A university-based entrepreneurial ecosystem framework in a developing country context
- Authors: Nkotha, Atlehang
- Date: 2024-04
- Subjects: Entrepreneurship , Student-owned business enterprises -- Management , New business enterprises -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/65331 , vital:74092
- Description: As finding employment in South Africa remains difficult, venture creation is a necessary alternative source of income and employment. The literature suggests that a university should serve as an incubator for student entrepreneurs and provide a supportive environment for their entrepreneurial ventures. Universities are also important to the development of entrepreneurial thinking among faculty, students, and other stakeholders. Furthermore, a university-based entrepreneurial ecosystem (U-BEE) is perceived as a source of support for successful student start-up ventures. The literature suggests that the elements of U-BEEs and the interaction between them vary depending on regional and local conditions. Furthermore, the key components of a U-BEE are not appropriate for all regions or contexts. As U-BEEs are dynamic and student start-ups vary, the need exists to understand the interacting elements of the system before it can be built, or the strategies implemented. Against this background, the primary objective of this study was to map and assess a student U-BEE in a developing country context. The current study was situated in an interpretive research paradigm and deductive reasoning was applied. As a single case study research strategy was used and based on convenience sampling, Nelson Mandela University (NMU) was selected as the case to be investigated. Data was collected through a document review, surveying 33 respondents as well as conducting semi-structured interviews with 12 entrepreneurship stakeholders at one point in time. Deductive codes and thematic analysis were used to analyze the data. Through identifying and delineating the elements of NMU’s student U-BEE, it was noted that the elements in the system varied in degree of importance and prevalence. The elements investigated were people, infrastructure, funding, leadership and governance, entrepreneurship activities, reward system, collaboration, monitoring and evaluation, as well as organizational culture and outcomes. Several people were identified as supporting student entrepreneurship at NMU ranging from top management, and academics to support staff. Although a science and technology park did not exist at NMU, the findings showed that physical infrastructure and IT facilities existed to support student entrepreneurship. Despite some funding being provided for student entrepreneurship support (SES) development, none was provided for entrepreneurial infrastructure. Some top management personnel were identified as providing leadership for SES at NMU including the Vice-Chancellor who was committed to contributing to the ecosystem. In addition, various co-curricular SES activities were identified as taking place at NMU with most being offered free to registered students. However, NMU did not provide any incentives to encourage staff or students to provide SES at NMU and no formal system for rewards existed. Several internal and external collaborations to provide SES activities effectively at NMU were identified, with most occurring through the Entrepreneurship Development in Higher Education Community of Practice Network. SES activities were not monitored at NMU, but some student entrepreneurship data was handled by the Department of Institutional Planning. As a result, NMU was not perceived as having an entrepreneurially supportive culture, and the use of metrics to establish measurable outcomes were limited. In addition to identifying the challenges faced when building a student U-BEE ecosystem in a developing country context, the study elaborated on several suggestions on how these challenges could be overcome and what improvements could be made in terms of SES at NMU. The challenges identified related to NMU being under-resourced in terms of funds, staff, and infrastructure to support student entrepreneurship. In general, the findings of this study highlighted the need for student entrepreneurship to be a strategic priority at NMU. The increased involvement of top management, entrepreneurship staff, students, and other stakeholders needs to be encouraged and incentivized. In addition, faculties across the university should encourage student entrepreneurship involvement and encourage students to participate in programmes offered on campuses. The importance of appropriately skilled staff to handle all matters relating to student entrepreneurship was also emphasized. This study has theoretical significance because it identifies, maps, and assesses the elements of a student U-BEE in a developing country context. As such, it paves the way for future researchers to investigate other universities in these contexts, and to undertake further empirical studies. This study also has practical significance in that it makes several recommendations that might be of value to stakeholders within U-BEEs in developing country contexts. , Thesis (MCom) -- Faculty of Business and Economic Sciences, School of Management Sciences, 2024
- Full Text:
- Date Issued: 2024-04
- Authors: Nkotha, Atlehang
- Date: 2024-04
- Subjects: Entrepreneurship , Student-owned business enterprises -- Management , New business enterprises -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/65331 , vital:74092
- Description: As finding employment in South Africa remains difficult, venture creation is a necessary alternative source of income and employment. The literature suggests that a university should serve as an incubator for student entrepreneurs and provide a supportive environment for their entrepreneurial ventures. Universities are also important to the development of entrepreneurial thinking among faculty, students, and other stakeholders. Furthermore, a university-based entrepreneurial ecosystem (U-BEE) is perceived as a source of support for successful student start-up ventures. The literature suggests that the elements of U-BEEs and the interaction between them vary depending on regional and local conditions. Furthermore, the key components of a U-BEE are not appropriate for all regions or contexts. As U-BEEs are dynamic and student start-ups vary, the need exists to understand the interacting elements of the system before it can be built, or the strategies implemented. Against this background, the primary objective of this study was to map and assess a student U-BEE in a developing country context. The current study was situated in an interpretive research paradigm and deductive reasoning was applied. As a single case study research strategy was used and based on convenience sampling, Nelson Mandela University (NMU) was selected as the case to be investigated. Data was collected through a document review, surveying 33 respondents as well as conducting semi-structured interviews with 12 entrepreneurship stakeholders at one point in time. Deductive codes and thematic analysis were used to analyze the data. Through identifying and delineating the elements of NMU’s student U-BEE, it was noted that the elements in the system varied in degree of importance and prevalence. The elements investigated were people, infrastructure, funding, leadership and governance, entrepreneurship activities, reward system, collaboration, monitoring and evaluation, as well as organizational culture and outcomes. Several people were identified as supporting student entrepreneurship at NMU ranging from top management, and academics to support staff. Although a science and technology park did not exist at NMU, the findings showed that physical infrastructure and IT facilities existed to support student entrepreneurship. Despite some funding being provided for student entrepreneurship support (SES) development, none was provided for entrepreneurial infrastructure. Some top management personnel were identified as providing leadership for SES at NMU including the Vice-Chancellor who was committed to contributing to the ecosystem. In addition, various co-curricular SES activities were identified as taking place at NMU with most being offered free to registered students. However, NMU did not provide any incentives to encourage staff or students to provide SES at NMU and no formal system for rewards existed. Several internal and external collaborations to provide SES activities effectively at NMU were identified, with most occurring through the Entrepreneurship Development in Higher Education Community of Practice Network. SES activities were not monitored at NMU, but some student entrepreneurship data was handled by the Department of Institutional Planning. As a result, NMU was not perceived as having an entrepreneurially supportive culture, and the use of metrics to establish measurable outcomes were limited. In addition to identifying the challenges faced when building a student U-BEE ecosystem in a developing country context, the study elaborated on several suggestions on how these challenges could be overcome and what improvements could be made in terms of SES at NMU. The challenges identified related to NMU being under-resourced in terms of funds, staff, and infrastructure to support student entrepreneurship. In general, the findings of this study highlighted the need for student entrepreneurship to be a strategic priority at NMU. The increased involvement of top management, entrepreneurship staff, students, and other stakeholders needs to be encouraged and incentivized. In addition, faculties across the university should encourage student entrepreneurship involvement and encourage students to participate in programmes offered on campuses. The importance of appropriately skilled staff to handle all matters relating to student entrepreneurship was also emphasized. This study has theoretical significance because it identifies, maps, and assesses the elements of a student U-BEE in a developing country context. As such, it paves the way for future researchers to investigate other universities in these contexts, and to undertake further empirical studies. This study also has practical significance in that it makes several recommendations that might be of value to stakeholders within U-BEEs in developing country contexts. , Thesis (MCom) -- Faculty of Business and Economic Sciences, School of Management Sciences, 2024
- Full Text:
- Date Issued: 2024-04
Investigating the competitiveness of small and medium-sized management consulting enterprises in serving state-owned enterprises: subtitle if needed. If no subtitle follow instructions in manual
- Authors: Mpapele, Fanisa Monaliza
- Date: 2023-12
- Subjects: Small business -- South Africa , New business enterprises -- Management , Business consultants , Government business enterprises -- South Africa Government corporations -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/65811 , vital:74270
- Description: This dissertation examines the competitiveness of management consulting (MC) of small, medium, and micro enterprises (SMMEs) in serving state-owned enterprises (SOEs) in South Africa (SA). The research focused on the preparedness, scalability, and sustainability of MC SMMEs in addressing the strategic challenges faced by SOEs. The mixed-method approach combined self-administered interviews with management consultants and a comprehensive literature review. The qualitative research method allowed for an in-depth exploration of the factors influencing the competitiveness of MC SMMEs. The interviews revealed that MC SMMEs possess the necessary technical expertise and skills, yet they face hurdles related to scalability and sustainability inherent in SMMEs. These challenges include limited access to funding, inadequate marketing capacities, and delayed payment for services rendered. The study highlights that MC SMMEs can handle high-value projects for SOEs but they encounter difficulties within the SOE environment, which is marked by ethical concerns. It emphasises the importance of vigilance and maintaining discipline in service delivery to address these challenges. Additionally, the research provides practical recommendations for SOEs to support and facilitate the growth of MC SMMEs, enabling innovative solutions in their services. By evaluating the competitiveness of MC SMMEs in serving SOEs, this research contributes to understanding the MC industry landscape in SA. It aims to assist in strengthening the capabilities and credibility of local MC SMMEs, fostering their growth and sustainability. The findings offer valuable insights for policymakers, industry practitioners, and stakeholders seeking to enhance the role of MC SMMEs in driving economic growth and innovation within the context of SOEs. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2023
- Full Text:
- Date Issued: 2023-12
- Authors: Mpapele, Fanisa Monaliza
- Date: 2023-12
- Subjects: Small business -- South Africa , New business enterprises -- Management , Business consultants , Government business enterprises -- South Africa Government corporations -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/65811 , vital:74270
- Description: This dissertation examines the competitiveness of management consulting (MC) of small, medium, and micro enterprises (SMMEs) in serving state-owned enterprises (SOEs) in South Africa (SA). The research focused on the preparedness, scalability, and sustainability of MC SMMEs in addressing the strategic challenges faced by SOEs. The mixed-method approach combined self-administered interviews with management consultants and a comprehensive literature review. The qualitative research method allowed for an in-depth exploration of the factors influencing the competitiveness of MC SMMEs. The interviews revealed that MC SMMEs possess the necessary technical expertise and skills, yet they face hurdles related to scalability and sustainability inherent in SMMEs. These challenges include limited access to funding, inadequate marketing capacities, and delayed payment for services rendered. The study highlights that MC SMMEs can handle high-value projects for SOEs but they encounter difficulties within the SOE environment, which is marked by ethical concerns. It emphasises the importance of vigilance and maintaining discipline in service delivery to address these challenges. Additionally, the research provides practical recommendations for SOEs to support and facilitate the growth of MC SMMEs, enabling innovative solutions in their services. By evaluating the competitiveness of MC SMMEs in serving SOEs, this research contributes to understanding the MC industry landscape in SA. It aims to assist in strengthening the capabilities and credibility of local MC SMMEs, fostering their growth and sustainability. The findings offer valuable insights for policymakers, industry practitioners, and stakeholders seeking to enhance the role of MC SMMEs in driving economic growth and innovation within the context of SOEs. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2023
- Full Text:
- Date Issued: 2023-12
A sustainable franchise venture framework for new franchises in South Africa
- Authors: George, Karen Jean
- Date: 2017
- Subjects: Franchises (Retail trade) -- South Africa New business enterprises -- South Africa , New business enterprises -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47948 , vital:40455
- Description: This paper proposes a franchise framework to gain better insight into identifying sustainable future franchise business ventures in South Africa. Many studies have confirmed that worldwide franchises offer more sustainable business growth for entrepreneurs and a higher success rate for start-up businesses, yet the problem persists of franchise failures and there are inconclusive reasons for these failures. By developing a franchise framework, the study aimed to contribute to possible solutions of South Africa’s high unemployment, as well as its poor performance in terms of entrepreneurial activity and economic development. The study proposed methods for improving the chances of success with franchise selection for franchisees through developing a franchise framework with specific emphasis on the sustainability of the business. By applying the proposed framework, the prospective franchisee could apply this framework in determining whether a particular franchise would provide a sound investment. Design/Methodology/Approach – A literature study was followed up with a case study research approach. The context was singular, namely the franchise restaurant industry in South Africa. Semi-structured interview questionnaires and recorded interviews were undertaken with embedded multiple units of analyses based on feedback from franchise industry experts, franchisees and a franchisor who owns restaurant franchises. The case study research explored the factors that contributed to the successful franchising business model of selected Spur Corporation Ltd. restaurant franchises, located in the Western Cape Province of South Africa. Key success factors, which were necessary to maintain and establish a sustainable franchise that has competitive edge over its competitors, were explored in this research.
- Full Text:
- Date Issued: 2017
- Authors: George, Karen Jean
- Date: 2017
- Subjects: Franchises (Retail trade) -- South Africa New business enterprises -- South Africa , New business enterprises -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47948 , vital:40455
- Description: This paper proposes a franchise framework to gain better insight into identifying sustainable future franchise business ventures in South Africa. Many studies have confirmed that worldwide franchises offer more sustainable business growth for entrepreneurs and a higher success rate for start-up businesses, yet the problem persists of franchise failures and there are inconclusive reasons for these failures. By developing a franchise framework, the study aimed to contribute to possible solutions of South Africa’s high unemployment, as well as its poor performance in terms of entrepreneurial activity and economic development. The study proposed methods for improving the chances of success with franchise selection for franchisees through developing a franchise framework with specific emphasis on the sustainability of the business. By applying the proposed framework, the prospective franchisee could apply this framework in determining whether a particular franchise would provide a sound investment. Design/Methodology/Approach – A literature study was followed up with a case study research approach. The context was singular, namely the franchise restaurant industry in South Africa. Semi-structured interview questionnaires and recorded interviews were undertaken with embedded multiple units of analyses based on feedback from franchise industry experts, franchisees and a franchisor who owns restaurant franchises. The case study research explored the factors that contributed to the successful franchising business model of selected Spur Corporation Ltd. restaurant franchises, located in the Western Cape Province of South Africa. Key success factors, which were necessary to maintain and establish a sustainable franchise that has competitive edge over its competitors, were explored in this research.
- Full Text:
- Date Issued: 2017
The determination of critical success factors that impact on the performance of SMEs in e-commerce
- Authors: Zeelie, Eben Johannes
- Date: 2002
- Subjects: Electronic commerce , Small business -- Management , New business enterprises -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10905 , http://hdl.handle.net/10948/118 , Electronic commerce , Small business -- Management , New business enterprises -- Management
- Description: The research problem addressed in this study is the determination of the critical success factors for SMEs in e-commerce. To achieve the objective, an integrated list of critical success factors, gathered from practitioner- and academic literature, had to be identified. The integrated list was developed through the following sub-processes: · The first consisted of a literature survey of the sources and the identification of critical success factors, which lead to insights into the role of critical success factors in strategic management and the objectivity of the CSF identification process. The second comprised surveying the literature dealing specifically with the unique characteristics of SMEs, to identify factors that are critical to the survival and growth of SMEs. · The third consisted of a survey of the academic and practitioner literature dealing with critical success factors in e-commerce, in order to develop an integrated list of critical success factors for SMEs in ecommerce. The integrated list that emerged from the literature study consisted of the following seventeen critical success factors: 1. Target the right customers 2. Involve all stakeholders 3. Provide access to all customer information 4. User-friendly web design 5. Let customers help themselves 6. Offer online and offline assistance to customer enquiries 7. Deliver personalized service 8. Foster online community 9. Top management support 10. Technical infrastructure 11. Security and control of the e-commerce system 12. Promotion of site 13. Financial planning and control of project 14. Loyalty 15. Development of a business plan 16. Branding of the site 17. Shipping and fulfilment The integrated list was used as the basis for the compilation of a survey questionnaire to identify the eight most critical success factors for SMEs in ecommerce. The survey questionnaire was sent to SMEs that are members of the Port Elizabeth Chamber of Commerce and Industry, have a website and comply with the criteria for SMEs. The empirical study identified the eight most critical success factors for SMEs in e-commerce and indicated strong concurrence with the unique characteristics of SMEs.
- Full Text:
- Date Issued: 2002
- Authors: Zeelie, Eben Johannes
- Date: 2002
- Subjects: Electronic commerce , Small business -- Management , New business enterprises -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10905 , http://hdl.handle.net/10948/118 , Electronic commerce , Small business -- Management , New business enterprises -- Management
- Description: The research problem addressed in this study is the determination of the critical success factors for SMEs in e-commerce. To achieve the objective, an integrated list of critical success factors, gathered from practitioner- and academic literature, had to be identified. The integrated list was developed through the following sub-processes: · The first consisted of a literature survey of the sources and the identification of critical success factors, which lead to insights into the role of critical success factors in strategic management and the objectivity of the CSF identification process. The second comprised surveying the literature dealing specifically with the unique characteristics of SMEs, to identify factors that are critical to the survival and growth of SMEs. · The third consisted of a survey of the academic and practitioner literature dealing with critical success factors in e-commerce, in order to develop an integrated list of critical success factors for SMEs in ecommerce. The integrated list that emerged from the literature study consisted of the following seventeen critical success factors: 1. Target the right customers 2. Involve all stakeholders 3. Provide access to all customer information 4. User-friendly web design 5. Let customers help themselves 6. Offer online and offline assistance to customer enquiries 7. Deliver personalized service 8. Foster online community 9. Top management support 10. Technical infrastructure 11. Security and control of the e-commerce system 12. Promotion of site 13. Financial planning and control of project 14. Loyalty 15. Development of a business plan 16. Branding of the site 17. Shipping and fulfilment The integrated list was used as the basis for the compilation of a survey questionnaire to identify the eight most critical success factors for SMEs in ecommerce. The survey questionnaire was sent to SMEs that are members of the Port Elizabeth Chamber of Commerce and Industry, have a website and comply with the criteria for SMEs. The empirical study identified the eight most critical success factors for SMEs in e-commerce and indicated strong concurrence with the unique characteristics of SMEs.
- Full Text:
- Date Issued: 2002
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