Exchange rates and economic growth in emerging economies: the case of South Africa
- Authors: Sibanda, Bornapart
- Date: 2012
- Subjects: Economic development , Currency convertibility -- South Africa , Foreign exchange -- South Africa , Foreign exchange rates -- South Africa , Foreign exchange administration -- South Africa , South Africa -- Economic conditions
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11464 , http://hdl.handle.net/10353/d1007045 , Economic development , Currency convertibility -- South Africa , Foreign exchange -- South Africa , Foreign exchange rates -- South Africa , Foreign exchange administration -- South Africa , South Africa -- Economic conditions
- Description: This study examines the impact of exchange rate volatility and misalignment on economic growth in South Africa. It applies the Johansen co integration test and the vector error correction model on quarterly data for the period 1990:01-2010:04. Exchange rate volatility is measured as the standard deviation of both the nominal and nominal effective exchange rate. The study constructs three measures of exchange rate misalignment, with two of the measures constructed using the Producer Price Index and Consumer Price index based Purchasing Power Parity. The third measure was based on the difference between the nominal and effective exchange rate. Contrary to pre-dominant findings in the exchange rate literature, the study finds a positive and significant relationship between exchange rate volatility and economic growth and attributes it to composition of the country’s exports that are largely made up of commodities that act as essential inputs in many production processes. As a result, the variability of prices caused by exchange rate volatility is not expected to deter demand for these commodities. A negative and significant relationship between exchange rate misalignment and economic growth was found. The findings of the study show that it is important for monetary authorities to ensure that the exchange rate is always at an appropriate level in order to avoid the negative implications of exchange rate misalignment on economic growth.
- Full Text:
- Date Issued: 2012
- Authors: Sibanda, Bornapart
- Date: 2012
- Subjects: Economic development , Currency convertibility -- South Africa , Foreign exchange -- South Africa , Foreign exchange rates -- South Africa , Foreign exchange administration -- South Africa , South Africa -- Economic conditions
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11464 , http://hdl.handle.net/10353/d1007045 , Economic development , Currency convertibility -- South Africa , Foreign exchange -- South Africa , Foreign exchange rates -- South Africa , Foreign exchange administration -- South Africa , South Africa -- Economic conditions
- Description: This study examines the impact of exchange rate volatility and misalignment on economic growth in South Africa. It applies the Johansen co integration test and the vector error correction model on quarterly data for the period 1990:01-2010:04. Exchange rate volatility is measured as the standard deviation of both the nominal and nominal effective exchange rate. The study constructs three measures of exchange rate misalignment, with two of the measures constructed using the Producer Price Index and Consumer Price index based Purchasing Power Parity. The third measure was based on the difference between the nominal and effective exchange rate. Contrary to pre-dominant findings in the exchange rate literature, the study finds a positive and significant relationship between exchange rate volatility and economic growth and attributes it to composition of the country’s exports that are largely made up of commodities that act as essential inputs in many production processes. As a result, the variability of prices caused by exchange rate volatility is not expected to deter demand for these commodities. A negative and significant relationship between exchange rate misalignment and economic growth was found. The findings of the study show that it is important for monetary authorities to ensure that the exchange rate is always at an appropriate level in order to avoid the negative implications of exchange rate misalignment on economic growth.
- Full Text:
- Date Issued: 2012
Experiences by orphaned children as learners at a Secondary School in the Maluti District of Education in the Eastern Cape
- Authors: Jackson, David Moses
- Date: 2012
- Subjects: Learning -- South Africa -- Eastern Cape , Orphans -- Education -- South Africa -- Eastern Cape , School children -- South Africa -- Eastern Cape , Orphans -- South Africa -- Eastern Cape , High school students -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:16187 , http://hdl.handle.net/10353/d1006247 , Learning -- South Africa -- Eastern Cape , Orphans -- Education -- South Africa -- Eastern Cape , School children -- South Africa -- Eastern Cape , Orphans -- South Africa -- Eastern Cape , High school students -- South Africa -- Eastern Cape
- Description: The aim of this study was to investigate the schooling experiences of four orphaned learners at Mandini Secondary School in the Maluti District of Education in the Eastern Cape. The study adopted a qualitative research methodology and a phenomenological research design. Purposive sampling was adopted and the tape recorded narrative responses of all four respondents, were obtained from the use of in-depth phenomenological unstructured interviews. The respondents were four orphaned children (two males and two females) between the ages of fifteen and twenty years. The study used the Social Rupture Theory as lenses of analysis of the findings. This was considered a very sensitive topic because the respondents had to relate issues which could result in them reliving traumatic experiences. As a result more attention was paid on ethical issues and making the respondents feel comfortable. The respondents were capable of distinguishing between their quality of life while their parents were still alive and well; when they (the parent[s]) became sick and when they eventually died. Furthermore, the respondents highlighted the negative effects of parental absence in their education. In addition, these orphaned children formed relationships with the school community after their parents’ death which, to some extent, had a positive effect on their schooling. Based on these findings the study suggests that educators need to be trained in diagnosing psycho-social problems and given skills to deal with them. Similarly, short courses should be organized for guardians and community development workers in identifying and counseling of problems.
- Full Text:
- Date Issued: 2012
- Authors: Jackson, David Moses
- Date: 2012
- Subjects: Learning -- South Africa -- Eastern Cape , Orphans -- Education -- South Africa -- Eastern Cape , School children -- South Africa -- Eastern Cape , Orphans -- South Africa -- Eastern Cape , High school students -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:16187 , http://hdl.handle.net/10353/d1006247 , Learning -- South Africa -- Eastern Cape , Orphans -- Education -- South Africa -- Eastern Cape , School children -- South Africa -- Eastern Cape , Orphans -- South Africa -- Eastern Cape , High school students -- South Africa -- Eastern Cape
- Description: The aim of this study was to investigate the schooling experiences of four orphaned learners at Mandini Secondary School in the Maluti District of Education in the Eastern Cape. The study adopted a qualitative research methodology and a phenomenological research design. Purposive sampling was adopted and the tape recorded narrative responses of all four respondents, were obtained from the use of in-depth phenomenological unstructured interviews. The respondents were four orphaned children (two males and two females) between the ages of fifteen and twenty years. The study used the Social Rupture Theory as lenses of analysis of the findings. This was considered a very sensitive topic because the respondents had to relate issues which could result in them reliving traumatic experiences. As a result more attention was paid on ethical issues and making the respondents feel comfortable. The respondents were capable of distinguishing between their quality of life while their parents were still alive and well; when they (the parent[s]) became sick and when they eventually died. Furthermore, the respondents highlighted the negative effects of parental absence in their education. In addition, these orphaned children formed relationships with the school community after their parents’ death which, to some extent, had a positive effect on their schooling. Based on these findings the study suggests that educators need to be trained in diagnosing psycho-social problems and given skills to deal with them. Similarly, short courses should be organized for guardians and community development workers in identifying and counseling of problems.
- Full Text:
- Date Issued: 2012
Experiences of operating room nurses in their work environment at a state hospital in Ethiopia
- Authors: Woldehawariat, Negat
- Date: 2012
- Subjects: Operating room nurses -- Ethiopia , Operating rooms -- Ethiopia , Work environment -- Ethiopia
- Language: English
- Type: Thesis , Masters , MCur
- Identifier: vital:10024 , http://hdl.handle.net/10948/d1008177 , Operating room nurses -- Ethiopia , Operating rooms -- Ethiopia , Work environment -- Ethiopia
- Description: Operating room nursing skills are some of the most demanding skills in the nursing profession. At the moment nurses trained in operating room technique are in very short supply in Ethiopia, due to the exodus of nurses to better working environments with more reasonable payment. This is especially noticeable in one of the state hospitals in Addis Ababa, Ethiopia, as emerged in conversations with the head nurse of the operating room in this hospital about the high turnover rate, as well as the high absenteeism rate amongst the nurses working in the operating room. Nurses working in the operating room also expressed unhappiness in their work environment which could cause them to look for other jobs or to be absent from duty. The nurses were facing numerous problems in their work environment such as work overload due to staff shortage, stress due to shortage of supplies because they are not able to do their job as much as the need requires. The researcher identified the need to explore the challenges that the operating room nurses are experiencing in their work environment. The researcher used the following questions to meet the research objectives: What are the experiences of the operating room nurses in their work environment?; What potential assistance would such nurses need to better cope with the problems they experience in their work environment? The research study aimed to explore and describe the experience of operating room nurses in their work environment and on the basis of the findings to develop guidelines to assist the operating room nurses in coping more effectively with their work environment. The researcher used a qualitative approach with an explorative, descriptive and contextual design. Fifteen registered nurses were selected using purposive sampling. Informed consent was obtained from the participants and permission from the Ethics Committee of the Nelson Mandela Metropolitan University, as well as Yekatit 12 Hospital. Data were gathered using face to face interviews and field notes were taken to determine the experiences of the participants. Data were analyzed using Tesch's method of descriptive data analysis (in Creswell, 2003:13). Two main themes with two sub-themes related to the experience of the registered nurses working in the operating room of the state hospital were identified. Main theme one focused on the non-conducive work environment and it focused on the lack of support from management and the problems experienced in the environment. It was found that OR nurses had good working relationships among the nursing staff. Main theme two focused on the limited training opportunities in OR techniques. The sub-themes described the limited exposure to new technology and the quality of nursing education which the participants felt was not taken seriously in Ethiopia. Based on the identified themes guidelines were formulated to assist the registered nurses working in the operating room of a state hospital in Ethiopia. Utilization of these guidelines should assist the registered nurses to cope more effectively with their work environment. Recommendation were made, further research and limitations identified.
- Full Text:
- Date Issued: 2012
- Authors: Woldehawariat, Negat
- Date: 2012
- Subjects: Operating room nurses -- Ethiopia , Operating rooms -- Ethiopia , Work environment -- Ethiopia
- Language: English
- Type: Thesis , Masters , MCur
- Identifier: vital:10024 , http://hdl.handle.net/10948/d1008177 , Operating room nurses -- Ethiopia , Operating rooms -- Ethiopia , Work environment -- Ethiopia
- Description: Operating room nursing skills are some of the most demanding skills in the nursing profession. At the moment nurses trained in operating room technique are in very short supply in Ethiopia, due to the exodus of nurses to better working environments with more reasonable payment. This is especially noticeable in one of the state hospitals in Addis Ababa, Ethiopia, as emerged in conversations with the head nurse of the operating room in this hospital about the high turnover rate, as well as the high absenteeism rate amongst the nurses working in the operating room. Nurses working in the operating room also expressed unhappiness in their work environment which could cause them to look for other jobs or to be absent from duty. The nurses were facing numerous problems in their work environment such as work overload due to staff shortage, stress due to shortage of supplies because they are not able to do their job as much as the need requires. The researcher identified the need to explore the challenges that the operating room nurses are experiencing in their work environment. The researcher used the following questions to meet the research objectives: What are the experiences of the operating room nurses in their work environment?; What potential assistance would such nurses need to better cope with the problems they experience in their work environment? The research study aimed to explore and describe the experience of operating room nurses in their work environment and on the basis of the findings to develop guidelines to assist the operating room nurses in coping more effectively with their work environment. The researcher used a qualitative approach with an explorative, descriptive and contextual design. Fifteen registered nurses were selected using purposive sampling. Informed consent was obtained from the participants and permission from the Ethics Committee of the Nelson Mandela Metropolitan University, as well as Yekatit 12 Hospital. Data were gathered using face to face interviews and field notes were taken to determine the experiences of the participants. Data were analyzed using Tesch's method of descriptive data analysis (in Creswell, 2003:13). Two main themes with two sub-themes related to the experience of the registered nurses working in the operating room of the state hospital were identified. Main theme one focused on the non-conducive work environment and it focused on the lack of support from management and the problems experienced in the environment. It was found that OR nurses had good working relationships among the nursing staff. Main theme two focused on the limited training opportunities in OR techniques. The sub-themes described the limited exposure to new technology and the quality of nursing education which the participants felt was not taken seriously in Ethiopia. Based on the identified themes guidelines were formulated to assist the registered nurses working in the operating room of a state hospital in Ethiopia. Utilization of these guidelines should assist the registered nurses to cope more effectively with their work environment. Recommendation were made, further research and limitations identified.
- Full Text:
- Date Issued: 2012
Experiences of women leaders as school principals in rural secondary schools of Butterworth
- Authors: Mxunyelwa, Mzukisi
- Date: 2012
- Subjects: Women school principals -- Rural schools
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:18459 , http://hdl.handle.net/11260/d1008209
- Description: The purpose of this study is to identify why and how the females are marginalized in senior positions. This qualitative case study explores the experiences of women leaders as school principals in Rural Secondary Schools of Butterworth District. It was undertaken in two conveniently selected Rural Secondary Schools of Butterworth that are led by female principals. The data was collected through the use of interviews. This data was collected directly from the female principals. The findings of this study clearly identified that gender has more effectively worked against the women’s success as leaders. Females start to encounter a challenge from even being shortlisted for the senior positions and that becomes worse in being appointed as leaders. Even those few women appointed as leaders are being undermined by fellow colleagues as well as communities around them. It was recommended that in order to improve women representation in educational leadership, great efforts must be made in addressing a number of issues. A significant step would be to disseminate law on gender equality widely written throughout the country to raise public awareness about gender issues. Women should be encouraged and supported to participate in leadership. Also women should be prepared by being offered leadership preparation and leadership programmes so that they feel more self-confident and function effectively once appointed.
- Full Text:
- Date Issued: 2012
- Authors: Mxunyelwa, Mzukisi
- Date: 2012
- Subjects: Women school principals -- Rural schools
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:18459 , http://hdl.handle.net/11260/d1008209
- Description: The purpose of this study is to identify why and how the females are marginalized in senior positions. This qualitative case study explores the experiences of women leaders as school principals in Rural Secondary Schools of Butterworth District. It was undertaken in two conveniently selected Rural Secondary Schools of Butterworth that are led by female principals. The data was collected through the use of interviews. This data was collected directly from the female principals. The findings of this study clearly identified that gender has more effectively worked against the women’s success as leaders. Females start to encounter a challenge from even being shortlisted for the senior positions and that becomes worse in being appointed as leaders. Even those few women appointed as leaders are being undermined by fellow colleagues as well as communities around them. It was recommended that in order to improve women representation in educational leadership, great efforts must be made in addressing a number of issues. A significant step would be to disseminate law on gender equality widely written throughout the country to raise public awareness about gender issues. Women should be encouraged and supported to participate in leadership. Also women should be prepared by being offered leadership preparation and leadership programmes so that they feel more self-confident and function effectively once appointed.
- Full Text:
- Date Issued: 2012
Exploiting the adaptability of recent information and communication technology to improve the site management process
- Ozumba, Aghaegbuna Obinna Uche
- Authors: Ozumba, Aghaegbuna Obinna Uche
- Date: 2012
- Subjects: Construction industry -- Information technology , Construction industry -- Materials management , Information technology -- Management.
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9705 , http://hdl.handle.net/10948/d1019811
- Description: Construction is a big role player in every economy, and the Site Management Process (SMP) occupies a strategic position in the construction process. Despite existence of appreciable research, technology diffusion in the construction industry is slow. Information and Communication Technology (ICT) implementation processes and products have not adequately and beneficially exploited ICT for improvement of the SMP. This is especially true in developing countries. Without increase in utilisation of ICT, potential benefits for the SMP remain untapped. The aim of the thesis was to ascertain the levels of utilisation of recent ICT developments for the SMP, and thereby gauge the benefits or lack thereof. The theoretical concept of the research is based on the technology transfer sub-concept of adaptation. A fundamentally positivistic view, with principles of objectivist approach was used for the enquiry. The approach included an extensive literature review, and a multi-stage investigation strategy, set in South Africa. Theory reviewed was in the main disciplines of construction science and technology, computer science and technology, and management science. Investigations involved case studies of construction sites, a global ICT survey, a national practitioner survey, and analysis of ICT products. Findings from literature assert the appreciable potential utility in recent ICT, thereby substantiating the adaptability of recent ICT. In addition ICT adoption in the SMP is inadequate and inexpedient, falling short of potential benefits for construction, both generally and in the local context. Furthermore there are challenges to ICT adoption, which could vary according to context. Field research results also point to underutilisation of innovations located in recent ICT. The main challenges in this regard include inadequate knowledge of potential utility of recent ICT, and lack of relevant support and effective approaches to technology integration, in the SMP. Moreover exploitation of the adaptability of recent ICT in the local SMP does not go beyond basic adoption. As such most diffusion occurs only for items requiring an adaptation of usage context or area of application. The results strongly indicate minimal innovativeness in this regard. Frameworks for possible adaptations of existing technologies were also derived, while propositions are made for approaches to improve the utility of recent ICT in the SMP. Through a customised approach, the thesis establishes foundational understanding towards a generic framework for adapting potential utility in ICT to uses in construction, especially in the SMP. Thus the research contributes strategic information to the fledgling CICT body of knowledge, especially in the local context.
- Full Text:
- Date Issued: 2012
- Authors: Ozumba, Aghaegbuna Obinna Uche
- Date: 2012
- Subjects: Construction industry -- Information technology , Construction industry -- Materials management , Information technology -- Management.
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9705 , http://hdl.handle.net/10948/d1019811
- Description: Construction is a big role player in every economy, and the Site Management Process (SMP) occupies a strategic position in the construction process. Despite existence of appreciable research, technology diffusion in the construction industry is slow. Information and Communication Technology (ICT) implementation processes and products have not adequately and beneficially exploited ICT for improvement of the SMP. This is especially true in developing countries. Without increase in utilisation of ICT, potential benefits for the SMP remain untapped. The aim of the thesis was to ascertain the levels of utilisation of recent ICT developments for the SMP, and thereby gauge the benefits or lack thereof. The theoretical concept of the research is based on the technology transfer sub-concept of adaptation. A fundamentally positivistic view, with principles of objectivist approach was used for the enquiry. The approach included an extensive literature review, and a multi-stage investigation strategy, set in South Africa. Theory reviewed was in the main disciplines of construction science and technology, computer science and technology, and management science. Investigations involved case studies of construction sites, a global ICT survey, a national practitioner survey, and analysis of ICT products. Findings from literature assert the appreciable potential utility in recent ICT, thereby substantiating the adaptability of recent ICT. In addition ICT adoption in the SMP is inadequate and inexpedient, falling short of potential benefits for construction, both generally and in the local context. Furthermore there are challenges to ICT adoption, which could vary according to context. Field research results also point to underutilisation of innovations located in recent ICT. The main challenges in this regard include inadequate knowledge of potential utility of recent ICT, and lack of relevant support and effective approaches to technology integration, in the SMP. Moreover exploitation of the adaptability of recent ICT in the local SMP does not go beyond basic adoption. As such most diffusion occurs only for items requiring an adaptation of usage context or area of application. The results strongly indicate minimal innovativeness in this regard. Frameworks for possible adaptations of existing technologies were also derived, while propositions are made for approaches to improve the utility of recent ICT in the SMP. Through a customised approach, the thesis establishes foundational understanding towards a generic framework for adapting potential utility in ICT to uses in construction, especially in the SMP. Thus the research contributes strategic information to the fledgling CICT body of knowledge, especially in the local context.
- Full Text:
- Date Issued: 2012
Exploring behavioural addiction: a phenomenological study of the lived experiences of pathological gamblers
- Authors: Halgreen, Charnel
- Date: 2012
- Subjects: Compulsive gambling , Psychology
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9940 , http://hdl.handle.net/10948/d1012117 , Compulsive gambling , Psychology
- Description: The aims of this chapter were fourfold. Firstly, the chapter aimed to contextualise this study by providing the reader with the relevant background information. Secondly, the chapter aimed to orientate the reader to the nature of this study, the research problem and aims, as well as provide motivation for this research. Thirdly, it presented an outline of the research process while situating the study within a theoretical framework. Fourthly, to provide the structure and outline of the chapters that is to unfold. Chapter Two will follow with an overview of the ecological perspective as it relates to human development and as the precursor to a more extensive discussion of the perspective of Urie Bronfenbrenner (1979). Bronfenbrenner‟s (1979) ecological outlook will take into consideration the constituents of influence in the lives of the participants of the present study.
- Full Text:
- Date Issued: 2012
- Authors: Halgreen, Charnel
- Date: 2012
- Subjects: Compulsive gambling , Psychology
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9940 , http://hdl.handle.net/10948/d1012117 , Compulsive gambling , Psychology
- Description: The aims of this chapter were fourfold. Firstly, the chapter aimed to contextualise this study by providing the reader with the relevant background information. Secondly, the chapter aimed to orientate the reader to the nature of this study, the research problem and aims, as well as provide motivation for this research. Thirdly, it presented an outline of the research process while situating the study within a theoretical framework. Fourthly, to provide the structure and outline of the chapters that is to unfold. Chapter Two will follow with an overview of the ecological perspective as it relates to human development and as the precursor to a more extensive discussion of the perspective of Urie Bronfenbrenner (1979). Bronfenbrenner‟s (1979) ecological outlook will take into consideration the constituents of influence in the lives of the participants of the present study.
- Full Text:
- Date Issued: 2012
Exploring relationship between value-and life-orientation and job satisfaction:
- Louw, Lynette, Mayer, Claude-Hélène, Baxter, Jeremy
- Authors: Louw, Lynette , Mayer, Claude-Hélène , Baxter, Jeremy
- Date: 2012
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/142782 , vital:38116 , DOI: 10.4102/ac.v12i1.131
- Description: The purpose of this article is to investigate the relationship between value- and life-orientation and job satisfaction, as well as determining the influence of gender, age and cultural group within the selected South African organisational context.
- Full Text:
- Date Issued: 2012
- Authors: Louw, Lynette , Mayer, Claude-Hélène , Baxter, Jeremy
- Date: 2012
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/142782 , vital:38116 , DOI: 10.4102/ac.v12i1.131
- Description: The purpose of this article is to investigate the relationship between value- and life-orientation and job satisfaction, as well as determining the influence of gender, age and cultural group within the selected South African organisational context.
- Full Text:
- Date Issued: 2012
Exploring staff involvement in an organization development intervention in a school in the Kavango region, Namibia: a case study
- Authors: Rengura, Demetrius Kativa
- Date: 2012
- Subjects: Education -- Namibia -- Kavango Educational change -- Namibia -- Kavango Organizational change -- Namibia -- Kavango School management and organization -- Namibia -- Kavango School improvement programs -- Namibia -- Kavango Management -- Employee participation -- Namibia -- Kavango Action research in education -- Namibia -- Kavango
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:1542 , http://hdl.handle.net/10962/d1003424
- Description: Since independence, the Namibian education system has experienced a process of transformation from authoritarianism to democratisation. The philosophy underpinning this process is spelt out in the policy, Toward Education for All, with its four major goals being: Access, Equity, Quality and Democracy. Democratisation of education would mean that people would be equally involved in decision‐making processes both at the system and organizational level, so as to contribute collectively to shaping the destiny of education in Namibia. This would mean at the school level of an organization, that teachers are the facilitators of democracy and agents of change in the learning organization environment. To strengthen democracy and empower people’s participation in the decision‐making process, Namibia further adopted a decentralization policy which involved the devolution of power and administrative functions from central government to regional authorities. In the context of this policy framework, schools should take responsibility to introduce and manage change in their organizations. However, evidence suggests that schools have been slow to take up the challenge and that change is largely still initiated by regional officials. This study looks at how organisation development (OD) may play a role in encouraging a mindset where change may be initiated by the organisation itself. OD is a planned change strategy based on normative re‐educative and empirical rational strategies implemented systematically. OD is participant driven, involving a series of activities that move the organization to a preferred future. It focuses on human behaviour and organizational change through staff participation practising a bottom‐up rather than top‐down approach. This study reports on an OD intervention in a rural school east of Rundu, in the Kavango Educational region of Namibia. The study aimed at exploring staff involvement in an OD intervention and probed participants’ perceptions and experiences of the process. The study is an action research case study located within the interpretive and critical paradigms. Observation and semi‐structured interviews were the main data‐collection tools used in the study. In its preliminary investigation the study found that a lack of staff involvement in decisionmaking processes and participation in meetings were the major factors that were perceived to retard the effectiveness of the organization. The study further found that the authoritative style of leadership in the school contributed to the lack of cooperation and participation of staff members. In contrast, the staff responded positively to the OD intervention. Participants embraced OD as a democratic approach to change as it made a meaningful impact on their understanding and conception of organization change. The intervention further empowered participants with new skills and knowledge of initiating change and problem‐solving. Apart from that, the intervention provided a possible short‐term outcome that encouraged participants to adopt and apply OD in the future, without underestimating the difficulties associated with the process.
- Full Text:
- Date Issued: 2012
- Authors: Rengura, Demetrius Kativa
- Date: 2012
- Subjects: Education -- Namibia -- Kavango Educational change -- Namibia -- Kavango Organizational change -- Namibia -- Kavango School management and organization -- Namibia -- Kavango School improvement programs -- Namibia -- Kavango Management -- Employee participation -- Namibia -- Kavango Action research in education -- Namibia -- Kavango
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:1542 , http://hdl.handle.net/10962/d1003424
- Description: Since independence, the Namibian education system has experienced a process of transformation from authoritarianism to democratisation. The philosophy underpinning this process is spelt out in the policy, Toward Education for All, with its four major goals being: Access, Equity, Quality and Democracy. Democratisation of education would mean that people would be equally involved in decision‐making processes both at the system and organizational level, so as to contribute collectively to shaping the destiny of education in Namibia. This would mean at the school level of an organization, that teachers are the facilitators of democracy and agents of change in the learning organization environment. To strengthen democracy and empower people’s participation in the decision‐making process, Namibia further adopted a decentralization policy which involved the devolution of power and administrative functions from central government to regional authorities. In the context of this policy framework, schools should take responsibility to introduce and manage change in their organizations. However, evidence suggests that schools have been slow to take up the challenge and that change is largely still initiated by regional officials. This study looks at how organisation development (OD) may play a role in encouraging a mindset where change may be initiated by the organisation itself. OD is a planned change strategy based on normative re‐educative and empirical rational strategies implemented systematically. OD is participant driven, involving a series of activities that move the organization to a preferred future. It focuses on human behaviour and organizational change through staff participation practising a bottom‐up rather than top‐down approach. This study reports on an OD intervention in a rural school east of Rundu, in the Kavango Educational region of Namibia. The study aimed at exploring staff involvement in an OD intervention and probed participants’ perceptions and experiences of the process. The study is an action research case study located within the interpretive and critical paradigms. Observation and semi‐structured interviews were the main data‐collection tools used in the study. In its preliminary investigation the study found that a lack of staff involvement in decisionmaking processes and participation in meetings were the major factors that were perceived to retard the effectiveness of the organization. The study further found that the authoritative style of leadership in the school contributed to the lack of cooperation and participation of staff members. In contrast, the staff responded positively to the OD intervention. Participants embraced OD as a democratic approach to change as it made a meaningful impact on their understanding and conception of organization change. The intervention further empowered participants with new skills and knowledge of initiating change and problem‐solving. Apart from that, the intervention provided a possible short‐term outcome that encouraged participants to adopt and apply OD in the future, without underestimating the difficulties associated with the process.
- Full Text:
- Date Issued: 2012
Exploring the conflict narratives of youth at risk: the Umzi Wethu Programme, Port Elizabeth
- Authors: Lamb-du Plessis, Shena
- Date: 2012
- Subjects: Youth -- South Africa -- Social conditions , Economic development projects -- South Africa , Aggressiveness in youth -- South Africa , Conflict management -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8348 , http://hdl.handle.net/10948/d1020813
- Description: Years of political unrest, forced removals, migrant labour and overly rapid urbanisation have had a negative effect on the lives of many South Africans and poverty, unemployment and the HIV/AIDS pandemic have increased the challenges facing young people in South Africa. With 54 per cent of South Africa’s population younger than 24 years and two-thirds of South Africans between the ages of 18 and 35 years unemployed, youth development is an urgent and critical social investment. Current research stresses the importance of an integrated and developmental approach that recognises young people’s optimism and resilience and builds on their strengths. Of the various youth developmental interventions being implemented in African countries, including South Africa, an initiative that is being used increasingly, is the international broad-base programme known as the Alternatives to Violence Project (AVP). Using an experiential approach honed by over 35 years’ of working mostly in prisons in more than 35 countries, AVP teaches the attitudes and strategies (such as self-awareness, empathy and community-building) needed to transform conflict nonviolently and addresses the important psychological need for intimate connection with others. This study investigates how the experience of an AVP workshop can influence so-called ‘at-risk’1 young South African adults’ perceptions of personally-experienced conflict situations. The study was conducted in partnership with a local youth development project and used a narrative analysis approach to explore the pre- and post-AVP workshop conflict narratives of a group of Xhosa-speakers from the Eastern Cape. To support the analysis of the conflict narratives, focus groups were conducted three months later and again after six months with a selected sample of volunteers. Participation in the study was wholly voluntary and by informed consent.
- Full Text:
- Date Issued: 2012
- Authors: Lamb-du Plessis, Shena
- Date: 2012
- Subjects: Youth -- South Africa -- Social conditions , Economic development projects -- South Africa , Aggressiveness in youth -- South Africa , Conflict management -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8348 , http://hdl.handle.net/10948/d1020813
- Description: Years of political unrest, forced removals, migrant labour and overly rapid urbanisation have had a negative effect on the lives of many South Africans and poverty, unemployment and the HIV/AIDS pandemic have increased the challenges facing young people in South Africa. With 54 per cent of South Africa’s population younger than 24 years and two-thirds of South Africans between the ages of 18 and 35 years unemployed, youth development is an urgent and critical social investment. Current research stresses the importance of an integrated and developmental approach that recognises young people’s optimism and resilience and builds on their strengths. Of the various youth developmental interventions being implemented in African countries, including South Africa, an initiative that is being used increasingly, is the international broad-base programme known as the Alternatives to Violence Project (AVP). Using an experiential approach honed by over 35 years’ of working mostly in prisons in more than 35 countries, AVP teaches the attitudes and strategies (such as self-awareness, empathy and community-building) needed to transform conflict nonviolently and addresses the important psychological need for intimate connection with others. This study investigates how the experience of an AVP workshop can influence so-called ‘at-risk’1 young South African adults’ perceptions of personally-experienced conflict situations. The study was conducted in partnership with a local youth development project and used a narrative analysis approach to explore the pre- and post-AVP workshop conflict narratives of a group of Xhosa-speakers from the Eastern Cape. To support the analysis of the conflict narratives, focus groups were conducted three months later and again after six months with a selected sample of volunteers. Participation in the study was wholly voluntary and by informed consent.
- Full Text:
- Date Issued: 2012
Exploring the influence of mindfulness-based stress reduction (MBSR) programmes on participants experience of time, particularly the present (here and now): a case study of Eastern Cape participants
- Authors: Schofield, Lorna
- Date: 2012
- Subjects: Acceptance and commitment therapy , Stress management , Depression, Mental -- Treatment
- Language: English
- Type: Thesis , Masters , M Soc Sc (C Psy)
- Identifier: vital:11611 , http://hdl.handle.net/10353/d1005640
- Description: This study aims to explore the extent to which participating in a Mindfulness-Based Stress Reduction (MBSR) programme may result in shifts in people’s relationship with time, notably whether they become more present-focussed. The eight week MBSR programme advocates mindfulness, which is defined as paying attention on purpose in the present moment without judgement, as a way of reducing stress. The programme has been available in East London since 2009. A case study of eight MBSR programme participants’ experiences using narrative analysis was conducted. Narrative psychology and social constructionism provided the theoretical basis in which our storied lives are located in culturally inscribed narratives, with specific discourses around time and stress. Time discourses tend to pressurise people to believe that it is better to go about daily life at a fast pace, which requires significant hurrying and rushing with pervasive senses of time urgency. Stress discourse locates stress management within individuals. One-on-one semi structured interviews were held so that participants could reflect on their experience of time and the present moment orientation of the programme. Participants’ perceived a shift in how they experienced time with greater awareness of being present-focussed and they identified stress reduction benefits, which included feeling calmer, less panicked and more self-accepting. However, some of the participants maintaining the formal mindfulness practices like the body scan, meditation and mindful movement after the programme often proved difficult, as they were drawn back into their dominant narratives around time which were characterised by busyness, productivity and time scarcity.
- Full Text:
- Date Issued: 2012
- Authors: Schofield, Lorna
- Date: 2012
- Subjects: Acceptance and commitment therapy , Stress management , Depression, Mental -- Treatment
- Language: English
- Type: Thesis , Masters , M Soc Sc (C Psy)
- Identifier: vital:11611 , http://hdl.handle.net/10353/d1005640
- Description: This study aims to explore the extent to which participating in a Mindfulness-Based Stress Reduction (MBSR) programme may result in shifts in people’s relationship with time, notably whether they become more present-focussed. The eight week MBSR programme advocates mindfulness, which is defined as paying attention on purpose in the present moment without judgement, as a way of reducing stress. The programme has been available in East London since 2009. A case study of eight MBSR programme participants’ experiences using narrative analysis was conducted. Narrative psychology and social constructionism provided the theoretical basis in which our storied lives are located in culturally inscribed narratives, with specific discourses around time and stress. Time discourses tend to pressurise people to believe that it is better to go about daily life at a fast pace, which requires significant hurrying and rushing with pervasive senses of time urgency. Stress discourse locates stress management within individuals. One-on-one semi structured interviews were held so that participants could reflect on their experience of time and the present moment orientation of the programme. Participants’ perceived a shift in how they experienced time with greater awareness of being present-focussed and they identified stress reduction benefits, which included feeling calmer, less panicked and more self-accepting. However, some of the participants maintaining the formal mindfulness practices like the body scan, meditation and mindful movement after the programme often proved difficult, as they were drawn back into their dominant narratives around time which were characterised by busyness, productivity and time scarcity.
- Full Text:
- Date Issued: 2012
Exploring the linkages between biodiversity conservation and ecotourism in protected areas
- Authors: Maciejewski, Kristine
- Date: 2012
- Subjects: Biodiversity conservation , Ecotourism
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:10709 , http://hdl.handle.net/10948/d1011033 , Biodiversity conservation , Ecotourism
- Description: The prospect of using ecotourism to add value to conservation initiatives has frequently been stated. However, there is a general lack of information on the costs and benefits of biodiversity and its management, and how this can be influenced by the ecotourism industry. This study seeks to explore the value of biodiversity from the perspective of ecotourism in a hierarchical series of studies that move from the biome-level perspective down to the value of juveniles in ecotourism. Ecotourism plays a significant role in the establishment and management of Private Protected Areas (PPAs) and hence the opportunity to be added to the conservation estate. The financial opportunity to be found in ‘big five’ areas had led to an uneven biome coverage of PPAs which has resulted in the over-representation of certain areas and a skewed contribution towards national conservation targets. The landscape-use of PPAs have indicated that ecotourism operators are largely driven to achieve successful game-viewing sightings which has influenced management and affected the landscape use of PPAs, the stocking rate of species, the introduction of extralimital species, and management of flagship species. These management decisions are based on anecdotal sources and have been made at the expense of biodiversity and therefore apparent conflict exists between ecotourism and conservation objectives. This is based on lack of information: ecotourism operators, despite the large area they protect, have not realised their potential to contribute to conservation. It is therefore important to develop policy and incentives to motivate the establishment of PPAs in areas of high conservation significance in order to contribute to national conservation targets. Ecotourism should be used as a solution to provide important insights into tourist preferences which contribute to the larger debate of how to establish a balance between managing animal populations to ensure tourist satisfaction while supporting conservation. To ensure sustainability of PPAs, it is strongly recommended to manage PPAs more intensively with regards to PPA size, species stocking rates and landscape use. The presence of juveniles at an animal sighting significantly contributes to tourist satisfaction which suggests that the loss of juveniles may reduce the attraction. This is used to provide recommendations that using contraception to control elephant population numbers should be applied with caution as a management tool as it may be counterproductive by negatively impacting ecotourism. The findings from this study not only contribute to the conservation of biodiversity through the use of ecotourism, but will also ensure sustainability of the ecotourism industry and build capacity for sustainable living.
- Full Text:
- Date Issued: 2012
- Authors: Maciejewski, Kristine
- Date: 2012
- Subjects: Biodiversity conservation , Ecotourism
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:10709 , http://hdl.handle.net/10948/d1011033 , Biodiversity conservation , Ecotourism
- Description: The prospect of using ecotourism to add value to conservation initiatives has frequently been stated. However, there is a general lack of information on the costs and benefits of biodiversity and its management, and how this can be influenced by the ecotourism industry. This study seeks to explore the value of biodiversity from the perspective of ecotourism in a hierarchical series of studies that move from the biome-level perspective down to the value of juveniles in ecotourism. Ecotourism plays a significant role in the establishment and management of Private Protected Areas (PPAs) and hence the opportunity to be added to the conservation estate. The financial opportunity to be found in ‘big five’ areas had led to an uneven biome coverage of PPAs which has resulted in the over-representation of certain areas and a skewed contribution towards national conservation targets. The landscape-use of PPAs have indicated that ecotourism operators are largely driven to achieve successful game-viewing sightings which has influenced management and affected the landscape use of PPAs, the stocking rate of species, the introduction of extralimital species, and management of flagship species. These management decisions are based on anecdotal sources and have been made at the expense of biodiversity and therefore apparent conflict exists between ecotourism and conservation objectives. This is based on lack of information: ecotourism operators, despite the large area they protect, have not realised their potential to contribute to conservation. It is therefore important to develop policy and incentives to motivate the establishment of PPAs in areas of high conservation significance in order to contribute to national conservation targets. Ecotourism should be used as a solution to provide important insights into tourist preferences which contribute to the larger debate of how to establish a balance between managing animal populations to ensure tourist satisfaction while supporting conservation. To ensure sustainability of PPAs, it is strongly recommended to manage PPAs more intensively with regards to PPA size, species stocking rates and landscape use. The presence of juveniles at an animal sighting significantly contributes to tourist satisfaction which suggests that the loss of juveniles may reduce the attraction. This is used to provide recommendations that using contraception to control elephant population numbers should be applied with caution as a management tool as it may be counterproductive by negatively impacting ecotourism. The findings from this study not only contribute to the conservation of biodiversity through the use of ecotourism, but will also ensure sustainability of the ecotourism industry and build capacity for sustainable living.
- Full Text:
- Date Issued: 2012
Exploring the use of folktales to enhance the resilince of children orphaned and rendered vulnerable
- Authors: Mayaba, Nokhanyo Nomakhwezi
- Date: 2012
- Subjects: Narrative therapy , Resilience (Personality trait) in children -- South Africa , Loss (Psychology) in children , Children of AIDS patients -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9513 , http://hdl.handle.net/10948/2776 , Narrative therapy , Resilience (Personality trait) in children -- South Africa , Loss (Psychology) in children , Children of AIDS patients -- South Africa
- Description: The recent increase in the number of children orphaned and rendered vulnerable by HIV and AIDS in South Africa has placed an added burden on schools as sites of care and support. Education policies mandate schools to develop strategies to support such children, but this is no easy task in contexts where teachers are already struggling to fulfill instructional requirements. Literature reveals that teachers in under-resourced schools, where the problem is more severely experienced regard this increased pastoral role as an added responsibility that they do not feel competent to execute. Since there is unlikely to be any significant improvement in the circumstances of these children in the near future, there is a need to discover creative ways to address this problem. I was led to ask how teachers could support children to better cope in the face of adversity in a way that could be easily integrated into the academic curriculum, so as to minimise the perceived burden of providing care and support. Based on my knowledge of the value of bibliotherapy in promoting resilient coping in individuals, I was interested to see if folktales could be used in a similar way with groups of children. Working from an asset-based perspective, and proceeding from a transformative and participatory epistemology, I adopted an action research design to explore the potential of traditional folktales to enhance positive coping responses in children orphaned and rendered vulnerable by HIV and AIDS. My choice of traditional folktales was influenced by the importance that resilience theory attaches to cultural variables in the resilience process. The participants were isiXhosa speaking children who were orphaned and rendered vulnerable by HIV and AIDS (OVC) between the ages of nine and fourteen years (n=30) in Cycle One who lived in a children‟s home or with foster parents. In Cycle Two, the study was conducted in a school setting with thirty (n=30) participants. I conducted two cycles of reflective action research enquiry to ascertain how folktales could be used to enable teachers to meet both pastoral and academic requirements. In the first cycle, I used a pre-post time series design to explore if merely telling the stories would enhance the resilience of the children. Although this use of the stories was teacher-centred, I knew that it would be an easy and time-saving way for teachers to provide support, if it proved to be effective in enhancing resilience. Drawings and accompanying explanations were used to generate data pre-and post-intervention. The thematic analysis of the data revealed that, post-intervention, there appeared to be an increase in two resilience-enhancing indicators: the children appeared to have a more positive sense of self and improved positive relations with peers/friends. Critical reflection on the process also revealed ethical and methodological concerns and problems when working with vulnerable children. The findings from this cycle informed my second cycle, in which I adopted a more participatory approach to engage the children in making meaning of the stories and explore how they related to their own lives. I used participatory arts based methods such as drawings, collages, drama and more usual qualitative strategies, such as focus group discussion and observation, to generate data. The findings from this cycle suggest that using such strategies will equip teachers with tools to enhance the resilience of OVC in a way that also promotes the attainment of instructional outcomes. This study has contributed important theoretical, methodological and pedagogical insights. Theoretically, this study has contributed to the social ecological perspective of resilience by confirming that cultural resources, such as indigenous African stories (folktales) can enhance the resilience of vulnerable children. Lessons learnt from this study had a methodological contribution to the ethics of working with children and the use of culturally appropriate resources in the field, which were folktales. This study has also contributed to the meaning making implications of using folktales, which can aid the pedagogical strategies that teachers use. Although this study was meant to be small- scale research and was not intended to be generalisable, the findings do suggest that teachers could have a resource that is time efficient, effective and could assist them to reach both their pastoral and academic goals.
- Full Text:
- Date Issued: 2012
Exploring the use of folktales to enhance the resilince of children orphaned and rendered vulnerable
- Authors: Mayaba, Nokhanyo Nomakhwezi
- Date: 2012
- Subjects: Narrative therapy , Resilience (Personality trait) in children -- South Africa , Loss (Psychology) in children , Children of AIDS patients -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9513 , http://hdl.handle.net/10948/2776 , Narrative therapy , Resilience (Personality trait) in children -- South Africa , Loss (Psychology) in children , Children of AIDS patients -- South Africa
- Description: The recent increase in the number of children orphaned and rendered vulnerable by HIV and AIDS in South Africa has placed an added burden on schools as sites of care and support. Education policies mandate schools to develop strategies to support such children, but this is no easy task in contexts where teachers are already struggling to fulfill instructional requirements. Literature reveals that teachers in under-resourced schools, where the problem is more severely experienced regard this increased pastoral role as an added responsibility that they do not feel competent to execute. Since there is unlikely to be any significant improvement in the circumstances of these children in the near future, there is a need to discover creative ways to address this problem. I was led to ask how teachers could support children to better cope in the face of adversity in a way that could be easily integrated into the academic curriculum, so as to minimise the perceived burden of providing care and support. Based on my knowledge of the value of bibliotherapy in promoting resilient coping in individuals, I was interested to see if folktales could be used in a similar way with groups of children. Working from an asset-based perspective, and proceeding from a transformative and participatory epistemology, I adopted an action research design to explore the potential of traditional folktales to enhance positive coping responses in children orphaned and rendered vulnerable by HIV and AIDS. My choice of traditional folktales was influenced by the importance that resilience theory attaches to cultural variables in the resilience process. The participants were isiXhosa speaking children who were orphaned and rendered vulnerable by HIV and AIDS (OVC) between the ages of nine and fourteen years (n=30) in Cycle One who lived in a children‟s home or with foster parents. In Cycle Two, the study was conducted in a school setting with thirty (n=30) participants. I conducted two cycles of reflective action research enquiry to ascertain how folktales could be used to enable teachers to meet both pastoral and academic requirements. In the first cycle, I used a pre-post time series design to explore if merely telling the stories would enhance the resilience of the children. Although this use of the stories was teacher-centred, I knew that it would be an easy and time-saving way for teachers to provide support, if it proved to be effective in enhancing resilience. Drawings and accompanying explanations were used to generate data pre-and post-intervention. The thematic analysis of the data revealed that, post-intervention, there appeared to be an increase in two resilience-enhancing indicators: the children appeared to have a more positive sense of self and improved positive relations with peers/friends. Critical reflection on the process also revealed ethical and methodological concerns and problems when working with vulnerable children. The findings from this cycle informed my second cycle, in which I adopted a more participatory approach to engage the children in making meaning of the stories and explore how they related to their own lives. I used participatory arts based methods such as drawings, collages, drama and more usual qualitative strategies, such as focus group discussion and observation, to generate data. The findings from this cycle suggest that using such strategies will equip teachers with tools to enhance the resilience of OVC in a way that also promotes the attainment of instructional outcomes. This study has contributed important theoretical, methodological and pedagogical insights. Theoretically, this study has contributed to the social ecological perspective of resilience by confirming that cultural resources, such as indigenous African stories (folktales) can enhance the resilience of vulnerable children. Lessons learnt from this study had a methodological contribution to the ethics of working with children and the use of culturally appropriate resources in the field, which were folktales. This study has also contributed to the meaning making implications of using folktales, which can aid the pedagogical strategies that teachers use. Although this study was meant to be small- scale research and was not intended to be generalisable, the findings do suggest that teachers could have a resource that is time efficient, effective and could assist them to reach both their pastoral and academic goals.
- Full Text:
- Date Issued: 2012
Facebook as a tool for social customer relationship marketing
- Authors: Puffett, Lauren
- Date: 2012
- Subjects: Facebook (Electronic resource) , Internet marketing , Customer relations , Online social networks , Relationship marketing
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8415 , http://hdl.handle.net/10948/d1012083 , Facebook (Electronic resource) , Internet marketing , Customer relations , Online social networks , Relationship marketing
- Description: This study aimed to provide public relations professions with insight into the use of Social Customer Relationship Marketing as a marketing 2.0 tool which delivers the potential to elicit the opportunity for organisations to monitor, engage and manage conversations and relationships through Facebook. Drawing on literature from the fields such as new media, public relations, social customer relationship marketing, and public relations, a qualitative content analysis of case studies of selected organisations was conducted including 10 South African organisations that have incorporated Facebook into their Social Customer Relationship Marketing strategies. The content analysis was conducted to determine the amount of communications taking place on each fan page in order to support the data and provide additional insight into the research question, primary data was collected through two survey questionnaires of, firstly, social media users who subscribe to an organisation‘s Facebook page and, secondly, a survey conducted among the social organisations. Surveys were conducted to firstly determine the social organisations interactions with Facebook as secondly, to determine the social media users‘ interactions with the Facebook. The study found that the majority of the organisations under study in the content analysis successfully elicited user generated conversations about the brand, through content that was advocated by the organisations Facebook administrator. It is also evident as seen in the minority of organisations that these platforms are only likely to elicit consumer- driven dialogue on Facebook if the platform is managed effectively through initiated daily conversations about the brand. The continuous involvement by the administrator in encouraging conversations was necessary, as well as response to all wall posts by the social customer, participation in all conversations by providing accurate information to customers and potential customers about the brand. Conclusions from the survey questionnaires among the social identified the social customers need to be communicated with pro-actively by an organisations who can provide, through collaborative conversations, information pertaining to the brand in real time conversation, while the survey among the social organisation concluded the need for an organisation to not only create a social media footprint, but to allow for a space in which through conversation with the social customer, conversations can turn into relationships.
- Full Text:
- Date Issued: 2012
- Authors: Puffett, Lauren
- Date: 2012
- Subjects: Facebook (Electronic resource) , Internet marketing , Customer relations , Online social networks , Relationship marketing
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8415 , http://hdl.handle.net/10948/d1012083 , Facebook (Electronic resource) , Internet marketing , Customer relations , Online social networks , Relationship marketing
- Description: This study aimed to provide public relations professions with insight into the use of Social Customer Relationship Marketing as a marketing 2.0 tool which delivers the potential to elicit the opportunity for organisations to monitor, engage and manage conversations and relationships through Facebook. Drawing on literature from the fields such as new media, public relations, social customer relationship marketing, and public relations, a qualitative content analysis of case studies of selected organisations was conducted including 10 South African organisations that have incorporated Facebook into their Social Customer Relationship Marketing strategies. The content analysis was conducted to determine the amount of communications taking place on each fan page in order to support the data and provide additional insight into the research question, primary data was collected through two survey questionnaires of, firstly, social media users who subscribe to an organisation‘s Facebook page and, secondly, a survey conducted among the social organisations. Surveys were conducted to firstly determine the social organisations interactions with Facebook as secondly, to determine the social media users‘ interactions with the Facebook. The study found that the majority of the organisations under study in the content analysis successfully elicited user generated conversations about the brand, through content that was advocated by the organisations Facebook administrator. It is also evident as seen in the minority of organisations that these platforms are only likely to elicit consumer- driven dialogue on Facebook if the platform is managed effectively through initiated daily conversations about the brand. The continuous involvement by the administrator in encouraging conversations was necessary, as well as response to all wall posts by the social customer, participation in all conversations by providing accurate information to customers and potential customers about the brand. Conclusions from the survey questionnaires among the social identified the social customers need to be communicated with pro-actively by an organisations who can provide, through collaborative conversations, information pertaining to the brand in real time conversation, while the survey among the social organisation concluded the need for an organisation to not only create a social media footprint, but to allow for a space in which through conversation with the social customer, conversations can turn into relationships.
- Full Text:
- Date Issued: 2012
Facile deposition of gold nanoparticle thin films on semi-permeable cellulose substrate
- Sosibo, Ndabenhle, Mdluli, Phumlani, Mashazi, Philani N, Tshikhudo, Robert, Skepu, Amanda, Vilakazi, Sibulelo, Nyokong, Tebello
- Authors: Sosibo, Ndabenhle , Mdluli, Phumlani , Mashazi, Philani N , Tshikhudo, Robert , Skepu, Amanda , Vilakazi, Sibulelo , Nyokong, Tebello
- Date: 2012
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/242638 , vital:51063 , xlink:href="https://doi.org/10.1016/j.matlet.2012.08.043"
- Description: This study reports the facile method for the deposition of gold nanoparticle thin film onto a monoporous semi-permeable cellulose membrane through the diffusion of borohydride ions leading to the reduction of AuCl4− ions. The synthesis of gold nanoparticle thin film was deposited on one side of the membrane that was exposed to AuCl4− ions while the other side containing a reducing agent remained clear. The gold nanoparticle thin film exhibited a broad surface plasmon resonance (SPR) peak at 529 nm. Various characterization techniques were employed and all demonstrated the presence of gold thin film. The reported method represents a simplistic method for the deposition of gold nanoparticle thin films and various other metal nanoparticles may be deposited following this method.
- Full Text:
- Date Issued: 2012
- Authors: Sosibo, Ndabenhle , Mdluli, Phumlani , Mashazi, Philani N , Tshikhudo, Robert , Skepu, Amanda , Vilakazi, Sibulelo , Nyokong, Tebello
- Date: 2012
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/242638 , vital:51063 , xlink:href="https://doi.org/10.1016/j.matlet.2012.08.043"
- Description: This study reports the facile method for the deposition of gold nanoparticle thin film onto a monoporous semi-permeable cellulose membrane through the diffusion of borohydride ions leading to the reduction of AuCl4− ions. The synthesis of gold nanoparticle thin film was deposited on one side of the membrane that was exposed to AuCl4− ions while the other side containing a reducing agent remained clear. The gold nanoparticle thin film exhibited a broad surface plasmon resonance (SPR) peak at 529 nm. Various characterization techniques were employed and all demonstrated the presence of gold thin film. The reported method represents a simplistic method for the deposition of gold nanoparticle thin films and various other metal nanoparticles may be deposited following this method.
- Full Text:
- Date Issued: 2012
Factors affecting a performance management system at South African Airways
- Authors: Qabaka, Brenda
- Date: 2012
- Subjects: South African Airways , Performance standards -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/8360 , vital:26349
- Description: Many organisations are continuously searching for methods which can be used to improve performance. The balanced scorecard is a management system that enables organisations to clarify their vision and strategy and translate them into action. When fully deployed, the balanced scorecard transforms strategic planning from an academic exercise into the nerve centre of an enterprise. A prerequisite for implementing a balanced scorecard is a clear understanding of the organisations vision and strategy. The basis for the vision and the strategy should be the holistic view and the information management receives during systematic strategy work. The research study addresses the integration of South African Airways (SAA) strategy with the performance management system. A comprehensive literature study was performed on performance management and the balanced scorecard. Questionnaires, developed from the literature study, were distributed amongst randomly selected respondents, in order to establish the extent to which South African Airways manages performance. The opinions of the various respondents were compared with the guidelines provided by the literature study in order to identify the best approach of performance measurement to be implemented at South African Airways. The final step of this study entailed the formulation of recommendations. These recommendations are regarded as critical to ensure the successful implementation of a performance management system at South African Airways. The following main recommendations were made: Although the empirical study revealed that South African Airways shares its strategic objectives with its management, it is highly recommended that a balanced scorecard should be used as a measuring approach for performance at South African Airways; Before any organisation can start implementing a balanced scorecard it needs a clear understanding of its vision and strategy. It is the management’s responsibility to define a vision, formulate a strategy and set strategic goals regardless of a balanced scorecard being implemented; The implementation of a balanced scorecard should always be organised as a separate project. Several different procedures describing the building process of a balanced scorecard have been presented. The research shows that, to increase the chance of a successful scorecard implementation, regular feedback must be provided to all employees and managers must hold people accountable for using the system.
- Full Text:
- Date Issued: 2012
- Authors: Qabaka, Brenda
- Date: 2012
- Subjects: South African Airways , Performance standards -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/8360 , vital:26349
- Description: Many organisations are continuously searching for methods which can be used to improve performance. The balanced scorecard is a management system that enables organisations to clarify their vision and strategy and translate them into action. When fully deployed, the balanced scorecard transforms strategic planning from an academic exercise into the nerve centre of an enterprise. A prerequisite for implementing a balanced scorecard is a clear understanding of the organisations vision and strategy. The basis for the vision and the strategy should be the holistic view and the information management receives during systematic strategy work. The research study addresses the integration of South African Airways (SAA) strategy with the performance management system. A comprehensive literature study was performed on performance management and the balanced scorecard. Questionnaires, developed from the literature study, were distributed amongst randomly selected respondents, in order to establish the extent to which South African Airways manages performance. The opinions of the various respondents were compared with the guidelines provided by the literature study in order to identify the best approach of performance measurement to be implemented at South African Airways. The final step of this study entailed the formulation of recommendations. These recommendations are regarded as critical to ensure the successful implementation of a performance management system at South African Airways. The following main recommendations were made: Although the empirical study revealed that South African Airways shares its strategic objectives with its management, it is highly recommended that a balanced scorecard should be used as a measuring approach for performance at South African Airways; Before any organisation can start implementing a balanced scorecard it needs a clear understanding of its vision and strategy. It is the management’s responsibility to define a vision, formulate a strategy and set strategic goals regardless of a balanced scorecard being implemented; The implementation of a balanced scorecard should always be organised as a separate project. Several different procedures describing the building process of a balanced scorecard have been presented. The research shows that, to increase the chance of a successful scorecard implementation, regular feedback must be provided to all employees and managers must hold people accountable for using the system.
- Full Text:
- Date Issued: 2012
Factors affecting survivorship of loggerhead (Caretta caretta) and leatherback (Dermochelys coriacea) sea turtles of South Africa
- Authors: De Wet, Anje
- Date: 2012
- Subjects: Loggerhead turtle -- South Africa , Leatherback turtle -- South Africa , Sea turtles -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10686 , http://hdl.handle.net/10948/d1007900 , Loggerhead turtle -- South Africa , Leatherback turtle -- South Africa , Sea turtles -- South Africa
- Description: Loggerhead (Caretta caretta) and leatherback (Dermochelys coriacea) sea turtles as well as their eggs and hatchlings have been protected on their nesting beach in South Africa (SA) since 1963. Both nesting populations were expected to show similar trends in recovery following the application of identical protection and conservation measures. The loggerhead nesting population has responded favourably to these protection efforts. In contrast, the leatherback nesting population showed an initial increase but is currently stable. The reason for this difference in response is thought to be due to differential offshore mortality of these two species. This prompted an investigation into the different sources of sea turtle mortality in the South Western Indian Ocean (SWIO). Specific aims were to identify and quantify sources of loggerhead and leatherback mortality on nesting beaches as well as in the oceans. Reasonable survivorship at all age classes is important to ensure recruitment of new nesting individuals into sea turtle populations. Mortality of nests, eggs per nest and hatchlings were quantified over two seasons for the loggerheads and leatherbacks nesting in SA. The beach was patrolled on foot to encounter and record females emerging from the ocean and later, hatchlings from their nests. The nests were then monitored during the incubation period and excavated once hatched. The fates of 925 nests were determined during these two nesting seasons (2009/2010 and 2010/2011). The main source of loggerhead and leatherback nest destruction was predation (8.6 percent and 15.7 percent respectively) followed by nest erosion (2.2 percent and 6.3 percent respectively). Overall nest success was high but higher for loggerheads (89 percent) than for leatherbacks (78 percent). The main cause of egg mortality for both species was early developmental arrest, followed by predation by ants and ghost crabs. Hatchlings en route to the sea were almost exclusively predated by ghost crabs (4.2 percent of emerged loggerhead hatchlings and 3.2 percent of emerged leatherback hatchlings). It appears that both species benefit from the coastal conservation efforts. When sea turtles leave the nesting beach, either as hatchlings or adults, conservation and monitoring becomes more difficult and sea turtles are exposed to a multitude of threats, including anthropogenic threats. Age classes tend to be spatially separated due to different habitat and dietary requirements. The type of threat sea turtles are exposed to thus depends on the current age class. Offshore sources of mortality in the SWIO were identified and where possible loggerhead and leatherback mortality was quantified and mapped spatially. Loggerheads were mostly exposed to and had the highest mortality in the artisanal fisheries in the SWIO (> 1000 per annum), inshore trawling (ca. 41 per annum), shark nets (protective gill nets) (21.6 ± 6.7 per annum) and the pelagic longline fishery (5.0 ± 4.4 per annum). In contrast, leatherbacks with a pelagic lifestyle, were mostly exposed to pelagic longline fisheries (7.8 ± 7.8 per annum). A spatial analysis of fishing activities indicated that leatherback home ranges overlapped 41percent with pelagic longline fishing activity in the SA EEZ, whereas the overlap between pelagic longliners and loggerhead home ranges was 29 percent. The quantified sources of mortality provide some explanation for the trend in the loggerhead nesting population but not the trend in the leatherback nesting population. Hatchling survivorship to adulthood was estimated to determine the viability of the two nesting populations as well as to determine whether offshore mortality was responsible for the difference in recovery of the two populations. Loggerhead hatchling survivorship to adulthood was estimated at between 2 and 10 per 1000 hatchlings, the minimum requirement for an increasing population. The adopted sophisticated model shows that leatherbacks have a survival rate of 5 to 10 per 1 000 hatchlings. However, this suggests that the population is increasing, but the leatherback population is stable. Perhaps the age to maturity of SA leatherbacks is greater than 12 years, or fisheries-related mortality affects younger age classes than initially thought. It is therefore recommended that the turtle monitoring area is extended to include other potential nesting grounds. In addition, observer or monitoring programs for commercial as well as artisanal fisheries needs to be extended throughout the SWIO to quantify sea turtle mortality. Ultimately a comprehensive multi-regional approach is required for the conservation of these highly migratory species.
- Full Text:
- Date Issued: 2012
- Authors: De Wet, Anje
- Date: 2012
- Subjects: Loggerhead turtle -- South Africa , Leatherback turtle -- South Africa , Sea turtles -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10686 , http://hdl.handle.net/10948/d1007900 , Loggerhead turtle -- South Africa , Leatherback turtle -- South Africa , Sea turtles -- South Africa
- Description: Loggerhead (Caretta caretta) and leatherback (Dermochelys coriacea) sea turtles as well as their eggs and hatchlings have been protected on their nesting beach in South Africa (SA) since 1963. Both nesting populations were expected to show similar trends in recovery following the application of identical protection and conservation measures. The loggerhead nesting population has responded favourably to these protection efforts. In contrast, the leatherback nesting population showed an initial increase but is currently stable. The reason for this difference in response is thought to be due to differential offshore mortality of these two species. This prompted an investigation into the different sources of sea turtle mortality in the South Western Indian Ocean (SWIO). Specific aims were to identify and quantify sources of loggerhead and leatherback mortality on nesting beaches as well as in the oceans. Reasonable survivorship at all age classes is important to ensure recruitment of new nesting individuals into sea turtle populations. Mortality of nests, eggs per nest and hatchlings were quantified over two seasons for the loggerheads and leatherbacks nesting in SA. The beach was patrolled on foot to encounter and record females emerging from the ocean and later, hatchlings from their nests. The nests were then monitored during the incubation period and excavated once hatched. The fates of 925 nests were determined during these two nesting seasons (2009/2010 and 2010/2011). The main source of loggerhead and leatherback nest destruction was predation (8.6 percent and 15.7 percent respectively) followed by nest erosion (2.2 percent and 6.3 percent respectively). Overall nest success was high but higher for loggerheads (89 percent) than for leatherbacks (78 percent). The main cause of egg mortality for both species was early developmental arrest, followed by predation by ants and ghost crabs. Hatchlings en route to the sea were almost exclusively predated by ghost crabs (4.2 percent of emerged loggerhead hatchlings and 3.2 percent of emerged leatherback hatchlings). It appears that both species benefit from the coastal conservation efforts. When sea turtles leave the nesting beach, either as hatchlings or adults, conservation and monitoring becomes more difficult and sea turtles are exposed to a multitude of threats, including anthropogenic threats. Age classes tend to be spatially separated due to different habitat and dietary requirements. The type of threat sea turtles are exposed to thus depends on the current age class. Offshore sources of mortality in the SWIO were identified and where possible loggerhead and leatherback mortality was quantified and mapped spatially. Loggerheads were mostly exposed to and had the highest mortality in the artisanal fisheries in the SWIO (> 1000 per annum), inshore trawling (ca. 41 per annum), shark nets (protective gill nets) (21.6 ± 6.7 per annum) and the pelagic longline fishery (5.0 ± 4.4 per annum). In contrast, leatherbacks with a pelagic lifestyle, were mostly exposed to pelagic longline fisheries (7.8 ± 7.8 per annum). A spatial analysis of fishing activities indicated that leatherback home ranges overlapped 41percent with pelagic longline fishing activity in the SA EEZ, whereas the overlap between pelagic longliners and loggerhead home ranges was 29 percent. The quantified sources of mortality provide some explanation for the trend in the loggerhead nesting population but not the trend in the leatherback nesting population. Hatchling survivorship to adulthood was estimated to determine the viability of the two nesting populations as well as to determine whether offshore mortality was responsible for the difference in recovery of the two populations. Loggerhead hatchling survivorship to adulthood was estimated at between 2 and 10 per 1000 hatchlings, the minimum requirement for an increasing population. The adopted sophisticated model shows that leatherbacks have a survival rate of 5 to 10 per 1 000 hatchlings. However, this suggests that the population is increasing, but the leatherback population is stable. Perhaps the age to maturity of SA leatherbacks is greater than 12 years, or fisheries-related mortality affects younger age classes than initially thought. It is therefore recommended that the turtle monitoring area is extended to include other potential nesting grounds. In addition, observer or monitoring programs for commercial as well as artisanal fisheries needs to be extended throughout the SWIO to quantify sea turtle mortality. Ultimately a comprehensive multi-regional approach is required for the conservation of these highly migratory species.
- Full Text:
- Date Issued: 2012
Factors affecting the adoption and meaningful use of electronic medical records in general practices
- Authors: Masiza, Melissa
- Date: 2012
- Subjects: Medical records -- Data processing , Medical records
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9814 , http://hdl.handle.net/10948/d1018561
- Description: Patients typically enter the healthcare systems at the primary care level from where they are further referred to specialists or hospitals as necessary. In the private healthcare system, primary care is provided by a general practitioner (GP). A GP will refer a patient to a specialist for treatment when necessary, while the GP remains the main healthcare provider. The provision of care is, thus, fragmented which results in continuity of care becoming a challenge. Furthermore, the majority of healthcare providers continue to use paper-based systems to capture and store patient medical data. However, capturing and storing patient medical data via electronic methods, such as Electronic Medical Records (EMRs), has been found to improve continuity of care. Despite this benefit, research reveals that smaller practices are slow to adopt electronic methods of record keeping. Hence this explorative research attempts to identify factors that affect the lack of adoption and meaningful use of EMRs in general practices. Four general practices are surveyed through patient and staff questionnaires, as well as GP interviews. Socio-Technical Systems (STS) theory is used as a theoretical lens to formulate the resulting factors. The findings of the research indicate specific factors that relate to either the social, environmental or technical sub-systems of the socio-technical system, or an overlap between these sub-systems. It is significant to note that within these sub-systems, the social sub-system plays a key role. This is due to various reasons revealed by this research. Furthermore, multiple perceptions emerged from the GP and patient participants during the analysis of the findings. These perceptions may have an influence on the adoption and potential meaningful use of an EMR in a general practice. Additionally, the socio-technical factors identified from this research highlight the challenges related to encouraging the adoption and meaningful use of EMRs. These challenges are introduced by the complexities represented by these factors. Nevertheless, addressing the factors will contribute towards improving the rate of adoption and meaningful use of EMRs in small practices.
- Full Text:
- Date Issued: 2012
Factors affecting the adoption and meaningful use of electronic medical records in general practices
- Authors: Masiza, Melissa
- Date: 2012
- Subjects: Medical records -- Data processing , Medical records
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9814 , http://hdl.handle.net/10948/d1018561
- Description: Patients typically enter the healthcare systems at the primary care level from where they are further referred to specialists or hospitals as necessary. In the private healthcare system, primary care is provided by a general practitioner (GP). A GP will refer a patient to a specialist for treatment when necessary, while the GP remains the main healthcare provider. The provision of care is, thus, fragmented which results in continuity of care becoming a challenge. Furthermore, the majority of healthcare providers continue to use paper-based systems to capture and store patient medical data. However, capturing and storing patient medical data via electronic methods, such as Electronic Medical Records (EMRs), has been found to improve continuity of care. Despite this benefit, research reveals that smaller practices are slow to adopt electronic methods of record keeping. Hence this explorative research attempts to identify factors that affect the lack of adoption and meaningful use of EMRs in general practices. Four general practices are surveyed through patient and staff questionnaires, as well as GP interviews. Socio-Technical Systems (STS) theory is used as a theoretical lens to formulate the resulting factors. The findings of the research indicate specific factors that relate to either the social, environmental or technical sub-systems of the socio-technical system, or an overlap between these sub-systems. It is significant to note that within these sub-systems, the social sub-system plays a key role. This is due to various reasons revealed by this research. Furthermore, multiple perceptions emerged from the GP and patient participants during the analysis of the findings. These perceptions may have an influence on the adoption and potential meaningful use of an EMR in a general practice. Additionally, the socio-technical factors identified from this research highlight the challenges related to encouraging the adoption and meaningful use of EMRs. These challenges are introduced by the complexities represented by these factors. Nevertheless, addressing the factors will contribute towards improving the rate of adoption and meaningful use of EMRs in small practices.
- Full Text:
- Date Issued: 2012
Factors affecting the functioning of the pro-active land acquisition strategy in the Buffalo City Municipal area
- Authors: Mfuywa, Sigqibo Onward
- Date: 2012
- Subjects: Land reform -- South Africa -- Eastern Cape , Land tenure -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8250 , http://hdl.handle.net/10948/d1011786 , Land reform -- South Africa -- Eastern Cape , Land tenure -- South Africa -- Eastern Cape
- Description: A Pro-active Land Acquisition Strategy is an aspect of the land reform programme which is aimed at speeding up land acquisition. The distinct feature of this approach is that the State acquires land pro-actively and then identifies beneficiaries who then become leaseholders. In other land reform programmes the land is acquired by the state and transferred to the beneficiaries, who then own the land. The Pro-active Land Acquisition Strategy was approved ‘in principle’ in July 2003, and included Ministerial provisions that an implementation plan be developed prior to the implementation of the strategy in 2006. The Pro-active Land Acquisition Strategy deals with two possible approaches: a needs-based approach and a supply-led approach, but essentially focuses on the State as the lead driver in land redistribution, rather than the current beneficiary-driven redistribution (Pro-active Land Acquisition Strategy, 2006:4). The Department of Land Affairs Pro-active Land Acquisition Strategy implementation plan (2006:4) further outlines the important elements in order to contextualize the Proactive Implementation Framework, and to stress the revision of the plan in terms of the “new trajectory”. The strategy shifts from the principle that there is a need or demand for land. It is not driven by the demand of beneficiaries, but rather state-driven. This means that the State will target proactively land and compare this with the demand for land.
- Full Text:
- Date Issued: 2012
- Authors: Mfuywa, Sigqibo Onward
- Date: 2012
- Subjects: Land reform -- South Africa -- Eastern Cape , Land tenure -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8250 , http://hdl.handle.net/10948/d1011786 , Land reform -- South Africa -- Eastern Cape , Land tenure -- South Africa -- Eastern Cape
- Description: A Pro-active Land Acquisition Strategy is an aspect of the land reform programme which is aimed at speeding up land acquisition. The distinct feature of this approach is that the State acquires land pro-actively and then identifies beneficiaries who then become leaseholders. In other land reform programmes the land is acquired by the state and transferred to the beneficiaries, who then own the land. The Pro-active Land Acquisition Strategy was approved ‘in principle’ in July 2003, and included Ministerial provisions that an implementation plan be developed prior to the implementation of the strategy in 2006. The Pro-active Land Acquisition Strategy deals with two possible approaches: a needs-based approach and a supply-led approach, but essentially focuses on the State as the lead driver in land redistribution, rather than the current beneficiary-driven redistribution (Pro-active Land Acquisition Strategy, 2006:4). The Department of Land Affairs Pro-active Land Acquisition Strategy implementation plan (2006:4) further outlines the important elements in order to contextualize the Proactive Implementation Framework, and to stress the revision of the plan in terms of the “new trajectory”. The strategy shifts from the principle that there is a need or demand for land. It is not driven by the demand of beneficiaries, but rather state-driven. This means that the State will target proactively land and compare this with the demand for land.
- Full Text:
- Date Issued: 2012
Factors affecting the implementation of the National Curriculum Statement in the Mthatha education district
- Gobingca, Berington Zanoxolo
- Authors: Gobingca, Berington Zanoxolo
- Date: 2012
- Subjects: Curriculum planning -- South Africa -- Eastern Cape , Curriculum change -- South Africa , Education -- South Africa -- Curricula
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9442
- Description: The current investigation was conducted in the Mthatha Education District. It sought to investigate factors affecting the implementation of the National Curriculum Statement (NCS) in the Mthatha schools of the Eastern Cape Province in South Africa. Literature reviewed showed that teachers, as the key role players to the implementation of the curriculum in schools, are still experiencing difficulties in implementing the NCS. It is thus important to establish and investigate the factors affecting the implementation of the NCS. The research was both exploratory and explanatory in nature and adopted a mixed method approach. Questionnaires were distributed among 210 teachers who were randomly selected from 363 schools in the Mthatha Education District. Out of 210 teachers who were provided with questionnaires to fill out, it was 148 (70.5 percent) of them who completed and returned the questionnaires. Semi-structured interviews were conducted face-to-face with 10 purposefully selected teachers to collect the data from those who participated by filling out the questionnaires. The researcher analysed the data both quantitatively and qualitatively. The data was presented, analysed and discussed according to themes derived from the main research question and sub-questions. The quantitative data (closed-ended statements) was analysed statistically by means of the Statistical Package for Social Sciences (SPSS). In the case of the qualitative data (open-ended statements in questionnaires and interviews), similar responses were analysed in themes as per the research question and sub-questions for easy interpretation. Note-taking and tape-recording were done during the interview sessions. Qualitative data were transcribed, coded and analysed. The findings which emerged from the study indicated that intermediate-phase teachers experienced difficulties in implementing the NCS. These were attributed to, amongst others, a lack of resources such as learning material and infrastructure, redeployment of teachers, a high learner teacher ratio, inadequate in-service training and support from the DoE. These factors need to be addressed to enhance the implementation of the NCS and to avoid the repetition of those shortcomings in any future envisaged changes to the curriculum such as the implementation of CAPS.
- Full Text:
- Date Issued: 2012
- Authors: Gobingca, Berington Zanoxolo
- Date: 2012
- Subjects: Curriculum planning -- South Africa -- Eastern Cape , Curriculum change -- South Africa , Education -- South Africa -- Curricula
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9442
- Description: The current investigation was conducted in the Mthatha Education District. It sought to investigate factors affecting the implementation of the National Curriculum Statement (NCS) in the Mthatha schools of the Eastern Cape Province in South Africa. Literature reviewed showed that teachers, as the key role players to the implementation of the curriculum in schools, are still experiencing difficulties in implementing the NCS. It is thus important to establish and investigate the factors affecting the implementation of the NCS. The research was both exploratory and explanatory in nature and adopted a mixed method approach. Questionnaires were distributed among 210 teachers who were randomly selected from 363 schools in the Mthatha Education District. Out of 210 teachers who were provided with questionnaires to fill out, it was 148 (70.5 percent) of them who completed and returned the questionnaires. Semi-structured interviews were conducted face-to-face with 10 purposefully selected teachers to collect the data from those who participated by filling out the questionnaires. The researcher analysed the data both quantitatively and qualitatively. The data was presented, analysed and discussed according to themes derived from the main research question and sub-questions. The quantitative data (closed-ended statements) was analysed statistically by means of the Statistical Package for Social Sciences (SPSS). In the case of the qualitative data (open-ended statements in questionnaires and interviews), similar responses were analysed in themes as per the research question and sub-questions for easy interpretation. Note-taking and tape-recording were done during the interview sessions. Qualitative data were transcribed, coded and analysed. The findings which emerged from the study indicated that intermediate-phase teachers experienced difficulties in implementing the NCS. These were attributed to, amongst others, a lack of resources such as learning material and infrastructure, redeployment of teachers, a high learner teacher ratio, inadequate in-service training and support from the DoE. These factors need to be addressed to enhance the implementation of the NCS and to avoid the repetition of those shortcomings in any future envisaged changes to the curriculum such as the implementation of CAPS.
- Full Text:
- Date Issued: 2012
Factors affecting the job performance of provincial government Western Cape employees
- Authors: Springfield, Ronald Winston
- Date: 2012
- Subjects: Western Cape (South Africa) -- Officials and employees -- Rating of , Government employees -- Rating of
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8624 , http://hdl.handle.net/10948/1671 , Western Cape (South Africa) -- Officials and employees -- Rating of , Government employees -- Rating of
- Description: Public sector management has, through the years, been characterised by a hierarchical system whereby red tape and bureaucracy were the order of the day. Towards the latter part of the apartheid era, management had complete autonomy in the functioning of the human resource management, financial management, operations and so on, of government organisations. Top management, and to a large extent middle management, in most governmental departments comprised predominantly people classified as White. With the launch of the New Democratic Government in 1994, new legislation in the form of the Labour Relations Act of 1995, the Basic Conditions of Employment Act of 1997 and the Employment Equity Act 55 of 1998, was instituted. This transformation heralded an about-turn and rethink by government about policies and strategies governing employees and the workplace; for example, the Labour Relations Act of 1995 restricts the concept of unfair labour practices by employers. The employee’s interest was considered in the new legislation, and is currently part of employee wellbeing programmes initiated by government and incorporated into work schedules. In addition, government has launched strategies such as “Batho Pele” (put people first) and “a home for all” (a Western Cape Provincial Government initiative to improve the image of government) to improve service delivery to communities. The above-mentioned political and legislative changes increasingly required a shift from an autocratic to a team-orientated leadership style and from an exclusively task-orientated to a people-orientated organisational culture. The study explored whether management styles, organisational culture, job satisfaction and job performance have changed in the Provincial Government Western Cape (PGWC) after the advent of democracy in South Africa in 1994. The specific research questions that were pursued included (i) has there been a shift from autocratic to a team-orientated management style in the PGWC?, (ii) has there been a shift from a task-orientated to a people-orientated v organisational culture in the PGWC?, (iii) what were the levels of job satisfaction among the employees, and (iv) how did these changes (if any) in organisational culture, management styles and job satisfaction impact the perceived job performance of these employees. The sample consisted of 100 managers selected from various departments in the PGWC. The empirical results indicated that there has been a shift to a team-orientated management style; that there has not been a shift from a task-orientated to a people-orientated organisational culture; that the perceived levels of job satisfaction and job performance levels are high; and that job satisfaction, especially as it relates to a challenging job content and job fit (in terms of personality, ability and skills), was the main determinant of the perceived job performance of the managers in the PGWC. The managerial implications of these empirical results are discussed and recommendations are proposed on the grounds of these discussions.
- Full Text:
- Date Issued: 2012
- Authors: Springfield, Ronald Winston
- Date: 2012
- Subjects: Western Cape (South Africa) -- Officials and employees -- Rating of , Government employees -- Rating of
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8624 , http://hdl.handle.net/10948/1671 , Western Cape (South Africa) -- Officials and employees -- Rating of , Government employees -- Rating of
- Description: Public sector management has, through the years, been characterised by a hierarchical system whereby red tape and bureaucracy were the order of the day. Towards the latter part of the apartheid era, management had complete autonomy in the functioning of the human resource management, financial management, operations and so on, of government organisations. Top management, and to a large extent middle management, in most governmental departments comprised predominantly people classified as White. With the launch of the New Democratic Government in 1994, new legislation in the form of the Labour Relations Act of 1995, the Basic Conditions of Employment Act of 1997 and the Employment Equity Act 55 of 1998, was instituted. This transformation heralded an about-turn and rethink by government about policies and strategies governing employees and the workplace; for example, the Labour Relations Act of 1995 restricts the concept of unfair labour practices by employers. The employee’s interest was considered in the new legislation, and is currently part of employee wellbeing programmes initiated by government and incorporated into work schedules. In addition, government has launched strategies such as “Batho Pele” (put people first) and “a home for all” (a Western Cape Provincial Government initiative to improve the image of government) to improve service delivery to communities. The above-mentioned political and legislative changes increasingly required a shift from an autocratic to a team-orientated leadership style and from an exclusively task-orientated to a people-orientated organisational culture. The study explored whether management styles, organisational culture, job satisfaction and job performance have changed in the Provincial Government Western Cape (PGWC) after the advent of democracy in South Africa in 1994. The specific research questions that were pursued included (i) has there been a shift from autocratic to a team-orientated management style in the PGWC?, (ii) has there been a shift from a task-orientated to a people-orientated v organisational culture in the PGWC?, (iii) what were the levels of job satisfaction among the employees, and (iv) how did these changes (if any) in organisational culture, management styles and job satisfaction impact the perceived job performance of these employees. The sample consisted of 100 managers selected from various departments in the PGWC. The empirical results indicated that there has been a shift to a team-orientated management style; that there has not been a shift from a task-orientated to a people-orientated organisational culture; that the perceived levels of job satisfaction and job performance levels are high; and that job satisfaction, especially as it relates to a challenging job content and job fit (in terms of personality, ability and skills), was the main determinant of the perceived job performance of the managers in the PGWC. The managerial implications of these empirical results are discussed and recommendations are proposed on the grounds of these discussions.
- Full Text:
- Date Issued: 2012