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The development of turnaround strategies for the Calitzdorp Spa Tourism resort

  • Authors: Holtzhausen, Beatrix
  • Date: 2004
  • Subjects: Corporate turnarounds -- Management , Health resorts -- South Africa -- Western Cape , Strategic planning
  • Language: English
  • Type: Thesis , Masters , MBA
  • Identifier: vital:8541 , http://hdl.handle.net/10948/225 , Corporate turnarounds -- Management , Health resorts -- South Africa -- Western Cape , Strategic planning
  • Description: The objective of this study was to develop turnaround strategies for the Calitzdorp Spa Tourism Resort (herein after referred to as Calitzdorp Spa) to stop the performance decline and put it back on the road of recovery again. The development of turnaround strategies are dependent on establishing the cause of the performance decline and to enable management to plan effective and optimal strategies for the tourism resort focused on the recovery response. An analysis of various sources on strategic management models were undertaken to find a theoretical framework for the development of a strategic management model that could be applied to a tourism resort. The following model for the strategic management of a tourism resort was consequently developed and consists of the following main components: • Mission, objectives and stakeholders; • Strategic position; • Strategic choice; and • Strategic implementation. A second model for the Turnaround Process of a tourism resort was proposed to assist management in guiding the resort to recovery, consisting of two main phases, namely: • Turnaround situation; and the • Turnaround response. The research methodology followed included: • a literature survey to define the important concepts of tourism, resorts, strategic management and turnaround strategies; • a questionnaire survey to determine customer satisfaction at the Calitzdorp Spa; • telephone interviews to determine the marketing and positioning strategies of the Calitzdorp Spa; and • a focus group discussion session to determine the current situation at the resort and to plan future management strategies of the Calitzdorp Spa. Specific conclusions were made and specific actions recommended based on the results obtained.
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  • Date Issued: 2004

The doctrine of duress in the law of contract and unjustified enrichment in South Africa

  • Authors: Glover, Graham Brian
  • Date: 2004
  • Subjects: Contracts -- South Africa , Duress (Law) -- South Africa , Remedies (Law) -- South Africa
  • Language: English
  • Type: Thesis , Doctoral , PhD
  • Identifier: vital:3672 , http://hdl.handle.net/10962/d1003187 , Contracts -- South Africa , Duress (Law) -- South Africa , Remedies (Law) -- South Africa
  • Description: This thesis analyses the doctrine of duress and its application in the law of contract and unjustified enrichment in South Africa. Following an initial examination of the historical development of the doctrine from its roots in Roman and Roman-Dutch law, the study focuses on the current legal position in the two areas of law under review, identifies the substantive and formal deficiencies in the current approach, and suggests, using comparative authorities, how the law might be developed. As far as the law of contract is concerned, after exposing the difficulties inherent in the current approach, and placing the doctrine in its proper context in the South African law of contract generally, it is argued that the duress doctrine finds its juridical basis in the principle of good faith. A more modern and coherent test for duress is then proposed: one that concentrates on the question whether an illegitimate threat was made, which induced a contract in that it left the other person no reasonable choice but to succumb to the proposal. Additionally, the need for South African contract law to recognise and deal with cases of economic duress is emphasised. The study then shifts to an examination of the position in situations where non-contractual performances have occurred under duress: cases that are decided in terms of the principles of the law of unjustified enrichment. The current position is reviewed, and it is shown that the approach to duress cases is substantially different to the approach that applies in contract. An attempt is made to reconcile this problem. From a structural perspective, the nature and application of the relevant enrichment action where a non-contractual performance is made under duress (the condictio indebiti) is also investigated, in the light of approaches to enrichment adopted in both Germany and England, in an attempt to make better sense of this enrichment action in the South African context. The study closes with an analysis of the various contractual, delictual and enrichment remedies that are available once a case of duress has been proved.
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  • Date Issued: 2004

The early reception of Hill of Fools

  • Authors: Wright, Laurence
  • Date: 2004
  • Language: English
  • Type: text , article
  • Identifier: vital:7040 , http://hdl.handle.net/10962/d1007379 , http://hdl.handle.net/10520/EJC47864
  • Description: preprint , The early reception of Peteni’s novel is interesting because it illustrates the mind-sets and critical assumptions of those who first mediated the novel to different readerships. The book initially caused little stir either in South Africa or abroad, and it has made its way quietly in later years in no small part due to support from set-work prescription committees, and its translation into other media, radio and television. A one-off novel by an unknown writer is unlikely to gather critical momentum in international discussion, and the book has been more often noticed in academic studies focused on the Xhosa novel, some of which barely register that the work was first written in English. However, today it is certainly among the novels most widely-read by ordinary South Africans, not only those from the Eastern Cape, but for among many throughout the country who encountered it at school.
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  • Date Issued: 2004

The ecology and control of small hive beetles (Aethina tumida Murray)

  • Authors: Ellis, James Douglas
  • Date: 2004
  • Subjects: Bee culture , Bee culture -- United States , Nitidulidae , Beetles -- Ecology , Beetles -- Control
  • Language: English
  • Type: Thesis , Doctoral , PhD
  • Identifier: vital:5917 , http://hdl.handle.net/10962/d1016253
  • Description: The small hive beetle (Aethina tumida Murray) is an endemic scavenger in colonies of honey bee (Apis mellifera L.) subspecies inhabiting sub-Saharan Africa. The beetle only occasionally damages host colonies in its native range and such damage is usually restricted to weakened/diseased colonies or is associated with after absconding events due to behavioral resistance mechanisms of its host. The beetle has recently been introduced into North America and Australia where populations of managed subspecies of European honey bees have proven highly susceptible to beetle depredation. Beetles are able to reproduce in large numbers in European colonies and their larvae weaken colonies by eating honey, pollen, and bee brood. Further, adult and larval defecation is thought to promote the fermentation of honey and large populations of beetles can cause European colonies to abscond, both resulting in additional colony damage. The economic losses attributed to the beetle since its introduction into the United States have been estimated in millions of US dollars. Although beetles feed on foodstuffs found within colonies, experiments in vitro show that they can also complete entire life cycles on fruit. Regardless, they reproduce best on diets of honey, pollen, and bee brood. After feeding, beetle larvae exit the colony and burrow into the ground where they pupate. Neither soil type nor density affects a beetle’s ability to successfully pupate. Instead, successful pupation appears to be closely tied to soil moisture. African subspecies of honey bees employ a complicated scheme of confinement (aggressive behavior toward and guarding of beetles) to limit beetle reproduction in a colony. Despite being confined away from food, adult beetles are able to solicit food and feed from the mouths of their honey bee guards. Remarkably, beetle-naïve European honey bees also confine beetles and this behavior is quantitatively similar to that in African bees. If confinement efforts fail, beetles access the combs where they feed and reproduce. Two modes of beetle oviposition in sealed bee brood have been identified. In the first mode, beetles bite holes in the cappings of cells and oviposit on the pupa contained within. In the second mode, beetles enter empty cells, bite a hole in the wall of the cell, and oviposit on the brood in the adjacent cell. Despite this, African bees detect and remove all of the infected brood (hygienic behavior). Similarly, European bees can detect and remove brood that has been oviposited on by beetles. Enhancing the removal rate of infected brood in European colonies through selective breeding may achieve genetic control of beetles. Additional avenues of control were tested for efficacy against beetles. Reducing colony entrances slowed beetle ingress but the efficacy of this method probably depends on other factors. Further, the mortality of beetle pupae was higher when contacting species of the fungus Aspergillus than when not, making biological control an option. Regardless, no control tested to date proved efficacious at the level needed by beekeepers so an integrated approach to controlling beetles remains preferred. The amalgamation of the data presented in this dissertation contributed to a discussion on the beetle’s ecological niche, ability to impact honey bee colonies in ways never considered, and the ability to predict the beetle’s spread and impact globally.
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  • Date Issued: 2004

The effect of a water-based programme on the motor proficiency of children with developmental coordination disorder (DCD)

  • Authors: Joubert, Christine
  • Date: 2004
  • Subjects: Hydrotherapy for children -- South Africa , Motor ability in children -- South Africa -- Testing , Children with disabilities -- South Africa
  • Language: English
  • Type: Thesis , Masters , MA
  • Identifier: vital:11032 , http://hdl.handle.net/10948/397 , Hydrotherapy for children -- South Africa , Motor ability in children -- South Africa -- Testing , Children with disabilities -- South Africa
  • Description: This study determined the effect of a water-based programme on the motor proficiency of children with Development Coordination Disorder (DCD). The water-based programme promoted an alternative environment for DCD children, involving all dimensions of movement. Thirty-one (31) children from Port Elizabeth participated, with an experimental group (n=15) following the eight-week water-based programme, while a control group (n=16) carried on with daily activities. Motor proficiency was measured during three tests, utilizing the Bruininks-Oseretsky Test of Motor Proficiency (BOTMP). Results indicated positive effects of the intervention on all the variables of the BOTMP (p < 0.05). Confirming this, three variables obtained practical significance with Cohen’s d > 0.8, and one with 0.2 < d < 0.8. At the end of the three-month duration of the study, the experimental group indicated better performances at the end of the study than at the start, thereby confirming the positive and lasting effect of the water-based intervention programme. Therefore, the use of a water-based programme in improving motor proficiency is supported. However, implementation of the programme over a longer period is recommended.
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  • Date Issued: 2004

The effect of commercialisation, privatisation and liberalisation on universal access in South Africa

  • Authors: Gardner, Sean Patrick Newell
  • Date: 2004
  • Subjects: Telkom (Firm : South Africa) , Telecommunication , Telecommunication -- South Africa , Privatization -- South Africa , Trade regulation -- South Africa
  • Language: English
  • Type: Thesis , Masters , MA
  • Identifier: vital:3431 , http://hdl.handle.net/10962/d1002885 , Telkom (Firm : South Africa) , Telecommunication , Telecommunication -- South Africa , Privatization -- South Africa , Trade regulation -- South Africa
  • Description: From the 1990s onwards, significant developments have occurred in the international telecommunications sector that have affected the South African telecommunications industry and peoples’ access to the network. Rapid developments in Information and Communication Technologies and the reorganisation of telecommunications operators through commercialisation, privatisation and the effects of market liberalisation have resulted in monopoly operators moving away from their public service mandates. Globalisation and adherence to World Trade Organisation rules are causing operators to rebalance their tariffs closer to cost. Long-distance rates are decreasing while the cost of local calls is increasing. High-end users of telecommunications services are benefiting while low-end, largely residential users are being priced off the network. The end result is a negative effect on universal access to telecommunications services. This study examines the extent to which commercialisation, privatisation and liberalization are affecting the provision of telecommunications services and the government’s goal of achieving universal access in South Africa. Qualitative research methods were utilised to establish that the state owned operator, Telkom, has transformed itself from a public service operator to one that is fully commercialised and prepared for an Initial Public Offering and competition. Telkom no longer attempts to ensure that its tariffs are affordable for all people. However, positive developments presented themselves in the form of an increasingly competent regulator, a reorganised and dedicated Universal Service Agency, and the popularity of cellular telephony. The primary discovery of this study is that the liberalisation of the South African telecommunications sector cannot be assumed to have a negative effect on the provision of service. This study finds that liberalisation will most likely benefit the country through the role out of new infrastructure, the provision of new services and ultimately the reduction of those services themselves. In order for universal access to be achieved in this country the study recommends that the resources of the Independent Communications Authority of South Africa be enhanced to enable the regulator oversee the industry effectively. Secondly, the Universal Service Agency must provide clear definitions of universal access and universal service as well as manage the Universal Service Fund with greater efficiency. Lastly, the two bodies mentioned above must ensure that services are affordable for all people of this country.
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  • Date Issued: 2004

The effect of diet type and feeding rate on growth, morphological development and behaviour of larval and juvenile goldfish Carassius auratus (L.)

  • Authors: Paulet, Timothy Guy
  • Date: 2004
  • Subjects: Goldfish -- Growth , Goldfish -- Nutrition , Goldfish -- Development , Goldfish -- Larvae
  • Language: English
  • Type: Thesis , Masters , MSc
  • Identifier: vital:5271 , http://hdl.handle.net/10962/d1005115 , Goldfish -- Growth , Goldfish -- Nutrition , Goldfish -- Development , Goldfish -- Larvae
  • Description: Intensive grow-out of goldfish, Carassius auratus (L.), larvae and juveniles in closed recirculating systems requires the control of environmental conditions and feeding. This study investigated the effect of different diets, environmental condition and feeding level on growth, development and survival of goldfish larvae and juveniles. Prey preference for Artemia nauplii or decapsulated Artemia cysts as well as agonistic behaviour was recorded. The micrometer device used to measure mouth-gape was shown to produce accurate measurements which could be used to estimate the maximal particle size that can be ingested by goldfish larvae of a particular age. Goldfish completed metamorphosis earlier with an increased feeding level of Artemia cysts and by making the cysts more accessible to the fish using up-welling water movement. Morphometric plasticity in goldfish larvae was exhibited within two weeks of growth and it may be possible to induce changes in morphology by manipulating diet and rearing environment. Fish that fed on moving prey items had a significantly larger mouth-gape than those that browsed cysts from the tank bottom or dry food items. The development of mouth-gape was not affected by the feeding level of cysts. Condition factor increased with an increase in the number of cysts fed per fish per day. Goldfish larvae and juveniles grew faster and had a higher survival when fed on decapsulated Artemia cysts than on instar I Artemia nauplii or a mixed live/dry diet of Artemia nauplii and dry food. Feeding at least 155 cysts per fish per day, in tanks with upwelling water movement, gave the best growth and survival and the smallest size variation. In addition, cysts remained available to the fish for longer periods, and were easier to prepare and feed. Goldfish larvae preferred decapsulated Artemia cysts to nauplii and rejected fewer prey items as they grew older. The frequency of agonistic behaviour increased as fish grew but no cannibalism was recorded for cyst-fed fish. This study showed that decapsulated Artemia cysts are a good alternative to Artemia nauplii as a diet for larval goldfish. Good growth and high survival was achieved for cyst-fed goldfish larvae and juveniles at 23 ± 1.5°C and at an initial stocking density of 12 fish per litre. This research also contributes to an understanding of feeding behaviour and attempts to minimise under- or over-feeding of Artemia cysts in order to reduce grow-out costs due to the high value of the feed type.
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  • Date Issued: 2004

The effect of ozone on the production of broiler

  • Authors: Amwele, Hilma Rantilla
  • Date: 2004
  • Subjects: Broilers (Chickens) , Ozone
  • Language: English
  • Type: Thesis , Masters , MTech
  • Identifier: vital:10585 , http://hdl.handle.net/10948/226 , Broilers (Chickens) , Ozone
  • Description: The aim of the study was to evaluate the effect of ozone (O3) on mature body weight (MBW), feed conversion rate (FCR), mortality rate (MR) and ammonia (NH3) production of broiler chickens (referred to as “broilers” in this thesis) under controlled conditions. Ozone was used for the purifying of air and water in order to eliminate harmful microorganisms. Two trials were conducted over a twelve week production period. In experiment 1, day old broiler chicks were randomly allocated to a control (n=130) and treatment (n=130) group. The treatment groups were exposed to ozone continuously for the entire period of the trial. Both air and water were ozonated on a 24 hours daily basis, while the control group was reared under normal commercial conditions. In experiment 2: day old broiler chicks were randomly allocated to a control (n=123) and a treatment (n=123) group. The treatment group was exposed to ozone for 3 hours per day for the entire period of the trial. Both air and water were ozonated, where the air was treated for 3 hours/day and the water for 1 hour/day during the entire production period. The control group was reared under normal commercial conditions. The results indicate that broilers exposed to continuous O3 (0.1 ppm) conditions had significantly higher (P< 0.001) mortality rates than the control group. The treatment group had a mortality rate of 55.38% compared to the 5.38% for the control group. No significant difference (P= 0. 2468) for MBW was found between the broilers that were reared in the O3 environment compared to the control iii group. Although the control group were on average 200g heavier at the end of the trial. No significant difference (p = 0. 6143) was recorded in FCR between the O3 and control groups. However the FCR of the broilers treated with O3 was lower by 100g than that of the control group. The O3 significantly (P< 0. 0001) reduced the NH3 in the treatment group. When the trial was repeated with limited exposure to an O3 environment there was no significant difference in MBW (P = 0. 0979), FCR (P = 0. 8913) and MR (P = 0. 1108) between the treatment and control groups. However, ammonia levels were lower in the treatment group compared to the control group. When the data was further analyzed comparing the two trials, the results indicated that there was no significant difference (P = 0. 4112) in the MBW for the broilers reared under normal conditions (control group) from experiment 1 and experiment 2, while a significant difference (P = 0. 0002) was recorded between the broilers reared under continuous O3 and regulated O3 conditions from experiment 1 and experiment 2 respectively. When the FCR data was analyzed using the Gompertz equation a significant difference (P = 0.0403) in the FCR of broilers reared in the control group between experiment 1 and experiment 2 was recorded (Table 8). No significant difference (P = 0.3226) in the FCR of broilers raised under O3 conditions of continuous and regulated O3 production were reported between experiment 1 and experiment 2. A highly significant difference (P = 0. 0001) in the MR of broilers reared under ozone conditions was recorded between experiment 1 and experiment 2. In experiment 1, the MR was 55.38% while in experiment 2 the MR was only 8.78%. A significant difference (P = 0.0355) was also recorded in the MR of broilers that iv were raised in the control groups between experiment 1 and experiment 2. The MR for broilers in the control group was 5.38% in experiment 1 and for experiment 2 it was 9.74%. The mortality rate of broilers raised in the control groups conditions increased by approximately 4% points or 81% between experiment 1 and experiment 2. The level (0.1 ppm) of ozone production had a limited effect on the MBW and FCR of broilers, however it is evident that ozone is toxic to broilers when they are exposed to a continuous ozonated environment. Ozone was however effective in controlling ammonia levels.
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  • Date Issued: 2004

The effects of selected proline-based cyclic dipeptides on growth and induction of apoptosis in cancer cells

  • Authors: Brauns, Seth Clint Aron
  • Date: 2004
  • Subjects: Cyclic peptides , Antineoplastic agents -- Testing , Apoptosis
  • Language: English
  • Type: Thesis , Doctoral , PhD
  • Identifier: vital:11088 , http://hdl.handle.net/10948/396 , Cyclic peptides , Antineoplastic agents -- Testing , Apoptosis
  • Description: An increasing number of cyclic dipeptides (CDPs) have been shown to exhibit important biological activity including antifungal, antibacterial, anticonvulsant and immunomodulatory activity. Furthermore, some CDP derivatives have been shown to exhibit antitumour activity in vitro and in vivo. Several proline-based CDPs that exhibit biological activity have been detected in various processed foods and beverages. In the present study, the potential of seven proline-based CDPs to inhibit cancer cell growth was investigated in HT-29 (colon), HeLa (cervical), MCF-7 (breast) and WHCO3 (oesophageal) cancer cell lines. The CDPs used in this study were cyclo(Phe-Pro), cyclo(Tyr-Pro), cyclo(Gly-Pro), cyclo(Pro- Pro), cyclo(His-Pro), cyclo(Leu-Pro) and cyclo(Thr-Pro). The sulforhodamine B (SRB) cell growth assay was used in an initial screening phase to investigate the effects of the CDPs in HT-29, HeLa and MCF-7 cells. After exposing the cells to 10mM of the respective CDPs for 48 hours, the SRB assay results showed that only cyclo(Phe-Pro) exhibited more than 50% growth inhibition (p<0.01) in the three cell lines. The other CDPs showed comparatively marginal growth-inhibitory effects, except for cyclo(Tyr-Pro), which exhibited a pronounced effect in MCF-7 cells compared to HT-29 and HeLa cells. The MTT assay was used to confirm the SRB assay results for cyclo(Phe-Pro) and cyclo(Tyr-Pro), extending the investigation to the use of the fourth cell line WHCO3 and using a longer exposure time of 72 hours. The MTT assay demonstrated a dosedependent (0.008-10 mM) growth inhibition by cyclo(Phe-Pro) with an IC50 value of 4.04 ± 1.15 mM for HT-29 cells. Cyclo(Phe-Pro) was subsequently used to investigate whether the growth-inhibitory effects of this CDP were related to the induction of apoptosis in HT-29 cells. Hoechst 33342 staining showed that 5mM cyclo(Phe-Pro) induced characteristic chromatin condensation and nuclear fragmentation in 18.3 ± 2.8% (p<0.01) of HT-29 cells after 72 hours. Furthermore, annexin V binding revealed that HT-29 cells treated with 5 mM cyclo(Phe-Pro) displayed phosphatidylserine externalization after 48 hours. In addition, it was shown that 10 mM cyclo(Phe-Pro) induced poly(ADP-ribose)polymerase PARP cleavage, one of the hallmark events of apoptosis. The use of the broad-range caspase inhibitor Z-VAD-FMK, showed that this PARP cleavage was caspase-dependent, which in turn was confirmed by demonstrating an increase in caspase-3 activity (p<0.01) in cyclo(Phe- Pro)-treated HT-29 cells. In conclusion, these findings demonstrate that cyclo(Phe-Pro) inhibited the growth of HT- 29, MCF-7, HeLa and WHCO3 cells, and induced apoptosis in HT-29 colon cancer cells, suggesting the potential antitumour activity of cyclo(Phe-Pro)-related CDPs.
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  • Date Issued: 2004

The enzymology of enhanced hydrolysis within the biosulphidogenic recycling sludge bed reactor (RSBR)

  • Authors: Enongene, Godlove Nkwelle
  • Date: 2004
  • Subjects: Hydrolysis , Sewage sludge , Sewage -- Purification -- Anaerobic treatment , Water -- Purification -- Biological treatment
  • Language: English
  • Type: Thesis , Doctoral , PhD
  • Identifier: vital:4132 , http://hdl.handle.net/10962/d1015744
  • Description: The hydrolysis of complex organic heteropolymers contained in municipal wastewater to simpler monomers by extracellular hydrolytic enzymes is generally considered the rate-limiting step of the biodegradation process. Previous studies of the Recycling Sludge Bed Reactor (RSBR) revealed that the hydrolysis of complex particulate organics, such as those contained in primary sludge (PS), was enhanced under anaerobic biosulphidogenic conditions. Although the mechanism was not fully understood, it appeared to involve the interaction of sulfide and sludge flocs. The current study was conducted using a 3500 ml laboratory-scale RSBR fed sieved PS at a loading rate of 0.5 kg COD/m³.day and an initial chemical oxygen demand (COD) to sulfate ratio (COD:SO₄) of 1:1. There was no significant accumulation of undigested sludge in the reactor over the 60-day experimental period and the quantity of SO₄ reduced indicated that the yield of soluble products from PS was at least as high as those reported previously for this system (> 50%). In the current study, the specific activities of a range of extracellular hydrolytic enzymes (L-alanine aminopeptidase, L-leucine aminopeptidase, arylsulphatase, α-glucosidase, β- glucosidase, protease and lipase) were monitored in a sulfide gradient within a biosulphidogenic RSBR. Data obtained indicated that the specific enzymatic activities increased with the depth of the RSBR and also correlated with a number of the physicochemical parameters including sulfide, alkalinity and sulfate. The activities of α- glucosidase and β-glucosidase were higher than that of the other enzymes studied. Lipase activity was relatively low and studies conducted on the enzyme-enzyme interaction using specific enzyme inhibitors indicated that lipases were probably being digested by the proteases. Further studies to determine the impact of sulfide on the enzymes, showed an increase in the enzyme activity with increasing sulfide concentration. Possible direct affects were investigated by looking for changes in the Michaelis constant (Km) and the maximal velocity (Vmax) of the crude enzymes with varying sulfide concentrations (250, 400 and 500 mg/l) using natural and synthetic substrates. The results showed no significant difference in both the Km and the Vmax for any of the hydrolytic enzymes except for the protease. The latter showed a statistically significant increase in the Km with increasing sulfide concentration. Although this indicated a direct interaction, this difference was not large enough to be of biochemical significance and was consequently not solely responsible for the enhanced hydrolysis observed in the RSBR. Investigation into the floc characteristics indicated that the biosulphidogenic RSBR flocs were generally small in size and became more dendritic with the depth of the RSBR. Based on the above data, the previously proposed descriptive models of enhanced hydrolysis of particulate organic matter in a biosulphidogenic RSBR has been revised. It is thought that the effect of sulfide on the hydrolysis step is primarily indirect and that the reduction in floc size and alteration of the floc shape to a more dendritic form is central to the success of the process.
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  • Date Issued: 2004

The enzymology of sludge solubilisation under biosulphidogenic conditions : isolation, characterisation and partial purification of endoglucanases

  • Authors: Oyekola, Oluwaseun Oyekanmi
  • Date: 2004
  • Subjects: Sewage -- Purification -- Anaerobic treatment , Anaerobic bacteria , Sewage sludge , Hydrolysis
  • Language: English
  • Type: Thesis , Masters , MSc
  • Identifier: vital:3921 , http://hdl.handle.net/10962/d1003980 , Sewage -- Purification -- Anaerobic treatment , Anaerobic bacteria , Sewage sludge , Hydrolysis
  • Description: Endoglucanases play an important function in cellulose hydrolysis and catalyse the initial attack on the polymer by randomly hydrolysing the β-1,4 glucosidic bonds within the amorphous regions of cellulose chains. Cellulolytic bacteria have been isolated and characterised from the sewage sludge and the activation of several hydrolytic enzymes under biosulphidogenic conditions of sewage hydrolysis has been reported. The aims of this study were to: identify, induce production, locate and isolate, characterise (physicochemical and kinetic) and purify endoglucanases from anaerobic biosulphidogenic sludge. The endoglucanase activities were shown to be associated with the pellet particulate matter and exhibited a pH optimum of 6 and temperature optimum of 50 °C. The enzymes were thermally more stable when immobilised to the floc matrix of the sludge than when they were released into the aqueous solution via sonication. For both immobilised and released enzymes, sulphate was slightly inhibitory; activity was reduced to 84 % and 77.5 % of the initial activity at sulphate concentrations between 200 and 1000 mg/l, respectively. Sulphite was stimulatory to the immobilised enzymes between 200 and 1000 mg/l. Sulphide stimulated the activities of the immobilised endoglucanases, but inhibited activities of the soluble enzymes above 200 mg/l. The enzyme fraction did not hydrolyse avicel (a crystalline substrate), indicating the absence of any exocellulase activity. For CMC (carboxymethylcellulose) and HEC (hydroxylethylcellulose) the enzyme had K_m,app_ values of 4 and 5.1 mg/ml respectively and V_max,app_ values of 0.297 and 0.185 μmol/min/ml respectively. Divalent ions (Cu²⁺, Ni²⁺ and Zn²⁺) proved to be inhibitory while Fe²⁺, Mg²⁺ and Ca²⁺ stimulated the enzyme at concentrations between 200 and 1000 mg/l. All the volatile fatty acids studied (acetic acid, butyric acid, propionic acid and valeric acid) inhibited the enzymes, with acetic acid eliciting the highest degree of inhibition. Sonication released ~74.9 % of the total enzyme activities into solution and this was partially purified by PEG 20 000 concentration followed by DEAE-Cellulose ion exchange chromatography, which resulted in an appreciable purity as measured by the purification factor, 25.4 fold.
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  • Date Issued: 2004

The execution of the financial management function in small to medium-sized building contractors as a means of promoting business sustainability

  • Authors: Bekker, Jakobus Petrus
  • Date: 2004
  • Subjects: Contractors' operation -- Finance , Construction industry -- Finance
  • Language: English
  • Type: Thesis , Masters , MSc
  • Identifier: vital:11004 , http://hdl.handle.net/10948/336 , Contractors' operation -- Finance , Construction industry -- Finance
  • Description: The objective of this study was to investigate the extent to which small to medium-sized building contractors beneficially utilise the financial management function in their enterprises to improve and ensure business sustainability. Financial management focuses on the principles of decision-making, which requires action, without perfect knowledge of the outcome. To effectively execute the financial function, using the primary inputs in decision-making, financial management requires the ability to: understand and interpret financial statements and reports; make reasoned and objective decisions in controlling the operations of the enterprise; have a thorough knowledge of the internal functioning of the enterprise; and have a thorough knowledge of current and expected future economic conditions in the external environment. To do this, requires an effectively applied financial management function in the enterprises, which includes the utilisation of the financial management criteria to ensure business sustainability. However, without an appreciation of what financial management is, how important financial management is, and how financial management must be applied in the enterprise, small to medium-sized building contractors will find it difficult to effectively perform the financial management function and its different activities. It was therefore important to determine how well owners and construction managers of the average small to medium-sized building contractor deal with and utilise the financial management function in their enterprises. Consequently, a survey was carried out amongst small to medium-sized building contractors in the Nelson Mandela Metropolitan Municipal (NMMM) area, which revealed information that was used to come to certain conclusions: Firstly, it can be concluded that the financial management function is generally exercised superficially. This is supported by the responses of small to medium-sized building contractors, which implied that more than half the contractors do not fully perform financial management tasks. Secondly, it was concluded that the financial management criteria generally do not play a role in the business sustainability considerations of small to medium-sized building contractors. This is supported by the results, which imply that more than half the contractors do not fully utilise the financial management criteria.
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  • Date Issued: 2004

The experiences and needs of HIV/AIDS counsellors at Settlers Hospital, Grahamstown

  • Authors: Nulty, Maria
  • Date: 2004
  • Subjects: AIDS (Disease) -- Patients -- Counseling of -- South Africa -- Eastern Cape HIV-positive persons -- Counseling of -- South Africa -- Eastern Cape Counselors -- South Africa -- Eastern Cape Counselors -- Supervision of -- South Africa -- Eastern Cape Counselors -- Training of -- South Africa -- Eastern Cape
  • Language: English
  • Type: Thesis , Masters , MA
  • Identifier: vital:3032 , http://hdl.handle.net/10962/d1002541
  • Description: Cognisant of the fact that counselling has become an essential aspect of dealing with HIV/AIDS in South Africa, the researcher aimed to explore the stressors experienced by HIV/AIDS counsellors. It was envisioned that the results obtained would both help to improve the counselling services provided at Settlers Hospital, and assist other organisations to do so. The research focused on how the participants dealt with the dual roles of non-directive listening and the more prescriptive advice-giving, the stressors they experienced and the support structures they had, or needed, to assist them in being more effective HIV/AIDS counsellors. The sample consisted of four HIV/AIDS counsellors working at Settlers Hospital, Grahamstown. The co-ordinator of HIV/AIDS at the hospital was interviewed for collateral information. A qualitative, multiple case study was undertaken. In-depth, semi-structured interviews were used to collect the data which were recorded and transcribed and then constructed into coherently organised personal narratives of each participant’s experiences. A composite description of all the results was arrived at through the use of a reading guide which reduced the data into a thematic content analysis. The analysed data served to present an understanding of the counsellors’ experiences and to enable recommendations to be made which could assist them in pursuing their work more effectively. The findings of this study indicate that HIV/AIDS counselling is an emotionally stressful occupation. Contributory factors include the twofold role of promoting prevention and serving as empathic listeners. Other stressors derive from issues of confidentiality and stigma concerning HIV/AIDS, counsellors’ identification with clients’ experiences and the demographics of HIV/AIDS in South Africa. Situational stressors which arise from working as both nurses and counsellors in a public health institution were also identified. Recommendations are made to alleviate the counsellors’ stress in the form of facilitated emotional support groups, professional supervision, managerial support to improve the working environment, and ongoing in-service training.
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  • Date Issued: 2004

The feeding biology and potential impact of introduced giraffe (Giraffa camelopardalis) in the Eastern Cape Province, South Africa

  • Authors: Parker, Daniel Matthew
  • Date: 2004
  • Subjects: Giraffe -- South Africa -- Eastern Cape , Animal-plant relationships -- South Africa -- Eastern Cape , Giraffe -- Food -- South Africa -- Eastern Cape
  • Language: English
  • Type: Thesis , Masters , MSc
  • Identifier: vital:5694 , http://hdl.handle.net/10962/d1005380
  • Description: Giraffe (Giraffa camelopardalis) are extralimital (non-native) to the Eastern Cape Province, South Africa yet they have and continue to be introduced to the region. Financial gain has arguably been the driving force behind these introductions as foreign tourists associate giraffe with Africa and the African wildlife experience. This raises a number of ethical, ecological and philosophical questions especially when it is considered that the impact of these browsers on the indigenous vegetation has remained largely unquantified. In this study I assessed the diet and potential impact of three populations of giraffe in the Eastern Cape Province between January 2002 and October 2003. The diet was assessed by both direct observations and faecal analysis. There was no significant difference (P > 0.05) between the results of the two methods of analysis, although direct observations appeared to be a superior method for assessing the diet of giraffe. The diet of giraffe in the Eastern Cape Province was similar to that within their native range with a deciduous species from the genus Acacia (Acacia karroo) being the most important component of the diet. However, giraffe in the Eastern Cape Province consumed more evergreen plant species than those within their native range. The relative lack of deciduous species in the Eastern Cape Province provides a likely explanation for such a result. Seasonal variation in the consumption of the most important species in the diet was evident and this was attributed to the deciduous nature of A. karroo and the seasonal growth of new shoots which were more palatable. The vegetation of the areas most commonly utilised by giraffe at each site was sampled using the point-centred-quarter method and the results related to the frequency of each species in the diet to calculate preference indices. Giraffe preference was strongest for A. karroo and this was attributed to the highly favourable chemical composition of the species. The browse utilisation of giraffe at each site was determined using the twig-length method and intake rates for the three most important species in the diet calculated using a pre-existing regression equation. Male giraffe fed at a higher rate than females. This was probably due to males adopting a “time-minimising” strategy to their feeding in order to allow more time for reproductive pursuits. Giraffe browse utilisation was highest where giraffe density was highest. However, several species were more heavily browsed than others even when giraffe density was low, suggesting that giraffe are capable of negatively affecting the indigenous flora of the province. I conclude that giraffe numbers should be reduced relative to property size in the Eastern Cape Province and that research into the impact of not only giraffe but the combined effects of giraffe and other extralimital herbivores on the indigenous flora and fauna be continued.
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  • Date Issued: 2004

The fuelwood crisis in southern Africa: Relating fuelwood use to livelihoods in a rural village

  • Authors: Dovie, Delali B K , Witkowski, Ed T F , Shackleton, Charlie M
  • Date: 2004
  • Subjects: To be catalogued
  • Language: English
  • Type: text , article
  • Identifier: http://hdl.handle.net/10962/181402 , vital:43730 , xlink:href="https://doi.org/10.1023/B:GEJO.0000033597.34013.9f"
  • Description: The aim of the paper is to examine wood as a source of fuel energy in rural South Africa and factors influencing its usage. The analysis is based on household profiles and characteristics (e.g., gender, caste, population and income) in a livelihood framework. Fuelwood consumption was estimated to be 692 kg/capita, and 4343 kg/user household per annum, valued at $311 per household. Consumption was modelled in relation to informal and formal cash incomes, and population of children, female and male adults. However, only the population of female adults could significantly influence consumption of fuelwood. This implied that where there were more women in a household, consumption was likely to be high. This might be due to the majority of women doing the cooking and heating in the household. Any change in the value of cash income of households had no significant impacts on fuelwood consumed. Cash incomes might therefore not be strong determinants of the types of energy used by rural households. The average quantity of wood consumed for fuel energy in summer was not significantly different from consumption in winter. Some households perpetually used more wood than others. The study further showed that harvesting of wood for fuel energy is not opportunistic, but requires reallocation of time for other livelihood activities in times of shortage. The fuelwood crisis is not simple and not only about shortage of fuelwood and/or population growth but linked to household profiles and other livelihood strategies and subsequently vulnerability of households. These would require thorough investigation and understanding in relation to precise demand and supply data for fuelwood before the fuelwood problem can be sufficiently managed.
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  • Date Issued: 2004

The general election in Lesotho, May 2002: adapting to MMP

  • Authors: Fox, Roddy C , Southall, Roger J
  • Date: 2004
  • Language: English
  • Type: Article
  • Identifier: vital:6680 , http://hdl.handle.net/10962/d1006673
  • Description: Voters in the small southern African kingdom of Lesotho went to the polls on 25 May 2002, in the third general election since the country returned to democracy following a long period of civilian dictatorship (1970–1986) and military rule (1986–1993). Voting in all Lesotho’s general elections has usually gone smoothly, yet in every case prior to 2002 the results have been challenged, with varying severity, by the losing parties (Weisfelder, 1999). This occurred most notably in 1970, when the ruling Basotho National Party (BNP) lost the election but overrode the result, and subsequently in 1998, when the BNP—then in opposition—was at the core of an alliance of electoral losers; in the months that followed, and with the quiet support of the security forces, the capital was so paralysed that the government called for external assistance to restore order. The result was military intervention by South Africa and Botswana (who acted on behalf of the Southern African Development Community, SADC), the restoration of power to the Lesotho Congress for Democracy (LCD), and an extended period when, backed by South African muscle, long overdue reforms of the military and police were implemented. These reforms were matched by negotiations between the parties about adopting a new electoral system. The outcome moved Lesotho away from the first-past-the-post system inherited from Britain at independence (which in 1993 and 1998 had resulted in highly imbalanced results favouring the winning party) towards a Mixed Member Proportional (MMP) system. Lesotho became the first country in Africa to adopt MMP at a time when discussion of electoral system change was becoming widespread throughout the continent. The issue in Lesotho in 2002 was not merely whether MMP would provide greater electoral legitimacy and political stability; subsequent events have provided a resounding ‘Yes’ (Elklit, 2002 and Southall, 2003). But there were questions about the practicality of the new system and whether voters would understand it. Was it possible to explain a new voting system to an electorate in one of Africa’s poorest countries? The main focus of this Note is to demonstrate that voters can adapt to electoral system change. Thus, it throws doubt on arguments that electoral reforms in Africa should be avoided due to a lack of sophistication among poor and largely uneducated voters. Electors in Lesotho appeared to have no great difficulty in understanding the broad principles of the new electoral system, even if the detailed mechanics of ‘mixed’ voting systems may have been beyond them.
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  • Date Issued: 2004

The geology of the Proterozoic Haveri Au-Cu deposit, Southern Finland

  • Authors: Strauss, Toby Anthony Lavery
  • Date: 2004
  • Subjects: Geology, Stratigraphic -- Precambrian , Geology, Stratigraphic -- Proterozoic , Ore deposits -- Finland , Geology -- Finland
  • Language: English
  • Type: Thesis , Doctoral , PhD
  • Identifier: vital:5081 , http://hdl.handle.net/10962/d1015978
  • Description: The Haveri Au-Cu deposit is located in southern Finland about 175 km north of Helsinki. It occurs on the northern edge of the continental island arc-type, volcano-sedimentary Tampere Schist Belt (TSB) within the Palaeoproterozoic Svecofennian Domain (2.0 – 1.75 Ga) of the Fennoscandian Shield. The 1.99 Ga Haveri Formation forms the base of the supracrustal stratigraphy consisting of metavolcanic pillow lavas and breccias passing upwards into intercalated metatuffs and metatuffites. There is a continuous gradation upwards from the predominantly volcaniclastic Haveri Formation into the overlying epiclastic meta-greywackes of the Osara Formation. The Haveri deposit is hosted in this contact zone. This supracrustal sequence has been intruded concordantly by quartz-feldspar porphyries. Approximately 1.89 Ga ago, high crustal heat flow led to the generation and emplacement of voluminous synkinematic, I-type, magnetite-series granitoids of the Central Finland Granitoid Complex (CFGC), resulting in coeval high-T/low-P metamorphism (hornfelsic textures), and D₁ deformation. During the crystallisation and cooling of the granitoids, a magmatic-dominated hydrothermal system caused extensive hydrothermal alteration and Cu-Au mineralisation through the late-D₁ to early-D₂ deformation. Initially, a pre-ore Na-Ca alteration phase caused albitisation of the host rock. This was closely followed by strong Ca-Fe alteration, responsible for widespread amphibolitisation and quartz veining and associated with abundant pyrrhotite, magnetite, chalcopyrite and gold mineralisation. More localised calcic-skarn alteration is also present as zoned garnetpyroxene- epidote skarn assemblages with associated pyrrhotite and minor sphalerite, centred on quartzcalcite± scapolite veinlets. Post-ore alteration includes an evolution to more K-rich alteration (biotitisation). Late D₂-retrograde chlorite began to replace the earlier high-T assemblage. Late emanations (post-D₂ and pre-D₃) from the cooling granitoids, under lower temperatures and oxidising conditions, are represented by carbonate-barite veins and epidote veinlets. Later, narrow dolerite dykes were emplaced followed by a weak D₃ deformation, resulting in shearing and structural reactivation along the carbonate-barite bands. This phase was accompanied by pyrite deposition. Both sulphides and oxides are common at Haveri, with ore types varying from massive sulphide and/or magnetite, to networks of veinlets and disseminations of oxides and/or sulphides. Cataclastites, consisting of deformed, brecciated bands of sulphide, with rounded and angular clasts of quartz vein material and altered host-rock are an economically important ore type. Ore minerals are principally pyrrhotite, magnetite and chalcopyrite with lesser amounts of pyrite, molybdenite and sphalerite. There is a general progression from early magnetite, through pyrrhotite to pyrite indicating increasing sulphidation with time. Gold is typically found as free gold within quartz veins and within intense zones of amphibolitisation. Considerable gold is also found in the cataclastite ore type either as invisible gold within the sulphides and/or as free gold within the breccia fragments. The unaltered amphibolites of the Haveri Formation can be classified as medium-K basalts of the tholeiitic trend. Trace and REE support an interpretation of formation in a back-arc basin setting. The unaltered porphyritic rocks are calc-alkaline dacites, and are interpreted, along with the granitoids as having an arc-type origin. This is consistent with the evolution from an initial back-arc basin, through a period of passive margin and/or fore-arc deposition represented by the Osara Formation greywackes and the basal stratigraphy of the TSB, prior to the onset of arc-related volcanic activity characteristic of the TSB and the Svecofennian proper. Using a combination of petrogenetic grids, mineral compositions (garnet-biotite and hornblendeplagioclase thermometers) and oxygen isotope thermometry, peak metamorphism can be constrained to a maximum of approximately 600 °C and 1.5 kbars pressure. Furthermore, the petrogenetic grids indicate that the REDOX conditions can be constrained at 600°C to log f(O₂) values of approximately - 21.0 to -26.0 and -14.5 to -17.5 for the metasedimentary rocks and mafic metavolcanic rocks respectively, thus indicating the presence of a significant REDOX boundary. Amphibole compositions from the Ca-Fe alteration phase (amphibolitisation) indicate iron enrichment with increasing alteration corresponding to higher temperatures of formation. Oxygen isotope studies combined with limited fluid inclusion studies indicate that the Ca-Fe alteration and associated quartz veins formed at high temperatures (530 – 610°C) from low CO₂, low- to moderately saline (<10 eq. wt% NaCl), magmatic-dominated fluids. Fluid inclusion decrepitation textures in the quartz veins suggest isobaric decompression. This is compatible with formation in high-T/low-P environments such as contact aureoles and island arcs. The calcic-skarn assemblage, combined with phase equilibria and sphalerite geothermometry, are indicative of formation at high temperatures (500 – 600 °C) from fluids with higher CO₂ contents and more saline compositions than those responsible for the Fe-Ca alteration. Limited fluid inclusion studies have identified hypersaline inclusions in secondary inclusion trails within quartz. The presence of calcite and scapolite also support formation from CO₂-rich saline fluids. It is suggested that the calcic-skarn alteration and the amphibolitisation evolved from the same fluids, and that P-T changes led to fluid unmixing resulting in two fluid types responsible for the observed alteration variations. Chlorite geothermometry on retrograde chlorite indicates temperatures of 309 – 368 °C. As chlorite represents the latest hydrothermal event, this can be taken as a lower temperature limit for hydrothermal alteration and mineralisation at Haveri.The gold mineralisation at Haveri is related primarily to the Ca-Fe alteration. Under such P-T-X conditions gold was transported as chloride complexes. Ore was localised by a combination of structural controls (shears and folds) and REDOX reactions along the boundary between the oxidised metavolcanics and the reduced metasediments. In addition, fluid unmixing caused an increase in pH, and thus further augmented the precipitation of Cu and Au. During the late D₂-event, temperatures fell below 400 °C, and fluids may have remobilised Au and Cu as bisulphide complexes into the shearcontrolled cataclastites and massive sulphides. The Haveri deposit has many similarities with ore deposit models that include orogenic lode-gold deposits, certain Au-skarn deposits and Fe-oxide Cu-Au deposits. However, many characteristics of the Haveri deposit, including tectonic setting, host lithologies, alteration types, proximity to I-type granitoids and P-T-X conditions of formation, compare favourably with other Early Proterozoic deposits within the TSB and Fennoscandia, as well as many of the deposits in the Cloncurry district of Australia. Consequently, the Haveri deposit can be seen to represent a high-T, Ca-rich member of the recently recognised Fe-oxide Cu-Au group of deposits.
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  • Date Issued: 2004

The Harry Potter phenomenon literary production, generic traditions, and the question of values

  • Authors: Glover, Jayne Ashleigh
  • Date: 2004
  • Subjects: Rowling, J. K. Criticism and interpretation , Potter, Harry (Fictitious character) , Children's literature -- History and criticism , Fantasy fiction, English -- History and criticism , Wizards in literature
  • Language: English
  • Type: Thesis , Masters , MA
  • Identifier: vital:2201 , http://hdl.handle.net/10962/d1002243 , Rowling, J. K. Criticism and interpretation , Potter, Harry (Fictitious character) , Children's literature -- History and criticism , Fantasy fiction, English -- History and criticism , Wizards in literature
  • Description: This thesis is a study of the first four books of J. K. Rowling’s Harry Potter series. It accounts for the widespread success of the novels by examining their publication and marketing histories, and their literary achievement as narratives including a sophisticated mix of generic traditions. Chapter One looks at the popularity of the novels, comparing their material production and marketing by Rowling’s English language publishers: Bloomsbury in Britain and Scholastic in the United States of America. The publisher’s influence on the public perception of each book is demonstrated by comparative study of its mode of illustration and layout. Further, the design of the books is linked to their strategic marketing and branding within the literary world. The second chapter considers Rowling’s debt to the school story. It concentrates first on the history of this relatively short-lived genre, briefly discussing its stereotypical features and values. Traditional elements of setting and characterisation are then examined to show how the Harry Potter novels present a value system which, though apparently old-fashioned, still has an ethical standpoint designed to appeal to the modern reader. Chapter Three focuses on the characterisation of Harry as a hero-figure, especially on how the influence of classical and medieval texts infuses Rowling’s portrayal of Harry as a hero in the chivalric mode. The episodes of “quest” and “test” in each book illustrate specifically how he learns the values of selflessness, loyalty, mercy and fairness. Chapter Four surveys the contribution of modern fantasy writing to the series. It shows how Rowling creates a secondary world that allows us to perceive magic as a metaphorical representation of power. This focus on the relationship between magic and power in turn has a bearing on our assessment of the author’s moral stance. The thesis concludes by suggesting that Rowling’s unusual mix of genres is justified by the values they share, and which are inscribed in her work: the generic combination forms a workable, new and exciting mode of writing that helps to account for the phenomenal popularity of the series.
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  • Date Issued: 2004

The impact of commercial harvesting on Warburgia salutaris (‘pepper-bark tree’) in Mpumalanga, South Africa

  • Authors: Botha, Jenny , Witkowski, Ed T F , Shackleton, Charlie M
  • Date: 2004
  • Subjects: To be catalogued
  • Language: English
  • Type: text , article
  • Identifier: http://hdl.handle.net/10962/181391 , vital:43729 , xlink:href="https://doi.org/10.1023/B:BIOC.0000029333.72945.b0"
  • Description: Commercialisation often increases the difficulty in managing harvested plant populations sustainably. The bark of the popular medicinal species, Warburgia salutaris (Bertol.f.) Chiov. (Canellaceae) (‘pepper-bark tree’), is widely traded throughout southern Africa. The impact of commercial harvesting on this Red Data species was assessed by comparing commercially harvested populations with populations growing on private land or in protected areas (termed ‘protected populations’) in Mpumalanga and Limpopo Province, South Africa. The basal diameters and heights of stems in commercially harvested populations were significantly lower than those of the protected populations. The density of young/small plants was low in all populations. W. salutaris is usually resilient to high levels of bark harvesting. In this study, 75% of heavily harvested stems (>10% of the stem below 2 m) coppiced (resprouted). However, individuals that had been affected by regular fires, or repeatedly harvested, appeared prone to a fungal disease and had high percentage mortality. The populations occurring on private land appeared the most vigorous. Habitat in one protected area had been reduced through the construction of a dam. In another, small W. salutaris populations exhibited a shrubby growth form, probably due to frequent fires. Our current knowledge for this species supports a global IUCN status of EN A4acd. Plant conservation needs to become a higher priority both within and outside protected areas. Commercially harvested populations should be better managed through improved harvesting techniques and monitoring. Cultivation levels urgently need to be increased. Further research should be conducted on factors limiting regeneration, including the most appropriate fire regime.
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  • Date Issued: 2004

The impact of smart cards on South African rural pensioners' lives

  • Authors: Nyoka, Zanele
  • Date: 2004
  • Subjects: Old age pensioners -- South Africa -- Management Smart cards South African Post Office
  • Language: English
  • Type: Thesis , Masters , MBA
  • Identifier: vital:818 , http://hdl.handle.net/10962/d1008052
  • Description: E-commerce technologies have many possible applications both in commercial and non-commercial operations. The development and implementation of these applications is on the increase especially by government and its agencies, for the delivery of services. Specific to this study is the distribution of old age pension benefits to recipients that reside in the rural areas of South Africa. Of importance to this study are the factors that promote and impinge on the development, implementation and acceptance of these applications. A specific project, the Pension Biometric Project was implemented by the South African Post Office in line with the government's initiatives of improving service delivery, and in response to the encroaching digital economy. The research problem is to investigate the pensioners' perception and their experience of three areas of this project, its implementation, its acceptance and its uses and impact. The research was conducted in the constructivist paradigm, using the case study research method. Three data collection methods were used, i.e. a document study of SAPO project documentation, on-site observations and interviews with pensioners. It was found that despite problems in implementation, the pensioners were accepting of the new system, although they were ignorant of the functionalities of the smart card. Consequently, few pensioners were making use of the banking facilities of the card, or had changed their economic behaviour. The study has also found that two themes are overriding all findings of the study. These two themes are ignorance and dignity. Ignorance has had a causal effect on adoption of the smart cards and dignity has been found to be a result of the project. The overriding implication of this study is that pensioners' ignorance around issues of service delivery by government and its agencies needs to be eradicated, otherwise there is no reliable way of measuring efforts against actual delivery. Also, the fact that dignity has emerged as an overriding theme needs to be deliberately strengthened, and maybe even driven as a specified objective of the Pension Biometric Project. Recommendations in this regard are provided as well as ideas for further research.
  • Full Text:
  • Date Issued: 2004
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