Difficulties experienced by small business managers in marketing their businesses
- Authors: Kpalou, Jean-Yves Gaba
- Date: 2012
- Subjects: Marketing , Small business
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9016 , http://hdl.handle.net/10948/d1018635
- Description: The small business sector in today‘s world is considered seriously by researchers, scholars, policy-makers and governments as an important answer in addressing problems of unemployment, poverty alleviation, and redistribution of wealth. Promoting and encouraging the development of the small business sector is without any doubt a key factor for economic growth. However, this sector faced a high rate of businesses failure due to the many challenges among them, for example, the lack of marketing strategy and implementation in the conduct of the business. Several researches show the important role of marketing in a business but unfortunately it is still not a strong component in many organisations especially within the small business sector.For this reason the aim of this study was to investigate the difficulties experienced by small business managers in marketing their businesses. Taking the aim of this study into consideration, the primary objectives were to firstly look at the practice of marketing in small businesses and secondly to identify the difficulties of marketing experienced by small business managers.The literature study provided a brief overview of the small business sector, followed by a presentation of the practice of marketing in an organisation especially within small business enterprises. Moreover a discussion of the difficulties experienced by small business managers in marketing their businesses was also addressed through the literature review. The literature classified those difficulties into two types; (a)internal factors (lack of marketing planning and strategy, cost of marketing, lack of marketing expertise, perception of marketing) and (b) external factors (lack of knowledge of the market environment).The empirical study was conducted to evaluate the practice of marketing in small businesses and to see what marketing difficulties were experienced by small business owners and/or managers. Data were collected by means of a survey, using a questionnaire. Respondents were identified using the snowball sampling technique through the database of the Nelson Mandela Bay Chamber of Commerce. The data gathered from 67 usable questionnaires were analysed and interpreted. The results of the empirical study revealed that the biggest problems experienced by small business managers in the sample were the heavy cost of marketing followed by the lack of marketing expertise and finally the lack of marketing segmentation strategy. This study contributes to the enhancement of the literature on small business marketing with a focus on the difficulties experienced by owners and/or managers in implementing marketing. As a result this study presents recommendations and suggestions to assist managers in marketing their businesses.
- Full Text:
- Date Issued: 2012
- Authors: Kpalou, Jean-Yves Gaba
- Date: 2012
- Subjects: Marketing , Small business
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9016 , http://hdl.handle.net/10948/d1018635
- Description: The small business sector in today‘s world is considered seriously by researchers, scholars, policy-makers and governments as an important answer in addressing problems of unemployment, poverty alleviation, and redistribution of wealth. Promoting and encouraging the development of the small business sector is without any doubt a key factor for economic growth. However, this sector faced a high rate of businesses failure due to the many challenges among them, for example, the lack of marketing strategy and implementation in the conduct of the business. Several researches show the important role of marketing in a business but unfortunately it is still not a strong component in many organisations especially within the small business sector.For this reason the aim of this study was to investigate the difficulties experienced by small business managers in marketing their businesses. Taking the aim of this study into consideration, the primary objectives were to firstly look at the practice of marketing in small businesses and secondly to identify the difficulties of marketing experienced by small business managers.The literature study provided a brief overview of the small business sector, followed by a presentation of the practice of marketing in an organisation especially within small business enterprises. Moreover a discussion of the difficulties experienced by small business managers in marketing their businesses was also addressed through the literature review. The literature classified those difficulties into two types; (a)internal factors (lack of marketing planning and strategy, cost of marketing, lack of marketing expertise, perception of marketing) and (b) external factors (lack of knowledge of the market environment).The empirical study was conducted to evaluate the practice of marketing in small businesses and to see what marketing difficulties were experienced by small business owners and/or managers. Data were collected by means of a survey, using a questionnaire. Respondents were identified using the snowball sampling technique through the database of the Nelson Mandela Bay Chamber of Commerce. The data gathered from 67 usable questionnaires were analysed and interpreted. The results of the empirical study revealed that the biggest problems experienced by small business managers in the sample were the heavy cost of marketing followed by the lack of marketing expertise and finally the lack of marketing segmentation strategy. This study contributes to the enhancement of the literature on small business marketing with a focus on the difficulties experienced by owners and/or managers in implementing marketing. As a result this study presents recommendations and suggestions to assist managers in marketing their businesses.
- Full Text:
- Date Issued: 2012
Critical design within the practice of graphic design
- Authors: Kuhn, Simon
- Date: 2012
- Subjects: Graphic arts , Product design
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8494 , http://hdl.handle.net/10948/d1007843 , Graphic arts , Product design
- Description: Critical Design is a specific type of design activity that has emerged from within the field of product design. Based on the supposition that design is an ideological activity, it can either be critical or affirmative of the status quo and categorised as Critical Design or Affirmative Design. The intention of this study is to create Critical Design within the practice of graphic design. Critical Design was defined by identifying its key characteristics and then visualised into a diagram that maps the pathways, processes and consequences which distinguish Critical Design from Affirmative Design. The characteristics were used to generate criteria of Critical Design, which were then used to analyse case studies. The findings from this analysis suggested that both case study projects could be defined as Critical Design and served as a way of testing the appropriateness of the criteria. The practical component of this study used the characteristics of Critical Design to create a range of graphic design artefacts and then analysed them in relation to the criteria of Critical Design. The findings from this analysis determined the practical component as Critical [Graphic] Design and suggested that graphic design can be an appropriate medium for critique of its own role within society.
- Full Text:
- Date Issued: 2012
- Authors: Kuhn, Simon
- Date: 2012
- Subjects: Graphic arts , Product design
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8494 , http://hdl.handle.net/10948/d1007843 , Graphic arts , Product design
- Description: Critical Design is a specific type of design activity that has emerged from within the field of product design. Based on the supposition that design is an ideological activity, it can either be critical or affirmative of the status quo and categorised as Critical Design or Affirmative Design. The intention of this study is to create Critical Design within the practice of graphic design. Critical Design was defined by identifying its key characteristics and then visualised into a diagram that maps the pathways, processes and consequences which distinguish Critical Design from Affirmative Design. The characteristics were used to generate criteria of Critical Design, which were then used to analyse case studies. The findings from this analysis suggested that both case study projects could be defined as Critical Design and served as a way of testing the appropriateness of the criteria. The practical component of this study used the characteristics of Critical Design to create a range of graphic design artefacts and then analysed them in relation to the criteria of Critical Design. The findings from this analysis determined the practical component as Critical [Graphic] Design and suggested that graphic design can be an appropriate medium for critique of its own role within society.
- Full Text:
- Date Issued: 2012
A conceptual model of an access-technology-agnostic delivery mechanism for ICT4D services
- Authors: Makitla, Mokone Ishmael
- Date: 2012
- Subjects: Technological innovations -- Developing countries , Information technology -- Developing countries
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9817 , http://hdl.handle.net/10948/d1019756
- Description: Information and Communication Technology for Development (ICT4D) is an emerging research area that is concerned with the beneficial applications of Information and Communications Technology (ICT) to achieve developmental goals. ICT4D is thus concerned with designing and developing innovative technologies for resource-constrained environments for applications in key areas of social development such as health, agriculture and education. The ICT4D initiatives, therefore, are driving three main tasks, namely developing the required infrastructure (connectivity, electricity and computing devices) sustainably, building the required ICT human capacity, and providing access to digital content and services. Each of these three main thrusts necessitates innovation. This study addresses the evident lack of delivery mechanisms to facilitate access to digital content and services to end-users through the technologies that these end-users already possess. This lack of innovative delivery mechanisms is both an impediment to achieving equitable access to digital content and service and an opportunity to innovate. Therefore, drawing from the theoretical background of ICT4D, this study develops a set of technical and socio-technical requirements that the missing delivery mechanisms should satisfy. The study also explores the Service Delivery Platform (SDP) concept as a technically viable basis for the required delivery mechanisms. The study then develops a conceptual model of an Access-Technology-Agnostic Delivery Mechanism as a possible delivery mechanism that facilitates equitable access to digital content and services within an ICT4D context. The relevance of the conceptual model is established and, through a prototype implementation, the technical feasibility and utility of the conceptual model is demonstrated. The conceptual model is demonstrated through a proof of concept implementation using standards-based open source technologies. The proof of concept clearly demonstrates that the access-technology-agnostic delivery of digital content and services is achievable, thus making the same service accessible through different access technologies. In developing the Access-Technology-Agnostic Delivery Mechanism, this study contributes through innovation to providing access to digital content and services in an access-technology-agnostic manner.
- Full Text:
- Date Issued: 2012
- Authors: Makitla, Mokone Ishmael
- Date: 2012
- Subjects: Technological innovations -- Developing countries , Information technology -- Developing countries
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9817 , http://hdl.handle.net/10948/d1019756
- Description: Information and Communication Technology for Development (ICT4D) is an emerging research area that is concerned with the beneficial applications of Information and Communications Technology (ICT) to achieve developmental goals. ICT4D is thus concerned with designing and developing innovative technologies for resource-constrained environments for applications in key areas of social development such as health, agriculture and education. The ICT4D initiatives, therefore, are driving three main tasks, namely developing the required infrastructure (connectivity, electricity and computing devices) sustainably, building the required ICT human capacity, and providing access to digital content and services. Each of these three main thrusts necessitates innovation. This study addresses the evident lack of delivery mechanisms to facilitate access to digital content and services to end-users through the technologies that these end-users already possess. This lack of innovative delivery mechanisms is both an impediment to achieving equitable access to digital content and service and an opportunity to innovate. Therefore, drawing from the theoretical background of ICT4D, this study develops a set of technical and socio-technical requirements that the missing delivery mechanisms should satisfy. The study also explores the Service Delivery Platform (SDP) concept as a technically viable basis for the required delivery mechanisms. The study then develops a conceptual model of an Access-Technology-Agnostic Delivery Mechanism as a possible delivery mechanism that facilitates equitable access to digital content and services within an ICT4D context. The relevance of the conceptual model is established and, through a prototype implementation, the technical feasibility and utility of the conceptual model is demonstrated. The conceptual model is demonstrated through a proof of concept implementation using standards-based open source technologies. The proof of concept clearly demonstrates that the access-technology-agnostic delivery of digital content and services is achievable, thus making the same service accessible through different access technologies. In developing the Access-Technology-Agnostic Delivery Mechanism, this study contributes through innovation to providing access to digital content and services in an access-technology-agnostic manner.
- Full Text:
- Date Issued: 2012
Managing an information security policy architecture : a technical documentation perspective
- Maninjwa, Prosecutor Mvikeli
- Authors: Maninjwa, Prosecutor Mvikeli
- Date: 2012
- Subjects: Computer security -- Management , Computer architecture , Data protection
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9825 , http://hdl.handle.net/10948/d1020757
- Description: Information and the related assets form critical business assets for most organizations. Organizations depend on their information assets to survive and to remain competitive. However, the organization’s information assets are faced with a number of internal and external threats, aimed at compromising the confidentiality, integrity and/or availability (CIA) of information assets. These threats can be of physical, technical, or operational nature. For an organization to successfully conduct its business operations, information assets should always be protected from these threats. The process of protecting information and its related assets, ensuring the CIA thereof, is referred to as information security. To be effective, information security should be viewed as critical to the overall success of the organization, and therefore be included as one of the organization’s Corporate Governance sub-functions, referred to as Information Security Governance. Information Security Governance is the strategic system for directing and controlling the organization’s information security initiatives. Directing is the process whereby management issues directives, giving a strategic direction for information security within an organization. Controlling is the process of ensuring that management directives are being adhered to within an organization. To be effective, Information Security Governance directing and controlling depend on the organization’s Information Security Policy Architecture. An Information Security Policy Architecture is a hierarchical representation of the various information security policies and related documentation that an organization has used. When directing, management directives should be issued in the form of an Information Security Policy Architecture, and controlling should ensure adherence to the Information Security Policy Architecture. However, this study noted that in both literature and organizational practices, Information Security Policy Architectures are not comprehensively addressed and adequately managed. Therefore, this study argues towards a more comprehensive Information Security Policy Architecture, and the proper management thereof.
- Full Text:
- Date Issued: 2012
- Authors: Maninjwa, Prosecutor Mvikeli
- Date: 2012
- Subjects: Computer security -- Management , Computer architecture , Data protection
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9825 , http://hdl.handle.net/10948/d1020757
- Description: Information and the related assets form critical business assets for most organizations. Organizations depend on their information assets to survive and to remain competitive. However, the organization’s information assets are faced with a number of internal and external threats, aimed at compromising the confidentiality, integrity and/or availability (CIA) of information assets. These threats can be of physical, technical, or operational nature. For an organization to successfully conduct its business operations, information assets should always be protected from these threats. The process of protecting information and its related assets, ensuring the CIA thereof, is referred to as information security. To be effective, information security should be viewed as critical to the overall success of the organization, and therefore be included as one of the organization’s Corporate Governance sub-functions, referred to as Information Security Governance. Information Security Governance is the strategic system for directing and controlling the organization’s information security initiatives. Directing is the process whereby management issues directives, giving a strategic direction for information security within an organization. Controlling is the process of ensuring that management directives are being adhered to within an organization. To be effective, Information Security Governance directing and controlling depend on the organization’s Information Security Policy Architecture. An Information Security Policy Architecture is a hierarchical representation of the various information security policies and related documentation that an organization has used. When directing, management directives should be issued in the form of an Information Security Policy Architecture, and controlling should ensure adherence to the Information Security Policy Architecture. However, this study noted that in both literature and organizational practices, Information Security Policy Architectures are not comprehensively addressed and adequately managed. Therefore, this study argues towards a more comprehensive Information Security Policy Architecture, and the proper management thereof.
- Full Text:
- Date Issued: 2012
A framework for parental control of mobile devices in South Africa
- Authors: Marais, Jacques
- Date: 2012
- Subjects: Cell phones -- Social aspects -- South Africa , Digital communications -- Social aspects -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9759 , http://hdl.handle.net/10948/d1008404 , Cell phones -- Social aspects -- South Africa , Digital communications -- Social aspects -- South Africa
- Description: Future generations are built on the children of today. Thus, children's well- being and safety is of paramount importance. Children are making use of mobile devices, such as smart phones, to gain access to the Internet and other data driven mobile services. Children and parents alike are unaware of the risks they are exposed to when accessing such services. A clear lack of parental control over or awareness of this mobile use has been identified in South Africa. Without adequate awareness and successful use of a comprehensive mobile parental control solution, South African children may be at risk. This risk may include exposure to potentially harmful content and/or individuals. This dissertation presents a framework that supports the attainment of a comprehensive mobile parental control solution based on sound research.
- Full Text:
- Date Issued: 2012
- Authors: Marais, Jacques
- Date: 2012
- Subjects: Cell phones -- Social aspects -- South Africa , Digital communications -- Social aspects -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9759 , http://hdl.handle.net/10948/d1008404 , Cell phones -- Social aspects -- South Africa , Digital communications -- Social aspects -- South Africa
- Description: Future generations are built on the children of today. Thus, children's well- being and safety is of paramount importance. Children are making use of mobile devices, such as smart phones, to gain access to the Internet and other data driven mobile services. Children and parents alike are unaware of the risks they are exposed to when accessing such services. A clear lack of parental control over or awareness of this mobile use has been identified in South Africa. Without adequate awareness and successful use of a comprehensive mobile parental control solution, South African children may be at risk. This risk may include exposure to potentially harmful content and/or individuals. This dissertation presents a framework that supports the attainment of a comprehensive mobile parental control solution based on sound research.
- Full Text:
- Date Issued: 2012
Factors affecting the adoption and meaningful use of electronic medical records in general practices
- Authors: Masiza, Melissa
- Date: 2012
- Subjects: Medical records -- Data processing , Medical records
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9814 , http://hdl.handle.net/10948/d1018561
- Description: Patients typically enter the healthcare systems at the primary care level from where they are further referred to specialists or hospitals as necessary. In the private healthcare system, primary care is provided by a general practitioner (GP). A GP will refer a patient to a specialist for treatment when necessary, while the GP remains the main healthcare provider. The provision of care is, thus, fragmented which results in continuity of care becoming a challenge. Furthermore, the majority of healthcare providers continue to use paper-based systems to capture and store patient medical data. However, capturing and storing patient medical data via electronic methods, such as Electronic Medical Records (EMRs), has been found to improve continuity of care. Despite this benefit, research reveals that smaller practices are slow to adopt electronic methods of record keeping. Hence this explorative research attempts to identify factors that affect the lack of adoption and meaningful use of EMRs in general practices. Four general practices are surveyed through patient and staff questionnaires, as well as GP interviews. Socio-Technical Systems (STS) theory is used as a theoretical lens to formulate the resulting factors. The findings of the research indicate specific factors that relate to either the social, environmental or technical sub-systems of the socio-technical system, or an overlap between these sub-systems. It is significant to note that within these sub-systems, the social sub-system plays a key role. This is due to various reasons revealed by this research. Furthermore, multiple perceptions emerged from the GP and patient participants during the analysis of the findings. These perceptions may have an influence on the adoption and potential meaningful use of an EMR in a general practice. Additionally, the socio-technical factors identified from this research highlight the challenges related to encouraging the adoption and meaningful use of EMRs. These challenges are introduced by the complexities represented by these factors. Nevertheless, addressing the factors will contribute towards improving the rate of adoption and meaningful use of EMRs in small practices.
- Full Text:
- Date Issued: 2012
Factors affecting the adoption and meaningful use of electronic medical records in general practices
- Authors: Masiza, Melissa
- Date: 2012
- Subjects: Medical records -- Data processing , Medical records
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9814 , http://hdl.handle.net/10948/d1018561
- Description: Patients typically enter the healthcare systems at the primary care level from where they are further referred to specialists or hospitals as necessary. In the private healthcare system, primary care is provided by a general practitioner (GP). A GP will refer a patient to a specialist for treatment when necessary, while the GP remains the main healthcare provider. The provision of care is, thus, fragmented which results in continuity of care becoming a challenge. Furthermore, the majority of healthcare providers continue to use paper-based systems to capture and store patient medical data. However, capturing and storing patient medical data via electronic methods, such as Electronic Medical Records (EMRs), has been found to improve continuity of care. Despite this benefit, research reveals that smaller practices are slow to adopt electronic methods of record keeping. Hence this explorative research attempts to identify factors that affect the lack of adoption and meaningful use of EMRs in general practices. Four general practices are surveyed through patient and staff questionnaires, as well as GP interviews. Socio-Technical Systems (STS) theory is used as a theoretical lens to formulate the resulting factors. The findings of the research indicate specific factors that relate to either the social, environmental or technical sub-systems of the socio-technical system, or an overlap between these sub-systems. It is significant to note that within these sub-systems, the social sub-system plays a key role. This is due to various reasons revealed by this research. Furthermore, multiple perceptions emerged from the GP and patient participants during the analysis of the findings. These perceptions may have an influence on the adoption and potential meaningful use of an EMR in a general practice. Additionally, the socio-technical factors identified from this research highlight the challenges related to encouraging the adoption and meaningful use of EMRs. These challenges are introduced by the complexities represented by these factors. Nevertheless, addressing the factors will contribute towards improving the rate of adoption and meaningful use of EMRs in small practices.
- Full Text:
- Date Issued: 2012
Characterising the stress-life response of mechanical formed AISI-1008 steel plate components
- Authors: Müller, Ruan
- Date: 2012
- Subjects: Materials -- Fatigue -- Testing , Metals -- Fatigue , Mechanical wear -- Measurement , Mechanical engineering
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9616 , http://hdl.handle.net/10948/d1008102 , Materials -- Fatigue -- Testing , Metals -- Fatigue , Mechanical wear -- Measurement , Mechanical engineering
- Description: The main purpose of this research project was to determine the fatigue-life behaviour of AISI 1008 sheet steel which has been mechanically formed to a radius of curvature of 120mm and then to correlate the fatigue-life behaviour to that of the parent or “as manufactured” material. During the forming process it was felt important to induce plastic strain through stretch-bending by clamping the sides of a plate sample’s (width) edges in the bending fixture before being bent by a single acting mechanical press. It was determined through actual testing that there was a decrease in fatigue-life when the mechanical formed data was compared to fatigue data of the parent material. Standard fatigue mathematical models were used to relate the actual fatigue data. Due to the material being cold formed to a radius of curvature of 120mm, residual stresses induced during the forming process played an essential role during the fatigue-life prediction calculations. The maximum relieved stress in the parent material was compressive in nature having a magnitude of 11percent of the “as manufactured” yield strength (265 MPa). For the mechanical formed material compressive residual stresses were measured on the outer surface while tensile stresses were measured on the inner surface. The difference between actual number of cycles to failure to that calculated using the standard mathematical models for the parent material, ranged between 48 percent and 18 percent and for the mechanical formed samples between 35 percent and 1percent, depending on the strain amplitude used. An important aspect of this study was to determine the criteria required for mathematical modelling of the parent material as testing occurred between the limit of proportionality and yield point. Although this aspect requires further investigation the mathematical results obtained during this study were considered to be acceptable.
- Full Text:
- Date Issued: 2012
- Authors: Müller, Ruan
- Date: 2012
- Subjects: Materials -- Fatigue -- Testing , Metals -- Fatigue , Mechanical wear -- Measurement , Mechanical engineering
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9616 , http://hdl.handle.net/10948/d1008102 , Materials -- Fatigue -- Testing , Metals -- Fatigue , Mechanical wear -- Measurement , Mechanical engineering
- Description: The main purpose of this research project was to determine the fatigue-life behaviour of AISI 1008 sheet steel which has been mechanically formed to a radius of curvature of 120mm and then to correlate the fatigue-life behaviour to that of the parent or “as manufactured” material. During the forming process it was felt important to induce plastic strain through stretch-bending by clamping the sides of a plate sample’s (width) edges in the bending fixture before being bent by a single acting mechanical press. It was determined through actual testing that there was a decrease in fatigue-life when the mechanical formed data was compared to fatigue data of the parent material. Standard fatigue mathematical models were used to relate the actual fatigue data. Due to the material being cold formed to a radius of curvature of 120mm, residual stresses induced during the forming process played an essential role during the fatigue-life prediction calculations. The maximum relieved stress in the parent material was compressive in nature having a magnitude of 11percent of the “as manufactured” yield strength (265 MPa). For the mechanical formed material compressive residual stresses were measured on the outer surface while tensile stresses were measured on the inner surface. The difference between actual number of cycles to failure to that calculated using the standard mathematical models for the parent material, ranged between 48 percent and 18 percent and for the mechanical formed samples between 35 percent and 1percent, depending on the strain amplitude used. An important aspect of this study was to determine the criteria required for mathematical modelling of the parent material as testing occurred between the limit of proportionality and yield point. Although this aspect requires further investigation the mathematical results obtained during this study were considered to be acceptable.
- Full Text:
- Date Issued: 2012
Optimised small scale reative compensation for Eskom's Albany-Wesley 66/22Kv transmission system
- Authors: Ndimurwimo, Alexis
- Date: 2012
- Subjects: Capacitors , Electric capacity , Power transmission , Voltage regulators
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9597 , http://hdl.handle.net/10948/d1008156 , Capacitors , Electric capacity , Power transmission , Voltage regulators
- Description: Reactive power compensation, as generated by capacitors, has been used to mitigate the constraints of power transmission and improve the power transfer of the transmission system of the South African power utility, Eskom‟s 66/22kV Albany-Wesley transmission system. An investigation was carried out on a number of current compensation schemes, and their operations, by means of load flow analysis. Different capacitor qualities and technologies were applied to alter the transmission line characteristics that resulted in acceptable voltage regulation. This resulted in easing the load on the lines and transformers and hence reducing line losses. For long transmission lines, utilities need voltage support, as provided for by different voltage compensators, to keep the terminal voltage within standard voltage regulation, and meet the designed power demand. The approach to large and small scale compensation was tested and the outcomes revealed distinct patterns that were used to confirm the hypothesis and improve the transfer of power. The templating temperature and thermal perspective as used by Eskom on line design was discussed and used to design a new transmission line. Load flow solutions were also used to plan and design the optimised transmission system as well as to determine the specification and location of the compensating capacitor banks. Capacitor banks, as a source of reactive power, were used to model the compensation in this research. Electrical protection and faults associated with the capacitors banks were discussed, as prevention to total blackout or load shedding on the transmission line in case of established contingency. Long term investment plans, to meet future electricity demands, require substantial investment hence a financial survey was carried out. Finally this dissertation selects a viable solution to meet the electrical power demands and then recommends a way forward for the Eskom‟s 66/22kV Albany-Wesley line.
- Full Text:
- Date Issued: 2012
- Authors: Ndimurwimo, Alexis
- Date: 2012
- Subjects: Capacitors , Electric capacity , Power transmission , Voltage regulators
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9597 , http://hdl.handle.net/10948/d1008156 , Capacitors , Electric capacity , Power transmission , Voltage regulators
- Description: Reactive power compensation, as generated by capacitors, has been used to mitigate the constraints of power transmission and improve the power transfer of the transmission system of the South African power utility, Eskom‟s 66/22kV Albany-Wesley transmission system. An investigation was carried out on a number of current compensation schemes, and their operations, by means of load flow analysis. Different capacitor qualities and technologies were applied to alter the transmission line characteristics that resulted in acceptable voltage regulation. This resulted in easing the load on the lines and transformers and hence reducing line losses. For long transmission lines, utilities need voltage support, as provided for by different voltage compensators, to keep the terminal voltage within standard voltage regulation, and meet the designed power demand. The approach to large and small scale compensation was tested and the outcomes revealed distinct patterns that were used to confirm the hypothesis and improve the transfer of power. The templating temperature and thermal perspective as used by Eskom on line design was discussed and used to design a new transmission line. Load flow solutions were also used to plan and design the optimised transmission system as well as to determine the specification and location of the compensating capacitor banks. Capacitor banks, as a source of reactive power, were used to model the compensation in this research. Electrical protection and faults associated with the capacitors banks were discussed, as prevention to total blackout or load shedding on the transmission line in case of established contingency. Long term investment plans, to meet future electricity demands, require substantial investment hence a financial survey was carried out. Finally this dissertation selects a viable solution to meet the electrical power demands and then recommends a way forward for the Eskom‟s 66/22kV Albany-Wesley line.
- Full Text:
- Date Issued: 2012
The development of an optimised rotor software design tool to improve performance of small horizontal axis wind turbines
- Authors: Newey, Kerryn Brett
- Date: 2012
- Subjects: Wind turbines -- Design , Wind power , Turbines -- Design
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9620 , http://hdl.handle.net/10948/d1009431 , Wind turbines -- Design , Wind power , Turbines -- Design
- Description: Horizontal axis wind turbines are by far the most common and well understood forms of wind turbine. Typically a large amount of research and development has been invested in the technology of large scale wind turbines. Unfortunately, development of small machines (rotor diameter smaller than 10 metres) has not been as forthcoming. The advantages of small turbines are that they are accessible to the individual consumer and they are a very attractive project for the home builder. The disadvantage of small turbines is that due to the negative influence of economies of scale, they tend to be costly in relation to their power output and suffer from a long-term return on investment. Furthermore, trends in the wind industry have shown that smaller machines tend to be relatively simple devices that have been developed with very little research and development. As a result, small turbines can be inefficient, unreliable and expensive to maintain. In many cases rotor design is less than optimal, with very little blade refinement. This is especially critical for small rotors due to low Reynolds Number operation. Further exacerbating the problem is that the rotors are typically not well matched to the generator. In many cases the machines are not suited to the wind speed range in which they are designed to operate, reducing the financial viability due to poor performance. It is envisaged that by applying optimising techniques and automating some of the design complexities into a software design tool, more cost-effective and viable machines can be developed that will deliver improved performance and therefore become more financially viable.
- Full Text:
- Date Issued: 2012
- Authors: Newey, Kerryn Brett
- Date: 2012
- Subjects: Wind turbines -- Design , Wind power , Turbines -- Design
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9620 , http://hdl.handle.net/10948/d1009431 , Wind turbines -- Design , Wind power , Turbines -- Design
- Description: Horizontal axis wind turbines are by far the most common and well understood forms of wind turbine. Typically a large amount of research and development has been invested in the technology of large scale wind turbines. Unfortunately, development of small machines (rotor diameter smaller than 10 metres) has not been as forthcoming. The advantages of small turbines are that they are accessible to the individual consumer and they are a very attractive project for the home builder. The disadvantage of small turbines is that due to the negative influence of economies of scale, they tend to be costly in relation to their power output and suffer from a long-term return on investment. Furthermore, trends in the wind industry have shown that smaller machines tend to be relatively simple devices that have been developed with very little research and development. As a result, small turbines can be inefficient, unreliable and expensive to maintain. In many cases rotor design is less than optimal, with very little blade refinement. This is especially critical for small rotors due to low Reynolds Number operation. Further exacerbating the problem is that the rotors are typically not well matched to the generator. In many cases the machines are not suited to the wind speed range in which they are designed to operate, reducing the financial viability due to poor performance. It is envisaged that by applying optimising techniques and automating some of the design complexities into a software design tool, more cost-effective and viable machines can be developed that will deliver improved performance and therefore become more financially viable.
- Full Text:
- Date Issued: 2012
User experience metrics for Dr Math
- Authors: Ngaye, Zonke
- Date: 2012
- Subjects: Mathematics -- Data processing , Mathematical models , Mathematics -- Study and teaching , Numerical analysis
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9799 , http://hdl.handle.net/10948/d1012036 , Mathematics -- Data processing , Mathematical models , Mathematics -- Study and teaching , Numerical analysis
- Description: The purpose of this research study is to propose guidelines for providing a positive user experience for pupils using Dr Math®. User experience was found to have a positive impact on the acceptance and adoption of a product. Thus the proposed guidelines contribute in maximizing the adoption and acceptance of Dr Math® among pupils. This study begins with an introductory chapter that describes the problem that forms the basis for this research. The chapter defines the objectives that this study is intended to achieve in order to accomplish its ultimate goal. The methodology followed to conduct this research study as well as its scope are also defined here. The results from a preliminary survey revealed that despite its potential accessibility, Dr Math® has a low adoption rate. However, when compared to other mobile learning (m-learning) applications for mathematics learning, Dr Math® is more popular. Thus Dr Math® was selected as a case for study. Chapter 2 of this study provides a detailed description of Dr Math® as a local mobile application for mathematics learning. It was found that the affordability and accessibility of Dr Math® did not necessarily imply a high adoption rate. There are various possible barriers to its low adoption. User experience (UX), which is the focus of this study, is one of them. Thus, a subsequent chapter deals with UX. Chapter 3 discusses UX, its scope, components and definition and places particular emphasis on its significance in the success of any product. The chapter also highlights the characteristics of a positive UX and the importance of designing for this outcome. In Chapter 4, a discussion and justification of the methodology used to conduct this research is discussed. This study primarily employs a qualitative inductive approach within an interpretivism paradigm. An exploratory single case study was used to obtain an in-depth analysis of the case. Data was collected using Dr Math® log files as a documentary source. Gathered data was then analysed and organized into themes and categories using qualitative content analysis as outlined in Chapter 5. Also the findings obtained from the results, which are mainly the factors that were found to have an impact on the user interaction with Dr Math®, are presented here. The identified factors served as a basis from which the guidelines presented in Chapter 6 were developed. Chapter 7 presents the conclusions and recommendations of the research. From both theoretical and empirical work, it was concluded that Dr Math® has the potential to improve mathematics learning in South Africa. Its adoption rate, however, is not satisfying: hence, the investigation of the factors impacting on the user interaction with Dr Math®, from which the proposed guidelines are based.
- Full Text:
- Date Issued: 2012
- Authors: Ngaye, Zonke
- Date: 2012
- Subjects: Mathematics -- Data processing , Mathematical models , Mathematics -- Study and teaching , Numerical analysis
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9799 , http://hdl.handle.net/10948/d1012036 , Mathematics -- Data processing , Mathematical models , Mathematics -- Study and teaching , Numerical analysis
- Description: The purpose of this research study is to propose guidelines for providing a positive user experience for pupils using Dr Math®. User experience was found to have a positive impact on the acceptance and adoption of a product. Thus the proposed guidelines contribute in maximizing the adoption and acceptance of Dr Math® among pupils. This study begins with an introductory chapter that describes the problem that forms the basis for this research. The chapter defines the objectives that this study is intended to achieve in order to accomplish its ultimate goal. The methodology followed to conduct this research study as well as its scope are also defined here. The results from a preliminary survey revealed that despite its potential accessibility, Dr Math® has a low adoption rate. However, when compared to other mobile learning (m-learning) applications for mathematics learning, Dr Math® is more popular. Thus Dr Math® was selected as a case for study. Chapter 2 of this study provides a detailed description of Dr Math® as a local mobile application for mathematics learning. It was found that the affordability and accessibility of Dr Math® did not necessarily imply a high adoption rate. There are various possible barriers to its low adoption. User experience (UX), which is the focus of this study, is one of them. Thus, a subsequent chapter deals with UX. Chapter 3 discusses UX, its scope, components and definition and places particular emphasis on its significance in the success of any product. The chapter also highlights the characteristics of a positive UX and the importance of designing for this outcome. In Chapter 4, a discussion and justification of the methodology used to conduct this research is discussed. This study primarily employs a qualitative inductive approach within an interpretivism paradigm. An exploratory single case study was used to obtain an in-depth analysis of the case. Data was collected using Dr Math® log files as a documentary source. Gathered data was then analysed and organized into themes and categories using qualitative content analysis as outlined in Chapter 5. Also the findings obtained from the results, which are mainly the factors that were found to have an impact on the user interaction with Dr Math®, are presented here. The identified factors served as a basis from which the guidelines presented in Chapter 6 were developed. Chapter 7 presents the conclusions and recommendations of the research. From both theoretical and empirical work, it was concluded that Dr Math® has the potential to improve mathematics learning in South Africa. Its adoption rate, however, is not satisfying: hence, the investigation of the factors impacting on the user interaction with Dr Math®, from which the proposed guidelines are based.
- Full Text:
- Date Issued: 2012
The effectiveness of agricultural extension as perceived by small scale farm holders
- Authors: Olufayo, Ayowumi Motunrayo
- Date: 2012
- Subjects: Agricultural extension work -- South Africa , Agriculture -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10592 , http://hdl.handle.net/10948/d1019765
- Description: Empirical studies have suggested that agricultural extension can increase agricultural productivity. However, the increase in productivity is dependent on a number of issues. As a result, this particular study was conducted among farmers in order to examine the relationship between the provision of extension services and increased productivity in a regional context. The perceptions of vegetable home gardeners resident in the Nelson Mandela Metropolitan area, who participated in the Siyazondla Homestead Production Programme, formed the source of the primary data. The views of these farmers were analysed to determine how extension services affected their performance. The findings revealed that the farmers have a good perception of the extension services, although this negatively correlates with their level of performance. In addition, the data indicate that farmers who had a poor perception of extension services tend to achieve high production while those with a good impression of services had a poor performance. It was however observed that level of education, farming experience and exposure to print media influenced the responses that were captured in the study.
- Full Text:
- Date Issued: 2012
- Authors: Olufayo, Ayowumi Motunrayo
- Date: 2012
- Subjects: Agricultural extension work -- South Africa , Agriculture -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10592 , http://hdl.handle.net/10948/d1019765
- Description: Empirical studies have suggested that agricultural extension can increase agricultural productivity. However, the increase in productivity is dependent on a number of issues. As a result, this particular study was conducted among farmers in order to examine the relationship between the provision of extension services and increased productivity in a regional context. The perceptions of vegetable home gardeners resident in the Nelson Mandela Metropolitan area, who participated in the Siyazondla Homestead Production Programme, formed the source of the primary data. The views of these farmers were analysed to determine how extension services affected their performance. The findings revealed that the farmers have a good perception of the extension services, although this negatively correlates with their level of performance. In addition, the data indicate that farmers who had a poor perception of extension services tend to achieve high production while those with a good impression of services had a poor performance. It was however observed that level of education, farming experience and exposure to print media influenced the responses that were captured in the study.
- Full Text:
- Date Issued: 2012
Increasing the gap tolerance in friction stir welded joints of AA6082-T6
- Authors: Oyedemi, Kayode
- Date: 2012
- Subjects: Friction stir welding , Aluminum alloys -- Welding , Welding
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9628 , http://hdl.handle.net/10948/d1012325 , Friction stir welding , Aluminum alloys -- Welding , Welding
- Description: This research project was conducted to increase weld gap tolerance in Friction Stir Welding (FSW) of 8 mm thick aluminum alloy 6082 – T6. Investigation was done on I-STIR PDS platform and a Johnford milling machine. The research project involved tool-pin design with varying re-entrant features and varying parameters as a method of weld gap closing to produce successful welds. Direction of spindle rotation and dwell time were established as part of a preliminary study. Clockwise spindle rotation with 20 seconds dwell time allows sufficient plasticity and improved material flow which assisted in achieving welds with prior 30 percent weld gap of the plate thickness. Final welds were made using three rotational speeds and feed rates with sufficient plunging to prevent root defects. Analysis of the results were detailed which include vickers microhardness test, tensile test and metallographic observation to access the suitability of the weld structure. From the set of tool-pins designed, the flare tool-pin gave a well-defined weld nugget with improved stirring at the weld root. Also, with a concave shoulder, right hand threaded tool-pin and counterclockwise flutes undergoing a clockwise spindle rotation, plasticized material flow was upward which was beneficial in reducing the amount of plate thinning. The right hand thread counter clockwise flute with a flute machined in the foot exhibited superior tensile strength for welds containing 30 percent weld gap.
- Full Text:
- Date Issued: 2012
- Authors: Oyedemi, Kayode
- Date: 2012
- Subjects: Friction stir welding , Aluminum alloys -- Welding , Welding
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9628 , http://hdl.handle.net/10948/d1012325 , Friction stir welding , Aluminum alloys -- Welding , Welding
- Description: This research project was conducted to increase weld gap tolerance in Friction Stir Welding (FSW) of 8 mm thick aluminum alloy 6082 – T6. Investigation was done on I-STIR PDS platform and a Johnford milling machine. The research project involved tool-pin design with varying re-entrant features and varying parameters as a method of weld gap closing to produce successful welds. Direction of spindle rotation and dwell time were established as part of a preliminary study. Clockwise spindle rotation with 20 seconds dwell time allows sufficient plasticity and improved material flow which assisted in achieving welds with prior 30 percent weld gap of the plate thickness. Final welds were made using three rotational speeds and feed rates with sufficient plunging to prevent root defects. Analysis of the results were detailed which include vickers microhardness test, tensile test and metallographic observation to access the suitability of the weld structure. From the set of tool-pins designed, the flare tool-pin gave a well-defined weld nugget with improved stirring at the weld root. Also, with a concave shoulder, right hand threaded tool-pin and counterclockwise flutes undergoing a clockwise spindle rotation, plasticized material flow was upward which was beneficial in reducing the amount of plate thinning. The right hand thread counter clockwise flute with a flute machined in the foot exhibited superior tensile strength for welds containing 30 percent weld gap.
- Full Text:
- Date Issued: 2012
The development of a programmable engine management system for a formula student race vehicle
- Authors: Parmar, Hiten
- Date: 2012
- Subjects: Automobiles -- Motors -- Computer control systems , Automotive computers
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9601 , http://hdl.handle.net/10948/d1010957 , Automobiles -- Motors -- Computer control systems , Automotive computers
- Full Text:
- Date Issued: 2012
- Authors: Parmar, Hiten
- Date: 2012
- Subjects: Automobiles -- Motors -- Computer control systems , Automotive computers
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9601 , http://hdl.handle.net/10948/d1010957 , Automobiles -- Motors -- Computer control systems , Automotive computers
- Full Text:
- Date Issued: 2012
A comparison of harvester productivity and stump volume waste in coppiced and planted eucalyptus grandis pulpwood compartments in the KwaZulu-Natal forestry region of South Africa
- Ramantswana, Mufhumudzi Muedanyi
- Authors: Ramantswana, Mufhumudzi Muedanyi
- Date: 2012
- Subjects: Forest productivity , Forest management
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10744 , http://hdl.handle.net/10948/d1019844
- Description: Over the past decade the South African forestry industry has gradually experienced the ramifications of labour scarcity, increases in labour costs, the effect of HIV and AIDS and increasing timber demand. Consequently, this has led to an increase in the mechanisation rate, especially in timber harvesting operations. Due to the labour challenges in South Africa, mechanised forestry equipment has increasingly been required to operate in complex forest conditions, such as coppiced compartments, where they have not operated before. It therefore occurs that harvesters are either used in certain coppiced compartments with uncertain productivity expectations, or the harvesters are not used in these compartments due to a lack of productivity knowledge. The influence that certain factors have on harvester productivity and stump volume loss – factors such as coppice regeneration practices and stem form – is poorly understood and has not been quantified. No scientific research exists regarding the effects of coppice compartments on the productivity of a harvester and the amount of stump volume waste. This research aimed at determining the influence of tree volume, tree form, stem felled first and distance between stems on the productivity of an excavator based harvester in coppiced double, coppiced single and planted Eucalyptus grandis pulpwood compartments. Furthermore, the research determined whether there was any stump volume waste, and quantified how much of it was due to excessive stump heights by the harvester. Through regression analysis, productivity equations were derived to make productivity predictions in both coppiced and planted compartments. All stumps were evaluated for waste and the average stump volume waste in coppiced double, coppiced single and planted trees was determined. The research results showed that planted trees had the highest productivity across all tree sizes, followed by coppiced single trees and then coppiced double stems. When harvesting a 0.2 m3 tree, the mean harvester productivity was 8.7 m3 per PMH in coppiced double trees, 13.8 m3 per PMH in coppiced single trees and 16.1 m3 per PMH in planted trees. In coppiced double stems the productivity was not significantly influence by the distance between stems. However, the productivity was significantly influenced by the stem felled first. The regression results showed that if the smaller stem was felled first, the productivity would increase if the larger stem’s volume was less than 0.18 m3; however where the larger stem was greater than 0.18 m3, the relationship was reversed. In addition, the productivity for both coppiced single trees and coppiced double stems were significantly influenced by stem form. The poorly formed trees had low productivity compared to the trees with good form. The stump volume findings showed that coppiced double stems had the highest average stump volume waste per stump, with 0.00307 m3 waste, followed by coppiced single trees (0.001954 m3) and planted trees (0.001650 m3). The average stump volume waste per stump with waste for the planted trees was negligible. This research provides forestry companies and harvesting contractors with information on the effect of tree volume, tree form and stem felled first on harvester productivity in E. grandis coppiced double, coppiced single and planted compartments. This information will assist in making equipment and system selection decisions and improve operational management and control. In addition, they will also be aware of stump volume losses that will occur in the three scenarios.
- Full Text:
- Date Issued: 2012
- Authors: Ramantswana, Mufhumudzi Muedanyi
- Date: 2012
- Subjects: Forest productivity , Forest management
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10744 , http://hdl.handle.net/10948/d1019844
- Description: Over the past decade the South African forestry industry has gradually experienced the ramifications of labour scarcity, increases in labour costs, the effect of HIV and AIDS and increasing timber demand. Consequently, this has led to an increase in the mechanisation rate, especially in timber harvesting operations. Due to the labour challenges in South Africa, mechanised forestry equipment has increasingly been required to operate in complex forest conditions, such as coppiced compartments, where they have not operated before. It therefore occurs that harvesters are either used in certain coppiced compartments with uncertain productivity expectations, or the harvesters are not used in these compartments due to a lack of productivity knowledge. The influence that certain factors have on harvester productivity and stump volume loss – factors such as coppice regeneration practices and stem form – is poorly understood and has not been quantified. No scientific research exists regarding the effects of coppice compartments on the productivity of a harvester and the amount of stump volume waste. This research aimed at determining the influence of tree volume, tree form, stem felled first and distance between stems on the productivity of an excavator based harvester in coppiced double, coppiced single and planted Eucalyptus grandis pulpwood compartments. Furthermore, the research determined whether there was any stump volume waste, and quantified how much of it was due to excessive stump heights by the harvester. Through regression analysis, productivity equations were derived to make productivity predictions in both coppiced and planted compartments. All stumps were evaluated for waste and the average stump volume waste in coppiced double, coppiced single and planted trees was determined. The research results showed that planted trees had the highest productivity across all tree sizes, followed by coppiced single trees and then coppiced double stems. When harvesting a 0.2 m3 tree, the mean harvester productivity was 8.7 m3 per PMH in coppiced double trees, 13.8 m3 per PMH in coppiced single trees and 16.1 m3 per PMH in planted trees. In coppiced double stems the productivity was not significantly influence by the distance between stems. However, the productivity was significantly influenced by the stem felled first. The regression results showed that if the smaller stem was felled first, the productivity would increase if the larger stem’s volume was less than 0.18 m3; however where the larger stem was greater than 0.18 m3, the relationship was reversed. In addition, the productivity for both coppiced single trees and coppiced double stems were significantly influenced by stem form. The poorly formed trees had low productivity compared to the trees with good form. The stump volume findings showed that coppiced double stems had the highest average stump volume waste per stump, with 0.00307 m3 waste, followed by coppiced single trees (0.001954 m3) and planted trees (0.001650 m3). The average stump volume waste per stump with waste for the planted trees was negligible. This research provides forestry companies and harvesting contractors with information on the effect of tree volume, tree form and stem felled first on harvester productivity in E. grandis coppiced double, coppiced single and planted compartments. This information will assist in making equipment and system selection decisions and improve operational management and control. In addition, they will also be aware of stump volume losses that will occur in the three scenarios.
- Full Text:
- Date Issued: 2012
A brain-compatible approach to the presentation of cyber security educational material
- Authors: Reid, Rayne
- Date: 2012
- Subjects: Data protection -- Management , Computer security -- Management
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9819 , http://hdl.handle.net/10948/d1019895
- Description: Information is an extremely important asset in modern society. It is used in most daily activities and transactions, and, thus, the importance of information is acknowledged by both organisational and private home information users. Unfortunately, as with any asset, there are often threats to this asset and, therefore, an information security solution is required to protect information against potential threats. Human beings play a major role in the implementation and governing of an entire information security process and, therefore, they have responsibilities in this regard. Thus, the effectiveness of any information security solutions in either an organisational or a private context is dependent on the human beings involved in the process. Accordingly, if these human beings are either unaware or not knowledgeable about their roles in the security solution they become the weak link in the information security solutions and, thus, it is essential that all these information users be educated in order to combat any threats to the information security. Many of the current information security education programmes and materials are not effective, possibly because the majority of these current approaches have been designed without using a sound pedagogical theory. In addition, many of these programmes also only target organisational users. This, in turn, is problematic as information security education is required by everybody, organisational and private information users alike. This dissertation addressed the lack of a pedagogical basis in the designing of information security educational courses suited to an extremely broad target audience. Accordingly, the dissertation set out to demonstrate how a pedagogy, which is broadly used and accepted for a diverse target audience of learners, could be applied to the design of the presentation of a web based, cyber security educational courses.
- Full Text:
- Date Issued: 2012
- Authors: Reid, Rayne
- Date: 2012
- Subjects: Data protection -- Management , Computer security -- Management
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9819 , http://hdl.handle.net/10948/d1019895
- Description: Information is an extremely important asset in modern society. It is used in most daily activities and transactions, and, thus, the importance of information is acknowledged by both organisational and private home information users. Unfortunately, as with any asset, there are often threats to this asset and, therefore, an information security solution is required to protect information against potential threats. Human beings play a major role in the implementation and governing of an entire information security process and, therefore, they have responsibilities in this regard. Thus, the effectiveness of any information security solutions in either an organisational or a private context is dependent on the human beings involved in the process. Accordingly, if these human beings are either unaware or not knowledgeable about their roles in the security solution they become the weak link in the information security solutions and, thus, it is essential that all these information users be educated in order to combat any threats to the information security. Many of the current information security education programmes and materials are not effective, possibly because the majority of these current approaches have been designed without using a sound pedagogical theory. In addition, many of these programmes also only target organisational users. This, in turn, is problematic as information security education is required by everybody, organisational and private information users alike. This dissertation addressed the lack of a pedagogical basis in the designing of information security educational courses suited to an extremely broad target audience. Accordingly, the dissertation set out to demonstrate how a pedagogy, which is broadly used and accepted for a diverse target audience of learners, could be applied to the design of the presentation of a web based, cyber security educational courses.
- Full Text:
- Date Issued: 2012
Factors affecting the use of mobile devices for remote data collection in home community based care
- Authors: Shozi, Nobubele Angel
- Date: 2012
- Subjects: Home care services -- Technological innovations , Medical technology , Home care services -- Organisation and administration
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9806 , http://hdl.handle.net/10948/d1012621 , Home care services -- Technological innovations , Medical technology , Home care services -- Organisation and administration
- Description: The health care systems of developing countries, which are already weak, have to carry an additional strain brought on by the burden of infectious diseases. This added strain means that the health care provided is not of the highest quality. The use of home community based care (HCBC) was introduced as an attempt to provide basic health care services to people through the services of community health care workers (CHCW). With the development of HCBC in developing countries and the CHCW playing a vital role in ensuring that the lives of people living with diseases are improved, the need for information and communication technology (ICT) solutions is increased. The information that is collected by the CHCW is paper-based and it cannot be analysed and used efficiently and effectively. This study embraces the adoption of a socio-technical perspective when an ICT solution is introduced in an environment. A socio-technical perspective focuses on three dimensions: the user, the environment and the technology used. These three need to be in coherence to ensure that the technology is used effectively by the user within the environment. Therefore the objective of this study is to identify a list of socio-technical factors that affect CHCWs when they are using mobile phones for data collection purposes in home community based care. In order to achieve this it was necessary to understand how the socio-technical subsystems of the HCBC environment are constituted. The study followed a qualitative approach, including interviews and observations, to collect the data which will best enable the researcher to understand the home community based care environment, its people and the use of the technology to collect data in this environment, in particular mobile phones. A qualitative content analysis approach was followed to analyse the data and constitute a list of factors affecting the use of mobile devices for remote data collection in home community based care. It is hoped that this research will assist to inform the design of appropriate mobile health applications to both ease the burden of CHCWs (i.e. it should be faster and easier to use than paper) and improve the healthcare service provided through enabling access to patient records to all partners in the care continuum.
- Full Text:
- Date Issued: 2012
- Authors: Shozi, Nobubele Angel
- Date: 2012
- Subjects: Home care services -- Technological innovations , Medical technology , Home care services -- Organisation and administration
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9806 , http://hdl.handle.net/10948/d1012621 , Home care services -- Technological innovations , Medical technology , Home care services -- Organisation and administration
- Description: The health care systems of developing countries, which are already weak, have to carry an additional strain brought on by the burden of infectious diseases. This added strain means that the health care provided is not of the highest quality. The use of home community based care (HCBC) was introduced as an attempt to provide basic health care services to people through the services of community health care workers (CHCW). With the development of HCBC in developing countries and the CHCW playing a vital role in ensuring that the lives of people living with diseases are improved, the need for information and communication technology (ICT) solutions is increased. The information that is collected by the CHCW is paper-based and it cannot be analysed and used efficiently and effectively. This study embraces the adoption of a socio-technical perspective when an ICT solution is introduced in an environment. A socio-technical perspective focuses on three dimensions: the user, the environment and the technology used. These three need to be in coherence to ensure that the technology is used effectively by the user within the environment. Therefore the objective of this study is to identify a list of socio-technical factors that affect CHCWs when they are using mobile phones for data collection purposes in home community based care. In order to achieve this it was necessary to understand how the socio-technical subsystems of the HCBC environment are constituted. The study followed a qualitative approach, including interviews and observations, to collect the data which will best enable the researcher to understand the home community based care environment, its people and the use of the technology to collect data in this environment, in particular mobile phones. A qualitative content analysis approach was followed to analyse the data and constitute a list of factors affecting the use of mobile devices for remote data collection in home community based care. It is hoped that this research will assist to inform the design of appropriate mobile health applications to both ease the burden of CHCWs (i.e. it should be faster and easier to use than paper) and improve the healthcare service provided through enabling access to patient records to all partners in the care continuum.
- Full Text:
- Date Issued: 2012
Characteristics of the modern toursist in the Nelson Mandela Metropolitan area
- Authors: Shrosbree, Laura Tania
- Date: 2012
- Subjects: Sustainable tourism -- South Africa -- Nelson Mandela Bay , Tourism -- South Africa -- Nelson Mandela Bay , Tourism -- Social aspects , Civilization, Modern
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9369 , http://hdl.handle.net/10948/d1012110 , Sustainable tourism -- South Africa -- Nelson Mandela Bay , Tourism -- South Africa -- Nelson Mandela Bay , Tourism -- Social aspects , Civilization, Modern
- Description: Until the nineteenth century, travel was undertaken only by the elite. With the introduction of rail, mass travel was available for the first time, and new faraway destinations became accessible to all. During the 20th century travel became more destination-orientated. And now, in the 21st century, travel is a new economy, resulting in the tourism industry. The focus of the tourism industry has shifted from air travel, weekend getaways and day trips, to a total experience of the destination. A new era in tourism has arrived with a new kind of tourism experience, one that is sustainable, socially responsible and flexible. At the forefront of this industry is a tourist who is more educated, experienced, knowledgeable, independent and demanding. This tourist demands new or different products/services, is harder to please than the traditional tourist, is well-informed and knows what he/she wants and where he/she wants to go. This is the modern tourist. The objectives of the study were to identify the typical characteristics of the so-called modern consumer, determine which of these characteristics were prevalent among consumers living in the Nelson Mandela Metropolitan Area and whether these characteristics could be used to cluster respondents into segments. The results of the study will assist organisations, within the tourism industry, in dealing with the changing demands of the modern tourist. The literature study contextualised the modern tourist within the tourism industry and provides an overview of the demographic and behavioural factors, which form the basis of the modern tourist‟s development. The demographic factors discussed were age, education, income, gender and household size. The non demographic factors identified and explained were variety seeking, quest for self-identity, quest for authenticity, knowledgeable, experience sharing and time poor. The empirical information was obtained via self-administered questionnaires. Two hundred useable questionnaires were completed by respondents in the Nelson Mandela Metropolitan Area. Statistica version 10 was used to analyse the data received. The principal component factor analysis yielded six behavioural factors, namely meaningful experiences, time poor, knowledge, authenticity and experience sharing. Until the nineteenth century, travel was undertaken only by the elite. With the introduction of rail, mass travel was available for the first time, and new faraway destinations became accessible to all. During the 20th century travel became more destination-orientated. And now, in the 21st century, travel is a new economy, resulting in the tourism industry. The focus of the tourism industry has shifted from air travel, weekend getaways and day trips, to a total experience of the destination. A new era in tourism has arrived with a new kind of tourism experience, one that is sustainable, socially responsible and flexible. At the forefront of this industry is a tourist who is more educated, experienced, knowledgeable, independent and demanding. This tourist demands new or different products/services, is harder to please than the traditional tourist, is well-informed and knows what he/she wants and where he/she wants to go. This is the modern tourist. The objectives of the study were to identify the typical characteristics of the so-called modern consumer, determine which of these characteristics were prevalent among consumers living in the Nelson Mandela Metropolitan Area and whether these characteristics could be used to cluster respondents into segments. The results of the study will assist organisations, within the tourism industry, in dealing with the changing demands of the modern tourist. The literature study contextualised the modern tourist within the tourism industry and provides an overview of the demographic and behavioural factors, which form the basis of the modern tourist‟s development. The demographic factors discussed were age, education, income, gender and household size. The non demographic factors identified and explained were variety seeking, quest for self-identity, quest for authenticity, knowledgeable, experience sharing and time poor. The empirical information was obtained via self-administered questionnaires. Two hundred useable questionnaires were completed by respondents in the Nelson Mandela Metropolitan Area. Statistica version 10 was used to analyse the data received. The principal component factor analysis yielded six behavioural factors, namely meaningful experiences, time poor, knowledge, authenticity and experience sharing. The data analysis revealed three distinct clusters, namely Postmodernists, Traditionalists and Modernists. Each cluster had unique demographic and behavioural characteristics with the result that modern tourists could be grouped into distinct clusters according to their demographic and behavioural characteristics. This will enable the tourism industry to tailor-make their marketing strategies according to these clusters.he data analysis revealed three distinct clusters, namely Postmodernists, Traditionalists and Modernists. Each cluster had unique demographic and behavioural characteristics with the result that modern tourists could be grouped into distinct clusters according to their demographic and behavioural characteristics. This will enable the tourism industry to tailor-make their marketing strategies according to these clusters.
- Full Text:
- Date Issued: 2012
- Authors: Shrosbree, Laura Tania
- Date: 2012
- Subjects: Sustainable tourism -- South Africa -- Nelson Mandela Bay , Tourism -- South Africa -- Nelson Mandela Bay , Tourism -- Social aspects , Civilization, Modern
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9369 , http://hdl.handle.net/10948/d1012110 , Sustainable tourism -- South Africa -- Nelson Mandela Bay , Tourism -- South Africa -- Nelson Mandela Bay , Tourism -- Social aspects , Civilization, Modern
- Description: Until the nineteenth century, travel was undertaken only by the elite. With the introduction of rail, mass travel was available for the first time, and new faraway destinations became accessible to all. During the 20th century travel became more destination-orientated. And now, in the 21st century, travel is a new economy, resulting in the tourism industry. The focus of the tourism industry has shifted from air travel, weekend getaways and day trips, to a total experience of the destination. A new era in tourism has arrived with a new kind of tourism experience, one that is sustainable, socially responsible and flexible. At the forefront of this industry is a tourist who is more educated, experienced, knowledgeable, independent and demanding. This tourist demands new or different products/services, is harder to please than the traditional tourist, is well-informed and knows what he/she wants and where he/she wants to go. This is the modern tourist. The objectives of the study were to identify the typical characteristics of the so-called modern consumer, determine which of these characteristics were prevalent among consumers living in the Nelson Mandela Metropolitan Area and whether these characteristics could be used to cluster respondents into segments. The results of the study will assist organisations, within the tourism industry, in dealing with the changing demands of the modern tourist. The literature study contextualised the modern tourist within the tourism industry and provides an overview of the demographic and behavioural factors, which form the basis of the modern tourist‟s development. The demographic factors discussed were age, education, income, gender and household size. The non demographic factors identified and explained were variety seeking, quest for self-identity, quest for authenticity, knowledgeable, experience sharing and time poor. The empirical information was obtained via self-administered questionnaires. Two hundred useable questionnaires were completed by respondents in the Nelson Mandela Metropolitan Area. Statistica version 10 was used to analyse the data received. The principal component factor analysis yielded six behavioural factors, namely meaningful experiences, time poor, knowledge, authenticity and experience sharing. Until the nineteenth century, travel was undertaken only by the elite. With the introduction of rail, mass travel was available for the first time, and new faraway destinations became accessible to all. During the 20th century travel became more destination-orientated. And now, in the 21st century, travel is a new economy, resulting in the tourism industry. The focus of the tourism industry has shifted from air travel, weekend getaways and day trips, to a total experience of the destination. A new era in tourism has arrived with a new kind of tourism experience, one that is sustainable, socially responsible and flexible. At the forefront of this industry is a tourist who is more educated, experienced, knowledgeable, independent and demanding. This tourist demands new or different products/services, is harder to please than the traditional tourist, is well-informed and knows what he/she wants and where he/she wants to go. This is the modern tourist. The objectives of the study were to identify the typical characteristics of the so-called modern consumer, determine which of these characteristics were prevalent among consumers living in the Nelson Mandela Metropolitan Area and whether these characteristics could be used to cluster respondents into segments. The results of the study will assist organisations, within the tourism industry, in dealing with the changing demands of the modern tourist. The literature study contextualised the modern tourist within the tourism industry and provides an overview of the demographic and behavioural factors, which form the basis of the modern tourist‟s development. The demographic factors discussed were age, education, income, gender and household size. The non demographic factors identified and explained were variety seeking, quest for self-identity, quest for authenticity, knowledgeable, experience sharing and time poor. The empirical information was obtained via self-administered questionnaires. Two hundred useable questionnaires were completed by respondents in the Nelson Mandela Metropolitan Area. Statistica version 10 was used to analyse the data received. The principal component factor analysis yielded six behavioural factors, namely meaningful experiences, time poor, knowledge, authenticity and experience sharing. The data analysis revealed three distinct clusters, namely Postmodernists, Traditionalists and Modernists. Each cluster had unique demographic and behavioural characteristics with the result that modern tourists could be grouped into distinct clusters according to their demographic and behavioural characteristics. This will enable the tourism industry to tailor-make their marketing strategies according to these clusters.he data analysis revealed three distinct clusters, namely Postmodernists, Traditionalists and Modernists. Each cluster had unique demographic and behavioural characteristics with the result that modern tourists could be grouped into distinct clusters according to their demographic and behavioural characteristics. This will enable the tourism industry to tailor-make their marketing strategies according to these clusters.
- Full Text:
- Date Issued: 2012
Development of a navigation system for an autonomous guided vehicle using android technology
- Authors: Snyman, Christo Johannes
- Date: 2012
- Subjects: Mechatronics , Engeering
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9654 , http://hdl.handle.net/10948/d1020025
- Full Text:
- Date Issued: 2012
- Authors: Snyman, Christo Johannes
- Date: 2012
- Subjects: Mechatronics , Engeering
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9654 , http://hdl.handle.net/10948/d1020025
- Full Text:
- Date Issued: 2012
A process model for e-voting in South Africa
- Authors: Swanepoel, Eranee
- Date: 2012
- Subjects: Electronic voting -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9805 , http://hdl.handle.net/10948/d1012588 , Electronic voting -- South Africa
- Description: An election is a core part of any global democracy. Elections provide citizens with the opportunity to voice their opinions. South Africa achieved democracy for the first time in 1994 and has had four successful national elections since then. All of these elections have been declared “free and fair” according to the Independent Electoral Commission (IEC). However, there have been various challenges facing the current South African electoral process. This research, therefore examines alternative methods to improve the current South African electoral process. This research firstly identifies the various challenges and characteristics associated with the current electoral process in South Africa. This research study proposes, to incorporate Information and Communication Technology (ICT) into the South African electoral process. Thus, arguing that utilizing ICT could potentially improve the process. Various countries worldwide have investigated different methods to improve their electoral processes. Countries such as India, Brazil, Estonia and the USA have incorporated ICT into their electoral processes, known as electronic voting (e-voting). Therefore, this research study investigates countries such as India, Brazil, Estonia and the USA which opted to implement e-voting into their electoral process. In addition, various e-voting technologies and their capabilities are explored in detail in this research study. The conclusions drawn from the examination of the electoral processes of countries that utilize e-voting, contributed to the achievement of the primary objective in this research. As a result, to address the various challenges facing the current electoral process in South Africa, a process model was developed called an E-voting Process Model, which depicts two electoral processes namely, an optical scan polling station voting process and an online voting process. This research argues that the E-voting Process Model could potentially improve the current electoral process in South Africa.
- Full Text:
- Date Issued: 2012
- Authors: Swanepoel, Eranee
- Date: 2012
- Subjects: Electronic voting -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9805 , http://hdl.handle.net/10948/d1012588 , Electronic voting -- South Africa
- Description: An election is a core part of any global democracy. Elections provide citizens with the opportunity to voice their opinions. South Africa achieved democracy for the first time in 1994 and has had four successful national elections since then. All of these elections have been declared “free and fair” according to the Independent Electoral Commission (IEC). However, there have been various challenges facing the current South African electoral process. This research, therefore examines alternative methods to improve the current South African electoral process. This research firstly identifies the various challenges and characteristics associated with the current electoral process in South Africa. This research study proposes, to incorporate Information and Communication Technology (ICT) into the South African electoral process. Thus, arguing that utilizing ICT could potentially improve the process. Various countries worldwide have investigated different methods to improve their electoral processes. Countries such as India, Brazil, Estonia and the USA have incorporated ICT into their electoral processes, known as electronic voting (e-voting). Therefore, this research study investigates countries such as India, Brazil, Estonia and the USA which opted to implement e-voting into their electoral process. In addition, various e-voting technologies and their capabilities are explored in detail in this research study. The conclusions drawn from the examination of the electoral processes of countries that utilize e-voting, contributed to the achievement of the primary objective in this research. As a result, to address the various challenges facing the current electoral process in South Africa, a process model was developed called an E-voting Process Model, which depicts two electoral processes namely, an optical scan polling station voting process and an online voting process. This research argues that the E-voting Process Model could potentially improve the current electoral process in South Africa.
- Full Text:
- Date Issued: 2012
Value delivered by private game reserves in South Africa : a comparison of visitors' and managers' perceptions
- Authors: Theron, Elizna
- Date: 2012
- Subjects: Tourism -- South Africa , Ecotourism -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9374 , http://hdl.handle.net/10948/d1019980
- Description: The uniqueness of the wildlife and the luxurious nature of South African private game reserves could be seen as a valuable niche in the South African tourism market and for this reason make South Africa a desired destination. Due to complex visitor needs and demands regarding price, service, social connection, authenticity, quality or image, value perceptions will differ in terms of visitors’ experiences. If managers do not understand these value requirements, differences might exist between consumers’ and service providers’ perceptions of value. To maintain visitor satisfaction, loyalty and intention for return to the reserves, managers should continue to provide valued offerings and improve their visitors’ wildlife experience. This research investigated visitors’ perceptions of the value delivered by private game reserves in South Africa and compared these with reserve managers’ perceptions of the value delivered. The results of this research study could contribute to a better understanding of perceived value, which in turn could enhance the success of the private game reserves. The literature contextualised the South African private game reserve as part of wildlife tourism, the wildlife tourism offering and the characteristics of wildlife visitors. An overview of customer value, customer value models showing their development over time, and the conceptual framework of the current study was provided. The resulting conceptual model was used to evaluate managers’ and visitors’ perceptions of Quality, Monetary price, Behavioural price, Reputation, Emotional response, Social value and Novelty value delivered by South African private game reserves. The empirical data was collected by means of a survey, using two structured self-administered electronic questionnaires administered to the managers of, and the visitors to, private game reserves. One hundred and sixty two visitors and 30 managers participated in the survey. By performing exploratory factor analysis it was found that the seven value factors were consistent with the value dimensions reported in the literature. These were labelled as Quality, Emotional response, Monetary price, Reputation, Novelty value, Social value and Behavioural price. Most of managers’ perceptions of value provided exceeded visitors’ perceptions of value received. Both managers and visitors rated value items related to Emotional response highly. Considerably more managers (17 percent) thought that the reserve experience can be associated with good service, opposed to only 4 percent of visitors who perceived the service to be good. On the other hand, a larger proportion of visitors (29%) than the managers (20 percent) perceived the reserve experience as relaxing. Managers rated eleven of the thirteen game reserve attributes more positively than what the visitors did. Of these attributes, accommodation services, protection of the natural environment, game drives and service delivery, showed significant differences. It is recommended that South African private game reserve managers: • conduct market research to get a better understanding of what delights visitors. Research should be conducted on a regular basis to ensure management stays current with visitors’ changing needs; • determine whether the prices charged reflect the quality of the physical offerings, service delivery and the time and effort visitors spent to obtain the offering; • use the adventurous activities offered at the reserves as part of their promotional campaigns to attract adventure tourists; • train service delivery staff and game drive guides to educate visitors on the history, culture and eco-friendly practices related to their reserve; • always deliver superior service to ensure memorable wildlife experiences, value for money and exceed visitors’ expectations; • continue using websites, social media and magazines to inform the target market about the reserve offerings; and • stay in regular contact with visitors through social media, newsletters, blogs, follow up emails/calls or face to face discussions at the reserve.
- Full Text:
- Date Issued: 2012
- Authors: Theron, Elizna
- Date: 2012
- Subjects: Tourism -- South Africa , Ecotourism -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9374 , http://hdl.handle.net/10948/d1019980
- Description: The uniqueness of the wildlife and the luxurious nature of South African private game reserves could be seen as a valuable niche in the South African tourism market and for this reason make South Africa a desired destination. Due to complex visitor needs and demands regarding price, service, social connection, authenticity, quality or image, value perceptions will differ in terms of visitors’ experiences. If managers do not understand these value requirements, differences might exist between consumers’ and service providers’ perceptions of value. To maintain visitor satisfaction, loyalty and intention for return to the reserves, managers should continue to provide valued offerings and improve their visitors’ wildlife experience. This research investigated visitors’ perceptions of the value delivered by private game reserves in South Africa and compared these with reserve managers’ perceptions of the value delivered. The results of this research study could contribute to a better understanding of perceived value, which in turn could enhance the success of the private game reserves. The literature contextualised the South African private game reserve as part of wildlife tourism, the wildlife tourism offering and the characteristics of wildlife visitors. An overview of customer value, customer value models showing their development over time, and the conceptual framework of the current study was provided. The resulting conceptual model was used to evaluate managers’ and visitors’ perceptions of Quality, Monetary price, Behavioural price, Reputation, Emotional response, Social value and Novelty value delivered by South African private game reserves. The empirical data was collected by means of a survey, using two structured self-administered electronic questionnaires administered to the managers of, and the visitors to, private game reserves. One hundred and sixty two visitors and 30 managers participated in the survey. By performing exploratory factor analysis it was found that the seven value factors were consistent with the value dimensions reported in the literature. These were labelled as Quality, Emotional response, Monetary price, Reputation, Novelty value, Social value and Behavioural price. Most of managers’ perceptions of value provided exceeded visitors’ perceptions of value received. Both managers and visitors rated value items related to Emotional response highly. Considerably more managers (17 percent) thought that the reserve experience can be associated with good service, opposed to only 4 percent of visitors who perceived the service to be good. On the other hand, a larger proportion of visitors (29%) than the managers (20 percent) perceived the reserve experience as relaxing. Managers rated eleven of the thirteen game reserve attributes more positively than what the visitors did. Of these attributes, accommodation services, protection of the natural environment, game drives and service delivery, showed significant differences. It is recommended that South African private game reserve managers: • conduct market research to get a better understanding of what delights visitors. Research should be conducted on a regular basis to ensure management stays current with visitors’ changing needs; • determine whether the prices charged reflect the quality of the physical offerings, service delivery and the time and effort visitors spent to obtain the offering; • use the adventurous activities offered at the reserves as part of their promotional campaigns to attract adventure tourists; • train service delivery staff and game drive guides to educate visitors on the history, culture and eco-friendly practices related to their reserve; • always deliver superior service to ensure memorable wildlife experiences, value for money and exceed visitors’ expectations; • continue using websites, social media and magazines to inform the target market about the reserve offerings; and • stay in regular contact with visitors through social media, newsletters, blogs, follow up emails/calls or face to face discussions at the reserve.
- Full Text:
- Date Issued: 2012