The determinants of job satisfaction in the renewable energy sector in South Africa
- Authors: Mienie, Alice
- Date: 2024-04
- Subjects: Job satisfaction -- South Africa , Work ethic -- South Africa , Work -- Psychological aspects
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/65175 , vital:74041
- Description: Small and medium enterprises (SMEs) within South Africa face unique challenges, including the quality of education of prospective employees, ailing educational infrastructure and a lack of financial support. In addition, the COVID-19 pandemic has resulted in the phenomenon, known as the great resignation. During this time a significant number of people quit their jobs, citing various reasons, including poor working conditions, lack of recognition and a toxic work culture. This has highlighted the importance of effective organisational talent management strategies across various industries. The renewable energy sector in South Africa plays a vital role in the government’s National Development Plan 2030, in particular, as it relates to the elimination of poverty. At the same time, employees in all sectors, including the renewable energy sector, are continuously assessing whether their employer is meeting their professional and personal needs. Therefore, ensuring their job satisfaction is a crucial organisational consideration, as job satisfaction has been linked to positive employee outcomes, including motivation, and retention. It is also important for organisations to have a clear idea of the factors that promote job satisfaction. Studies on job satisfaction is limited in the renewable energy sector, specifically in the South African context. For this reason, this study was deemed important in filling this gap. The purpose of this study was to identify the determinants of job satisfaction in an organisation in the renewable energy sector in South Africa. In the past, job satisfaction had been assessed in this organisation using an employee net promotor score (eNPS). It was believed that this measure was limited, as it did not provide an indication of the factors contributing to job satisfaction. A detailed literature review was conducted to understand what job satisfaction entails, the determinants thereof, how it is measured and its impact on , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2024
- Full Text:
- Date Issued: 2024-04
- Authors: Mienie, Alice
- Date: 2024-04
- Subjects: Job satisfaction -- South Africa , Work ethic -- South Africa , Work -- Psychological aspects
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/65175 , vital:74041
- Description: Small and medium enterprises (SMEs) within South Africa face unique challenges, including the quality of education of prospective employees, ailing educational infrastructure and a lack of financial support. In addition, the COVID-19 pandemic has resulted in the phenomenon, known as the great resignation. During this time a significant number of people quit their jobs, citing various reasons, including poor working conditions, lack of recognition and a toxic work culture. This has highlighted the importance of effective organisational talent management strategies across various industries. The renewable energy sector in South Africa plays a vital role in the government’s National Development Plan 2030, in particular, as it relates to the elimination of poverty. At the same time, employees in all sectors, including the renewable energy sector, are continuously assessing whether their employer is meeting their professional and personal needs. Therefore, ensuring their job satisfaction is a crucial organisational consideration, as job satisfaction has been linked to positive employee outcomes, including motivation, and retention. It is also important for organisations to have a clear idea of the factors that promote job satisfaction. Studies on job satisfaction is limited in the renewable energy sector, specifically in the South African context. For this reason, this study was deemed important in filling this gap. The purpose of this study was to identify the determinants of job satisfaction in an organisation in the renewable energy sector in South Africa. In the past, job satisfaction had been assessed in this organisation using an employee net promotor score (eNPS). It was believed that this measure was limited, as it did not provide an indication of the factors contributing to job satisfaction. A detailed literature review was conducted to understand what job satisfaction entails, the determinants thereof, how it is measured and its impact on , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2024
- Full Text:
- Date Issued: 2024-04
The relationship between psychological capital,life satisfaction and employee retention
- Authors: Van Greuning, Hester
- Date: 2018
- Subjects: Employee Retention , Work -- Psychological aspects , Job satisfaction
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/45712 , vital:38957
- Description: South African organisations are faced with the challenge of retaining key and critical employee cohorts. externally focused methods and models of turnover and retention fail to comprehensively explain the lack of highly skilled employees and the inability of organisations to successfully retain these employee groupings. This nonexperimental correlational study investigated the relationship and interaction between the positive psychological constructs of psychological capital and life satisfaction and employee turnover intention of a South African sample of specialist and management level employees (n=150). The survey method was utilised to gather data for the study with a biographical questionnaire, the Psychological Capital Questionnaire-12 (PCQ-12), the Satisfaction with Life Scale (SWLS) and the Turnover Intention Scale-6 (TIS-6). Data analysis was conducted in the form of descriptive and inferential statistics including frequency tables, Cronbach’s Alpha testing, exploratory factory analysis, correlation analysis, t-tests, analysis of variance and structural equation modelling. The results indicated that significant relationships exist between psychological capital, life satisfaction and employee turnover intention. A substantial negative relationship was found between psychological capital and employee turnover intention, as well as a small, yet definite negative relationship between life satisfaction and turnover intention. Even though the results indicated a substantial positive relationship between psychological capital and life satisfaction, the relationship with employee turnover intention was insignificant when the two variables were correlated. This study adds to the current body of knowledge regarding employee retention in South Africa, and allows for a number of future research avenues to be explored.
- Full Text:
- Date Issued: 2018
- Authors: Van Greuning, Hester
- Date: 2018
- Subjects: Employee Retention , Work -- Psychological aspects , Job satisfaction
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/45712 , vital:38957
- Description: South African organisations are faced with the challenge of retaining key and critical employee cohorts. externally focused methods and models of turnover and retention fail to comprehensively explain the lack of highly skilled employees and the inability of organisations to successfully retain these employee groupings. This nonexperimental correlational study investigated the relationship and interaction between the positive psychological constructs of psychological capital and life satisfaction and employee turnover intention of a South African sample of specialist and management level employees (n=150). The survey method was utilised to gather data for the study with a biographical questionnaire, the Psychological Capital Questionnaire-12 (PCQ-12), the Satisfaction with Life Scale (SWLS) and the Turnover Intention Scale-6 (TIS-6). Data analysis was conducted in the form of descriptive and inferential statistics including frequency tables, Cronbach’s Alpha testing, exploratory factory analysis, correlation analysis, t-tests, analysis of variance and structural equation modelling. The results indicated that significant relationships exist between psychological capital, life satisfaction and employee turnover intention. A substantial negative relationship was found between psychological capital and employee turnover intention, as well as a small, yet definite negative relationship between life satisfaction and turnover intention. Even though the results indicated a substantial positive relationship between psychological capital and life satisfaction, the relationship with employee turnover intention was insignificant when the two variables were correlated. This study adds to the current body of knowledge regarding employee retention in South Africa, and allows for a number of future research avenues to be explored.
- Full Text:
- Date Issued: 2018
The relationship between psychological capital and employee well-being among primary school teachers
- Authors: Dingaan, Stellin Auburn
- Date: 2017
- Subjects: Work -- Psychological aspects , Employees -- Mental health Teachers -- Psychological aspects Psychology, Industrial
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/14278 , vital:27512
- Description: This treatise examined the relationship between psychological capital (PsyCap) and employee well-being (EWB) and its sub-dimensions among primary school teachers. Self-efficacy, hope, resilience and optimism were examined as sub-dimensions of PsyCap. Positive and negative affect were used as dimensions of EWB. A sample (n = 104) was drawn from primary school teachers employed by the Western Cape Education Department (WCED) - West Coast District (WCD). Convenience sampling was used in a cross-sectional design. A composite questionnaire was used to collect data. Statistical Package for Social Science (SPSS) Version 23 was used to analyse data. Cronbach’s coefficient alphas for all variables were above 0.60 except for the optimism variable (0.47). Results indicated a significant moderate relationship between PsyCap and EWB (r = 0.56, p<0.01). Limitations of the study included: common method variance may affect results due to the use of self-report measures and results cannot be generalised to other settings. Future studies could focus on the factors influencing the significant difference between age and self-efficacy among primary school teachers in South Africa.
- Full Text:
- Date Issued: 2017
The relationship between psychological capital and employee well-being among primary school teachers
- Authors: Dingaan, Stellin Auburn
- Date: 2017
- Subjects: Work -- Psychological aspects , Employees -- Mental health Teachers -- Psychological aspects Psychology, Industrial
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/14278 , vital:27512
- Description: This treatise examined the relationship between psychological capital (PsyCap) and employee well-being (EWB) and its sub-dimensions among primary school teachers. Self-efficacy, hope, resilience and optimism were examined as sub-dimensions of PsyCap. Positive and negative affect were used as dimensions of EWB. A sample (n = 104) was drawn from primary school teachers employed by the Western Cape Education Department (WCED) - West Coast District (WCD). Convenience sampling was used in a cross-sectional design. A composite questionnaire was used to collect data. Statistical Package for Social Science (SPSS) Version 23 was used to analyse data. Cronbach’s coefficient alphas for all variables were above 0.60 except for the optimism variable (0.47). Results indicated a significant moderate relationship between PsyCap and EWB (r = 0.56, p<0.01). Limitations of the study included: common method variance may affect results due to the use of self-report measures and results cannot be generalised to other settings. Future studies could focus on the factors influencing the significant difference between age and self-efficacy among primary school teachers in South Africa.
- Full Text:
- Date Issued: 2017
Perceptions of internal rewards equity, equity sensitivity, psychological capital and work engagement
- Authors: Warneke, Kirsten Ruth
- Date: 2016
- Subjects: Work -- Psychological aspects , Job satisfaction , Employee motivation
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/4193 , vital:20565
- Description: Psychological capital and work engagement, both constructs rooted in positive psychology, have been associated with positive outcomes in the workplace, such as better job performance and organisational citizenship behaviours. The rewards practices of organisations have not been widely studied in relation to these positive psychological constructs, despite the clear importance of understanding how the way that employees are rewarded serves to motivate behaviour in the workplace. This study sought to bring together two rewards-centred constructs, namely, the perceptions of equity of rewards and the equity sensitivity of employees, and the two positive psychological constructs of psychological capital and work engagement, with the aim of understanding how these constructs relate to each other and, ultimately, discerning how reward systems might best be aligned to improve employee performance. A theoretical model was constructed based on a review of relevant literature, and eight hypotheses were set to test the model. This research took the form of a cross-sectional design, using a composite questionnaire to measure psychological capital, work engagement, equity sensitivity and perceptions of equity in rewards by means of a self-report electronic survey. Employees at a South African university were invited to participate in the study by means of an emailed invitation, and a sample of 305 respondents was achieved. Data analysis was conducted using descriptive and inferential statistics, which included frequency tables, Cronbach’s alpha testing, Pearson’s Product-Moment Correlations, chi-square tests, t-tests, analysis of variance, hierarchical regression analysis, confirmatory factor analysis, and structural equation modelling. The results of the survey showed that respondents had high levels of psychological capital with the exception of the medium scores on the Optimism dimension; levels of work engagement were high overall; responses regarding the perceptions of equity of rewards relating to promotions were most negative, with the rest of the perceptions of equity of rewards dimensions being scored neutrally; and scores for equity sensitivity showed a tendency toward a benevolent disposition. Significant differences were found between demographic groups in the sample for all of the constructs under investigation. Evidence was found in support of the hypothesised relationships in the theoretical model, with the exception of the hypothesised link between equity sensitivity and the perceptions of equity of rewards. The hypotheses regarding moderation relationships were not accepted, based on the results of the hierarchical regression analysis. Structural equation model testing resulted in unsatisfactory fit of the statistical model. Confirmatory factor analysis results provided support for the acceptability of the Equity Sensitivity Instrument, Utrecht Work Engagement Scale and Psychological Capital Questionnaire for use on a South African sample. As far as it could be ascertained, the constructs under investigation have not been examined together before. The study therefore contributes uniquely to the existing body of positive organisational behaviour research, and begins to fill the gap identified in the Rewards literature. A number of recommendations for researchers and for organisations stemming from the study are put forward.
- Full Text:
- Date Issued: 2016
- Authors: Warneke, Kirsten Ruth
- Date: 2016
- Subjects: Work -- Psychological aspects , Job satisfaction , Employee motivation
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/4193 , vital:20565
- Description: Psychological capital and work engagement, both constructs rooted in positive psychology, have been associated with positive outcomes in the workplace, such as better job performance and organisational citizenship behaviours. The rewards practices of organisations have not been widely studied in relation to these positive psychological constructs, despite the clear importance of understanding how the way that employees are rewarded serves to motivate behaviour in the workplace. This study sought to bring together two rewards-centred constructs, namely, the perceptions of equity of rewards and the equity sensitivity of employees, and the two positive psychological constructs of psychological capital and work engagement, with the aim of understanding how these constructs relate to each other and, ultimately, discerning how reward systems might best be aligned to improve employee performance. A theoretical model was constructed based on a review of relevant literature, and eight hypotheses were set to test the model. This research took the form of a cross-sectional design, using a composite questionnaire to measure psychological capital, work engagement, equity sensitivity and perceptions of equity in rewards by means of a self-report electronic survey. Employees at a South African university were invited to participate in the study by means of an emailed invitation, and a sample of 305 respondents was achieved. Data analysis was conducted using descriptive and inferential statistics, which included frequency tables, Cronbach’s alpha testing, Pearson’s Product-Moment Correlations, chi-square tests, t-tests, analysis of variance, hierarchical regression analysis, confirmatory factor analysis, and structural equation modelling. The results of the survey showed that respondents had high levels of psychological capital with the exception of the medium scores on the Optimism dimension; levels of work engagement were high overall; responses regarding the perceptions of equity of rewards relating to promotions were most negative, with the rest of the perceptions of equity of rewards dimensions being scored neutrally; and scores for equity sensitivity showed a tendency toward a benevolent disposition. Significant differences were found between demographic groups in the sample for all of the constructs under investigation. Evidence was found in support of the hypothesised relationships in the theoretical model, with the exception of the hypothesised link between equity sensitivity and the perceptions of equity of rewards. The hypotheses regarding moderation relationships were not accepted, based on the results of the hierarchical regression analysis. Structural equation model testing resulted in unsatisfactory fit of the statistical model. Confirmatory factor analysis results provided support for the acceptability of the Equity Sensitivity Instrument, Utrecht Work Engagement Scale and Psychological Capital Questionnaire for use on a South African sample. As far as it could be ascertained, the constructs under investigation have not been examined together before. The study therefore contributes uniquely to the existing body of positive organisational behaviour research, and begins to fill the gap identified in the Rewards literature. A number of recommendations for researchers and for organisations stemming from the study are put forward.
- Full Text:
- Date Issued: 2016
An analysis of regulatory mechanisms during sustained task execution in cognitive, motor and sensory tasks
- Tau, Sethunya Harriet Hlobisa
- Authors: Tau, Sethunya Harriet Hlobisa
- Date: 2013 , 2013-10-11
- Subjects: Work -- Physiological aspects , Work -- Psychological aspects , Fatigue , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Employees -- Workload , Performance
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5140 , http://hdl.handle.net/10962/d1006806 , Work -- Physiological aspects , Work -- Psychological aspects , Fatigue , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Employees -- Workload , Performance
- Description: Fatigue is a state that, although researched for many years, is still not completely understood. Alongside this lack of a general understanding of fatigue is a lack of knowledge on the processes involved in the regulation of fatigue. The existing theories relating to regulation are focussed on mental effort regulation, suggesting that performance outcomes are co-ordinated by effort regulation that functions by making alterations to physiological processes and strategic adjustments at a cognitive level in response to cognitive demands and goals. Since fatigue is a multi-dimensional construct with psychological, physiological, and behavioural effects that respond to endogenous and exogenous variables, it follows then that fatigue assessment techniques ought to include multi-dimensional measures to acquire a holistic depiction of the fatigue symptom. This study aimed to assess whether or not a mechanism that regulated fatigue during sustained task execution could be identified and whether this mechanism resulted in regulation patterns that were distinct to a specific task. An additional aim of the study was on assessing whether the manner in which performance, psychophysical and subjective variables were modified over time followed a similar regulation pattern. The research design was aimed at inducing task-related fatigue twice on two different occasions in the same participants and evaluating the resultant changes in fatigue manifestation. This was done to assess the ability of participants to cope with fatigue as a result of previous experience. The research protocol included three tasks executed for an hour aimed at targeting and taxing the sensory, cognitive, motor resources, each task performed twice. 60 participants were recruited to participate in the current study, with 20 participants – 10 males and 10 females – randomly assigned to each of the three tasks. The cognitive resource task consisted of a memory recall task relying on working memory intended to evaluate the extent of reductions in memory and attention. The sensory resource task consisted of a reading task measuring visual scanning and perception designed to evaluate the extent of reduced vigilance. The motor resource task consisted of a modified Fitts’ stimulus response task targeted at monitoring the extent of movement timing disruption. Performance measures comprised of: response delay and the number of correctly identified digits during the cognitive resource task, the amount of correctly identified errors and reading speed during the sensory resource task, response time during the motor resource task, and responses to simple auditory reaction time tests (RTT) initiated at intervals during the task and then again at the end of each task. Physiological measures included ear temperature, eye blink frequency and duration, heart rate (HR), and heart rate variability (HRV). Subjective measures included the use of the Ratings of Perceived Exertion Category Ratio 10 scale (RPE CR 10) to measure cognitive exertion and the NASA-Task Load Index (NASA-TLX) to index mental workload. Eye blink frequency and duration, HR and HRV were sensitive to the type of task executed, showing differing response patterns both over the different tasks and over the two test sessions. The subjective measures indicated increasing RPE ratings over time in all tasks while the NASA-TLX indicated that each task elicited different workloads. Differing task performance responses were measured between the 1st test session and the 2nd test session during all tasks; while performance was found to improve during the 2nd test session for the motor and sensory tasks, it declined during the cognitive task. The findings of this research indicate that there was a regulatory mechanism for fatigue that altered the manner in which performance, psychophysical and subjective variables were modified over time, initiating a unique fatigue regulation pattern for each variable and each task. This regulation mechanism is understood to be a proactive and protective mechanism that functions through reducing a person’s ability to be vigilant, attentive, to exercise discernment, and to direct their level of responsiveness, essentially impacting how the body adapts to and copes with fatigue. The noted overall findings have industry implications; industries should consider accounting for the effects of this regulatory mechanism in their fatigue management interventions, specifically when designing job rotation and work/rest schedules because each cognitive task, having elicited a unique fatigue regulation pattern, ought to also have a different management program. , Microsoft� Office Word 2007 , Adobe Acrobat 9.54 Paper Capture Plug-in
- Full Text:
- Date Issued: 2013
- Authors: Tau, Sethunya Harriet Hlobisa
- Date: 2013 , 2013-10-11
- Subjects: Work -- Physiological aspects , Work -- Psychological aspects , Fatigue , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Employees -- Workload , Performance
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5140 , http://hdl.handle.net/10962/d1006806 , Work -- Physiological aspects , Work -- Psychological aspects , Fatigue , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Employees -- Workload , Performance
- Description: Fatigue is a state that, although researched for many years, is still not completely understood. Alongside this lack of a general understanding of fatigue is a lack of knowledge on the processes involved in the regulation of fatigue. The existing theories relating to regulation are focussed on mental effort regulation, suggesting that performance outcomes are co-ordinated by effort regulation that functions by making alterations to physiological processes and strategic adjustments at a cognitive level in response to cognitive demands and goals. Since fatigue is a multi-dimensional construct with psychological, physiological, and behavioural effects that respond to endogenous and exogenous variables, it follows then that fatigue assessment techniques ought to include multi-dimensional measures to acquire a holistic depiction of the fatigue symptom. This study aimed to assess whether or not a mechanism that regulated fatigue during sustained task execution could be identified and whether this mechanism resulted in regulation patterns that were distinct to a specific task. An additional aim of the study was on assessing whether the manner in which performance, psychophysical and subjective variables were modified over time followed a similar regulation pattern. The research design was aimed at inducing task-related fatigue twice on two different occasions in the same participants and evaluating the resultant changes in fatigue manifestation. This was done to assess the ability of participants to cope with fatigue as a result of previous experience. The research protocol included three tasks executed for an hour aimed at targeting and taxing the sensory, cognitive, motor resources, each task performed twice. 60 participants were recruited to participate in the current study, with 20 participants – 10 males and 10 females – randomly assigned to each of the three tasks. The cognitive resource task consisted of a memory recall task relying on working memory intended to evaluate the extent of reductions in memory and attention. The sensory resource task consisted of a reading task measuring visual scanning and perception designed to evaluate the extent of reduced vigilance. The motor resource task consisted of a modified Fitts’ stimulus response task targeted at monitoring the extent of movement timing disruption. Performance measures comprised of: response delay and the number of correctly identified digits during the cognitive resource task, the amount of correctly identified errors and reading speed during the sensory resource task, response time during the motor resource task, and responses to simple auditory reaction time tests (RTT) initiated at intervals during the task and then again at the end of each task. Physiological measures included ear temperature, eye blink frequency and duration, heart rate (HR), and heart rate variability (HRV). Subjective measures included the use of the Ratings of Perceived Exertion Category Ratio 10 scale (RPE CR 10) to measure cognitive exertion and the NASA-Task Load Index (NASA-TLX) to index mental workload. Eye blink frequency and duration, HR and HRV were sensitive to the type of task executed, showing differing response patterns both over the different tasks and over the two test sessions. The subjective measures indicated increasing RPE ratings over time in all tasks while the NASA-TLX indicated that each task elicited different workloads. Differing task performance responses were measured between the 1st test session and the 2nd test session during all tasks; while performance was found to improve during the 2nd test session for the motor and sensory tasks, it declined during the cognitive task. The findings of this research indicate that there was a regulatory mechanism for fatigue that altered the manner in which performance, psychophysical and subjective variables were modified over time, initiating a unique fatigue regulation pattern for each variable and each task. This regulation mechanism is understood to be a proactive and protective mechanism that functions through reducing a person’s ability to be vigilant, attentive, to exercise discernment, and to direct their level of responsiveness, essentially impacting how the body adapts to and copes with fatigue. The noted overall findings have industry implications; industries should consider accounting for the effects of this regulatory mechanism in their fatigue management interventions, specifically when designing job rotation and work/rest schedules because each cognitive task, having elicited a unique fatigue regulation pattern, ought to also have a different management program. , Microsoft� Office Word 2007 , Adobe Acrobat 9.54 Paper Capture Plug-in
- Full Text:
- Date Issued: 2013
Job satisfaction as a moderator of the relationship between work-family conflict and stress among female civil service managers in the Department of Education in the King William’s Town District
- Authors: Binqela, Thembisa
- Date: 2013
- Subjects: Job satisfaction -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work -- Psychological aspects , Role conflict , Women employees -- South Africa -- Eastern Cape , Women executives -- South Africa -- Eastern Cape , Working mothers -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11553 , http://hdl.handle.net/10353/d1007092 , Job satisfaction -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work -- Psychological aspects , Role conflict , Women employees -- South Africa -- Eastern Cape , Women executives -- South Africa -- Eastern Cape , Working mothers -- South Africa -- Eastern Cape
- Description: The research at hand focuses on job satisfaction as a moderator of the relationship between work-family conflict and stress among female civil service managers in the Department of Education in the King William’s Town District. Samples of 100 employees were used in the study. The data was collected by means of a questionnaire which consisted of the following sections: (i) a biographical and occupational data questionnaire,(ii) Eum, Lee, and Paek’s (2007) Effort-Reward Imbalance questionnaire, (iii) Bedenia, Burke, and Moffat’s (1998) Short-form Work-family Conflict questionnaire, and (iv) Halpern’s (1966) Job Satisfaction questionnaire. The data were analyzed by means of Pearson’s Correlation Technique, Multiple Regression Analysis, and Analysis of Variance. The results showed that job satisfaction does not moderate the relationship between work-family conflict and occupational stress. The study also found a significant positive correlation between work-family conflict and occupational stress and between work-family conflict and job satisfaction. It also showed that both work-family conflict and job satisfaction respectively accounted for a significant proportion of variance in occupational stress. The thesis ends with several recommendations for future research and for future professional or managerial practice.
- Full Text:
- Date Issued: 2013
- Authors: Binqela, Thembisa
- Date: 2013
- Subjects: Job satisfaction -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work -- Psychological aspects , Role conflict , Women employees -- South Africa -- Eastern Cape , Women executives -- South Africa -- Eastern Cape , Working mothers -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11553 , http://hdl.handle.net/10353/d1007092 , Job satisfaction -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work -- Psychological aspects , Role conflict , Women employees -- South Africa -- Eastern Cape , Women executives -- South Africa -- Eastern Cape , Working mothers -- South Africa -- Eastern Cape
- Description: The research at hand focuses on job satisfaction as a moderator of the relationship between work-family conflict and stress among female civil service managers in the Department of Education in the King William’s Town District. Samples of 100 employees were used in the study. The data was collected by means of a questionnaire which consisted of the following sections: (i) a biographical and occupational data questionnaire,(ii) Eum, Lee, and Paek’s (2007) Effort-Reward Imbalance questionnaire, (iii) Bedenia, Burke, and Moffat’s (1998) Short-form Work-family Conflict questionnaire, and (iv) Halpern’s (1966) Job Satisfaction questionnaire. The data were analyzed by means of Pearson’s Correlation Technique, Multiple Regression Analysis, and Analysis of Variance. The results showed that job satisfaction does not moderate the relationship between work-family conflict and occupational stress. The study also found a significant positive correlation between work-family conflict and occupational stress and between work-family conflict and job satisfaction. It also showed that both work-family conflict and job satisfaction respectively accounted for a significant proportion of variance in occupational stress. The thesis ends with several recommendations for future research and for future professional or managerial practice.
- Full Text:
- Date Issued: 2013
Relationships between psychological capital, work engagement and organisational citizenship behaviour in South African automative dealerships
- Authors: Harris, Chantel
- Date: 2012
- Subjects: Work -- Psychological aspects , Employee motivation , Job satisfaction -- South Africa , Organizational behavior , Automobile industry and trade
- Language: English
- Type: Thesis , Doctoral , DCom
- Identifier: vital:9395 , http://hdl.handle.net/10948/d1008059 , Work -- Psychological aspects , Employee motivation , Job satisfaction -- South Africa , Organizational behavior , Automobile industry and trade
- Description: Psychological capital (PsyCap), work engagement (WE) and organisational citizenship behaviour (OCB) are all positive constructs which research has indicated will have a positive impact on the bottom line. In light of Positive Organisational Behaviour, this has become increasingly important, particularly in the service industry where good service leads to satisfied customers and ultimately repeat purchases. This research took on the form of a cross- sectional design, using a composite questionnaire to measure PsyCap, WE and OCB. This was a self-report electronic questionnaire which was distributed via email to customer service representatives (N=276) from a national automotive company with dealerships in Gauteng and the Western Cape. The measurement models were revalidated for the South African sample of customer service representatives through conducting Exploratory Factor Analysis. PsyCap remained a four-factor structure, however lost items in the elimination process. Both the UWES and OCB instruments lost items and became two-factor structures. This makes the notion that these instruments are portable to the South African situation questionable. To confirm these structures, item parcelling was utilised and Confirmatory Factor Analysis was conducted. The results indicated that the new measurement models were better suited to the South African sample. Demographic groups had significant differences in the means for PsyCap, WE and OCB. Further to this, relationships between the constructs were tested through multiple regression and structural equation modeling. The most significant relationship was found between PsyCap and work engagement. Finally, PsyCap (barring optimism) and WE were found to load onto a single factor when testing for factorial independence, while OCB came out as a separate factor.
- Full Text:
- Date Issued: 2012
- Authors: Harris, Chantel
- Date: 2012
- Subjects: Work -- Psychological aspects , Employee motivation , Job satisfaction -- South Africa , Organizational behavior , Automobile industry and trade
- Language: English
- Type: Thesis , Doctoral , DCom
- Identifier: vital:9395 , http://hdl.handle.net/10948/d1008059 , Work -- Psychological aspects , Employee motivation , Job satisfaction -- South Africa , Organizational behavior , Automobile industry and trade
- Description: Psychological capital (PsyCap), work engagement (WE) and organisational citizenship behaviour (OCB) are all positive constructs which research has indicated will have a positive impact on the bottom line. In light of Positive Organisational Behaviour, this has become increasingly important, particularly in the service industry where good service leads to satisfied customers and ultimately repeat purchases. This research took on the form of a cross- sectional design, using a composite questionnaire to measure PsyCap, WE and OCB. This was a self-report electronic questionnaire which was distributed via email to customer service representatives (N=276) from a national automotive company with dealerships in Gauteng and the Western Cape. The measurement models were revalidated for the South African sample of customer service representatives through conducting Exploratory Factor Analysis. PsyCap remained a four-factor structure, however lost items in the elimination process. Both the UWES and OCB instruments lost items and became two-factor structures. This makes the notion that these instruments are portable to the South African situation questionable. To confirm these structures, item parcelling was utilised and Confirmatory Factor Analysis was conducted. The results indicated that the new measurement models were better suited to the South African sample. Demographic groups had significant differences in the means for PsyCap, WE and OCB. Further to this, relationships between the constructs were tested through multiple regression and structural equation modeling. The most significant relationship was found between PsyCap and work engagement. Finally, PsyCap (barring optimism) and WE were found to load onto a single factor when testing for factorial independence, while OCB came out as a separate factor.
- Full Text:
- Date Issued: 2012
Strategies for managing work related stress
- Authors: Müller, Elsie Franscina
- Date: 2007
- Subjects: Stress management , Job stress , Work -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8577 , http://hdl.handle.net/10948/742 , Stress management , Job stress , Work -- Psychological aspects
- Description: The objective of this study was to identify the strategies (primary, secondary and tertiary) that can be employed to manage work related stress. A questionnaire, was designed based on the strategies found in a literature study on the topic and used to gather inputs from academic head of department and lecturers. The questionnaire was delivered by hand to 18 potential respondents. All 16 questionnaires returned could be used. These were processed and analysed using Microsoft Excel spreadsheets. In general support was found for primary stress management strategies pertaining to work schedule, work load and work pace, job content, career development, the home-work relationship and work environment. Lifestyle management in terms of physical activities and a healthy diet were regarded as the preferred secondary stress management strategies. The strategies related to lifestyle management which were identified from the literature study were physical activities, healthy diet, relaxation techniques such as meditation and yoga. Support was found for tertiary stress management strategies but most of the respondents were not sure if their organisation offered any wellness, employee assistance or stress management programmes. Wellness programmes were indicated as a strategy that will have the most impact on reducing work related stress and employee assistance programmes (EAPs) ranked there after. Overall respondents indicated that they did not perceive their work as very stressful.
- Full Text:
- Date Issued: 2007
- Authors: Müller, Elsie Franscina
- Date: 2007
- Subjects: Stress management , Job stress , Work -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8577 , http://hdl.handle.net/10948/742 , Stress management , Job stress , Work -- Psychological aspects
- Description: The objective of this study was to identify the strategies (primary, secondary and tertiary) that can be employed to manage work related stress. A questionnaire, was designed based on the strategies found in a literature study on the topic and used to gather inputs from academic head of department and lecturers. The questionnaire was delivered by hand to 18 potential respondents. All 16 questionnaires returned could be used. These were processed and analysed using Microsoft Excel spreadsheets. In general support was found for primary stress management strategies pertaining to work schedule, work load and work pace, job content, career development, the home-work relationship and work environment. Lifestyle management in terms of physical activities and a healthy diet were regarded as the preferred secondary stress management strategies. The strategies related to lifestyle management which were identified from the literature study were physical activities, healthy diet, relaxation techniques such as meditation and yoga. Support was found for tertiary stress management strategies but most of the respondents were not sure if their organisation offered any wellness, employee assistance or stress management programmes. Wellness programmes were indicated as a strategy that will have the most impact on reducing work related stress and employee assistance programmes (EAPs) ranked there after. Overall respondents indicated that they did not perceive their work as very stressful.
- Full Text:
- Date Issued: 2007
The contribution of psychogenic factors limiting prolonged work performed at different relative intensities
- Authors: Rorke, Stafford Conroy
- Date: 1986
- Subjects: Physical fitness -- Measurement , Physical fitness -- Psychological aspects , Work measurement , Work -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:5103 , http://hdl.handle.net/10962/d1004772 , Physical fitness -- Measurement , Physical fitness -- Psychological aspects , Work measurement , Work -- Psychological aspects
- Description: This study investigated the physiological and psychological limitations to prolonged work performed at different relative intensities, through the use of an eclectic integrative methodology. Ten young male caucasian subjects (mean V0₂ max. 60,0 ml.kg⁻¹.min⁻¹ ± 7,9) were randomly exposed to treadmill runs at each of four relative intensities, namely 55%, 65%, 75% and 85% of V0₂ maximum, with the instruction to run to the point of subjective discomfort at which they were no longer willing to continue. Physiological measures of oxygen consumption (V0₂), heart rate (HR), respiratory exchange ratio (R) , minute ventilation volume (Vi), breathing frequency (Vf), tidal volume (Vt) and psychological measures of Ratings of Perceived Exertion (RPE), Perceived Thermal Comfo·rt (PTC), Perceived Pain and Perceived Fatigue were recorded throughout the protocol. The relative intensity was held constant by slight decreases in treadmill speed as subjects fatigued, and through feedback from an on-line oxygen consumption computer-aided data acquisition system. Significant increases in both physiological and psychological measures occurred with increases in relative intensity (p<0,05). HR and Vf increased overtime (p<0,05) whilst Rand Vt decreased over time (p < 0,05) . All psychological ratings increased in intensity over time (p < 0,05). Mean endurance times to exhaustion were 243 minutes ± 70 at 55% relative intensity, 159 minutes ±37 at 65%, 96 minutes ±25 at 75 % and 23 minutes +- 8 at 85%, being within the range reported by earlier researchers . A regression equation for prediction of endurance time given a known relative intensity was developed for this sample: % V0₂ max. = 117,8 + (-10,6 x LN (time)) (where r = -0,91) Convergence rankings indicate the greater contribution of local factors in the overall gestalt of perceived exertion, pain and fatigue, with biomechanical limitations to prolonged work (running) strongly implicated . High inter correlations between psychological rating scales suggest the use of the scale considered most applicable to the task at hand and the psychological response measure required. A coefficient of multiple correlation of 0,94 established the close interrelationship amongst the physiological and psychological parameters measured. Pre- and post-test Fatigue Cluster Analysis questionnaires indicated that the most important clusters contributing toward the sensation of fatigue and subsequent decision to cease activity were Task Aversion and General Fatigue (r = 0,96), followed by Leg Fatigue and Thirst. Motivation, the task at hand and an attainable goal appear to be important considerations in prolonged work performance. Relative intensity appears a valid tool for use in prolonged work studies due to its high predictive capacity for endurance performance times (r=-0,91). It is concluded that workloads considerably below 55% of maximal aerobic capacity are indicated as acceptable workloads for an 8 hour working day.
- Full Text:
- Date Issued: 1986
- Authors: Rorke, Stafford Conroy
- Date: 1986
- Subjects: Physical fitness -- Measurement , Physical fitness -- Psychological aspects , Work measurement , Work -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:5103 , http://hdl.handle.net/10962/d1004772 , Physical fitness -- Measurement , Physical fitness -- Psychological aspects , Work measurement , Work -- Psychological aspects
- Description: This study investigated the physiological and psychological limitations to prolonged work performed at different relative intensities, through the use of an eclectic integrative methodology. Ten young male caucasian subjects (mean V0₂ max. 60,0 ml.kg⁻¹.min⁻¹ ± 7,9) were randomly exposed to treadmill runs at each of four relative intensities, namely 55%, 65%, 75% and 85% of V0₂ maximum, with the instruction to run to the point of subjective discomfort at which they were no longer willing to continue. Physiological measures of oxygen consumption (V0₂), heart rate (HR), respiratory exchange ratio (R) , minute ventilation volume (Vi), breathing frequency (Vf), tidal volume (Vt) and psychological measures of Ratings of Perceived Exertion (RPE), Perceived Thermal Comfo·rt (PTC), Perceived Pain and Perceived Fatigue were recorded throughout the protocol. The relative intensity was held constant by slight decreases in treadmill speed as subjects fatigued, and through feedback from an on-line oxygen consumption computer-aided data acquisition system. Significant increases in both physiological and psychological measures occurred with increases in relative intensity (p<0,05). HR and Vf increased overtime (p<0,05) whilst Rand Vt decreased over time (p < 0,05) . All psychological ratings increased in intensity over time (p < 0,05). Mean endurance times to exhaustion were 243 minutes ± 70 at 55% relative intensity, 159 minutes ±37 at 65%, 96 minutes ±25 at 75 % and 23 minutes +- 8 at 85%, being within the range reported by earlier researchers . A regression equation for prediction of endurance time given a known relative intensity was developed for this sample: % V0₂ max. = 117,8 + (-10,6 x LN (time)) (where r = -0,91) Convergence rankings indicate the greater contribution of local factors in the overall gestalt of perceived exertion, pain and fatigue, with biomechanical limitations to prolonged work (running) strongly implicated . High inter correlations between psychological rating scales suggest the use of the scale considered most applicable to the task at hand and the psychological response measure required. A coefficient of multiple correlation of 0,94 established the close interrelationship amongst the physiological and psychological parameters measured. Pre- and post-test Fatigue Cluster Analysis questionnaires indicated that the most important clusters contributing toward the sensation of fatigue and subsequent decision to cease activity were Task Aversion and General Fatigue (r = 0,96), followed by Leg Fatigue and Thirst. Motivation, the task at hand and an attainable goal appear to be important considerations in prolonged work performance. Relative intensity appears a valid tool for use in prolonged work studies due to its high predictive capacity for endurance performance times (r=-0,91). It is concluded that workloads considerably below 55% of maximal aerobic capacity are indicated as acceptable workloads for an 8 hour working day.
- Full Text:
- Date Issued: 1986
Factors contributing to occupational stress in student support staff in a Further Education and Training (FET) College in the Southern Cape
- Authors: De Klerk, Ulricha
- Subjects: Work -- Psychological aspects , Job stress -- South Africa -- Western Cape , College students -- South Africa -- Western Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:10085 , http://hdl.handle.net/10948/d1020806
- Description: The main purpose of this study is to explore the factors that contribute to occupational stress as experienced by the Student Support staff in a Further Education and Training (FET) College in the Southern Cape. The Student Support staff has displayed many symptoms of stress over the past few years. This in turn has led to absenteeism, change in staff temperament, their feelings towards the College, motivation levels and a significant change in the staff’s day to day operations. Although the Head of Department for Student Support Services has engaged with the staff on numerous occasions to discuss the reasons for their experience of stress, no substantial reasons could be established in order to make the necessary changes in the department. No interventions that have been implemented to date have relieved the staff’s experience of stress. The researcher chose to use a qualitative, exploratory, descriptive and contextual research design to gain insight into the situation or phenomenon in order to identify the factors contributing to occupational stress and to identify measures that can be implemented to reduce occupational stress in the Student Support staff. The participants in this research included at least 10 Student Support staff within the Student Support Services Department at a Further Education and Training College in the Southern Cape. Purposive sampling was used in this research study. Interviews will continue until data saturation is achieved. The staff members must have been employed for at least one year in the Student Support Services Department. The researcher will make use of semi-structured interviews, observations and field notes. The data will be systematically collected and meanings, themes and general descriptions of the experience analysed within the specific context (de Vos, Strydom, Fouche & Delport, 2005). The researcher will make use of Tesch’s method of analysis, and use Guba’s strategies for ensuring Trustworthiness. The researcher will apply the ethical considerations of confidentiality, informed consent, ethical approval from relevant institutions, avoidance of harm to participants, truthfulness and the debriefing of participants when conducting this study. The findings were reported as three major themes and subthemes. The three major themes were; Student support staff identified several factors that contributed to occupational stress, Student support staff identified the effect that occupational stress has on them, Student support staff offered suggestions that the college could implement to reduce occupational stress. These themes were discussed and analysed in-depth.
- Full Text:
- Authors: De Klerk, Ulricha
- Subjects: Work -- Psychological aspects , Job stress -- South Africa -- Western Cape , College students -- South Africa -- Western Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:10085 , http://hdl.handle.net/10948/d1020806
- Description: The main purpose of this study is to explore the factors that contribute to occupational stress as experienced by the Student Support staff in a Further Education and Training (FET) College in the Southern Cape. The Student Support staff has displayed many symptoms of stress over the past few years. This in turn has led to absenteeism, change in staff temperament, their feelings towards the College, motivation levels and a significant change in the staff’s day to day operations. Although the Head of Department for Student Support Services has engaged with the staff on numerous occasions to discuss the reasons for their experience of stress, no substantial reasons could be established in order to make the necessary changes in the department. No interventions that have been implemented to date have relieved the staff’s experience of stress. The researcher chose to use a qualitative, exploratory, descriptive and contextual research design to gain insight into the situation or phenomenon in order to identify the factors contributing to occupational stress and to identify measures that can be implemented to reduce occupational stress in the Student Support staff. The participants in this research included at least 10 Student Support staff within the Student Support Services Department at a Further Education and Training College in the Southern Cape. Purposive sampling was used in this research study. Interviews will continue until data saturation is achieved. The staff members must have been employed for at least one year in the Student Support Services Department. The researcher will make use of semi-structured interviews, observations and field notes. The data will be systematically collected and meanings, themes and general descriptions of the experience analysed within the specific context (de Vos, Strydom, Fouche & Delport, 2005). The researcher will make use of Tesch’s method of analysis, and use Guba’s strategies for ensuring Trustworthiness. The researcher will apply the ethical considerations of confidentiality, informed consent, ethical approval from relevant institutions, avoidance of harm to participants, truthfulness and the debriefing of participants when conducting this study. The findings were reported as three major themes and subthemes. The three major themes were; Student support staff identified several factors that contributed to occupational stress, Student support staff identified the effect that occupational stress has on them, Student support staff offered suggestions that the college could implement to reduce occupational stress. These themes were discussed and analysed in-depth.
- Full Text:
The relationship between work place well-being, psychological capital and work place trust
- Authors: Schoeman, Johannes Dames
- Subjects: Well-being , Trust , Work -- Psychological aspects , Job satisfaction
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:9406 , http://hdl.handle.net/10948/d1013044
- Description: A study of the available literature on Workplace Well-being, Positive Organisational Capital and Workplace Trust revealed that enormous potential existed for further research. This is a relatively new field with limited literature and research evidence available. It became very clear from the beginning that the relationships between these constructs could successfully be researched. It was therefore decided to embark on an academic research journey in order to contribute to the existing knowledge available on these constructs within the South African business scenario. This quantitative research was used to obtain more clarity about the relationships between the three constructs and to gather the responses from the research population. This research group consisted of 228 managers from the manufacturing operation of a motor vehicle production company and 224 managers from their National Dealership network. The research sample consisted of 452 managers. Three questionnaires were integrated to develop the composite Workplace Wellbeing Questionnaire and consisted of i) Workplace Well-being questionnaire developed by Parker and Hyett (2011), ii) PSYCAP Questionnaire developed by Luthans, Youssef and Avolio (2007), and iii) Workplace Trust Survey developed by Ferres (2001). The managers (n = 452) responded to a 91–item electronic questionnaire. Seven research questions were formulated and covered areas such as: The content, validity and portability of the measuring instruments; The configuration of the various constructs; Relationships between some of the variables; The effect of demographical data on the research variables and; The building of a research model. The content and the structure of the measuring instruments were assessed by means of Confirmatory Factor Analysis (CFA) and Exploratory Factor Analyses (EFA). These assessments showed that the original measuring instruments are not portable to a culture which is different to the one where they were originally developed. The relationships between the variables were determined by: Pearson product moment correlation; Multiple Regression co-efficient; ANOVA and Cohen’s d Test. The relationship between aspects of Workplace Well-being (Job satisfaction) and trust is a significant finding; so are some aspects of PSYCAP (sense of achievement and optimism) and Trust and Well-being. Trust has shown a definite relationship with Work- place well-being. A structural equation model was built to test the relationships between the elements of Workplace Well-being, PSYCAP and Workplace Trust. No satisfactory fit of the model on the data was obtained, although strong correlations between some of the variables existed. The significance of the findings of this study and the contribution that it makes to the existing theory is seen in the importance of the portability of measuring instruments. Recommendations in this regard have been made in Chapter 5. Various findings have also highlighted the relationships between Workplace Well-being, PSYCAP and Work-place Trust. The importance of future research topics has been recommended and a proposal has been made to consider a longitudinal well-being research study.
- Full Text:
- Authors: Schoeman, Johannes Dames
- Subjects: Well-being , Trust , Work -- Psychological aspects , Job satisfaction
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:9406 , http://hdl.handle.net/10948/d1013044
- Description: A study of the available literature on Workplace Well-being, Positive Organisational Capital and Workplace Trust revealed that enormous potential existed for further research. This is a relatively new field with limited literature and research evidence available. It became very clear from the beginning that the relationships between these constructs could successfully be researched. It was therefore decided to embark on an academic research journey in order to contribute to the existing knowledge available on these constructs within the South African business scenario. This quantitative research was used to obtain more clarity about the relationships between the three constructs and to gather the responses from the research population. This research group consisted of 228 managers from the manufacturing operation of a motor vehicle production company and 224 managers from their National Dealership network. The research sample consisted of 452 managers. Three questionnaires were integrated to develop the composite Workplace Wellbeing Questionnaire and consisted of i) Workplace Well-being questionnaire developed by Parker and Hyett (2011), ii) PSYCAP Questionnaire developed by Luthans, Youssef and Avolio (2007), and iii) Workplace Trust Survey developed by Ferres (2001). The managers (n = 452) responded to a 91–item electronic questionnaire. Seven research questions were formulated and covered areas such as: The content, validity and portability of the measuring instruments; The configuration of the various constructs; Relationships between some of the variables; The effect of demographical data on the research variables and; The building of a research model. The content and the structure of the measuring instruments were assessed by means of Confirmatory Factor Analysis (CFA) and Exploratory Factor Analyses (EFA). These assessments showed that the original measuring instruments are not portable to a culture which is different to the one where they were originally developed. The relationships between the variables were determined by: Pearson product moment correlation; Multiple Regression co-efficient; ANOVA and Cohen’s d Test. The relationship between aspects of Workplace Well-being (Job satisfaction) and trust is a significant finding; so are some aspects of PSYCAP (sense of achievement and optimism) and Trust and Well-being. Trust has shown a definite relationship with Work- place well-being. A structural equation model was built to test the relationships between the elements of Workplace Well-being, PSYCAP and Workplace Trust. No satisfactory fit of the model on the data was obtained, although strong correlations between some of the variables existed. The significance of the findings of this study and the contribution that it makes to the existing theory is seen in the importance of the portability of measuring instruments. Recommendations in this regard have been made in Chapter 5. Various findings have also highlighted the relationships between Workplace Well-being, PSYCAP and Work-place Trust. The importance of future research topics has been recommended and a proposal has been made to consider a longitudinal well-being research study.
- Full Text:
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