An empirical, in-depth investigation into service creation in H.323 Version 4 Networks
- Authors: Penton, Jason Barry
- Date: 2003 , 2013-05-24
- Subjects: Computer programming , Computer networks , Computer network protocols
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4681 , http://hdl.handle.net/10962/d1007637 , Computer programming , Computer networks , Computer network protocols
- Description: Over the past few years there has been an increasing tendency to carry voice on IP networks as opposed to the PSTN and other switched circuit networks. Initially this trend was favoured due to reduced costs but occurred at the expense of sacrificing the quality of the voice communications. Switched circuit networks have therefore remained the preferred carrier-grade voice communication network, but this is again changing. The advancement in improved quality of service (QoS) of real-time traffic on the IP network is a contributing factor to the anticipated future of the IP network supplying carrier-grade voice communications. Another contributing factor is the possibility of creating a new range of innovative, state-of-the-art telephony and communications services that acquire leverage through the intelligence and flexibility of the IP network. The latter has yet to be fully explored. Various protocols exist that facilitate the transport of voice and other media on IP networks. The most well known and widely supported of these is H.323. This work presents and discusses H.323 version 4 service creation. The work also categorises the various H.323 services and presents the mechanisms provided by H.323 version 4 that have facilitated the development of the three services I have developed, EmailReader, Telgo323 and CANS.
- Full Text:
- Date Issued: 2003
- Authors: Penton, Jason Barry
- Date: 2003 , 2013-05-24
- Subjects: Computer programming , Computer networks , Computer network protocols
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4681 , http://hdl.handle.net/10962/d1007637 , Computer programming , Computer networks , Computer network protocols
- Description: Over the past few years there has been an increasing tendency to carry voice on IP networks as opposed to the PSTN and other switched circuit networks. Initially this trend was favoured due to reduced costs but occurred at the expense of sacrificing the quality of the voice communications. Switched circuit networks have therefore remained the preferred carrier-grade voice communication network, but this is again changing. The advancement in improved quality of service (QoS) of real-time traffic on the IP network is a contributing factor to the anticipated future of the IP network supplying carrier-grade voice communications. Another contributing factor is the possibility of creating a new range of innovative, state-of-the-art telephony and communications services that acquire leverage through the intelligence and flexibility of the IP network. The latter has yet to be fully explored. Various protocols exist that facilitate the transport of voice and other media on IP networks. The most well known and widely supported of these is H.323. This work presents and discusses H.323 version 4 service creation. The work also categorises the various H.323 services and presents the mechanisms provided by H.323 version 4 that have facilitated the development of the three services I have developed, EmailReader, Telgo323 and CANS.
- Full Text:
- Date Issued: 2003
An entrepreneurial framework for deciding on the implementation of large format digital printing internationally
- Adendorff, Christian Michael
- Authors: Adendorff, Christian Michael
- Date: 2003
- Subjects: Entrepreneurship , Success in business , Business -- Technological innovations , Digital printing
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:1169 , http://hdl.handle.net/10962/d1002785 , Entrepreneurship , Success in business , Business -- Technological innovations , Digital printing
- Description: This study focuses on entrepreneurs within the SME sector using large format digital printing (LFDP) because of the changes in technology that influences the decisionmaking processes of the entrepreneur in the purchasing of a new LFDP. These fast changes are likely to continue and can cause technologies to become obsolete overnight. The entrepreneurs within the LFDP industry find themselves in the midst of these fast changes and are faced with a dilemma. On the one hand, they need to make sure that the technology used produces consistent and quality products. On the other hand, the entrepreneur needs to ensure an optimal return on investments. From the literature and the findings of the study, the researcher recommends a change to an existing model on a consultant involvement purchase of high technology products, which is then adapted to integrate resource-forecasting areas together with timing and type of information required as well as external environment scanning. The existing model’s focus is on the individual’s ability to make decisions based on their own knowledge. However, by integrating technology forecasting components, and scanning the business environment and resource forecasting needed the decision-maker will be better equipped to make decisions that also takes into account the external environment. This will also allow them to plan and manage growth in a systematic way. Therefore the proposed model takes into account individual capabilities and technology forecasting components that can facilitate the decision-making process. The adapted model on decision-making clearly delineates that the combination of entrepreneurial qualities and technology forecasting techniques in the LFDP industry will ultimately assist the entrepreneur on various levels in deciding on a new LFDP.
- Full Text:
- Date Issued: 2003
- Authors: Adendorff, Christian Michael
- Date: 2003
- Subjects: Entrepreneurship , Success in business , Business -- Technological innovations , Digital printing
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:1169 , http://hdl.handle.net/10962/d1002785 , Entrepreneurship , Success in business , Business -- Technological innovations , Digital printing
- Description: This study focuses on entrepreneurs within the SME sector using large format digital printing (LFDP) because of the changes in technology that influences the decisionmaking processes of the entrepreneur in the purchasing of a new LFDP. These fast changes are likely to continue and can cause technologies to become obsolete overnight. The entrepreneurs within the LFDP industry find themselves in the midst of these fast changes and are faced with a dilemma. On the one hand, they need to make sure that the technology used produces consistent and quality products. On the other hand, the entrepreneur needs to ensure an optimal return on investments. From the literature and the findings of the study, the researcher recommends a change to an existing model on a consultant involvement purchase of high technology products, which is then adapted to integrate resource-forecasting areas together with timing and type of information required as well as external environment scanning. The existing model’s focus is on the individual’s ability to make decisions based on their own knowledge. However, by integrating technology forecasting components, and scanning the business environment and resource forecasting needed the decision-maker will be better equipped to make decisions that also takes into account the external environment. This will also allow them to plan and manage growth in a systematic way. Therefore the proposed model takes into account individual capabilities and technology forecasting components that can facilitate the decision-making process. The adapted model on decision-making clearly delineates that the combination of entrepreneurial qualities and technology forecasting techniques in the LFDP industry will ultimately assist the entrepreneur on various levels in deciding on a new LFDP.
- Full Text:
- Date Issued: 2003
An epidemiological study of childhood asthma care by general practitioners in the Nelson Mandela Metropole
- Authors: Wickens, Nicolas John
- Date: 2003
- Subjects: Asthma in children -- South Africa -- Nelson Mandela Metropole , Epidemiology -- South Africa -- Nelson Mandela Metropole , Physicians (General practice) -- South Africa -- Nelson Mandela Metropole
- Language: English
- Type: Thesis , Masters , MTech (Biomedical Technology)
- Identifier: vital:10825 , http://hdl.handle.net/10948/124 , Asthma in children -- South Africa -- Nelson Mandela Metropole , Epidemiology -- South Africa -- Nelson Mandela Metropole , Physicians (General practice) -- South Africa -- Nelson Mandela Metropole
- Description: The purpose of this study was to measure and evaluate GPs' practices, perceptions, and beliefs with regard to chronic childhood asthma management and to identify GPs' attitudes towards practice guidelines in particular the SACAWG (South African Childhood Asthma Work Group) guideline (Motala et al., 2000). In 2001 a single period cross-sectional survey was conducted among 300 GPs in the Nelson Mandela Metropole (NMM) which comprised the Port Elizabeth, Uitenhage, and Despatch regions. GPs in clinical practice in the NMM were identified from the register of the Health Professions Council (HPC) CD-ROM (2000). The register contains names and professional information on all physicians in South Africa who have completed or in the process of completing requirements to practice medicine. GPs meeting the following criteria were identified: (1) primary self-designated practice specialty of general practice; (2) practice location in Port Elizabeth, Uitenhage, and Despatch areas; and (3) engaged in direct patient care. The HPC register contained listings for 300 GPs that matched the study criteria. Data were collected by means of a structured self-administered questionnaire. Questionnaires with a return envelope were mailed to the GPs' practices. Questionnaires were returned by 89 of the 300 eligible NMM GPs, reflecting a 29,7 % response rate. A 43-item Chronic Childhood Asthma Management questionnaire was developed and validated to assess the delivery of asthma care by GPs in the NMM. Forty-four per cent of the respondents reported performing spirometry on patients with newly diagnosed asthma as part of their initial evaluation. For patients with moderate persistent asthma prescribing of inhaled corticosteroids (ICSs) varied by patient age, with 57,4% of physicians routinely prescribing them for patients < 5 years, compared with 76,5% of physicians prescribing them for patients 5 years. Awareness of the SACAWG guidelines among these GPs was high, with 76,8% reporting that they have heard of the guidelines, and 59,4% reporting having read them. 14,5 per cent of the GPs reported developing written treatment plans for patients with moderate or severe asthma. To achieve the best results with their asthma patients, 68,1% of the physicians reported that patient compliance was imperative, 49,3% reported education as the most important, pharmacotherapy / good products was reported as most important by 29,0% of the group, environmental control was cited by 18,8% of the GPs. Several aspects of the SACAWG guidelines appear to have been incorporated into clinical practice by GPs in the NMM, whereas other recommendations do not appear to have been readily adopted. This information suggests areas for intervention to improve primary care for asthma in the NMM.
- Full Text:
- Date Issued: 2003
- Authors: Wickens, Nicolas John
- Date: 2003
- Subjects: Asthma in children -- South Africa -- Nelson Mandela Metropole , Epidemiology -- South Africa -- Nelson Mandela Metropole , Physicians (General practice) -- South Africa -- Nelson Mandela Metropole
- Language: English
- Type: Thesis , Masters , MTech (Biomedical Technology)
- Identifier: vital:10825 , http://hdl.handle.net/10948/124 , Asthma in children -- South Africa -- Nelson Mandela Metropole , Epidemiology -- South Africa -- Nelson Mandela Metropole , Physicians (General practice) -- South Africa -- Nelson Mandela Metropole
- Description: The purpose of this study was to measure and evaluate GPs' practices, perceptions, and beliefs with regard to chronic childhood asthma management and to identify GPs' attitudes towards practice guidelines in particular the SACAWG (South African Childhood Asthma Work Group) guideline (Motala et al., 2000). In 2001 a single period cross-sectional survey was conducted among 300 GPs in the Nelson Mandela Metropole (NMM) which comprised the Port Elizabeth, Uitenhage, and Despatch regions. GPs in clinical practice in the NMM were identified from the register of the Health Professions Council (HPC) CD-ROM (2000). The register contains names and professional information on all physicians in South Africa who have completed or in the process of completing requirements to practice medicine. GPs meeting the following criteria were identified: (1) primary self-designated practice specialty of general practice; (2) practice location in Port Elizabeth, Uitenhage, and Despatch areas; and (3) engaged in direct patient care. The HPC register contained listings for 300 GPs that matched the study criteria. Data were collected by means of a structured self-administered questionnaire. Questionnaires with a return envelope were mailed to the GPs' practices. Questionnaires were returned by 89 of the 300 eligible NMM GPs, reflecting a 29,7 % response rate. A 43-item Chronic Childhood Asthma Management questionnaire was developed and validated to assess the delivery of asthma care by GPs in the NMM. Forty-four per cent of the respondents reported performing spirometry on patients with newly diagnosed asthma as part of their initial evaluation. For patients with moderate persistent asthma prescribing of inhaled corticosteroids (ICSs) varied by patient age, with 57,4% of physicians routinely prescribing them for patients < 5 years, compared with 76,5% of physicians prescribing them for patients 5 years. Awareness of the SACAWG guidelines among these GPs was high, with 76,8% reporting that they have heard of the guidelines, and 59,4% reporting having read them. 14,5 per cent of the GPs reported developing written treatment plans for patients with moderate or severe asthma. To achieve the best results with their asthma patients, 68,1% of the physicians reported that patient compliance was imperative, 49,3% reported education as the most important, pharmacotherapy / good products was reported as most important by 29,0% of the group, environmental control was cited by 18,8% of the GPs. Several aspects of the SACAWG guidelines appear to have been incorporated into clinical practice by GPs in the NMM, whereas other recommendations do not appear to have been readily adopted. This information suggests areas for intervention to improve primary care for asthma in the NMM.
- Full Text:
- Date Issued: 2003
An evaluation of and comparison between job satisfaction levels of first-line supervisors and middle-level managers in the Nelson Mandela Metropolitan area
- Authors: Xiphu, Lizeka Cynthia
- Date: 2003
- Subjects: Job satisfaction -- South Africa -- Port Elizabeth , Supervisors -- Job satisfaction , Middle managers -- Job satisfaction
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10881 , http://hdl.handle.net/10948/166 , Job satisfaction -- South Africa -- Port Elizabeth , Supervisors -- Job satisfaction , Middle managers -- Job satisfaction
- Description: South African organizations operate in a changing environment. The ultimate criterion of organisational effectiveness is whether the organisation survives in its environment. Political, social, technological and economic changes constantly challenge businesses to adopt new approaches in this strive for survival. These challenges affect the roles, and possibly the job satisfaction levels of first-line supervisors and middle-level managers. In this paper, the writer aimed to study and compare job satisfaction levels of first-line supervisors and middle-level managers in the Nelson Mandela Metropolitan area. The effects of job satisfaction, or the lack thereof must be clearly identifiable to the top managers. These can either be positive or negative. In the case of positive effects, managers must strive to maintain the conditions that contribute to the positive effects of job satisfaction. In the study it was observed that middle-level managers scored higher and therefore they had higher overall job satisfaction levels than first-line supervisors. The job satisfaction levels of the first-line supervisors are found to be lower in all the areas that were stated as factors affecting job satisfaction. These areas were the personality job fit, the job content, the job context, the organisational environment and the macro environment. The companies therefore have a task of improving the job satisfaction levels in these areas. The writer recommends that organisations in the Nelson Mandela Metropolitan area take a closer look at the job satisfaction levels of their first-line supervisors. These managers' job satisfaction levels need to be improved from being just satisfactory to being excellent. It is mentioned in the theoretical study that firstline supervisors are very important in organisations, as they are the link between upper management and the employees. Their roles are multi-faceted as they have important functions to fulfil in the operation and ultimately success of the organization.
- Full Text:
- Date Issued: 2003
- Authors: Xiphu, Lizeka Cynthia
- Date: 2003
- Subjects: Job satisfaction -- South Africa -- Port Elizabeth , Supervisors -- Job satisfaction , Middle managers -- Job satisfaction
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10881 , http://hdl.handle.net/10948/166 , Job satisfaction -- South Africa -- Port Elizabeth , Supervisors -- Job satisfaction , Middle managers -- Job satisfaction
- Description: South African organizations operate in a changing environment. The ultimate criterion of organisational effectiveness is whether the organisation survives in its environment. Political, social, technological and economic changes constantly challenge businesses to adopt new approaches in this strive for survival. These challenges affect the roles, and possibly the job satisfaction levels of first-line supervisors and middle-level managers. In this paper, the writer aimed to study and compare job satisfaction levels of first-line supervisors and middle-level managers in the Nelson Mandela Metropolitan area. The effects of job satisfaction, or the lack thereof must be clearly identifiable to the top managers. These can either be positive or negative. In the case of positive effects, managers must strive to maintain the conditions that contribute to the positive effects of job satisfaction. In the study it was observed that middle-level managers scored higher and therefore they had higher overall job satisfaction levels than first-line supervisors. The job satisfaction levels of the first-line supervisors are found to be lower in all the areas that were stated as factors affecting job satisfaction. These areas were the personality job fit, the job content, the job context, the organisational environment and the macro environment. The companies therefore have a task of improving the job satisfaction levels in these areas. The writer recommends that organisations in the Nelson Mandela Metropolitan area take a closer look at the job satisfaction levels of their first-line supervisors. These managers' job satisfaction levels need to be improved from being just satisfactory to being excellent. It is mentioned in the theoretical study that firstline supervisors are very important in organisations, as they are the link between upper management and the employees. Their roles are multi-faceted as they have important functions to fulfil in the operation and ultimately success of the organization.
- Full Text:
- Date Issued: 2003
An evaluation of mentoring to develop a strategy for facilitating the objectives of the Employment Equity Act (Act 55 of 1998)
- Authors: Berry, David Michael
- Date: 2003
- Subjects: Mentoring in business , Employees -- Training of -- Evaluation
- Language: English
- Type: Thesis , Doctoral , DTech (Human Resource Management)
- Identifier: vital:10858 , http://hdl.handle.net/10948/127 , Mentoring in business , Employees -- Training of -- Evaluation
- Description: The research problem in this study was to identify what mentoring strategies organisations can use to facilitate the objectives of the Employment Equity Act (Act 55 of 1998). To achieve this objective a nine-phase theoretical model for organisational mentoring was presented. The presentation of the theoretical model consisted of the following three sub-processes: -The first consisted of a survey of literature related to the development of the Employment Equity Act (Act 55 of 1998) and the implications of the Act for organisations: The second comprised surveying the literature dealing specifically with the impact of mentoring programmes on career development, organisational success and career satisfaction, particularly in terms of employees from designated groups; The third surveyed the literature dealing with various mentoring strategies and models used by organisations for facilitating management development. The theoretical model served as a basis for drawing up a survey questionnaire to establish the extent to which individuals at different levels in the organisations agree with the theoretical model developed in the study. The survey questionnaire was sent to a random sample of individuals employed in the automobile industries of the Nelson Mandela Metropolitan Municipality and the Buffalo City Metropole. The empirical results obtained from the survey indicated a strong concurrence with the theoretical organisational mentoring model presented in the study. These results were included in the theoretical model, leading to the development of an integrated model for organisational mentoring. From the survey literature and the study it became evident that if organisations plan to introduce mentoring strategies that will contribute towards facilitating their employment equity objectives, it is necessary to ensure that a transformational culture exists. Many South African organisations are currently experiencing problems in recruiting, training and retaining individuals from designated groups. The introduction of a mentoring programme based on the integrated model for organisational mentoring cannot be considered as the sole strategy for alleviating these problems and for facilitating management development to achieve the objectives of the Employment Equity Act (Act 55 of 1998). However, when this programme is effectively managed and incorporated into the overall development programme of an organisation committed to transformation, the potential to ease these problems and achieve the objectives of the Employment Equity Act (Act 55 of 1998) is greatly enhanced.
- Full Text:
- Date Issued: 2003
- Authors: Berry, David Michael
- Date: 2003
- Subjects: Mentoring in business , Employees -- Training of -- Evaluation
- Language: English
- Type: Thesis , Doctoral , DTech (Human Resource Management)
- Identifier: vital:10858 , http://hdl.handle.net/10948/127 , Mentoring in business , Employees -- Training of -- Evaluation
- Description: The research problem in this study was to identify what mentoring strategies organisations can use to facilitate the objectives of the Employment Equity Act (Act 55 of 1998). To achieve this objective a nine-phase theoretical model for organisational mentoring was presented. The presentation of the theoretical model consisted of the following three sub-processes: -The first consisted of a survey of literature related to the development of the Employment Equity Act (Act 55 of 1998) and the implications of the Act for organisations: The second comprised surveying the literature dealing specifically with the impact of mentoring programmes on career development, organisational success and career satisfaction, particularly in terms of employees from designated groups; The third surveyed the literature dealing with various mentoring strategies and models used by organisations for facilitating management development. The theoretical model served as a basis for drawing up a survey questionnaire to establish the extent to which individuals at different levels in the organisations agree with the theoretical model developed in the study. The survey questionnaire was sent to a random sample of individuals employed in the automobile industries of the Nelson Mandela Metropolitan Municipality and the Buffalo City Metropole. The empirical results obtained from the survey indicated a strong concurrence with the theoretical organisational mentoring model presented in the study. These results were included in the theoretical model, leading to the development of an integrated model for organisational mentoring. From the survey literature and the study it became evident that if organisations plan to introduce mentoring strategies that will contribute towards facilitating their employment equity objectives, it is necessary to ensure that a transformational culture exists. Many South African organisations are currently experiencing problems in recruiting, training and retaining individuals from designated groups. The introduction of a mentoring programme based on the integrated model for organisational mentoring cannot be considered as the sole strategy for alleviating these problems and for facilitating management development to achieve the objectives of the Employment Equity Act (Act 55 of 1998). However, when this programme is effectively managed and incorporated into the overall development programme of an organisation committed to transformation, the potential to ease these problems and achieve the objectives of the Employment Equity Act (Act 55 of 1998) is greatly enhanced.
- Full Text:
- Date Issued: 2003
An evaluation of the effectiveness of change management models utilised by organisations in the East Cape motor industry cluster
- Authors: Flesch, Devin Edward
- Date: 2003
- Subjects: Organizational change -- South Africa -- Eastern Cape , Motor industry -- South Africa -- Eastern Cape , Industrial management -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MTech (Human Resources Management)
- Identifier: vital:10856 , http://hdl.handle.net/10948/125 , Organizational change -- South Africa -- Eastern Cape , Motor industry -- South Africa -- Eastern Cape , Industrial management -- South Africa -- Eastern Cape
- Description: There has never been an age in which change did not take place. However, the increase in the unpredictability of many factors of the 21st century means that organisations are susceptible to, and must embrace change. This results in an increase in the pace at which organisations may have to deal with change. This research study evaluates the interventions considered to bring about optimal change within organisations. In order to complete this study it was necessary to address the fundamentals of change management, tools utilised to manage change and the current theoretical models that assist organisations in managing change. The study took place within the Eastern Cape as it is regarded as the second fastest growing economy in South Africa. The researcher used the automotive cluster as the population for the study as it is the largest industry within the Eastern Cape. Based on the theoretical findings of a literature survey a questionnaire was developed and distributed to a randomly selected sample in the automotive cluster. The objective of the questionnaire was to evaluate the theory used and to develop a process model of change management. The results of the empirical study were statistically analysed and interpreted. Among the most important findings of the research was the fact that organisations in the Eastern Cape do not follow any specific theoretical model for managing change and very few organisations have a formal change management policy. Although the respondents to the survey acknowledged that it is imperative to engender an awareness of change management principles, especially among top management, the majority does not adhere to this principle because it is too time consuming! This research study highlights a number of areas where the management of change can be improved and presents a practical process model that can be adapted and used by the majority of organisations within the East Cape Motor Industry Cluster.
- Full Text:
- Date Issued: 2003
- Authors: Flesch, Devin Edward
- Date: 2003
- Subjects: Organizational change -- South Africa -- Eastern Cape , Motor industry -- South Africa -- Eastern Cape , Industrial management -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MTech (Human Resources Management)
- Identifier: vital:10856 , http://hdl.handle.net/10948/125 , Organizational change -- South Africa -- Eastern Cape , Motor industry -- South Africa -- Eastern Cape , Industrial management -- South Africa -- Eastern Cape
- Description: There has never been an age in which change did not take place. However, the increase in the unpredictability of many factors of the 21st century means that organisations are susceptible to, and must embrace change. This results in an increase in the pace at which organisations may have to deal with change. This research study evaluates the interventions considered to bring about optimal change within organisations. In order to complete this study it was necessary to address the fundamentals of change management, tools utilised to manage change and the current theoretical models that assist organisations in managing change. The study took place within the Eastern Cape as it is regarded as the second fastest growing economy in South Africa. The researcher used the automotive cluster as the population for the study as it is the largest industry within the Eastern Cape. Based on the theoretical findings of a literature survey a questionnaire was developed and distributed to a randomly selected sample in the automotive cluster. The objective of the questionnaire was to evaluate the theory used and to develop a process model of change management. The results of the empirical study were statistically analysed and interpreted. Among the most important findings of the research was the fact that organisations in the Eastern Cape do not follow any specific theoretical model for managing change and very few organisations have a formal change management policy. Although the respondents to the survey acknowledged that it is imperative to engender an awareness of change management principles, especially among top management, the majority does not adhere to this principle because it is too time consuming! This research study highlights a number of areas where the management of change can be improved and presents a practical process model that can be adapted and used by the majority of organisations within the East Cape Motor Industry Cluster.
- Full Text:
- Date Issued: 2003
An evaluation of the social welfare policy of the Eastern Cape provincial government
- Authors: Plaatjies, René
- Date: 2003
- Subjects: Eastern Cape (South Africa) -- Social policy -- Evaluation , Social service -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10778 , http://hdl.handle.net/10948/d1011328 , Eastern Cape (South Africa) -- Social policy -- Evaluation , Social service -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Description: A background of serious disparities in past welfare policies, legislation and programmes, necessitated the need for a far-reaching new social welfare policy in South Africa. The adoption of the White Paper for Social Welfare by Parliament in February 1997, set the path for the new social developmental approach to social welfare, dealing with key substantive issues in addressing the restructuring of social welfare services, programmes and social security. The Eastern Cape Province is one of the poorer provinces in South Africa. Negative radio and print media reports on social welfare in the province in the past three years has made it clear that serious problems and disparities face the provincial department. Several of these media reports highlighted issues relating to poor service delivery and unacceptable conditions of underdevelopment and poverty still prevailing in the province. The Eastern Cape Welfare Department has been plagued by fraud and corruption, and in a report of the Eastern Cape legislature’s standing committee on welfare in 2001, it was found that fraudulent activities, corruption and misconduct by government officials are still prevalent in the welfare department. The objective of this research was to assess whether the Eastern Cape Department of Social Development (Welfare) is implementing this new social developmental approach to social welfare, as set out in the 1997 White Paper for Social Welfare.
- Full Text:
- Date Issued: 2003
- Authors: Plaatjies, René
- Date: 2003
- Subjects: Eastern Cape (South Africa) -- Social policy -- Evaluation , Social service -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10778 , http://hdl.handle.net/10948/d1011328 , Eastern Cape (South Africa) -- Social policy -- Evaluation , Social service -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Description: A background of serious disparities in past welfare policies, legislation and programmes, necessitated the need for a far-reaching new social welfare policy in South Africa. The adoption of the White Paper for Social Welfare by Parliament in February 1997, set the path for the new social developmental approach to social welfare, dealing with key substantive issues in addressing the restructuring of social welfare services, programmes and social security. The Eastern Cape Province is one of the poorer provinces in South Africa. Negative radio and print media reports on social welfare in the province in the past three years has made it clear that serious problems and disparities face the provincial department. Several of these media reports highlighted issues relating to poor service delivery and unacceptable conditions of underdevelopment and poverty still prevailing in the province. The Eastern Cape Welfare Department has been plagued by fraud and corruption, and in a report of the Eastern Cape legislature’s standing committee on welfare in 2001, it was found that fraudulent activities, corruption and misconduct by government officials are still prevalent in the welfare department. The objective of this research was to assess whether the Eastern Cape Department of Social Development (Welfare) is implementing this new social developmental approach to social welfare, as set out in the 1997 White Paper for Social Welfare.
- Full Text:
- Date Issued: 2003
An evaluation of the Xenopus laevis liver slice model to study the toxic effects of microcystin
- Authors: Coates, Nadya
- Date: 2003
- Subjects: Zenopus laevis , Microcystis aeruginosa -- Toxicology
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:11069 , http://hdl.handle.net/10948/307 , Zenopus laevis , Microcystis aeruginosa -- Toxicology
- Description: Blooms of cyanobacteria have increased in occurrence in the past three decades and have been reported to cause severe problems for animals and humans, leading to death in extreme instances. The majority of poisonings that have taken place have been attributed to a hepatotoxin produced by the species Microcystis aeruginosa, namely microcystin. The appearance of a cyanobacterial bloom does not give any indication as to its toxicity and therefore, it is imperative that simple, yet sensitive, bioassays are developed to overcome this problem. This study was undertaken to evaluate the effects of microcystin-LR on the liver of Xenopus laevis both in vitro and in vivo. This animal provides an opportunity to study the long-term hepatotoxic effects of the toxin compared to in vitro studies performed with mice and rats. The use of the liver slice model system as a potential bioassay to study the effects of microcystin-LR on Xenopus laevis liver was evaluated. Liver slices were cultured in RPMI- 1640 culture medium for periods ranging from 30 hours to 10 days and the liver slices were exposed to toxin concentrations ranging from 1nM to 500nM. The use of frog liver slices to study the longer-term effects of low-dose exposure to microcystin-LR was evaluated by observing the ultrastructural changes within hepatocytes using transmission electron microscopy, the release of the enzymes alanine aminotransferase and lactate dehydrogenase into the surrounding culture medium, as well as using a 3-[4,5-dimethylthiazol-2yl]-2,5- diphenyl tetrazolium bromide assay to determine the viability of the liver slices in culture. The amount of lipid peroxidation in the liver slices after exposure to microcystin-LR was assessed using the Thiobarbituric Acid Test. Results showed the frog liver slice culture system to be an inadequate method to evaluate the hepatotoxic effects of microcystin-LR. An in vivo assessment of the effects of microcystin-LR on Xenopus laevis was carried out using a total of 9 frogs (3 groups of 3 frogs). Frogs received a single intraperitoneal dose of 120mg/kg of microcystin-LR and were sacrificed at 8 and 24 hours post exposure. Microcystin-LR caused no significant change in serum lactate dehydrogenase levels, hepatosomatic index (liver weight as a percentage body weight), glutathione peroxidase activity, glycogen or lipid peroxidation. There was, however, an increase in glutathione sii transferase activity in the liver. The presence of the toxin in the liver was confirmed by immunohistochemistry. This study suggests that Xenopus laevis has, in some way, adapted to detoxifying aquatic toxins in the environment.
- Full Text:
- Date Issued: 2003
- Authors: Coates, Nadya
- Date: 2003
- Subjects: Zenopus laevis , Microcystis aeruginosa -- Toxicology
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:11069 , http://hdl.handle.net/10948/307 , Zenopus laevis , Microcystis aeruginosa -- Toxicology
- Description: Blooms of cyanobacteria have increased in occurrence in the past three decades and have been reported to cause severe problems for animals and humans, leading to death in extreme instances. The majority of poisonings that have taken place have been attributed to a hepatotoxin produced by the species Microcystis aeruginosa, namely microcystin. The appearance of a cyanobacterial bloom does not give any indication as to its toxicity and therefore, it is imperative that simple, yet sensitive, bioassays are developed to overcome this problem. This study was undertaken to evaluate the effects of microcystin-LR on the liver of Xenopus laevis both in vitro and in vivo. This animal provides an opportunity to study the long-term hepatotoxic effects of the toxin compared to in vitro studies performed with mice and rats. The use of the liver slice model system as a potential bioassay to study the effects of microcystin-LR on Xenopus laevis liver was evaluated. Liver slices were cultured in RPMI- 1640 culture medium for periods ranging from 30 hours to 10 days and the liver slices were exposed to toxin concentrations ranging from 1nM to 500nM. The use of frog liver slices to study the longer-term effects of low-dose exposure to microcystin-LR was evaluated by observing the ultrastructural changes within hepatocytes using transmission electron microscopy, the release of the enzymes alanine aminotransferase and lactate dehydrogenase into the surrounding culture medium, as well as using a 3-[4,5-dimethylthiazol-2yl]-2,5- diphenyl tetrazolium bromide assay to determine the viability of the liver slices in culture. The amount of lipid peroxidation in the liver slices after exposure to microcystin-LR was assessed using the Thiobarbituric Acid Test. Results showed the frog liver slice culture system to be an inadequate method to evaluate the hepatotoxic effects of microcystin-LR. An in vivo assessment of the effects of microcystin-LR on Xenopus laevis was carried out using a total of 9 frogs (3 groups of 3 frogs). Frogs received a single intraperitoneal dose of 120mg/kg of microcystin-LR and were sacrificed at 8 and 24 hours post exposure. Microcystin-LR caused no significant change in serum lactate dehydrogenase levels, hepatosomatic index (liver weight as a percentage body weight), glutathione peroxidase activity, glycogen or lipid peroxidation. There was, however, an increase in glutathione sii transferase activity in the liver. The presence of the toxin in the liver was confirmed by immunohistochemistry. This study suggests that Xenopus laevis has, in some way, adapted to detoxifying aquatic toxins in the environment.
- Full Text:
- Date Issued: 2003
An exploration into the reasons for the resignation of ex-employees from the University of Port Elizabeth against international indicators in employee retention
- Authors: Anderson, Amber Cristal
- Date: 2003
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:11000 , http://hdl.handle.net/10948/289
- Description: South African organisations have not been left untouched by the impact of globalisation on their business practices. In a bid to maintain and improve on their competitive advantage, they have had to embark on initiatives to secure a place in the global economy. Entwined herein is the challenge to embrace a whole new definition of equality and develop their human capital as described in various legislative interventions of the South African Government. This study reflects the outcomes of an exploratory study into the reasons for the resignation of ex-employees from the University of Port Elizabeth, against international indicators in employee retention. The research was based on the premise that an effective and efficient transformation strategy should originate from a tangible understanding of all the socio-behavioural and influencing aspects of employee retention. The results suggest the development of an employee-retention strategy which could facilitate the realisation of the Employment Equity Plan. The objectives of the study were: to provide critical insight into why employees are resigning from the University of Port Elizabeth (UPE), to determine the social and developmental expectations of ex-UPE employees while in a transforming organisation, to identify and analyse ex-employees’ perceptions of the implementation of UPE’s Employment Equity Plan, to analyse ex-employees’ perceptions of existing retention practices at UPE, to provide recommendations towards an employee-retention strategy for UPE. The study is exploratory and descriptive in nature, and is quantitatively analysed with limited qualitative inferences. The population consisted of ex-UPE employees who had left the service of the university, from 01 January 2000 to 31 October 2002, by resignation. The period coincided with the implementation phase of the UPE Employment Equity Plan. For the purpose of this study, N=69. Twenty-eight ex-employees were untraceable, therefore n=41. Thirty ex-employees took part in the survey, thus making the sample return 73%. Eight of the respondents were dispersed across three continents other than Africa. The survey instrument, administered as an e-mailed and mailed questionnaire, was selected as the most suitable quantitative research method, because respondents were globally dispersed. Content analysis was selected as the most appropriate technique to produce findings in the qualitative aspect of the research. Where appropriate, descriptive statistics (univariate and bivariate analyses) were applied to describe the variables, the results of which were exhibited as tabular or graphical displays. Inferential statistical analyses (Pearson Chi-square and M-L Chisquare tests) were also conducted.
- Full Text:
- Date Issued: 2003
- Authors: Anderson, Amber Cristal
- Date: 2003
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:11000 , http://hdl.handle.net/10948/289
- Description: South African organisations have not been left untouched by the impact of globalisation on their business practices. In a bid to maintain and improve on their competitive advantage, they have had to embark on initiatives to secure a place in the global economy. Entwined herein is the challenge to embrace a whole new definition of equality and develop their human capital as described in various legislative interventions of the South African Government. This study reflects the outcomes of an exploratory study into the reasons for the resignation of ex-employees from the University of Port Elizabeth, against international indicators in employee retention. The research was based on the premise that an effective and efficient transformation strategy should originate from a tangible understanding of all the socio-behavioural and influencing aspects of employee retention. The results suggest the development of an employee-retention strategy which could facilitate the realisation of the Employment Equity Plan. The objectives of the study were: to provide critical insight into why employees are resigning from the University of Port Elizabeth (UPE), to determine the social and developmental expectations of ex-UPE employees while in a transforming organisation, to identify and analyse ex-employees’ perceptions of the implementation of UPE’s Employment Equity Plan, to analyse ex-employees’ perceptions of existing retention practices at UPE, to provide recommendations towards an employee-retention strategy for UPE. The study is exploratory and descriptive in nature, and is quantitatively analysed with limited qualitative inferences. The population consisted of ex-UPE employees who had left the service of the university, from 01 January 2000 to 31 October 2002, by resignation. The period coincided with the implementation phase of the UPE Employment Equity Plan. For the purpose of this study, N=69. Twenty-eight ex-employees were untraceable, therefore n=41. Thirty ex-employees took part in the survey, thus making the sample return 73%. Eight of the respondents were dispersed across three continents other than Africa. The survey instrument, administered as an e-mailed and mailed questionnaire, was selected as the most suitable quantitative research method, because respondents were globally dispersed. Content analysis was selected as the most appropriate technique to produce findings in the qualitative aspect of the research. Where appropriate, descriptive statistics (univariate and bivariate analyses) were applied to describe the variables, the results of which were exhibited as tabular or graphical displays. Inferential statistical analyses (Pearson Chi-square and M-L Chisquare tests) were also conducted.
- Full Text:
- Date Issued: 2003
An exploration of adolescent risk-taking behaviour : a case study analysis
- Authors: Dietrich, Valerie
- Date: 2003
- Subjects: Teenagers -- South Africa -- Conduct of life , Risk-taking (psychology) in adolescence
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:10989 , http://hdl.handle.net/10948/312 , Teenagers -- South Africa -- Conduct of life , Risk-taking (psychology) in adolescence
- Description: Do adolescents of colour really engage in risk-taking behaviours as often generalised by the public? Are they in fact the alcohol, drugs, sex, and violence generation? This study attempts to investigate the conditions influencing the choices adolescents make prior to their engaging in risk-taking behaviours. In the social sciences, concerns over adolescents’ recklessly irresponsible behaviours have deep roots. In 1904 G. Stanley Hall depicted adolescence as misbehaving because of the storms and stresses of the transition from childhood to adulthood. Subsequently, social scientists produced substantial evidence that the storminess of adolescence is largely an over generalisation, which has not been empirically substantiated. In corroboration of this interpretation, this study also indicates that not all adolescents engage in risk-taking behaviour, and those risky individuals do not necessarily engage in all spheres of risk-taking. The majority of the target group only experimented with certain risk behaviours by engaging in them on one occasion only. The specific high school was selected because the researcher knew the learners, as she was an educator there at the time. She was thus reasonably aware of the frequency, the nature and the severity of the risk-taking behaviours of the target group. In general, the most important findings of the study signified a moderate level of participation in risk-taking activities. However, in certain spheres such as cigarette smoking, alcohol usage and sexual intercourse, an extreme participation level was reported. Certain factors such as gender, age, socio-economic conditions, parental (one or both) absence, and the respondents’ attitude towards the specific behaviour, were discovered to have played an influential role in the target group taking risks. Based on the reasons advanced for engaging in risk-taking behaviour, the researcher concluded that the following theories were applicable in explaining the behaviour of the respondents. These theories are the social learning theory, symbolic interactionist theory, social identity, the theory of reasoned action, and Maslow’s hierarchy of needs. The researcher trusts that this study will assist the reader to understand the complex contributing circumstances that the target group has to contend with in making decisions.
- Full Text:
- Date Issued: 2003
- Authors: Dietrich, Valerie
- Date: 2003
- Subjects: Teenagers -- South Africa -- Conduct of life , Risk-taking (psychology) in adolescence
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:10989 , http://hdl.handle.net/10948/312 , Teenagers -- South Africa -- Conduct of life , Risk-taking (psychology) in adolescence
- Description: Do adolescents of colour really engage in risk-taking behaviours as often generalised by the public? Are they in fact the alcohol, drugs, sex, and violence generation? This study attempts to investigate the conditions influencing the choices adolescents make prior to their engaging in risk-taking behaviours. In the social sciences, concerns over adolescents’ recklessly irresponsible behaviours have deep roots. In 1904 G. Stanley Hall depicted adolescence as misbehaving because of the storms and stresses of the transition from childhood to adulthood. Subsequently, social scientists produced substantial evidence that the storminess of adolescence is largely an over generalisation, which has not been empirically substantiated. In corroboration of this interpretation, this study also indicates that not all adolescents engage in risk-taking behaviour, and those risky individuals do not necessarily engage in all spheres of risk-taking. The majority of the target group only experimented with certain risk behaviours by engaging in them on one occasion only. The specific high school was selected because the researcher knew the learners, as she was an educator there at the time. She was thus reasonably aware of the frequency, the nature and the severity of the risk-taking behaviours of the target group. In general, the most important findings of the study signified a moderate level of participation in risk-taking activities. However, in certain spheres such as cigarette smoking, alcohol usage and sexual intercourse, an extreme participation level was reported. Certain factors such as gender, age, socio-economic conditions, parental (one or both) absence, and the respondents’ attitude towards the specific behaviour, were discovered to have played an influential role in the target group taking risks. Based on the reasons advanced for engaging in risk-taking behaviour, the researcher concluded that the following theories were applicable in explaining the behaviour of the respondents. These theories are the social learning theory, symbolic interactionist theory, social identity, the theory of reasoned action, and Maslow’s hierarchy of needs. The researcher trusts that this study will assist the reader to understand the complex contributing circumstances that the target group has to contend with in making decisions.
- Full Text:
- Date Issued: 2003
An exploration of market growth and development stategies for franchising a selected fast food outlet
- Authors: Snyman, Dion Cedric
- Date: 2003
- Subjects: Market share , Food industry and trade -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10896 , http://hdl.handle.net/10948/128 , Market share , Food industry and trade -- South Africa -- Management
- Description: The advent of globalisation and the re-admittance of South Africa into the international market place have presented both opportunities and threats to local fast food outlets and franchises. These food outlets are faced with foreign competition and the need to adapt their strategies in order to cope with the continued onslaught of these highly efficient, foreign, service orientated organisations if they intend to survive. This research explored the strategies these fast food outlets should utilise to deal with their competition and to facilitate their market growth and organisational development which could lead to them being successfully franchised at a later stage. The study revealed that if any significant growth and organisational development was to be expected, the fast food outlet had to concentrate on customer satisfaction and retention through the innovative use of the 7P’s of the marketing mix in its strategy formulation process. Attention also needed to be given to the competitive forces in the external environment so that competitive strategies were in line with market developments. The triangulation method was applied in this study. In terms of this method, qualitative and quantitative research techniques are combined in order to improve the reliability and validity of the research findings. This method proved to be an effective research tool as the findings in the quantitative research were verified by the findings in the qualitative research. Franchising in South Africa, especially the Eastern Cape, where unemployment is highest, is important as it has the potential for job creation and economic empowerment of the disadvantaged communities. It is therefore essential that every endeavour be made to ensure the success of the emerging entrepreneurs through assisting them to develop strategies that will ensure sustainable development and growth.
- Full Text:
- Date Issued: 2003
- Authors: Snyman, Dion Cedric
- Date: 2003
- Subjects: Market share , Food industry and trade -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10896 , http://hdl.handle.net/10948/128 , Market share , Food industry and trade -- South Africa -- Management
- Description: The advent of globalisation and the re-admittance of South Africa into the international market place have presented both opportunities and threats to local fast food outlets and franchises. These food outlets are faced with foreign competition and the need to adapt their strategies in order to cope with the continued onslaught of these highly efficient, foreign, service orientated organisations if they intend to survive. This research explored the strategies these fast food outlets should utilise to deal with their competition and to facilitate their market growth and organisational development which could lead to them being successfully franchised at a later stage. The study revealed that if any significant growth and organisational development was to be expected, the fast food outlet had to concentrate on customer satisfaction and retention through the innovative use of the 7P’s of the marketing mix in its strategy formulation process. Attention also needed to be given to the competitive forces in the external environment so that competitive strategies were in line with market developments. The triangulation method was applied in this study. In terms of this method, qualitative and quantitative research techniques are combined in order to improve the reliability and validity of the research findings. This method proved to be an effective research tool as the findings in the quantitative research were verified by the findings in the qualitative research. Franchising in South Africa, especially the Eastern Cape, where unemployment is highest, is important as it has the potential for job creation and economic empowerment of the disadvantaged communities. It is therefore essential that every endeavour be made to ensure the success of the emerging entrepreneurs through assisting them to develop strategies that will ensure sustainable development and growth.
- Full Text:
- Date Issued: 2003
An integrated economic developmental appraisal of the South African mariculture industry
- Authors: Hepburn, Bruce
- Date: 2003
- Subjects: Mariculture -- South Africa -- Economic aspects
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:941 , http://hdl.handle.net/10962/d1002674 , Mariculture -- South Africa -- Economic aspects
- Description: Current coastal legislative and institutional reformulation has effectively established new principles for the promotion of sustainable, co-ordinated integrated coastal development to be achieved through facilitatory, co-operative management mechanisms. In accordance, collaborative expansion and diversification of mariculture has been identified as a strategic mechanism for realising sustainable coastal development. Present limited foundational understanding regarding the emergent commercial contingent’s economic-institutional structure has constrained the effectiveness of current centralised broad objective formulation based planning techniques. By drawing upon findings of the 2001 National Mariculture Baseline survey, key economic development and institutional components requiring dedicated attention for further realising industry’s inherent growth potential to supply domestic and growing global aquaculture markets are examined in an inductive explorative framework. Attention is also directed towards promoting realisation of collaborative mariculture development initiatives to redress dualistic development disparities in previously marginalised coastal localities. Finally, synthesis between traditional bureaucratic centralised co-ordinated planning and regionalised decentralised implementation orientated capacity building frameworks displaying a greater relevant stakeholder participatory ethos are examined.
- Full Text:
- Date Issued: 2003
- Authors: Hepburn, Bruce
- Date: 2003
- Subjects: Mariculture -- South Africa -- Economic aspects
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:941 , http://hdl.handle.net/10962/d1002674 , Mariculture -- South Africa -- Economic aspects
- Description: Current coastal legislative and institutional reformulation has effectively established new principles for the promotion of sustainable, co-ordinated integrated coastal development to be achieved through facilitatory, co-operative management mechanisms. In accordance, collaborative expansion and diversification of mariculture has been identified as a strategic mechanism for realising sustainable coastal development. Present limited foundational understanding regarding the emergent commercial contingent’s economic-institutional structure has constrained the effectiveness of current centralised broad objective formulation based planning techniques. By drawing upon findings of the 2001 National Mariculture Baseline survey, key economic development and institutional components requiring dedicated attention for further realising industry’s inherent growth potential to supply domestic and growing global aquaculture markets are examined in an inductive explorative framework. Attention is also directed towards promoting realisation of collaborative mariculture development initiatives to redress dualistic development disparities in previously marginalised coastal localities. Finally, synthesis between traditional bureaucratic centralised co-ordinated planning and regionalised decentralised implementation orientated capacity building frameworks displaying a greater relevant stakeholder participatory ethos are examined.
- Full Text:
- Date Issued: 2003
An investigation into relationship-marketing strategies used by Morkels to retain customers
- Authors: Giddy, Peter Allan Spence
- Date: 2003
- Subjects: Relationship marketing -- South Africa , Morkels (Firm, South Africa) , Furniture industry and trade -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10855 , http://hdl.handle.net/10948/134 , Relationship marketing -- South Africa , Morkels (Firm, South Africa) , Furniture industry and trade -- South Africa
- Description: The research problem addressed in this study was an assessment of the relationship-marketing strategy that Morkels currently has in operation. This strategy focuses on membership of a club that is sold to customers when they open an account. The strategy is to keep in touch with the customer by means of the club magazine, a club card and various special events and offers that are exclusive to club members. The strategy, however, may not be entirely successful in achieving the goals and objectives as envisaged by the senior management of the company. The objective of the research was to establish what exactly relationship marketing is. Once having investigated the theory of relationship marketing, the objective of the research was to establish what the goals of the management at Morkels were and whether or not these goals were met. The methodology of the research was, firstly, to conduct a literature survey on relationship marketing. In particular the study of literature focused on the theory related to the retail market focussing essentially where similar marketing strategies had been investigated. A variety of aspects of relationship marketing and strategies that had previously been implemented were then examined. The literature survey also considered the way in which a successful strategy of relationship-marketing should be motivated, planned, implemented and followed through. Secondly the research established what the goals and objectives of the management of Morkels were by means of an investigation into the policies and manuals of the relationship-marketing department. Finally a questionnaire was disseminated to the senior management of Morkels to establish what they considered to be the needs and opinions of the customers of the Garden Route Area. A second questionnaire with similar questions was also submitted to a sample of club members. This was done to establish the opinions of both groups. The major findings of the research were that Morkels is experiencing a degree of success with its relationship-marketing strategy. The research findings also revealed that opinions of the customers and the management of Morkels do not concur on a number of issues. These differences and the most important factors were discussed and recommendations were made to management.
- Full Text:
- Date Issued: 2003
- Authors: Giddy, Peter Allan Spence
- Date: 2003
- Subjects: Relationship marketing -- South Africa , Morkels (Firm, South Africa) , Furniture industry and trade -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10855 , http://hdl.handle.net/10948/134 , Relationship marketing -- South Africa , Morkels (Firm, South Africa) , Furniture industry and trade -- South Africa
- Description: The research problem addressed in this study was an assessment of the relationship-marketing strategy that Morkels currently has in operation. This strategy focuses on membership of a club that is sold to customers when they open an account. The strategy is to keep in touch with the customer by means of the club magazine, a club card and various special events and offers that are exclusive to club members. The strategy, however, may not be entirely successful in achieving the goals and objectives as envisaged by the senior management of the company. The objective of the research was to establish what exactly relationship marketing is. Once having investigated the theory of relationship marketing, the objective of the research was to establish what the goals of the management at Morkels were and whether or not these goals were met. The methodology of the research was, firstly, to conduct a literature survey on relationship marketing. In particular the study of literature focused on the theory related to the retail market focussing essentially where similar marketing strategies had been investigated. A variety of aspects of relationship marketing and strategies that had previously been implemented were then examined. The literature survey also considered the way in which a successful strategy of relationship-marketing should be motivated, planned, implemented and followed through. Secondly the research established what the goals and objectives of the management of Morkels were by means of an investigation into the policies and manuals of the relationship-marketing department. Finally a questionnaire was disseminated to the senior management of Morkels to establish what they considered to be the needs and opinions of the customers of the Garden Route Area. A second questionnaire with similar questions was also submitted to a sample of club members. This was done to establish the opinions of both groups. The major findings of the research were that Morkels is experiencing a degree of success with its relationship-marketing strategy. The research findings also revealed that opinions of the customers and the management of Morkels do not concur on a number of issues. These differences and the most important factors were discussed and recommendations were made to management.
- Full Text:
- Date Issued: 2003
An investigation into strategies which enable South African women to break through the glass ceiling
- Authors: Peens, Maritha
- Date: 2003
- Subjects: Women executives -- South Africa , Women employees -- Promotions -- South Africa , Sex discrimination in employement -- South Africa , Sex discrimination against women -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10898 , http://hdl.handle.net/10948/135 , Women executives -- South Africa , Women employees -- Promotions -- South Africa , Sex discrimination in employement -- South Africa , Sex discrimination against women -- South Africa
- Description: The objective of this study was to identify the strategies (personal and organisational) that would enable South African women to break through the glass ceiling. A questionaire was designed based on the strategies found in a literature study on the topic and used to gather inputs from executive women in South Africa. A combination of snowball and self-selection sampling was used. The questionaire was sent to 138 potential respondents, mostly by means of electronic mail. Of the 47 completed questionairs returned, 44 could be used. These were processed and anaylsed using Microsoft Excel spreadsheets and the STATISTICA Version 6 software. In generaL, support was found for personal strategies pertaining to career management, networking (especially the relationship building activities), the reconciliation of home and work responsibilities with the emphasis on building a support system, education, business and organisational insught, skills development and increased input, but not for the assimilation of masculine attributes. Networking opportunities and education, training and development activities were regarded as the organisational strategies with the strongest impact on career progress. The literature was confirmed regarding top management support, an organisational culture conducive to women's advancement, mentorship programmes and a few career development initiatives. Although more than half of the respondents had been exposed to employment equity and affirmative action programmes, they were perceived to have only little to moderate impact on career progress. This was also the case with diversity management programmes. Flexible work arrangements, career adaptation schemes and childcare facilities and programmes were seen as having had little impact on the respondents' career advancement. Only a few of the organisational practices to support women balancing family and work responsibilities were utilised by the respondents' employers. Respondents perceived personal strategies as having greater value than organisational strategies in their progress to executive levels.
- Full Text:
- Date Issued: 2003
An investigation into strategies which enable South African women to break through the glass ceiling
- Authors: Peens, Maritha
- Date: 2003
- Subjects: Women executives -- South Africa , Women employees -- Promotions -- South Africa , Sex discrimination in employement -- South Africa , Sex discrimination against women -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10898 , http://hdl.handle.net/10948/135 , Women executives -- South Africa , Women employees -- Promotions -- South Africa , Sex discrimination in employement -- South Africa , Sex discrimination against women -- South Africa
- Description: The objective of this study was to identify the strategies (personal and organisational) that would enable South African women to break through the glass ceiling. A questionaire was designed based on the strategies found in a literature study on the topic and used to gather inputs from executive women in South Africa. A combination of snowball and self-selection sampling was used. The questionaire was sent to 138 potential respondents, mostly by means of electronic mail. Of the 47 completed questionairs returned, 44 could be used. These were processed and anaylsed using Microsoft Excel spreadsheets and the STATISTICA Version 6 software. In generaL, support was found for personal strategies pertaining to career management, networking (especially the relationship building activities), the reconciliation of home and work responsibilities with the emphasis on building a support system, education, business and organisational insught, skills development and increased input, but not for the assimilation of masculine attributes. Networking opportunities and education, training and development activities were regarded as the organisational strategies with the strongest impact on career progress. The literature was confirmed regarding top management support, an organisational culture conducive to women's advancement, mentorship programmes and a few career development initiatives. Although more than half of the respondents had been exposed to employment equity and affirmative action programmes, they were perceived to have only little to moderate impact on career progress. This was also the case with diversity management programmes. Flexible work arrangements, career adaptation schemes and childcare facilities and programmes were seen as having had little impact on the respondents' career advancement. Only a few of the organisational practices to support women balancing family and work responsibilities were utilised by the respondents' employers. Respondents perceived personal strategies as having greater value than organisational strategies in their progress to executive levels.
- Full Text:
- Date Issued: 2003
An investigation into the application of the IEEE 1394 high performance serial bus to sound installation contro
- Authors: Klinkradt, Bradley Hugh
- Date: 2003 , 2013-05-24
- Subjects: Digital electronics , Sound -- Recording and reproducing -- Digital techniques , Music -- Data processing , Computer sound processing
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4612 , http://hdl.handle.net/10962/d1004899 , Digital electronics , Sound -- Recording and reproducing -- Digital techniques , Music -- Data processing , Computer sound processing
- Description: This thesis investigates the feasibility of using existing IP-based control and monitoring protocols within professional audio installations utilising IEEE 1394 technology. Current control and monitoring technologies are examined, and the characteristics common to all are extracted and compiled into an object model. This model forms the foundation for a set of evaluation criteria against which current and future control and monitoring protocols may be measured. Protocols considered include AV/C, MIDI, QSC-24, and those utilised within the UPnP architecture. As QSC-24 and the UPnP architecture are IP-based, the facilities required to transport IP datagrams over the IEEE 1394 bus are investigated and implemented. Example QSC-24 and UPnP architecture implementations are described, which permit the control and monitoring of audio devices over the IEEE 1394 network using these IP-based technologies. The way forward for the control and monitoring of professional audio devices within installations is considered, and recommendations are provided. , KMBT_363 , Adobe Acrobat 9.54 Paper Capture Plug-in
- Full Text:
- Date Issued: 2003
- Authors: Klinkradt, Bradley Hugh
- Date: 2003 , 2013-05-24
- Subjects: Digital electronics , Sound -- Recording and reproducing -- Digital techniques , Music -- Data processing , Computer sound processing
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4612 , http://hdl.handle.net/10962/d1004899 , Digital electronics , Sound -- Recording and reproducing -- Digital techniques , Music -- Data processing , Computer sound processing
- Description: This thesis investigates the feasibility of using existing IP-based control and monitoring protocols within professional audio installations utilising IEEE 1394 technology. Current control and monitoring technologies are examined, and the characteristics common to all are extracted and compiled into an object model. This model forms the foundation for a set of evaluation criteria against which current and future control and monitoring protocols may be measured. Protocols considered include AV/C, MIDI, QSC-24, and those utilised within the UPnP architecture. As QSC-24 and the UPnP architecture are IP-based, the facilities required to transport IP datagrams over the IEEE 1394 bus are investigated and implemented. Example QSC-24 and UPnP architecture implementations are described, which permit the control and monitoring of audio devices over the IEEE 1394 network using these IP-based technologies. The way forward for the control and monitoring of professional audio devices within installations is considered, and recommendations are provided. , KMBT_363 , Adobe Acrobat 9.54 Paper Capture Plug-in
- Full Text:
- Date Issued: 2003
An investigation into the biological treatment of platinum refinery effluent using the plant Azolla Filiculoides
- Authors: Marran, Vernon Edward
- Date: 2003
- Subjects: Uncatalogued
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10962/193453 , vital:45333
- Description: In order to understand the effects of metals contained in effluent and to define effluent quality suitable for safe discharge to natural water streams, it is essential to understand the effects of the interaction of metal ions with plants. The availability of metal ions and their ability to bind to plants are dependent on the chemical speciation of metals and on the biological factors governing the availability of metals within the plant cells. This thesis will address both aspects and thereby propose a combination of an appropriate chemical and biological approach to the investigation of bioaccumulation of the plant Azolla Filiculoides. Laboratory studies have shown that varying concentrations of free metal ions in solution determine efficiency of metal uptake and that metal toxicity can also be detrimental to plant life and efficiency of metal recovery from solution. Many questions however, remain unanswered with regard to the application of a biological treatment for effluent discharge. This thesis includes the determination of metal speciation combined with the study of bioaccumulation of metals in plants and their effects from test- work utilising effluent generated from a Precious Metals Refinery (PMR). Plant species are known to differ widely in their tolerance to metals, however despite an abundant knowledge on molecular, biochemical and physiological effects of metals to plants, only a few general principles have been proposed to guide the prediction of tolerance differences. The properties of protective cellular responses as well as of the molecular target sites are important components in determining the intrinsic tolerance of a particular species to a metal. The role of the whole assembly of cellular ligands in buffering metal ions within the cells will be evaluated. Standard preparation methods combined with use of Inductively Coupled Plasma Emission Spectrophotometer (1CP) used for analytical analysis will be included to reflect analytical data in providing evidence to support a conclusion. The outcome of the test work utilising the aquatic plant Azoila has proven that it can be used as a process step to re-mediate effluent generated from Precious Metal Refining operations. This process offers an alternative to the classical chemical methods widely used in the Precious Metals Refining industry proving economically viable and ensuring environmental sustainability in comparison to the current known methods of effluent treatment. , Thesis (MSc) -- Faculty of Science, Biochemistry, Microbiology and Biotechnology, 2003
- Full Text:
- Date Issued: 2003
- Authors: Marran, Vernon Edward
- Date: 2003
- Subjects: Uncatalogued
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10962/193453 , vital:45333
- Description: In order to understand the effects of metals contained in effluent and to define effluent quality suitable for safe discharge to natural water streams, it is essential to understand the effects of the interaction of metal ions with plants. The availability of metal ions and their ability to bind to plants are dependent on the chemical speciation of metals and on the biological factors governing the availability of metals within the plant cells. This thesis will address both aspects and thereby propose a combination of an appropriate chemical and biological approach to the investigation of bioaccumulation of the plant Azolla Filiculoides. Laboratory studies have shown that varying concentrations of free metal ions in solution determine efficiency of metal uptake and that metal toxicity can also be detrimental to plant life and efficiency of metal recovery from solution. Many questions however, remain unanswered with regard to the application of a biological treatment for effluent discharge. This thesis includes the determination of metal speciation combined with the study of bioaccumulation of metals in plants and their effects from test- work utilising effluent generated from a Precious Metals Refinery (PMR). Plant species are known to differ widely in their tolerance to metals, however despite an abundant knowledge on molecular, biochemical and physiological effects of metals to plants, only a few general principles have been proposed to guide the prediction of tolerance differences. The properties of protective cellular responses as well as of the molecular target sites are important components in determining the intrinsic tolerance of a particular species to a metal. The role of the whole assembly of cellular ligands in buffering metal ions within the cells will be evaluated. Standard preparation methods combined with use of Inductively Coupled Plasma Emission Spectrophotometer (1CP) used for analytical analysis will be included to reflect analytical data in providing evidence to support a conclusion. The outcome of the test work utilising the aquatic plant Azoila has proven that it can be used as a process step to re-mediate effluent generated from Precious Metal Refining operations. This process offers an alternative to the classical chemical methods widely used in the Precious Metals Refining industry proving economically viable and ensuring environmental sustainability in comparison to the current known methods of effluent treatment. , Thesis (MSc) -- Faculty of Science, Biochemistry, Microbiology and Biotechnology, 2003
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- Date Issued: 2003
An investigation into the challenges facing the financial manager in South African manufacturing organisations and the ways of surmounting these challenges
- Authors: Diedericks, Petrus Philip
- Date: 2003
- Subjects: Industrial management -- South Africa -- Finance , Business enterprises -- South Africa -- Finance , Financial executives -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10876 , http://hdl.handle.net/10948/244 , Industrial management -- South Africa -- Finance , Business enterprises -- South Africa -- Finance , Financial executives -- South Africa
- Description: The research problem addressed in this study was to determine the challenges facing the financial manager in the manufacturing organisation and the possible ways of surmounting these challenges. To achieve this objective, relevant literature was reviewed and an empirical survey conducted. The main challenges identified are discussed under the following headings: · Regulatory requirements; · Information age; · Employees; · Economic environment; Each challenge was broken down into sub-challenges that were analysed using literature identified in the literature study. This information was used to develop a questionnaire to test the degree to which financial managers working for manufacturing organisations are challenged. The empirical results obtained indicate a strong concurrence with the literature study emphasising the importance of the identified challenges and the best possible ways of surmounting these challenges.
- Full Text:
- Date Issued: 2003
- Authors: Diedericks, Petrus Philip
- Date: 2003
- Subjects: Industrial management -- South Africa -- Finance , Business enterprises -- South Africa -- Finance , Financial executives -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10876 , http://hdl.handle.net/10948/244 , Industrial management -- South Africa -- Finance , Business enterprises -- South Africa -- Finance , Financial executives -- South Africa
- Description: The research problem addressed in this study was to determine the challenges facing the financial manager in the manufacturing organisation and the possible ways of surmounting these challenges. To achieve this objective, relevant literature was reviewed and an empirical survey conducted. The main challenges identified are discussed under the following headings: · Regulatory requirements; · Information age; · Employees; · Economic environment; Each challenge was broken down into sub-challenges that were analysed using literature identified in the literature study. This information was used to develop a questionnaire to test the degree to which financial managers working for manufacturing organisations are challenged. The empirical results obtained indicate a strong concurrence with the literature study emphasising the importance of the identified challenges and the best possible ways of surmounting these challenges.
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- Date Issued: 2003
An investigation into the current and potential benefits of tourism-based development in the Albany and Peddie districts
- Authors: Klinkradt, Mary Louise
- Date: 2003 , 2013-05-27
- Subjects: Tourism -- South Africa -- Eastern Cape , Tourism -- South Africa -- Grahamstown , Tourism -- South Africa -- Peddie , Ecotourism -- South Africa -- Eastern Cape , Tourism -- South Africa -- Eastern Cape -- Management , Tourism -- Social aspects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:4811 , http://hdl.handle.net/10962/d1004904 , Tourism -- South Africa -- Eastern Cape , Tourism -- South Africa -- Grahamstown , Tourism -- South Africa -- Peddie , Ecotourism -- South Africa -- Eastern Cape , Tourism -- South Africa -- Eastern Cape -- Management , Tourism -- Social aspects -- South Africa -- Eastern Cape
- Description: This research considers the relationship between tourism and development, and how tourism can be used as a means of promoting development. In order to explore this relationship, two districts in the Eastern Cape province of South Africa, the Albany and Peddie Districts have been selected as case study areas. Both the Albany and Peddie Districts are in need of development which can meet the economic and social development of the districts. One such option for the two districts is tourism-based development. This research examines the current status of tourism in both districts through the use of secondary data analysis and primary data gathered from questionnaires and interviews undertaken with tourists and representatives of key stakeholders in the tourism industry. This data was used to establish the current and future potential of tourism in the districts in terms of the availability and diversity of attractions and the tourism assets and facilities in the districts. It was also used to determine whether or not tourism, by promoting infrastructural and economic development, may lead to the socio-economic upliftment of the Albany and Peddie Districts. The results obtained from this research highlight the significant lack of tourism infrastructure in the Peddie District, and the reality that the tourism potential of the district remains untapped. With the marketing and promotion of tourism to the district, and the associated tourist requirements such as accommodation, and other facilities, tourism does hold a potential key to the socio-economic development of the district. The Albany District, however, has a well-established tourism industry, but the development spin-ofts are minimal, and the potential for further tourism-based development in the future would therefore appear to be somewhat limited. A GIS (Geographic Information System) was use to determine and detail possible tourism routes, a final outcome of the investigation being the proposal of two tourism routes to draw people into and through the study area, based on the current assets and attractions of the two districts. These routes highlight one of the options available in the districts to promote much needed development in the two districts through the use of the tourism industry. , KMBT_363 , Adobe Acrobat 9.54 Paper Capture Plug-in
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- Date Issued: 2003
- Authors: Klinkradt, Mary Louise
- Date: 2003 , 2013-05-27
- Subjects: Tourism -- South Africa -- Eastern Cape , Tourism -- South Africa -- Grahamstown , Tourism -- South Africa -- Peddie , Ecotourism -- South Africa -- Eastern Cape , Tourism -- South Africa -- Eastern Cape -- Management , Tourism -- Social aspects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:4811 , http://hdl.handle.net/10962/d1004904 , Tourism -- South Africa -- Eastern Cape , Tourism -- South Africa -- Grahamstown , Tourism -- South Africa -- Peddie , Ecotourism -- South Africa -- Eastern Cape , Tourism -- South Africa -- Eastern Cape -- Management , Tourism -- Social aspects -- South Africa -- Eastern Cape
- Description: This research considers the relationship between tourism and development, and how tourism can be used as a means of promoting development. In order to explore this relationship, two districts in the Eastern Cape province of South Africa, the Albany and Peddie Districts have been selected as case study areas. Both the Albany and Peddie Districts are in need of development which can meet the economic and social development of the districts. One such option for the two districts is tourism-based development. This research examines the current status of tourism in both districts through the use of secondary data analysis and primary data gathered from questionnaires and interviews undertaken with tourists and representatives of key stakeholders in the tourism industry. This data was used to establish the current and future potential of tourism in the districts in terms of the availability and diversity of attractions and the tourism assets and facilities in the districts. It was also used to determine whether or not tourism, by promoting infrastructural and economic development, may lead to the socio-economic upliftment of the Albany and Peddie Districts. The results obtained from this research highlight the significant lack of tourism infrastructure in the Peddie District, and the reality that the tourism potential of the district remains untapped. With the marketing and promotion of tourism to the district, and the associated tourist requirements such as accommodation, and other facilities, tourism does hold a potential key to the socio-economic development of the district. The Albany District, however, has a well-established tourism industry, but the development spin-ofts are minimal, and the potential for further tourism-based development in the future would therefore appear to be somewhat limited. A GIS (Geographic Information System) was use to determine and detail possible tourism routes, a final outcome of the investigation being the proposal of two tourism routes to draw people into and through the study area, based on the current assets and attractions of the two districts. These routes highlight one of the options available in the districts to promote much needed development in the two districts through the use of the tourism industry. , KMBT_363 , Adobe Acrobat 9.54 Paper Capture Plug-in
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- Date Issued: 2003
An investigation into the executive mayoral system, with reference to the Nelson Mandela Metropolitan Municipality
- Authors: Nkayitshana, Zweledinga
- Date: 2003
- Subjects: Mayors -- South Africa -- Port Elizabeth , Local government -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MTech (Public Management)
- Identifier: vital:10775 , http://hdl.handle.net/10948/246 , Mayors -- South Africa -- Port Elizabeth , Local government -- South Africa -- Port Elizabeth
- Description: In this mini-dissertation, a study is undertaken for an investigation into the Executive Mayoral System with reference to the Nelson Mandela Metropolitan Municipality. The mini-dissertation comprises of five chapters. The study is based on the assumption that the introduction of an executive mayoral system will enhance the decision-making and policy-making processes at the Nelson Mandela Metropolitan Municipality. This is also based on the assumption that all local authorities and the Nelson Mandela Metropolitan Municipality in particular are faced with challenges of developmental local government. The Executive Mayoral System, therefore, is expected to provide possible solutions and avenues to promote and improve socio-economic development and service delivery to strengthen the local tax base. Another challenging aspect is the capacity building for the staff members of the Nelson Mandela Metropolitan Municipality especially the Executive Mayor who has all the powers vested in him. The main objectives of the research include, inter alia, to provide a brief theoretical background explanation regarding the reasons for the existence of local authorities and restructuring of local government in South Africa. To investigate and report on the implementation of the new mandate for local government with reference to the Executive Mayoral System at the Nelson Mandela Metropolitan Municipality. To investigate whether the Executive Mayoral System at the NMMM will contribute towards efficient and effective service delivery. This will be followed by the impact of the Metropole to promote and encourage community involvement on all the programmes of the municipality. This investigation will ensure that the Nelson Mandela Metropolitan Municipality provides conducive environment for socio-economic development and achieve the national economic strategy under Growth, Employment and Redistribution (GEAR) policy. To bring about experiences from other countries and learn from those experiences based on their approach to the Executive Mayoral System. An overview of the legislative framework and an explanation of selected policies for the Executive Mayoral System are made. Finally, a number of conclusions that were arrived during the study, followed by various recommendations are made. These are based on the qualitative research analysis in order to come up with solutions of ensuring sustainable service delivery with the Executive Mayoral System.
- Full Text:
- Date Issued: 2003
- Authors: Nkayitshana, Zweledinga
- Date: 2003
- Subjects: Mayors -- South Africa -- Port Elizabeth , Local government -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MTech (Public Management)
- Identifier: vital:10775 , http://hdl.handle.net/10948/246 , Mayors -- South Africa -- Port Elizabeth , Local government -- South Africa -- Port Elizabeth
- Description: In this mini-dissertation, a study is undertaken for an investigation into the Executive Mayoral System with reference to the Nelson Mandela Metropolitan Municipality. The mini-dissertation comprises of five chapters. The study is based on the assumption that the introduction of an executive mayoral system will enhance the decision-making and policy-making processes at the Nelson Mandela Metropolitan Municipality. This is also based on the assumption that all local authorities and the Nelson Mandela Metropolitan Municipality in particular are faced with challenges of developmental local government. The Executive Mayoral System, therefore, is expected to provide possible solutions and avenues to promote and improve socio-economic development and service delivery to strengthen the local tax base. Another challenging aspect is the capacity building for the staff members of the Nelson Mandela Metropolitan Municipality especially the Executive Mayor who has all the powers vested in him. The main objectives of the research include, inter alia, to provide a brief theoretical background explanation regarding the reasons for the existence of local authorities and restructuring of local government in South Africa. To investigate and report on the implementation of the new mandate for local government with reference to the Executive Mayoral System at the Nelson Mandela Metropolitan Municipality. To investigate whether the Executive Mayoral System at the NMMM will contribute towards efficient and effective service delivery. This will be followed by the impact of the Metropole to promote and encourage community involvement on all the programmes of the municipality. This investigation will ensure that the Nelson Mandela Metropolitan Municipality provides conducive environment for socio-economic development and achieve the national economic strategy under Growth, Employment and Redistribution (GEAR) policy. To bring about experiences from other countries and learn from those experiences based on their approach to the Executive Mayoral System. An overview of the legislative framework and an explanation of selected policies for the Executive Mayoral System are made. Finally, a number of conclusions that were arrived during the study, followed by various recommendations are made. These are based on the qualitative research analysis in order to come up with solutions of ensuring sustainable service delivery with the Executive Mayoral System.
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- Date Issued: 2003
An investigation into the feeding biology and factors influencing the population dynamics of Terebrasabella heterouncinata (Polychaeta: Sabellidae), a problematic tube-dwelling polychaete in farmed abalone in South Africa
- Authors: Chalmers, Russell
- Date: 2003
- Subjects: Polychaeta -- South Africa , Sabellidae -- South Africa , Abalones -- Feeding and feeds -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5291 , http://hdl.handle.net/10962/d1005136 , Polychaeta -- South Africa , Sabellidae -- South Africa , Abalones -- Feeding and feeds -- South Africa
- Description: Since the discovery of a new species of sabellid worm in 1993, the Californian and South African abalone industries have experienced increasing shell breakage and reduced growth rates of abalone, resulting in reduced market value of product. This polychaete worm can reach very high infestation levels. It was described as Terebrasabella heterouncinata in 1999, having originated from the South African coastline where it had been observed on several wild mollusc species. Although not a shell borer, it occupies tubes on the growing edge which are formed by deposition of nacreous shell over sabellid larvae by the host abalone. Heavy sabellid infestation levels have placed the economic viability of several South African farms under threat. Past research methods have not been successful in establishing effective means of eradication or control, partly due to the lack of knowledge of basic biological information on this species. This study forms the first part of an ongoing research project into the biology of terebrasabella heterouncinata. Abalone farms in South African utilise two main diets in abalone culture. An artificial formulated feed, Abfeed, is produced in South Africa and is used by the majority of farms as it increases abalone growth rate. Kelp, a natural diet of abalone, is harvested and also used as a feed. Farmers have observed higher sabellid infestation levels on Abfeed-fed abalone and suspect that diet may be an important factor influencing sabellid infestation. Abalone stocking density has also been identified as a potential factor influencing sabellid population growth on commercial farms. In order to better understand sabellid nutrition, the feeding behaviour of the sabellid in response to suspended solids of various particle size classes from both abalone diets were investigated. Both the effect of abalone diet and stocking density and their effects on sabellid morphometrics were quantified. The proximate composition and particle size distribution of suspended-solids present within kelp and Abfeed abalone raceways were also quantified. Results indicate that sabellid feeding follows no structured behavioural pattern for both abalone diets. The quantity of suspended solids in kelp raceways was greater than in Abfeed raceways (p<0.02) while there was no difference in particulate level between three abalone stocking densities (p>0.05). Protein (p<0.0001) and energy (p<0.0.1) levels of suspended solids were significantly greater in raceways dedicated to feeding Abfeed. The infestation level (number of tubes/centimetre on the grwoing edge) was significantly higher (p<0.001) in Abfeed-fed abalone. The morphometrics of the sabellids indicated that sabellids from Abfeed-fed abalone were larger in various body measurements: length (p<0.00001); neck width (p<0.001); base width (p<0.001); and surface area (p<0.001). This study suggests that abalone diet has an important influence on the infestation level and size of sabellids and that this is likely to be due to the fragmentation and leaching of nutrients from the artificially enriched commercial abalone diet.
- Full Text:
- Date Issued: 2003
- Authors: Chalmers, Russell
- Date: 2003
- Subjects: Polychaeta -- South Africa , Sabellidae -- South Africa , Abalones -- Feeding and feeds -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5291 , http://hdl.handle.net/10962/d1005136 , Polychaeta -- South Africa , Sabellidae -- South Africa , Abalones -- Feeding and feeds -- South Africa
- Description: Since the discovery of a new species of sabellid worm in 1993, the Californian and South African abalone industries have experienced increasing shell breakage and reduced growth rates of abalone, resulting in reduced market value of product. This polychaete worm can reach very high infestation levels. It was described as Terebrasabella heterouncinata in 1999, having originated from the South African coastline where it had been observed on several wild mollusc species. Although not a shell borer, it occupies tubes on the growing edge which are formed by deposition of nacreous shell over sabellid larvae by the host abalone. Heavy sabellid infestation levels have placed the economic viability of several South African farms under threat. Past research methods have not been successful in establishing effective means of eradication or control, partly due to the lack of knowledge of basic biological information on this species. This study forms the first part of an ongoing research project into the biology of terebrasabella heterouncinata. Abalone farms in South African utilise two main diets in abalone culture. An artificial formulated feed, Abfeed, is produced in South Africa and is used by the majority of farms as it increases abalone growth rate. Kelp, a natural diet of abalone, is harvested and also used as a feed. Farmers have observed higher sabellid infestation levels on Abfeed-fed abalone and suspect that diet may be an important factor influencing sabellid infestation. Abalone stocking density has also been identified as a potential factor influencing sabellid population growth on commercial farms. In order to better understand sabellid nutrition, the feeding behaviour of the sabellid in response to suspended solids of various particle size classes from both abalone diets were investigated. Both the effect of abalone diet and stocking density and their effects on sabellid morphometrics were quantified. The proximate composition and particle size distribution of suspended-solids present within kelp and Abfeed abalone raceways were also quantified. Results indicate that sabellid feeding follows no structured behavioural pattern for both abalone diets. The quantity of suspended solids in kelp raceways was greater than in Abfeed raceways (p<0.02) while there was no difference in particulate level between three abalone stocking densities (p>0.05). Protein (p<0.0001) and energy (p<0.0.1) levels of suspended solids were significantly greater in raceways dedicated to feeding Abfeed. The infestation level (number of tubes/centimetre on the grwoing edge) was significantly higher (p<0.001) in Abfeed-fed abalone. The morphometrics of the sabellids indicated that sabellids from Abfeed-fed abalone were larger in various body measurements: length (p<0.00001); neck width (p<0.001); base width (p<0.001); and surface area (p<0.001). This study suggests that abalone diet has an important influence on the infestation level and size of sabellids and that this is likely to be due to the fragmentation and leaching of nutrients from the artificially enriched commercial abalone diet.
- Full Text:
- Date Issued: 2003