Synthesis, characterization and biological evaluation of xanthate metal complexes
- Authors: Casa, Sandisiwe
- Date: 2014-01
- Subjects: Metal complexes , Ligands
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24250 , vital:62594
- Description: Ni(II), Ag(I), Cu(II), Pd(II) and Pt(II) complexes of xanthate were synthesized and characterized by elemental analysis, UV‒Vis, FTIR, conductivity measurements, decomposition temperatures, and Pd(II), Pt(II) complexes and the xanthate ligands were further characterized by 1H-NMR spectroscopy. Conductivity measurements displayed that the complexes are non‒electrolytes in solution with conductivity values in the range 0.05 ‒ 18.30 μS. Generally all the xanthate ligands are soluble in water and the complexes are insoluble both in non-polar solvents except polar coordinating solvents such as DMSO and DMF. The xanthate complexes are formulated as four coordinate (tetrahedral or square planar), and six coordinate (octahedral) compounds. However, in each of the complexes xanthate acted as bidentate ligand through the two sulfur atoms. The geometries around the metal ions are completed by triphenylphosphine. The ligands and complexes were screened against two bacterial isolates to determine their antibacterial activities. Antibacterial activity of the synthesized metal complexes shows a generally increased activity in comparison with that of their respective free ligands. At a lower concentration some of the complexes did not show any activity, a good number of complexes however showed activity at a higher concentration of 40 mg/ml. The degree of activity varies with metals. Silver complex have been observed to show the highest activity of MIC value of 1.25 mg/mL with regards to antibacterial strength, although it varies with different ligands. , Thesis (MSc) -- Faculty of Science and Agriculture, 2014
- Full Text:
- Date Issued: 2014-01
- Authors: Casa, Sandisiwe
- Date: 2014-01
- Subjects: Metal complexes , Ligands
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24250 , vital:62594
- Description: Ni(II), Ag(I), Cu(II), Pd(II) and Pt(II) complexes of xanthate were synthesized and characterized by elemental analysis, UV‒Vis, FTIR, conductivity measurements, decomposition temperatures, and Pd(II), Pt(II) complexes and the xanthate ligands were further characterized by 1H-NMR spectroscopy. Conductivity measurements displayed that the complexes are non‒electrolytes in solution with conductivity values in the range 0.05 ‒ 18.30 μS. Generally all the xanthate ligands are soluble in water and the complexes are insoluble both in non-polar solvents except polar coordinating solvents such as DMSO and DMF. The xanthate complexes are formulated as four coordinate (tetrahedral or square planar), and six coordinate (octahedral) compounds. However, in each of the complexes xanthate acted as bidentate ligand through the two sulfur atoms. The geometries around the metal ions are completed by triphenylphosphine. The ligands and complexes were screened against two bacterial isolates to determine their antibacterial activities. Antibacterial activity of the synthesized metal complexes shows a generally increased activity in comparison with that of their respective free ligands. At a lower concentration some of the complexes did not show any activity, a good number of complexes however showed activity at a higher concentration of 40 mg/ml. The degree of activity varies with metals. Silver complex have been observed to show the highest activity of MIC value of 1.25 mg/mL with regards to antibacterial strength, although it varies with different ligands. , Thesis (MSc) -- Faculty of Science and Agriculture, 2014
- Full Text:
- Date Issued: 2014-01
South African local labour forums in the municipal sector: Structure, functioning and performance
- Authors: Chabalala, Siphiwe
- Date: 2022-04
- Subjects: Labor productivity -- Public services -- South Africa , Labor disputes -- South Africa , Labor relations
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57567 , vital:58075
- Description: The South African Labour Relations Act 66 of 1995 provides for the establishment of statutory, yet voluntary, employee participation structures in the form of Workplace Forums. These Workplace Forums were modelled on the system of German Works Councils. The establishment of Workplace Forums solely lies with a representative trade union in a workplace of more than 100 employees. Trade unions have not been enthusiastic about the idea of Workplace Forums, this is because they view these structures as a mechanism that undermines collective bargaining due to the limitations that come with consultation as a process in decision-making. Trade unions would rather have powers of negotiation, for which Workplace Forums do not cater. Consequently, very few Workplace Forums have been established in South Africa. In the South African Municipal sector, there are Local Labour Forums which are solely for employee participation over and above matters reserved for collective bargaining in the South African Local Government Bargaining Council. Local Labour Forums have powers of consultation and negotiation on matters that affect labour relations and employees in the municipality. Local Labour Forums became an area of interest because of the limited opportunities in South Africa to study Workplace Forums. The aim of the study was to investigate Local Labour Forums as an example of Workplace Forums as employee participation structures. Therefore, the main research question was: how are these Local Labour Forums structured, what are the details of their functioning and what are the perceptions of the participants in these structures of their influence on performance in the workplace? The aim was translated into four objectives. The first objective was to explore the structure and functioning of Local Labour Forums. The second objective was to explore the perception of the parties to Local Labour Forums, namely, councillors, managers, and unions regarding their relationships. The third objective was to explore the agreements concluded by the parties and their levels of satisfaction with the agreements. The fourth objective was to explore the perception of the parties to Local Labour Forums of the contribution of the Local Labour Forums to the service delivery of the municipality. This was an exploratory and descriptive qualitative study. The population of the study was the Local Labour Forums in two metropolitans, six districts and thirty-one Eastern iv Cape municipalities. The sampling method used was non-probability purposive sampling. Primary data was sourced using both interview guidelines and a short survey questionnaire. The data obtained was transcribed and thematically analysed using Tesch’s (1990) content analysis as a method. The findings of the study indicated that while both Workplace Forums and Local Labour Forums are workplace committees, Local Labour Forums operate differently from Workplace Forums in terms of their structure and functioning. A major difference between these two structures is that Local Labour Forums are joint consultation committees, comprising of both the employer and employee representatives; whereas Workplace Forums are structures which only comprise of employees who then meet with the employer on a regular basis. The processes used for both these structures are somewhat different because Local Labour Forums have powers of consultation and negotiation, whereas Workplace Forums only have the powers to consult and jointly make decisions, not to negotiate. Adding to these differences is that Local Labour Forums have powers to establish subcommittees who will report back to this particular structure, whereas nothing about subcommittees is mentioned for Workplace Forums. In terms of the findings gathered on Local Labour Forums based on the abovementioned objectives, it was found that the establishment of these municipal structures are mandated by the South African Local Government Bargaining Council. Local Labour forums discuss matters of mutual interest which pertain to their respective municipalities. The parties to the Local Labour Forums are from both the employer and employee components. The employer component consists of senior municipal management/directorates and councillors. The employee component consists of the two in-house trade unions, the South African Municipal Workers’ Union and the Independent Municipal and Allied Trade Union. The fact that these parties are from different backgrounds in terms of conscience does not affect the relationships and agreements of the forum, because they are all about what is good for the structure. When it comes to performance of the Local Labour Forum, it was discovered that these structures are not directly involved in delivering services to the municipalities, but the decisions taken influence how the municipalities deliver their services. , Thesis (MA) -- Faculty Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Chabalala, Siphiwe
- Date: 2022-04
- Subjects: Labor productivity -- Public services -- South Africa , Labor disputes -- South Africa , Labor relations
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57567 , vital:58075
- Description: The South African Labour Relations Act 66 of 1995 provides for the establishment of statutory, yet voluntary, employee participation structures in the form of Workplace Forums. These Workplace Forums were modelled on the system of German Works Councils. The establishment of Workplace Forums solely lies with a representative trade union in a workplace of more than 100 employees. Trade unions have not been enthusiastic about the idea of Workplace Forums, this is because they view these structures as a mechanism that undermines collective bargaining due to the limitations that come with consultation as a process in decision-making. Trade unions would rather have powers of negotiation, for which Workplace Forums do not cater. Consequently, very few Workplace Forums have been established in South Africa. In the South African Municipal sector, there are Local Labour Forums which are solely for employee participation over and above matters reserved for collective bargaining in the South African Local Government Bargaining Council. Local Labour Forums have powers of consultation and negotiation on matters that affect labour relations and employees in the municipality. Local Labour Forums became an area of interest because of the limited opportunities in South Africa to study Workplace Forums. The aim of the study was to investigate Local Labour Forums as an example of Workplace Forums as employee participation structures. Therefore, the main research question was: how are these Local Labour Forums structured, what are the details of their functioning and what are the perceptions of the participants in these structures of their influence on performance in the workplace? The aim was translated into four objectives. The first objective was to explore the structure and functioning of Local Labour Forums. The second objective was to explore the perception of the parties to Local Labour Forums, namely, councillors, managers, and unions regarding their relationships. The third objective was to explore the agreements concluded by the parties and their levels of satisfaction with the agreements. The fourth objective was to explore the perception of the parties to Local Labour Forums of the contribution of the Local Labour Forums to the service delivery of the municipality. This was an exploratory and descriptive qualitative study. The population of the study was the Local Labour Forums in two metropolitans, six districts and thirty-one Eastern iv Cape municipalities. The sampling method used was non-probability purposive sampling. Primary data was sourced using both interview guidelines and a short survey questionnaire. The data obtained was transcribed and thematically analysed using Tesch’s (1990) content analysis as a method. The findings of the study indicated that while both Workplace Forums and Local Labour Forums are workplace committees, Local Labour Forums operate differently from Workplace Forums in terms of their structure and functioning. A major difference between these two structures is that Local Labour Forums are joint consultation committees, comprising of both the employer and employee representatives; whereas Workplace Forums are structures which only comprise of employees who then meet with the employer on a regular basis. The processes used for both these structures are somewhat different because Local Labour Forums have powers of consultation and negotiation, whereas Workplace Forums only have the powers to consult and jointly make decisions, not to negotiate. Adding to these differences is that Local Labour Forums have powers to establish subcommittees who will report back to this particular structure, whereas nothing about subcommittees is mentioned for Workplace Forums. In terms of the findings gathered on Local Labour Forums based on the abovementioned objectives, it was found that the establishment of these municipal structures are mandated by the South African Local Government Bargaining Council. Local Labour forums discuss matters of mutual interest which pertain to their respective municipalities. The parties to the Local Labour Forums are from both the employer and employee components. The employer component consists of senior municipal management/directorates and councillors. The employee component consists of the two in-house trade unions, the South African Municipal Workers’ Union and the Independent Municipal and Allied Trade Union. The fact that these parties are from different backgrounds in terms of conscience does not affect the relationships and agreements of the forum, because they are all about what is good for the structure. When it comes to performance of the Local Labour Forum, it was discovered that these structures are not directly involved in delivering services to the municipalities, but the decisions taken influence how the municipalities deliver their services. , Thesis (MA) -- Faculty Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
Guidelines for designing personal health dashboards
- Authors: Chabana, Chabana Ernst
- Date: 2022-11
- Subjects: Dashboards (Management information systems) , Information visualization , Medical informatics , Digital health , Design manual
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/419137 , vital:71619
- Description: The healthcare industry is realising the value of providing ordinary individuals with their personal health data for self-care and self-management purposes, however, these individuals are faced with the challenge of going through, understanding and extracting insights from large volumes of complex personal health data. A dashboard (coupled with data visualization) is regarded as a suitable way to present personal health data effectively, to inform self-care and self- management-based decisions. However, there is no homogeneous (i.e. “one-size-fits-all”) approach to designing dashboards; therefore, this research aimed at creating a set of design guidelines that can be used as a foundation for tailoring dashboards that support the presentation of personal health data. The Design Science Research methodology was used to systematically develop and evaluate the set of dashboard design guidelines. Within this methodology, literature was reviewed and focus groups with participants were conducted to extract insights and inform the development of the initial set (proposed) design guidelines. The proposed design guidelines were then used to develop a medium-fidelity personal health dashboard prototype. Usability testing with the dashboard prototype was conducted to evaluate the efficacy and utility of these design guidelines. The evaluation provided insights that strengthened the quality of the design guidelines. The evaluation indicated that the proposed set of guidelines are suitable for designing a dashboard that presents personal health data effectively. These design guidelines can be adapted in order to inform the process of tailoring dashboards for accommodating different personal health data presentation needs. , Thesis (MCOM) -- Faculty of Commerce, Information Systems, 2023
- Full Text:
- Date Issued: 2022-11
- Authors: Chabana, Chabana Ernst
- Date: 2022-11
- Subjects: Dashboards (Management information systems) , Information visualization , Medical informatics , Digital health , Design manual
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/419137 , vital:71619
- Description: The healthcare industry is realising the value of providing ordinary individuals with their personal health data for self-care and self-management purposes, however, these individuals are faced with the challenge of going through, understanding and extracting insights from large volumes of complex personal health data. A dashboard (coupled with data visualization) is regarded as a suitable way to present personal health data effectively, to inform self-care and self- management-based decisions. However, there is no homogeneous (i.e. “one-size-fits-all”) approach to designing dashboards; therefore, this research aimed at creating a set of design guidelines that can be used as a foundation for tailoring dashboards that support the presentation of personal health data. The Design Science Research methodology was used to systematically develop and evaluate the set of dashboard design guidelines. Within this methodology, literature was reviewed and focus groups with participants were conducted to extract insights and inform the development of the initial set (proposed) design guidelines. The proposed design guidelines were then used to develop a medium-fidelity personal health dashboard prototype. Usability testing with the dashboard prototype was conducted to evaluate the efficacy and utility of these design guidelines. The evaluation provided insights that strengthened the quality of the design guidelines. The evaluation indicated that the proposed set of guidelines are suitable for designing a dashboard that presents personal health data effectively. These design guidelines can be adapted in order to inform the process of tailoring dashboards for accommodating different personal health data presentation needs. , Thesis (MCOM) -- Faculty of Commerce, Information Systems, 2023
- Full Text:
- Date Issued: 2022-11
An examination of the constitutional congruity of the current media legislation in Zimbabwe to global trends
- Authors: Chabinjwa, Trevor
- Date: 2011-12
- Subjects: Mass Media , Zimbabwe , Freedom of speech
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24161 , vital:62438
- Description: The focus of this dissertation was on the nature and operation of laws and regulations that were and are still being used to limit the freedom of the media in Zimbabwe. Through a legal and political analysis of the evolution and use of these laws and regulations by successive governments in Zimbabwe, the study provides an important perspective on the struggle for media freedom in Zimbabwe. The main focus of this study was to examine the impact of media laws in Zimbabwe on the freedom of expression of its citizens. Some of the key media laws under the spotlight include; Access to Information and Protection of Privacy Act (AIPPA), the Public Order and Security Act (POSA) and the Broadcasting Services Act (BSA). The underpinning theoretical framework was informed by the Authoritarian, Libertarian and the Social Responsibility schools of thought. Questionnaires and in-depth interviews with selected key informants were the chief methods for data collection. Secondary data such as court cases, newspapers and some documents from organisations such as the UN, African Charter and Southern Africa Development Community (SADC) Protocol on Culture, Information and Sport were also consulted. Qualitative data was analysed using thematic content analysis while tables, graphs and charts which were interpreted and linked with processed qualitative data to come up with emerging trends and resolutions. The research revealed that the government is aware of the shortcomings in the regulations and laws relating to the media, but is not willing to make genuine and comprehensive reforms. These laws impact negatively on freedom of expression on citizens especially journalists and their media houses. It is evident from the findings that media houses in Zimbabwe are vulnerable. These laws have forced some media houses such as Daily news, Tribune and Capital radio to close. Some of these institutions have since opened after the formation of the Government of National Unity (GNU). But little has changed even after the formation of the GNU. Some of the journalists left Zimbabwe for fear of prosecution. This goes on to confirm that the current media legislations in Zimbabwe are not congruent with global norms such as the SADC Protocol on Culture, Information and Sport, the Universal Declaration of Human Rights Article 19, the African Charter Article 9, and African Charter on Human and Peoples’ Rights (ACHPR) which advocates for freedom of the media and expression. The study concluded that there is no freedom of expression in media legislation as has been witnessed from the findings of the study. The study then recommended crafting of new laws which promote freedom of expression of the citizens of Zimbabwe. , Thesis (MA) -- Social Sciences and Humanities, 2011
- Full Text:
- Date Issued: 2011-12
- Authors: Chabinjwa, Trevor
- Date: 2011-12
- Subjects: Mass Media , Zimbabwe , Freedom of speech
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24161 , vital:62438
- Description: The focus of this dissertation was on the nature and operation of laws and regulations that were and are still being used to limit the freedom of the media in Zimbabwe. Through a legal and political analysis of the evolution and use of these laws and regulations by successive governments in Zimbabwe, the study provides an important perspective on the struggle for media freedom in Zimbabwe. The main focus of this study was to examine the impact of media laws in Zimbabwe on the freedom of expression of its citizens. Some of the key media laws under the spotlight include; Access to Information and Protection of Privacy Act (AIPPA), the Public Order and Security Act (POSA) and the Broadcasting Services Act (BSA). The underpinning theoretical framework was informed by the Authoritarian, Libertarian and the Social Responsibility schools of thought. Questionnaires and in-depth interviews with selected key informants were the chief methods for data collection. Secondary data such as court cases, newspapers and some documents from organisations such as the UN, African Charter and Southern Africa Development Community (SADC) Protocol on Culture, Information and Sport were also consulted. Qualitative data was analysed using thematic content analysis while tables, graphs and charts which were interpreted and linked with processed qualitative data to come up with emerging trends and resolutions. The research revealed that the government is aware of the shortcomings in the regulations and laws relating to the media, but is not willing to make genuine and comprehensive reforms. These laws impact negatively on freedom of expression on citizens especially journalists and their media houses. It is evident from the findings that media houses in Zimbabwe are vulnerable. These laws have forced some media houses such as Daily news, Tribune and Capital radio to close. Some of these institutions have since opened after the formation of the Government of National Unity (GNU). But little has changed even after the formation of the GNU. Some of the journalists left Zimbabwe for fear of prosecution. This goes on to confirm that the current media legislations in Zimbabwe are not congruent with global norms such as the SADC Protocol on Culture, Information and Sport, the Universal Declaration of Human Rights Article 19, the African Charter Article 9, and African Charter on Human and Peoples’ Rights (ACHPR) which advocates for freedom of the media and expression. The study concluded that there is no freedom of expression in media legislation as has been witnessed from the findings of the study. The study then recommended crafting of new laws which promote freedom of expression of the citizens of Zimbabwe. , Thesis (MA) -- Social Sciences and Humanities, 2011
- Full Text:
- Date Issued: 2011-12
Children in conflict with the law: assessing the implementation of the Child Justice Act 75 of 2008 in the Eastern Cape province
- Authors: Chakuwamba, Kapesi Antony
- Date: 2015-06
- Subjects: South Africa. -- Child Justice Act, 2008 , Children -- Legal status, laws, etc
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24945 , vital:63683
- Description: The study explored efforts made by various stakeholders involved in the implementation of the Child Justice Act (CJA). It is essential to get insight on the roles of stakeholders in the child justice and view how their efforts could or do not warrant an effective coordination of the child justice system. This study was inductive in nature. Primary data came from in-depth interviews with individuals and government officials as well as focus groups with children in conflict with the law. Various assumptions relating to delinquent behaviour were highlighted by a description of the various factors underlying or contributing to this behaviour. The theories discussed such as social disorganization and differential association are relevant to this study and help to understand juvenile delinquency. It is essential to look at the extent and causes of juvenile delinquency as well as the history of child justice in South Africa, so that this can be used as a yardstick to measure the development of the law on child justice and see if the coming of the new CJA has made improvements to address juvenile delinquency. This study showed that the development of international and regional norms and standards on juvenile justice such as the UN Convention on the Rights of a Child, the UN Minimum Rules for Administration of Juvenile Justice, the UN Standard Minimum Rules For the Protection of Juveniles Deprived of their Liberty the UN Guidelines for Prevention of Juvenile Delinquency and the African Charter on the Rights and Welfare of the Child provide a comprehensive framework at the international level within which the issue of child justice should be understood. The study also argued that although the CJA brought new innovations in the criminal justice system, challenges in various key provisions of CJA such as assessment, preliminary inquiry, diversion, sentencing, child and youth care centres are noted. Other key findings include lack of training or capacity building, unavailability of budget and public education awareness. There is a need to look at these challenges to improve the multi-sectoral implementation of the CJA. , Thesis (LLM) -- Faculty of Law, 2015
- Full Text:
- Date Issued: 2015-06
- Authors: Chakuwamba, Kapesi Antony
- Date: 2015-06
- Subjects: South Africa. -- Child Justice Act, 2008 , Children -- Legal status, laws, etc
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24945 , vital:63683
- Description: The study explored efforts made by various stakeholders involved in the implementation of the Child Justice Act (CJA). It is essential to get insight on the roles of stakeholders in the child justice and view how their efforts could or do not warrant an effective coordination of the child justice system. This study was inductive in nature. Primary data came from in-depth interviews with individuals and government officials as well as focus groups with children in conflict with the law. Various assumptions relating to delinquent behaviour were highlighted by a description of the various factors underlying or contributing to this behaviour. The theories discussed such as social disorganization and differential association are relevant to this study and help to understand juvenile delinquency. It is essential to look at the extent and causes of juvenile delinquency as well as the history of child justice in South Africa, so that this can be used as a yardstick to measure the development of the law on child justice and see if the coming of the new CJA has made improvements to address juvenile delinquency. This study showed that the development of international and regional norms and standards on juvenile justice such as the UN Convention on the Rights of a Child, the UN Minimum Rules for Administration of Juvenile Justice, the UN Standard Minimum Rules For the Protection of Juveniles Deprived of their Liberty the UN Guidelines for Prevention of Juvenile Delinquency and the African Charter on the Rights and Welfare of the Child provide a comprehensive framework at the international level within which the issue of child justice should be understood. The study also argued that although the CJA brought new innovations in the criminal justice system, challenges in various key provisions of CJA such as assessment, preliminary inquiry, diversion, sentencing, child and youth care centres are noted. Other key findings include lack of training or capacity building, unavailability of budget and public education awareness. There is a need to look at these challenges to improve the multi-sectoral implementation of the CJA. , Thesis (LLM) -- Faculty of Law, 2015
- Full Text:
- Date Issued: 2015-06
Housing delivery and empowerment in Post - Apartheid South Africa: The Case of Nkonkobe Municipality
- Authors: Chakuwamba, Kapesi Antony
- Date: 2009-12
- Subjects: Housing -- Development , Nation-Building , Democratization
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/23293 , vital:57027
- Description: The core argument in the study is that there have been little prospects of housing delivery in Nkonkobe Municipality. The obstacles for housing development in this area are embedded in the inflexibility of current policies and legacies of the colonial as well as the Apartheid era. Furthermore, the findings indicate that local as well as external sociopolitical practices such as lack of funding, unavailability of land, corruption, politicking, lack of community participation, impact of macro-economic policy, planning and lack of capacity seem to hamper the process of housing delivery. Hence, there is a need for an alternative development strategy which is adopted as the conceptual framework of this study. This is to enhance housing development in most rural areas. This conceptual framework propounds that housing provision in Nkonkobe region should be enhanced in the context of empowerment, nation-building and democratization in the post-Apartheid South Africa. The problem of housing has become a worldwide phenomenon. Compared to other countries, the number of people in need of adequate shelter has remarkably increased and in South Africa the number of people who live in substandard housing and those in desperate need of shelter is enormous. However, in the study a view of housing provision in post-Apartheid South Africa is advocated through looking at the nature of the state and its capacity to deliver quality housing service. A qualitative methodology comprising in-depth interviews and observation was employed in order to gain a deeper understanding of the effectiveness of the municipality in delivering quality service to its people. The ideological perspectives view historical causes and present day reasons for the perpetuation of the housing problem from different angles. A strategy based on alternative development is proposed in this study. The conceptual framework views the poor as active people engaged in the production of their own lives not passive recipients of state development projects. An underlying assumption is that housing provision is influenced by previous state forms and spatial practices. Therefore, the level of community participation could influence the success of housing development projects. , Thesis (MA) -- Faculty of Social Sciences and Humanities, 2009
- Full Text:
- Date Issued: 2009-12
Housing delivery and empowerment in Post - Apartheid South Africa: The Case of Nkonkobe Municipality
- Authors: Chakuwamba, Kapesi Antony
- Date: 2009-12
- Subjects: Housing -- Development , Nation-Building , Democratization
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/23293 , vital:57027
- Description: The core argument in the study is that there have been little prospects of housing delivery in Nkonkobe Municipality. The obstacles for housing development in this area are embedded in the inflexibility of current policies and legacies of the colonial as well as the Apartheid era. Furthermore, the findings indicate that local as well as external sociopolitical practices such as lack of funding, unavailability of land, corruption, politicking, lack of community participation, impact of macro-economic policy, planning and lack of capacity seem to hamper the process of housing delivery. Hence, there is a need for an alternative development strategy which is adopted as the conceptual framework of this study. This is to enhance housing development in most rural areas. This conceptual framework propounds that housing provision in Nkonkobe region should be enhanced in the context of empowerment, nation-building and democratization in the post-Apartheid South Africa. The problem of housing has become a worldwide phenomenon. Compared to other countries, the number of people in need of adequate shelter has remarkably increased and in South Africa the number of people who live in substandard housing and those in desperate need of shelter is enormous. However, in the study a view of housing provision in post-Apartheid South Africa is advocated through looking at the nature of the state and its capacity to deliver quality housing service. A qualitative methodology comprising in-depth interviews and observation was employed in order to gain a deeper understanding of the effectiveness of the municipality in delivering quality service to its people. The ideological perspectives view historical causes and present day reasons for the perpetuation of the housing problem from different angles. A strategy based on alternative development is proposed in this study. The conceptual framework views the poor as active people engaged in the production of their own lives not passive recipients of state development projects. An underlying assumption is that housing provision is influenced by previous state forms and spatial practices. Therefore, the level of community participation could influence the success of housing development projects. , Thesis (MA) -- Faculty of Social Sciences and Humanities, 2009
- Full Text:
- Date Issued: 2009-12
Stakeholder relationship management and the perception of trust: a case study of a salient stakeholder
- Authors: Chambers, Craig Brian
- Date: 2022-06
- Subjects: Stakeholder management South Africa Sundays River (Eastern Cape) , Stakeholder theory , Trust , Industrial priorities , Social capital (Sociology)
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/419060 , vital:71612
- Description: Trust is an essential aspect in developing meaningful relationships between firms and their stakeholders. Mayer, Davis and Schoorman (1995, p.709) define trust as “the willingness of a party to be vulnerable to the actions of another party based on the expectation that the other party will perform a particular action important to the trustor irrespective of the ability to monitor or control that other party”. This study took the form of an explanatory case study that focussed on an interaction between a firm and a salient stakeholder and attempted to explain how this interaction influenced the perceived trustworthiness of the firm in stakeholders that were observing the interaction. The study attempted to add to the work of Crane (2020), whose research had focussed on stakeholder connectedness, and specifically how this could be utilized by firms interacting with stakeholders to engender trust in a wider group of stakeholders. The research aimed to evaluate how the Sterile Insect Release programme, operating by the firm in the Sunday’s River Valley, was given a second chance through engagement with a salient stakeholder and how the interaction was observed by a wider group of stakeholders leading to perceived stakeholder trustworthiness and social capital. The study had five objectives, namely to; (1) analyse how a firm’s ability, benevolence, and integrity enables (or does not engender) the development of the firm’s trustworthiness amongst its stakeholders; (2) analyse how the firm’s engagement with a salient stakeholder enables (or does not engender) increased levels of trustworthiness in the firm by the stakeholders that are observing its interaction with a salient stakeholder; (3) analyse the benefits of social capital gained through increased levels of stakeholder trust; (4) identify good practice guidelines for firm engagement with salient stakeholders to ensure the correct cues are portrayed to observing stakeholders for the development of the trustworthiness of the firm; and (5) make recommendations related to management practices that will support the development of trust. The research adopted a qualitative approach and data were collected through semi-structured interviews with three groups of stakeholders that were present at the meeting. A review of the literature was undertaken to identify various propositions for the research and from which a theory-driven coding memo was developed. The derived propositions were as follows: (1) observing a firm’s engagement with a single salient stakeholder will provide cues to observing stakeholders about the trustworthiness of the firm, and (2) perceptions of a firm’s trustworthiness will result in increased social capital between the firm and its stakeholders. The first proposition was divided into three sub-propositions for the study which stated; (a) observing a firm’s engagement with a single salient stakeholder will provide cues to observing stakeholders about the ability of the firm; (b) observing a firm’s engagement with a single salient stakeholder will provide cues to observing stakeholders about the benevolence of the firm; and (c) observing a firm’s engagement with a single salient stakeholder will provide cues to observing stakeholders about the integrity of the firm. From the literature analysis, various themes were identified which include, observed interactions, ability, benevolence, integrity, trustworthiness, and increased social capital. The research findings confirmed the propositions as being relevant to the case study. The findings confirmed that ability, benevolence, and integrity are key attributes in portraying trustworthiness when interacting with a salient stakeholder. All three attributes were noted by the interviewees as being important to observing stakeholders in the development of trust in a firm, although ability and integrity were found to be the dominant attributes in this case study. The findings did present some evidence that an increased level of perceived trustworthiness in the firm did positively influence the levels of social capital, however, this was not a common theme among all the interviewees. In the light of these findings, it is recommended that firms utilize stakeholder models to identify salient stakeholders that are influential within the markets in which they operate. The firm should actively pursue a strong relationship with these stakeholders, and further attempt to generate opportunities to interact with these stakeholders in a public forum where stakeholder connectedness could be utilized to develop perceived trust in the wider group of stakeholders. The firm should focus on open, honest, and transparent communication which are key aspects for portraying the attributes of ability, benevolence, and integrity. The study addresses a gap in the trust literature at a stakeholder level and therefore has contributed to the trust literature by addressing how the connectedness between stakeholders can lead to trust in a wider group of stakeholders by increasing efficiency during these interactions and utilizing situational circumstances to build social capital. , Thesis (MBA) -- Faculty of Commerce, Rhodes Business School, 2023
- Full Text:
- Date Issued: 2022-06
- Authors: Chambers, Craig Brian
- Date: 2022-06
- Subjects: Stakeholder management South Africa Sundays River (Eastern Cape) , Stakeholder theory , Trust , Industrial priorities , Social capital (Sociology)
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/419060 , vital:71612
- Description: Trust is an essential aspect in developing meaningful relationships between firms and their stakeholders. Mayer, Davis and Schoorman (1995, p.709) define trust as “the willingness of a party to be vulnerable to the actions of another party based on the expectation that the other party will perform a particular action important to the trustor irrespective of the ability to monitor or control that other party”. This study took the form of an explanatory case study that focussed on an interaction between a firm and a salient stakeholder and attempted to explain how this interaction influenced the perceived trustworthiness of the firm in stakeholders that were observing the interaction. The study attempted to add to the work of Crane (2020), whose research had focussed on stakeholder connectedness, and specifically how this could be utilized by firms interacting with stakeholders to engender trust in a wider group of stakeholders. The research aimed to evaluate how the Sterile Insect Release programme, operating by the firm in the Sunday’s River Valley, was given a second chance through engagement with a salient stakeholder and how the interaction was observed by a wider group of stakeholders leading to perceived stakeholder trustworthiness and social capital. The study had five objectives, namely to; (1) analyse how a firm’s ability, benevolence, and integrity enables (or does not engender) the development of the firm’s trustworthiness amongst its stakeholders; (2) analyse how the firm’s engagement with a salient stakeholder enables (or does not engender) increased levels of trustworthiness in the firm by the stakeholders that are observing its interaction with a salient stakeholder; (3) analyse the benefits of social capital gained through increased levels of stakeholder trust; (4) identify good practice guidelines for firm engagement with salient stakeholders to ensure the correct cues are portrayed to observing stakeholders for the development of the trustworthiness of the firm; and (5) make recommendations related to management practices that will support the development of trust. The research adopted a qualitative approach and data were collected through semi-structured interviews with three groups of stakeholders that were present at the meeting. A review of the literature was undertaken to identify various propositions for the research and from which a theory-driven coding memo was developed. The derived propositions were as follows: (1) observing a firm’s engagement with a single salient stakeholder will provide cues to observing stakeholders about the trustworthiness of the firm, and (2) perceptions of a firm’s trustworthiness will result in increased social capital between the firm and its stakeholders. The first proposition was divided into three sub-propositions for the study which stated; (a) observing a firm’s engagement with a single salient stakeholder will provide cues to observing stakeholders about the ability of the firm; (b) observing a firm’s engagement with a single salient stakeholder will provide cues to observing stakeholders about the benevolence of the firm; and (c) observing a firm’s engagement with a single salient stakeholder will provide cues to observing stakeholders about the integrity of the firm. From the literature analysis, various themes were identified which include, observed interactions, ability, benevolence, integrity, trustworthiness, and increased social capital. The research findings confirmed the propositions as being relevant to the case study. The findings confirmed that ability, benevolence, and integrity are key attributes in portraying trustworthiness when interacting with a salient stakeholder. All three attributes were noted by the interviewees as being important to observing stakeholders in the development of trust in a firm, although ability and integrity were found to be the dominant attributes in this case study. The findings did present some evidence that an increased level of perceived trustworthiness in the firm did positively influence the levels of social capital, however, this was not a common theme among all the interviewees. In the light of these findings, it is recommended that firms utilize stakeholder models to identify salient stakeholders that are influential within the markets in which they operate. The firm should actively pursue a strong relationship with these stakeholders, and further attempt to generate opportunities to interact with these stakeholders in a public forum where stakeholder connectedness could be utilized to develop perceived trust in the wider group of stakeholders. The firm should focus on open, honest, and transparent communication which are key aspects for portraying the attributes of ability, benevolence, and integrity. The study addresses a gap in the trust literature at a stakeholder level and therefore has contributed to the trust literature by addressing how the connectedness between stakeholders can lead to trust in a wider group of stakeholders by increasing efficiency during these interactions and utilizing situational circumstances to build social capital. , Thesis (MBA) -- Faculty of Commerce, Rhodes Business School, 2023
- Full Text:
- Date Issued: 2022-06
The economic contribution of the tourism accommodation sector in the Karoo
- Authors: Chandler, Biddy Lee
- Date: 2013-04-06
- Subjects: Hospitality industry South Africa Karoo , Karoo (South Africa) Economic conditions , Small cities South Africa Karoo , Tourism South Africa Karoo
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/366169 , vital:65838
- Description: Tourism is not only the world’s largest traded commodity in which many countries have gained economic advantage and stability, it is also a phenomenon of great economic and social significance. Tourism’s contribution, especially within developing countries and within emerging markets like South Africa, has become increasingly significant as it has created major economic growth and has highlighted areas of potential new sustainable development. The ultimate goal of achieving an increase in GDP and the creation of new employment opportunities is enhanced through the development of tourism. Considering the importance of the above and because the impact of tourism development in small towns is of significant economic benefit, research into this field is of value. This is the core of this study. As a result of tourism demand continually changing in small towns, mostly due to globalisation, demographic changes and agricultural changes, the need to continually update tourism data to ensure that tourism products remain highly rated is vital. This requires identifying tourists’ needs and supplying exactly what tourists demand. More specifically, evaluating tourist satisfaction and dissatisfaction will give accurate indications of a destination’s ability to satisfy its tourists, which is what will encourage repeat visits. The first objective of this dissertation was to qualitatively evaluate, through determining 27 product owners’ and 206 tourists’, opinions/perceptions of the tourism product offering in the Karoo. This study examined the accommodation sector of the tourism industry within 13 small towns in the Karoo. This is a fast growing and maturing industry. The study revealed that product owners and tourists expressed a positive attitude towards the growth of tourism in the Karoo, which they said was due to its heritage and authenticity, climate, desert tourism, natural beauty, ecotourism, remoteness, peace and quiet and acting as a refuge in an unspoilt natural environment. Amongst other recommendations, this result highlighted the importance of keeping closed the ‘gap’ between the expected product/level of service and the customer’s perception of the actual product/service received, by paying special attention to each of the identified tourist benefits. Most importantly, product owners, local tourism organisations (LTOs), municipalities, the government and all tourism stakeholders need to ensure that they work efficiently and effectively through transparent and collaborative relationships to ensure that they generate the highest possible returns from tourism investment through strategies that take cognizance of the above. The second objective of this dissertation was to quantitatively evaluate the economic impact of tourism through gathering and calculating 107 tourists’ spending data and 15 product owners’ expenditure data over a six month period between December 2010 and May 2011 in Graaff-Reinet. It was found that there was an increase over time in tourist spending, which led to an increase in direct income (net injection of visitor spending) and thus there was an increase in indirect income(affecting the level of product owners’ income)in the Graaff-Reinet economy. The key calculations in this study reflected a high multiplier of 1.2and a small amount of leakage (21%);and the final tourism economic impact of the accommodation sector in Graaff-Reinet wasR8940 982.00. This implies a positive economic contribution to this town. A focus on growing the tourist market is therefore a goal worth pursuing. This study provides up-to-date, statistically valid numerical/quantitative data as well as current qualitative data. However, gathering data for a longitudinal study would be highly beneficial to determine trends of how the tourism market in small towns is developing. This field has been given minimal attention, specifically within small towns. This dissertation was thus an attempt to initiate and motivate further ongoing efforts with regards to gathering, specifically economic, tourism data. Showing the positive economic contribution, and the multiple ripple effects that attracting tourists to an area can have, and the ultimate measurable economic benefit created through having a strong multiplier effect, will hopefully encourage all stakeholders to be confident and take the tourism industry more seriously. This highlights the need to recognise the economic impact potential of the tourism sector and to use the positive results identified in this study as a tool to lobby for tourism investment, which is unfortunately not reflected currently in many governmental programmes. Developing greater co-operation and co-ordination between the private and public sectors is needed: the most appropriate development model for the tourism industry being government led, private sector driven, community based and labour conscious in order for it to reap the benefits reflected in this tourism study. , Thesis (MEcon) -- Faculty of Commerce, Economics and Economic History, 2013
- Full Text:
- Date Issued: 2013-04-06
- Authors: Chandler, Biddy Lee
- Date: 2013-04-06
- Subjects: Hospitality industry South Africa Karoo , Karoo (South Africa) Economic conditions , Small cities South Africa Karoo , Tourism South Africa Karoo
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/366169 , vital:65838
- Description: Tourism is not only the world’s largest traded commodity in which many countries have gained economic advantage and stability, it is also a phenomenon of great economic and social significance. Tourism’s contribution, especially within developing countries and within emerging markets like South Africa, has become increasingly significant as it has created major economic growth and has highlighted areas of potential new sustainable development. The ultimate goal of achieving an increase in GDP and the creation of new employment opportunities is enhanced through the development of tourism. Considering the importance of the above and because the impact of tourism development in small towns is of significant economic benefit, research into this field is of value. This is the core of this study. As a result of tourism demand continually changing in small towns, mostly due to globalisation, demographic changes and agricultural changes, the need to continually update tourism data to ensure that tourism products remain highly rated is vital. This requires identifying tourists’ needs and supplying exactly what tourists demand. More specifically, evaluating tourist satisfaction and dissatisfaction will give accurate indications of a destination’s ability to satisfy its tourists, which is what will encourage repeat visits. The first objective of this dissertation was to qualitatively evaluate, through determining 27 product owners’ and 206 tourists’, opinions/perceptions of the tourism product offering in the Karoo. This study examined the accommodation sector of the tourism industry within 13 small towns in the Karoo. This is a fast growing and maturing industry. The study revealed that product owners and tourists expressed a positive attitude towards the growth of tourism in the Karoo, which they said was due to its heritage and authenticity, climate, desert tourism, natural beauty, ecotourism, remoteness, peace and quiet and acting as a refuge in an unspoilt natural environment. Amongst other recommendations, this result highlighted the importance of keeping closed the ‘gap’ between the expected product/level of service and the customer’s perception of the actual product/service received, by paying special attention to each of the identified tourist benefits. Most importantly, product owners, local tourism organisations (LTOs), municipalities, the government and all tourism stakeholders need to ensure that they work efficiently and effectively through transparent and collaborative relationships to ensure that they generate the highest possible returns from tourism investment through strategies that take cognizance of the above. The second objective of this dissertation was to quantitatively evaluate the economic impact of tourism through gathering and calculating 107 tourists’ spending data and 15 product owners’ expenditure data over a six month period between December 2010 and May 2011 in Graaff-Reinet. It was found that there was an increase over time in tourist spending, which led to an increase in direct income (net injection of visitor spending) and thus there was an increase in indirect income(affecting the level of product owners’ income)in the Graaff-Reinet economy. The key calculations in this study reflected a high multiplier of 1.2and a small amount of leakage (21%);and the final tourism economic impact of the accommodation sector in Graaff-Reinet wasR8940 982.00. This implies a positive economic contribution to this town. A focus on growing the tourist market is therefore a goal worth pursuing. This study provides up-to-date, statistically valid numerical/quantitative data as well as current qualitative data. However, gathering data for a longitudinal study would be highly beneficial to determine trends of how the tourism market in small towns is developing. This field has been given minimal attention, specifically within small towns. This dissertation was thus an attempt to initiate and motivate further ongoing efforts with regards to gathering, specifically economic, tourism data. Showing the positive economic contribution, and the multiple ripple effects that attracting tourists to an area can have, and the ultimate measurable economic benefit created through having a strong multiplier effect, will hopefully encourage all stakeholders to be confident and take the tourism industry more seriously. This highlights the need to recognise the economic impact potential of the tourism sector and to use the positive results identified in this study as a tool to lobby for tourism investment, which is unfortunately not reflected currently in many governmental programmes. Developing greater co-operation and co-ordination between the private and public sectors is needed: the most appropriate development model for the tourism industry being government led, private sector driven, community based and labour conscious in order for it to reap the benefits reflected in this tourism study. , Thesis (MEcon) -- Faculty of Commerce, Economics and Economic History, 2013
- Full Text:
- Date Issued: 2013-04-06
An analysis of students’ constructions of the ‘fees must Fall’ movement at an historically black university
- Authors: Chandler, Kelly Jean
- Date: 2021-02
- Subjects: Student movements , College students--Political activity , Student protesters
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21058 , vital:46939
- Description: The ‘Fees Must Fall’ movement which occured in 2015 and 2016 was a major national event which affected most higher education institutions in South Africa. This research considers the constructions of the ‘Fees Must Fall’ movement at an historically black university, namely, the University of Fort Hare. Furthermore, the research analyzes how students are positioned in their constructions in relation to the movement. The study aims to contribute to the understanding of the lived experiences of student activists in the 2015 and 2016 ‘Fees Must Fall’ movement at the University of Fort Hare. The data collection method used was a convenience sampling method with seven participants interviewed. Making use of the guidelines of a Foucauldian Discourse Analysis, four primary discourses were identified from the data collected: coercion discourses; fear discourses; financial discourses; and meritocracy discourses. The positions of students were varied and consisted of both agentic and submissive positions, with the student representative council frequently being positioned dominantly. The theoretical framework also included Michel Foucault’s theories of governmentality and biopower which contributed significantly to the understandings of institutional power in the university context. The research is conducted against ethical backdrop of the philosophies and guidelines of postcolonial psychology. The broader context of South Africa is observed and discussed, specifically recognizing the legacy of apartheid and other historical antecedents such as colonization. The issues of transformation, institutional racism, and decolonization are placed at the forefront of this research endeavour. , Thesis (MSoc Sci) (Psychology) - - University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-02
- Authors: Chandler, Kelly Jean
- Date: 2021-02
- Subjects: Student movements , College students--Political activity , Student protesters
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21058 , vital:46939
- Description: The ‘Fees Must Fall’ movement which occured in 2015 and 2016 was a major national event which affected most higher education institutions in South Africa. This research considers the constructions of the ‘Fees Must Fall’ movement at an historically black university, namely, the University of Fort Hare. Furthermore, the research analyzes how students are positioned in their constructions in relation to the movement. The study aims to contribute to the understanding of the lived experiences of student activists in the 2015 and 2016 ‘Fees Must Fall’ movement at the University of Fort Hare. The data collection method used was a convenience sampling method with seven participants interviewed. Making use of the guidelines of a Foucauldian Discourse Analysis, four primary discourses were identified from the data collected: coercion discourses; fear discourses; financial discourses; and meritocracy discourses. The positions of students were varied and consisted of both agentic and submissive positions, with the student representative council frequently being positioned dominantly. The theoretical framework also included Michel Foucault’s theories of governmentality and biopower which contributed significantly to the understandings of institutional power in the university context. The research is conducted against ethical backdrop of the philosophies and guidelines of postcolonial psychology. The broader context of South Africa is observed and discussed, specifically recognizing the legacy of apartheid and other historical antecedents such as colonization. The issues of transformation, institutional racism, and decolonization are placed at the forefront of this research endeavour. , Thesis (MSoc Sci) (Psychology) - - University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-02
Samuel Palmer and Romanticism
- Authors: Chapman, Anton
- Date: 1985
- Subjects: Uncatalogued
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10962/193269 , vital:45316
- Description: This introduction and ensuing essay are something in the nature of a personal confession. Deemed as such what I have written concerning Samuel Palmer has not, in any way, been written as an exercise, but rather for the purpose of self-edification. This I will elaborate upon while disclosing my motive for writing on Palmer. Palmer's works - when I first saw them - were something of a revelation. They seemed the alpha and omega of my own artistic endeavour. Perhaps the term which best describes the euphoria I felt is 1deja vu1, because although it describes a connectedness of sorts, the words have in their sound an exotic ring. There is in it an implied equivocation - and equivocality best describes my understanding of Samuel Palmer at that juncture. This euphoria I felt dimmed with the realisation that by purportedly claiming, as I was, Samuel Palmer's visionary landscapes as my goal I was treading on sacred ground; I'd arrived, as it were, in another's Paradise. The effects of this upon my own creativity were completely negative. Worse still, I lacked the necessary means to extricate myself from Palmer's paradisiacal visions. His influence was incapacitating and convoluting my own growth. It was obvious then that I had to be rid of Samuel Palmer. , Thesis (MA) -- Faculty of Humanities, Fine Art, 1985
- Full Text:
- Date Issued: 1985
- Authors: Chapman, Anton
- Date: 1985
- Subjects: Uncatalogued
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10962/193269 , vital:45316
- Description: This introduction and ensuing essay are something in the nature of a personal confession. Deemed as such what I have written concerning Samuel Palmer has not, in any way, been written as an exercise, but rather for the purpose of self-edification. This I will elaborate upon while disclosing my motive for writing on Palmer. Palmer's works - when I first saw them - were something of a revelation. They seemed the alpha and omega of my own artistic endeavour. Perhaps the term which best describes the euphoria I felt is 1deja vu1, because although it describes a connectedness of sorts, the words have in their sound an exotic ring. There is in it an implied equivocation - and equivocality best describes my understanding of Samuel Palmer at that juncture. This euphoria I felt dimmed with the realisation that by purportedly claiming, as I was, Samuel Palmer's visionary landscapes as my goal I was treading on sacred ground; I'd arrived, as it were, in another's Paradise. The effects of this upon my own creativity were completely negative. Worse still, I lacked the necessary means to extricate myself from Palmer's paradisiacal visions. His influence was incapacitating and convoluting my own growth. It was obvious then that I had to be rid of Samuel Palmer. , Thesis (MA) -- Faculty of Humanities, Fine Art, 1985
- Full Text:
- Date Issued: 1985
COVID19 and accountability in South Africa: legislation, ethics and disaster risk management
- Authors: Chapman, Emma Deidre
- Date: 2023-10-13
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/419565 , vital:71655
- Description: Embargoed. Possible release in 2026 pending publication. , Thesis (MSC Pharm) -- Faculty of Pharmacy, 2023
- Full Text:
- Date Issued: 2023-10-13
- Authors: Chapman, Emma Deidre
- Date: 2023-10-13
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/419565 , vital:71655
- Description: Embargoed. Possible release in 2026 pending publication. , Thesis (MSC Pharm) -- Faculty of Pharmacy, 2023
- Full Text:
- Date Issued: 2023-10-13
An evaluation of a bank’s clients’ preference for particular communication channels
- Authors: Chapwanya, Marvelous
- Date: 2021-04
- Subjects: Communication , Mass media
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/26615 , vital:65663
- Description: This study aims to establish clients’ preference for particular communication channels of a particular bank in Alice. The study, focusing on marketing communication, was guided by the tenets of media richness theory. The study employed both quantitative and qualitative research methods. This particular bank is one of the biggest banks in South Africa and it has many branches across the country and abroad. However, this study only focused on clients in the small town of Alice in the Eastern Cape. Alice has three major groups of clients: those who are highly educated, those who are illiterate and those who fall in between. This diversity in the demographics of the clients affects the way people react to the communication channels used by this bank including modern communication channels and traditional channels. It was discovered that education level, age (as related to literacy level), language, geographical location and access to computers and the internet have an impact on the way the clients evaluate the preference for particular communication channels of this bank. The results of the study show that the majority of the clients prefer communication channels that are interactive like face-to-face communication and cell phone calls. The other channels at the clients’ disposal are television, radio, newspapers, printed mail, internet and emails. However, some of these channels are not regarded as very effective by the clients in Alice for several reasons such as the rural nature of Alice, lack of access and resources, being illiterate, and a lack of education. The clients suggested that the bank make use of other communication channels that suit a rural and less developed area in order to effectively communicate with the clients. The study also brought to light that the use of the new ICTs in Alice is still lagging, resulting in many customers experiencing problems when they want to use some of the communication channels offered by the bank. , Thesis (MSoc ) -- Faculty of Social Sciences & Humanities, 2021
- Full Text:
- Date Issued: 2021-04
- Authors: Chapwanya, Marvelous
- Date: 2021-04
- Subjects: Communication , Mass media
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/26615 , vital:65663
- Description: This study aims to establish clients’ preference for particular communication channels of a particular bank in Alice. The study, focusing on marketing communication, was guided by the tenets of media richness theory. The study employed both quantitative and qualitative research methods. This particular bank is one of the biggest banks in South Africa and it has many branches across the country and abroad. However, this study only focused on clients in the small town of Alice in the Eastern Cape. Alice has three major groups of clients: those who are highly educated, those who are illiterate and those who fall in between. This diversity in the demographics of the clients affects the way people react to the communication channels used by this bank including modern communication channels and traditional channels. It was discovered that education level, age (as related to literacy level), language, geographical location and access to computers and the internet have an impact on the way the clients evaluate the preference for particular communication channels of this bank. The results of the study show that the majority of the clients prefer communication channels that are interactive like face-to-face communication and cell phone calls. The other channels at the clients’ disposal are television, radio, newspapers, printed mail, internet and emails. However, some of these channels are not regarded as very effective by the clients in Alice for several reasons such as the rural nature of Alice, lack of access and resources, being illiterate, and a lack of education. The clients suggested that the bank make use of other communication channels that suit a rural and less developed area in order to effectively communicate with the clients. The study also brought to light that the use of the new ICTs in Alice is still lagging, resulting in many customers experiencing problems when they want to use some of the communication channels offered by the bank. , Thesis (MSoc ) -- Faculty of Social Sciences & Humanities, 2021
- Full Text:
- Date Issued: 2021-04
Detriments associated with substance abuse among out - of - school youth in Ntselamanzi, village, Alice Town
- Authors: Chatikobo, Nyasha
- Date: 2015
- Subjects: Substance abuse--South Africa--Eastern Cape , Drug abuse--South Africa--Eastern Cape , Youth--Substance use--South Africa--Eastern Cape
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/19442 , vital:43087
- Description: The main aim of the study was to investigate the detriments associated with substance abuse among the out- of- school youth of Ntselamanzi Village in Alice. This study intended to achieve the following objectives. (i) to establish the causes of increased indulgence in substance abuse in Ntselamanzi village, Eastern Cape. (ii) to identify the various kinds of drugs abused by the society of Ntselamanzi (iii) to identify the consequences of substance abuse to the lives of the out-of-school youth. (iv) to suggest the strategies that can be used to reduce substance abuse in order to enhance the youth‟s socio-economic growth and societal bliss. Using the quantitative method ninety-eight questionnaires were administered to the out-of-school youth in Ntselamanzi village and eighty questionnaires were returned fully answered. The major findings of the study outlined that dominating factors of substance abuse in Ntselamanzi village were family drug use, increased drug accessibility, lack of recreation and peer influence. As a result drug abuse among the out of school youth has indicated that the youth end up dropping out of school, unemployed, facing health complications and committing anti-social activities in the village which causing family conflicts and rifts in the community. These all affected the out-of-school youths‟ well-being, academic future and their quality of life was lowered due to all related issues with drug abuse. It can be concluded that drug use among rural outof-school youth is detrimental to the out-of-school youths, their families destroyed and their community crippled from the anti-social activities that take place. The future of the youths‟ education is hampered; the quality of persons in the community and families is lowered. Having unproductive out-of-school youth as a result of drug abuse is not good for the development of the village and all the persons therein. , Thesis (M Soc Sc) (Social Work) -- University of Fort Hare, 2015
- Full Text:
- Date Issued: 2015
- Authors: Chatikobo, Nyasha
- Date: 2015
- Subjects: Substance abuse--South Africa--Eastern Cape , Drug abuse--South Africa--Eastern Cape , Youth--Substance use--South Africa--Eastern Cape
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/19442 , vital:43087
- Description: The main aim of the study was to investigate the detriments associated with substance abuse among the out- of- school youth of Ntselamanzi Village in Alice. This study intended to achieve the following objectives. (i) to establish the causes of increased indulgence in substance abuse in Ntselamanzi village, Eastern Cape. (ii) to identify the various kinds of drugs abused by the society of Ntselamanzi (iii) to identify the consequences of substance abuse to the lives of the out-of-school youth. (iv) to suggest the strategies that can be used to reduce substance abuse in order to enhance the youth‟s socio-economic growth and societal bliss. Using the quantitative method ninety-eight questionnaires were administered to the out-of-school youth in Ntselamanzi village and eighty questionnaires were returned fully answered. The major findings of the study outlined that dominating factors of substance abuse in Ntselamanzi village were family drug use, increased drug accessibility, lack of recreation and peer influence. As a result drug abuse among the out of school youth has indicated that the youth end up dropping out of school, unemployed, facing health complications and committing anti-social activities in the village which causing family conflicts and rifts in the community. These all affected the out-of-school youths‟ well-being, academic future and their quality of life was lowered due to all related issues with drug abuse. It can be concluded that drug use among rural outof-school youth is detrimental to the out-of-school youths, their families destroyed and their community crippled from the anti-social activities that take place. The future of the youths‟ education is hampered; the quality of persons in the community and families is lowered. Having unproductive out-of-school youth as a result of drug abuse is not good for the development of the village and all the persons therein. , Thesis (M Soc Sc) (Social Work) -- University of Fort Hare, 2015
- Full Text:
- Date Issued: 2015
Ethical sensitivity of internal audit university students
- Authors: Chauke, Deroul
- Date: 2021-04
- Subjects: Accounting -- Study and teaching (Higher) -- South Africa , Ethics , Management -- Moral and ethical aspects
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/51074 , vital:43206
- Description: Ethics is an important aspect of business, particularly in the internal audit profession, and especially after the corporate scandals in the twenty-first century. Internal auditors play an important role in business and society as they hold executive directors of organisations accountable on behalf of various stakeholders and shareholders, by reviewing the effectiveness of internal control systems, risk management, and governance processes. Similar to the legal and medical professions, internal auditors are expected by the public and clients they serve, to uphold high ethical standards. The overall objective of this study is to determine whether internal audit university students possess sufficient ethical sensitivity to appropriately respond to ethical challenges they could face when they enter the internal audit profession. To achieve the objective of this study, a qualitative research approach was followed. To collect the primary data, a questionnaire containing six vignettes was administered to internal audit university students at three universities in South Africa. The qualitative data provided the researcher with rich and in-depth evidence about the ethical sensitivity of internal audit university students. The findings of this study revealed that most students have the necessary ethical sensitivity to respond to ethical challenges. The findings also revealed that taking an ethics course enhanced the students’ ethical sensitivity. It has also emerged from the findings that a few participants were not ethically sensitive as they failed to report an unethical activity. They chose instead to detach themselves from the unethical activity by maintaining their silence. This finding indicates the need to conduct further studies on the ethical sensitivity of internal audit university students using different research instruments and more universities or larger samples. , Thesis (MCom) -- Faculty of Business and Economic Sciences, Accounting, 2021
- Full Text:
- Date Issued: 2021-04
- Authors: Chauke, Deroul
- Date: 2021-04
- Subjects: Accounting -- Study and teaching (Higher) -- South Africa , Ethics , Management -- Moral and ethical aspects
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/51074 , vital:43206
- Description: Ethics is an important aspect of business, particularly in the internal audit profession, and especially after the corporate scandals in the twenty-first century. Internal auditors play an important role in business and society as they hold executive directors of organisations accountable on behalf of various stakeholders and shareholders, by reviewing the effectiveness of internal control systems, risk management, and governance processes. Similar to the legal and medical professions, internal auditors are expected by the public and clients they serve, to uphold high ethical standards. The overall objective of this study is to determine whether internal audit university students possess sufficient ethical sensitivity to appropriately respond to ethical challenges they could face when they enter the internal audit profession. To achieve the objective of this study, a qualitative research approach was followed. To collect the primary data, a questionnaire containing six vignettes was administered to internal audit university students at three universities in South Africa. The qualitative data provided the researcher with rich and in-depth evidence about the ethical sensitivity of internal audit university students. The findings of this study revealed that most students have the necessary ethical sensitivity to respond to ethical challenges. The findings also revealed that taking an ethics course enhanced the students’ ethical sensitivity. It has also emerged from the findings that a few participants were not ethically sensitive as they failed to report an unethical activity. They chose instead to detach themselves from the unethical activity by maintaining their silence. This finding indicates the need to conduct further studies on the ethical sensitivity of internal audit university students using different research instruments and more universities or larger samples. , Thesis (MCom) -- Faculty of Business and Economic Sciences, Accounting, 2021
- Full Text:
- Date Issued: 2021-04
Fabrication of nanocatalysts as nanozymes-based biosensors for the detection of glucose and ascorbic acid
- Authors: Chavalala, Ridge Nhlamulo
- Date: 2023-10-13
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/424501 , vital:72159
- Description: Embargoed. Expected release in 2025. , Thesis (MSc) -- Faculty of Science, Chemistry, 2023
- Full Text:
- Date Issued: 2023-10-13
- Authors: Chavalala, Ridge Nhlamulo
- Date: 2023-10-13
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/424501 , vital:72159
- Description: Embargoed. Expected release in 2025. , Thesis (MSc) -- Faculty of Science, Chemistry, 2023
- Full Text:
- Date Issued: 2023-10-13
Exploring the Role of minority stress on South African Muslim Women’s Psychological Help-Seeking Behaviour
- Authors: Cheema, Rabia Afzaal
- Date: 2021-04
- Subjects: Muslim women -- Mental health , Muslim women -- Psychology
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/51043 , vital:43203
- Description: Minority identities of all types regularly experience poorer mental and physical health due to discrimination based on intersections of race, religion, ethnicity and gender. This process was coined by Meyer (2003) as minority stress and has come to represent the effects that discrimination, based on identity, has on an individual. Amongst the many minority identities that exist, Muslim women have in recent years experienced escalated rates of discriminatory treatment, due to political and social trends. The aim of this study was to explore the role of minority stress on South African Muslim women’s psychological help-seeking behaviour. The study employed a qualitative research design and made use of the purposive sampling method followed by the snowball sampling technique to identify participants. The data was analysed using thematic analysis and four themes were reported. These were: 1) descriptions of life as a Muslim woman 2) challenges faced by Muslim women in South Africa 3) psychological influences on mental health and 4) barriers to seeking psychological help. The researcher found that Muslim women do experience minority stress and it does influence help-seeking behaviour, however, it is not the only factor. Gender was found to be a greater stressor and contributed more to the minority stress experience. , Thesis (MA) -- Faculty of Health Sciences, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Cheema, Rabia Afzaal
- Date: 2021-04
- Subjects: Muslim women -- Mental health , Muslim women -- Psychology
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/51043 , vital:43203
- Description: Minority identities of all types regularly experience poorer mental and physical health due to discrimination based on intersections of race, religion, ethnicity and gender. This process was coined by Meyer (2003) as minority stress and has come to represent the effects that discrimination, based on identity, has on an individual. Amongst the many minority identities that exist, Muslim women have in recent years experienced escalated rates of discriminatory treatment, due to political and social trends. The aim of this study was to explore the role of minority stress on South African Muslim women’s psychological help-seeking behaviour. The study employed a qualitative research design and made use of the purposive sampling method followed by the snowball sampling technique to identify participants. The data was analysed using thematic analysis and four themes were reported. These were: 1) descriptions of life as a Muslim woman 2) challenges faced by Muslim women in South Africa 3) psychological influences on mental health and 4) barriers to seeking psychological help. The researcher found that Muslim women do experience minority stress and it does influence help-seeking behaviour, however, it is not the only factor. Gender was found to be a greater stressor and contributed more to the minority stress experience. , Thesis (MA) -- Faculty of Health Sciences, 2021
- Full Text: false
- Date Issued: 2021-04
Experiences of men vlogging about substance use disorder recovery on YouTube
- Authors: Chele, Palesa Shené
- Date: 2023-03-30
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/408829 , vital:70529
- Description: The journey of substance use recovery is an inherently dynamic and on-going process. It is advanced through secure social support systems. Furthermore, requiring the explicit practice of self-advancement and self-efficacy. However, in South Africa, despite the continued upsurge of substance abuse, there remains a substantial gap between the high demand for treatment and the limited capacity to provide state-funded treatment. In addition, various psychosocial and socio-economic factors further impede access to treatment or recovery support. Thus, within communities facing SUD treatment barriers the exploration of individual lived experiences may deepen understandings of how men experience the journey of substance use recovery. , Thesis (MA) -- Faculty of Humanities, Psychology, 2023
- Full Text:
- Date Issued: 2023-03-30
- Authors: Chele, Palesa Shené
- Date: 2023-03-30
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/408829 , vital:70529
- Description: The journey of substance use recovery is an inherently dynamic and on-going process. It is advanced through secure social support systems. Furthermore, requiring the explicit practice of self-advancement and self-efficacy. However, in South Africa, despite the continued upsurge of substance abuse, there remains a substantial gap between the high demand for treatment and the limited capacity to provide state-funded treatment. In addition, various psychosocial and socio-economic factors further impede access to treatment or recovery support. Thus, within communities facing SUD treatment barriers the exploration of individual lived experiences may deepen understandings of how men experience the journey of substance use recovery. , Thesis (MA) -- Faculty of Humanities, Psychology, 2023
- Full Text:
- Date Issued: 2023-03-30
An investigation into employment-readiness perceptions of University of Fort Hare students
- Chigbu, Bianca Ifeoma https://orcid.org/0000-0003-4029-9580
- Authors: Chigbu, Bianca Ifeoma https://orcid.org/0000-0003-4029-9580
- Date: 2015-02
- Subjects: Universities and colleges -- Graduate work , College graduates -- Employment
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25709 , vital:64472
- Description: The aim of this study is to establish the employment-readiness perception of prospective University of Fort Hare Alice campus graduates. To do this, the study determined the capability of these prospective graduates to face the demands of the labor market. In addition, the study also wanted inter alia to find out whether there exist a relationship between prospective graduates perceived level of skills and their readiness to engage in the work environment. Astin’s Input-Environment-Outcome model of student development, which posits that students’ academic development in universities is affected by their own inputs as learners in addition to the institutional environment, has been utilized as the theoretical framework for this study. Hence a number of hypothesis informed by Astin’s model about whether there exist a relationship between perceived output, skills and readiness of prospective graduates for the workplace, on the one hand, and university education/training, on the other, were derived. To test these hypotheses the study utilized a quantitative research approach anchored around a survey design. In fact ample studies, which have investigated the issues of employability skills and prospective graduates’ readiness for work, have adopted this type of research design with a questionnaire as a preferred research instrument. After collecting data through the use of a mainly Likert scale based survey questionnaire, the findings of the study indicated inter alia that the university environment has a direct influence on the input of students to their study and skills acquisition in addition to the fact that faculty influence is directly correlated to students’ output, skills and readiness for employment. Hence the conclusion that for any tertiary institution like the University of Fort Hare to function effectively or optimally, the institutional environment, faculty influence and student input have to satisfy the best assessment criteria at the exit level, such that an output of quality prospective graduates imbued with all employment readiness characteristics can be guaranteed. Self-driven individuals with willingness to involve themselves in lifelong learning, who are capable of self-improvement and of taking advantages of innovative opportunities, are what the country’s economy need. These findings are in agreement with Astin’s model, which proposes that learning development is an interacting system of student input, institutional settings, and the students’ output. Results and conclusions of a significant number of other empirical studies concur with the results of this study. Furthermore the findings of the current study contribute to the graduate work readiness literature in a number of ways. For instance, the work process in modern organizations has been greatly transformed and as such that only high levels of skills, abilities and talented graduates are qualified to fit in such a labor market. The changing demands of the education competitive market have generated a belief that the educational sector will react in ways that are innovative with the aim of both the learning needs and the career objectives for its learners to be reached. Hence it is proposed that tertiary institutions in South Africa make it mandatory for learners to at least have three weeks work placement as one of their requirement for graduation. , Thesis (MSoc) -- Faculty of Social Sciences and Humanities, 2015
- Full Text:
- Date Issued: 2015-02
- Authors: Chigbu, Bianca Ifeoma https://orcid.org/0000-0003-4029-9580
- Date: 2015-02
- Subjects: Universities and colleges -- Graduate work , College graduates -- Employment
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25709 , vital:64472
- Description: The aim of this study is to establish the employment-readiness perception of prospective University of Fort Hare Alice campus graduates. To do this, the study determined the capability of these prospective graduates to face the demands of the labor market. In addition, the study also wanted inter alia to find out whether there exist a relationship between prospective graduates perceived level of skills and their readiness to engage in the work environment. Astin’s Input-Environment-Outcome model of student development, which posits that students’ academic development in universities is affected by their own inputs as learners in addition to the institutional environment, has been utilized as the theoretical framework for this study. Hence a number of hypothesis informed by Astin’s model about whether there exist a relationship between perceived output, skills and readiness of prospective graduates for the workplace, on the one hand, and university education/training, on the other, were derived. To test these hypotheses the study utilized a quantitative research approach anchored around a survey design. In fact ample studies, which have investigated the issues of employability skills and prospective graduates’ readiness for work, have adopted this type of research design with a questionnaire as a preferred research instrument. After collecting data through the use of a mainly Likert scale based survey questionnaire, the findings of the study indicated inter alia that the university environment has a direct influence on the input of students to their study and skills acquisition in addition to the fact that faculty influence is directly correlated to students’ output, skills and readiness for employment. Hence the conclusion that for any tertiary institution like the University of Fort Hare to function effectively or optimally, the institutional environment, faculty influence and student input have to satisfy the best assessment criteria at the exit level, such that an output of quality prospective graduates imbued with all employment readiness characteristics can be guaranteed. Self-driven individuals with willingness to involve themselves in lifelong learning, who are capable of self-improvement and of taking advantages of innovative opportunities, are what the country’s economy need. These findings are in agreement with Astin’s model, which proposes that learning development is an interacting system of student input, institutional settings, and the students’ output. Results and conclusions of a significant number of other empirical studies concur with the results of this study. Furthermore the findings of the current study contribute to the graduate work readiness literature in a number of ways. For instance, the work process in modern organizations has been greatly transformed and as such that only high levels of skills, abilities and talented graduates are qualified to fit in such a labor market. The changing demands of the education competitive market have generated a belief that the educational sector will react in ways that are innovative with the aim of both the learning needs and the career objectives for its learners to be reached. Hence it is proposed that tertiary institutions in South Africa make it mandatory for learners to at least have three weeks work placement as one of their requirement for graduation. , Thesis (MSoc) -- Faculty of Social Sciences and Humanities, 2015
- Full Text:
- Date Issued: 2015-02
Optimizing geochemical sampling sizes and quantifying uncertainties for environmental risk assessment using Anglogold-Ashanti Gold Mines as a case study
- Authors: Chihobvu, Elizabeth
- Date: 2010-04
- Subjects: Environmental risk assessment , Geochemical prospecting
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24443 , vital:62796
- Description: Generally, and particularly in South Africa, limited work done on the development of methodologies for sample sizing and quantifying uncertainties in geochemical sampling and analyses. As a result, little trust is placed on the long-term predictions of geochemical modelling for Environmental Risk Assessment (E.R.A). In addition, this leads to the slow approval of mining authorisations, water use licenses and mine closure plans. This dissertation addresses this deficiency in geochemical sampling and analyses specifically for ERA and proposes two methodologies (i) for quantifying uncertainties in geochemical sampling and analysis as a function of sample size and analyses and (ii) for determining the optimum sample size to ensure data quality. The statistical analysis approach was adopted as the best method for sample size determination. The approach is based on the premise that the size of the study sample is critical to producing meaningful results. The size of the required samples depends on a number of factors including purpose of the study, available budget, variability of the population being sampled, acceptable errors and confidence level. The methodology for estimating uncertainty is a fusion of existing methodologies for quantifying measurement uncertainty. The methodology takes a holistic view of the measurement process to include all processes involved in obtaining measurement results as possible uncertainty components. Like the statistical analysis approach, the methodology employs basic statistical principles in estimating the size of uncertainty, associated with a given measurement result. The approach identifies each component of uncertainty; estimates the size of each component and sums the contribution of each component in order to approximate the overall uncertainty value, associated with a given measurement result. The two methods were applied to Acid-Base Accounting (ABA) data derived from geochemical assessment for ERA of the West Wits and Vaal River (Ashanti Gold mines) tailings dams undertaken by Pulles and Howard de Lange Inc. on behalf of AngloGold Ltd. The study was aimed at assessing and evaluating the potential of tailings dams in the two mining areas to impact on water quality and implications of this in terms of mine closure and rehabilitation. Findings from this study show that the number of samples needed is influenced by the purpose of the study, size of the target area, nature and type of material, budget, acceptable error and the confidence level required, among other factors. Acceptable error has an exponential relationship with sample size hence one can minimize error by increasing sample size. While a low value of acceptable error value and high confidence are always desirable, a tradeoff among these competing factors must be found, given the usually limited funds and time. The findings also demonstrated that uncertainties in geochemical sampling and analysis are unavoidable. They arise from the fact that only a small portion of the population rather than a census is used to derive conclusions about certain characteristics of the target population. This is further augmented by other influential quantities that affect the accuracy of the estimates. Effects such as poor sampling design, inadequate sample size, sample heterogeneity and other factors highly affect data quality and representivity hence measurement uncertainty. Among these factors, those associated with sampling, mainly heterogeneity was found to be the strongest contributing factor toward overall uncertainty. This implies an increased proportion of expenditure should be channelled toward sampling to minimise uncertainty. Uncertainties can be reduced by adopting good sampling practices and increasing sample size, among other methods. It is recommended that more information be made available for proper uncertainty analysis. , Thesis (MSc) -- Faculty of Science and Agriculture, 2010
- Full Text:
- Date Issued: 2010-04
- Authors: Chihobvu, Elizabeth
- Date: 2010-04
- Subjects: Environmental risk assessment , Geochemical prospecting
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24443 , vital:62796
- Description: Generally, and particularly in South Africa, limited work done on the development of methodologies for sample sizing and quantifying uncertainties in geochemical sampling and analyses. As a result, little trust is placed on the long-term predictions of geochemical modelling for Environmental Risk Assessment (E.R.A). In addition, this leads to the slow approval of mining authorisations, water use licenses and mine closure plans. This dissertation addresses this deficiency in geochemical sampling and analyses specifically for ERA and proposes two methodologies (i) for quantifying uncertainties in geochemical sampling and analysis as a function of sample size and analyses and (ii) for determining the optimum sample size to ensure data quality. The statistical analysis approach was adopted as the best method for sample size determination. The approach is based on the premise that the size of the study sample is critical to producing meaningful results. The size of the required samples depends on a number of factors including purpose of the study, available budget, variability of the population being sampled, acceptable errors and confidence level. The methodology for estimating uncertainty is a fusion of existing methodologies for quantifying measurement uncertainty. The methodology takes a holistic view of the measurement process to include all processes involved in obtaining measurement results as possible uncertainty components. Like the statistical analysis approach, the methodology employs basic statistical principles in estimating the size of uncertainty, associated with a given measurement result. The approach identifies each component of uncertainty; estimates the size of each component and sums the contribution of each component in order to approximate the overall uncertainty value, associated with a given measurement result. The two methods were applied to Acid-Base Accounting (ABA) data derived from geochemical assessment for ERA of the West Wits and Vaal River (Ashanti Gold mines) tailings dams undertaken by Pulles and Howard de Lange Inc. on behalf of AngloGold Ltd. The study was aimed at assessing and evaluating the potential of tailings dams in the two mining areas to impact on water quality and implications of this in terms of mine closure and rehabilitation. Findings from this study show that the number of samples needed is influenced by the purpose of the study, size of the target area, nature and type of material, budget, acceptable error and the confidence level required, among other factors. Acceptable error has an exponential relationship with sample size hence one can minimize error by increasing sample size. While a low value of acceptable error value and high confidence are always desirable, a tradeoff among these competing factors must be found, given the usually limited funds and time. The findings also demonstrated that uncertainties in geochemical sampling and analysis are unavoidable. They arise from the fact that only a small portion of the population rather than a census is used to derive conclusions about certain characteristics of the target population. This is further augmented by other influential quantities that affect the accuracy of the estimates. Effects such as poor sampling design, inadequate sample size, sample heterogeneity and other factors highly affect data quality and representivity hence measurement uncertainty. Among these factors, those associated with sampling, mainly heterogeneity was found to be the strongest contributing factor toward overall uncertainty. This implies an increased proportion of expenditure should be channelled toward sampling to minimise uncertainty. Uncertainties can be reduced by adopting good sampling practices and increasing sample size, among other methods. It is recommended that more information be made available for proper uncertainty analysis. , Thesis (MSc) -- Faculty of Science and Agriculture, 2010
- Full Text:
- Date Issued: 2010-04
The mediating role of mobile technology in the linkage between customer satisfaction and customer loyalty.
- Authors: Chihombori, Rumbidzai
- Date: 2012-01
- Subjects: Mobile Communication Systems--South Africa--Eastern Cape , Mobile Computing South Africa , South Africa Eastern Cape
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25472 , vital:64282
- Description: The main objective of this study was to critically investigate the mediating role that the use of mobile technology plays in the linkage between customer satisfaction and customer loyalty in a semi-urban environment. The research problem focused on the application of mobile technology in the linkage between customer satisfaction and customer loyalty in the clothing industry in King Williams Town. In accomplishing this objective, this research study hypothesised that mobile technology plays a mediating role in the linkage between customer satisfaction and customer loyalty of customers of clothing retailers in South Africa. Multiple regression was conducted to test for the first hypothesis. The first secondary objective aimed at establishing if there is disconfirmation between customer expectations and the performance of clothing retail outlets in King Williams Town. In exploring this objective, it was hypothesised that there is negative disconfirmation between customer expectations and performance. A paired sample test was conducted to test for this hypothesis. In addition, the influence of service quality and customer satisfaction on customer loyalty was explored. To accomplish these, it was hypothesised that both service quality and customer satisfaction have an influence on customer loyalty. Pearson’s Correlation and the Chi-Square Test were applied to test the influence of service quality and Customer satisfaction on Customer loyalty. Data was analysed using the Statistical Package for Social Sciences (SPSS) statistical software. Regression analysis, chi-square tests, Paired sample tests and correlation reports were used to analyse data inferentially. Reliability and validity of the research was also tested using Cronchbach’s alpha test. The results show that mobile phones have become a basic necessity for customers and that mobile technology plays a mediating role in the linkage between customer satisfaction and customer loyalty; however, the mediation is partial. The results also show that there is positive disconfirmation between customer expectations and retailer performance; that both service quality and customer satisfaction have a positive correlation with customer loyalty and that mobile technology enhances customer loyalty. Finally, the results show that the total service experience of customers is favourable because the five components of service quality were rendered at a high level of service quality. The study offers several managerial recommendations. Firstly, retail managers should make strategic investments in mobile technology and use this technology to the full to reap the benefits of technologically advanced mobile communication. Secondly, managers should be creative in their use of this mobile technology to enhance customer satisfaction and, hence, customer loyalty. Thirdly, managers should prioritise the improvement of all five components of service quality in order to enhance customer loyalty. Finally, managers should provide a customer-centred service experience that exceeds customer expectations for service quality and mobile communication, one that maximises customer satisfaction and loyalty. The implementation of these recommendations could result in clothing retailers providing a customer-focused service experience in all five aspects of service quality. To successfully implement these recommendations, clothing retailers should: ensure that expectations created, could be accomplished or exceeded to build and enhance customer satisfaction; create expectations that are realistic to avoid negative disconfirmation and hence customer dissatisfaction; implement innovative and creative mobile communication strategies to build and enhance customer loyalty; and finally, improve loyalty programmes to enlarge the customer base. , Thesis (MA) -- Faculty of Management and Commerce, 2012
- Full Text:
- Date Issued: 2012-01
- Authors: Chihombori, Rumbidzai
- Date: 2012-01
- Subjects: Mobile Communication Systems--South Africa--Eastern Cape , Mobile Computing South Africa , South Africa Eastern Cape
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25472 , vital:64282
- Description: The main objective of this study was to critically investigate the mediating role that the use of mobile technology plays in the linkage between customer satisfaction and customer loyalty in a semi-urban environment. The research problem focused on the application of mobile technology in the linkage between customer satisfaction and customer loyalty in the clothing industry in King Williams Town. In accomplishing this objective, this research study hypothesised that mobile technology plays a mediating role in the linkage between customer satisfaction and customer loyalty of customers of clothing retailers in South Africa. Multiple regression was conducted to test for the first hypothesis. The first secondary objective aimed at establishing if there is disconfirmation between customer expectations and the performance of clothing retail outlets in King Williams Town. In exploring this objective, it was hypothesised that there is negative disconfirmation between customer expectations and performance. A paired sample test was conducted to test for this hypothesis. In addition, the influence of service quality and customer satisfaction on customer loyalty was explored. To accomplish these, it was hypothesised that both service quality and customer satisfaction have an influence on customer loyalty. Pearson’s Correlation and the Chi-Square Test were applied to test the influence of service quality and Customer satisfaction on Customer loyalty. Data was analysed using the Statistical Package for Social Sciences (SPSS) statistical software. Regression analysis, chi-square tests, Paired sample tests and correlation reports were used to analyse data inferentially. Reliability and validity of the research was also tested using Cronchbach’s alpha test. The results show that mobile phones have become a basic necessity for customers and that mobile technology plays a mediating role in the linkage between customer satisfaction and customer loyalty; however, the mediation is partial. The results also show that there is positive disconfirmation between customer expectations and retailer performance; that both service quality and customer satisfaction have a positive correlation with customer loyalty and that mobile technology enhances customer loyalty. Finally, the results show that the total service experience of customers is favourable because the five components of service quality were rendered at a high level of service quality. The study offers several managerial recommendations. Firstly, retail managers should make strategic investments in mobile technology and use this technology to the full to reap the benefits of technologically advanced mobile communication. Secondly, managers should be creative in their use of this mobile technology to enhance customer satisfaction and, hence, customer loyalty. Thirdly, managers should prioritise the improvement of all five components of service quality in order to enhance customer loyalty. Finally, managers should provide a customer-centred service experience that exceeds customer expectations for service quality and mobile communication, one that maximises customer satisfaction and loyalty. The implementation of these recommendations could result in clothing retailers providing a customer-focused service experience in all five aspects of service quality. To successfully implement these recommendations, clothing retailers should: ensure that expectations created, could be accomplished or exceeded to build and enhance customer satisfaction; create expectations that are realistic to avoid negative disconfirmation and hence customer dissatisfaction; implement innovative and creative mobile communication strategies to build and enhance customer loyalty; and finally, improve loyalty programmes to enlarge the customer base. , Thesis (MA) -- Faculty of Management and Commerce, 2012
- Full Text:
- Date Issued: 2012-01