise among purchase requisitions and purchase orders. HR also plays an important role, as per the research, when it comes to training and development that can improve the abilities of the employees to provide a speedier and accurate service when he/she is more competent; Maintenance management along with engineers then have the crucial role of marrying these aspects to provide the maintenance philosophy for the business that is most suited to the equipment in the plant. If any of these aspects are missing, it becomes a bit challenging to have a complete quality result. Some of the tools that the research considered are TQM and TPM with a strong focus on WM pillar. WM provides for equipment to be part of a Preventative Maintenance schedule to ensure all equipment is properly cared for, and to ensure history and trends are captured for future planning. Even though this research was limited to assess Tutuka EMD strategy, the above principles are applicable and helpful for maintenance departments on a global scale, and not only limited to power industries.
- Full Text:
- Date Issued: 2019
A model for retaining employees in an organisation within the aviation industry
- Authors: Makalima, Odwa Vuyolwethu
- Date: 2019
- Subjects: Employee retention , Labor turnover Job satsifaction Employee motivation
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40800 , vital:36238
- Description: Staff turnover affects even the best of organisations. It results in positions with high employee turnover rates being left open for months on end in other cases with other employees being appointed to act in those positions. Even after appointments are made there is a time period before appointees are proficient in the company operations and procedures. Staff turnover not only affects management but the organisation as a whole. It can sometimes lead to a decrease in organisational efficiency and a drop in the performance of the remaining staff. Employee retention is amongst the issues facing organisational managers as a result of a shortage of skilled workers, economic growth and high employee turnover. Organisations can no longer afford to leave the responsibility of retaining skilled and high performing employees to the Human Resources department. Management needs to take accountability for reducing loss of talent. The aim of this study is to improve employee retention by investigating factors that affect intention to resign in an aviation organisation. The study specifically examined how independent variables such as trust in management, organisational values, growth and advancement opportunities, effective communication, and work-life balance will influence the intent to resign of employees in an aviation organisation. An empirical study, consisting of a mail survey was conducted amongst 151 employees of an organisation in the aviation industry based across all nine provinces. The purpose was to investigate the determinants of intent to resign among employees in the aviation industry. The key findings indicate that growth and advancement opportunities and work-life balance are key variables for reducing intent to resign and thereby improving retention in aviation organisations. Trust in management, organisational values and effective communication were found to not have a significant relationship with employees’ intent to resign. Recommendations were made to management to ensure that they pay specific attention to growth and advancement opportunities as well as work-life balance in order to improve the retention of their employees.
- Full Text:
- Date Issued: 2019
- Authors: Makalima, Odwa Vuyolwethu
- Date: 2019
- Subjects: Employee retention , Labor turnover Job satsifaction Employee motivation
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40800 , vital:36238
- Description: Staff turnover affects even the best of organisations. It results in positions with high employee turnover rates being left open for months on end in other cases with other employees being appointed to act in those positions. Even after appointments are made there is a time period before appointees are proficient in the company operations and procedures. Staff turnover not only affects management but the organisation as a whole. It can sometimes lead to a decrease in organisational efficiency and a drop in the performance of the remaining staff. Employee retention is amongst the issues facing organisational managers as a result of a shortage of skilled workers, economic growth and high employee turnover. Organisations can no longer afford to leave the responsibility of retaining skilled and high performing employees to the Human Resources department. Management needs to take accountability for reducing loss of talent. The aim of this study is to improve employee retention by investigating factors that affect intention to resign in an aviation organisation. The study specifically examined how independent variables such as trust in management, organisational values, growth and advancement opportunities, effective communication, and work-life balance will influence the intent to resign of employees in an aviation organisation. An empirical study, consisting of a mail survey was conducted amongst 151 employees of an organisation in the aviation industry based across all nine provinces. The purpose was to investigate the determinants of intent to resign among employees in the aviation industry. The key findings indicate that growth and advancement opportunities and work-life balance are key variables for reducing intent to resign and thereby improving retention in aviation organisations. Trust in management, organisational values and effective communication were found to not have a significant relationship with employees’ intent to resign. Recommendations were made to management to ensure that they pay specific attention to growth and advancement opportunities as well as work-life balance in order to improve the retention of their employees.
- Full Text:
- Date Issued: 2019