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An evaluation on the implementation of Batho Pele Service Delivery Policy: a case of South African Social Security Agency in Amathole District Municipality

  • Authors: Matiti, Sibongile
  • Date: 2014
  • Language: English
  • Type: Thesis , Masters , MPA
  • Identifier: vital:11710 , http://hdl.handle.net/10353/d1015241
  • Description: Batho Pele Principles are the most fundamental policy guide-lines of the public sector administration and service delivery. The government uses these principles in improving the service delivery outcomes. The principles are meant to transform the hearts and the minds of public servants and put the citizens at the core of operations. The study succeeded to establish the understanding and implementation of these principles at SASSA Amathole Region. This study was able to determine the level of good governance in the public sector, its transparency, efficiency, effectiveness and accountability. SASSA committed themselves to the agenda of social transformation that is embodied in the principles of Social Justice and Bill of Rights contained in the South African Constitution. The study also looked at other previous literatures that were conducted which sought to better explain the Batho Pele principles and also looked into describing different demographic characteristics and the process of grant application at SASSA. The study looked at the important aspects that the public servants have to know with regards to the understanding and implementation of the Batho Pele principles. These principles came with responsibility and one has to be alert of their vitality in the realisation of rendering a public service that is sound. These principles were measured through grant application at SASSA in Eastern Cape at Amathole District Municipality. The study determined the level of commitment SASSA has in transforming service delivery. Improving service delivery is the ultimate goal of public service transformation programme and every government’s success depends on its effectiveness and efficiency delivery of services to citizens. The study concluded with the emphasis on the need for effective implementation of Batho Pele policy by government agencies such as SASSA.
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  • Date Issued: 2014

An examination of Christian values and correlated concepts in small business practices in South Africa

  • Authors: Van den Berg, Ruan
  • Date: 2014
  • Subjects: Business -- Religious aspects , Business ethics , Capitalism -- Religious aspects
  • Language: English
  • Type: Thesis , Doctoral , DBA
  • Identifier: vital:8919 , http://hdl.handle.net/10948/d1021094
  • Description: The purpose of this research project was to establish in what way Christian entrepreneurs, in this case owner-managers of small and medium-sized enterprises, drew on their Christian faith – as an identity-creating construct – in the day-to-day running of their businesses. Religion was identified as one of the significant contributing elements that form part of individuals’ underlying values that are used to make numerous value-based decisions. Because SME owner-managers that adhere to the Christian faith constitute a fairly large segment of society in the Western World, a study of this nature can be regarded as a worthwhile undertaking that provides valuable insights related to how and to what extent this particular group of economic actors merge religious convictions with business operations. The research was set up in such a way that SME owner-managers in South Africa, who were self-proclaimed Christians and broadly defined as members of the Protestant tradition, constituted the sample participants. The methodology regarded as most suitable was a qualitative, grounded-theory approach whereby interviews were conducted along the lines of a semi-structured interview schedule. An openended exploratory strategy was adopted that allowed respondents to convey their thoughts and ideas pertaining to the research phenomenon from their personal perspectives. A number of conceptual and linguistic frames offered by the respondents – that gave language to the way they rationalised their faith in the context of managing their businesses – were recorded. A total of sixteen major themes and an additional eight sub-themes emerged from the data. The themes recorded and analysed were: faith, grace, calling, stewardship, kingdom, holiness, discipleship, discernment, love, relationship, anointing, inseparable dimensions of life, the Christian life journey, money, cultural perspectives and biblical principles, including the centrality of the Bible, integrity and honesty, sowing and reaping, humility, forgiveness, power of the tongue, importance of prayer and the centrality of Christ. The research findings revealed that a correct understanding of the Christian identity as well as a correct application thereof is crucial in successfully incorporating Christian ideals in the market. Full integration of the Christian identity plus an internalisation of God’s purposes and principles create an inner sense of direction that is less focused on external moral guidelines and codes of conduct – the phrase living from the inside out’ seems appropriately fitting to describe a group of economic actors who pursue their business careers with a sense of calling coupled with a belief that their commercial whereabouts are distinctively linked to a transcendent objective. In addition, general business administration guidelines, where the issue of religious affiliation per se is of no particular consequence, allow for the integration of the value concepts uncovered through the study by way of the corporate governance framework as contained in the King III report – particularly with reference to business practice interventions related to the formulation and implementation of core organisational values and moral codes.
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  • Date Issued: 2014

An examination of validation practices in relation to the forensic acquisition of digital evidence in South Africa

  • Authors: Jordaan, Jason
  • Date: 2014
  • Subjects: Electronic evidence , Evidence, Criminal , Forensic sciences , Evidence, Criminal -- South Africa -- Law and legislation
  • Language: English
  • Type: Thesis , Masters , MSc
  • Identifier: vital:4706 , http://hdl.handle.net/10962/d1016361
  • Description: The acquisition of digital evidence is the most crucial part of the entire digital forensics process. During this process, digital evidence is acquired in a forensically sound manner to ensure the legal admissibility and reliability of that evidence in court. In the acquisition process various hardware or software tools are used to acquire the digital evidence. All of the digital forensic standards relating to the acquisition of digital evidence require that the hardware and software tools used in the acquisition process are validated as functioning correctly and reliably, as this lends credibility to the evidence in court. In fact the Electronic Communications and Transactions Act 25 of 2002 in South Africa specifically requires courts to consider issues such as reliability and the manner in which the integrity of digital evidence is ensured when assessing the evidential weight of digital evidence. Previous research into quality assurance in the practice of digital forensics in South Africa identified that in general, tool validation was not performed, and as such a hypothesis was proposed that digital forensic practitioners in South Africa make use of hardware and/or software tools for the forensic acquisition of digital evidence, whose validity and/or reliability cannot be objectively proven. As such the reliability of any digital evidence preserved using those tools is potentially unreliable. This hypothesis was tested in the research through the use of a survey of digital forensic practitioners in South Africa. The research established that the majority of digital forensic practitioners do not use tools in the forensic acquisition of digital evidence that can be proven to be validated and/or reliable. While just under a fifth of digital forensic practitioners can provide some proof of validation and/or reliability, the proof of validation does not meet formal international standards. In essence this means that digital evidence, which is preserved through the use of specific hardware and/or software tools for subsequent presentation and reliance upon as evidence in a court of law, is preserved by tools where the objective and scientific validity thereof has not been determined. Since South African courts must consider reliability in terms of Section 15(3) of the Electronic Communications and Transactions Act 25 of 2002 in assessing the weight of digital evidence, this is undermined through the current state of practice in South Africa by digital forensic practitioners.
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  • Date Issued: 2014

An exploration into the use of webinjects by financial malware

  • Authors: Forrester, Jock Ingram
  • Date: 2014
  • Subjects: Malware (Computer software) -- Analysis , Internet fraud , Computer crimes , Computer security , Electronic commerce
  • Language: English
  • Type: Thesis , Masters , MSc
  • Identifier: vital:4697 , http://hdl.handle.net/10962/d1012079 , Malware (Computer software) -- Analysis , Internet fraud , Computer crimes , Computer security , Electronic commerce
  • Description: As the number of computing devices connected to the Internet increases and the Internet itself becomes more pervasive, so does the opportunity for criminals to use these devices in cybercrimes. Supporting the increase in cybercrime is the growth and maturity of the digital underground economy with strong links to its more visible and physical counterpart. The digital underground economy provides software and related services to equip the entrepreneurial cybercriminal with the appropriate skills and required tools. Financial malware, particularly the capability for injection of code into web browsers, has become one of the more profitable cybercrime tool sets due to its versatility and adaptability when targeting clients of institutions with an online presence, both in and outside of the financial industry. There are numerous families of financial malware available for use, with perhaps the most prevalent being Zeus and SpyEye. Criminals create (or purchase) and grow botnets of computing devices infected with financial malware that has been configured to attack clients of certain websites. In the research data set there are 483 configuration files containing approximately 40 000 webinjects that were captured from various financial malware botnets between October 2010 and June 2012. They were processed and analysed to determine the methods used by criminals to defraud either the user of the computing device, or the institution of which the user is a client. The configuration files contain the injection code that is executed in the web browser to create a surrogate interface, which is then used by the criminal to interact with the user and institution in order to commit fraud. Demographics on the captured data set are presented and case studies are documented based on the various methods used to defraud and bypass financial security controls across multiple industries. The case studies cover techniques used in social engineering, bypassing security controls and automated transfers.
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  • Date Issued: 2014

An exploration of an environmental resource management course for sustainable development practitioners in Kenya : a case study

  • Authors: Oteki, Jane Bosibori
  • Date: 2014
  • Subjects: Environmental management -- Kenya Sustainable development -- Kenya Environmental management -- Study and teaching -- Kenya Sustainable development -- Study and teaching -- Kenya Environmental education -- Study and teaching -- Kenya Environmental sciences -- Study and teaching -- Kenya Technical University of Kenya
  • Language: English
  • Type: Thesis , Doctoral , PhD
  • Identifier: vital:1964 , http://hdl.handle.net/10962/d1011611
  • Description: Environmental challenges facing the world currently call for efforts that can avert eminent disasters related to these challenges. In an effort to engage in conservation, the Environmental Resource Management course at Technical University offers an opportunity to train for sustainable development in the country. However, the development and implementation of courses aimed at developing careers in sustainability in institutions of higher learning are coming under scrutiny as questions are being asked about their contributions to sustainable development. This research explored the Environmental Resource Management course to understand how it was developed and implemented to address a practitioner in the environmental resources conservation sector. The study surfaced the contradictions in the course which can be used as a lens to re-orient the course to enable a practitioner in education for sustainable development to emerge. In Kenya, vocational courses in environmental education are a career choice for secondary school leavers and those engaged in the environmental conservation sector. This study carried out at Technical University of Kenya (TU-K) between January 2009 and April 2012 aimed at exploring how a diploma course: Environmental Resource Management (ERM) enabled the learners to become practitioners in environmental resource management. It surfaced contradictions and suggested transformative approaches to re-orient the course for sustainable development. This was necessitated by the paradigm shift in environmental education from environmental conservation education that emphasised ecological studies to Education for Sustainable Development that is broader and more holistic, encompassing social, economic and environmental aspects. The course has to be re-orientated to enable a practitioner in Education for Sustainable Development (ESD) to emerge considering the United Nations Decade of Education for Sustainable Development (UNDESD, 2005-2014). The course aims at training personnel for deployment in environmental conservation and management organisations to work as resource officers/supervisors in national parks, forestry management, water management, energy development projects officers, etc. Data was gathered through document analysis, questionnaires, interviews, observation and focus group discussions. Cultural Historical Activity Theory (CHAT) was engaged in surfacing contradictions in the Environmental Resource Management learning system in terms of its development and implementation. While Communities of Practice (COP) principles were used as the ontological underpinning for the ERM course. The results indicate that the ERM course was revised between 1998 and 2002 by experts from Saskatchewan Institute of Science and Technology (SIAST) in collaboration with TU-K staff under the programme, enhancing environmental management in Kenya. The research also established that the ERM course review process was informed by sustainable development principles, as outlined in Agenda 21. Further it was realised that the Develop a Curriculum (DACUM) process was engaged to develop the learning units. This course development envisaged Competency Based Education (CBE) as the main mode of the ERM delivery. CBE is student centred and allows for multi-entry and exit. The study however realised that at implementation this approach was partially incorporated, as the country’s education system is examination oriented and time bound. The study findings indicate that most of the units taught were on ecosystem management with the social and economic aspects having less space and time, therefore the three pillars of Education for Sustainable Development were not adequately addressed in the course to enable a practitioner in the concept to emerge. Also teaching and learning in the course was found to be more theoretical than practical with little hands-on activities because the main focus of the course was to enable the learners to acquire a certificate through examination rather than gain the appropriate competencies. Although the course was found to be enhancing ESD in relation to global and local sustainability issues, there were contradictions or challenges in the system that affected full realisation of the skills, knowledge, values and attitudes. For example the exclusion of the recipient staff in the planning of the course, lack of training of the lecturers on how to train on CBE, insufficient practical field excursions devoid of community engagement, lack of funds, lack of equipment and poor coordination. This study recommends a re-orientation of the course to a more practical approach to teaching such as: • Engagement of students with the community to solve real-life environmental problems; • Mainstreaming ESD in all courses in the institutions of higher learning so that environmental concerns are addressed by everyone; • Reviewing the educational policy to encourage solving of real-life environmental problems rather than passing theoretical examinations; • Enhancing competency based learning to enable students to become competent in their areas of specialisation; • Encouraging networking and direct involvement of the students in the community instead of spending more time in class; and • Establishing a Community of Practice among the students in Higher Education Institutions to enhance conservation practices. The study contributes in-depth insight into exploring courses in Technical Vocational Education and Training institutions using Communities of Practice as a lens within the Kenyan context. It gives some empirical and explanatory insight into how learning can emerge and be expanded in Education for Sustainable Development through relevant courses such as tje Environmental Resource Management course. It also provides learning tools to work with contradictions that arise from socio-cultural and historical dimensions of learning about natural resources in the Kenyan context. Its other key contribution is that it provides further insight into the re-orientation of the ERM courses to embrace ESD for a broader and a more holistic approach to natural resources conservation and poverty alleviation processes that are critical for responding to socio-ecological issues and risks and development challenges in Kenya.
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  • Date Issued: 2014

An exploration of James Dreier’s Standard Tune Learning Sequence in a self-directed learning environment : an interpretative phenomenological analysis

  • Authors: Ellis, Stephen James
  • Date: 2014
  • Subjects: Dreier, James Drum -- Performance -- Studies and exercises Drum -- Methods -- Self-instruction Drum -- Instruction and study Drummers (Musicians)
  • Language: English
  • Type: Thesis , Masters , MMus
  • Identifier: vital:2680 , http://hdl.handle.net/10962/d1011312
  • Description: This qualitative case study was undertaken in order to explore the experiences of drum set students who apply themselves to James Dreier’s Standard Tune Learning Sequence (STLS) in a self-directed learning environment. These experiences ultimately shed light on how best to implement Differentiated Instruction to the STLS. The study draws on the experience of three adult drum students under the instruction of the author. The students were provided with the STLS and left to proceed with it on their own. They were asked to keep a record of their progress in the form of a learning journal. These learning journals were used, in conjunction with transcribed interviews and learner profiles, as data for this study and as such were subjected to Interpretative Phenomenological Analysis. The study recognizes three factors which affect the student’s successful progression through the STLS: readiness, interest and meaning. Each factor is discussed in relation to literature on differentiated Instruction. Recommendations are made regarding the implementation of Differentiated Instruction to the STLS.
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  • Date Issued: 2014

An exploration of the other and the disruption of self in schizophrenia

  • Authors: Stopforth, Penny
  • Date: 2014
  • Subjects: Self , Schizophrenia
  • Language: English
  • Type: Thesis , Masters , MA
  • Identifier: vital:3254 , http://hdl.handle.net/10962/d1016362
  • Description: Hermans’ (2002) Dialogical model of Self advocates for a construction of Self that is fluid, diverse and dialogically constructed. He argues that development of ongoing dialogues from within and without the Self constitute the Self. These parts of Self that participate in this internal dialogue are referred to by Hermans (2002) as I-positions. Healthy, dynamic internal dialogue between I-positions is argued to contribute to maintaining a unified sense of Self. The Self is also argued to be socially constructed, in so far as Others outside the Self participate in these internal dialogues and are able to influence and occupy I-positions. Research has shown that people with a diagnosis of Schizophrenia experience a unique form of Self disruption. It has been postulated that this disruption is due to disruptions in this internal dialogue. To date, seminal research has primarily focussed on the internal mechanisms and phenomenological accounts of these disruptions. However, little research has focused on the role that Others outside the Self play in these disruptions. Since the Self is also constructed as a social entity, the aim of this research is to explore in what ways the Other contributes and/or minimises this disruption in people with a diagnosis of Schizophrenia. In order to achieve this, I made use of archival data which was made up of the transcripts from semi-structured interviews previously conducted with people with a diagnosis of Schizophrenia as part of a Self and Schizophrenia study. The interviews were analysed using deductive thematic analysis, and utilised Herman’s theory of the Dialogical Self as the theoretical lens for this study. The emergent themes were organised according to those that were present before a diagnosis of Schizophrenia was given and those themes that were present post-diagnosis. The themes reflected that the Other plays a significant role in the both the maintenance of healthy dialogue post diagnosis and well as in the disruption of dialogue. This disruption was primarily observed throughthecompromising of previous I-positions and in the development of new performative and deficit I-positions that contributed to the disruption in internal dialogue.
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  • Date Issued: 2014

An exploration of the way in which values and valuing processes might strengthen social learning in water stewardship practices in South Africa

  • Authors: Barnes, Garth
  • Date: 2014
  • Subjects: Integrated water development -- South Africa -- Case studies , Water conservation -- South Africa -- Case studies , Water-supply -- Moral and ethical aspects -- South Africa , Environmental education -- South Africa , Social learning -- South Africa
  • Language: English
  • Type: Thesis , Masters , MEd
  • Identifier: vital:1975 , http://hdl.handle.net/10962/d1012940
  • Description: This qualitative study, focussing on the way in which values and valuing processes might strengthen social learning in water stewardship practices in South Africa, is located within the broader global narrative that describes the scale of human impact on our Earth systems and that is setting humanity on a trajectory that threatens to place us beyond the safe operating spaces called planetary boundaries. For humanity to live within planetary boundaries – one of which is global freshwater use –will take a new way of relating to the environment called Earth stewardship, which calls for a new ethic of responsibility towards Earth systems. It is at the local level of stewardship within a global approach to water resources management called integrated water resources management that this qualitative study is contextually bound. Two case studies, located in the catchment management forums (CMFs) of the Upper Vaal catchment of Gauteng, South Africa, are used in an exploration of the way in which values and valuing processes might strengthen social learning in water stewardship practices in South Africa. The meta-theory of critical realism is used to help explore this relationship between values, practice and social learning. The study uses document analysis, interviews and observation of selected water stewardship practices to identify held and assigned values, and valuing processes and their influence on social learning, and the framing and de-framing processes that occur in social learning oriented towards water stewardship practices. The study differentiates between held and assigned values and identifies a strong altruistic-held values tendency that characterises forum participants who practice water stewardship in the two case study sites. Most water stewardship practice, identified in the case study sites, manifests as compliance activities in the public – or forum – space, while private-sphere environmentalism is mostly left to the confines of the individual’s private household. Lastly, the CMFs seem to have the potential to provide a space for social learning that is not yet maximised. Drawing from these key findings, the study’s major recommendation is that forums that facilitate learning, either using the current CMF structure or creating new opportunities, need to be provided as a conduit for social learning and reflexivity to make the existing boundaries between private and public forms of water stewardship more porous. This social learning may expand social practice and thus strengthen social change processes that expand water stewardship practices.
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  • Date Issued: 2014

An exploratory study of the implementation of a decentralized water provision model: a case of Chris Hani District Municipality

  • Authors: Dyasi, Nobuhle Marjorie Pretty
  • Date: 2014
  • Language: English
  • Type: Thesis , Masters , MBA
  • Identifier: http://hdl.handle.net/10962/18532 , vital:22353
  • Description: It is notable that successful implementation of strategy is very important in any organization - private or public. As such it is not surprising that public sector managers are expected to implement strategies to improve organizational performance and service delivery. Consequently, strategy implementation in the public sector has become an increasingly relevant and topical issue, especially because public sector organizations exist to meet the needs of particular stakeholder groups and maximize organizational performance rather than realize profits. Despite this growing focus of public sector management literature on strategy, “there have so far been few explanations about how public sector managers develop and implement new strategic approaches” (Pablo, Reay, Dewald and Casebeer, 2007:687). This qualitative study explores the implementation of a decentralised water service provision model at Chris Hani District Municipality (CHDM) which is located in the Eastern Cape Province in South Africa. The Chris Hani District Municipality is comprised of eight local municipalities: Lukhanji, Lady Frere, Sakhisizwe, Inkwanca, Tsolwana, Inxuba Yethemba, Intsika Yethu and Engcobo. All eight municipalities were delegated to perform the water service provision function of CHDM. The research questions are: How effective was the implementation of the CHDM decentralised water services provision model? and What are the enablers of and barriers to implementing a decentralised water provision model in CHDM? The study used the McKinsey 7S framework of strategy execution to evaluate the implementation of the decentralised water services provision model in CHDM, enablers and barriers to executing this model were also identified. Purposively, a total of seven area managers were interviewed as the eighth Area Manager resigned and left the employment of CHDM during the time of the study. Data was gathered from Area Managers who are intimately involved in the daily operation of water services provision. Data was gathered through semi-structured interviews which were audio recorded, transcribed and data was coded and categorised according to the theoretical perspectives of the McKinsey 7S framework. The draft report was given to the research participants for verification or comments not only as input but also as a member check before the final report. Predominantly most of the Area Managers reflected that the implementation of the decentralised water services provision model by CHDM manifested four cornerstones: (a) reducing distance to water services, (b) delegating of water provision function and accountability, (c) improving delivery of water services, and (d) putting people first in water provision. Drivers and barriers of the implementation of the decentralized water provision strategy were identified to empower local municipalities and enhance operational efficiencies and service quality. Recommendations were made to CHDM on how the implementation of the decentralised water services provision model could be enhanced for better performance. This study will benefit CHDM on improving and strengthening the alignment of all the 7S’s elements of strategy execution to enhance the performance of the decentralised water provision model. Since no studies had been conducted previously to evaluate the implementation of a decentralised water services provision strategy at CHDM, this research is valuable to CHDM as it provides insight on the effectiveness of implementing the decentralised water provision model. Furthermore, the use of the McKinsey 7S framework to evaluate the decentralised model is valuable as it identifies and highlights the gaps where there is misalignment of the 7S’s of strategy execution. These are areas which CHDM needs to address in order to enhance or improve strategic performance.
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  • Date Issued: 2014

An expression of South African youth identity : understanding deliquency, violence and vandalism amongst the youth in selected informal settlements

  • Authors: Mohale, Keneuoe
  • Date: 2014
  • Subjects: Youth and violence -- South Africa -- Port Elizabeth , Squatter settlements -- South Africa -- Port Elizabeth , Child rearing , Identity (Psychology) in youth
  • Language: English
  • Type: Thesis , Masters , MPhil
  • Identifier: vital:8321 , http://hdl.handle.net/10948/d1020155
  • Description: This study sought to explore the perceptions of violence by the youth and to investigate the causes and consequences of violence amongst the youth. Specifically, the study aimed at exploring why the youth are predisposed to violence and violent crimes in informal settlements. A qualitative research design was used in this study. The researcher made use of the qualitative design because it allows for the richness of the personal experiences and meanings of the respondents to be explored, allowing the researcher to uncover variations between respondents. Based on the qualitative design, the study utilised the in-depth interview to solicit the views of young people living in New Brighton Township in Port Elizabeth in the Eastern Cape Province. The objectives of the study were - To identify consequences of violence.- To assert if violence is normalised within a particular social environment.- To explore what predisposes the youth to violence.- To find out if parenting styles influence youth violence.- To explore the role of models in youth violence and crime. The respondents were selected through purposive sampling as the researcher sought typical and divergent data from the respondents. Data was collected through focus group interviews with nine young people aged nineteen to twenty- four years. The study established the following: Firstly, that violence is high in South African communities. It also found the following factors to be contributing to these high levels of violence: socialisation, unemployment, and family structures. The findings also indicated that some kinds of violence are normalised within the societies in which young people grow up in. Findings also indicate that, as a result of these violent behaviours, many South African youth lose their lives while others are imprisoned. This study also found that the environment in which a child grows up in has a greater impact on the child’s later behaviour in life. Overall, the study concluded that violence amongst the young people is a major problem facing South African communities. As one of the recommendations, the researcher indicated that punishing young people through imprisonment is not the solution, especially in a country where so many people are living in wretched poverty. Rather, the researcher recommended that minimising the levels of violence to which young people are exposed to on a daily basis could be one of the effective intervention strategies for decreasing this pandemic. This can be achieved by involving families, schools and communities in minimising this kind of exposure.
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  • Date Issued: 2014

An impact assessment of the youth "development through football" project in Nelson Mandela Bay

  • Authors: Tsotetsi, Mampho
  • Date: 2014
  • Subjects: Youth development -- South Africa -- Nelson Mandela Bay Municipality , Soccer -- Social aspects -- South Africa -- Nelson Mandela Bay Municipality , HIV infections -- South Africa -- Nelson Mandela Bay Municipality -- Prevention
  • Language: English
  • Type: Thesis , Masters , MA
  • Identifier: http://hdl.handle.net/10948/4664 , vital:20627
  • Description: Football as the most popular sport, serves as a medium through which development issues can be addressed in a variety of ways. The potential and limitations of sport as a vehicle for change are widely recognized for informing YDF and partner organisations for change and capacity building at all levels of engagement. The YDF on HIV prevention project brought about a close working relationship between GIZ/YDF, Volkswagen groups South Africa, NGO’s, federations and government institutions. Volkswagen formed a PPP (Public Private Partnership) to promote HIV prevention among the youth in the Eastern Cape Province. The aim of the cooperation was to raise awareness and improve the knowledge of the youth on HIV prevention. The project combined peer education through football with life-skills education on HIV Prevention in schools. The present study aimed at evaluating the impact and effectiveness of the YDF project in addressing HIV prevention awareness in the selected schools of Nelson Mandela Bay. The sample consisted of fifty grades six and seven learners of the ages of twelve and over. In this mixed methods research, both qualitative and quantitative methods were used and data was collected by means of questionnaires and interviews where pre and post-test studies were conducted. The results suggest that there has been an improvement in the learners’ awareness and therefore the YDF on HIV prevention programme has been effective in improving the participants’ level of HIV prevention awareness in Nelson Mandela Bay. These findings should make a meaningful contribution to the debate on sports based participation programmes on HIV/AIDS education, with regard to the stakeholders and implementing parties, as well as to the public.
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  • Date Issued: 2014

An incentive motivational approach to enhance successful delivery of construction projects

  • Authors: Ndihokubwayo, Ruben
  • Date: 2014
  • Subjects: Employee motivation , Construction industry -- Management , Project management , Construction industry -- Public relations
  • Language: English
  • Type: Thesis , Doctoral , PhD
  • Identifier: vital:9727 , http://hdl.handle.net/10948/d1020649
  • Description: The South African construction industry is faced with challenges which impede on successful project delivery. While incentives have been recognised as motivational tools for individual employees to achieve certain goals, the South African construction industry has not fully exploited the various avenues to initiate motivational approaches aligned with project objectives to enhance successful delivery of construction projects. This study is therefore aimed at exploring which monetary and non-monetary incentives would compel construction and consultant team members to improve successful project delivery. The study adopted a deductive approach whereby hypotheses were formulated based on motivation theories and applied them in construction project team situations. In this regard, the extensive literature related to motivation theories such as the hierarchy of needs, incentives, organisational commitment, and teamwork environment were reviewed. A web survey was adopted for the empirical data gathering by means of a questionnaire e-mailed to nationwide selected construction and consultant firms. Data analysis was done by means of ranking, paired sample test, T-Test, ANOVA test, Mann- Whitney, Kruskal-Wallis test of association, and the Principal Component Analysis (PCA). The reliability test was done using Cronbach’s alpha coefficient of reliability. In total, 164 respondents participated in the study. It was revealed that there was a statistically significant difference between mean rankings of motivational factors, and organisational commitment was perceived as the most important motivational factor that compelled construction and consultant team members to achieve project success. There was no statistically significant difference between various demographics (gender, qualification, and experience) pertaining to self-development needs, organisational commitment, and teamwork environment motivational factors, except age groups, which displayed a statistically significant difference in self-development needs and teamwork environment. There was a statistically significant difference between mean rankings of monetary and non-monetary incentives, and non-monetary incentives were preferred to monetary incentives in achieving higher performance. There was no statistically significant difference between various demographics (gender, age, qualification, and experience in the construction industry) of construction and consultant team members pertaining to monetary and non-monetary incentives. There was no statistically significant difference between mean rankings of primary project objectives aligned with monetary incentives, where time was perceived as the most important. There was no statistically significant difference between various demographics (gender, qualification, and experience in the construction industry) of construction and consultant team members pertaining to project objectives aligned with incentives, except age groups which displayed a statistically significant difference in project objectives aligned with monetary and non-monetary incentives. Two models have been developed based on the PCA results of project objectives aligned with monetary and non-monetary incentives. Each model consisted of four parts, namely project objectives, demographic information, short-run project-based interventions, and long-run interventions. The PCA results showed monetary incentives could be a useful project-based intervention mechanism in the short-run to achieve secondary project objectives, such as the provision of work opportunities to SMMEs. In the long-run, this confirms the usefulness of the CIDB initiative consisting of the provision of work opportunities to SMMEs through the National Contractor Development Programme (NCDP) guidelines. The PCA results showed non-monetary incentives could be a useful project-based intervention mechanism in the short-run to achieve primary project objectives, such as quality. In the long-run, a continuous improvement mechanism by various construction industry stakeholders is deemed necessary to maintain project delivery standards.
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  • Date Issued: 2014

An information services framework for commercial extension services

  • Authors: Simpson, Antony Paul
  • Date: 2014
  • Subjects: Agricultural extension work , Business networks , Information resources management
  • Language: English
  • Type: Thesis , Doctoral , PhD
  • Identifier: http://hdl.handle.net/10948/8575 , vital:26408
  • Description: The first of the eight United Nations Millennium Development Goals for 2015 is to “Eradicate Extreme Poverty and Hunger”. Achieving this goal would be aided by having an effective and productive agricultural community. Agricultural organisations assist producers to be more effective in their operation through Commercial Extension Services (CES). Through CES, producers are advised and educated about new agricultural practices, techniques and products. A key component of CES is the provision of relevant information to producers. The problem this research addressed was that producers experience difficulty in accessing the information they require in a timeous, relevant and personalised manner. No suitable framework was found for agricultural organisations to use when designing and implementing an Information Services Platform. The main research objective was to develop and evaluate an Information Services Framework (ISF) for organisations offering information as a CES. The research methodology used to achieve this objective was Design Science Research (DSR). DSR is an iterative methodology with three cycles, namely the relevance, the design and the rigor cycles. The relevance cycle was used to acquire the information required to inform the design cycle. The information was collected by using literature research and empirical studies. The first study, the Producer Information Requirements Survey (PIRS) sought to determine the information requirements of grain producers and was conducted by interviewing grain producers in the Swartland region of South Africa. The second study, the Internet and Mobile Device Usage Survey (IMDUS) investigated the use of the Internet and mobile devices amongst South African producers by means of a national on-line survey. The quantitative and qualitative results of the analysis were used during the design phase to develop the ISF. The design phase of DSR process led to the creation of an ISF for providing Information as a Service (IaaS) in CES. The framework allows for information services to be provided in a manner and form customised to an individual producer’s preferences. The foundation of the framework is that information can be sourced from various sources, internal or external to the organisation and distributed to producers by using a unified platform. During the research, an agricultural organisation, BKB GrainCo used the proposed ISF to develop an Information Services Platform (ISP) to provide information to its producers. BKB GrainCo’s development process included two evaluations. The first evaluation, the Information Preferences Prototype Survey, was intended to test a key component of the framework, the nformation Preferences Profile. The Information Preferences Profile was conceptualized following the PIRS. In the PIRS it was determined that individual producers would prefer to specify what information they would receive, when they required it and have it delivered by using a medium of their choice. The second evaluation of the design phase was a Usability Study. The Usability Study was intended to test the functionality of the system across various technologies. The rigor cycle, following the implementation of BKB GrainCo’s ISP, contained the main evaluation, the Information Services Platform Evaluation. The evaluation was used to test the impact of BKB GrainCo’s ISP on perception of received service. The evaluation used a standardised version of the standardised SERVQUAL instrument specifically adapted in this research to measure the provision of IaaS. The results obtained during the evaluation indicated that the BKB GrainCo’s Information Services Platform was found to be valued by producers and improved the communication services of agricultural organisations. It was inferred from the successful implementation of BKB GrainCo’s ISP and the positive response from producers, after the evaluations, that the developed ISF was suitable for an agricultural organisation to provide CES. The theoretical contributions included underpinning the concept of CES in terms of stakeholder theory. Its underpinning provides justification for agricultural organisations to improve CES – including the provision of information. A second theoretical contribution was the extension of SERVQUAL as an IS theory by developing and validating a dimension designed to test the provision of IaaS. Providing producers with accurate and reliable personalised information has the capacity to improve producers’ ability to make informed decisions. Informed decision making will contribute to having an effective and productive agricultural community; resulting in improvement of agricultural output and contributing to food security and job creation. Improved agricultural output, better food security and job creation are aspects which will contribute toward the attainment of the first of eight United Nations Millennium Development Goals for 2015, which is to “Eradicate Extreme Poverty and Hunger”.
  • Full Text:
  • Date Issued: 2014

An integrated approach for the delineation of arable land and its cropping suitability under variable soil and climatic conditions in the Nkonkobe municipality, Eastern Cape, South Africa

  • Authors: Manyevere, Alen
  • Date: 2014
  • Subjects: Soils -- Classification -- South Africa -- Eastern Cape , Soil degradation -- South Africa -- Eastern Cape , Ethnoscience -- South Africa -- Eastern Cape
  • Language: English
  • Type: Thesis , Doctoral , PhD (Soil Science)
  • Identifier: vital:11965 , http://hdl.handle.net/10353/d1019856 , Soils -- Classification -- South Africa -- Eastern Cape , Soil degradation -- South Africa -- Eastern Cape , Ethnoscience -- South Africa -- Eastern Cape
  • Description: Arable crop production in Nkonkobe Municipality is low due to abandonment of potentially productive land and low productivity of the cultivated land. Little attention has been given to farmers perspectives with regards to crop production and land abandonment. Understanding the relationships of indigenous knowledge systems, where local approaches to soil classification, appraisal, use and management and land evaluation, and scientific approaches could be important for the effective use of available soil resources while avoiding those resources that are vulnerable to degradation. In addition, the interactions between soil factors and climate could be useful in understanding the erodibility of soils. The intergration of scientific research and indigenous knowledge systems could help in the identification and delineation of high potential land and on crop suitability evaluation. The objectives of the study were: (i) to determine farmers‟ perspectives with regards to land utilisation and abandonment, constraints on crop production and crop preferences, (ii) to integrate and compare indigenous knowledge systems with scientific approaches of soil classification and potential, (iii) to determine the effect of climate and soil factors on erodibilities of soils in the Municipality (iv) to delineate arable land and evaluate its suitability for maize, potato, sorghum and cowpea under rainfed agriculture. Using semi-structured and open-ended interviews, information on limitations to crop production, cropping preferences, indigenous soil classifications, cropping potential ratings and erosion was captured. Descriptive and correlation statistics were used to analyse farmers‟ responses. The information was later used for a pilot participatory mapping and the determination of the agricultural potential of the soils in three selected villages of the Municipality. Field boundaries of soil texture, colour, depth, and slope position were captured using global positioning systems (GPS). The relationship between the degree of erosion and soil and slope factors was analysed by step-wise regression. Crop suitability for rainfed agriculture was done using the FAO guidelines for Land evaluation for rainfed agriculture. The spatially referenced crop suitability classes were produced by applying the Law of Limiting Combinationusing GIS Boolean Logic. The major biophysical factors, affecting crop production and land utilisation were soil degradation and low and erratic rainfall, while other factors included lack of farming equipment and security concerns. Maize, spinach and cabbage were the main crops grown, with maize sorghum and wheat the most abandoned crops. While it was difficult to accurately correlate indigenous classification with international scientific classification, the importance of colour, texture and soil depth for both classification and soil potential, suggests that some form of correlation is possible which enabled communication and other extension information to be conveyed. The shallow and stony soil (urhete) correlated well with the Leptosols in World Reference Base (WRB) or Mispah and shallow Glenrosa soils in the South African system. The red structured clays (umhlaba obomvu) matched the Nitisols in WRB or Shortlands in the South African system. The non-swelling black clayey soils (umhlaba omnyama) matched soils with melanic A horizons in both the WRB and South African soil classification systems. The dongwe and santi soils developed in alluvial sediments belonged to the Dundee, Oakleaf or Augrabies soils in the South African classification system and fluvisols or Cambisols in the WRB system. There was good agreement between farmers assessment of the cropping potential and scientific approaches but scientifically high potential red soils were rated lowly by the farmers due to difficulties in management caused by shortages of farm machinery, especially under dryland farming. Overall, the soil factors affecting erosion were influenced largely by climate, while parent material was also important. Climate had a dominant influence on soil factors most notably fine sand and very fine sand fractions and exchangeable sodium percentage being more important on soil forms occurring in arid and semi-arid climate and less in the sub-humid and humid areas, where clay mineralogy, particularly kaolinite and sesquioxide dominated. Dolerite derived soils were the most stable and should be given the highest priority for cropping development while mudstone and shale derived soils had a lower cropping potential. While slope gradient and length had some effect on soil erosion in arid and semi arid environments its influence was generally overshadowed by soil factors especially in humid zones. Cow pea and sorghum were the most adapted crops in the region while potato and maize were marginally suitable under rainfed agriculture. The study revealed that most adapted crops were not necessarily the most preferred crops by the farmers. A small percentage of the land was delineated as arable and therefore optimisation of this available land should be prioritized.
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  • Date Issued: 2014

An investigation into second language Learners’ proficiency in Mathematical language

  • Authors: Ngibe, Ntsikelelo Hector
  • Date: 2014
  • Subjects: Second language acquisition -- Teaching and learning -- Mathematics Mathematics -- Language -- South Africa -- Eastern Cape
  • Language: English
  • Type: Thesis , Masters , M Ed
  • Identifier: http://hdl.handle.net/11260/845 , vital:29936
  • Description: The purpose of the study was to investigate second language learner‟s proficiency in mathematical language. The study was conducted using the Grade 12 learners in a senior secondary school in the district of Mthatha, Eastern Cape. The researcher used a case study approach and a questionnaire was used to investigate whether or not learners understood the language rather than to assess their mathematical ability. English was the language in question and used as the medium of instruction (MOI). In this study, aspects of the language used for mathematics are highlighted, the importance of mathematical vocabulary is discussed and reference is made to some recent research concerned with the understanding of mathematical language. The importance of language as a factor in the learning of mathematics is established through a consideration of bilingualism and the writer‟s own research into the understanding of mathematical language. Perhaps the most obvious educational difficulty which students encounter is that of language. Teachers and curriculum planners need to assess whether this is desirable, and to attempt to find ways in which learners in bilingual education programmes can learn mathematics in a meaningful way. Theories on the interaction between language and mathematical thinking, as well as the studies conducted with bilingual students can inform one‟s thinking about this issue. These ideas have important implications for teaching, texts and curriculum development. The study examined some of the above aspects in the context of South African Education.
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  • Date Issued: 2014

An investigation into the bacterial diversity associated with South African latrunculid sponges that produce bioactive secondary metabolites

  • Authors: Walmsley, Tara Aisling
  • Date: 2014
  • Subjects: Sponges -- South Africa -- Algoa Bay , Sponges -- Classification , Metabolites -- South Africa -- Algoa Bay , Marine metabolites -- South Africa -- Algoa Bay , PQQ (Biochemistry) , Bacterial diversity
  • Language: English
  • Type: Thesis , Doctoral , PhD
  • Identifier: vital:4109 , http://hdl.handle.net/10962/d1012943
  • Description: Algoa Bay Latrunculid sponges are well known for their production of cytotoxic pyrroloiminoquinones with speculation that these secondary metabolites may have a microbial origin. This study describes a thorough investigation into the bacterial community associated with Tsitsikamma favus, Tsitsikamma scurra a newly described Latrunculia sp. and a yellow encrusting sponge associated with T. scurra. Molecular and chemical characterisation were used in conjunction with traditional taxonomy in identification of the sponge specimens. The 28S rRNA and COX1 analysis confirmed the traditional taxonomy with T. favus and T. scurra being very closely related. Chemical analysis revealed that T. favus and T. scurra shared the discorhabdins 2,4-debromo-3-dihydrodiscorhabdin C, 7,8-dehydro-3-dihydrodiscorhabdin C and 14-bromo-1-hydroxy-discorhabdin V in common with each other and Tsitsikamma pedunculata indicating that these pyrroloiminoquinones are common to Tsitsikamma sponges in general. The bacterial community associated with T. favus was explored using 16S rRNA molecular techniques including DGGE, clonal libraries of full length 16S rRNA genes, as well as 454 pyrosequencing. DGGE analysis revealed that the bacterial community associated with T. favus appeared to be highly conserved, which was confirmed by both the clone library and 454 pyrosequencing, with the Betaproteobacteria as the most dominant class. Further exploration into T. favus, as well as T. scurra, Latrunculia sp. and the yellow encrusting sponge indicated that the bacterial populations associated with each of these sponge species were conserved and species specific. OTU analysis to the species level revealed that T. favus and T. scurra shared an abundant Spirochaete species in common while the most abundant species in the Latrunculia sp. and the yellow encrusting sponge belonged to the class Betaproteobacteria. The exclusivity of the tsitsikammamines to T. favus precipitated attempts to culture the T. favus associated bacteria, with a focus on the dominant betaproteobacterium as indicated by the 16S rRNA clone library. Actinobacteria associated with the Algoa Bay sponge specimens were also cultured and the actinobacterial isolates were sent for screening against Mycobacterium aurum with two Kocuria kristinae isolates and a Streptomyces albdioflavus isolate showing good antimycobacterial activity.
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  • Date Issued: 2014

An investigation into the development of knowledge and strategies for the teaching of visual literacy in under-resourced Eastern Cape schools

  • Authors: Mbelani, Madeyandile
  • Date: 2014
  • Subjects: Uncatalogued
  • Language: English
  • Type: text , Thesis , Doctoral , PhD
  • Identifier: http://hdl.handle.net/10962/64401 , vital:28540
  • Description: This thesis reports on a multiple case study PhD project that aimed to investigate meaningful and critical development of knowledge and strategies to teach visual literacy, a component of English First Additional Language (FAL) in six under-resourced schools of the Eastern Cape of South Africa. The study begins by locating visual literacy within a broad framework of literacy as a social practice, and discusses its importance. Further, it discusses complexities of making sense of and teaching visual literacy, especially for the majority of in-service teachers who experienced visual literacy neither as learners nor as teacher trainees. The gap between the curriculum and teachers’ classroom practices is what triggered this study to adopt a transformative paradigm. The main research question is, “How can teacher professional development in English Language Teaching advance in-service teachers’ knowledge of and strategies for meaningful and critical teaching and learning of visual literacy?” To respond to this question, I drew on cultural historical activity theory (CHAT) and critical realism (CR) to design four phases of this study that incorporated the seven stages of an expansive learning cycle. These phases focussed on exploring and expanding teachers’ sense making and teaching of visual literacy. I collected data through interviews, document analysis, videoed lessons and change laboratory (CL) workshops. I designed a data analysis tool that brought together CHAT, CR, multimodal social semiotics, critical discourse analysis and pedagogical discourse to make sense of the data. Through a process of reflexivity, the study illuminated layers of factors that constrained meaningful and critical teaching of visual literacy in the empirical, the actual and the real domains of reality. These factors include teachers’ unconscious reproduction of discourses of domination, their intolerance of diverse cultural discourses, resistance to curriculum change, and the fact that they are comfortable with the status quo. I brought these factors to CL workshops for expansive learning. The study contributes in-depth insight into English FAL in-service teacher development in the area of visual literacy. By locating the study within meaning making and teaching of visual literacy, it was possible to interrogate access, diversity, domination and design in teachers’ classroom practices. As a result of this study participants were made aware of the extent to which these factors enabled or hindered meaningful and critical teaching. Participants repositioned themselves as subjects of the activity system, thereby mobilising their agency to take control of the structures and cultures that condition their teaching.
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  • Date Issued: 2014

An investigation into the impact of citizen’s protests on the performance of municipalities: a case of Nelson Mandela Bay Metropolitan Municipality

  • Authors: Ncipha, Bukiwe
  • Date: 2014
  • Language: English
  • Type: Thesis , Masters , MPA
  • Identifier: vital:11692 , http://hdl.handle.net/10353/d1014677
  • Description: The aim of this paper is to establish the impact of citizen’s protests on the performance of municipalities with particular reference to Nelson Mandela Bay Metropolitan Municipality. The basis for this study is the wave of strikes that are directed towards municipalities bearing demands for the delivery of basic services. The protests give an indication that municipalities throughout the country are faced with challenges in carrying out their constitutional mandate of delivering basic services and developing the socio-economic status of their constituencies. It thus becomes crucial to get a grasp of the causal factors and to understand the impact of such protest on the performance of municipalities, in order to develop relevant intervention strategies. The research aims to identify the trends and define the nature of these service delivery protests. In order to preserve democracy government ought to take note of the demonstrations because they are a re-occurrence of the past. During the apartheid regime, non-voting civilians used violent protests to raise their dissatisfaction with the government of the day; primarily the protests were aimed at disorganizing and bringing pressure to the government. The situation is different because nowadays citizens have various platforms to raise their concerns hence it becomes crucial to analyse the protests because they may be an indication that the various platforms are not functional and that people want to raise a vote of no confidence to the reigning party. The research entails an overview of local government, the constitutional mandate and developmental role of local government. The paper will also provide a brief synopsis on the state of affairs with regards to the delivery of basic services in Nelson Mandela Bay Metropolitan Municipality. In conclusion there is going to be a list of recommendation based on the findings of this investigation. The recommendations will assist Nelson Mandela Bay Metropolitan Municipality and other municipalities in developing their strategies of delivering services in an effective and efficient manner thus giving meaning to the objectives of the constitution.
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  • Date Issued: 2014

An investigation into the nature of grade 4 learners’ evolving mathematics learning dispositions: a case study of 3 learners participating in an after school mathematics club

  • Authors: Hewana, Diliza Ronald
  • Date: 2014
  • Subjects: Mathematics -- Study and teaching (Elementary) -- Case studies , Mathematics -- Study and teaching (Elementary) -- Psychological aspects , After-school programs -- South Africa -- Grahamstown , Students -- Attitudes -- Case studies , Education, Elementary -- South Africa -- Grahamstown
  • Language: English
  • Type: Thesis , Masters , MEd
  • Identifier: vital:1983 , http://hdl.handle.net/10962/d1013140
  • Description: Through a qualitative case study approach this research investigated the nature of three Grade 4 learners’ mathematical learning dispositions. It further explored how these dispositions evolve within the context of their participation in a weekly after school mathematics club over time. Of particular significance the research drew on the dispositional frameworks of Kilpatrick, Swafford and Findell’s (2001) and Carr & Claxton (2002) and pointed to ways in which these framework can be usefully brought together to provide a richer picture of learning dispositions. Kilpatrick, Swafford and Findell’s (2001) framework of mathematical proficiency involves five interrelated strands of which productive disposition is the fifth strand and largely underresearched (Graven, 2012). This strand is defined as ‘the tendency to see sense in mathematics, to perceive it as both useful and worthwhile, to believe that steady effort in learning mathematics pays off, and to see oneself as an effective learner and doer of mathematics’ (Kilpatrick, Swafford and Findell, 2001, p. 131). Carr & Claxton (2002) similarly argue for the importance of learning dispositions and point to the importance of resilience, playfulness and resourcefulness as three key indicators. The research outlines findings of the three case study learners in terms of data obtained from a questionnaire and interview about students’ learning dispositions. The interview asked learners various questions including for example, complete the sentence ‘Maths is…’, describe an effective learner of mathematics and say what you do if you don’t know an answer. The instrument was first administered orally and learners were asked to write their answers (in May 2012) and a year later it was administered as an interview by the club facilitator (in May 2013). While there is the limitation of comparison due to the different ways in which learners responded in 2012 (written) and 2013 (oral) the shifting nature of responses in certain respects provides some indication of shifts towards increasingly productive dispositions. Additionally the research analysed detailed transcripts of video recordings of several club sessions over a five-month period. Findings suggest ways of extending dispositional frameworks and that learners have restricted dispositions particularly in terms of sense making and resourcefulness across time. The findings also suggest shifts in dispositions over time especially in terms of seeing steady effort as paying off.
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  • Date Issued: 2014

An investigation into the relationship of job satisfaction, organisational commitment and the intention to quit among academics and administrative employees at the University of Fort Hare

  • Authors: Gomomo, Nokuzola Ruth
  • Date: 2014
  • Subjects: Job satisfaction -- South Africa -- Eastern Cape Employee retention -- South Africa -- Eastern Cape Employees -- Resignation -- South Africa -- Eastern Cape Labor turnover -- South Africa -- Eastern Cape
  • Language: English
  • Type: Thesis , Masters , M Com
  • Identifier: http://hdl.handle.net/10353/1730 , vital:27553
  • Description: University of Fort Hare Human Resource Department reports show evidence relating to high labour turnover. Between 2009 and 2012 there was a high degree of labour turnover. A total 1127 staff left the University. This study investigated the relationship between job satisfaction, organisational commitment and intention to quit among academics and administrative employees at the University of Fort Hare. Data was collected from a random sample of 289 employees of the University staff. To obtain data in this study a questionnaire was utilised. This questionnaire was divided into four sections viz, biographical information, measured ten-items which range from age to condition of employment, Halpern’s (1966) seven-level evaluation scale was utilised to measure job satisfaction, to measure organisational commitment, Meyer, and Allen (1984) 24-item rating point scale was applied and Canmann, Fichman, Jenkins and Klesh’s questionnaire was used to measure intention to quit. Data analysis was performed by way of several statistical techniques, including the Pearson Product Moment Correlation Technique and Multiple Regression analysis. The results obtained revealed that job satisfaction has a significant positive correlation with intention to leave while organisational commitment showed no substantial correlation with intention to quit work.
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  • Date Issued: 2014
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