https://commons.ru.ac.za/vital/access/manager/Index ${session.getAttribute("locale")} 5 A critical analysis of the service quality dimensions of a mobile telecommunication service provider https://commons.ru.ac.za/vital/access/manager/Repository/vital:29582 Wed 12 May 2021 20:13:13 SAST ]]> A study of how a customer relationship management programme can assist SAB Miller improve customer service to off-trade retailers in the Nelson Mandela Metropole https://commons.ru.ac.za/vital/access/manager/Repository/vital:10883 Wed 12 May 2021 19:12:35 SAST ]]> The value of measuring brand equity: the Ceres Fruit Juices case https://commons.ru.ac.za/vital/access/manager/Repository/vital:8707 Wed 12 May 2021 18:31:08 SAST ]]> An evaluation of the delivery of the Eskom Customer Safety Education Programme in the Queenstown Customer Services Area. https://commons.ru.ac.za/vital/access/manager/Repository/vital:839 Wed 12 May 2021 17:40:27 SAST ]]> An analysis of how leadership has shaped the culture of customer centricity in the branch of a bank https://commons.ru.ac.za/vital/access/manager/Repository/vital:42132 Wed 12 May 2021 14:00:25 SAST ]]> The use of strategies to promote and market products and services online as well the use of customer relationship management to attract and retain customers https://commons.ru.ac.za/vital/access/manager/Repository/vital:10862 Thu 13 May 2021 08:10:55 SAST ]]> Improving customer retention at a selected medical fund through internal service quality and customer relationship management https://commons.ru.ac.za/vital/access/manager/Repository/vital:8638 Thu 13 May 2021 08:08:01 SAST ]]> Identification of the determinants of customer satisfaction with services provided by a selected pension fund agency https://commons.ru.ac.za/vital/access/manager/Repository/vital:8913 Thu 13 May 2021 05:34:20 SAST ]]> Attracting and retaining customers in South Adrica's banking sector https://commons.ru.ac.za/vital/access/manager/Repository/vital:8575 Thu 13 May 2021 04:13:27 SAST ]]> Customer relations management in SMMEs: an integrated approach https://commons.ru.ac.za/vital/access/manager/Repository/vital:8725 Thu 13 May 2021 02:22:32 SAST ]]>