A framework for cloud computing adoption in small and medium-sized enterprises : a case of the Accra - Tema metropolis in Ghana
- Authors: Adane, Martin
- Date: 2015
- Subjects: Cloud computing -- Ghana Small business -- Ghana
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/13803 , vital:39713
- Description: Cloud computing adoption and usage is important to achieving business competition. This is done by making it a competitive tool for firms. The adoption of cloud computing enables firms to achieve greater business competency, improve performance, and allows them to maintain their competitive advantage. Since its emergence, there has been a surge in the adoption of cloud computing with research into its adoption primarily concentrated on bigger firms. However, a major characteristic of cloud computing is the anticipated possibilities it holds for small and medium-sized enterprises (SMEs). SMEs typically operate differently from larger firms and are not limited by resource constraints. For SMEs, the reduction in the financial burden normally associated with the adoption of new technologies is a significant benefit of cloud computing due to their financial constraints. In Ghana, SMEs mostly use obsolete technologies and have a slow response towards new technologies. Thus, they are unable to harness the numerous opportunities technology presents to them to stay competitive. Cloud computing is still regarded as a new technology in the business world, therefore research that focuses on its adoption by SMEs to help them stay competitive is minimal. Available research on cloud computing in Ghana does not provide clear guidelines for ensuring a successful adoption process and the continued use of cloud computing services. This study seeks to investigate how a framework can assist SMEs in their use of cloud computing in the Accra-Tema metropolis of Ghana. A knowledge of the factors associated with adoption decisions and those that significantly influence the decision are required to ensure a successful adoption process. The empirical data was gathered using a questionnaire and face-to-face interviews developed from literature and administered to users and potential users of cloud computing. The questionnaire and interviews primarily investigate key adoption factors and the findings are reported in this research study. The findings reveal interesting insights into understanding issues that affect the overall decision to adopt and use cloud computing services by SMEs. The findings show that the adoption of cloud computing can improve information management practices within SMEs. The findings also reveal that several factors need to be considered in the overall decision to adopt and use cloud computing to ensure a successful adoption process. An initial cloud computing adoption model was proposed based on the empirical findings. Key adoption factors of the initial adoption model include adoption benefits and drivers, concerns and barriers, adoption interventions, and information management in the cloud. computing adoption framework. The proposed adoption framework aims to assist SMEs to adopt and use cloud computing services and make them relevant in the global market.
- Full Text:
- Date Issued: 2015
- Authors: Adane, Martin
- Date: 2015
- Subjects: Cloud computing -- Ghana Small business -- Ghana
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/13803 , vital:39713
- Description: Cloud computing adoption and usage is important to achieving business competition. This is done by making it a competitive tool for firms. The adoption of cloud computing enables firms to achieve greater business competency, improve performance, and allows them to maintain their competitive advantage. Since its emergence, there has been a surge in the adoption of cloud computing with research into its adoption primarily concentrated on bigger firms. However, a major characteristic of cloud computing is the anticipated possibilities it holds for small and medium-sized enterprises (SMEs). SMEs typically operate differently from larger firms and are not limited by resource constraints. For SMEs, the reduction in the financial burden normally associated with the adoption of new technologies is a significant benefit of cloud computing due to their financial constraints. In Ghana, SMEs mostly use obsolete technologies and have a slow response towards new technologies. Thus, they are unable to harness the numerous opportunities technology presents to them to stay competitive. Cloud computing is still regarded as a new technology in the business world, therefore research that focuses on its adoption by SMEs to help them stay competitive is minimal. Available research on cloud computing in Ghana does not provide clear guidelines for ensuring a successful adoption process and the continued use of cloud computing services. This study seeks to investigate how a framework can assist SMEs in their use of cloud computing in the Accra-Tema metropolis of Ghana. A knowledge of the factors associated with adoption decisions and those that significantly influence the decision are required to ensure a successful adoption process. The empirical data was gathered using a questionnaire and face-to-face interviews developed from literature and administered to users and potential users of cloud computing. The questionnaire and interviews primarily investigate key adoption factors and the findings are reported in this research study. The findings reveal interesting insights into understanding issues that affect the overall decision to adopt and use cloud computing services by SMEs. The findings show that the adoption of cloud computing can improve information management practices within SMEs. The findings also reveal that several factors need to be considered in the overall decision to adopt and use cloud computing to ensure a successful adoption process. An initial cloud computing adoption model was proposed based on the empirical findings. Key adoption factors of the initial adoption model include adoption benefits and drivers, concerns and barriers, adoption interventions, and information management in the cloud. computing adoption framework. The proposed adoption framework aims to assist SMEs to adopt and use cloud computing services and make them relevant in the global market.
- Full Text:
- Date Issued: 2015
A framework for enhancing the effectiveness of strategic leadership in the Eastern Cape Education Department
- Authors: Govender, Surendran Perumal
- Date: 2017
- Subjects: Educational leadership Strategic planning Education -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/8598 , vital:33180
- Description: In this study the analysis of the organisational practices in the South African public sector revealed that there is a practical limitation, anchored on the absence of a suitable framework for enhancing the effectiveness of strategic leadership. The research engaged with studies and theories that confirmed that the application of effective strategic leadership enhances the performance of public sector organisations. However, such an analysis revealed no well-defined strategic leadership framework that may be used for improving the successful implementation of programmes in the public sector as a whole and more especially, the Eastern Cape Department of Education (ECDoE). The study therefore interpreted that a significant improvement in the performance of the ECDoE may be effected through the prioritisation of strategic leadership and thereby enhancing its effectiveness. Hence, the primary research objective for this study was to examine strategic leadership and to consider the variables impacting the application of strategic leadership in the ECDoE, so that a framework may be formulated to enhance the effectiveness of strategic leadership in the ECDoE. The data analysis, research observations, findings and interpretations as well as the literature review enabled the researcher to determine the strategic leadership framework that may be postulated for application in the ECDoE. The research data in essence supports the indications in the literature that strategic leadership has a positive effect on enhancing organisational performance and success. The key findings and significant conclusions drawn from the study indicated a definite need to enhance the effectiveness of strategic leadership in the ECDoE and that the associated leadership challenges in the sector have to be addressed to enable more efficient and effective service delivery, increase learner performance and improve organisational success. The researcher has therefore postulated the framework in figure 10 to enhance the effectiveness of strategic leadership in ECDoE and presents it for consideration by the political and administrative leadership for adoption in the ECDoE. The development of this strategic leadership framework by the researcher was informed by the various leadership models, leadership theories, leadership styles and change management strategies examined in the literature review of this study and further directed by the research findings and conclusions that illuminated the challenges that confront ECDoE in the application of strategic leadership in the sector. The framework postulated has three distinct but inter-related steps and this study theorises that the effectiveness of strategic leadership is influenced by the extent to which the managers or leaders determine the specific context and apply the appropriate leadership style (Step 1), implement the selected leadership style in conjunction with the application of appropriate accompanying management strategies (Step 2), and monitor the resulting effects on enhancing the performance of the public sector organisations (Step 3). The researcher also adopted a systems-thinking approach and identified four pillars that transcend organisational service delivery and integrated them to constitute a proposed model for enhancing service delivery, improving implementation of plans and promoting organisational success in ECDoE. The model postulated by the researcher is based on “policies, procedures, systems and structures”, as illustrated in figure 11. The pillars of this proposed model for service delivery are inter-related, inter-locking and at times overlapping. Arising from the literature review and the case study of ECDoE, areas for further research have been identified such as: a more in-depth probing of the significance, role and impact of strategic leadership in all public sector institutions in South Africa; an examination of the Senior Management Services (SMS) mandates given by the Department of Public Service and Administration (DPSA) with regard to strategic leadership; an exploration of the implementation constraints of the National Development Plan (NDP) linked to the positioning of strategic leadership; and, an examination of the role and impact of the training and development programmes in strategic leadership, co-ordinated by the National School of Government (NSG) in South Africa.
- Full Text:
- Date Issued: 2017
- Authors: Govender, Surendran Perumal
- Date: 2017
- Subjects: Educational leadership Strategic planning Education -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/8598 , vital:33180
- Description: In this study the analysis of the organisational practices in the South African public sector revealed that there is a practical limitation, anchored on the absence of a suitable framework for enhancing the effectiveness of strategic leadership. The research engaged with studies and theories that confirmed that the application of effective strategic leadership enhances the performance of public sector organisations. However, such an analysis revealed no well-defined strategic leadership framework that may be used for improving the successful implementation of programmes in the public sector as a whole and more especially, the Eastern Cape Department of Education (ECDoE). The study therefore interpreted that a significant improvement in the performance of the ECDoE may be effected through the prioritisation of strategic leadership and thereby enhancing its effectiveness. Hence, the primary research objective for this study was to examine strategic leadership and to consider the variables impacting the application of strategic leadership in the ECDoE, so that a framework may be formulated to enhance the effectiveness of strategic leadership in the ECDoE. The data analysis, research observations, findings and interpretations as well as the literature review enabled the researcher to determine the strategic leadership framework that may be postulated for application in the ECDoE. The research data in essence supports the indications in the literature that strategic leadership has a positive effect on enhancing organisational performance and success. The key findings and significant conclusions drawn from the study indicated a definite need to enhance the effectiveness of strategic leadership in the ECDoE and that the associated leadership challenges in the sector have to be addressed to enable more efficient and effective service delivery, increase learner performance and improve organisational success. The researcher has therefore postulated the framework in figure 10 to enhance the effectiveness of strategic leadership in ECDoE and presents it for consideration by the political and administrative leadership for adoption in the ECDoE. The development of this strategic leadership framework by the researcher was informed by the various leadership models, leadership theories, leadership styles and change management strategies examined in the literature review of this study and further directed by the research findings and conclusions that illuminated the challenges that confront ECDoE in the application of strategic leadership in the sector. The framework postulated has three distinct but inter-related steps and this study theorises that the effectiveness of strategic leadership is influenced by the extent to which the managers or leaders determine the specific context and apply the appropriate leadership style (Step 1), implement the selected leadership style in conjunction with the application of appropriate accompanying management strategies (Step 2), and monitor the resulting effects on enhancing the performance of the public sector organisations (Step 3). The researcher also adopted a systems-thinking approach and identified four pillars that transcend organisational service delivery and integrated them to constitute a proposed model for enhancing service delivery, improving implementation of plans and promoting organisational success in ECDoE. The model postulated by the researcher is based on “policies, procedures, systems and structures”, as illustrated in figure 11. The pillars of this proposed model for service delivery are inter-related, inter-locking and at times overlapping. Arising from the literature review and the case study of ECDoE, areas for further research have been identified such as: a more in-depth probing of the significance, role and impact of strategic leadership in all public sector institutions in South Africa; an examination of the Senior Management Services (SMS) mandates given by the Department of Public Service and Administration (DPSA) with regard to strategic leadership; an exploration of the implementation constraints of the National Development Plan (NDP) linked to the positioning of strategic leadership; and, an examination of the role and impact of the training and development programmes in strategic leadership, co-ordinated by the National School of Government (NSG) in South Africa.
- Full Text:
- Date Issued: 2017
A framework for enhancing trust for improved participation in electronic marketplaces accessed from mobile platforms
- Isabirye, Naomi Nabirye, Von Solms, R
- Authors: Isabirye, Naomi Nabirye , Von Solms, R
- Date: 2016
- Subjects: Information technology -- Economic aspects -- South Africa Agricultural innovations -- South Africa Agricultural systems -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/20019 , vital:29053
- Description: Information and communication technologies (ICTs) have been widely researched as a mechanism for improving the socio-economic status of disadvantaged, rural communities. In order to do this numerous technology-based initiatives have been introduced into disadvantaged, rural communities to assist them in various aspects of their lives. Unfortunately, even when the proposed benefit of a particular technology is clearly evident to its initiators, the adoption by the target users is often uncertain. This has also been the case with e-commerce in agriculture. Despite the numerous benefits of e-commerce for agricultural producers, the uptake has been low. Trust is a critical pre-condition for the adoption of e-marketplaces. E-marketplaces expose consumers to the risk of non-delivery or misrepresentation of goods ordered and the misuse of personal information by external parties. Additionally, the time investment needed to make a shift to e-marketplaces and the opinions of important reference groups affects the user’s willingness to trust and depend on an e-marketplace. This study was undertaken to assess the extent to which rural users with limited ICT experience would trust and, consequently, adopt an e-marketplace to support agricultural trade. A pragmatic philosophy was adopted in this study, indicating that the researcher’s view of reality is founded on the practical implications and outcomes that are observed. This study used a Canonical Action Research strategy to design, develop and deploy a voice based e-marketplace to assist the trading activities of a Western Cape based aloe community. The community was allowed to utilise thee-marketplace over a period of eight weeks. Thereafter, interviews were held with the participants to investigate their perceptions of the technology. As a result, a model proposing the factors that must be in place for trust to be achieved in a voice based e-marketplace was proposed. The study found that the trustworthiness of a technology results from the technology’s technical capability to satisfy the needs of its users reliably. Usability and security were found to be important determinants of the trustworthiness of a technology. Furthermore, the requirements elicitation process was found to be central to achieving trust as it defines the necessary criteria for developing secure, usable, functional, and reliable technologies that meet the needs of their users.
- Full Text:
- Date Issued: 2016
- Authors: Isabirye, Naomi Nabirye , Von Solms, R
- Date: 2016
- Subjects: Information technology -- Economic aspects -- South Africa Agricultural innovations -- South Africa Agricultural systems -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/20019 , vital:29053
- Description: Information and communication technologies (ICTs) have been widely researched as a mechanism for improving the socio-economic status of disadvantaged, rural communities. In order to do this numerous technology-based initiatives have been introduced into disadvantaged, rural communities to assist them in various aspects of their lives. Unfortunately, even when the proposed benefit of a particular technology is clearly evident to its initiators, the adoption by the target users is often uncertain. This has also been the case with e-commerce in agriculture. Despite the numerous benefits of e-commerce for agricultural producers, the uptake has been low. Trust is a critical pre-condition for the adoption of e-marketplaces. E-marketplaces expose consumers to the risk of non-delivery or misrepresentation of goods ordered and the misuse of personal information by external parties. Additionally, the time investment needed to make a shift to e-marketplaces and the opinions of important reference groups affects the user’s willingness to trust and depend on an e-marketplace. This study was undertaken to assess the extent to which rural users with limited ICT experience would trust and, consequently, adopt an e-marketplace to support agricultural trade. A pragmatic philosophy was adopted in this study, indicating that the researcher’s view of reality is founded on the practical implications and outcomes that are observed. This study used a Canonical Action Research strategy to design, develop and deploy a voice based e-marketplace to assist the trading activities of a Western Cape based aloe community. The community was allowed to utilise thee-marketplace over a period of eight weeks. Thereafter, interviews were held with the participants to investigate their perceptions of the technology. As a result, a model proposing the factors that must be in place for trust to be achieved in a voice based e-marketplace was proposed. The study found that the trustworthiness of a technology results from the technology’s technical capability to satisfy the needs of its users reliably. Usability and security were found to be important determinants of the trustworthiness of a technology. Furthermore, the requirements elicitation process was found to be central to achieving trust as it defines the necessary criteria for developing secure, usable, functional, and reliable technologies that meet the needs of their users.
- Full Text:
- Date Issued: 2016
A framework for ethical sourcing of construction materials
- Authors: Ibrahim, Kabir
- Date: 2019
- Subjects: Construction industry -- Environmental aspects -- Nigeria , Building materials -- Environmental aspects -- Nigeria Building -- Environmental aspects -- Nigeria Environmental protection -- Nigeria Conservation of natural resources -- Nigeria
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/42140 , vital:36629
- Description: Climate change and a speedily depreciating ecosystem are global challenges. These challenges are, in the main, attributed to activities in the construction industry, which relies heavily on the environment to provide materials. Studies show that the impact in developing countries is worse, due to the low level of awareness. Consequently, there is a dearth of research-based evidence on the ethics of sourcing of materials. This research aimed at changing that by investigating the ethics of materials sourcing in Nigeria. Epistemologically, the research is subjective and paradigmatically phenomenological. The methods used for data collection include a comprehensive literature review, collection of archival records, empirical studies of sixteen organisations that are involved in materials sourcing, transportation and production of eight construction materials across the six geo-political zones in Nigeria, that were purposefully selected. The findings reveal that the majority of the processes employed to source, transport and produce materials for the construction industry are not ethical environmentally due to their contribution to air pollution, water pollution, noise pollution and vibration, landscape damage, harm to flora and fauna and waste production. Furthermore, the study found that the majority of the organisations studied, do not produce sustainability reports for their operations. The study developed a framework for ethical sourcing of construction materials. The study recommends that organisations should utilise the framework developed in this study to enhance their sustainability practices.
- Full Text:
- Date Issued: 2019
- Authors: Ibrahim, Kabir
- Date: 2019
- Subjects: Construction industry -- Environmental aspects -- Nigeria , Building materials -- Environmental aspects -- Nigeria Building -- Environmental aspects -- Nigeria Environmental protection -- Nigeria Conservation of natural resources -- Nigeria
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/42140 , vital:36629
- Description: Climate change and a speedily depreciating ecosystem are global challenges. These challenges are, in the main, attributed to activities in the construction industry, which relies heavily on the environment to provide materials. Studies show that the impact in developing countries is worse, due to the low level of awareness. Consequently, there is a dearth of research-based evidence on the ethics of sourcing of materials. This research aimed at changing that by investigating the ethics of materials sourcing in Nigeria. Epistemologically, the research is subjective and paradigmatically phenomenological. The methods used for data collection include a comprehensive literature review, collection of archival records, empirical studies of sixteen organisations that are involved in materials sourcing, transportation and production of eight construction materials across the six geo-political zones in Nigeria, that were purposefully selected. The findings reveal that the majority of the processes employed to source, transport and produce materials for the construction industry are not ethical environmentally due to their contribution to air pollution, water pollution, noise pollution and vibration, landscape damage, harm to flora and fauna and waste production. Furthermore, the study found that the majority of the organisations studied, do not produce sustainability reports for their operations. The study developed a framework for ethical sourcing of construction materials. The study recommends that organisations should utilise the framework developed in this study to enhance their sustainability practices.
- Full Text:
- Date Issued: 2019
A framework for improving construction workers’ health and safety practices in Lagos, Nigeria
- Authors: Kukoyi, Patricia Omega
- Date: 2018
- Subjects: Construction industry -- Health aspects -- Lagos -- Nigeria , Industrial safety -- Lagos -- Nigeria Sustainable construction -- Lagos -- Nigeria
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/30962 , vital:31235
- Description: The construction sector is known for its poor health and safety (H&S) record. This situation contributes to the poor performance of construction projects and poor worker productivity. In view of this, the research was undertaken to improve workers’ H&S practices. This study determined how the systems thinking approach will mitigate unhealthy and unsafe construction practices in Lagos, Nigeria by developing interventions, and proposing a model for improved H&S practices. The study utilised a mixed research method approach. Both quantitative and qualitative methods were used specifically the concurrent embedded method to obtain and analyse the data. The sample size for the quantitative study was 375 respondents and a total of 40 respondents were engaged in the qualitative study. The sample consisted of designers, contractors, clients, quantity surveyors, project managers, construction managers, supervisors, and construction workers (masons, carpenters, painters, roofers, electricians) based in Lagos, Nigeria. The findings reveal that there is inadequate consideration for H&S during the procurement of construction projects. Furthermore, the absence of H&S regulations relating to the construction sector was observed. Unsafe practices at construction sites in Nigeria can be attributed to this discovery. The study reveals that the regulatory system, the organisation, the individual and the work environment all have an impact on H&S work practices. Although the contractors are mainly responsible for H&S at construction sites, other construction stakeholders (such as clients, consultants, etc.) influence H&S practices. The findings highlight the need for the adoption of a holistic approach to facilitate improvement in H&S practices on construction sites. The research has contributed to the body of knowledge by developing a framework for improving workers’ H&S performance on construction sites.
- Full Text:
- Date Issued: 2018
- Authors: Kukoyi, Patricia Omega
- Date: 2018
- Subjects: Construction industry -- Health aspects -- Lagos -- Nigeria , Industrial safety -- Lagos -- Nigeria Sustainable construction -- Lagos -- Nigeria
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/30962 , vital:31235
- Description: The construction sector is known for its poor health and safety (H&S) record. This situation contributes to the poor performance of construction projects and poor worker productivity. In view of this, the research was undertaken to improve workers’ H&S practices. This study determined how the systems thinking approach will mitigate unhealthy and unsafe construction practices in Lagos, Nigeria by developing interventions, and proposing a model for improved H&S practices. The study utilised a mixed research method approach. Both quantitative and qualitative methods were used specifically the concurrent embedded method to obtain and analyse the data. The sample size for the quantitative study was 375 respondents and a total of 40 respondents were engaged in the qualitative study. The sample consisted of designers, contractors, clients, quantity surveyors, project managers, construction managers, supervisors, and construction workers (masons, carpenters, painters, roofers, electricians) based in Lagos, Nigeria. The findings reveal that there is inadequate consideration for H&S during the procurement of construction projects. Furthermore, the absence of H&S regulations relating to the construction sector was observed. Unsafe practices at construction sites in Nigeria can be attributed to this discovery. The study reveals that the regulatory system, the organisation, the individual and the work environment all have an impact on H&S work practices. Although the contractors are mainly responsible for H&S at construction sites, other construction stakeholders (such as clients, consultants, etc.) influence H&S practices. The findings highlight the need for the adoption of a holistic approach to facilitate improvement in H&S practices on construction sites. The research has contributed to the body of knowledge by developing a framework for improving workers’ H&S performance on construction sites.
- Full Text:
- Date Issued: 2018
A framework for m-voting implementation in South Africa
- Authors: Mpekoa, Noluntu
- Date: 2017
- Subjects: Electronic voting -- South Africa Voting -- Technological innovations , Voting-machines -- South Africa -- Reliability Elections -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/19662 , vital:28927
- Description: Voting enables certain formal decisions to be made through the participation of a given population; and it is the vital part of a democratic process. The method of voting used in South Africa (SA) today is derived from the Australian ballot system. This paper-based voting system, however, is slow, convoluted and inaccurate because of human errors; it is costly and largely inefficient. In the early 1900s, election officials overwhelmingly decided to use electronic voting (E-voting) systems to solve some of the problematic issues of paper-based voting systems. Mobile voting (M-voting) is a subset of E-voting; and it allows citizens to use their mobile phones to cast their votes. Very few countries have endeavoured to implement M-voting, in order to improve mobility and simplify the election procedures. Despite several M-voting initiatives reported worldwide; insufficient attention has been devoted to understanding the factors that influence the success or failure of M-voting implementation. It is also important to note that the implementation of M-voting may be very difficult; if the different modalities that aid successful M-voting implementation are not in place. This study seeks to develop a framework that has the potential to enable the successful implementation of M-voting in SA. The proposed framework is an IT artefact that endeavors to improve human experiences for voting. This study followed a Design-Science approach; and it made use of a case study to collect the data via a literature review, observations, questionnaires, focus groups and expert reviews. The study revealed that there is no institutional, legal and regulatory framework for the proliferation of M-voting in SA. Successful M-voting implementation depends on a compendium of factors, which may be unique in the local context where it is implemented. The framework that resulted from the above was assessed for validity and applicability; after which a modified framework was presented. The research concludes with specific implementation guidelines, as well as areas for future research.
- Full Text:
- Date Issued: 2017
- Authors: Mpekoa, Noluntu
- Date: 2017
- Subjects: Electronic voting -- South Africa Voting -- Technological innovations , Voting-machines -- South Africa -- Reliability Elections -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/19662 , vital:28927
- Description: Voting enables certain formal decisions to be made through the participation of a given population; and it is the vital part of a democratic process. The method of voting used in South Africa (SA) today is derived from the Australian ballot system. This paper-based voting system, however, is slow, convoluted and inaccurate because of human errors; it is costly and largely inefficient. In the early 1900s, election officials overwhelmingly decided to use electronic voting (E-voting) systems to solve some of the problematic issues of paper-based voting systems. Mobile voting (M-voting) is a subset of E-voting; and it allows citizens to use their mobile phones to cast their votes. Very few countries have endeavoured to implement M-voting, in order to improve mobility and simplify the election procedures. Despite several M-voting initiatives reported worldwide; insufficient attention has been devoted to understanding the factors that influence the success or failure of M-voting implementation. It is also important to note that the implementation of M-voting may be very difficult; if the different modalities that aid successful M-voting implementation are not in place. This study seeks to develop a framework that has the potential to enable the successful implementation of M-voting in SA. The proposed framework is an IT artefact that endeavors to improve human experiences for voting. This study followed a Design-Science approach; and it made use of a case study to collect the data via a literature review, observations, questionnaires, focus groups and expert reviews. The study revealed that there is no institutional, legal and regulatory framework for the proliferation of M-voting in SA. Successful M-voting implementation depends on a compendium of factors, which may be unique in the local context where it is implemented. The framework that resulted from the above was assessed for validity and applicability; after which a modified framework was presented. The research concludes with specific implementation guidelines, as well as areas for future research.
- Full Text:
- Date Issued: 2017
A framework for price tariffs in the costing structures of South African private hospitals
- Authors: Botha, Gideon
- Date: 2020
- Subjects: Medical care, Cost of -- South Africa , Medical economics -- South Africa Medical care -- South Africa -- Cost control Cost accounting
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/50432 , vital:42167
- Description: The increase of South African health care costs can be extrapolated into the global healthcare cost challenge, with various factors contributing to this problem. One of the factors viewed as being central to the rising cost of health care is the inability of health care provider organisations to accurately measure unit costs of resources used to treat a patient for their medical condition and patient outcomes. The measurement of an accurate unit cost and patient outcomes is imperative to improving value, which is seen as an improvement in outcomes for every rand spent. The determination of price tariffs and the price tariff payment model used to onward bill the price tariff for medical services have also been identified as having a central role in improving value in health care. In order for price tariffs to improve value, they should be reflective and be based on an accurate unit cost that reflects the cost of resources used to provide efficient and effective care for a patient’s medical condition. For the price tariff payment model to improve value, it needs to reward providers for delivering superior patient outcomes at a lower cost by making price tariffs contingent on achieving specified outcomes as well as incorporating performance payments or holdbacks based on outcomes achieved. This study provides a framework for price tariffs in the costing structures of South African private hospitals. Secondary research was conducted in the form of a comprehensive literature search in order to do an interpretative analysis of the strengths and weaknesses of the various combinations of unit costing models and price tariff payment models used to determine prices in private hospitals. The literature review was followed by primary research that involved three phases, all of which used a qualitative research approach. In Phase 1, primary data were collected using unobtrusive measures that consisted of a data request first, followed by unstructured interviews with representatives of Hospital A and Hospital B to obtain an analysis of the combinations of unit costing model and price tariff payment model used for a laparoscopic appendectomy. In Phase 2, data were collected by means of an unstructured interview with a surgeon describing a laparoscopic appendectomy procedure in detail and based on this process description, the approximate costs for the various resources that were sourced from different suppliers could be calculated. The data analysis and interpretation were done in three phases, with each phase having different research objectives. The data were first coded and then interpreted. In the first primary research phase, the combinations of unit costing models and price tariff payment models used by private Hospital A and Hospital B were evaluated. In the second phase, the recommended combination of unit costing model and price tariff payment model was applied to a hypothetical example and evaluated. In the final phase, based on the outcome of the first and second research phases, a combination of unit costing model and price tariff payment model for private hospitals was recommended. The results showed that the recommended combination of unit costing and price tariff payment model namely time-driven activity-based costing with the global fee price tariff payment model was the most appropriate to determine price tariffs in private hospitals when compared to the unit costing models and price tariff payment models used by Hospital A and Hospital B for a laparoscopic appendectomy. Furthermore, the recommended combination of unit costing model and price tariff payment model was found to be usable for the determination of price tariffs in the costing structures of private hospitals. The time-driven activity-based costing model and global fee price tariff payment model should be adopted or used as guidelines for determining price tariffs in private hospitals in South Africa. Price tariffs would be more transparent as they would reflect the actual resource cost of treating the patient and the resources used and treatment provided could then be assessed against the delivery value chain that charts the principal activities involved in a patient’s care for a medical condition to ensure that patient best-practice protocols are followed. The proposed framework enables the determination of price tariffs based on an accurate unit cost reflecting the actual resources used to provide efficient and effective care and also improve value for the patient.
- Full Text:
- Date Issued: 2020
- Authors: Botha, Gideon
- Date: 2020
- Subjects: Medical care, Cost of -- South Africa , Medical economics -- South Africa Medical care -- South Africa -- Cost control Cost accounting
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/50432 , vital:42167
- Description: The increase of South African health care costs can be extrapolated into the global healthcare cost challenge, with various factors contributing to this problem. One of the factors viewed as being central to the rising cost of health care is the inability of health care provider organisations to accurately measure unit costs of resources used to treat a patient for their medical condition and patient outcomes. The measurement of an accurate unit cost and patient outcomes is imperative to improving value, which is seen as an improvement in outcomes for every rand spent. The determination of price tariffs and the price tariff payment model used to onward bill the price tariff for medical services have also been identified as having a central role in improving value in health care. In order for price tariffs to improve value, they should be reflective and be based on an accurate unit cost that reflects the cost of resources used to provide efficient and effective care for a patient’s medical condition. For the price tariff payment model to improve value, it needs to reward providers for delivering superior patient outcomes at a lower cost by making price tariffs contingent on achieving specified outcomes as well as incorporating performance payments or holdbacks based on outcomes achieved. This study provides a framework for price tariffs in the costing structures of South African private hospitals. Secondary research was conducted in the form of a comprehensive literature search in order to do an interpretative analysis of the strengths and weaknesses of the various combinations of unit costing models and price tariff payment models used to determine prices in private hospitals. The literature review was followed by primary research that involved three phases, all of which used a qualitative research approach. In Phase 1, primary data were collected using unobtrusive measures that consisted of a data request first, followed by unstructured interviews with representatives of Hospital A and Hospital B to obtain an analysis of the combinations of unit costing model and price tariff payment model used for a laparoscopic appendectomy. In Phase 2, data were collected by means of an unstructured interview with a surgeon describing a laparoscopic appendectomy procedure in detail and based on this process description, the approximate costs for the various resources that were sourced from different suppliers could be calculated. The data analysis and interpretation were done in three phases, with each phase having different research objectives. The data were first coded and then interpreted. In the first primary research phase, the combinations of unit costing models and price tariff payment models used by private Hospital A and Hospital B were evaluated. In the second phase, the recommended combination of unit costing model and price tariff payment model was applied to a hypothetical example and evaluated. In the final phase, based on the outcome of the first and second research phases, a combination of unit costing model and price tariff payment model for private hospitals was recommended. The results showed that the recommended combination of unit costing and price tariff payment model namely time-driven activity-based costing with the global fee price tariff payment model was the most appropriate to determine price tariffs in private hospitals when compared to the unit costing models and price tariff payment models used by Hospital A and Hospital B for a laparoscopic appendectomy. Furthermore, the recommended combination of unit costing model and price tariff payment model was found to be usable for the determination of price tariffs in the costing structures of private hospitals. The time-driven activity-based costing model and global fee price tariff payment model should be adopted or used as guidelines for determining price tariffs in private hospitals in South Africa. Price tariffs would be more transparent as they would reflect the actual resource cost of treating the patient and the resources used and treatment provided could then be assessed against the delivery value chain that charts the principal activities involved in a patient’s care for a medical condition to ensure that patient best-practice protocols are followed. The proposed framework enables the determination of price tariffs based on an accurate unit cost reflecting the actual resources used to provide efficient and effective care and also improve value for the patient.
- Full Text:
- Date Issued: 2020
A framework for the secure consumerisation of mobile, handheld devices in the healthcare institutional context
- Authors: Kativu, Tatenda Kevin
- Date: 2017
- Subjects: Mobile computing -- Hospitals -- South Africa Electronic data processing -- Security measures -- South Africa , Wireless communication systems -- Social aspects Medical care -- Technological innovations -- Developing countries
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/18630 , vital:28696
- Description: The advances in communication technologies have resulted in a significant shift in the workplace culture. Mobile computing devices are increasingly becoming an integral part of workplace culture. Mobility has several advantages to the organisation, one such example is the “always online” workforce resulting in increased productivity hours. As a result, organisations are increasingly providing mobile computing devices to the workforce to enable remote productivity at the organisations cost. A challenge associated with mobility is that these devices are likely to connect to a variety of networks, some which may insecure, and because of their smaller form factor and perceived value, are vulnerable to loss and theft amongst other information security challenges. Increased mobility has far reaching benefits for remote and rural communities, particularly in the healthcare domain where health workers are able to provide services to previously inaccessible populations. The adverse economic and infrastructure environment means institution provided devices make up the bulk of the mobile computing devices, and taking away the ownership, the usage patterns and the susceptibility of information to adversity are similar. It is for this reason that this study focuses on information security on institution provided devices in a rural healthcare setting. This study falls into the design science paradigm and is guided by the principles of design science proposed by Hevner et al. The research process incorporates literature reviews focusing on health information systems security and identifying theoretical constructs that support the low-resource based secure deployment of health information technologies. Thereafter, the artifact is developed and evaluated through an implementation case study and expert reviews. The outcomes from the feedback are integrated into the framework.
- Full Text:
- Date Issued: 2017
- Authors: Kativu, Tatenda Kevin
- Date: 2017
- Subjects: Mobile computing -- Hospitals -- South Africa Electronic data processing -- Security measures -- South Africa , Wireless communication systems -- Social aspects Medical care -- Technological innovations -- Developing countries
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/18630 , vital:28696
- Description: The advances in communication technologies have resulted in a significant shift in the workplace culture. Mobile computing devices are increasingly becoming an integral part of workplace culture. Mobility has several advantages to the organisation, one such example is the “always online” workforce resulting in increased productivity hours. As a result, organisations are increasingly providing mobile computing devices to the workforce to enable remote productivity at the organisations cost. A challenge associated with mobility is that these devices are likely to connect to a variety of networks, some which may insecure, and because of their smaller form factor and perceived value, are vulnerable to loss and theft amongst other information security challenges. Increased mobility has far reaching benefits for remote and rural communities, particularly in the healthcare domain where health workers are able to provide services to previously inaccessible populations. The adverse economic and infrastructure environment means institution provided devices make up the bulk of the mobile computing devices, and taking away the ownership, the usage patterns and the susceptibility of information to adversity are similar. It is for this reason that this study focuses on information security on institution provided devices in a rural healthcare setting. This study falls into the design science paradigm and is guided by the principles of design science proposed by Hevner et al. The research process incorporates literature reviews focusing on health information systems security and identifying theoretical constructs that support the low-resource based secure deployment of health information technologies. Thereafter, the artifact is developed and evaluated through an implementation case study and expert reviews. The outcomes from the feedback are integrated into the framework.
- Full Text:
- Date Issued: 2017
A framework to measure human behaviour whilst reading
- Salehzadeh, Seyed Amirsaleh, Greyling, Jean
- Authors: Salehzadeh, Seyed Amirsaleh , Greyling, Jean
- Date: 2019
- Subjects: Computational intelligence , Machine learning Artificial intelligence Neural networks (Computer science)
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/43578 , vital:36921
- Description: The brain is the most complex object in the known universe that gives a sense of being to humans and characterises human behaviour. Building models of brain functions is perhaps the most fascinating scientific challenge in the 21st century. Reading is a significant cognitive process in the human brain that plays a critical role in the vital process of learning and in performing some daily activities. The study of human behaviour during reading has been an area of interest for researchers in different fields of science. This thesis is based upon providing a novel framework, called ARSAT (Assisting Researchers in the Selection of Appropriate Technologies), that measures the behaviour of humans when reading text. The ARSAT framework aims at assisting researchers in the selection and application of appropriate technologies to measure the behaviour of a person who is reading text. The ARSAT framework will assist to researchers who investigate the reading process and find it difficult to select appropriate theories, metrics, data collection methods and data analytics techniques. The ARSAT framework enhances the ability of its users to select appropriate metrics indicating the effective factors on the characterisation of different aspects of human behaviour during the reading process. As will be shown in this research study, human behaviour is characterised by a complicated interplay of action, cognition and emotion. The ARSAT framework also facilitates selecting appropriate sensory technologies that can be used to monitor and collect data for the metrics. Moreover, this research study will introduce BehaveNet, a novel Deep Learning modelling approach, which can be used for training Deep Learning models of human behaviour from the sensory data collected. In this thesis, a comprehensive literature study is presented that was conducted to acquire adequate knowledge for designing the ARSAT framework. In order to identify the contributing factors that affect the reading process, an overview of some existing theories of the reading process is provided. Furthermore, a number of sensory technologies and techniques that can be applied to monitoring the changes in the metrics indicating the factors are also demonstrated. Only, the technologies that are commercially available on the market are recommended by the ARSAT framework. A variety of Machine Learning techniques were also investigated when designing the BehaveNet. The BehaveNet takes advantage of the complementarity of Convolutional Neural Networks, Long Short-Term Memory networks and Deep Neural Networks. The design of a Human Behaviour Monitoring System (HBMS), by utilising the ARSAT framework for recognising three attention-seeking activities of humans, is also presented in this research study. Reading printed text, as well as speaking out loudly and watching a programme on TV were proposed as activities that a person unintentionally may shift his/her attention from reading into distractions. Between sensory devices recommended by the ARSAT framework, the Muse headband which is an Electroencephalography (EEG) and head motion-sensing wearable device, was selected to track the forehead EEG and a person’s head movements. The EEG and 3-axes accelerometer data were recorded from eight participants when they read printed text, as well as the time they performed two other activities. An imbalanced dataset consisting over 1.2 million rows of noisy data was created and used to build a model of the activities (60% training and 20% validating data) and evaluating the model (20% of the data). The efficiency of the framework is demonstrated by comparing the performance of the models built by utilising the BehaveNet, with the models built by utilising a number of competing Deep Learning models for raw EEG and accelerometer data, that have attained state-of-the-art performance. The classification results are evaluated by some metrics including the classification accuracy, F1 score, confusion matrix, Receiver Operating Characteristic curve, and Area under Curve (AUC) score. By considering the results, the BehaveNet contributed to the body of knowledge as an approach for measuring human behaviour by using sensory devices. In comparison with the performance of the other models, the models built by utilising the BehaveNet, attained better performance when classifying data of two EEG channels (Accuracy = 95%; AUC=0.99; F1 = 0.95), data of a single EEG channel (Accuracy = 85%; AUC=0.96; F1 = 0.83), accelerometer data (Accuracy = 81%; AUC = 0.9; F1 = 0.76) and all of the data in the dataset (Accuracy = 97%; AUC = 0.99; F1 = 0.96). The dataset and the source code of this project are also published on the Internet to help the science community. The Muse headband is also shown to be an economical and standard wearable device that can be successfully used in behavioural research.
- Full Text:
- Date Issued: 2019
- Authors: Salehzadeh, Seyed Amirsaleh , Greyling, Jean
- Date: 2019
- Subjects: Computational intelligence , Machine learning Artificial intelligence Neural networks (Computer science)
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/43578 , vital:36921
- Description: The brain is the most complex object in the known universe that gives a sense of being to humans and characterises human behaviour. Building models of brain functions is perhaps the most fascinating scientific challenge in the 21st century. Reading is a significant cognitive process in the human brain that plays a critical role in the vital process of learning and in performing some daily activities. The study of human behaviour during reading has been an area of interest for researchers in different fields of science. This thesis is based upon providing a novel framework, called ARSAT (Assisting Researchers in the Selection of Appropriate Technologies), that measures the behaviour of humans when reading text. The ARSAT framework aims at assisting researchers in the selection and application of appropriate technologies to measure the behaviour of a person who is reading text. The ARSAT framework will assist to researchers who investigate the reading process and find it difficult to select appropriate theories, metrics, data collection methods and data analytics techniques. The ARSAT framework enhances the ability of its users to select appropriate metrics indicating the effective factors on the characterisation of different aspects of human behaviour during the reading process. As will be shown in this research study, human behaviour is characterised by a complicated interplay of action, cognition and emotion. The ARSAT framework also facilitates selecting appropriate sensory technologies that can be used to monitor and collect data for the metrics. Moreover, this research study will introduce BehaveNet, a novel Deep Learning modelling approach, which can be used for training Deep Learning models of human behaviour from the sensory data collected. In this thesis, a comprehensive literature study is presented that was conducted to acquire adequate knowledge for designing the ARSAT framework. In order to identify the contributing factors that affect the reading process, an overview of some existing theories of the reading process is provided. Furthermore, a number of sensory technologies and techniques that can be applied to monitoring the changes in the metrics indicating the factors are also demonstrated. Only, the technologies that are commercially available on the market are recommended by the ARSAT framework. A variety of Machine Learning techniques were also investigated when designing the BehaveNet. The BehaveNet takes advantage of the complementarity of Convolutional Neural Networks, Long Short-Term Memory networks and Deep Neural Networks. The design of a Human Behaviour Monitoring System (HBMS), by utilising the ARSAT framework for recognising three attention-seeking activities of humans, is also presented in this research study. Reading printed text, as well as speaking out loudly and watching a programme on TV were proposed as activities that a person unintentionally may shift his/her attention from reading into distractions. Between sensory devices recommended by the ARSAT framework, the Muse headband which is an Electroencephalography (EEG) and head motion-sensing wearable device, was selected to track the forehead EEG and a person’s head movements. The EEG and 3-axes accelerometer data were recorded from eight participants when they read printed text, as well as the time they performed two other activities. An imbalanced dataset consisting over 1.2 million rows of noisy data was created and used to build a model of the activities (60% training and 20% validating data) and evaluating the model (20% of the data). The efficiency of the framework is demonstrated by comparing the performance of the models built by utilising the BehaveNet, with the models built by utilising a number of competing Deep Learning models for raw EEG and accelerometer data, that have attained state-of-the-art performance. The classification results are evaluated by some metrics including the classification accuracy, F1 score, confusion matrix, Receiver Operating Characteristic curve, and Area under Curve (AUC) score. By considering the results, the BehaveNet contributed to the body of knowledge as an approach for measuring human behaviour by using sensory devices. In comparison with the performance of the other models, the models built by utilising the BehaveNet, attained better performance when classifying data of two EEG channels (Accuracy = 95%; AUC=0.99; F1 = 0.95), data of a single EEG channel (Accuracy = 85%; AUC=0.96; F1 = 0.83), accelerometer data (Accuracy = 81%; AUC = 0.9; F1 = 0.76) and all of the data in the dataset (Accuracy = 97%; AUC = 0.99; F1 = 0.96). The dataset and the source code of this project are also published on the Internet to help the science community. The Muse headband is also shown to be an economical and standard wearable device that can be successfully used in behavioural research.
- Full Text:
- Date Issued: 2019
A historic-hermeneutic critique of luthiery with specific reference to selected South African guiter builders
- Authors: Bower, Rudi
- Date: 2008
- Subjects: Guitar -- Construction , Guitar -- History
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:8512 , http://hdl.handle.net/10948/779 , Guitar -- Construction , Guitar -- History
- Description: This study uses a general historical overview of luthiery that provides the reader with a basic understanding of construction techniques and terminology as a point of departure. From the outset the lack of consensus over an ideal or desired construction technique is highlighted. However, Torres is credited with the establishing of a perceived Spanish tradition of guitar construction and acknowledged as the “father” of the modern guitar. This will serve as a basic framework in which a discussion of six prominent past and present international luthiers can occur. These luthiers, namely Antonio de Torres, Hermann Hauser, Robert Bouchet, Daniel Friederich, Jose Romanillos and Greg Smallman are included in this study by virtue of their influence on the South African luthiers that are featured here. It is noted that these six luthiers, with the exception of Greg Smallman, all adhere to the “Spanish tradition” of guitar construction. Smallman can be considered a foremost proponent of a more recent “modern” school of guitar construction characterized by various innovative construction techniques. These are a result of new demands placed on the guitar as performance instrument because of larger concert venues and more collaboration with different instruments, resulting in a need for a stronger tone and more projection and penetration in sound. These two “poles” of luthiery are then manifested in the discussion on the seven featured South African luthiers. Alistair Thompson, Colin Cleveland, Mervyn Davis, Garth Pickard, Marc Maingard, Rodney Stedall and Hans van den Berg are discussed with special mention made of the features of their instruments, woods used and thoughts on luthiery, against the backdrop of their biographies. The four South African luthiers who build within the “Spanish tradition” (Pickard, Maingard, Stedall and Van den Berg) are distinguished from the three who build outside this so-called tradition (Thompson, Cleveland, Davis). South African luthiery is therefore shown to be an accurate microcosm of luthiery in global terms with styles of construction ranging from very “traditional” to very “modern”. The critical reflection on the information contained in this study appears in the form of a hermeneutic critique on luthiery that occurs within the parameters of the thought of two prominent hermeneutic thinkers, Martin Heidegger and his student, Hans-Georg Gadamer. It is shown that the collaboration that often occurs between guitar makers and performers can be related back to Gadamer and his analysis of Heidegger’s notion of the the hermeneutic circle. It is also argued that luthiery as practiced by the international and South African luthiers featured in this study can be seen both as art and technology in ancient Greek terms in that they are both a mode of revealing. Finally, it is shown how luthiery in its entirety can be viewed as a tradition and that different luthiers respond and add to this tradition in various ways.
- Full Text:
- Date Issued: 2008
- Authors: Bower, Rudi
- Date: 2008
- Subjects: Guitar -- Construction , Guitar -- History
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:8512 , http://hdl.handle.net/10948/779 , Guitar -- Construction , Guitar -- History
- Description: This study uses a general historical overview of luthiery that provides the reader with a basic understanding of construction techniques and terminology as a point of departure. From the outset the lack of consensus over an ideal or desired construction technique is highlighted. However, Torres is credited with the establishing of a perceived Spanish tradition of guitar construction and acknowledged as the “father” of the modern guitar. This will serve as a basic framework in which a discussion of six prominent past and present international luthiers can occur. These luthiers, namely Antonio de Torres, Hermann Hauser, Robert Bouchet, Daniel Friederich, Jose Romanillos and Greg Smallman are included in this study by virtue of their influence on the South African luthiers that are featured here. It is noted that these six luthiers, with the exception of Greg Smallman, all adhere to the “Spanish tradition” of guitar construction. Smallman can be considered a foremost proponent of a more recent “modern” school of guitar construction characterized by various innovative construction techniques. These are a result of new demands placed on the guitar as performance instrument because of larger concert venues and more collaboration with different instruments, resulting in a need for a stronger tone and more projection and penetration in sound. These two “poles” of luthiery are then manifested in the discussion on the seven featured South African luthiers. Alistair Thompson, Colin Cleveland, Mervyn Davis, Garth Pickard, Marc Maingard, Rodney Stedall and Hans van den Berg are discussed with special mention made of the features of their instruments, woods used and thoughts on luthiery, against the backdrop of their biographies. The four South African luthiers who build within the “Spanish tradition” (Pickard, Maingard, Stedall and Van den Berg) are distinguished from the three who build outside this so-called tradition (Thompson, Cleveland, Davis). South African luthiery is therefore shown to be an accurate microcosm of luthiery in global terms with styles of construction ranging from very “traditional” to very “modern”. The critical reflection on the information contained in this study appears in the form of a hermeneutic critique on luthiery that occurs within the parameters of the thought of two prominent hermeneutic thinkers, Martin Heidegger and his student, Hans-Georg Gadamer. It is shown that the collaboration that often occurs between guitar makers and performers can be related back to Gadamer and his analysis of Heidegger’s notion of the the hermeneutic circle. It is also argued that luthiery as practiced by the international and South African luthiers featured in this study can be seen both as art and technology in ancient Greek terms in that they are both a mode of revealing. Finally, it is shown how luthiery in its entirety can be viewed as a tradition and that different luthiers respond and add to this tradition in various ways.
- Full Text:
- Date Issued: 2008
A leadership development model to enhance ethical governance in South Africa
- Authors: Els, Ryno Juan
- Date: 2019
- Subjects: Leadership -- South Africa , Public administration -- Moral and ethical aspects Corporate governance Business ethics -- South Africa Africa Professional ethics Organizational behavior -- Moral and ethical aspects
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/39863 , vital:35489
- Description: From the United States of America’s White House to the Vatican in Vatican City, from Harare, Zimbabwe to the Union buildings in South Africa, to large organisations like Volkswagen, BP and KPMG, leadership failures are prolific. Globalised and local leadership failures and scandals are plagued by narcissistic, toxic, corrupt and dishonest behaviour by heads of state, CEOs and clergy. The effect of executive leadership failures is that they set the tone for a corrupt culture that spirals negatively down to grass-roots level. Unethical leadership in organisations manifests in various ways including misconduct, deception and cheating. Apart from regular exposés of leadership scandals globally, there has been a notable increase in ethical leadership derailments caused by unethical behaviour. The question is why leaders, who are considered to understand value-based morality, engage in unethical behaviour when confronted with the opportunity. In recent, empirical research in behavioural ethics and moral psychology, it was found that morally sound leaders often indulge in unethical behaviour. Unethical leadership behaviour includes misdemeanours in tax returns, overstating performance, inflating business expense accounts, involvement in corruption, counter-productive work behaviour, being morally disengaged and being untruthful during negotiations. Recent research indicates that unethical leadership leads to an increase in poor governance and propels vicious cycles that have a negative impact on human development, economic growth and the environment. This research study includes traditional and contemporary leadership theories that have been evaluated as well as an in-depth discussion of the necessity and importance of ethical governance. An innovative, ethical leadership development model has been designed and aligned with servant, ethical, authentic and integrated leadership styles where spiritual, cultural and emotional intelligences play a significant role in leadership maturity. A fresh perspective on the King IV Report (2016) as an international benchmark together with other authoritative literature and case studies of unethical governance have been discussed to shed light on the latest leadership theories and ethics in the 21st century. The findings of this study have been tested statistically by means of structural equation modelling (SEM). The findings confirmed empirically that accountability, stakeholders’ interests and the regulatory environment need to be implemented by ethical leaders in order to enhance ethical governance. The lack of a practical, outcome-based, leadership development model provided an opportunity to develop an ethical leadership development model that would have a positive impact on ethical governance, thereby contributing to the body of knowledge.
- Full Text:
- Date Issued: 2019
- Authors: Els, Ryno Juan
- Date: 2019
- Subjects: Leadership -- South Africa , Public administration -- Moral and ethical aspects Corporate governance Business ethics -- South Africa Africa Professional ethics Organizational behavior -- Moral and ethical aspects
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/39863 , vital:35489
- Description: From the United States of America’s White House to the Vatican in Vatican City, from Harare, Zimbabwe to the Union buildings in South Africa, to large organisations like Volkswagen, BP and KPMG, leadership failures are prolific. Globalised and local leadership failures and scandals are plagued by narcissistic, toxic, corrupt and dishonest behaviour by heads of state, CEOs and clergy. The effect of executive leadership failures is that they set the tone for a corrupt culture that spirals negatively down to grass-roots level. Unethical leadership in organisations manifests in various ways including misconduct, deception and cheating. Apart from regular exposés of leadership scandals globally, there has been a notable increase in ethical leadership derailments caused by unethical behaviour. The question is why leaders, who are considered to understand value-based morality, engage in unethical behaviour when confronted with the opportunity. In recent, empirical research in behavioural ethics and moral psychology, it was found that morally sound leaders often indulge in unethical behaviour. Unethical leadership behaviour includes misdemeanours in tax returns, overstating performance, inflating business expense accounts, involvement in corruption, counter-productive work behaviour, being morally disengaged and being untruthful during negotiations. Recent research indicates that unethical leadership leads to an increase in poor governance and propels vicious cycles that have a negative impact on human development, economic growth and the environment. This research study includes traditional and contemporary leadership theories that have been evaluated as well as an in-depth discussion of the necessity and importance of ethical governance. An innovative, ethical leadership development model has been designed and aligned with servant, ethical, authentic and integrated leadership styles where spiritual, cultural and emotional intelligences play a significant role in leadership maturity. A fresh perspective on the King IV Report (2016) as an international benchmark together with other authoritative literature and case studies of unethical governance have been discussed to shed light on the latest leadership theories and ethics in the 21st century. The findings of this study have been tested statistically by means of structural equation modelling (SEM). The findings confirmed empirically that accountability, stakeholders’ interests and the regulatory environment need to be implemented by ethical leaders in order to enhance ethical governance. The lack of a practical, outcome-based, leadership development model provided an opportunity to develop an ethical leadership development model that would have a positive impact on ethical governance, thereby contributing to the body of knowledge.
- Full Text:
- Date Issued: 2019
A lean production approach to materials management in the Nigerian construction industry
- Authors: Albert, Idowu
- Date: 2020
- Subjects: Materials management , Lean manufacturing Construction industry -- Nigeria
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/46008 , vital:39408
- Description: The Nigerian Construction Industry faces a problem of poor materials management that leads to, among other things, materials waste, poor quality of work, poor materials flow, project delay and cost overrun. Overcoming these challenges, requires the rethinking the current modus operandi of the Nigerian construction industry. One such method that has been espoused as having potential to improve materials management, and associated challenges is ‘lean production’. This research aimed at deciphering the lean approach to production management with a view of extracting its utility in enhancing materials management in the construction industry. The qualitative method of research inquiry that is rooted in the phenomenological paradigm was employed. The research activities included a comprehensive review of the related literature and study of selected cases. Abuja, the Federal capital territory of Nigeria was the selected geographical scope of the research. Ten case studies were purposefully selected for the study. The research instrument was a tick box used for direct observation. The study revealed that poor materials management has a negative effect on the materials management plan. Moreover, mixing of waste at the site, negates the effort for identification of materials waste streams, and makes it difficult to account for materials waste, as well as implementing a materials waste management policy on sites. The research also found that poor materials management has a significant effect (high, moderate or low) on materials waste, quality of work, materials flow, productivity, project delay, project profitability and accounting for materials. The research has developed a conceptual model for a lean production approach to materials management based on the results and informed by the theoretical framework. The study has achieved its aim of establishing an understanding of the lean production approach to materials management in the Nigerian construction industry. The study recommends that construction professionals should be well informed on the effects of poor materials management.
- Full Text:
- Date Issued: 2020
- Authors: Albert, Idowu
- Date: 2020
- Subjects: Materials management , Lean manufacturing Construction industry -- Nigeria
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/46008 , vital:39408
- Description: The Nigerian Construction Industry faces a problem of poor materials management that leads to, among other things, materials waste, poor quality of work, poor materials flow, project delay and cost overrun. Overcoming these challenges, requires the rethinking the current modus operandi of the Nigerian construction industry. One such method that has been espoused as having potential to improve materials management, and associated challenges is ‘lean production’. This research aimed at deciphering the lean approach to production management with a view of extracting its utility in enhancing materials management in the construction industry. The qualitative method of research inquiry that is rooted in the phenomenological paradigm was employed. The research activities included a comprehensive review of the related literature and study of selected cases. Abuja, the Federal capital territory of Nigeria was the selected geographical scope of the research. Ten case studies were purposefully selected for the study. The research instrument was a tick box used for direct observation. The study revealed that poor materials management has a negative effect on the materials management plan. Moreover, mixing of waste at the site, negates the effort for identification of materials waste streams, and makes it difficult to account for materials waste, as well as implementing a materials waste management policy on sites. The research also found that poor materials management has a significant effect (high, moderate or low) on materials waste, quality of work, materials flow, productivity, project delay, project profitability and accounting for materials. The research has developed a conceptual model for a lean production approach to materials management based on the results and informed by the theoretical framework. The study has achieved its aim of establishing an understanding of the lean production approach to materials management in the Nigerian construction industry. The study recommends that construction professionals should be well informed on the effects of poor materials management.
- Full Text:
- Date Issued: 2020
A management model for human settlements: a case study of Nigeria and South Africa
- Authors: Adeniran, Adeleye Ayoade
- Date: 2020
- Subjects: Human settlements -- Nigeria , Human settlements -- South Africa Sustainable development
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/45985 , vital:39403
- Description: Persistent depreciating human settlements is a global challenge, particularly in developing countries and this challenge contributes to the continuously increasing housing gap, despite several novel policies and programmes. Although there is a dearth of research-based literature on human settlements management, studies show that property management, Facility Management, housing management and urban management impact the sustainability of all these built environment milieus which form part of the human settlements’ sub-components. This research aimed at altering the afore-said challenge by exploring the management of human settlements in Nigeria and in South Africa. Philosophically, the research is pragmatic, and it rests on positivist deductive reasoning. The methods used for data collection include a review of literature, collection of archival records, and empirical studies of purposively selected professionals and stakeholders involved in human settlements’ management in Nigeria and in South Africa. The findings indicate that existing human settlements in the case studies are “good” and “acceptable” with the majority adopting an outsourced method of management. Furthermore, the lack of maintenance records, the deficiency in policy monitoring and the training of management and maintenance personnel were the three highest ranking factors indicated to be affecting human settlements management. Moreover, an inhabitant’s income, the time available for management, professional expertise and technology employed for management are recognised as the critical sustainability sub-factors affecting human settlement management. The factor analysis established ownership, human resource and capital, social, legal, technology, economic, physical and environmental factors as vital and very significant in achieving sustainable management of human settlements. The study recommends the professionalisation of the field of human settlements as well as a formulation of management policy among others. The study developed a management model for human settlements, and it advocates that human settlements managers, owners and organisations should apply the model in this study, to improve their human settlement management practices, so as to achieve sustainability, and in essence, Sustainable Development Goal 11. It is hoped that the suggested management model will influence human settlement policy development and review, the designing of human settlement management programmes including the framework for their ongoing monitoring and evaluation. The study furthermore contributes to the development of housing and human settlement curricula and evolving human settlement research in both developed and developing countries.
- Full Text:
- Date Issued: 2020
- Authors: Adeniran, Adeleye Ayoade
- Date: 2020
- Subjects: Human settlements -- Nigeria , Human settlements -- South Africa Sustainable development
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/45985 , vital:39403
- Description: Persistent depreciating human settlements is a global challenge, particularly in developing countries and this challenge contributes to the continuously increasing housing gap, despite several novel policies and programmes. Although there is a dearth of research-based literature on human settlements management, studies show that property management, Facility Management, housing management and urban management impact the sustainability of all these built environment milieus which form part of the human settlements’ sub-components. This research aimed at altering the afore-said challenge by exploring the management of human settlements in Nigeria and in South Africa. Philosophically, the research is pragmatic, and it rests on positivist deductive reasoning. The methods used for data collection include a review of literature, collection of archival records, and empirical studies of purposively selected professionals and stakeholders involved in human settlements’ management in Nigeria and in South Africa. The findings indicate that existing human settlements in the case studies are “good” and “acceptable” with the majority adopting an outsourced method of management. Furthermore, the lack of maintenance records, the deficiency in policy monitoring and the training of management and maintenance personnel were the three highest ranking factors indicated to be affecting human settlements management. Moreover, an inhabitant’s income, the time available for management, professional expertise and technology employed for management are recognised as the critical sustainability sub-factors affecting human settlement management. The factor analysis established ownership, human resource and capital, social, legal, technology, economic, physical and environmental factors as vital and very significant in achieving sustainable management of human settlements. The study recommends the professionalisation of the field of human settlements as well as a formulation of management policy among others. The study developed a management model for human settlements, and it advocates that human settlements managers, owners and organisations should apply the model in this study, to improve their human settlement management practices, so as to achieve sustainability, and in essence, Sustainable Development Goal 11. It is hoped that the suggested management model will influence human settlement policy development and review, the designing of human settlement management programmes including the framework for their ongoing monitoring and evaluation. The study furthermore contributes to the development of housing and human settlement curricula and evolving human settlement research in both developed and developing countries.
- Full Text:
- Date Issued: 2020
A maturity grid-based method for assessing communication in business-IT alignment
- Authors: Coertze, Jacques Jacobus
- Date: 2016
- Subjects: Business communication , Management information systems
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/6740 , vital:21139
- Description: This thesis reports on the research undertaken to develop a method for organisations to assess human communication between their business and IT personnel as part of business–IT alignment. The research described in this thesis involves (i) a literature review in business–IT alignment and related fields, such as management studies and communication science; (ii) a Delphi study conducted among industry members, practitioners, and academics operating in the IT advisory, auditing and communication disciplines; and (iii) a case study of a public sector organisation in South Africa. By adopting a system-theoretic perspective on communication, this thesis proposes that communication in business–IT alignment can be seen as coordinating behaviour and a series of learning and reflection events, consequently culminating in increased mutual understanding. Various conceptualisations of communication are explored and, together with several industry elicited factors that influence communication in business–IT alignment, are incorporated into a conceptual model informing the assessment method. This research developed, applied, and tested a method whereby organisations can assess the quality of the human communication between their business and IT personnel as part of the business–IT alignment endeavour. The aim of this method is to trigger reflection on communication by considering communication philosophy and practices in business–IT alignment. The method, termed the ‘Business-IT Communication Alignment Maturity Improvement Communication Alignment Maturity Improvement (CAMI) method’, is based on a maturity grid-based approach, which stems originally from process improvement in software development and quality management. This thesis is most closely aligned with the research performed by Maier, Eckert, and Clarkson (2004, 2006), who successfully applied the maturity grid-based approach to investigate, audit and assess communication within the engineering design process. The question addressed in this thesis is whether this approach can be successfully extrapolated to the business–IT alignment context and whether it would yield similar benefits. Furthermore, the issue of whether it would offer a practical method for use in organisations is also addressed. Having applied the CAMI method at a public sector organisation, this thesis proposes that the maturity grid-based approach can indeed be extrapolated to iv the business–IT alignment context, consequently offering a viable and practical method for assessing communication in organisations. In particular, the CAMI method allows organisations to capture both their current and their desired communication situations and to expose discrepancies between the perceptions held by their business and IT personnel. These results form a basis for action planning, strategizing, and, ultimately, interventions for improvement. In conclusion, the thesis discusses further application and extension possibilities for the assessment method.
- Full Text:
- Date Issued: 2016
- Authors: Coertze, Jacques Jacobus
- Date: 2016
- Subjects: Business communication , Management information systems
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/6740 , vital:21139
- Description: This thesis reports on the research undertaken to develop a method for organisations to assess human communication between their business and IT personnel as part of business–IT alignment. The research described in this thesis involves (i) a literature review in business–IT alignment and related fields, such as management studies and communication science; (ii) a Delphi study conducted among industry members, practitioners, and academics operating in the IT advisory, auditing and communication disciplines; and (iii) a case study of a public sector organisation in South Africa. By adopting a system-theoretic perspective on communication, this thesis proposes that communication in business–IT alignment can be seen as coordinating behaviour and a series of learning and reflection events, consequently culminating in increased mutual understanding. Various conceptualisations of communication are explored and, together with several industry elicited factors that influence communication in business–IT alignment, are incorporated into a conceptual model informing the assessment method. This research developed, applied, and tested a method whereby organisations can assess the quality of the human communication between their business and IT personnel as part of the business–IT alignment endeavour. The aim of this method is to trigger reflection on communication by considering communication philosophy and practices in business–IT alignment. The method, termed the ‘Business-IT Communication Alignment Maturity Improvement Communication Alignment Maturity Improvement (CAMI) method’, is based on a maturity grid-based approach, which stems originally from process improvement in software development and quality management. This thesis is most closely aligned with the research performed by Maier, Eckert, and Clarkson (2004, 2006), who successfully applied the maturity grid-based approach to investigate, audit and assess communication within the engineering design process. The question addressed in this thesis is whether this approach can be successfully extrapolated to the business–IT alignment context and whether it would yield similar benefits. Furthermore, the issue of whether it would offer a practical method for use in organisations is also addressed. Having applied the CAMI method at a public sector organisation, this thesis proposes that the maturity grid-based approach can indeed be extrapolated to iv the business–IT alignment context, consequently offering a viable and practical method for assessing communication in organisations. In particular, the CAMI method allows organisations to capture both their current and their desired communication situations and to expose discrepancies between the perceptions held by their business and IT personnel. These results form a basis for action planning, strategizing, and, ultimately, interventions for improvement. In conclusion, the thesis discusses further application and extension possibilities for the assessment method.
- Full Text:
- Date Issued: 2016
A method for the evaluation of similarity measures on graphs and network-structured data
- Authors: Naude, Kevin Alexander
- Date: 2014
- Subjects: Graph theory , Network analysis (Planning)
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:10494
- Description: Measures of similarity play a subtle but important role in a large number of disciplines. For example, a researcher in bioinformatics may devise a new computed measure of similarity between biological structures, and use its scores to infer bio-logical association. Other academics may use related approaches in structured text search, or for object recognition in computer vision. These are diverse and practical applications of similarity. A critical question is this: to what extent can a given similarity measure be trusted? This is a difficult problem, at the heart of which lies the broader issue: what exactly constitutes good similarity judgement? This research presents the view that similarity measures have properties of judgement that are intrinsic to their formulation, and that such properties are measurable. The problem of comparing similarity measures is one of identifying ground-truths for similarity. The approach taken in this work is to examine the relative ordering of graph pairs, when compared with respect to a common reference graph. Ground- truth outcomes are obtained from a novel theory: the theory of irreducible change in graphs. This theory supports stronger claims than those made for edit distances. Whereas edit distances are sensitive to a configuration of costs, irreducible change under the new theory is independent of such parameters. Ground-truth data is obtained by isolating test cases for which a common outcome is assured for all possible least measures of change that can be formulated within a chosen change descriptor space. By isolating these specific cases, and excluding others, the research introduces a framework for evaluating similarity measures on mathematically defensible grounds. The evaluation method is demonstrated in a series of case studies which evaluate the similarity performance of known graph similarity measures. The findings of these experiments provide the first general characterisation of common similarity measures over a wide range of graph properties. The similarity computed from the maximum common induced subgraph (Dice-MCIS) is shown to provide good general similarity judgement. However, it is shown that Blondel's similarity measure can exceed the judgement sensitivity of Dice-MCIS, provided the graphs have both sufficient attribute label diversity, and edge density. The final contribution is the introduction of a new similarity measure for graphs, which is shown to have statistically greater judgement sensitivity than all other measures examined. All of these findings are made possible through the theory of irreducible change in graphs. The research provides the first mathematical basis for reasoning about the quality of similarity judgments. This enables researchers to analyse similarity measures directly, making similarity measures first class objects of scientific inquiry.
- Full Text:
- Date Issued: 2014
- Authors: Naude, Kevin Alexander
- Date: 2014
- Subjects: Graph theory , Network analysis (Planning)
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:10494
- Description: Measures of similarity play a subtle but important role in a large number of disciplines. For example, a researcher in bioinformatics may devise a new computed measure of similarity between biological structures, and use its scores to infer bio-logical association. Other academics may use related approaches in structured text search, or for object recognition in computer vision. These are diverse and practical applications of similarity. A critical question is this: to what extent can a given similarity measure be trusted? This is a difficult problem, at the heart of which lies the broader issue: what exactly constitutes good similarity judgement? This research presents the view that similarity measures have properties of judgement that are intrinsic to their formulation, and that such properties are measurable. The problem of comparing similarity measures is one of identifying ground-truths for similarity. The approach taken in this work is to examine the relative ordering of graph pairs, when compared with respect to a common reference graph. Ground- truth outcomes are obtained from a novel theory: the theory of irreducible change in graphs. This theory supports stronger claims than those made for edit distances. Whereas edit distances are sensitive to a configuration of costs, irreducible change under the new theory is independent of such parameters. Ground-truth data is obtained by isolating test cases for which a common outcome is assured for all possible least measures of change that can be formulated within a chosen change descriptor space. By isolating these specific cases, and excluding others, the research introduces a framework for evaluating similarity measures on mathematically defensible grounds. The evaluation method is demonstrated in a series of case studies which evaluate the similarity performance of known graph similarity measures. The findings of these experiments provide the first general characterisation of common similarity measures over a wide range of graph properties. The similarity computed from the maximum common induced subgraph (Dice-MCIS) is shown to provide good general similarity judgement. However, it is shown that Blondel's similarity measure can exceed the judgement sensitivity of Dice-MCIS, provided the graphs have both sufficient attribute label diversity, and edge density. The final contribution is the introduction of a new similarity measure for graphs, which is shown to have statistically greater judgement sensitivity than all other measures examined. All of these findings are made possible through the theory of irreducible change in graphs. The research provides the first mathematical basis for reasoning about the quality of similarity judgments. This enables researchers to analyse similarity measures directly, making similarity measures first class objects of scientific inquiry.
- Full Text:
- Date Issued: 2014
A model for enhancing trust in South African automotive supply chains through information technology
- Authors: Piderit, Roxanne
- Date: 2012
- Subjects: Automobile supplies industry -- South Africa , Automobiles -- Technological innovations , Business logistics -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:9793 , http://hdl.handle.net/10948/d1011851 , Automobile supplies industry -- South Africa , Automobiles -- Technological innovations , Business logistics -- South Africa
- Description: The South African automotive industry is recognised as an important sector for the economy and has thus been prioritised by the South African government. The success of the automotive manufacturers depends on the efficiency and effectiveness of their supply chain. Due to the large number of suppliers involved in these supply chains, enhancing trust in the inter-organisational relationships can ensure the competitiveness of the supply chain. Additionally, insufficient trust can disrupt information sharing between supply chain partners which further impacts on supply chain operations and hence supply chain competitiveness. Thus, both insufficient trust and insufficient information sharing are viewed as contributing factors to the inefficiency and ineffectiveness of a supply chain’s operations. The use of Information Technology to facilitate inter-organisational relationships, in particular in terms of improving information sharing, is an important consideration in this research project. As in the Prisoner’s Dilemma, when supply chain members share information freely, trust levels are increased, hence supply chain effectiveness and efficiency is achieved and therefore the competitiveness of the supply chain is optimised. This study addresses the problem of enhancing trust in automotive supply chains using Information Technology. Previous studies have recognised the importance of trust and information sharing in supply chain relationships. These previous studies have also considered the effect of trust on information sharing, or the effect of information sharing on trust in a single direction. Thus, to address this research problem, a cyclical relationship between trust and information sharing is proposed. In this respect, Information Technology should be used to nurture this cyclical relationship between trust and information sharing. A model for the enhancement of trust in automotive supply chains through Information Technology is proposed to achieve the objectives of this research project. This model includes risk perception; information sharing as a means of enhancing trust; a trust area that consists of both supply chain partner trustworthiness and system trust; the resultant trusting behaviour; and the resultant improved information sharing. As this study is concerned with the use of IT to enhance trust, the inclusion of system trust as a component of the model is a significant contribution of this study which is complementary to the proposed cyclical relationship between trust and information sharing.
- Full Text:
- Date Issued: 2012
A model for enhancing trust in South African automotive supply chains through information technology
- Authors: Piderit, Roxanne
- Date: 2012
- Subjects: Automobile supplies industry -- South Africa , Automobiles -- Technological innovations , Business logistics -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:9793 , http://hdl.handle.net/10948/d1011851 , Automobile supplies industry -- South Africa , Automobiles -- Technological innovations , Business logistics -- South Africa
- Description: The South African automotive industry is recognised as an important sector for the economy and has thus been prioritised by the South African government. The success of the automotive manufacturers depends on the efficiency and effectiveness of their supply chain. Due to the large number of suppliers involved in these supply chains, enhancing trust in the inter-organisational relationships can ensure the competitiveness of the supply chain. Additionally, insufficient trust can disrupt information sharing between supply chain partners which further impacts on supply chain operations and hence supply chain competitiveness. Thus, both insufficient trust and insufficient information sharing are viewed as contributing factors to the inefficiency and ineffectiveness of a supply chain’s operations. The use of Information Technology to facilitate inter-organisational relationships, in particular in terms of improving information sharing, is an important consideration in this research project. As in the Prisoner’s Dilemma, when supply chain members share information freely, trust levels are increased, hence supply chain effectiveness and efficiency is achieved and therefore the competitiveness of the supply chain is optimised. This study addresses the problem of enhancing trust in automotive supply chains using Information Technology. Previous studies have recognised the importance of trust and information sharing in supply chain relationships. These previous studies have also considered the effect of trust on information sharing, or the effect of information sharing on trust in a single direction. Thus, to address this research problem, a cyclical relationship between trust and information sharing is proposed. In this respect, Information Technology should be used to nurture this cyclical relationship between trust and information sharing. A model for the enhancement of trust in automotive supply chains through Information Technology is proposed to achieve the objectives of this research project. This model includes risk perception; information sharing as a means of enhancing trust; a trust area that consists of both supply chain partner trustworthiness and system trust; the resultant trusting behaviour; and the resultant improved information sharing. As this study is concerned with the use of IT to enhance trust, the inclusion of system trust as a component of the model is a significant contribution of this study which is complementary to the proposed cyclical relationship between trust and information sharing.
- Full Text:
- Date Issued: 2012
A model for using learners' online behaviour to inform differentiated instructional design in MOODLE
- Authors: Leppan, Ronald George
- Date: 2019
- Subjects: Cyberspace -- Psychological aspects , Web applications in libraries Moodle Special education -- Computer programs Computer-assisted instruction -- Computer programs Open source software
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/40393 , vital:36155
- Description: This thesis proposes a learning analytics-based process model, derived from a web analytics process, which aims to build a learner profile of attributes from Moodle log files that can be used for differentiated instructional design in Moodle. Commercial websites are rife with examples of personalisation based on web analytics, while the personalisation of online learning has not yet gained such widespread adoption. Several Instructional Design Models recommend that, in addition to taking prior knowledge and learning outcomes into account, instruction should also be informed by learner attributes. Learning design choices should be made based on unique learner attributes that influence their learning processes. Learner attributes are generally derived from well-known learning styles and associated learning style questionnaires. However, there are some criticisms of learning style theories and the use of questionnaires to create a learner profile. Attributes that can be inferred from learners’ online behaviour could provide a more dynamic learner profile. Education institutions are increasingly using Learning Management Systems, such as Moodle, to deliver and manage online learning. Moodle is not designed to create a learner profile or provide differentiated instruction. However, the abundant data generated by learners accessing course material presented in Moodle provides an opportunity for educators to build such a dynamic learner profile. Individual learner profiles can be used by educators who desire to tailor instruction to the needs of their learners. The proposed model was developed and evaluated using an iterative design focused approach that incorporates characteristics of a web analytics process, instructional design models, Learning Management Systems, educational data mining and adaptive education technologies. At each iteration, the model was evaluated using a technical risk and efficacy strategy. This strategy proposes a formative evaluation in an artificial setting. Evaluation criteria used include relevance, consistency, practicality and utility. The contributions of this thesis address the lack of prescriptive guidance on how to analyse learner online behaviours in order to differentiate learning design in Moodle. The theoretical contribution is a model for a dynamic data-driven approach to profile building and a phased differentiated learning design in a Learning Management System. The practical contribution is an evaluation of the expected practicality and utility of learner modelling from Moodle log files and the provision of tailored instruction using standard Moodle tools. The proposed model recommends that educators should define goals, develop Key Performance Indicators (KPI) to measure goal attainment, collect and analyse suitable metrics towards KPIs, test optional alternative hypotheses and implement actionable insights. To enable differentiated instruction, two phases are necessary: learner modelling and differentiated learning design. Both phases rely on the selection of suitable attributes which influence learning processes, and which can be dynamically inferred from online behaviours. In differentiated learning design, the selection/creation and sequencing of Learning Objects are influenced by the learner attributes. In learner modelling, the data sources and data analysis techniques should enable the discovery of the learner attributes that was catered for in the learning design. Educators who follow the steps described in the proposed model will be capable of building a learner profile from Moodle log files that can be used for differentiated instruction based on any learning style theory.
- Full Text:
- Date Issued: 2019
A model for using learners' online behaviour to inform differentiated instructional design in MOODLE
- Authors: Leppan, Ronald George
- Date: 2019
- Subjects: Cyberspace -- Psychological aspects , Web applications in libraries Moodle Special education -- Computer programs Computer-assisted instruction -- Computer programs Open source software
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/40393 , vital:36155
- Description: This thesis proposes a learning analytics-based process model, derived from a web analytics process, which aims to build a learner profile of attributes from Moodle log files that can be used for differentiated instructional design in Moodle. Commercial websites are rife with examples of personalisation based on web analytics, while the personalisation of online learning has not yet gained such widespread adoption. Several Instructional Design Models recommend that, in addition to taking prior knowledge and learning outcomes into account, instruction should also be informed by learner attributes. Learning design choices should be made based on unique learner attributes that influence their learning processes. Learner attributes are generally derived from well-known learning styles and associated learning style questionnaires. However, there are some criticisms of learning style theories and the use of questionnaires to create a learner profile. Attributes that can be inferred from learners’ online behaviour could provide a more dynamic learner profile. Education institutions are increasingly using Learning Management Systems, such as Moodle, to deliver and manage online learning. Moodle is not designed to create a learner profile or provide differentiated instruction. However, the abundant data generated by learners accessing course material presented in Moodle provides an opportunity for educators to build such a dynamic learner profile. Individual learner profiles can be used by educators who desire to tailor instruction to the needs of their learners. The proposed model was developed and evaluated using an iterative design focused approach that incorporates characteristics of a web analytics process, instructional design models, Learning Management Systems, educational data mining and adaptive education technologies. At each iteration, the model was evaluated using a technical risk and efficacy strategy. This strategy proposes a formative evaluation in an artificial setting. Evaluation criteria used include relevance, consistency, practicality and utility. The contributions of this thesis address the lack of prescriptive guidance on how to analyse learner online behaviours in order to differentiate learning design in Moodle. The theoretical contribution is a model for a dynamic data-driven approach to profile building and a phased differentiated learning design in a Learning Management System. The practical contribution is an evaluation of the expected practicality and utility of learner modelling from Moodle log files and the provision of tailored instruction using standard Moodle tools. The proposed model recommends that educators should define goals, develop Key Performance Indicators (KPI) to measure goal attainment, collect and analyse suitable metrics towards KPIs, test optional alternative hypotheses and implement actionable insights. To enable differentiated instruction, two phases are necessary: learner modelling and differentiated learning design. Both phases rely on the selection of suitable attributes which influence learning processes, and which can be dynamically inferred from online behaviours. In differentiated learning design, the selection/creation and sequencing of Learning Objects are influenced by the learner attributes. In learner modelling, the data sources and data analysis techniques should enable the discovery of the learner attributes that was catered for in the learning design. Educators who follow the steps described in the proposed model will be capable of building a learner profile from Moodle log files that can be used for differentiated instruction based on any learning style theory.
- Full Text:
- Date Issued: 2019
A multi-factor model for range estimation in electric vehicles
- Authors: Smuts, Martin Bradley
- Date: 2019
- Subjects: Electric vehicles , Hybrid electric vehicles Energy consumption Machine learning Information technology -- Management
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/43589 , vital:36926
- Description: Electric vehicles (EVs) are well-known for their challenges related to trip planning and energy consumption estimation. Range anxiety is currently a barrier to the adoption of EVs. One of the issues influencing range anxiety is the inaccuracy of the remaining driving range (RDR) estimate in on-board displays. RDR displays are important as they can help drivers with trip planning. The RDR is a parameter that changes under environmental and behavioural conditions. Several factors (for example, weather, and traffic) can influence the energy consumption of an EV that are not considered during the RDR estimation in traditional on-board computers or third-party applications, such as navigation or mapping applications. The need for accurate RDR estimation is growing, since this can reduce the range anxiety of drivers. One way of overcoming range anxiety is to provide trip planning applications that provide accurate estimations of the RDR, based on various factors, and which adapt to the users’ driving behaviour. Existing models used for estimating the RDR are often simplified, and do not consider all the factors that can influence it. Collecting data for each factor also presents several challenges. Powerful computing resources are required to collect, transform, and analyse the disparate datasets that are required for each factor. The aim of this research was to design a Multi-factor Model for range estimation in EVs. Five main factors that influence the energy consumption of EVs were identified from literature, namely, Route and Terrain, Driving Behaviour, Weather and Environment, Vehicle Modelling, and Battery Modelling. These factors were used throughout this research to guide the data collection and analysis processes. A Multi-factor Model was proposed based on four main components that collect, process, analyse, and visualise data from available data sources to produce estimates relating to trip planning. A proof-of-concept RDR system was developed and evaluated in field experiments, to demonstrate that the Multi-factor Model addresses the main aim of this research. The experiments were performed to collect data for each of the five factors, and to analyse their impact on energy consumption. Several machine learning techniques were used, and evaluated, for accuracy in estimating the energy consumption, from which the RDR can be derived, for a specified trip. A case study was conducted with an electric mobility programme (uYilo) in Port Elizabeth, South Africa (SA). The case study was used to investigate whether the available resources at uYilo were sufficient to provide data for each of the five factors. Several challenges were noted during the data collection. These were shortages of software applications, a lack of quality data, technical interoperability and data access between the data collection instruments and systems. Data access was a problem in some cases, since proprietary systems restrict access to external developers. The theoretical contribution of this research is a list of factors that influence RDR and a classification of machine learning techniques that can be used to estimate the RDR. The practical contributions of this research include a database of EV trips, proof-of-concept RDR estimation system, and a deployed machine learning model that can be accessed by researchers and EV practitioners. Four research papers were published and presented at local and international conferences. In addition, one conference paper was published in an accredited journal: NextComp 2017 (Appendix C), Conference Paper, Pointe aux Piments (Mauritius); SATNAC 2017 (Appendix F), Conference Paper, Barcelona (Spain); GITMA 2018 (Appendix B), Conference Paper, Mexico City (Mexico); SATNAC 2018 (Appendix G), Conference Paper, George (South Africa), and IFIP World Computer Congress 2018 (Appendix E), Journal Article.
- Full Text:
- Date Issued: 2019
- Authors: Smuts, Martin Bradley
- Date: 2019
- Subjects: Electric vehicles , Hybrid electric vehicles Energy consumption Machine learning Information technology -- Management
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/43589 , vital:36926
- Description: Electric vehicles (EVs) are well-known for their challenges related to trip planning and energy consumption estimation. Range anxiety is currently a barrier to the adoption of EVs. One of the issues influencing range anxiety is the inaccuracy of the remaining driving range (RDR) estimate in on-board displays. RDR displays are important as they can help drivers with trip planning. The RDR is a parameter that changes under environmental and behavioural conditions. Several factors (for example, weather, and traffic) can influence the energy consumption of an EV that are not considered during the RDR estimation in traditional on-board computers or third-party applications, such as navigation or mapping applications. The need for accurate RDR estimation is growing, since this can reduce the range anxiety of drivers. One way of overcoming range anxiety is to provide trip planning applications that provide accurate estimations of the RDR, based on various factors, and which adapt to the users’ driving behaviour. Existing models used for estimating the RDR are often simplified, and do not consider all the factors that can influence it. Collecting data for each factor also presents several challenges. Powerful computing resources are required to collect, transform, and analyse the disparate datasets that are required for each factor. The aim of this research was to design a Multi-factor Model for range estimation in EVs. Five main factors that influence the energy consumption of EVs were identified from literature, namely, Route and Terrain, Driving Behaviour, Weather and Environment, Vehicle Modelling, and Battery Modelling. These factors were used throughout this research to guide the data collection and analysis processes. A Multi-factor Model was proposed based on four main components that collect, process, analyse, and visualise data from available data sources to produce estimates relating to trip planning. A proof-of-concept RDR system was developed and evaluated in field experiments, to demonstrate that the Multi-factor Model addresses the main aim of this research. The experiments were performed to collect data for each of the five factors, and to analyse their impact on energy consumption. Several machine learning techniques were used, and evaluated, for accuracy in estimating the energy consumption, from which the RDR can be derived, for a specified trip. A case study was conducted with an electric mobility programme (uYilo) in Port Elizabeth, South Africa (SA). The case study was used to investigate whether the available resources at uYilo were sufficient to provide data for each of the five factors. Several challenges were noted during the data collection. These were shortages of software applications, a lack of quality data, technical interoperability and data access between the data collection instruments and systems. Data access was a problem in some cases, since proprietary systems restrict access to external developers. The theoretical contribution of this research is a list of factors that influence RDR and a classification of machine learning techniques that can be used to estimate the RDR. The practical contributions of this research include a database of EV trips, proof-of-concept RDR estimation system, and a deployed machine learning model that can be accessed by researchers and EV practitioners. Four research papers were published and presented at local and international conferences. In addition, one conference paper was published in an accredited journal: NextComp 2017 (Appendix C), Conference Paper, Pointe aux Piments (Mauritius); SATNAC 2017 (Appendix F), Conference Paper, Barcelona (Spain); GITMA 2018 (Appendix B), Conference Paper, Mexico City (Mexico); SATNAC 2018 (Appendix G), Conference Paper, George (South Africa), and IFIP World Computer Congress 2018 (Appendix E), Journal Article.
- Full Text:
- Date Issued: 2019
A multi-stakeholder approach to productivity improvement in the South African construction industry
- Authors: Adebowale, Oluseyi Julius
- Date: 2018
- Subjects: Labor productivity , Construction industry -- Labor productivity Construction industry -- South Africa Construction industry -- Management
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/19597 , vital:28902
- Description: As poor productivity in construction continues to constitute a setback to projects’ success in different countries of the world, the situation in South African construction is no exception. Poor productivity on construction projects and its detrimental impact on project objectives have continually resonated for decades. As a result, several strategies, interventions, and measures that aimed at improving productivity in the construction sector have been proposed. Nevertheless, the phenomenon importunately creates a major challenge on construction projects, and by extension, the construction industry especially in developing countries. Even when construction management literature acknowledged the commonalities in productivity influences, the practice of addressing construction productivity influences as separate entities has gained much relevance over the years. Taking into perspective, the multidisciplinary and complexity inherent in construction, a systemic approach to addressing construction productivity influences is fast becoming essential. This study addressed productivity-influencing factors by considering factors that are related to rework, shortage of construction resources, constructability, political, socio-economic, working environment, welfare conditions, disputes, planning and training. Consequently, the interdependencies of the most significant productivity-influencing factors in South African construction was developed in the form of a qualitative model. The study adopts the underlying assumptions of the quantitative approach, but also accepts some qualitative data. With regards to the subject of enquiry, the paradigm of the research is positivism which consists of realists’ ontological prescriptions and objectivists’ epistemological prescriptions. Site engineers, site managers, and site supervisors working for cidb registered contractors in four South African provinces constitute the sample stratum. Statistical Package for the Social Sciences (SPSS) version 24 was used to analyse the data gathered from these project participants; both descriptive and inferential statistics were used. Descriptive statistics was used to summarise and describe the data obtained, while inferential statistics in the form of analysis of variance, T-test, and Tukey post hoc test were adopted. The study reported the most significant factors which negatively influence productivity on South African construction projects as inadequate workers’ skills, defective workmanship, the practice of awarding contracts to lowest bidders, political activities resulting in industrial action, inadequate contractors’ experience in project planning, payment delays by contractors, and corruption. Furthermore, it was found that contractors largely share similar perceptions regarding the factors that constrain productivity growth in South African construction. The approximate level of labour, material, and plant productivity on South African construction projects is 50.4%, 72.9%, and 62.0% respectively, while the approximate multifactor productivity was estimated as 61.8%. The study concluded that productivity has a considerable relationship with time and cost and a less potent relationship with quality. Based on the research findings, contractors’, consultants’, clients’ and government qualitative intervention models were proposed while recommendations towards improving South African construction productivity were made. The study recommended the reinvention of the apprentice training system to develop skills in construction, the involvement of stakeholders in improving workers’ skills, improved collaboration between the construction industry and higher institutions of learning regarding curricula development, adequate supervision of construction activities to mitigate the propagation of rework on construction projects, character in leadership, and integrity of project stakeholders.
- Full Text:
- Date Issued: 2018
- Authors: Adebowale, Oluseyi Julius
- Date: 2018
- Subjects: Labor productivity , Construction industry -- Labor productivity Construction industry -- South Africa Construction industry -- Management
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/19597 , vital:28902
- Description: As poor productivity in construction continues to constitute a setback to projects’ success in different countries of the world, the situation in South African construction is no exception. Poor productivity on construction projects and its detrimental impact on project objectives have continually resonated for decades. As a result, several strategies, interventions, and measures that aimed at improving productivity in the construction sector have been proposed. Nevertheless, the phenomenon importunately creates a major challenge on construction projects, and by extension, the construction industry especially in developing countries. Even when construction management literature acknowledged the commonalities in productivity influences, the practice of addressing construction productivity influences as separate entities has gained much relevance over the years. Taking into perspective, the multidisciplinary and complexity inherent in construction, a systemic approach to addressing construction productivity influences is fast becoming essential. This study addressed productivity-influencing factors by considering factors that are related to rework, shortage of construction resources, constructability, political, socio-economic, working environment, welfare conditions, disputes, planning and training. Consequently, the interdependencies of the most significant productivity-influencing factors in South African construction was developed in the form of a qualitative model. The study adopts the underlying assumptions of the quantitative approach, but also accepts some qualitative data. With regards to the subject of enquiry, the paradigm of the research is positivism which consists of realists’ ontological prescriptions and objectivists’ epistemological prescriptions. Site engineers, site managers, and site supervisors working for cidb registered contractors in four South African provinces constitute the sample stratum. Statistical Package for the Social Sciences (SPSS) version 24 was used to analyse the data gathered from these project participants; both descriptive and inferential statistics were used. Descriptive statistics was used to summarise and describe the data obtained, while inferential statistics in the form of analysis of variance, T-test, and Tukey post hoc test were adopted. The study reported the most significant factors which negatively influence productivity on South African construction projects as inadequate workers’ skills, defective workmanship, the practice of awarding contracts to lowest bidders, political activities resulting in industrial action, inadequate contractors’ experience in project planning, payment delays by contractors, and corruption. Furthermore, it was found that contractors largely share similar perceptions regarding the factors that constrain productivity growth in South African construction. The approximate level of labour, material, and plant productivity on South African construction projects is 50.4%, 72.9%, and 62.0% respectively, while the approximate multifactor productivity was estimated as 61.8%. The study concluded that productivity has a considerable relationship with time and cost and a less potent relationship with quality. Based on the research findings, contractors’, consultants’, clients’ and government qualitative intervention models were proposed while recommendations towards improving South African construction productivity were made. The study recommended the reinvention of the apprentice training system to develop skills in construction, the involvement of stakeholders in improving workers’ skills, improved collaboration between the construction industry and higher institutions of learning regarding curricula development, adequate supervision of construction activities to mitigate the propagation of rework on construction projects, character in leadership, and integrity of project stakeholders.
- Full Text:
- Date Issued: 2018
A positive clinical psychology approach to developing resilience among state employed nurses
- Authors: Plumb, Sarah
- Date: 2015
- Subjects: Nurses -- Job stress , Nursing -- Psychological aspects , Resilience (Personality trait)
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:9955 , http://hdl.handle.net/10948/d1018879
- Description: Nurses are confronted with numerous work-related stressors that can result in burnout. This can contribute to absenteeism and high turn-over rates in the nursing profession. A review of the literature indicated that psycho-educational interventions to increase resilience could be an effective way of addressing this problem. The study aimed to develop a positive clinical-psychology approach to increasing resilience in State employed nurses. The study used a mixed-method approach to determine the current psychological functioning of a sample of 87 nurses. Quantitative data on personality traits, character strengths and levels of resilience were obtained, using the NEO PI-R, VIA – IS, and Resilience Scale. Qualitative data on the coping responses of nurses were obtained through the thematic analysis of focus groups. These data were integrated to create a positive clinical psychology conceptualisation of resilience and to develop therapeutic guidelines for a group psycho-educational intervention. The results of the study indicated a struggling psychological profile. This was defined as the ability to deal with work-related stressors – but with the potential risk of developing symptoms of burnout. The moderate levels of resilience were attributed to elevated character strengths in the sample. The distribution of personality traits indicated that the nurses in the sample were at risk of developing burnout; and this prevented them from flourishing. These data were synthesised to create therapeutic guidelines for developing resilience aimed: (1) increasing emotional stability and invulnerability; (2) increasing agreeableness; and (3) increasing conscientiousness. These guidelines were based on the personality traits that were deemed to negatively impact the resilience of the nurses. These personality traits were correlated with several character strengths that displayed strong relationships with resilience. This indicated that resilience could be developed through the cultivation of the following character strengths: perspective; perseverance; fairness; forgiveness; leadership; love; zest; hope; curiosity; and appreciation of beauty and excellence. These character strengths were identified to facilitate the positive adaptation of the personality traits identified in the therapeutic guidelines. A group psycho-educational intervention was developed, using the positive clinical psychology conceptualisation of resilience. The literature was reviewed to identify techniques to cultivate the ten character strengths specified in the therapeutic guidelines. These techniques were adapted to create experiential learning processes for the intervention. This psycho-educational programme can be applied as a secondary and tertiary intervention. It can be used to increase resilience to prevent burnout among nurses. It can also be used to psychologically empower nurses that have existing symptoms of burnout.
- Full Text:
- Date Issued: 2015
- Authors: Plumb, Sarah
- Date: 2015
- Subjects: Nurses -- Job stress , Nursing -- Psychological aspects , Resilience (Personality trait)
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:9955 , http://hdl.handle.net/10948/d1018879
- Description: Nurses are confronted with numerous work-related stressors that can result in burnout. This can contribute to absenteeism and high turn-over rates in the nursing profession. A review of the literature indicated that psycho-educational interventions to increase resilience could be an effective way of addressing this problem. The study aimed to develop a positive clinical-psychology approach to increasing resilience in State employed nurses. The study used a mixed-method approach to determine the current psychological functioning of a sample of 87 nurses. Quantitative data on personality traits, character strengths and levels of resilience were obtained, using the NEO PI-R, VIA – IS, and Resilience Scale. Qualitative data on the coping responses of nurses were obtained through the thematic analysis of focus groups. These data were integrated to create a positive clinical psychology conceptualisation of resilience and to develop therapeutic guidelines for a group psycho-educational intervention. The results of the study indicated a struggling psychological profile. This was defined as the ability to deal with work-related stressors – but with the potential risk of developing symptoms of burnout. The moderate levels of resilience were attributed to elevated character strengths in the sample. The distribution of personality traits indicated that the nurses in the sample were at risk of developing burnout; and this prevented them from flourishing. These data were synthesised to create therapeutic guidelines for developing resilience aimed: (1) increasing emotional stability and invulnerability; (2) increasing agreeableness; and (3) increasing conscientiousness. These guidelines were based on the personality traits that were deemed to negatively impact the resilience of the nurses. These personality traits were correlated with several character strengths that displayed strong relationships with resilience. This indicated that resilience could be developed through the cultivation of the following character strengths: perspective; perseverance; fairness; forgiveness; leadership; love; zest; hope; curiosity; and appreciation of beauty and excellence. These character strengths were identified to facilitate the positive adaptation of the personality traits identified in the therapeutic guidelines. A group psycho-educational intervention was developed, using the positive clinical psychology conceptualisation of resilience. The literature was reviewed to identify techniques to cultivate the ten character strengths specified in the therapeutic guidelines. These techniques were adapted to create experiential learning processes for the intervention. This psycho-educational programme can be applied as a secondary and tertiary intervention. It can be used to increase resilience to prevent burnout among nurses. It can also be used to psychologically empower nurses that have existing symptoms of burnout.
- Full Text:
- Date Issued: 2015