The role of Information and Communication Technology in developing entrepreneurial skills in marginalised communities: the case of Grahamstown
- Authors: Mabika, Vinia Ruvimbo
- Date: 2019
- Subjects: Occupational training -- South Africa , Entrepreneurship -- South Africa , Vocational education -- South Africa , Information technology -- Study and teaching -- South Africa , Businesspeople, Black -- South Africa -- Makhanda , Businesspeople -- South Africa -- Makhanda , Non-governmental organizations -- South Africa -- Makhanda
- Language: English
- Type: text , Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10962/94169 , vital:31012
- Description: A call to meet the Sustainable Development Goals by 2030 was made by the United Nations in 2015 after the expiry of the Millennium Development Goals. This has led to the need for youth entrepreneurship studies in marginalised communities that are burdened by poverty. The marginalised communities in South Africa, where most poor unemployed people live face numerous challenges. These range from a shortage of skilled people, inequality, poverty, poor infrastructure and lack of formal and informal skills development for communities. Employing information and communication technologies (ICTs) has the potential to improve socio-economic activities, aid comprehensive human development and empower communities. To ensure human development, provision of ICTs to communities should be accompanied by approaches and guidelines that can be used to empower them through entrepreneurship. This requires investigating how ICTs can lead to the empowerment of unemployed citizens within a community. Specifically, the types of tailored ICT skills that are needed to access such empowerment opportunities and are typically taught at skills development programmes (SDPs). An interpretivist, qualitative case study approach was employed during the investigation of four skills development programmes in Grahamstown (Eastern Cape). The participants included programme directors, managers, trainees who had become entrepreneurs after attending training and those who had not started a business yet. Semi-structured interviews were employed for data collection and thematic analysis was used to analyse the data; while making use of absorptive capacity theory (ACT) as a theoretical framework. The researcher sought to answer the following main question: How should ICT-based skills development programmes be applied to enhance entrepreneurial skills within marginalised communities? To answer this, the research contributes by proposing a guideline that can be implemented to address the skills shortage in Grahamstown. The first stage requires a community needs assessment, looking at the community members prior and related knowledge. Secondly, the SDPs should create a culture of learning by transforming participants’ mindsets through core programmes. Thirdly, the core programmes should be linked with ICT skills training. After training is completed, the SDPs and external world bodies should assist with follow up support courses. During all these stages monitoring and evaluation should be implemented, and all key stakeholders should be involved.
- Full Text:
- Authors: Mabika, Vinia Ruvimbo
- Date: 2019
- Subjects: Occupational training -- South Africa , Entrepreneurship -- South Africa , Vocational education -- South Africa , Information technology -- Study and teaching -- South Africa , Businesspeople, Black -- South Africa -- Makhanda , Businesspeople -- South Africa -- Makhanda , Non-governmental organizations -- South Africa -- Makhanda
- Language: English
- Type: text , Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10962/94169 , vital:31012
- Description: A call to meet the Sustainable Development Goals by 2030 was made by the United Nations in 2015 after the expiry of the Millennium Development Goals. This has led to the need for youth entrepreneurship studies in marginalised communities that are burdened by poverty. The marginalised communities in South Africa, where most poor unemployed people live face numerous challenges. These range from a shortage of skilled people, inequality, poverty, poor infrastructure and lack of formal and informal skills development for communities. Employing information and communication technologies (ICTs) has the potential to improve socio-economic activities, aid comprehensive human development and empower communities. To ensure human development, provision of ICTs to communities should be accompanied by approaches and guidelines that can be used to empower them through entrepreneurship. This requires investigating how ICTs can lead to the empowerment of unemployed citizens within a community. Specifically, the types of tailored ICT skills that are needed to access such empowerment opportunities and are typically taught at skills development programmes (SDPs). An interpretivist, qualitative case study approach was employed during the investigation of four skills development programmes in Grahamstown (Eastern Cape). The participants included programme directors, managers, trainees who had become entrepreneurs after attending training and those who had not started a business yet. Semi-structured interviews were employed for data collection and thematic analysis was used to analyse the data; while making use of absorptive capacity theory (ACT) as a theoretical framework. The researcher sought to answer the following main question: How should ICT-based skills development programmes be applied to enhance entrepreneurial skills within marginalised communities? To answer this, the research contributes by proposing a guideline that can be implemented to address the skills shortage in Grahamstown. The first stage requires a community needs assessment, looking at the community members prior and related knowledge. Secondly, the SDPs should create a culture of learning by transforming participants’ mindsets through core programmes. Thirdly, the core programmes should be linked with ICT skills training. After training is completed, the SDPs and external world bodies should assist with follow up support courses. During all these stages monitoring and evaluation should be implemented, and all key stakeholders should be involved.
- Full Text:
Exploratory study : how do Somali shop owners (SSO) succeed in running businesses in Soweto : a South African perspective
- Authors: Mokitlane, Ofentse Clifford
- Date: 2014
- Subjects: Business enterprises, Foreign -- South Africa , Small business -- Management , Small business -- South Africa , Foreign workers -- South Africa , Employment in foreign countries , Entrepreneurship -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:842 , http://hdl.handle.net/10962/d1015653
- Description: This is a qualitative study which seeks to understand how Somali shop owners run successful businesses in the township of Soweto in South Africa. This research report has three sections, namely (1) the academic paper which comprises a shortened literature review, the research method, findings, and the discussion; (2) an extended literature review and (3) the research methodology. It is important to mention that these three sections are related and not necessarily stand-alone sections. Despite the hostilities faced by the Somali shop owners from the host communities in South Africa, it is notable that they are successful, small-sized entrepreneurs in most townships of South Africa (SA). Previous research on Somalis has predominantly focused on their assimilation into the societies in their host countries, and on how they are led into self-employment because of the unfavourable labour markets in the host country. In this vein, there is a need to understand how they run successful businesses in the townships of SA. This study seeks to answer the following research question: How Do Somali Shop Owners Succeed in Running Businesses in Soweto, South Africa (SA)? In pursuit of answers to the above research question, this study was confined to three locations in Soweto, namely Orlando West, Chiawelo and Rockville which have a relatively high number of Somali entrepreneurs who have been in operation for longer than three years. This qualitative study explored the multiple perspectives of reality of Somali shop owners. Purposively, 14 Somali shop owners were identified initially using purposive sampling. Subsequently, theoretical sampling was used to identify Somali shop owners who were interviewed regarding how they successfully run their businesses in the locations of Orlando West, Chiawelo and Rockville in the township of Soweto. A total of eighteen semi-structured, in-depth and face-to-face interviews were conducted with these shop owners as a means of gathering data to the point of saturating their perspectives. Data collection ceased when new perspectives were no longer evident as interviewees were being repetitive. Open-coding and constant comparison was used to analyse the data. The findings of the study show that ethnicity plays a predominant role in the success of the Somali shop owners. The intra-ethnic networks and trust-based support systems are pivotal to how Somali shop owners run successful businesses in Soweto. The key findings manifested showed that various forms of support came from Somali communities, family and fellow countrymen which were also central to their success. Another key finding showed that Somali shop owners run their businesses by complementing, rather than predominantly competing with the other local businesses, which ultimately differentiates them in this way. The study also revealed that responsiveness to local customer needs by enhancing the value of their business to the locality is also characteristic of how Somali shop owners build customer loyalty. This study contributes to our understanding of how Somali entrepreneurs conduct successful businesses in a hostile host country. The findings have implications for business development training and programmes which support immigrant entrepreneurs. The findings may also be extended to inform how business development programmes would be designed to equally support local entrepreneurs.
- Full Text:
- Authors: Mokitlane, Ofentse Clifford
- Date: 2014
- Subjects: Business enterprises, Foreign -- South Africa , Small business -- Management , Small business -- South Africa , Foreign workers -- South Africa , Employment in foreign countries , Entrepreneurship -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:842 , http://hdl.handle.net/10962/d1015653
- Description: This is a qualitative study which seeks to understand how Somali shop owners run successful businesses in the township of Soweto in South Africa. This research report has three sections, namely (1) the academic paper which comprises a shortened literature review, the research method, findings, and the discussion; (2) an extended literature review and (3) the research methodology. It is important to mention that these three sections are related and not necessarily stand-alone sections. Despite the hostilities faced by the Somali shop owners from the host communities in South Africa, it is notable that they are successful, small-sized entrepreneurs in most townships of South Africa (SA). Previous research on Somalis has predominantly focused on their assimilation into the societies in their host countries, and on how they are led into self-employment because of the unfavourable labour markets in the host country. In this vein, there is a need to understand how they run successful businesses in the townships of SA. This study seeks to answer the following research question: How Do Somali Shop Owners Succeed in Running Businesses in Soweto, South Africa (SA)? In pursuit of answers to the above research question, this study was confined to three locations in Soweto, namely Orlando West, Chiawelo and Rockville which have a relatively high number of Somali entrepreneurs who have been in operation for longer than three years. This qualitative study explored the multiple perspectives of reality of Somali shop owners. Purposively, 14 Somali shop owners were identified initially using purposive sampling. Subsequently, theoretical sampling was used to identify Somali shop owners who were interviewed regarding how they successfully run their businesses in the locations of Orlando West, Chiawelo and Rockville in the township of Soweto. A total of eighteen semi-structured, in-depth and face-to-face interviews were conducted with these shop owners as a means of gathering data to the point of saturating their perspectives. Data collection ceased when new perspectives were no longer evident as interviewees were being repetitive. Open-coding and constant comparison was used to analyse the data. The findings of the study show that ethnicity plays a predominant role in the success of the Somali shop owners. The intra-ethnic networks and trust-based support systems are pivotal to how Somali shop owners run successful businesses in Soweto. The key findings manifested showed that various forms of support came from Somali communities, family and fellow countrymen which were also central to their success. Another key finding showed that Somali shop owners run their businesses by complementing, rather than predominantly competing with the other local businesses, which ultimately differentiates them in this way. The study also revealed that responsiveness to local customer needs by enhancing the value of their business to the locality is also characteristic of how Somali shop owners build customer loyalty. This study contributes to our understanding of how Somali entrepreneurs conduct successful businesses in a hostile host country. The findings have implications for business development training and programmes which support immigrant entrepreneurs. The findings may also be extended to inform how business development programmes would be designed to equally support local entrepreneurs.
- Full Text:
The role of bank finance in small firm growth : a case study
- Authors: Musengi, Sandra
- Date: 2003
- Subjects: Banks and banking -- South Africa , Finance -- South Africa , Small business -- South Africa -- Finance , Small business -- South Africa -- Growth -- Case studies , Entrepreneurship -- South Africa , New business enterprises -- South Africa , Bank loans -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:1176 , http://hdl.handle.net/10962/d1002793 , Banks and banking -- South Africa , Finance -- South Africa , Small business -- South Africa -- Finance , Small business -- South Africa -- Growth -- Case studies , Entrepreneurship -- South Africa , New business enterprises -- South Africa , Bank loans -- South Africa
- Description: The debate concerning small firm access to finance continues. The proliferation of research of the issue underlines the importance attached in promoting a strong entrepreneurial culture within a country. Small firms are significant to economic growth if they are growing. Central to this significance is ascertaining the role of finance and in particular bank finance in accelerating small growth potential. The case study, through its ontological, epistemological and methodological position, draws on a document review and interview material from small firm owners and key informants to explore the role of bank finance in small firm growth. Case study evidence reveals that small firm owners do not intend to finance firm growth with bank finance but prefer to finance growth with internally generated funds. The owners indicate that non-financial and behavioural factors, such as, maintaining decision-making control, experience accessing bank finance, the perception of the banking relationship and growth aspirations of owners may be more important in dertermining the finance structure for firm growth. From the bank's perspective, findings suggest that risk assessment, financial viability of the enterprise and provision of collateral are more important in the lending decisions; findings supported by an analysis of selected documents. The small sample of small firm owners, bank representatives, experts and documents makes it difficult to generalize the findings. However, the findings are significant because exploring the issue from different perspectives presents invaluable insights, which can be investigated further to assist small firm owners, to develop finance products geared for small firm operations, and in the development of the knowledge base on finance-related issues in the South African context.
- Full Text:
- Authors: Musengi, Sandra
- Date: 2003
- Subjects: Banks and banking -- South Africa , Finance -- South Africa , Small business -- South Africa -- Finance , Small business -- South Africa -- Growth -- Case studies , Entrepreneurship -- South Africa , New business enterprises -- South Africa , Bank loans -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:1176 , http://hdl.handle.net/10962/d1002793 , Banks and banking -- South Africa , Finance -- South Africa , Small business -- South Africa -- Finance , Small business -- South Africa -- Growth -- Case studies , Entrepreneurship -- South Africa , New business enterprises -- South Africa , Bank loans -- South Africa
- Description: The debate concerning small firm access to finance continues. The proliferation of research of the issue underlines the importance attached in promoting a strong entrepreneurial culture within a country. Small firms are significant to economic growth if they are growing. Central to this significance is ascertaining the role of finance and in particular bank finance in accelerating small growth potential. The case study, through its ontological, epistemological and methodological position, draws on a document review and interview material from small firm owners and key informants to explore the role of bank finance in small firm growth. Case study evidence reveals that small firm owners do not intend to finance firm growth with bank finance but prefer to finance growth with internally generated funds. The owners indicate that non-financial and behavioural factors, such as, maintaining decision-making control, experience accessing bank finance, the perception of the banking relationship and growth aspirations of owners may be more important in dertermining the finance structure for firm growth. From the bank's perspective, findings suggest that risk assessment, financial viability of the enterprise and provision of collateral are more important in the lending decisions; findings supported by an analysis of selected documents. The small sample of small firm owners, bank representatives, experts and documents makes it difficult to generalize the findings. However, the findings are significant because exploring the issue from different perspectives presents invaluable insights, which can be investigated further to assist small firm owners, to develop finance products geared for small firm operations, and in the development of the knowledge base on finance-related issues in the South African context.
- Full Text:
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