The relevance of conflict management in response to gangsterism: a case study of a community – based organisation in Gelvandale
- Authors: Hiles, Ronel Bernadette
- Date: 2018
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Gangs -- South Africa -- Port Elizabeth Community organization -- South Africa -- Port Elizabeth Port Elizabeth (South Africa) -- Social conditions
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/22189 , vital:29869
- Description: This research study sought to provide a primary base from which key strategies can be developed to address the gangsterism, drug and violence challenges in Gelvandale, in an effort to bring about peace and stability in this community and the surrounding areas. It also examined at the relevance of conflict management in response to gangsterism and the daily struggles of NGOs and the community. Gangsterism and violence in the Northern Areas have evolved in the last decade to an extent where the police sometimes fear to go and investigate. This problem stems from decades of socio-economic difficulties and a struggle for a better life in the Coloured community. The Group Areas Act of the 1960s still affects people of colour and marginalises them greatly. It is important that Gelvandale and the surrounding areas be recognised as the heart of the gang problem in the EC and that it demands the urgent attention of policy makers, law enforcement and civil society. Many organisations like ES are doing their best to bring about peace in the Northern Areas but it is difficult without the full support and cooperation of the community and especially the police. It is recommended that NMU work together with NGOs and NPOs to give them guidance and training sessions on negotiations, mediations and facilitation. The Northern Areas has a protracted political and social history which deserves more attention, acknowledgement and direction from authorities, policy makers and researchers.
- Full Text:
- Date Issued: 2018
- Authors: Hiles, Ronel Bernadette
- Date: 2018
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Gangs -- South Africa -- Port Elizabeth Community organization -- South Africa -- Port Elizabeth Port Elizabeth (South Africa) -- Social conditions
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/22189 , vital:29869
- Description: This research study sought to provide a primary base from which key strategies can be developed to address the gangsterism, drug and violence challenges in Gelvandale, in an effort to bring about peace and stability in this community and the surrounding areas. It also examined at the relevance of conflict management in response to gangsterism and the daily struggles of NGOs and the community. Gangsterism and violence in the Northern Areas have evolved in the last decade to an extent where the police sometimes fear to go and investigate. This problem stems from decades of socio-economic difficulties and a struggle for a better life in the Coloured community. The Group Areas Act of the 1960s still affects people of colour and marginalises them greatly. It is important that Gelvandale and the surrounding areas be recognised as the heart of the gang problem in the EC and that it demands the urgent attention of policy makers, law enforcement and civil society. Many organisations like ES are doing their best to bring about peace in the Northern Areas but it is difficult without the full support and cooperation of the community and especially the police. It is recommended that NMU work together with NGOs and NPOs to give them guidance and training sessions on negotiations, mediations and facilitation. The Northern Areas has a protracted political and social history which deserves more attention, acknowledgement and direction from authorities, policy makers and researchers.
- Full Text:
- Date Issued: 2018
The nature and extent of conflict in the hospitality industry in Port Elizabeth
- Authors: Kendrick, Hazel Sheila
- Date: 2017
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Interpersonal conflict Teams in the workplace -- South Africa -- Port Elizabeth -- Management
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/17668 , vital:28427
- Description: This study aims to understand frontline managers and how they manage conflict in their working environment. The purpose of the study is to determine which intervening methods are used by frontline managers towards conflict that match up with conflict management strategies. A qualitative research method was used in the study; the data collection was by means of interviews with frontline managers in hotels in Port Elizabeth. The objective of the study was to understand the possible causes of conflict as well as finding alternative solutions by conducting interviews with frontline managers. The study reveals that frontline managers do experience conflict between employees and customers.
- Full Text:
- Date Issued: 2017
- Authors: Kendrick, Hazel Sheila
- Date: 2017
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Interpersonal conflict Teams in the workplace -- South Africa -- Port Elizabeth -- Management
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/17668 , vital:28427
- Description: This study aims to understand frontline managers and how they manage conflict in their working environment. The purpose of the study is to determine which intervening methods are used by frontline managers towards conflict that match up with conflict management strategies. A qualitative research method was used in the study; the data collection was by means of interviews with frontline managers in hotels in Port Elizabeth. The objective of the study was to understand the possible causes of conflict as well as finding alternative solutions by conducting interviews with frontline managers. The study reveals that frontline managers do experience conflict between employees and customers.
- Full Text:
- Date Issued: 2017
An exploration of the potential for destructive conflict between locals and foreign nationals living in Summerstrand
- Authors: Arkilic, Baris
- Date: 2013
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Emigration and immigration , Ethnic neighborhoods -- South Africa -- Port Elizabeth , Xenophobia -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8211 , http://hdl.handle.net/10948/d1008708 , Conflict management -- South Africa -- Port Elizabeth , Emigration and immigration , Ethnic neighborhoods -- South Africa -- Port Elizabeth , Xenophobia -- South Africa -- Port Elizabeth
- Description: This treatise explores the potential for destructive conflict between locals and foreign nationals in Summerstrand. In the context of this study, foreign nationals have been defined as people who are from other African countries. This specification was made because it is this particular group that has been victim to violent attacks in South Africa. Those attacks have taken place throughout the country, especially in 2008, in areas that are regarded as ‘townships’ in the South African context. This treatise could be regarded as an unusual product, as it does not explore the dynamics of a township; instead, the focus area is a ‘suburb’. The suburb in question is called ‘Summerstrand’ and it is located in Port Elizabeth. Before the research was conducted, it was assumed that due to the differing dynamics of a suburban area, where people would be wealthier and more educated, the potential of a violent conflict taking place between the two groups (locals and foreign nationals) would be lower. In this treatise, firstly, the topic will be explained more in detail together with an overview of the background to the topic. The background will be discussed in further detail as literature relevant to the field of study will be reviewed and presented in Chapters 2 and 3. The ensuing chapters will elaborate upon how the research has been conducted, after which the findings of the study will be presented to the reader. The last chapter of the treatise offers an analysis of the findings of the study, draws conclusions from the study and offers recommendations in light of the findings of the study.
- Full Text:
- Date Issued: 2013
- Authors: Arkilic, Baris
- Date: 2013
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Emigration and immigration , Ethnic neighborhoods -- South Africa -- Port Elizabeth , Xenophobia -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8211 , http://hdl.handle.net/10948/d1008708 , Conflict management -- South Africa -- Port Elizabeth , Emigration and immigration , Ethnic neighborhoods -- South Africa -- Port Elizabeth , Xenophobia -- South Africa -- Port Elizabeth
- Description: This treatise explores the potential for destructive conflict between locals and foreign nationals in Summerstrand. In the context of this study, foreign nationals have been defined as people who are from other African countries. This specification was made because it is this particular group that has been victim to violent attacks in South Africa. Those attacks have taken place throughout the country, especially in 2008, in areas that are regarded as ‘townships’ in the South African context. This treatise could be regarded as an unusual product, as it does not explore the dynamics of a township; instead, the focus area is a ‘suburb’. The suburb in question is called ‘Summerstrand’ and it is located in Port Elizabeth. Before the research was conducted, it was assumed that due to the differing dynamics of a suburban area, where people would be wealthier and more educated, the potential of a violent conflict taking place between the two groups (locals and foreign nationals) would be lower. In this treatise, firstly, the topic will be explained more in detail together with an overview of the background to the topic. The background will be discussed in further detail as literature relevant to the field of study will be reviewed and presented in Chapters 2 and 3. The ensuing chapters will elaborate upon how the research has been conducted, after which the findings of the study will be presented to the reader. The last chapter of the treatise offers an analysis of the findings of the study, draws conclusions from the study and offers recommendations in light of the findings of the study.
- Full Text:
- Date Issued: 2013
- «
- ‹
- 1
- ›
- »