Consumer use of Mobile Payments as a mode of remittance for e-Commerce in a developing economy
- Authors: Liwani, Samkelo
- Date: 2020
- Subjects: Mobile commerce -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/48731 , vital:41066
- Description: E-commerce is penetrating emerging economies in sub-Saharan Africa as customers seek convenient shopping experiences that offer high quality products. This has led to the emergence of e-commerce, a borderless channel, which both regionally local and international retailers have exploited. The low income market segment of e-commerce customers has been found to be apprehensive of e-commerce due to trust concerns over card-mandating payment solutions, living a large unbanked market in developing economies excluded from the e-commerce experience due to a lack of inclusive electronic payment systems. Mobile payment systems offer a source of distinctive value for both merchants and consumers, thereby increasing the e-commerce market. Due to their high level of adoption, mobile payments are capable of providing a mode for reaching new market segments and opening opportunities to bring value propositions to segments that had been unreachable in the past. This study sought to uncover the perception of consumers in an emerging economy about the use of mobile payments as a mode of remittance in e-commerce transactions. This was done by describing the factors that influence the intention to use mobile payments on internet stores. The study also investigated the effect of demographic profile on intention and use in the South African context. An online questionnaire was developed and distributed to a convenience sample of retail consumers on social media platforms, and the collected data was analysed using the SPSS statistical package. The results confirmed that compatibility, personal innovativeness, perceived trust, perceived regulatory support, and promotional benefit have a direct influence to intention to use mobile payments as a mode of remittance for e-commerce transactions. Furthermore, social influence does not have a direct influence on intention to use mobile payments in the South African context. The results also revealed that, in South Africa, the largest population group, male and female gender groups do not differ in their opinion around mobile payments. The study findings illustrate the importance of context when considering technology innovation introduction to a new market. Despite social influence not being found to be a factor for intention to use mobile payments in the South African context, the same conclusion should not be generalised as it is contextual. Recommendations and conclusions were drawn from the discussion of the findings of this research.
- Full Text:
- Date Issued: 2020
- Authors: Liwani, Samkelo
- Date: 2020
- Subjects: Mobile commerce -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/48731 , vital:41066
- Description: E-commerce is penetrating emerging economies in sub-Saharan Africa as customers seek convenient shopping experiences that offer high quality products. This has led to the emergence of e-commerce, a borderless channel, which both regionally local and international retailers have exploited. The low income market segment of e-commerce customers has been found to be apprehensive of e-commerce due to trust concerns over card-mandating payment solutions, living a large unbanked market in developing economies excluded from the e-commerce experience due to a lack of inclusive electronic payment systems. Mobile payment systems offer a source of distinctive value for both merchants and consumers, thereby increasing the e-commerce market. Due to their high level of adoption, mobile payments are capable of providing a mode for reaching new market segments and opening opportunities to bring value propositions to segments that had been unreachable in the past. This study sought to uncover the perception of consumers in an emerging economy about the use of mobile payments as a mode of remittance in e-commerce transactions. This was done by describing the factors that influence the intention to use mobile payments on internet stores. The study also investigated the effect of demographic profile on intention and use in the South African context. An online questionnaire was developed and distributed to a convenience sample of retail consumers on social media platforms, and the collected data was analysed using the SPSS statistical package. The results confirmed that compatibility, personal innovativeness, perceived trust, perceived regulatory support, and promotional benefit have a direct influence to intention to use mobile payments as a mode of remittance for e-commerce transactions. Furthermore, social influence does not have a direct influence on intention to use mobile payments in the South African context. The results also revealed that, in South Africa, the largest population group, male and female gender groups do not differ in their opinion around mobile payments. The study findings illustrate the importance of context when considering technology innovation introduction to a new market. Despite social influence not being found to be a factor for intention to use mobile payments in the South African context, the same conclusion should not be generalised as it is contextual. Recommendations and conclusions were drawn from the discussion of the findings of this research.
- Full Text:
- Date Issued: 2020
An analysis of the implementation of sustainability principles in Buffalo City Municipality
- Authors: Mniki, Phumzile
- Date: 2008
- Subjects: Buffalo City (South Africa) Local government -- South Africa -- Eastern Cape -- Case studies Municipal government -- South Africa -- Eastern Cape -- Case studies Sustainable development -- South Africa -- Eastern Cape -- Case studies Strategic planning -- South Africa -- Eastern Cape -- Case studies Economic development -- South Africa -- Eastern Cape -- Case studies
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:790 , http://hdl.handle.net/10962/d1003941
- Description: This study investigated the planning, implementation and monitoring of sustainability principles in Buffalo City Municipality (BCM), in the Eastern Cape Province. It also analysed how reporting on sustainability principles was done at this municipality. The research was conducted as a qualitative case study that used analyses of documents, questionnaires and interviews to gather data. All respondents were involved with BCM, some as municipal officials in key positions in the different directorates and others as councillors. The study was contextualised within the area of sustainable development at local government level. The focus was on how the mandate of sustainable local development at local government level was met in BCM. The focus was on the planning, implementation and monitoring of stipulations of Local Agenda 21 and sustainability principles. The study focused on the provision of basic services; inter-generational equity; integration of economic, social and environmental aspects; community involvement; institutional capacity building; partnerships, and global links. The study established that Buffalo City Municipality incorporated sustainability in its vision. There was a lack of common understanding of the meaning of sustainability. Sustainability principles featured prominently at the integrated development planning phase but were less explicitly mentioned in the implementation, monitoring and reporting phases. Sustainability principles were subsumed in the developmental goals of the municipality. The study also highlighted the need for a strategy to have an institution-wide implementation of sustainability principles which would incorporate raising awareness about sustainability and its value.
- Full Text:
- Date Issued: 2008
- Authors: Mniki, Phumzile
- Date: 2008
- Subjects: Buffalo City (South Africa) Local government -- South Africa -- Eastern Cape -- Case studies Municipal government -- South Africa -- Eastern Cape -- Case studies Sustainable development -- South Africa -- Eastern Cape -- Case studies Strategic planning -- South Africa -- Eastern Cape -- Case studies Economic development -- South Africa -- Eastern Cape -- Case studies
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:790 , http://hdl.handle.net/10962/d1003941
- Description: This study investigated the planning, implementation and monitoring of sustainability principles in Buffalo City Municipality (BCM), in the Eastern Cape Province. It also analysed how reporting on sustainability principles was done at this municipality. The research was conducted as a qualitative case study that used analyses of documents, questionnaires and interviews to gather data. All respondents were involved with BCM, some as municipal officials in key positions in the different directorates and others as councillors. The study was contextualised within the area of sustainable development at local government level. The focus was on how the mandate of sustainable local development at local government level was met in BCM. The focus was on the planning, implementation and monitoring of stipulations of Local Agenda 21 and sustainability principles. The study focused on the provision of basic services; inter-generational equity; integration of economic, social and environmental aspects; community involvement; institutional capacity building; partnerships, and global links. The study established that Buffalo City Municipality incorporated sustainability in its vision. There was a lack of common understanding of the meaning of sustainability. Sustainability principles featured prominently at the integrated development planning phase but were less explicitly mentioned in the implementation, monitoring and reporting phases. Sustainability principles were subsumed in the developmental goals of the municipality. The study also highlighted the need for a strategy to have an institution-wide implementation of sustainability principles which would incorporate raising awareness about sustainability and its value.
- Full Text:
- Date Issued: 2008
An analysis of the potential for the marketing of ostrich meat in S.A
- Wessels, Philippus Lodewikus
- Authors: Wessels, Philippus Lodewikus
- Date: 2003
- Subjects: Ostriches -- South Africa , Ostrich products industry -- South Africa , Meat industry and trade -- South Africa , Marketing
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10930 , http://hdl.handle.net/10948/202 , Ostriches -- South Africa , Ostrich products industry -- South Africa , Meat industry and trade -- South Africa , Marketing
- Description: The research program addressed in this study was to do an analysis of the potentials of the marketing of ostrich meat in the South African market. Being the world leader in the ostrich industry, the research’s emphasis was to establish reasons why the meat industry does not explore the South African meat market. To achieve this object, a literature study to determine the key components of the current situation was undertaken and used as a theoretical model to analyse the current situation in the market as well as in the ostrich industry. In addition to the literature study, an empirical study was conducted to identify some critical issues that have an influence on the potential of the domestic market. The survey method used, based on the key components gained from the literature study, consisted of an in-depth scan of the macro-environment and thorough investigation of the target industry. The investigation involved using the Internet and World Wide Web, print media, personal interviews and telephonic interviews. The result of the literature study was finally combined with the results of the empirical study and some recommendations were made. The recommendations were applicable to the ostrich industry in so far that implementing some plans for the meat industry can have serious consequences for the other products of the ostrich industry
- Full Text:
- Date Issued: 2003
- Authors: Wessels, Philippus Lodewikus
- Date: 2003
- Subjects: Ostriches -- South Africa , Ostrich products industry -- South Africa , Meat industry and trade -- South Africa , Marketing
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10930 , http://hdl.handle.net/10948/202 , Ostriches -- South Africa , Ostrich products industry -- South Africa , Meat industry and trade -- South Africa , Marketing
- Description: The research program addressed in this study was to do an analysis of the potentials of the marketing of ostrich meat in the South African market. Being the world leader in the ostrich industry, the research’s emphasis was to establish reasons why the meat industry does not explore the South African meat market. To achieve this object, a literature study to determine the key components of the current situation was undertaken and used as a theoretical model to analyse the current situation in the market as well as in the ostrich industry. In addition to the literature study, an empirical study was conducted to identify some critical issues that have an influence on the potential of the domestic market. The survey method used, based on the key components gained from the literature study, consisted of an in-depth scan of the macro-environment and thorough investigation of the target industry. The investigation involved using the Internet and World Wide Web, print media, personal interviews and telephonic interviews. The result of the literature study was finally combined with the results of the empirical study and some recommendations were made. The recommendations were applicable to the ostrich industry in so far that implementing some plans for the meat industry can have serious consequences for the other products of the ostrich industry
- Full Text:
- Date Issued: 2003
Utilising value stream mapping to improve operations at Transwerk Uitenhage
- Authors: Silo, Andile Elliot
- Date: 2006
- Subjects: Production engineering , Production planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8760 , http://hdl.handle.net/10948/604 , http://hdl.handle.net/10948/d1011684 , Production engineering , Production planning
- Description: Transwerk is a business uint of Transnet. It was established in 1940. Since 1940 unti 1994, Transwerk operated as the engineering section of Spoornet and was known as South African Railways. Transwerk emancipated in 1994 and had plants in all nine provinces of South Africa. In the past, trains were hauled by steam locomatives, which were manually operated. With the improvement of technology, steam locomotives were replaced by diesel locomotives. The recent technology improvement brought about electric locomotives which are more reliable than diesel locomotives.Trnaswerk has a plant in the Eastern Cape Province which is situated in Uitenhage. This plant focuses on refurbishing wagins for Spoornet. This research is about improving the refurbishing processes of Transwerk Uitenhage.
- Full Text:
- Date Issued: 2006
- Authors: Silo, Andile Elliot
- Date: 2006
- Subjects: Production engineering , Production planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8760 , http://hdl.handle.net/10948/604 , http://hdl.handle.net/10948/d1011684 , Production engineering , Production planning
- Description: Transwerk is a business uint of Transnet. It was established in 1940. Since 1940 unti 1994, Transwerk operated as the engineering section of Spoornet and was known as South African Railways. Transwerk emancipated in 1994 and had plants in all nine provinces of South Africa. In the past, trains were hauled by steam locomatives, which were manually operated. With the improvement of technology, steam locomotives were replaced by diesel locomotives. The recent technology improvement brought about electric locomotives which are more reliable than diesel locomotives.Trnaswerk has a plant in the Eastern Cape Province which is situated in Uitenhage. This plant focuses on refurbishing wagins for Spoornet. This research is about improving the refurbishing processes of Transwerk Uitenhage.
- Full Text:
- Date Issued: 2006
Achieving successful implementation of lean manufacturing control systems, to achieve world class status, at Ford Motor Componay of Southern Africa
- Authors: Govender, Shawn Prakash
- Date: 2002
- Subjects: Ford Motor Company of South Africa , Automobile industry and trade -- Management , Automobile industry and trade -- South Africa , Manufacturing industries -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10909 , http://hdl.handle.net/10948/75 , Ford Motor Company of South Africa , Automobile industry and trade -- Management , Automobile industry and trade -- South Africa , Manufacturing industries -- Management
- Description: Ford Motor Company embarked on a new engine programme, called the Rocam Engine Programme, in the year 2001. This engine was developed specifically for the European market. The customer demand rate was small initially, but ramped up slowly over time. During the low production volume period, this engine was introduced into the local market to test the publics’ response. The response was overwhelmingly positive. The local market grew considerably in a short space of time. During the same time-period, the European customer demand increased, unexpectedly, by approximately 60 percent. The additional production volume placed an enormous amount of pressure on the Engine Plant facility. Two of the production lines in particular, were taking huge strain. These lines were not producing the demand quantities, and the product quality levels were dropping quickly. The research project is based purely on the lean manufacturing principles and philosophies. The aim of the study is to identify the deficiencies on these two production lines, thereby allowing corrective action to be taken. The research methodology comprised of the following steps: · A literature study was performed to give the reader a better understanding of the principles and philosophies of lean manufacturing. · A second literature study was also performed to get a better understanding of the continuous improvement philosophies of lean manufacturing. · A current state map, which depicts the existing situation on the line, was developed for both production lines. The existing situation was then compared to the fundamental principles and philosophies of a lean manufacturer. In this way the deficiencies were highlighted to management. Several recommendations were made regarding the data obtained in the study. The key ones are as follows: · First-line management needs to be trained and coached into managing their business by using quality, cost and delivery as the key performance metrics. They also have to be trained in team dynamics. This will promote cross-functional brainstorming and problem solving sessions. · The accurate collection and processing of base-measurement data should be treated as cardinal, and road shows by production personnel should be presented every week to top management. This will ensure that data is regularly collected and corrective action is continually taken to improve the current situation. Operating personnel needs to be trained in this discipline. Management needs to be serious about implementing lean production principles by enforcing these road shows. · The objectives of Kaizen, production management and the supporting departments (including maintenance and MP&L) ought to be the same in the interest of maximum productivity i.e. leaning towards world class. · First-line management must develop formal structured plans that will rectify the current on-line situation. Plans must include medium to longterm objective setting. Senior management need to coach the first-line management in this discipline. · Few production systems can be implemented without the necessary infrastructure conducive to supporting it. An infrastructure where production gets involved and takes ownership (policy deployment with regards to lines of communication and responsibility between Area Managers, Production Coordinators, Team Leaders and contractors) is what is required. Lean manufacturing deficiencies on the two production lines have been identified. A detailed implementation plan, which needs to be developed by the Ford Production System department, needs to be given to management. This plan needs to address the identified deficiencies in a timely manner that will assist in the Engine Plant meeting their production targets.
- Full Text:
- Date Issued: 2002
- Authors: Govender, Shawn Prakash
- Date: 2002
- Subjects: Ford Motor Company of South Africa , Automobile industry and trade -- Management , Automobile industry and trade -- South Africa , Manufacturing industries -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10909 , http://hdl.handle.net/10948/75 , Ford Motor Company of South Africa , Automobile industry and trade -- Management , Automobile industry and trade -- South Africa , Manufacturing industries -- Management
- Description: Ford Motor Company embarked on a new engine programme, called the Rocam Engine Programme, in the year 2001. This engine was developed specifically for the European market. The customer demand rate was small initially, but ramped up slowly over time. During the low production volume period, this engine was introduced into the local market to test the publics’ response. The response was overwhelmingly positive. The local market grew considerably in a short space of time. During the same time-period, the European customer demand increased, unexpectedly, by approximately 60 percent. The additional production volume placed an enormous amount of pressure on the Engine Plant facility. Two of the production lines in particular, were taking huge strain. These lines were not producing the demand quantities, and the product quality levels were dropping quickly. The research project is based purely on the lean manufacturing principles and philosophies. The aim of the study is to identify the deficiencies on these two production lines, thereby allowing corrective action to be taken. The research methodology comprised of the following steps: · A literature study was performed to give the reader a better understanding of the principles and philosophies of lean manufacturing. · A second literature study was also performed to get a better understanding of the continuous improvement philosophies of lean manufacturing. · A current state map, which depicts the existing situation on the line, was developed for both production lines. The existing situation was then compared to the fundamental principles and philosophies of a lean manufacturer. In this way the deficiencies were highlighted to management. Several recommendations were made regarding the data obtained in the study. The key ones are as follows: · First-line management needs to be trained and coached into managing their business by using quality, cost and delivery as the key performance metrics. They also have to be trained in team dynamics. This will promote cross-functional brainstorming and problem solving sessions. · The accurate collection and processing of base-measurement data should be treated as cardinal, and road shows by production personnel should be presented every week to top management. This will ensure that data is regularly collected and corrective action is continually taken to improve the current situation. Operating personnel needs to be trained in this discipline. Management needs to be serious about implementing lean production principles by enforcing these road shows. · The objectives of Kaizen, production management and the supporting departments (including maintenance and MP&L) ought to be the same in the interest of maximum productivity i.e. leaning towards world class. · First-line management must develop formal structured plans that will rectify the current on-line situation. Plans must include medium to longterm objective setting. Senior management need to coach the first-line management in this discipline. · Few production systems can be implemented without the necessary infrastructure conducive to supporting it. An infrastructure where production gets involved and takes ownership (policy deployment with regards to lines of communication and responsibility between Area Managers, Production Coordinators, Team Leaders and contractors) is what is required. Lean manufacturing deficiencies on the two production lines have been identified. A detailed implementation plan, which needs to be developed by the Ford Production System department, needs to be given to management. This plan needs to address the identified deficiencies in a timely manner that will assist in the Engine Plant meeting their production targets.
- Full Text:
- Date Issued: 2002
The impact of leadership on talent retention: exploring gender and generational cohort’s psychological contract issues
- Authors: Vasi, Lee-Anne
- Date: 2017
- Subjects: Age and employment -- South Africa , Leadership -- South Africa -- Management Employee retention -- South Africa Organizational commitment -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/20077 , vital:29096
- Description: If the early nineties were concerned about a “rapidly changing business environment,” business in the twenty first century should be deeply paranoid about the future of business as we know it (Pieterse et al., 2009, p.1). Both global and national political factors has impacted the economy to epidemic negative heights. For companies to survive, its leadership requires a strand of resilience that sustains operations like never before. This can only be reached through the workforce. The question can thus be asked, how does one optimally use the gifting of each employee to impact the sustained operation of the organisation? The aim of this study is to determine the impact of leadership on talent retention: exploring gender and generational cohort’s psychological contract issues. The target population for the study consisted of 711 (n) employed South African executive MBA professionals within various industry sectors, namely, Management, Finance, Engineering, Information Technology and Accounting sectors, dispersed at various levels within their respective organisations, representing various Provinces, predominantly from the Eastern Cape, Western Cape and Gauteng. 55 percent were male respondents and 45 percent were female respondents. 34% of the respondents’ age group were located in the category Generation-Y (respondents aged 25 – 34 years) and 30% of the respondents’ were located in the category Generation-X (respondents aged 35 – 44 years). The results showed that job insecurity was not statistically significantly related to employee engagement and turnover intention. Leadership empowerment behaviour contributed statistically significantly to employee engagement and low turnover intention. The research populations’ current experience depicts strong opportunities for personal development and work satisfaction, with moderate financial fulfilment. There is furthermore a strong relationship between leadership and retention.
- Full Text:
- Date Issued: 2017
- Authors: Vasi, Lee-Anne
- Date: 2017
- Subjects: Age and employment -- South Africa , Leadership -- South Africa -- Management Employee retention -- South Africa Organizational commitment -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/20077 , vital:29096
- Description: If the early nineties were concerned about a “rapidly changing business environment,” business in the twenty first century should be deeply paranoid about the future of business as we know it (Pieterse et al., 2009, p.1). Both global and national political factors has impacted the economy to epidemic negative heights. For companies to survive, its leadership requires a strand of resilience that sustains operations like never before. This can only be reached through the workforce. The question can thus be asked, how does one optimally use the gifting of each employee to impact the sustained operation of the organisation? The aim of this study is to determine the impact of leadership on talent retention: exploring gender and generational cohort’s psychological contract issues. The target population for the study consisted of 711 (n) employed South African executive MBA professionals within various industry sectors, namely, Management, Finance, Engineering, Information Technology and Accounting sectors, dispersed at various levels within their respective organisations, representing various Provinces, predominantly from the Eastern Cape, Western Cape and Gauteng. 55 percent were male respondents and 45 percent were female respondents. 34% of the respondents’ age group were located in the category Generation-Y (respondents aged 25 – 34 years) and 30% of the respondents’ were located in the category Generation-X (respondents aged 35 – 44 years). The results showed that job insecurity was not statistically significantly related to employee engagement and turnover intention. Leadership empowerment behaviour contributed statistically significantly to employee engagement and low turnover intention. The research populations’ current experience depicts strong opportunities for personal development and work satisfaction, with moderate financial fulfilment. There is furthermore a strong relationship between leadership and retention.
- Full Text:
- Date Issued: 2017
A case study of strategic leadership in the creation and development of a privately owned newspaper in Zambia
- Authors: Mungonge, Goliath
- Date: 2009
- Subjects: Newspapers -- Zambia Strategic planning -- Zambia -- Case studies Mass media -- Zambia -- Case studies Journalism -- Zambia -- Case studies Newspaper publishing -- Zambia -- Case studies Press -- Zambia -- Case studies
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:734 , http://hdl.handle.net/10962/d1003854
- Description: Roles of various constituent elements of Strategic Leadership address deep and continuing issues relating to the creation and development of any organization. What is required to help firms successfully navigate the dynamics and uncertain environment in which they compete today to be successful is addressed. The founding in July 1991 of The Post, a privately owned Zambian newspaper, provided a unique opportunity to investigate the roles that various constituent elements of strategic leadership have played in its success. This is largely because much is already known about how state-owned media are managed, financed, and sustained by the state itself, which is fully involved in their re-capitalization and operating costs. The themes identified are at the heart of current debates about the capacity of private organizations to respond to new expectations, market realities, no state funding, globalization, technology, and a long list of other challenges so as to become market driven enterprises. The case of The Post is seen to present a story of an enduring publication in times of political, financial, social and other adversities and the research participants have no illusions about the success of the publication. The case study of The Post also gives useful insight into the many challenges and obstacles faced by the newspaper. It offers examples of determination, focused courage and innovation, complemented by strategic leadership. This was done by means of what emerged from the insight and experiences of the six research participants that were part of the founders of the newspaper and those associated with the development of the newspaper since its inception.
- Full Text:
- Date Issued: 2009
- Authors: Mungonge, Goliath
- Date: 2009
- Subjects: Newspapers -- Zambia Strategic planning -- Zambia -- Case studies Mass media -- Zambia -- Case studies Journalism -- Zambia -- Case studies Newspaper publishing -- Zambia -- Case studies Press -- Zambia -- Case studies
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:734 , http://hdl.handle.net/10962/d1003854
- Description: Roles of various constituent elements of Strategic Leadership address deep and continuing issues relating to the creation and development of any organization. What is required to help firms successfully navigate the dynamics and uncertain environment in which they compete today to be successful is addressed. The founding in July 1991 of The Post, a privately owned Zambian newspaper, provided a unique opportunity to investigate the roles that various constituent elements of strategic leadership have played in its success. This is largely because much is already known about how state-owned media are managed, financed, and sustained by the state itself, which is fully involved in their re-capitalization and operating costs. The themes identified are at the heart of current debates about the capacity of private organizations to respond to new expectations, market realities, no state funding, globalization, technology, and a long list of other challenges so as to become market driven enterprises. The case of The Post is seen to present a story of an enduring publication in times of political, financial, social and other adversities and the research participants have no illusions about the success of the publication. The case study of The Post also gives useful insight into the many challenges and obstacles faced by the newspaper. It offers examples of determination, focused courage and innovation, complemented by strategic leadership. This was done by means of what emerged from the insight and experiences of the six research participants that were part of the founders of the newspaper and those associated with the development of the newspaper since its inception.
- Full Text:
- Date Issued: 2009
Requisite elements of public sector performance planning and reporting framework which support accountability
- Authors: Savenije, Maryke Aletta
- Date: 2018
- Subjects: Performance -- Management -- Planning , Performance standards -- Planning Organizational effectiveness -- Evaluation -- Planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/23241 , vital:30467
- Description: Legislative and policy prescripts determine how the South Africa government plans for and reports on the services meant to benefit the citizens of the country. Legislators and the public should rely on an annual audits of financial and performance information to gauge the success of these services. the framework governing performance planning and reporting outlines a number of public sector reform objectives intended to enhance achievement of government's desired outcomes. Improvements in audit status over the past number of years have, however, been undermined by increasingly frequent service delivery protests, suggesting that the intentions of the framework are not realised.
- Full Text:
- Date Issued: 2018
- Authors: Savenije, Maryke Aletta
- Date: 2018
- Subjects: Performance -- Management -- Planning , Performance standards -- Planning Organizational effectiveness -- Evaluation -- Planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/23241 , vital:30467
- Description: Legislative and policy prescripts determine how the South Africa government plans for and reports on the services meant to benefit the citizens of the country. Legislators and the public should rely on an annual audits of financial and performance information to gauge the success of these services. the framework governing performance planning and reporting outlines a number of public sector reform objectives intended to enhance achievement of government's desired outcomes. Improvements in audit status over the past number of years have, however, been undermined by increasingly frequent service delivery protests, suggesting that the intentions of the framework are not realised.
- Full Text:
- Date Issued: 2018
An enabling environment for women agri-entrepreneurs in the Tsitsikama area
- Authors: Buyambo, Ntombentsha
- Date: 2012
- Subjects: Agricultural administration -- South Africa , Agriculture -- Economic aspects -- South Africa , Women -- Agriculture
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8786 , http://hdl.handle.net/10948/d1013755
- Description: Agriculture plays an important role in the economy of every nation. Most countries depend on agriculture and other industries to survive. Economies around the world experience difficulties. There are many countries that have the potential to stimulate their economic growth through agriculture. The untapped resources have the potential of providing food, jobs and increased financial stability. Many countries utilise their agricultural sector to grow their economy. The growth of unemployment in South Africa has a big impact on our economy. This has caused an increase in poverty and unemployment (Ukpere & Slabbert, 2009). Women’s role in agriculture and food security is critical, but there is still lack of visibility regarding their participation and contribution in agriculture and development in general. This has led to two forms of agriculture in South Africa; so-called subsistence farming in the communal areas and white commercial farming (Kwa, 2001). Most emerging farmers are on communal land where they share decisions and ownership is unsecured, which discourages investment and limits productivity (Farmer's weekly, 2012). The main objective of the research was to determine if the women in the Tsitsikamma (Eastern Cape, South Africa), area have knowledge and strategies to manage their agribusiness in order to create an enabling environment and be competitive in their farming businesses. The qualitative method was used to answer questions in order to understand people’s perceptions, perspectives and understanding of particular situations. It is based on the belief that the researcher’s ability to interpret and make sense of what he or she sees is critical for an understanding of any social phenomenon. In seeking to create an enabling environment, a qualitative analysis investigated this particular situation. The sample consisted of 25 out of a possible 30 women in the agriculture industry. A structured questionnaire was used and interviews were conducted with women involved in agriculture regardless of owning a farm. This study was based in the farming industry, particular farm women who are interested or involved in agribusiness in the Tsitsikamma region. The results of the questionnaire revealed key findings, which enabled the researcher to draw meaningful conclusions and recommendations. The findings have suggested that the women farmers can overcome the identified constraints affecting the opportunities to grow their farming businesses. Further empirical results indicated that they do not have any strategies in running their farming businesses. The study also highlights areas in agribusiness that should be improved.
- Full Text:
- Date Issued: 2012
- Authors: Buyambo, Ntombentsha
- Date: 2012
- Subjects: Agricultural administration -- South Africa , Agriculture -- Economic aspects -- South Africa , Women -- Agriculture
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8786 , http://hdl.handle.net/10948/d1013755
- Description: Agriculture plays an important role in the economy of every nation. Most countries depend on agriculture and other industries to survive. Economies around the world experience difficulties. There are many countries that have the potential to stimulate their economic growth through agriculture. The untapped resources have the potential of providing food, jobs and increased financial stability. Many countries utilise their agricultural sector to grow their economy. The growth of unemployment in South Africa has a big impact on our economy. This has caused an increase in poverty and unemployment (Ukpere & Slabbert, 2009). Women’s role in agriculture and food security is critical, but there is still lack of visibility regarding their participation and contribution in agriculture and development in general. This has led to two forms of agriculture in South Africa; so-called subsistence farming in the communal areas and white commercial farming (Kwa, 2001). Most emerging farmers are on communal land where they share decisions and ownership is unsecured, which discourages investment and limits productivity (Farmer's weekly, 2012). The main objective of the research was to determine if the women in the Tsitsikamma (Eastern Cape, South Africa), area have knowledge and strategies to manage their agribusiness in order to create an enabling environment and be competitive in their farming businesses. The qualitative method was used to answer questions in order to understand people’s perceptions, perspectives and understanding of particular situations. It is based on the belief that the researcher’s ability to interpret and make sense of what he or she sees is critical for an understanding of any social phenomenon. In seeking to create an enabling environment, a qualitative analysis investigated this particular situation. The sample consisted of 25 out of a possible 30 women in the agriculture industry. A structured questionnaire was used and interviews were conducted with women involved in agriculture regardless of owning a farm. This study was based in the farming industry, particular farm women who are interested or involved in agribusiness in the Tsitsikamma region. The results of the questionnaire revealed key findings, which enabled the researcher to draw meaningful conclusions and recommendations. The findings have suggested that the women farmers can overcome the identified constraints affecting the opportunities to grow their farming businesses. Further empirical results indicated that they do not have any strategies in running their farming businesses. The study also highlights areas in agribusiness that should be improved.
- Full Text:
- Date Issued: 2012
A study of the conflict between maintenance and production functions in a manufacturing organisation in Port Elizabeth
- Authors: Petronio, Riccardo Vinicio
- Date: 2007
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Organizational behavior -- South Africa -- Port Elizabeth , Supervision of employees -- South AFrica -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8737 , http://hdl.handle.net/10948/794 , Conflict management -- South Africa -- Port Elizabeth , Organizational behavior -- South Africa -- Port Elizabeth , Supervision of employees -- South AFrica -- Port Elizabeth
- Description: If manufacturing organisations are to improve their competitive positions in the global arena and increase profitability, their operations strategies need to be focused on: reducing cost, improving quality, increasing efficiency, improving the speed of delivery, developing and improving process flexibility, and ensuring that higher service levels are achieved and maintained. One of the critical success factors in implementing these strategies, within manufacturing organisations, is the relationship that exists between the maintenance and production functions. There is sufficient evidence to suggest that in many manufacturing organisations, the relationship that exists between these two functions is usually one of conflict, which if left unmanaged or unresolved has the potential to severely hamper effectiveness, productivity, creativity, and profitability of the organisation. The overall purpose of this research was to identify the interventions that manufacturing organisations can pursue, to effectively manage and resolve the conflict between the production and maintenance functions, in order to improve their competitive position in the global economy. The study was conducted in one particular manufacturing organisation in Port Elizabeth in the Eastern Cape. A research questionnaire was used as a means for collecting empirical data. The research questionnaire included various instruments used by previous conflict researchers, to identify and analyse the following dimensions of conflict within the organisation: conflict management styles used, the types of conflict perceived, and the amount of conflict perceived. The questionnaire was also designed to identify the sources of conflict, collect demographic information, identify issues relating to diversity, and indicate the respondents’ preferences to various organisational reporting structures. The results of the survey revealed key findings, which enabled the researcher to draw meaningful conclusions, and make recommendations as to how organisations can effectively manage and resolve the conflict that exists between maintenance and production functions.
- Full Text:
- Date Issued: 2007
- Authors: Petronio, Riccardo Vinicio
- Date: 2007
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Organizational behavior -- South Africa -- Port Elizabeth , Supervision of employees -- South AFrica -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8737 , http://hdl.handle.net/10948/794 , Conflict management -- South Africa -- Port Elizabeth , Organizational behavior -- South Africa -- Port Elizabeth , Supervision of employees -- South AFrica -- Port Elizabeth
- Description: If manufacturing organisations are to improve their competitive positions in the global arena and increase profitability, their operations strategies need to be focused on: reducing cost, improving quality, increasing efficiency, improving the speed of delivery, developing and improving process flexibility, and ensuring that higher service levels are achieved and maintained. One of the critical success factors in implementing these strategies, within manufacturing organisations, is the relationship that exists between the maintenance and production functions. There is sufficient evidence to suggest that in many manufacturing organisations, the relationship that exists between these two functions is usually one of conflict, which if left unmanaged or unresolved has the potential to severely hamper effectiveness, productivity, creativity, and profitability of the organisation. The overall purpose of this research was to identify the interventions that manufacturing organisations can pursue, to effectively manage and resolve the conflict between the production and maintenance functions, in order to improve their competitive position in the global economy. The study was conducted in one particular manufacturing organisation in Port Elizabeth in the Eastern Cape. A research questionnaire was used as a means for collecting empirical data. The research questionnaire included various instruments used by previous conflict researchers, to identify and analyse the following dimensions of conflict within the organisation: conflict management styles used, the types of conflict perceived, and the amount of conflict perceived. The questionnaire was also designed to identify the sources of conflict, collect demographic information, identify issues relating to diversity, and indicate the respondents’ preferences to various organisational reporting structures. The results of the survey revealed key findings, which enabled the researcher to draw meaningful conclusions, and make recommendations as to how organisations can effectively manage and resolve the conflict that exists between maintenance and production functions.
- Full Text:
- Date Issued: 2007
An assessment of the capability of the Eastern Cape Tourism Board to cope with change
- Authors: Mona, Nomkhita Princess
- Date: 2004
- Subjects: Eastern Cape Tourism Board Tourism -- South Africa -- Eastern Cape Organizational change -- South Africa -- Eastern Cape -- Case studies
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:812 , http://hdl.handle.net/10962/d1007683
- Description: This study set out to examine whether the Eastern Cape Tourism Board (ECTB) had the capability to cope with change. The tourism industry is very dynamic and for the organization to survive, it must be able to adapt itself in a constantly changing environment. The research question was derived from a study done by Human and Horwitz (1992), in which they examined how South African companies cope with change. They developed a model and a questionnaire to measure the capabilities of coping with change. Their model and questionnaire were based on the following four dimensions: strategic orientation, control orientation, social focus and institutional focus. This model classified organizations into four types, namely: the Boardroom organization, the Technocracy organization, the Hardhat organization as well as the Missionary organization. These typologies are discussed in Chapter 2. A modified version of the Human and Horwitz questionnaire was used to conduct this research. The original questionnaire has 32 items, and the questionnaire used in this study has the same number of items. The modification was done to nine questions, to ensure that they were of specific relevance to the organization being researched. The questions were slightly modified taking care to ensure that they still fit within the original dimensions measured by Human and Horwitz (1992). The questionnaires were distributed within the organization, particularly to those employees in the Tourism section, as the organization also had a Conservation section. The Conservation section was excluded due to the fact that a policy decision had already been taken to separate the two sections, thereby creating two organizations. When the questionnaires were returned, they were analyzed using 'Statistica' , a computerized statistics program. The results showed that the ECTB does not have the capability to cope with change as it lacked the critical strategic orientation that Human and Horwitz (1992) suggest is a key requirement for coping. The profile of the organization showed that the ECTB could be classified as primarily being a Technocracy organization, and secondarily a 'Hardhat' organization. (See details in Chapter 4). Human and Horwitz (1992) suggest that an organization to be able to cope with change, must be a 'hybrid' of these four types. The implications of these results suggest that the organization is lacking in the dynamism brought about by having a strategic orientation. Human and Horwitz argue that the profile of an organization coping well with change should show a 'balance' in terms of orientation (strategic orientation and control orientation). The ECTB's profile does not show this balance, and can therefore be said not to have the capability to cope with change. The results of the profile are discussed in Chapter 4.
- Full Text:
- Date Issued: 2004
- Authors: Mona, Nomkhita Princess
- Date: 2004
- Subjects: Eastern Cape Tourism Board Tourism -- South Africa -- Eastern Cape Organizational change -- South Africa -- Eastern Cape -- Case studies
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:812 , http://hdl.handle.net/10962/d1007683
- Description: This study set out to examine whether the Eastern Cape Tourism Board (ECTB) had the capability to cope with change. The tourism industry is very dynamic and for the organization to survive, it must be able to adapt itself in a constantly changing environment. The research question was derived from a study done by Human and Horwitz (1992), in which they examined how South African companies cope with change. They developed a model and a questionnaire to measure the capabilities of coping with change. Their model and questionnaire were based on the following four dimensions: strategic orientation, control orientation, social focus and institutional focus. This model classified organizations into four types, namely: the Boardroom organization, the Technocracy organization, the Hardhat organization as well as the Missionary organization. These typologies are discussed in Chapter 2. A modified version of the Human and Horwitz questionnaire was used to conduct this research. The original questionnaire has 32 items, and the questionnaire used in this study has the same number of items. The modification was done to nine questions, to ensure that they were of specific relevance to the organization being researched. The questions were slightly modified taking care to ensure that they still fit within the original dimensions measured by Human and Horwitz (1992). The questionnaires were distributed within the organization, particularly to those employees in the Tourism section, as the organization also had a Conservation section. The Conservation section was excluded due to the fact that a policy decision had already been taken to separate the two sections, thereby creating two organizations. When the questionnaires were returned, they were analyzed using 'Statistica' , a computerized statistics program. The results showed that the ECTB does not have the capability to cope with change as it lacked the critical strategic orientation that Human and Horwitz (1992) suggest is a key requirement for coping. The profile of the organization showed that the ECTB could be classified as primarily being a Technocracy organization, and secondarily a 'Hardhat' organization. (See details in Chapter 4). Human and Horwitz (1992) suggest that an organization to be able to cope with change, must be a 'hybrid' of these four types. The implications of these results suggest that the organization is lacking in the dynamism brought about by having a strategic orientation. Human and Horwitz argue that the profile of an organization coping well with change should show a 'balance' in terms of orientation (strategic orientation and control orientation). The ECTB's profile does not show this balance, and can therefore be said not to have the capability to cope with change. The results of the profile are discussed in Chapter 4.
- Full Text:
- Date Issued: 2004
Evaluating the sustainable management of the State indigenous forests in the Eastern Cape Province
- Authors: Quvile, Nkosipendule
- Date: 2011
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:793 , http://hdl.handle.net/10962/d1004130
- Description: This research assesses the state of sustainability of State indigenous forests in the Eastern Cape and provides recommendations to improve their sustainability. The Eastern Cape Indigenous Forest Management Audit (ECIFMA) report of 2009 provided the primary data for this assessment (DAFF, 2009). The research was inspired by the fact that the global challenge of forestry destruction and degradation where the extent of forests is being reduced at an alarming rate of 6% annually. It became essential for global leaders to develop policies and strategies that sought to promote sustainable forest management. The monitoring of sustainability of forests was only possible through use of globally and nationally developed sets of criteria and indicators. Eleven forest estates responsible for the management of State indigenous forests in the Eastern Cape were selected for this research. The choice was influenced by the availability of audit data from the ECIFMA report of 2009. This report contained performance information of 41 indicators under 18 criteria for monitoring sustainable forest management as extracted from the PCI&S assessment checklist developed for monitoring the sustainability of indigenous forests in South Africa (DWAF, 2005). The data was refined using the MCA methods (ranking and scoring) as described by Mendoza and Prabhu (2000). These methods yielded to the determination of the performance of indicators of forest sustainability. It was thus important to conclude the research by responding to the following questions: • What is the state of sustainability of the State indigenous forests in the Eastern Cape? • What recommendations could be made to improve the sustainability of State indigenous forests? It was found that the State indigenous forests were not managed in a sustainable manner. The research report is concluded by providing concrete recommendations to improve forest sustainability.
- Full Text:
- Date Issued: 2011
- Authors: Quvile, Nkosipendule
- Date: 2011
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:793 , http://hdl.handle.net/10962/d1004130
- Description: This research assesses the state of sustainability of State indigenous forests in the Eastern Cape and provides recommendations to improve their sustainability. The Eastern Cape Indigenous Forest Management Audit (ECIFMA) report of 2009 provided the primary data for this assessment (DAFF, 2009). The research was inspired by the fact that the global challenge of forestry destruction and degradation where the extent of forests is being reduced at an alarming rate of 6% annually. It became essential for global leaders to develop policies and strategies that sought to promote sustainable forest management. The monitoring of sustainability of forests was only possible through use of globally and nationally developed sets of criteria and indicators. Eleven forest estates responsible for the management of State indigenous forests in the Eastern Cape were selected for this research. The choice was influenced by the availability of audit data from the ECIFMA report of 2009. This report contained performance information of 41 indicators under 18 criteria for monitoring sustainable forest management as extracted from the PCI&S assessment checklist developed for monitoring the sustainability of indigenous forests in South Africa (DWAF, 2005). The data was refined using the MCA methods (ranking and scoring) as described by Mendoza and Prabhu (2000). These methods yielded to the determination of the performance of indicators of forest sustainability. It was thus important to conclude the research by responding to the following questions: • What is the state of sustainability of the State indigenous forests in the Eastern Cape? • What recommendations could be made to improve the sustainability of State indigenous forests? It was found that the State indigenous forests were not managed in a sustainable manner. The research report is concluded by providing concrete recommendations to improve forest sustainability.
- Full Text:
- Date Issued: 2011
The role of strategic leadership in Coega Development Corporation: a case study
- Authors: Davids, Mogamad Sadiek
- Date: 2010
- Subjects: Coega Development Corporation Industrial development projects -- South Africa -- Eastern Cape -- Case studies Leadership -- South Africa -- Eastern Cape -- Case studies Strategic planning -- South Africa -- Eastern Cape -- Case studies Organizational behavior -- South Africa -- Eastern Cape -- Case studies
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:763 , http://hdl.handle.net/10962/d1003884
- Description: South Africa became a democracy after its election in April 1994. Thereafter, the country faced the daunting task of trying to fast-track economic growth and addressing social challenges. The Department of Trade and Industry was mandated by the newly elected government to spearhead economic development in order to address these challenges. Trade policy instruments such as industrial development zones formed part of government’s strategic economic instruments to achieve economic reform. The Coega Industrial Development Zone (CIDZ) near Port Elizabeth was one of many economic development zones created principally to promote export orientated manufacturing. The Coega Development Corporation (CDC) was registered as a company to develop, operate and manage the CIDZ. The literature suggests that strategic leadership is important for organizational success. Strategic leadership is described as the ability to influence others to make day-to-day voluntary decisions that enhance long-term viability while maintaining short term financial stability. Literature further suggests that strategic leaders deal with the evolution of organizations and their changing aims and transform them through their capabilities and strategic leadership roles such as being a figurehead, spokesperson, team builder, design school planner and so on. The aim of this research is to analyse the role of strategic leadership with the objectives to ascertain whether strategic leadership contributed to the success of the development of CDC, and identify possible challenges they are confronted with in the execution of their leadership duties. This research was conducted from an interpretivist perspective as the researcher attempted to develop insight into how the strategic leadership of CDC viewed and understood their role. The strategic leadership of CDC, who were the focus of this study, consisted of the executive management team of the organization, including the Chief Executive Officer (CEO). The research design was in the form of a case study of the CDC leadership, with data collected through semi-structured interviews and documents. The most prominent roles exercised by the leadership of CDC included creating a vision and strategy development and inculcating a teamwork corporate culture. Other roles identified include that of team builder, fostering innovation and developing human capital etc. A lack of stakeholder management as well as managing the culture of the organization as it expands and grows, remain critical challenges. Finally recommendations are made together with suggestions for future research.
- Full Text:
- Date Issued: 2010
- Authors: Davids, Mogamad Sadiek
- Date: 2010
- Subjects: Coega Development Corporation Industrial development projects -- South Africa -- Eastern Cape -- Case studies Leadership -- South Africa -- Eastern Cape -- Case studies Strategic planning -- South Africa -- Eastern Cape -- Case studies Organizational behavior -- South Africa -- Eastern Cape -- Case studies
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:763 , http://hdl.handle.net/10962/d1003884
- Description: South Africa became a democracy after its election in April 1994. Thereafter, the country faced the daunting task of trying to fast-track economic growth and addressing social challenges. The Department of Trade and Industry was mandated by the newly elected government to spearhead economic development in order to address these challenges. Trade policy instruments such as industrial development zones formed part of government’s strategic economic instruments to achieve economic reform. The Coega Industrial Development Zone (CIDZ) near Port Elizabeth was one of many economic development zones created principally to promote export orientated manufacturing. The Coega Development Corporation (CDC) was registered as a company to develop, operate and manage the CIDZ. The literature suggests that strategic leadership is important for organizational success. Strategic leadership is described as the ability to influence others to make day-to-day voluntary decisions that enhance long-term viability while maintaining short term financial stability. Literature further suggests that strategic leaders deal with the evolution of organizations and their changing aims and transform them through their capabilities and strategic leadership roles such as being a figurehead, spokesperson, team builder, design school planner and so on. The aim of this research is to analyse the role of strategic leadership with the objectives to ascertain whether strategic leadership contributed to the success of the development of CDC, and identify possible challenges they are confronted with in the execution of their leadership duties. This research was conducted from an interpretivist perspective as the researcher attempted to develop insight into how the strategic leadership of CDC viewed and understood their role. The strategic leadership of CDC, who were the focus of this study, consisted of the executive management team of the organization, including the Chief Executive Officer (CEO). The research design was in the form of a case study of the CDC leadership, with data collected through semi-structured interviews and documents. The most prominent roles exercised by the leadership of CDC included creating a vision and strategy development and inculcating a teamwork corporate culture. Other roles identified include that of team builder, fostering innovation and developing human capital etc. A lack of stakeholder management as well as managing the culture of the organization as it expands and grows, remain critical challenges. Finally recommendations are made together with suggestions for future research.
- Full Text:
- Date Issued: 2010
Factors that prevent black South Africans from attaining adequate levels of saving
- Authors: Mantashe, Zuko Nathi
- Date: 2017
- Subjects: Saving and investment -- Blacks -- South Africa Finance, Personal -- Blacks -- South Africa , Economic development -- Blacks -- South Africa Economics -- Blacks -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/18551 , vital:28676
- Description: South Africa is trailing behind its BRICS counterparts in terms of Gross national Savings rates. South Africa stands at around 16% of gross domestic product, fellow BRICS members China and Russia are standing at approximately 52% and 22% respectively. South Africa saw a decline from approximately 30% GDP to savings ratio before 1994 to the current level of approximately 16%. The trend has been very similar in comparison with India. The other similarity between these BRICS countries is that they all have seen very rapid growth. All economic indicators have indicated that the economies of the BRICS nations are very strong and have been performing at a superior level to South Africa. South Africa compares even worse with regards to household savings versus its BRICS counterparts. Various arguments and explanations as to why this is so come up on a number of social, government and corporate platforms. The “aspirational” culture is widely blamed for the poor showing of South African households when it comes to savings. The South African financial sector is very sophisticated and is widely blamed for the encouraging consumption and even worse credit consumption. An analysis done by Ecnometrics found that amongst the significant determinants of household saving rates are: uncertainty (inflation), income level, public sector savings, development’s in the global economy and government economic policy. The study revealed that the above factors were very influential in the rapid economic growth and increased per capita net worth seen of the most BRICS countries. The correlation between saving/investment and consumption/irresponsible consumer behavior is indicated to be a very strong one and takes a very longtime to evolve. This requires outrooting certain societal norms, attitudes and culture and replacing it with a brand new behavior, beliefs and aspirations. Role players that emerge as strong drivers in this phenomena is the societal culture however the other role player who prove to be prominent are the policy makers. In most cases the economic and gross national saving rates coincided with major economic policy reforms in the countries that have performed well.
- Full Text:
- Date Issued: 2017
- Authors: Mantashe, Zuko Nathi
- Date: 2017
- Subjects: Saving and investment -- Blacks -- South Africa Finance, Personal -- Blacks -- South Africa , Economic development -- Blacks -- South Africa Economics -- Blacks -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/18551 , vital:28676
- Description: South Africa is trailing behind its BRICS counterparts in terms of Gross national Savings rates. South Africa stands at around 16% of gross domestic product, fellow BRICS members China and Russia are standing at approximately 52% and 22% respectively. South Africa saw a decline from approximately 30% GDP to savings ratio before 1994 to the current level of approximately 16%. The trend has been very similar in comparison with India. The other similarity between these BRICS countries is that they all have seen very rapid growth. All economic indicators have indicated that the economies of the BRICS nations are very strong and have been performing at a superior level to South Africa. South Africa compares even worse with regards to household savings versus its BRICS counterparts. Various arguments and explanations as to why this is so come up on a number of social, government and corporate platforms. The “aspirational” culture is widely blamed for the poor showing of South African households when it comes to savings. The South African financial sector is very sophisticated and is widely blamed for the encouraging consumption and even worse credit consumption. An analysis done by Ecnometrics found that amongst the significant determinants of household saving rates are: uncertainty (inflation), income level, public sector savings, development’s in the global economy and government economic policy. The study revealed that the above factors were very influential in the rapid economic growth and increased per capita net worth seen of the most BRICS countries. The correlation between saving/investment and consumption/irresponsible consumer behavior is indicated to be a very strong one and takes a very longtime to evolve. This requires outrooting certain societal norms, attitudes and culture and replacing it with a brand new behavior, beliefs and aspirations. Role players that emerge as strong drivers in this phenomena is the societal culture however the other role player who prove to be prominent are the policy makers. In most cases the economic and gross national saving rates coincided with major economic policy reforms in the countries that have performed well.
- Full Text:
- Date Issued: 2017
Antecedents to sustainability of small consulting engineering businesses within the Amathole district municipality
- Authors: Silinga, Nyaniso Sandisiwe
- Date: 2014
- Subjects: Small business -- Environmental aspects , Sustainable development , Social responsibility of business
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/5184 , vital:20819
- Description: The South African consulting engineering industry faces a challenge of relevance, particularly in the wake of government infrastructure investment through the planned National Development Plan and other current infrastructure plans. This challenge is even more so for small consulting engineering businesses within the industry who experienced a decline in earnings by ten percent in the first six months of 2013 as compared to the last six months of 2012 (Consulting Engineers South Africa, 2013:38). Government, as a job creator, has a duty to ensure that the conditions that these businesses operate in are favourable to them in order for the businesses to remain sustainable. Factors that contribute to the sustainability of small consulting engineering businesses need to be identified. Amathole District Municipality (ADM) situated in the Eastern Cape Province and which is the second largest province in South Africa but the second poorest (Eastern Cape Socio Economic Council (ECSECC), 2011:15 cited in Mtshibe, 2013:1) is one of those job creators. According to the Amathole District Municipality (ADM) (2013:38), the district, which comprises of seven local municipalities, is the 3rd largest economy in the province after the Nelson Mandela Bay Metropolitan Municipality and Buffalo City Metropolitan Municipality, contributing twelve percent to the provincial economy. Figures published in the Division of Revenue Bill, 2014 (RSA, 2014:236) indicate infrastructure development allocations totalling R1.34 billion budgeted to the ADM for the next three years. This translates to job opportunities for the consulting engineering industry of this region. However, the latest ADM SMME procurement data reveals that in the past five years, only a small percentage of tenders awarded were to small consulting engineering businesses with a majority going to medium to large well-established enterprises (ADM, 2014). These results pose a serious challenge for policy makers who have a duty to ensure that work opportunities do not disadvantage emerging small businesses. The main objective of this study was to gain an understanding of the antecedents that impact on the sustainability of small consulting engineering businesses within the Amathole District Municipality. This was done by identifying antecedents to sustainability of small consulting engineering businesses through a detailed literature review. This literature review identified the competitive environment, regulatory environment and policy environment (independent variables) as being antecedents to sustainability of small consulting engineering businesses (dependant variable). In testing the above research objective, the researcher used statistical analysis methods to reach a conclusion with regard to these antecedents. The positivistic research paradigm (quantitative method) was selected in testing this research objective through the use of hypothesis testing. Data was collected using self-administered questionnaires distributed to 100 small consulting engineering businesses using the databases of both the Amathole District Municipality and Consulting Engineers South Africa (CESA). Out of the selected sample of 100 small consulting engineering businesses, only 81 responses were received, thus representing an eighty-one percent response rate which is considered adequate. The collected data was then analysed using inferential and confirmatory statistical analysis methods. The analysis was presented in the form of graphs and tables. The results of the empirical survey identified rival competitor influence, the competitive environment and policy environment as being antecedents to sustainability of small consulting engineering businesses within the Amathole District Municipality. Based on these findings, recommendations were made to the management of the Amathole District Municipality in an endeavour to make the environment within which small consulting engineering businesses operate more favourable for the businesses to be sustainable. Suggestions for future research were also made as a way to help in addressing some of the challenges that are faced by the engineering industry.
- Full Text:
- Date Issued: 2014
- Authors: Silinga, Nyaniso Sandisiwe
- Date: 2014
- Subjects: Small business -- Environmental aspects , Sustainable development , Social responsibility of business
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/5184 , vital:20819
- Description: The South African consulting engineering industry faces a challenge of relevance, particularly in the wake of government infrastructure investment through the planned National Development Plan and other current infrastructure plans. This challenge is even more so for small consulting engineering businesses within the industry who experienced a decline in earnings by ten percent in the first six months of 2013 as compared to the last six months of 2012 (Consulting Engineers South Africa, 2013:38). Government, as a job creator, has a duty to ensure that the conditions that these businesses operate in are favourable to them in order for the businesses to remain sustainable. Factors that contribute to the sustainability of small consulting engineering businesses need to be identified. Amathole District Municipality (ADM) situated in the Eastern Cape Province and which is the second largest province in South Africa but the second poorest (Eastern Cape Socio Economic Council (ECSECC), 2011:15 cited in Mtshibe, 2013:1) is one of those job creators. According to the Amathole District Municipality (ADM) (2013:38), the district, which comprises of seven local municipalities, is the 3rd largest economy in the province after the Nelson Mandela Bay Metropolitan Municipality and Buffalo City Metropolitan Municipality, contributing twelve percent to the provincial economy. Figures published in the Division of Revenue Bill, 2014 (RSA, 2014:236) indicate infrastructure development allocations totalling R1.34 billion budgeted to the ADM for the next three years. This translates to job opportunities for the consulting engineering industry of this region. However, the latest ADM SMME procurement data reveals that in the past five years, only a small percentage of tenders awarded were to small consulting engineering businesses with a majority going to medium to large well-established enterprises (ADM, 2014). These results pose a serious challenge for policy makers who have a duty to ensure that work opportunities do not disadvantage emerging small businesses. The main objective of this study was to gain an understanding of the antecedents that impact on the sustainability of small consulting engineering businesses within the Amathole District Municipality. This was done by identifying antecedents to sustainability of small consulting engineering businesses through a detailed literature review. This literature review identified the competitive environment, regulatory environment and policy environment (independent variables) as being antecedents to sustainability of small consulting engineering businesses (dependant variable). In testing the above research objective, the researcher used statistical analysis methods to reach a conclusion with regard to these antecedents. The positivistic research paradigm (quantitative method) was selected in testing this research objective through the use of hypothesis testing. Data was collected using self-administered questionnaires distributed to 100 small consulting engineering businesses using the databases of both the Amathole District Municipality and Consulting Engineers South Africa (CESA). Out of the selected sample of 100 small consulting engineering businesses, only 81 responses were received, thus representing an eighty-one percent response rate which is considered adequate. The collected data was then analysed using inferential and confirmatory statistical analysis methods. The analysis was presented in the form of graphs and tables. The results of the empirical survey identified rival competitor influence, the competitive environment and policy environment as being antecedents to sustainability of small consulting engineering businesses within the Amathole District Municipality. Based on these findings, recommendations were made to the management of the Amathole District Municipality in an endeavour to make the environment within which small consulting engineering businesses operate more favourable for the businesses to be sustainable. Suggestions for future research were also made as a way to help in addressing some of the challenges that are faced by the engineering industry.
- Full Text:
- Date Issued: 2014
A review of the re-structuring of the Nelson Mandela Academic Hospital through the change management approach
- Authors: Nodikida, Mzulungile
- Date: 2018
- Subjects: Organizational change -- Case studies , Organizational change -- Management , Reengineering (Management) -- South Africa -- Mthatha , Leadership -- South Africa -- Mthatha , Organizational behavior -- South Africa -- Mthatha , Corporate culture -- South Africa -- Mthatha , Nelson Mandela Academic Hospital
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/58339 , vital:27236
- Description: The research used a change management approach to analyze the restructuring of the Nelson Mandela Academic Hospital from a tertiary to a central hospital. The study was underpinned by two objectives. Firstly, to analyze the restructuring of the Nelson Mandela Academic Hospital from a tertiary to a "central" hospital using the Core Elements Framework of change management developed by Antwi and Kale (2014). Secondly, to use the knowledge gained through literature review combined with the experiences of the managers at Nelson Mandela Academic Hospital to inform future healthcare reforms in general and particularly in the restructuring of hospitals. The Core Elements Framework by Antwi and Kale (2014) identifies six fundamental change elements from both emergent and planned change management approaches. The six elements are regarded by theorists from the two different schools of thought i.e. emergent change and planned change as key for successful change. The Core Elements Framework by Antwi and Kale, (2014) demonstrates the strength of not viewing the two approaches to change management as mutually exclusive but as complementing each other when the other is falling short. The study identified the following: ■ The change was prompted by clearly identifiable external factors more than internal factors. ■ There was notable lack of organizational harmony which may have negatively impacted the change process. ■ The Private Public Partnership (PPP) funding model which was aimed at delivering the central hospital collapsed, after a study discovered that it benefited the private sector more than the public sector. ■ There was no proper consultation of major stakeholders for preparation of the change. ■ Resources in all material forms were not made available for the change to take off, this means that there was no organizational capacity to execute the change. The study draws the conclusion that lack of organizational capacity, organizational harmony and a proper consultation process for stakeholders are the main reasons why the restructuring of the Nelson Mandela Academic Hospital is not yielding the desired results. The study recommends that organizations should implement a multidimensional approach for any change initiative to be successful and that organizations must ensure the availability of the necessary resources when embarking on change.
- Full Text:
- Date Issued: 2018
- Authors: Nodikida, Mzulungile
- Date: 2018
- Subjects: Organizational change -- Case studies , Organizational change -- Management , Reengineering (Management) -- South Africa -- Mthatha , Leadership -- South Africa -- Mthatha , Organizational behavior -- South Africa -- Mthatha , Corporate culture -- South Africa -- Mthatha , Nelson Mandela Academic Hospital
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/58339 , vital:27236
- Description: The research used a change management approach to analyze the restructuring of the Nelson Mandela Academic Hospital from a tertiary to a central hospital. The study was underpinned by two objectives. Firstly, to analyze the restructuring of the Nelson Mandela Academic Hospital from a tertiary to a "central" hospital using the Core Elements Framework of change management developed by Antwi and Kale (2014). Secondly, to use the knowledge gained through literature review combined with the experiences of the managers at Nelson Mandela Academic Hospital to inform future healthcare reforms in general and particularly in the restructuring of hospitals. The Core Elements Framework by Antwi and Kale (2014) identifies six fundamental change elements from both emergent and planned change management approaches. The six elements are regarded by theorists from the two different schools of thought i.e. emergent change and planned change as key for successful change. The Core Elements Framework by Antwi and Kale, (2014) demonstrates the strength of not viewing the two approaches to change management as mutually exclusive but as complementing each other when the other is falling short. The study identified the following: ■ The change was prompted by clearly identifiable external factors more than internal factors. ■ There was notable lack of organizational harmony which may have negatively impacted the change process. ■ The Private Public Partnership (PPP) funding model which was aimed at delivering the central hospital collapsed, after a study discovered that it benefited the private sector more than the public sector. ■ There was no proper consultation of major stakeholders for preparation of the change. ■ Resources in all material forms were not made available for the change to take off, this means that there was no organizational capacity to execute the change. The study draws the conclusion that lack of organizational capacity, organizational harmony and a proper consultation process for stakeholders are the main reasons why the restructuring of the Nelson Mandela Academic Hospital is not yielding the desired results. The study recommends that organizations should implement a multidimensional approach for any change initiative to be successful and that organizations must ensure the availability of the necessary resources when embarking on change.
- Full Text:
- Date Issued: 2018
Adoption of cloud computing by the South African public sector
- Authors: Govender, Judian
- Date: 2016
- Subjects: Information technology -- Economic aspects -- South Africa , Cloud computing
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/6791 , vital:21142
- Description: Technology enables progress for individuals and organisations; however, adopting technology may not always be simple. Cloud computing technology has revolutionised how one consumes IT. Governments too can leverage the advantages of adopting cloud computing. A review of the literature reveals a gap in research on the adoption of cloud computing by the South African public sector. Limited research has been done on the topic of cloud computing and none of them are from a quantitative perspective. This study set out to answer the question, “What is the extent (current state, benefits, barriers and readiness levels) of the adoption of cloud computing by the South Africa public sector?” The study is of much value to the public sector of South Africa and other countries and organisations wanting to understand what to consider when adopting cloud computing. The study used a survey research strategy that was exploratory in nature. The sample comprised government CIO’s and government Senior IT management. Questionnaires were sent via a web link and 51 responses were completed. The results revealed that more than half of the South African public sector has adopted cloud computing; however there is a lack of visibility of government initiatives that promote cloud computing. The study shows that public organisations that have adopted cloud computing significantly perceive more benefits of cloud computing than organisations that are yet to adopt. The Technology Organisation Environment (TOE) framework tested the barriers to adoption, revealing areas of concern that are limiting successful cloud computing adoption and adoption rates. The study uncovers a timeline for further cloud computing adoption in the South African public sector.
- Full Text:
- Date Issued: 2016
- Authors: Govender, Judian
- Date: 2016
- Subjects: Information technology -- Economic aspects -- South Africa , Cloud computing
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/6791 , vital:21142
- Description: Technology enables progress for individuals and organisations; however, adopting technology may not always be simple. Cloud computing technology has revolutionised how one consumes IT. Governments too can leverage the advantages of adopting cloud computing. A review of the literature reveals a gap in research on the adoption of cloud computing by the South African public sector. Limited research has been done on the topic of cloud computing and none of them are from a quantitative perspective. This study set out to answer the question, “What is the extent (current state, benefits, barriers and readiness levels) of the adoption of cloud computing by the South Africa public sector?” The study is of much value to the public sector of South Africa and other countries and organisations wanting to understand what to consider when adopting cloud computing. The study used a survey research strategy that was exploratory in nature. The sample comprised government CIO’s and government Senior IT management. Questionnaires were sent via a web link and 51 responses were completed. The results revealed that more than half of the South African public sector has adopted cloud computing; however there is a lack of visibility of government initiatives that promote cloud computing. The study shows that public organisations that have adopted cloud computing significantly perceive more benefits of cloud computing than organisations that are yet to adopt. The Technology Organisation Environment (TOE) framework tested the barriers to adoption, revealing areas of concern that are limiting successful cloud computing adoption and adoption rates. The study uncovers a timeline for further cloud computing adoption in the South African public sector.
- Full Text:
- Date Issued: 2016
Lean leadership behaviours required for employee engagement
- Authors: Grewan, Symone
- Date: 2019
- Subjects: Leadership , Management -- South Africa Employee motivation -- South Africa Employees -- Attitudes
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/39665 , vital:35345
- Description: The study highlighted the importance of leadership and employee engagement in LEAN manufacturing. Dombrowski and Mielke emphasised the critical importance of leadership as a cornerstone for stimulating employee engagement in continuous improvement systems. It was also noted that leadership was listed as either the key failure factor or key success factor for LEAN Implementation. This study confirmed that LEAN Leadership behaviours have a definite effect on employee engagement. The LEAN Leadership Model was tested on employee engagement in a Fast Moving Consumer Goods (FMCG) confectionery plant in Port Elizabeth, South Africa. Two mail surveys were used. The first survey was directed towards shop-floor factory operators, which included 141 respondents. This figure was greater than 50% of the target population. The survey tested for employee engagement (dependent variable) and the operator’s perception of their line manager behaviours (independent variables). The second survey was directed towards line managers, which included 8 respondents, providing 100% of the desired population. The survey for the line managers requested them to respond to their own engagement, as well as their perception of their own leadership behaviours. The study aimed to answer three research questions related to: The effect of LEAN Leadership behaviours on employee engagement. The suitability of the LEAN Leadership Model for promoting employee engagement. Whether or not the perception of shop-floor employees met the perception of line managers on leadership behaviours. In answering the first research question, the descriptive statistical analysis showed that LEAN Leadership behaviours have a positive influence on employee engagement. This was confirmed using a Pearson Correlation Test and the ANOVA Test amongst the different line managers. The findings correlated with studies reviewed in the literature chapter. The second research question asked whether the LEAN Leadership Model was a suitable framework for employee engagement or not. It was found that the hypothesised framework was not validated. Through conducting an EFA and mediating variable test, a new model i.e. The LEAN Leadership – Employee Engagement Model was constructed. The model comprised of two independent variables (Authentic Improvement Culture and Hoshin Kanri), one mediating variable (Gemba Qualification) and one dependent variable (Employee Engagement). Overall, the LEAN Leadership - Employee Engagement Model suggested that line managers were able to promote employee engagement by spending time with employees and recognising them on the shop-floor. The model also showed that Authentic Improvement Culture leadership behaviours and strategic management behaviours (Hoshin Kanri) had a direct positive influence on employee engagement, while they also indirectly worked through the Gemba Qualification to positively influence engagement. It is worth mentioning that the role of the Team is the centre of the LEAN Leadership Model, from which the LEAN Leadership – Employee Engagement Model was derived. It is important that the role of the team in LEAN methodologies, and the behaviours that promote teamwork amongst the shop-floor employees, does not lose focus. The final research question on whether or not shop-floor perceptions met line manager perceptions regarding line manager behaviours was also answered through a Two Sample T-Test. Large effects in perception were not apparent regarding Authentic Improvement Culture behaviours. With regard to the Gemba Qualification and Hoshin Kanri, line managers felt that they displayed more of these behaviours than what was perceived by their shop-floor employees. Overall, large effects showed that in some cases, perceptions differed. This had the potential to influence shop-floor employee engagement. The findings from this research study provided a management solution and an academic contribution to influence and correct leadership behaviours to aid sustainable LEAN Implementation. In addition, the findings could be used to troubleshoot stagnations in LEAN phase executions from a possible lack of employee engagement.
- Full Text:
- Date Issued: 2019
- Authors: Grewan, Symone
- Date: 2019
- Subjects: Leadership , Management -- South Africa Employee motivation -- South Africa Employees -- Attitudes
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/39665 , vital:35345
- Description: The study highlighted the importance of leadership and employee engagement in LEAN manufacturing. Dombrowski and Mielke emphasised the critical importance of leadership as a cornerstone for stimulating employee engagement in continuous improvement systems. It was also noted that leadership was listed as either the key failure factor or key success factor for LEAN Implementation. This study confirmed that LEAN Leadership behaviours have a definite effect on employee engagement. The LEAN Leadership Model was tested on employee engagement in a Fast Moving Consumer Goods (FMCG) confectionery plant in Port Elizabeth, South Africa. Two mail surveys were used. The first survey was directed towards shop-floor factory operators, which included 141 respondents. This figure was greater than 50% of the target population. The survey tested for employee engagement (dependent variable) and the operator’s perception of their line manager behaviours (independent variables). The second survey was directed towards line managers, which included 8 respondents, providing 100% of the desired population. The survey for the line managers requested them to respond to their own engagement, as well as their perception of their own leadership behaviours. The study aimed to answer three research questions related to: The effect of LEAN Leadership behaviours on employee engagement. The suitability of the LEAN Leadership Model for promoting employee engagement. Whether or not the perception of shop-floor employees met the perception of line managers on leadership behaviours. In answering the first research question, the descriptive statistical analysis showed that LEAN Leadership behaviours have a positive influence on employee engagement. This was confirmed using a Pearson Correlation Test and the ANOVA Test amongst the different line managers. The findings correlated with studies reviewed in the literature chapter. The second research question asked whether the LEAN Leadership Model was a suitable framework for employee engagement or not. It was found that the hypothesised framework was not validated. Through conducting an EFA and mediating variable test, a new model i.e. The LEAN Leadership – Employee Engagement Model was constructed. The model comprised of two independent variables (Authentic Improvement Culture and Hoshin Kanri), one mediating variable (Gemba Qualification) and one dependent variable (Employee Engagement). Overall, the LEAN Leadership - Employee Engagement Model suggested that line managers were able to promote employee engagement by spending time with employees and recognising them on the shop-floor. The model also showed that Authentic Improvement Culture leadership behaviours and strategic management behaviours (Hoshin Kanri) had a direct positive influence on employee engagement, while they also indirectly worked through the Gemba Qualification to positively influence engagement. It is worth mentioning that the role of the Team is the centre of the LEAN Leadership Model, from which the LEAN Leadership – Employee Engagement Model was derived. It is important that the role of the team in LEAN methodologies, and the behaviours that promote teamwork amongst the shop-floor employees, does not lose focus. The final research question on whether or not shop-floor perceptions met line manager perceptions regarding line manager behaviours was also answered through a Two Sample T-Test. Large effects in perception were not apparent regarding Authentic Improvement Culture behaviours. With regard to the Gemba Qualification and Hoshin Kanri, line managers felt that they displayed more of these behaviours than what was perceived by their shop-floor employees. Overall, large effects showed that in some cases, perceptions differed. This had the potential to influence shop-floor employee engagement. The findings from this research study provided a management solution and an academic contribution to influence and correct leadership behaviours to aid sustainable LEAN Implementation. In addition, the findings could be used to troubleshoot stagnations in LEAN phase executions from a possible lack of employee engagement.
- Full Text:
- Date Issued: 2019
Leadership effectiveness in local government : the case of Amathole District Municipality
- Authors: Tshefu, Nolitha
- Date: 2014
- Subjects: Leadership -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8924 , http://hdl.handle.net/10948/d1021142
- Description: Local government is a complex sphere of government that was established on the principles of deepening democracy and advancing developmental local government. This is premised on the fact that local government is highly legislated; furthermore it is the sphere that is the closest to the people. Local government has endured a lot of criticism ranging from lack of leadership, inexperienced and unqualified managers, lack of service delivery and the poor quality of the services provided. The critical question being asked in this research study is whether the current calibre of leadership is achieving the principles of local government. Councillors, by virtue of their establishment, were meant to be the voice of communities. Councillors have a supervisory role to play in the council, but the skills, capacities and experience of councillors are often lacking. The media reports daily on problems and crises called “challenges” facing municipalities. Government has acknowledged that there are challenges in local government. This raises the issue of cadre deployment, whether it assists government in achieving its developmental objectives. Cadre deployment is a strategy of the ruling party which was meant to bring the previously disadvantaged groups to a position of power. This was meant to try to balance the imbalances of the past. This research study argues that the high volume of dissatisfaction by communities may be aggravated by the non-effectiveness of the political bearers in the municipal councils. This study identifies a number of contributing factors to the challenge at hand, such as the deployment of people to council structures; requirement in terms of academic qualification; and lack of leadership. Furthermore, this study investigates what could be the problem with the cadre deployment strategy of the ruling party; asking whether the problem is with the strategy itself or with its implementation. This research study therefore seeks to evaluate the impact the political leaders have on local government, focusing on service delivery. The study will first outline the state of local government in South Africa; compare the design of SA local government to international and African countries as well as looking at the key variables that result in the lack of service delivery. The issue of woman empowerment will also be discussed, evaluating the role that the country up to local government has played in ensuring that the 50/50 representation is achieved. The conclusion from this research is that a framework for the selection of council candidates should be developed. The framework will outline the basic skills and qualification requirements. The recommendations include improvements in the processes of interacting with communities; enforcing the code of conduct; developing ways that the municipality can educate communities on government operations; improved community participation and increased accountability. The impact of the lack of leadership in councillors undermines the democratic principles of developmental local government.
- Full Text:
- Date Issued: 2014
- Authors: Tshefu, Nolitha
- Date: 2014
- Subjects: Leadership -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8924 , http://hdl.handle.net/10948/d1021142
- Description: Local government is a complex sphere of government that was established on the principles of deepening democracy and advancing developmental local government. This is premised on the fact that local government is highly legislated; furthermore it is the sphere that is the closest to the people. Local government has endured a lot of criticism ranging from lack of leadership, inexperienced and unqualified managers, lack of service delivery and the poor quality of the services provided. The critical question being asked in this research study is whether the current calibre of leadership is achieving the principles of local government. Councillors, by virtue of their establishment, were meant to be the voice of communities. Councillors have a supervisory role to play in the council, but the skills, capacities and experience of councillors are often lacking. The media reports daily on problems and crises called “challenges” facing municipalities. Government has acknowledged that there are challenges in local government. This raises the issue of cadre deployment, whether it assists government in achieving its developmental objectives. Cadre deployment is a strategy of the ruling party which was meant to bring the previously disadvantaged groups to a position of power. This was meant to try to balance the imbalances of the past. This research study argues that the high volume of dissatisfaction by communities may be aggravated by the non-effectiveness of the political bearers in the municipal councils. This study identifies a number of contributing factors to the challenge at hand, such as the deployment of people to council structures; requirement in terms of academic qualification; and lack of leadership. Furthermore, this study investigates what could be the problem with the cadre deployment strategy of the ruling party; asking whether the problem is with the strategy itself or with its implementation. This research study therefore seeks to evaluate the impact the political leaders have on local government, focusing on service delivery. The study will first outline the state of local government in South Africa; compare the design of SA local government to international and African countries as well as looking at the key variables that result in the lack of service delivery. The issue of woman empowerment will also be discussed, evaluating the role that the country up to local government has played in ensuring that the 50/50 representation is achieved. The conclusion from this research is that a framework for the selection of council candidates should be developed. The framework will outline the basic skills and qualification requirements. The recommendations include improvements in the processes of interacting with communities; enforcing the code of conduct; developing ways that the municipality can educate communities on government operations; improved community participation and increased accountability. The impact of the lack of leadership in councillors undermines the democratic principles of developmental local government.
- Full Text:
- Date Issued: 2014
Towards a better understanding of information systems strategy options and its link with business strategy
- Authors: Buchanan, Darryl Vaughn
- Date: 2004
- Subjects: Management information systems , Strategic planning -- Data processing , Information technology -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10864 , http://hdl.handle.net/10948/267 , Management information systems , Strategic planning -- Data processing , Information technology -- Management
- Description: There is considerable evidence that the strategic use of Information Systems can lead to a competitive advantage. There is however, a marked lack of understanding of the options available, as well as the smooth coordination of Information Systems strategy with Business strategy. This paper provides insight into the role of Information Systems and its link with business strategy. It focuses on Information Systems strategy options, and explores the criteria needed for successful Information Systems strategy and Business strategy alignment. The paper presents and examines the results of a study of strategic alignment at Volkswagen of South Africa. Data was obtained from business and Information Technology executives. The result of the study enables Volkswagen not only to benchmark themselves, but also provides direction to enable successful business/IT alignment. It identifies specific actions necessary to ensure that IT is being used to appropriately enable or drive the business strategy.
- Full Text:
- Date Issued: 2004
- Authors: Buchanan, Darryl Vaughn
- Date: 2004
- Subjects: Management information systems , Strategic planning -- Data processing , Information technology -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10864 , http://hdl.handle.net/10948/267 , Management information systems , Strategic planning -- Data processing , Information technology -- Management
- Description: There is considerable evidence that the strategic use of Information Systems can lead to a competitive advantage. There is however, a marked lack of understanding of the options available, as well as the smooth coordination of Information Systems strategy with Business strategy. This paper provides insight into the role of Information Systems and its link with business strategy. It focuses on Information Systems strategy options, and explores the criteria needed for successful Information Systems strategy and Business strategy alignment. The paper presents and examines the results of a study of strategic alignment at Volkswagen of South Africa. Data was obtained from business and Information Technology executives. The result of the study enables Volkswagen not only to benchmark themselves, but also provides direction to enable successful business/IT alignment. It identifies specific actions necessary to ensure that IT is being used to appropriately enable or drive the business strategy.
- Full Text:
- Date Issued: 2004