A systems thinking approach to e-government strategy formulation for water service delivery in South African local municipalities
- Authors: Osah, Umeoniso Joshua
- Date: 2017
- Subjects: Internet in public administration South Africa , Electronic government information South Africa , Communication in public administration South Africa , Municipal services South Africa , Municipal services Information technology , System theory
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10962/64471 , vital:28547 , DOI 10.21504/10962/64471
- Description: E-Government deployments by stakeholders within the South African water service sector, provide certain benefits for the sector. While deemed beneficial and of considerable value, e-Government deployments and implementations in the water sector of local governments of South Africa have not always been successful. One important reason for e-Government failures, among several others, is the lack of coherent strategies, informed by key representing stakeholder views, to guide implementation and deployment of e-Government tools. Without strategies, it is highly likely that ICT integration will be conducted haphazardly. As a point of note, more than the deliverable (strategy document) that represents the output of the strategy development process, it serves more purpose to understand the process that results in the strategy. Importantly, understanding the process helps to account for the formed relationships between the various stakeholders that need to buy into the strategy. The research study develops an e-Government strategy formulation framework based on a systems thinking approach, intended to support the strategy formulation process of e-Government strategies – to underpin the effective integration, deployment and sustained use of ICT solutions for water service delivery at the local government level. A systems thinking approach is considered due to its emphasis on the strategy being informed by a holistic assessment. Where there is some knowledge about the processes by which a strategy is formulated – over time ideas may be derived on the types of processes that may produce efficient e-Government strategies. The research is conducted using the Design Science research paradigm. The Design Science paradigm is comprised of two processes – build and evaluate (Hevner et al., 2004). The build process, as related to this research concentrates on the progression through which the theoretical e-Government strategy formulation framework is derived. Weick’s (1989) theorizing approach is ascribed, supporting the design of the theoretical framework. In applying Weick’s theorizing approach, firstly, the lack of knowledge on how e-Government strategies should be formulated in South African local municipalities – is explicated in an intelligible manner. Once the problem is properly articulated, a trial and error selection process is undertaken of existing approaches on strategy formulation – thought to possess the potential to contribute to the development of an e-Government strategy formulation framework, suited to local governments in South Africa. With good reason, 10 (ten) strategy approaches are selected from, e-Government programmes in developed countries, Non-Governmental organizational strategy approaches, and business related strategy formulation approaches. Lastly, as all possible approaches that may contribute to the framework development process cannot be selected, criteria is specified to limit the number of possible selections. Furthermore, in deriving the framework, foundations for systematically dealing with unstructured problems, such as, strategy formulation are consulted. This foundation along with the research goals, informs the development of a template used to comparatively analyse the 10 selected approaches on strategy formulation. This analysis aids in revealing the components of an e-Government strategy formulation process. With the developed framework, the evaluation process of the design science research commences, seeking to determine the utility of the framework (suitability and shortcomings). The framework is applied to the procedural formulation of a strategy for a tentative e-Government project called MobiSAM, which aims to enhance citizen engagement with local government through the use of mobile phones. The strategy formulation application process in the project environment and local government reveals lessons that inform revisions to the framework. The e-Government strategy formulation framework, therefore represents a fundamental tool for e-Government strategy development in local municipalities, and may be customized to fit the requirements of varying local municipalities. , Thesis (PhD) -- Faculty of Commerce, Information Systems, 2017
- Full Text:
- Date Issued: 2017
- Authors: Osah, Umeoniso Joshua
- Date: 2017
- Subjects: Internet in public administration South Africa , Electronic government information South Africa , Communication in public administration South Africa , Municipal services South Africa , Municipal services Information technology , System theory
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10962/64471 , vital:28547 , DOI 10.21504/10962/64471
- Description: E-Government deployments by stakeholders within the South African water service sector, provide certain benefits for the sector. While deemed beneficial and of considerable value, e-Government deployments and implementations in the water sector of local governments of South Africa have not always been successful. One important reason for e-Government failures, among several others, is the lack of coherent strategies, informed by key representing stakeholder views, to guide implementation and deployment of e-Government tools. Without strategies, it is highly likely that ICT integration will be conducted haphazardly. As a point of note, more than the deliverable (strategy document) that represents the output of the strategy development process, it serves more purpose to understand the process that results in the strategy. Importantly, understanding the process helps to account for the formed relationships between the various stakeholders that need to buy into the strategy. The research study develops an e-Government strategy formulation framework based on a systems thinking approach, intended to support the strategy formulation process of e-Government strategies – to underpin the effective integration, deployment and sustained use of ICT solutions for water service delivery at the local government level. A systems thinking approach is considered due to its emphasis on the strategy being informed by a holistic assessment. Where there is some knowledge about the processes by which a strategy is formulated – over time ideas may be derived on the types of processes that may produce efficient e-Government strategies. The research is conducted using the Design Science research paradigm. The Design Science paradigm is comprised of two processes – build and evaluate (Hevner et al., 2004). The build process, as related to this research concentrates on the progression through which the theoretical e-Government strategy formulation framework is derived. Weick’s (1989) theorizing approach is ascribed, supporting the design of the theoretical framework. In applying Weick’s theorizing approach, firstly, the lack of knowledge on how e-Government strategies should be formulated in South African local municipalities – is explicated in an intelligible manner. Once the problem is properly articulated, a trial and error selection process is undertaken of existing approaches on strategy formulation – thought to possess the potential to contribute to the development of an e-Government strategy formulation framework, suited to local governments in South Africa. With good reason, 10 (ten) strategy approaches are selected from, e-Government programmes in developed countries, Non-Governmental organizational strategy approaches, and business related strategy formulation approaches. Lastly, as all possible approaches that may contribute to the framework development process cannot be selected, criteria is specified to limit the number of possible selections. Furthermore, in deriving the framework, foundations for systematically dealing with unstructured problems, such as, strategy formulation are consulted. This foundation along with the research goals, informs the development of a template used to comparatively analyse the 10 selected approaches on strategy formulation. This analysis aids in revealing the components of an e-Government strategy formulation process. With the developed framework, the evaluation process of the design science research commences, seeking to determine the utility of the framework (suitability and shortcomings). The framework is applied to the procedural formulation of a strategy for a tentative e-Government project called MobiSAM, which aims to enhance citizen engagement with local government through the use of mobile phones. The strategy formulation application process in the project environment and local government reveals lessons that inform revisions to the framework. The e-Government strategy formulation framework, therefore represents a fundamental tool for e-Government strategy development in local municipalities, and may be customized to fit the requirements of varying local municipalities. , Thesis (PhD) -- Faculty of Commerce, Information Systems, 2017
- Full Text:
- Date Issued: 2017
Composition and fate of triclosan in the sludge from wastewater treatment in Grahamstown, South Africa and Tiaret, Algeria
- Authors: Ncube, Mbonisi
- Date: 2017
- Subjects: Sewage sludge , Sewage Purification South Africa Grahamstown , Sewage Purification Algeria Tiaret , Sewage sludge as fertilizer , Anti-infective agents
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10962/65156 , vital:28697
- Description: Physicochemical properties such as pH, specific surface area (SSA), cationic exchange capacity (CEC), loss on ignition (LOI), pathogens, plant nutrients (nitrates, ammonium and phosphates), and heavy metals (manganese, copper, lead and cadmium) were determined for sewage sludge from Grahamstown and Tiaret. The values obtained were log transformed thereafter a t-test at 5 % level of significance was used to test for the difference in each parameter for both sludges. The pH of sludge was determined in 1:3 water, 16 water, 1:3 0.01 M calcium chloride and 1:3 1 M potassium chloride. The pH for Grahamstown and Tiaret sludge were in the ranges of 6.66-7.11 and 7.88-8.18 respectively. The SSA values for Grahamstown and Tiaret were 218 ± 108 and 261 ± 99.9 m2/g, and the CEC values were 119 ± 2.09 and 136 ± 6.03 mEq/100, respectively. The LOI values obtained were 1.33 ± 0.03 and 1.48 ± 0.11 % for Grahamstown and Tiaret, respectively. E. coll and heterotrophic bacteria were the pathogens determined, and were extracted from sludge using sterile saline and nutrient broth. The concentration of E. coll in Grahamstown and Tiaret sludge were 468 ± 7.63 and 7769 ± 1268 CFU/g d.w and for heterotrophic bacteria were 1.17x109 ± 7.42x108 and 1.43x109 ± 9.11 x108 CFU/g d.w. For Grahamstown sludge, the concentration of nitrates, ammonium and phosphates were 55.61 ± 55.20 mg/g d.w, 6.60 ± 2.36 mg/g d.w and 1.40 ± 0.30 mg/g d.w, respectively. For Tiaret sludge, the concentration of nitrates, ammonium and phosphates were 2.56 ± 2.90 mg/g d.w, 0.64 ± 0.45 mg/g d.w and 0.24 ± 0.19 mg/g d.w, respectively. The concentration of Mn, Cu, Pb and Cd in Grahamstown sludge were 423 ± 101, 353 ± 92, 40.2 ± 20 and 0.0 mg/kg d.w respectively, and for Tiaret sludge, the corresponding concentrations were 358± 295, 549±50, 1427± 1352 and 1.54 ± 0.61 mg/kg d.w. Sewage sludge was found to contain Triclosan, and solubility studies of the compound were conducted using sodium deoxycholate and sodium lithocholate. The apparent solubilities and rate constants indicated in brackets of TCS at 37 °C were 35.4 ± 1.21 mg/L (1.28 ± 0.36 Hr-) and 14.4 ± 0.34 mg/L (0.99 ± 0.17 Hr-) in sodium lithocholate and sodium deoxycholate, respectively. The apparent solubilities and rate constants indicated in brackets of TCS at 15 °C were 32.3 ± 0.88 mg/L (2.16 ± 0.80 Hr-) and 14.2 ± 0.39 mg/L (1.02 ± 0.17 Hr-) in sodium lithocholate and sodium deoxycholate, respectively. Triclosan was extracted from sludge using 1 g/L sodium deoxycholate and the determined concentration were 142 ± 33.5 gg/g d.w for Grahamstown sludge and 0-12 gg/g d.w for Tiaret sludge. Finally plant growth studies were conducted on radish and garden cress plants using Grahamstown sludge at 0, 20, 40, 80 and 100 % treatments. Statistical analysis (t-test and Kruskal-Wallis) at 5 % level of significance was done to compare growth parameters between control and different sludge treatments. For radish plants, the values for plant height, root length, number of leaves, leaf length and dry mass were 28.4-80-7 mm, 4.3-44.7 mm, 3.3-17.0 mm, 2.3-4.0 leaves and 6.3-15.3 %, respectively. For garden cress, the values for plant height, root length, number of leaves, leaf length and dry mass were 13.7-25.0 mm, 7.7-20.3 mm, 5.7-8.3 leaves, 3.0-8.3 mm and 8.8-15.0 %, respectively. Twenty percent (20 %) sludge treatment gave the best results in radish and garden cress plants with respect to plant height, root length, number of leaves and dry mass. Triclosan concentration in radish and garden cress plants was below the detection limit of 32.4 gg/g d.w. , Thesis (MSc) -- Faculty of Pharmacy, Pharmacy, 2017
- Full Text:
- Date Issued: 2017
- Authors: Ncube, Mbonisi
- Date: 2017
- Subjects: Sewage sludge , Sewage Purification South Africa Grahamstown , Sewage Purification Algeria Tiaret , Sewage sludge as fertilizer , Anti-infective agents
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10962/65156 , vital:28697
- Description: Physicochemical properties such as pH, specific surface area (SSA), cationic exchange capacity (CEC), loss on ignition (LOI), pathogens, plant nutrients (nitrates, ammonium and phosphates), and heavy metals (manganese, copper, lead and cadmium) were determined for sewage sludge from Grahamstown and Tiaret. The values obtained were log transformed thereafter a t-test at 5 % level of significance was used to test for the difference in each parameter for both sludges. The pH of sludge was determined in 1:3 water, 16 water, 1:3 0.01 M calcium chloride and 1:3 1 M potassium chloride. The pH for Grahamstown and Tiaret sludge were in the ranges of 6.66-7.11 and 7.88-8.18 respectively. The SSA values for Grahamstown and Tiaret were 218 ± 108 and 261 ± 99.9 m2/g, and the CEC values were 119 ± 2.09 and 136 ± 6.03 mEq/100, respectively. The LOI values obtained were 1.33 ± 0.03 and 1.48 ± 0.11 % for Grahamstown and Tiaret, respectively. E. coll and heterotrophic bacteria were the pathogens determined, and were extracted from sludge using sterile saline and nutrient broth. The concentration of E. coll in Grahamstown and Tiaret sludge were 468 ± 7.63 and 7769 ± 1268 CFU/g d.w and for heterotrophic bacteria were 1.17x109 ± 7.42x108 and 1.43x109 ± 9.11 x108 CFU/g d.w. For Grahamstown sludge, the concentration of nitrates, ammonium and phosphates were 55.61 ± 55.20 mg/g d.w, 6.60 ± 2.36 mg/g d.w and 1.40 ± 0.30 mg/g d.w, respectively. For Tiaret sludge, the concentration of nitrates, ammonium and phosphates were 2.56 ± 2.90 mg/g d.w, 0.64 ± 0.45 mg/g d.w and 0.24 ± 0.19 mg/g d.w, respectively. The concentration of Mn, Cu, Pb and Cd in Grahamstown sludge were 423 ± 101, 353 ± 92, 40.2 ± 20 and 0.0 mg/kg d.w respectively, and for Tiaret sludge, the corresponding concentrations were 358± 295, 549±50, 1427± 1352 and 1.54 ± 0.61 mg/kg d.w. Sewage sludge was found to contain Triclosan, and solubility studies of the compound were conducted using sodium deoxycholate and sodium lithocholate. The apparent solubilities and rate constants indicated in brackets of TCS at 37 °C were 35.4 ± 1.21 mg/L (1.28 ± 0.36 Hr-) and 14.4 ± 0.34 mg/L (0.99 ± 0.17 Hr-) in sodium lithocholate and sodium deoxycholate, respectively. The apparent solubilities and rate constants indicated in brackets of TCS at 15 °C were 32.3 ± 0.88 mg/L (2.16 ± 0.80 Hr-) and 14.2 ± 0.39 mg/L (1.02 ± 0.17 Hr-) in sodium lithocholate and sodium deoxycholate, respectively. Triclosan was extracted from sludge using 1 g/L sodium deoxycholate and the determined concentration were 142 ± 33.5 gg/g d.w for Grahamstown sludge and 0-12 gg/g d.w for Tiaret sludge. Finally plant growth studies were conducted on radish and garden cress plants using Grahamstown sludge at 0, 20, 40, 80 and 100 % treatments. Statistical analysis (t-test and Kruskal-Wallis) at 5 % level of significance was done to compare growth parameters between control and different sludge treatments. For radish plants, the values for plant height, root length, number of leaves, leaf length and dry mass were 28.4-80-7 mm, 4.3-44.7 mm, 3.3-17.0 mm, 2.3-4.0 leaves and 6.3-15.3 %, respectively. For garden cress, the values for plant height, root length, number of leaves, leaf length and dry mass were 13.7-25.0 mm, 7.7-20.3 mm, 5.7-8.3 leaves, 3.0-8.3 mm and 8.8-15.0 %, respectively. Twenty percent (20 %) sludge treatment gave the best results in radish and garden cress plants with respect to plant height, root length, number of leaves and dry mass. Triclosan concentration in radish and garden cress plants was below the detection limit of 32.4 gg/g d.w. , Thesis (MSc) -- Faculty of Pharmacy, Pharmacy, 2017
- Full Text:
- Date Issued: 2017
Outcome and impact assessment in the comprehensive evaluation of rural ICT projects in developing countries
- Mtkoko, Hafeni Tulimewawa Wilhelmina Lyatenda
- Authors: Mtkoko, Hafeni Tulimewawa Wilhelmina Lyatenda
- Date: 2017
- Subjects: Uncatalogued
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10962/64483 , vital:28548 , DOI 10.21504/10962/64483
- Description: Despite existing literature that indicates that Information and communication technologies (ICTs) act as tools for social change and development, there is still limited empirical evidence that demonstrates this. An outcome and impact assessment based on a comprehensive (holistic) evaluation is deemed appropriate at a time when many ICT4D programmes fail to effectively demonstrate their impact towards rural development. A comprehensive evaluation is one that incorporates the evaluation of the need, design, implementation, outcome and impact, efficiency, and scalability of a programme. These stages make up the different domains of an evaluation lifecycle. The following study aims to develop an outcome and impact assessment framework for ICT4D programmes. It forms part of continuous research associated with the development of a rural ICT Comprehensive Evaluation framework. A theoretical approach, using Design Science and Weick’s theorizing process, was applied to investigate the development of a framework (design artefact) for outcome and impact assessment of ICT4D programmes. The theorizing process analysed existing outcome and impact assessment frameworks from social programmes, information systems/technology programmes, and ICT4D programmes. The output of the theorizing process proposes five critical themes of outcome and impact assessment of rural ICT4D programmes that should be assessed. These themes include: Strategic Value, Most Significant Change, Empowerment, Livelihoods, and Sustainability. To assess its utility, the framework was implemented in the Siyakhula Living Lab and Information and Communication Technology for Rural Education (ICT4RED) projects in South Africa. Through the application of the framework in real life ICT4D contexts, the lessons learned contributed to its revision and enhancement. The proposed framework aims to guide evaluators through the assessment of outcomes and impacts in ICT4D programmes. It provides a foundation and justification for the selected outcome and impact assessment themes that contribute to a comprehensive evaluation. An outcome and impact assessment that is informed by: baseline; needs assessment; programme theory assessment; and process assessment data, provides ICT4D evaluators and project stakeholders with meaningful outcome and impact feedback. Having such an approach to outcome and impact assessment ensures that the evaluation process is seen more holistically as part of the ICT4D project as a whole. , Thesis (PhD) -- Faculty of Commerce, Information Systems, 2017
- Full Text:
- Date Issued: 2017
- Authors: Mtkoko, Hafeni Tulimewawa Wilhelmina Lyatenda
- Date: 2017
- Subjects: Uncatalogued
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10962/64483 , vital:28548 , DOI 10.21504/10962/64483
- Description: Despite existing literature that indicates that Information and communication technologies (ICTs) act as tools for social change and development, there is still limited empirical evidence that demonstrates this. An outcome and impact assessment based on a comprehensive (holistic) evaluation is deemed appropriate at a time when many ICT4D programmes fail to effectively demonstrate their impact towards rural development. A comprehensive evaluation is one that incorporates the evaluation of the need, design, implementation, outcome and impact, efficiency, and scalability of a programme. These stages make up the different domains of an evaluation lifecycle. The following study aims to develop an outcome and impact assessment framework for ICT4D programmes. It forms part of continuous research associated with the development of a rural ICT Comprehensive Evaluation framework. A theoretical approach, using Design Science and Weick’s theorizing process, was applied to investigate the development of a framework (design artefact) for outcome and impact assessment of ICT4D programmes. The theorizing process analysed existing outcome and impact assessment frameworks from social programmes, information systems/technology programmes, and ICT4D programmes. The output of the theorizing process proposes five critical themes of outcome and impact assessment of rural ICT4D programmes that should be assessed. These themes include: Strategic Value, Most Significant Change, Empowerment, Livelihoods, and Sustainability. To assess its utility, the framework was implemented in the Siyakhula Living Lab and Information and Communication Technology for Rural Education (ICT4RED) projects in South Africa. Through the application of the framework in real life ICT4D contexts, the lessons learned contributed to its revision and enhancement. The proposed framework aims to guide evaluators through the assessment of outcomes and impacts in ICT4D programmes. It provides a foundation and justification for the selected outcome and impact assessment themes that contribute to a comprehensive evaluation. An outcome and impact assessment that is informed by: baseline; needs assessment; programme theory assessment; and process assessment data, provides ICT4D evaluators and project stakeholders with meaningful outcome and impact feedback. Having such an approach to outcome and impact assessment ensures that the evaluation process is seen more holistically as part of the ICT4D project as a whole. , Thesis (PhD) -- Faculty of Commerce, Information Systems, 2017
- Full Text:
- Date Issued: 2017
Constructions of roles in studio teaching and learning
- Authors: Belluigi, Dina Z
- Date: 2016
- Language: English
- Type: article , text
- Identifier: http://hdl.handle.net/10962/59792 , vital:27651 , https://doi.org/10.1111/jade.12042
- Description: Various constructions of supervisors and students emerge from education literature on art, design and architecture studio pedagogy. Constructions of the supervisor within the studio and during assessment are considered, with a discussion of the threads which underpin them. This is followed by a discussion of some of the current dominant constructions of the student, and possible effects of these roles and relationships on their engagement with learning. As many of these constructions may be inherited or unconscious, a concern for the agency of those involved to rupture, subvert, rescript or resist such constructions motivates this research, while acknowledging that this may be limited by structural and cultural contexts.
- Full Text: false
- Date Issued: 2016
- Authors: Belluigi, Dina Z
- Date: 2016
- Language: English
- Type: article , text
- Identifier: http://hdl.handle.net/10962/59792 , vital:27651 , https://doi.org/10.1111/jade.12042
- Description: Various constructions of supervisors and students emerge from education literature on art, design and architecture studio pedagogy. Constructions of the supervisor within the studio and during assessment are considered, with a discussion of the threads which underpin them. This is followed by a discussion of some of the current dominant constructions of the student, and possible effects of these roles and relationships on their engagement with learning. As many of these constructions may be inherited or unconscious, a concern for the agency of those involved to rupture, subvert, rescript or resist such constructions motivates this research, while acknowledging that this may be limited by structural and cultural contexts.
- Full Text: false
- Date Issued: 2016
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