Assessment of service delivery challenges: a case study of Inxuba local municipality in the Eastern Cape Province (2008-2010)
- Authors: Ndala, David
- Date: 2012-01
- Subjects: Municipal services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Public administration -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/29193 , vital:77539
- Description: The study is aimed at assessing service delivery challenges at Nxuba Local Municipality. By doing the project, the researcher is hoping to get sense as to what caused the municipality failed to provide services to the people. The development of the community of Nxuba Local Municipality depends to the social allocation of resources by National Treasury and the Department of Local Government and Traditional Affairs. The background for the study was undertaken to provide a foundation for the proper research that will follow. The data which was collected from different respondents in wards of the municipality gave project diagnoses why the municipality failed to provide services. Having noted the causes, possible remedial actions were recommended. The research has come up with the very sensitive findings: which are political Instability and non-involvement of community in the municipal decision making processes. , Thesis (MCom) -- Faculty of Management and Commerce, 2012
- Full Text:
- Date Issued: 2012-01
- Authors: Ndala, David
- Date: 2012-01
- Subjects: Municipal services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Public administration -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/29193 , vital:77539
- Description: The study is aimed at assessing service delivery challenges at Nxuba Local Municipality. By doing the project, the researcher is hoping to get sense as to what caused the municipality failed to provide services to the people. The development of the community of Nxuba Local Municipality depends to the social allocation of resources by National Treasury and the Department of Local Government and Traditional Affairs. The background for the study was undertaken to provide a foundation for the proper research that will follow. The data which was collected from different respondents in wards of the municipality gave project diagnoses why the municipality failed to provide services. Having noted the causes, possible remedial actions were recommended. The research has come up with the very sensitive findings: which are political Instability and non-involvement of community in the municipal decision making processes. , Thesis (MCom) -- Faculty of Management and Commerce, 2012
- Full Text:
- Date Issued: 2012-01
Assessment of the implementation of teacher performance appraisal system in Zimbabwe: a study of 12 selected primary schools in Bulawayo Metropolitan Province
- Mathwasa, Joyce https://orcid.org/0000-0001-6637-2083
- Authors: Mathwasa, Joyce https://orcid.org/0000-0001-6637-2083
- Date: 2012-01
- Subjects: Education, Elementary , Performance standards , School management and organization
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10353/25249 , vital:64108
- Description: The massive campaign by Zimbabwe to educate all children was achieved through the education for all policy. When quantity had been achieved more focus was on quality issues. The quality concerns coincided with market-based developments which compelled Zimbabwe to adopt change reforms such as the teacher performance appraisal, one of which focused on quality teaching strategies that would enhance learners’ quality academic achievement. Nevertheless since its inception in 1996 and subsequent implementation in 2000, teachers through their unions have challenged the use of the appraisal which quantifies the teacher’s work, alleging their work cannot be atomized into separate elements to be measured, weighed and then ticked off. The contention highlighted above prompted the need for a research to be carried out which sought to assess: How is the performance appraisal system being implemented in the primary schools? A mixed methods design which is located in the postpositivist paradigm which produced in-depth, detailed, rich data from personal perspectives and experiences that resulted in realistic understanding, interpreted through the social and cultural context of the respondent’s lives. Educators resisted the imported system alleging it was imposed on them without adaptation to local environment. Lack of pilot-testing of the system, lack of proper training and lack of a meaningful reward system perverted the system to a mere ritual that frustrated implementers who found it difficult to use it in their daily work. The study recommends the following: That the educators be incorporated in designing an appraisal system that encompasses the whole teacher’s work package which is geared towards teaching the whole child. That there be a more efficient and sustainable reward system. That the system be interwoven into supervisory mechanisms so that there is no demarcation between the appraisal and daily supervision. , Thesis (PhD) -- Faculty of Education, 2012
- Full Text:
- Date Issued: 2012-01
- Authors: Mathwasa, Joyce https://orcid.org/0000-0001-6637-2083
- Date: 2012-01
- Subjects: Education, Elementary , Performance standards , School management and organization
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10353/25249 , vital:64108
- Description: The massive campaign by Zimbabwe to educate all children was achieved through the education for all policy. When quantity had been achieved more focus was on quality issues. The quality concerns coincided with market-based developments which compelled Zimbabwe to adopt change reforms such as the teacher performance appraisal, one of which focused on quality teaching strategies that would enhance learners’ quality academic achievement. Nevertheless since its inception in 1996 and subsequent implementation in 2000, teachers through their unions have challenged the use of the appraisal which quantifies the teacher’s work, alleging their work cannot be atomized into separate elements to be measured, weighed and then ticked off. The contention highlighted above prompted the need for a research to be carried out which sought to assess: How is the performance appraisal system being implemented in the primary schools? A mixed methods design which is located in the postpositivist paradigm which produced in-depth, detailed, rich data from personal perspectives and experiences that resulted in realistic understanding, interpreted through the social and cultural context of the respondent’s lives. Educators resisted the imported system alleging it was imposed on them without adaptation to local environment. Lack of pilot-testing of the system, lack of proper training and lack of a meaningful reward system perverted the system to a mere ritual that frustrated implementers who found it difficult to use it in their daily work. The study recommends the following: That the educators be incorporated in designing an appraisal system that encompasses the whole teacher’s work package which is geared towards teaching the whole child. That there be a more efficient and sustainable reward system. That the system be interwoven into supervisory mechanisms so that there is no demarcation between the appraisal and daily supervision. , Thesis (PhD) -- Faculty of Education, 2012
- Full Text:
- Date Issued: 2012-01
Basic Chemistry: PAC 101
- Authors: Maqanda, V , Tichagwa, L
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:17818 , http://hdl.handle.net/10353/d1010371
- Description: Basic Chemistry: PAC 101, supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Maqanda, V , Tichagwa, L
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:17818 , http://hdl.handle.net/10353/d1010371
- Description: Basic Chemistry: PAC 101, supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01
Beef Production, Animal Traction and Game Farming: AGA 425
- Authors: Muchenje, V , Mlambo, V
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:17536 , http://hdl.handle.net/10353/d1009838
- Description: Beef Production, Animal Traction and Game Farming: AGA 425, supplementary examinatin January 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Muchenje, V , Mlambo, V
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:17536 , http://hdl.handle.net/10353/d1009838
- Description: Beef Production, Animal Traction and Game Farming: AGA 425, supplementary examinatin January 2012.
- Full Text: false
- Date Issued: 2012-01
Bibliographic Control: INF 312
- Authors: Chitsamatanga, N , Wutete, O
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:18026 , http://hdl.handle.net/10353/d1010610
- Description: Bibliographic Control: INF 312, supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Chitsamatanga, N , Wutete, O
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:18026 , http://hdl.handle.net/10353/d1010610
- Description: Bibliographic Control: INF 312, supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01
Bibliographies and Reference Techniques: INF 324
- Authors: Dewah, P , Khayundi, F E
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:18028 , http://hdl.handle.net/10353/d1010612
- Description: Bibliographies and Reference Techniques: INF 324, degree examination January 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Dewah, P , Khayundi, F E
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:18028 , http://hdl.handle.net/10353/d1010612
- Description: Bibliographies and Reference Techniques: INF 324, degree examination January 2012.
- Full Text: false
- Date Issued: 2012-01
Business Economics: BCH 323
- Bradley, G, Mabinya, L, Pletsche, B I
- Authors: Bradley, G , Mabinya, L , Pletsche, B I
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:17856 , http://hdl.handle.net/10353/d1010484
- Description: Business Economics: BCH 323, Supplementary examination January/February 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Bradley, G , Mabinya, L , Pletsche, B I
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:17856 , http://hdl.handle.net/10353/d1010484
- Description: Business Economics: BCH 323, Supplementary examination January/February 2012.
- Full Text: false
- Date Issued: 2012-01
Business English for Accounting
- Authors: Shober, Dianne , Pio, Jenny
- Date: 2012-01
- Subjects: English language -- Business English
- Language: English
- Type: Examination paper
- Identifier: vital:17464 , http://hdl.handle.net/10353/d1010279
- Description: Business English for Accounting: BEA122, Supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Shober, Dianne , Pio, Jenny
- Date: 2012-01
- Subjects: English language -- Business English
- Language: English
- Type: Examination paper
- Identifier: vital:17464 , http://hdl.handle.net/10353/d1010279
- Description: Business English for Accounting: BEA122, Supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01
Business Mathematics: AMB 121
- Date: 2012-01
- Subjects: Business mathematics
- Language: English
- Type: Examination paper
- Identifier: vital:17468 , http://hdl.handle.net/10353/d1010283
- Description: Business Mathematics: AMB 121, supplementary examination January/February 2012.
- Full Text: false
- Date Issued: 2012-01
- Date: 2012-01
- Subjects: Business mathematics
- Language: English
- Type: Examination paper
- Identifier: vital:17468 , http://hdl.handle.net/10353/d1010283
- Description: Business Mathematics: AMB 121, supplementary examination January/February 2012.
- Full Text: false
- Date Issued: 2012-01
Business Research: BEC 321
- Elliott, R M, Smith, W, Roberts-Lombard, M
- Authors: Elliott, R M , Smith, W , Roberts-Lombard, M
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:17440 , http://hdl.handle.net/10353/d1010251
- Description: Business Research: BEC 321, supplementary examination January 2012.
- Full Text: false
- Authors: Elliott, R M , Smith, W , Roberts-Lombard, M
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:17440 , http://hdl.handle.net/10353/d1010251
- Description: Business Research: BEC 321, supplementary examination January 2012.
- Full Text: false
Business Research: BEC 322E
- Elliott, R M, Smith, W, Roberts-Lombard, M
- Authors: Elliott, R M , Smith, W , Roberts-Lombard, M
- Date: 2012-01
- Subjects: Business -- Research
- Language: English
- Type: Examination paper
- Identifier: vital:17441 , http://hdl.handle.net/10353/d1010252
- Description: Business Research: BEC 322E, supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Elliott, R M , Smith, W , Roberts-Lombard, M
- Date: 2012-01
- Subjects: Business -- Research
- Language: English
- Type: Examination paper
- Identifier: vital:17441 , http://hdl.handle.net/10353/d1010252
- Description: Business Research: BEC 322E, supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01
Challenges in the implementation of affirmative action policy at a municipality
- Authors: Baqo, Zukelwa
- Date: 2012-01
- Subjects: Affirmative action programs -- Law and legislation -- South Africa , Affirmative action programs -- Government policy -- South Africa
- Language: English
- Type: Master's Thesis , text
- Identifier: http://hdl.handle.net/10353/26368 , vital:65295
- Description: A survey of 50 employees was conducted to identify challenges in the implementation of affirmative action, as well as intervention that have been implemented to escalate its implementation at Nkonkobe Municipality in the Eastern Cape. A closed questionnaire containing 26 items was used to collect date form respondents. The results of the study were analysed and interpreted using descriptive statistics and inferential statistics, that is, Chi square test to measure association between demographic responses to each of the variables. Results indicated that lack of top management commitment to transformation, poor perception about affirmative action by managers about affirmative action, failure to link affirmative action to business strategy and poor representation of relevant stakeholders in the Employment Equity committee, are the fundamental factors that contribute to the sluggish implementation of affirmative action at Nkonkobe Municipality. Findings also revealed that successful implementation of affirmative action also depend on capacitating managers with the skills necessary to implement plans effectively, commitment of top management to making transformation a strategies priority, as well as investment in training and development is necessary to assist beneficiaries to catch up with those employees that have has a better education. , Thesis (MCom) -- Faculty of Management and Commerce, 2012
- Full Text:
- Date Issued: 2012-01
- Authors: Baqo, Zukelwa
- Date: 2012-01
- Subjects: Affirmative action programs -- Law and legislation -- South Africa , Affirmative action programs -- Government policy -- South Africa
- Language: English
- Type: Master's Thesis , text
- Identifier: http://hdl.handle.net/10353/26368 , vital:65295
- Description: A survey of 50 employees was conducted to identify challenges in the implementation of affirmative action, as well as intervention that have been implemented to escalate its implementation at Nkonkobe Municipality in the Eastern Cape. A closed questionnaire containing 26 items was used to collect date form respondents. The results of the study were analysed and interpreted using descriptive statistics and inferential statistics, that is, Chi square test to measure association between demographic responses to each of the variables. Results indicated that lack of top management commitment to transformation, poor perception about affirmative action by managers about affirmative action, failure to link affirmative action to business strategy and poor representation of relevant stakeholders in the Employment Equity committee, are the fundamental factors that contribute to the sluggish implementation of affirmative action at Nkonkobe Municipality. Findings also revealed that successful implementation of affirmative action also depend on capacitating managers with the skills necessary to implement plans effectively, commitment of top management to making transformation a strategies priority, as well as investment in training and development is necessary to assist beneficiaries to catch up with those employees that have has a better education. , Thesis (MCom) -- Faculty of Management and Commerce, 2012
- Full Text:
- Date Issued: 2012-01
Chemical Technology 1: PAC 225
- Authors: Zulu, N H , Ajibade, P A
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:17820 , http://hdl.handle.net/10353/d1010373
- Description: Chemical Technology 1: PAC 225,supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Zulu, N H , Ajibade, P A
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:17820 , http://hdl.handle.net/10353/d1010373
- Description: Chemical Technology 1: PAC 225,supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01
Collective Behaviour and Social Change: SOC 123F
Commercial Law 2: LCM 221
- Authors: Stewart, S T , Visser, H M P
- Date: 2012-01
- Subjects: Commercial law
- Language: English
- Type: Examination paper
- Identifier: vital:17377 , http://hdl.handle.net/10353/d1009837
- Description: Commercial Law 2: LCM 221, supplementary/special examination January/February 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Stewart, S T , Visser, H M P
- Date: 2012-01
- Subjects: Commercial law
- Language: English
- Type: Examination paper
- Identifier: vital:17377 , http://hdl.handle.net/10353/d1009837
- Description: Commercial Law 2: LCM 221, supplementary/special examination January/February 2012.
- Full Text: false
- Date Issued: 2012-01
Commercial Law: ACL 121
- Authors: Visser, P , Mnonopi, P
- Date: 2012-01
- Subjects: Commercial law
- Language: English
- Type: Examination paper
- Identifier: vital:17376 , http://hdl.handle.net/10353/d1009836
- Description: Commercial Law: ACL 121, supplementary paper January 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Visser, P , Mnonopi, P
- Date: 2012-01
- Subjects: Commercial law
- Language: English
- Type: Examination paper
- Identifier: vital:17376 , http://hdl.handle.net/10353/d1009836
- Description: Commercial Law: ACL 121, supplementary paper January 2012.
- Full Text: false
- Date Issued: 2012-01
Communication Research Methods: CMS 323
- Authors: Salawu, A , Du Plessis, C
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:18314 , http://hdl.handle.net/10353/d1011438
- Description: Communication Research Methods: CMS 323, supplementary examinations January 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Salawu, A , Du Plessis, C
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:18314 , http://hdl.handle.net/10353/d1011438
- Description: Communication Research Methods: CMS 323, supplementary examinations January 2012.
- Full Text: false
- Date Issued: 2012-01
Community Psychology & Research Methods: PSY 322
- Authors: Sandlana, N S , Alberts, C
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:18021 , http://hdl.handle.net/10353/d1010602
- Description: Community Psychology and Research Methods: PSY 322, supplementary degree examination January 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Sandlana, N S , Alberts, C
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:18021 , http://hdl.handle.net/10353/d1010602
- Description: Community Psychology and Research Methods: PSY 322, supplementary degree examination January 2012.
- Full Text: false
- Date Issued: 2012-01
Community Psychology: PSY 524
- Authors: Sandlana, N S , Young, C
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:18022 , http://hdl.handle.net/10353/d1010603
- Description: Community Psychology: PSY 524, supplementary examinations January 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Sandlana, N S , Young, C
- Date: 2012-01
- Language: English
- Type: Examination paper
- Identifier: vital:18022 , http://hdl.handle.net/10353/d1010603
- Description: Community Psychology: PSY 524, supplementary examinations January 2012.
- Full Text: false
- Date Issued: 2012-01
Compensation Management: HRM 221
- Gcaza, N I, Nel, A
- Authors: Gcaza, N I , Nel, A
- Date: 2012-01
- Subjects: Psychology, Industrial
- Language: English
- Type: Examination paper
- Identifier: vital:17498 , http://hdl.handle.net/10353/d1010474
- Description: Compensation Management: HRM 221, Supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01
- Authors: Gcaza, N I , Nel, A
- Date: 2012-01
- Subjects: Psychology, Industrial
- Language: English
- Type: Examination paper
- Identifier: vital:17498 , http://hdl.handle.net/10353/d1010474
- Description: Compensation Management: HRM 221, Supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01